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IMPLEMENTATION OF RISK ASSESSMENT JONES LANG LASALLE PROPERTY MANAGEMENT PTE LTD

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bizSAFE is a 5-step programme administered by the Ministry of Manpower and Workplace Safety and Health Council (WSHC).

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Page 1: Bizsafe risk assessment

IMPLEMENTATION OF RISK ASSESSMENT

JONES LANG LASALLE PROPERTY MANAGEMENT PTE LTD

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HEALTH AND SAFETY POLICY .................................................................................... 3

BizSafe Risk Management Team .................................................................................... 4

Risk Management Plan ................................................................................................... 5

Jones Lang LaSalle - List of Safe Work Procedure ......................................................... 8

Jones Lang LaSalle - Safe Work Procedure - Office Safety ......................................... 9

Jones Lang LaSalle - Safe Work Procedure - Emergency Response Fire ................. 19

Jones lang LaSalle - Safe Work Procedure - Work at Height ..................................... 21

Jones Lang LaSalle - Safe Work Procedure - Manual Handling ................................ 23

Jones Lang LaSalle - Safe Work Procedure - Use of PPE ......................................... 26

Jones Lang LaSalle - Safe Work Procedure - Housekeeping .................................... 30

Jones Lang LaSalle - Safe Work Procedure - Use of Hand Tools .............................. 31

Jones Lang LaSalle - Safe Work Procedure - Lockout/Tag out .................................. 34

Jones Lang LaSalle - Safe Work Procedure – Use of Ladder .................................... 36

Jones lang LaSalle - Safe Work Procedure - Control Of Electrical Hazards .............. 38

ACTIVITY-BASED RISK ASSESSMENT ...................................................................... 41

ACTIVITY-BASED RISK ASSESSMENT FORM .......................................................... 42

Trainee Attendance List .................................................. Error! Bookmark not defined.

Table of Contents

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HEALTH AND SAFETY POLICY

Jones Lang LaSalle Property Consultant Pte Ltd Jones Lang LaSalle Property Management Pte Ltd

Recognizes and accepts its responsibility as an employer for providing a safe and healthy workplace and work environment for its employees and others (clients, contractors, visitors and the public) who may be affected by its work. The companies undertakes to comply with all statutory health and safety requirements The companies wishes to adopt all other reasonably practicable means to eliminate hazards and reduce the risk of injury to its employees and others (clients, visitors, contractors and members of the public) and the risk of damage to its properties. The companies will ensure that resources are made available to provide:

System of work that are safe and without risks to health

A safe place of work with safe access to it and safe egress from it

A healthy working environment

Adequate healthcare facilities and arrangements

Sufficient information, instruction, training and supervision to ensure all employees are aware of the hazards at their workplace together with the necessary measures to be taken to protect against those hazards

Continual improvement to safety culture

Derek Soh Regional Director Head of Property and Asset Management S’pore & Southeast Asia

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BizSafe Risk Management Team

Name Designation BizSafe Appointment Remark Derek Soh Regional Director Director BizSafe – 1 Albert Leo National Director Member Member Abu Bin Ibrahim Strategic Support Manager RM Leader BizSafe – 2 Claudia Ku Manager RM Leader Member Dick Lim Manager RM Leader BizSafe – 2 Agnes Yap Admin Manager Member Member

*Risk Management Procedure, Policy, RAs and SWP have been communicated to all staff Responsibility Director

Develop and enforce clear and concise Safety and Health policy

Ensure Risk Management Plan is in place and implemented

Give full support to all planned safety programmes RM Leader

Serve as a leader to the organization on environmental, health & safety risk analysis team

Provide guidance and support to each job site in the area of safety and health management.

Co-ordinate on any new development or changes to company’s safety procedures or statutory requirement

Member

Promote accident prevention activities within his section and work area

Enforce all codes of practices, safety rules and regulations

Report all near misses, accidents and dangerous occurrences

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Risk Management Plan 1) Purpose To provide instructions for identification and evaluation of occupational health and safety (OHS) hazard/risk, taking appropriate actions to eliminate or reduce the level of risks and periodical review 2) Scope This procedure applies to all main work activities, products and services of

Jones Lang LaSalle Property Consultant Pte Ltd Jones Lang LaSalle Property Management Pte Ltd

The following operating conditions shall be considered for identification of hazard/risks:

Routine and non-routine

Activities of all persons having access to the workplace

Human behavior, capabilities and other human factors

Identified hazards within and outside of the workplace

Infrastructure, equipment and materials

Changes or proposed changes to the activities

Applicable legal and other requirements 3) Responsibility

a) OHS Risk Assessment Team

To identify and evaluate workplace hazards/risks within respective sites offices compiling them into a register

