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BlackBerry Software Products andMaintenance Services SKU List

BlackBerry® Enterprise Server Pricing

BlackBerry Enterprise Server (BES) Server Software

This reference sheet provides SKUs for BlackBerry® software products and maintenanceservices – keep it handy.

Version 5.0 RIM Product MSRP

BES 5.0 for Microsoft Exchange – 20 user PRD-24255-001 $3,999.00

BES 5.0 for IBM Lotus Domino – 20 user PRD-24255-002 $3,999.00

BES 5.0 for Novell GroupWise - 20 user PRD-24255-003 $3,999.00

BES 5.0 for Microsoft Exchange – 1 user PRD-24255-004 $2,999.00

BES 5.0 for IBM Lotus Domino – 1 user PRD-24255-005 $2,999.00

BES 5.0 for Novell GroupWise - 1 user PRD-24255-006 $2,999.00

Version 4.1 RIM Product MSRP

BES 4.1 for MDS Applications – 20 user PRD-10459-034 $3,999.00

BES 4.1 for MDS Applications – 1 user PRD-10459-035 $2,999.00

Product Upgrades Version 5.0 RIM Product MSRP

BES 5.0 for Microsoft Exchange – Version Upgrade PRD-24255-019 $999.00

BES 5.0 for IBM Lotus Domino – Version Upgrade PRD-24255-020 $999.00

BES 5.0 for Novell GroupWise - Version Upgrade PRD-24255-021 $999.00

Not For Resale RIM Product MSRP

NFR BES 5.0 for Microsoft Exchange - 20 user PRD-24255-013 $170.00

NFR BES 5.0 for IBM Lotus Domino -20 user PRD-24255-014 $170.00

NFR BES 5.0 for Novell GroupWise - 20 user PRD-24255-015 $170.00

NOTE: Resellers may only purchase ONE of each NFR SKU. Each NFR copy will include 20 CALs.

Any additional CALs will need to be purchased.

Product Upgrades for BlackBerry Professional Software and Small Business Edition RIM Product MSRP

BES Trade-Up Key PRD-10459-019 $2,799.00

BlackBerry Enterprise Server Express Please go to the BlackBerry Solution Provider Network at: spn.blackberry.com

to order BlackBerry Enterprise Server Express on behalf of your customer.

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BlackBerry® Enterprise Server Pricing (continued)

S/MIME CALs for Black Berry Enterprise Server – for Microsoft® Exchange and IBM® Lotus® Domino® S/MIME software and CALs are bundled free of charge and available for download at: www.blackberry.com

BlackBerry Client Access Licenses (CALs) BlackBerry Enterprise Server CALs RIM Product MSRP

BES CAL – 1 user PRD-07630-010 $99.00

BES CAL – 5 user pack PRD-07630-022 $429.00

BES CAL – 10 user pack PRD-07630-011 $699.00

BES CAL – 50 user pack PRD-07630-012 $3,299.00



BES CAL – 1,000 user pack PRD-07630-070 $49,999.00

Small Business Edition BES CALs RIM Product MSRP

SBE BlackBerry Enterprise Server CAL – 1 user PRD-07630-053 $99.00

SBE BlackBerry Enterprise Server CAL – 5 user pack PRD-07630-054 $429.00

BlackBerry T-Support Pricing

There are three pricing components to determine the cost of a BlackBerry Technical Support Services subscription:

1. The annual program fee that is based on the program level the customer selects and the server environment the customer

is using. All annual program fees include coverage for a fixed number of active Client Access Licenses.

• Basic, Enhanced, and Advantage Support include coverage for 30 active CALs

• Standard Support includes coverage for 500 active CALs

• Premium includes coverage for 1,000 active CALs

• Elite include coverage for 20,000 active CALs

Server Environments are defined as follows:

• BlackBerry Professional Software (BPS)

• BlackBerry Enterprise Server Express (BES Express)

• BlackBerry Enterprise Server with or without MVS (BES) – There are no additional fees if a customer is running MVS.

2. The applicable annual fee per active BlackBerry smartphone user. This covers any additional users beyond the amounts

indicated above.

3. Any additional service fees for optional service.

To provide a quote to your customer, include current counts for all three components of the pricing structure.

This pricing model was created to allow for fair and scalable subscription pricing for all customer organizations,

regardless of size.

