blade seminar 7th february 2001 risk - hard & soft david blockley
TRANSCRIPT
BLADE SEMINAR7th February 2001
RISK - HARD & SOFT
David Blockley
Contents
•Introduction•Risk - hard•Risk- soft•Risk management•Conclusions
Risk=
Chance +
Consequences +
Context
Risk is about 14 years old!
Hard system
Soft system
Meta system
Risk in Context
Why = How (Who, What, Where, When)
Contents
•Introduction•Risk - hard (action & reaction)•Risk- soft•Risk management•Conclusions
Structural Reliability Theory
Safety factor
Capacity / Demand = C/D
Structural reliability theory
Parameters X for C, D are random variables
Z = C-D
pf = prob ( Z < 0 )
1
0X
Z = C-D = g (X)
1
Area under curve is 1
pf
Z < 0 Z > 0
Capacity/Resistance CDemand/Load D
Here D>C defines failure
Z
X1
X2
Z < 0
Z > 0
Limit state functionZ = 0
pf
mX1,mX2
Contours on the joint pdff (X1, X2) Z = g(X1, X2)
In general Z = g (C, D) = g (X)
g (X) is the limit state function
pf = Prob (g (X) < 0)
= …... f(X (x) dx g (X) < 0
timetime
a limit boundary xlxt
f (x)
pf
mx
pf = f(x, t) d (x, t) a stochastic process x>xl
time
performance measure no 2
per
form
ance
mea
sur e
no
1
Boundaries of acceptable values defining success
Initial State
Final target state
Trajectory of process
timetime
a p
erfo
rman
ce m
easu
r e
a p
erfo
r man
ce m
easu
r e
pastpast
a limit boundary
Scenarios
of future
Scenarios
of future
future
Damage/Failure
now
Target state
o
o o
o
o o
o
o
o
o o
o
Series System
Parallel System
pf = pf (1 or 2 or 3 or 4 or 5)
1 2 3 4 5
1
2
3
pf = pf (1 and 2 and 3)
o
Beam
Event Tree
o
o
o
o
o
o
o
o
o
o
o
Beam
Sway
Combined
Sway
Combined
b
cd
cd b
d
d b
c
d
Consequences
• Values - cost, safety, profit, sustainability etc
• BCIOD+R business, customer, integrating, operating, delivery, regulatory
• Limit states & Value functions• Vulnerability & Robustness
Contents
•Introduction•Risk - hard•Risk- soft (action, reaction, intention)•Risk management•Conclusions
RISK SOFT
• Precautionary Principle•Environmentalists
• Public understanding•GM Crops, BSE, mobile phones
• Risk Perception•control, ownership
• Evidence• Measurement
Contents
•Introduction•Risk - hard•Risk- soft•Risk management•Conclusions
Past Present Future
Soft & Hard Hazards
Preconditions, trendspatterns of concern
Alternative Futures (Scenarios)Soft & HardIdentification of futurehazards events with risk =chances + consequences + context
Evidence
RemoveChange processTransferRedesign etc
Reduce (Strategic)What if questionsshare, redesignetc
Remedy (Tactics)retain, redesign make acceptablecontingency plans
Managing systems to success based on evidence
Time
Transformation
Input Output
Recipe
First do thisthen do that etc-------------
Flowchart
Network
Gantt ChartActivity 1Activity 2--------------Activity
Process
mechanism
input output
control
IDEF0 diagram
Doing a Process
RolesFunctions
Players
WHOClient/
Customers
WHY
Purpose,Needs,Targets
PlaceSite
WHEREWHEN
TimeWHAT
FormState VariablesKPIs
TransformationsPhysical systemModels
Inputs, Outputs
HOW
Vision,Success
Resource, Control, QA
Decision,Alternatives,Criteria
EvidenceRisks
Stakeholders
NEW PROCESS
design
useage
business
materials
makingdelivery
C O
R I
DB
KeyB: BusinessR: RegulationC: CustomerO: OperationI: IntegrationD: Delivery
Managing RelationsManaging Relations
Considering Customers
Considering Customers UsingUsing
Integrating People & Processes
Integrating People & Processes
Doing Good Business
Doing Good Business
Delivering Assets
Delivering Assets
Being a handcrafted chair for comfort
Being a handcrafted chair for comfort
Being Hand crafted for comfort
D
OC
B
R I
Consideringcustomer Using
Managingrelations
Doing goodbusiness
Delivering
Integrating
Establishingplan
Accounting
Controllingprocesses
Managingstaff
Making
Designing
Decidingneeds
DecidingCustomer s
Customer needs Maintaining Sitting in
chair
Decidingstakeholders
Handcrafting
Designingstructure
Recruiting
Procuringpreparing
Training
Paying
Public
Decidingwhat to do
Deciding budgets
Projecting
ReturnsEstablishing
KPIsDesigning
form
Decidingaffordability
DecidingType
AskingSampling Handling
Cleaning
BeingComfortable
Maintainingteam
Regulators
KeyB: BusinessR: RegulationC: CustomerO: OperationI: IntegrationD: Delivery
FuzzinessChoosing appropriate
level of detail for model
Modeldependable?