Responsible for evaluating and prioritizing for action on the significant OHS hazards

Responsible for reviewing and approving the Hazard Register

Responsible for ensuring implementation of appropriate actions to be taken

Ensuring that the register is reviewed periodically

b) All Employees

All employees are aware of possible/potential OHA hazard related to their specific job function

4) Procedure Flow Initial steps

• Step 1 - Conduct RA Team Meeting • Step 2 - Preparation work such as classify main work activities (existing & future) • Step 3 - Identify OHSAS hazards/consequences

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• Step 4 - Record hazard into register • Step 5 - Estimate the likelihood of occurrence by taking into account the

effectiveness of the present control measures • Step 6 - Evaluate the severity of risk/consequence • Step 7 - Estimate the risk level using assessment matrix • Step 8 - Establish Risk Control Plan • Step 9 - Determine additional implementation of engineering controls,

administrative actions, operational control procedures or taking into account when setting objectives and targets.

• Step 10 - Management approval Review steps • Step 11 - Check for any major changes in operations • Step 12 - Check for any new activities, process or procedure • Step 13 - Any accident or major incident • Step 14 - Any change in legal requirement • Step 15 - 3 years have passed from last review 5) Assessment Criteria

Likelihood Criteria

Frequent (F) Has happened (>5 times/year) in company/in same industry

Occasional (O) Has happened (1 to 5 times/year) in company/ in same industry

Remote (R) Has never happened (or less than 1 /year) before

To take in consideration of control measure

Severity Criteria

Major (Ma) Occupational Health and Safety Assessment

Fatal, serious injury or life-threatening occupational disease

(including amputations, major fractures, multiple injuries,

occupational cancer, acute poisoning and fatal diseases)

Moderate (Mo) Occupational Health and Safety Assessment

Injury requiring medical treatment or ill-health leading to disability

(includes lacerations, burns, sprain, minor fracture, dermatitis,

deafness, work-related upper limb disorders)

Minor (Mi) Occupational Health and Safety Assessment

No injury, injury or ill-health requiring first-aid treatment only

(includes minor cuts and bruises, irritation, ill-health with

temporary discomfort)

Not taking consideration of control measure

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Likelihood

Remote (1) Occasional (2) Frequent (3)

Severity

Major (3) MEDIUM HIGH HIGH

Serious (2) LOW MEDIUM HIGH

Minor (1) LOW LOW MEDIUM

RISK LEVEL Improvement Actions

Low No further action required

To consider introducing engineering controls, administrative actions,

Medium operational control procedures or take the hazards into account in the

setting of objectives and targets

High Introduce elimination, substitution or engineering controls

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Jones Lang LaSalle - List of Safe Work Procedure Site Name

S/No Designation RA Team Role/ Responsibilities

1 Office Safety SWP 01

2 Emergency Response to Fire SWP 02

3 Work at height SWP 03

4 Manual handling SWP 04

5 Use of PPE SWP 05

6 Housekeeping SWP 06

7 Use of Hand Tools SWP 07

8 Lockout Tagout SWP 08

9 Use of Ladder SWP 09

10 Control of electrical hazards SWP 10

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Jones Lang LaSalle - Safe Work Procedure - Office Safety Site Name

1. Purpose: To define a procedure for ergonomic in the workstation set up so as to protect personnel from possible injuries. 2. Scope: This procedure is applicable to the office workstations. 3. Responsibility: • The Department Manager/ Person in-charge (PIC) and Supervisors shall ensure that the safe work procedures are followed at the workplace. • The Department Manager shall provide the necessary resources as far as reasonably practicable to comply with the safe work procedures. 4. Reference: WSH Act & its subsidiary legislations “A Guide to Workplace Safety and Health” by MOM/ WSHC 5. Procedure: a) Office Ergonomics Chairs • A person shall try to achieve the angles shown below when sitting at a computer workstation.

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• When adjusting the height of the chair, the follow criteria shall be met. a. The forearm shall be horizontal at right angle to the upper arm (creating the 90 degree b. The elbow shall be just clear of the work surface. c. The wrist shall be in the neutral (straight) position when you use the keyboard and/ or mouse. • A quick way to check that the chair height is correct for you is to stand in front of the chair. When at the correct height the front of the seat will be just below your kneecaps. • Chairs shall be provided with good lumbar support. If the chair does not have, then a lumber cushion may help to give the support needed. • Sit back in the chair and use the support provided. Do not perch on the edge of the chair below. Adjust the back support where necessary. • Arm rest, if provided on the chair, should be padded and adjusted so that your elbows can rest at your side comfortably to reduce shoulder and back stress. Keyboards • Keyboards should be light to allow for easy movement but at the same time sit on the work surface without moving about. • When keying the wrists should be straight (neutral position). This position is comfortable and reduces stress and pain.