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BlackBerry T-Support Pricing (continued)

Health Check Services - Single Report SRV-00015-400

BES/BPS - Change Management/Migration Reviews SRV-00041-100

$2,250.00

$2,850.00

$3,999.00 Health Check Services - Two Reports SRV-00015-401

Basic Program Level RIM Product MSRP

BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-999 $350.00

BlackBerry Enterprise Server Express Annual Program Fee (30 Active CALs Max) SRV-00015-310 $300.00

BlackBerry Enterprise Server (BES) Annual Program Fee (30 Active CALs Max) SRV-00015-998 $485.00

Enhanced Program Level RIM Product MSRP

BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-996 $523.00

BlackBerry Enterprise Server Express Annual Program Fee (Includes 1 - 30 Active CALs) SRV-00015-311 $500.00

BlackBerry Enterprise Server (BES) Annual Program Fee (1 - 30 Active CALs) SRV-00015-995 $725.00

BES Express/BES Annual Per Active CAL Fee – 31+ Active CALs ENH(31+) $29.00

Advantage Program Level RIM Product MSRP

BlackBerry Professional Software Annual Program Fee (30 Active CALs Max) SRV-00015-993 $1,082.00

BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 30 Active CALs) SRV-00015-992 $1,499.00

BES Annual Per Active CAL Fee – 31 - 99 Active CALs ADV(31-99) $27.00



BES Annual Per Active CAL Fee – 1,000 + Active CALs ADV(1000+) $22.95

BPS and BES Annual Fee – Direct to Level Two Support SRV-00041-103 $9,000.00

BES Support Service Specialist SRV-00041-107 $3,500.00

BES (1) Additional Named Caller SRV-00025-001 $599.00

BES Developer Support – 10 Call Pack SRV-00033-002 $999.00

BES Tech to Site Per Incident SRV-00041-113 $7,500.00

BES Tech to Site Per Incident (Additional Day) SRV-00041-115 $1,500.00

Standard Program Level RIM Product MSRP

BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 500 Active CALs) SRV-00015-990 $21,000.00

BES Annual Per Active CAL Fee – 501 - 999 Active CALs STD(501-999) $20.00

BES Annual Per Active CAL Fee – 1,000 - 4,999 Active CALs STD(1000-4999) $17.50




BES Annual Per Active CAL Fee – 50000 + Active CALs STD(50000+) $7.50

BES Annual Fee – Change Management / Migration Reviews SRV-00041-100 $3,150.00

BES Support Service Specialist SRV-00041-107 $3,500.00





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BlackBerry T-Support Pricing (continued)

SRV-00015-402 $85,000.00DSTA - Designated Senior Technical Analyst

Premium Program Level RIM Product MSRP

BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 1,000 Active CALs) SRV-00015-988 $72,000.00

BES Annual Per Active CAL Fee – 1,001 - 4,999 Active CALs PRM(1001-4999) $14.70




BES Annual Per Active CAL Fee – 50000 + Active CALs PRM(50000+) $6.30

BES Annual Fee – Regional Support Account Manager SRV-00041-105 $45,000.00





Elite Program Level RIM Product MSRP

BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1 - 20,000 Active CALs) SRV-00015-986 $500,000.00

BES Annual Per Active CAL Fee – 20,001 - 49,999 Active CALs ELT(20001-49999) $6.40

BES Annual Per Active CAL Fee – 50000 + Active CALs ELT(50000+) $4.80

BES Annual Fee – Regional Support Account Manager SRV-00041-105 $45,000.00





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Enterprise CAL Purchase Program BlackBerry Enterprise Licensing

for the Enterprise CAL Purchase Program RIM Product MSRP

BES Enterprise Licensing 1K Program A (includes 500 CALs) PRD-07630-097 $27,499.00

BES Enterprise Licensing 1K Program A CAL – 1 User PRD-07630-096 $39.00

BES Enterprise Licensing 10K Program (includes 1000 CALs) PRD-07630-100 $49,999.00

BES Enterprise Licensing 10K Program CAL – 1 User PRD-07630-101 $25.00

BlackBerry License Manager Key – to be purchased with every ELP Program Fee of new ELP PRD-07630-114 $0.01

BlackBerry Mobile Voice System (MVS) Pricing

Currently RIM is in the pilot phase of rolling out the MVS Product. Resellers must be authorized by RIM to sell the product

and all MVS product must be installed by a RIM MVS Certified installer. More information on MVS can be found at:

www.blackberry.com/mvs

If you are interested at becoming a future MVS reseller and/or and MVS Certified Installer, please send an email to:

[email protected]

BlackBerry Mobile Voice System (MVS) RIM Product MSRP

MVS V5 Server Software SPA-32952-001 $0.01

MVS CAL - 1 User SPA-32952-004 $99.00

MVS CAL - 5 User Pack SPA-32952-005 $429.00

MVS CAL - 10 User Pack SPA-32952-006 $699.00

MVS CAL - 50 User Pack SPA-32952-007 $3,299.00






NFR MVS V5 Server & 20 CALS SPA-32952-002 $ 170.00

NOTE: Authorized MVS Resellers may only purchase ONE NFR SKU. Each NFR copy will include 20 MVS CALs.

Any additional CALs will need to be purchased.

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© 2011 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. RIM03461

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