Parametersdependable?
Includes people?
Using deterministicmethod
Note context
RandomnessUsing probability method
Note context
Using result as evidence
RandomnessIncompletenessIncluding model
uncertainties
Use Social Process
Checking forunintended effects
Looking for evidence with
Italian Flag
Manage systems to success based on incomplete
evidence - using judgement
Recognising social
process
NoNo
No
Yes
Yes
Yes
START
END
Using Interval Probability Theory
Social Processese.g. Workshops, Focus Groups,Italian Flag measure of evidence,
These methods inform judgement they cannot replace it
y = f(x)
X=xi
Y=yi
1-1 mapping Many - 1 mapping
‘plum pudding’ relation R Sets on the relation R
(a) (b)
(c) (d)
Outputset A on Y
Input set B on X
A & B
not A & B
A & not B
not A not B not A & not B
not A & not B not A & not Bnot A & B
A & not B
y = f(x)
Y
X
Y = y
X = x1 X = x2 X = x3
Pow
er/in
flu
ence
Interest
High
High
Low
Low
Time
HighLow
Interest
Min.effort
Keepsatisfied
Keepinformed
KeyplayersP
ower
/infl
uen
ce
High
Low
A Not A
B
Not B
A & B
A & not B
not A & B
not A & not B
(a) The sets of R (b) Stakeholder diagram
(c) The change process
High
Power (not B)
Low
Interest(A)
LowPower (B)
High
Interest(not A)
m11m12
m21 m22
not B
A
B
not A
m11 m12
m21 m22
m13
m23
m31 m32 m33
Unknown A
UnknownB
Lower Prob (A & B) = greenUpper Prob( A & B) = 1 - redUnknown (A & B) = white
Italian Flag for A & B
Italian Flag for A & B(b)
(c)
(a)
(d)
(A & B)
XSet ANot A Not A
Red AreaP(not A)
Area under whole curve = 1i.e P(A) + P(not A) = 1
Green AreaP(A)
Xnot AA
1.0
0
P(A)
P(not A) =1 - P(A)
P(A)
Green areaP(A)
XANot A Not A
Red AreaP(not A)
White areaP(unknown A)
Area under whole curve = 1i.e P(A) + P(not A) + P (unknown A) = 1 1.0
Sn(A)
Sp(A)
not AAX
P(not A)
P(A)
P(unknown A)
(a) (b)
(c) (d)
Four ‘Emerging’ Types of Problem
• identifying cross functional processes in large organisation
• troubleshooting clear processes with much multi-tasking
• visioning consequences of uncertainty in cross disciplinary processes
• looking for unintended consequences in an existing risk management system
Process A
Process B Process C
Note: The owner of Process C thinks his process is very likely to fail.The owner of process A thinks his process will be successfulIf Process C is necessary for Process A then the two of them need to sort out the reasons for their differing perceptions
Software
• Juniper - exists• FlowMap - exists• MindMap - exists• FlagAccess - prototype• FlagExcel - prototype• JuniperProfessional?
- coming
Conclusions
• Integrate hard & soft risk by• Systems approach based on
- holons, connectivity & process
• Evidence• Measurement & Uncertainty Mathematics