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• Your wrists should be in a neutral position when they are on the middle row of the alphabet keys. This can be done by either adjusting the keyboard using the legs on the base of the keyboard or by adjusting the chair. • If you allow your wrists to rest on the work surface in front of the keyboard when typing you are liable to experience musculoskeletal injury. Wrist rests can be used to prevent contact with the work surface. A rounded edge surface will minimize injury in these circumstances. Lighting & Monitor • The direction of light and how it will affect a computer user shall be considered in the design of the workstation. • Ideally when you face the monitor you should be sitting beside or parallel to the window. • In circumstances where glare is experienced from the monitor screen due to artificial lighting in the office or lights from outside through the windows, one or combination of the following measures may be taken. a. Install anti-glare screen on the monitor screen. b. Install blinds and adjust them properly to reduce the amount of light on the monitor screen.

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c. Having a matte finish on walls and desks reduces the amount of reflected light in a work area. d. Adjust the monitor screen away from the light source. e. Use diffuser and “soft” light. • While too much light may cause glare, low lighting levels may also cause eye strain. Task lighting may be provided as additional lighting where needed. • The center of the monitor screen should be 4-5 inches below eye level (this equates to having the top line of text at eye level). This will prevent holding the head in awkward positions to see the screen. • If an anti-glare screen is installed it must be cleaned regularly to prevent dust build-up. Mouse • Customize the mouse in the Control Panel of the operating system to your personal preferences. • If you frequently drag your mouse you can help to reduce muscle soreness in fingers and hands by locking the drag switch. You then do not have to hold the mouse button down as you drag. • Ideally the mouse should be on the same level as the keyboard tray (and not on the desk above and to the side of the tray as is often seen) to prevent arm muscle fatigue. • Your wrist should be straight when using the mouse; any movement should come from the shoulder and not the wrist. • If you are an intensive mouse user then try using both hands to use the mouse. This gives each arm a break. • Ensure that the mouse fit your hand and is comfortable to handle. • Do not use a mouse continuously for long hours. Take regular breaks to rest your muscles.

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Posture • The position of workstation equipment shall be taken into consideration when designing a workstation to prevent future problems. • If the body is expected to sit in the same, uncomfortable position for periods of time the body experiences a number of reactions, including: a. increased compressive load on the spine b. reduced blood flow to muscles resulting in compression of soft tissue and associated numbness and pain c. increased pooling of blood in the legs and feet which further reduces blood flow d. holding the body in one position means that muscles have to contract leading to tiredness and fatigue. • For a comfortable position, the computer workstation should allow you to site with: a. your head should be held upright to follow the curve of the spine b. your arms held horizontally with an approximately 90-degree angle at the elbow c. your wrists in neutral position d. your thighs parallel to the floor so that the hip angle is 90-degrees e. your feet should be supported by a foot rest or the floor so that there is a 90- degree angle at the ankle. f. the lumbar support of your chair fitting into the small of your back to support the lower spine and pelvis (this also maintains the natural curve of the spine) • The drawing below shows the recommended dimensions and adjustments ranges for the chair, footstool, monitor, keyboard and work surfaces to achieve good posture.

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b) Control of Electrical Hazards in the office Possible Injuries due to Electrical hazards in the office • Electric Shocks, Electric Burns, Fires or Explosions, Fatal injuries Potential Causes of Electrical Hazards • Overloading of circuit points, contact of electrical appliances with wet hands / surfaces, wear / surfaces, wear out of electrical equipment insulations, alterations of electrical equipment or parts DOS AND DON’TS

Dos DONTs

Keep cords away from heat, water and oil Clean electrical equipment with flammable solvents like acetone

Remove defective electrical equipment

immediately. Purchase new equipment Overload electrical points

or send defective equipment for repair

Inspect and maintain electrical appliances Use worn out insulation equipment

and their power cord regularly

Use proper plugs and cables that are

registered with SPRING SINGAPORE Place power cord under carpets or heavy furniture

These products bear safety mark

Engage only electrical workers licensed by

EMA to carry out electrical work

Read all instructions manual before

operating electrical appliances

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c) Manual Handling in the Office Common manual handling injuries include: • strains and sprains; • neck and back injury; • slips, falls and crush incidents; • cuts, bruises and broken bones; • hernia; • strained heart muscles; and • Occupational overuse syndrome (OOS), once known as RSI. Means to Reduce Manual Handling • lighten loads (break loads into smaller quantities); • reduce bending, twisting, reaching movements; • two people to carry bigger loads; and • prevent muscle strain and fatigue. This includes warming up before working, allocating time for rest breaks, and allowing time to gradually get used to a new job. • remove unnecessary tasks; • prevent double handling; • prevent heavy carrying; • provide rest breaks during heavy or repetitive work; • provide shelf storage for heavier objects at waist level, smaller objects on high or low shelves; and • provide such mechanical aids as trolleys, hoists, levers, adjustable height workbenches and seating, hooks and jacks, tools and equipment kept within easy reach. Safety Instructions: Before Lifting • The task should be planned before work begins. • Employees should be trained in the skills required. • Employees should be told about potential hazards. • The path should be cleared to avoid bumping into or tripping over things. • Suitable protective clothing should be provided and worn.

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Dos DONTs

Bend the knees but not beyond a right Do not turn the body or head while lifting. Lift,

angle. then pivot on feet.

Keep the back straight but not vertical. Do not jerk or snatch. Slowly accelerate the load.

Lift using the strong thigh and calf muscles. Do not use the weak back muscles to lift.

Do not use the weak back muscles to lift.

Keep the center of gravity of load and Do not turn the body or head while lifting. Lift, then

body in line with the feet. pivot on feet.

While carrying, clasp the load close to the Do not jerk or snatch. Slowly accelerate the load.

body.

Read all instructions manuals before Do not use the weak back muscles to lift.

operating electrical appliances

Note: A person should avoid lifting weights greater than about 25 kg

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Step 1:

Assess the load and plan the lift. Get help for heavier loads. Clear the path of any obstructions.

Step 2:

Bend the knees and keep the back

straight. Grasp the object firmly

Step 3:

Lift without jerking keeping the back

upright. Avoid twisting the back.

Step 4:

Move the feet and avoid twisting the back. Keep the load close the body.

d) Ladder Safety Safety Instructions • Choose the right ladder based on the work activities to be carried out. • Select a ladder that is appropriate in size, height, and the task at hand. • Inspect ladders before and after each use. Do not use ladders that are shaky or have loose screws, nuts, bolts and hinges • Make sure that the feet and rungs are in a good condition and are clear of grease or soil.

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• Use ladders on hard, even-leveled surfaces. • Make sure the locks and braces are fixed and properly engaged before use. • Face the ladder when standing or climbing on it • Put up a warning sign and barrier in the area when using a ladder • Make sure you have a firm hold of the ladder. Always maintain a three-point contact (hands and feet) with the ladder. Do not work at the top rung of a ladder. • When climbing up or down a stepladder, if possible, avoid carrying anything else as this will prevent you from maintaining a three-point contact. • When using a ladder, do not jerk or wobble. If possible, have another person to help hold the ladder steady when in use. • If the ladders are fixed, check regularly that the ladders are still secure for use.

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Jones Lang LaSalle - Safe Work Procedure - Emergency Response Fire Site Name

1. Purpose: To establish a procedure to ensure human life is safeguarded in the event of fire. 2. Scope: This procedure is applicable to all fire emergency situations. 3. Reference: Fire Safety Act and its subsidiary Legislations WSH Act 4. Procedure: 4.1 In the event for fire, employees shall signal for Fire Alarm. The Fire Alarm can be raised by breaking glass alarm systems. The fire alarm call points are located at strategic points of

the building 4.2 In the Event of an Outbreak of Fire, The person who discovers the fire shall immediately: a) Ring the alarm by actuating the nearest fire alarm call point by breaking the glass. b) Attempt to extinguish any incipient fire, with the available firefighting equipment and without personal risk All Personnel: a) Upon hearing the fire alarm, all personnel shall alert for the instruction from Department Heads or Fire Warden. Do not make unnecessary telephone calls and do not jam up the building telephone exchange. b) Switch off the nearest machines if possible. c) If the fire is likely to be out of control shut all doors, if possible, of the room in which the fire is discovered and evacuate immediately by nearest exit. d) If evacuation of a particular section is declared by the Fire Warden, all personnel shall leave the floor concerned in an orderly manner through exit staircases / emergency exit and assemble at designated assembly areas. e) When evacuating: • do not panic but quickly walk down the staircases from the exit. • do not return to collect personal belongings. • do not re-enter the room or floor, unless instructed to do so. f) After evacuating: • All employees shall assemble at assigned area and shall not disperse but stay in their assembly area unless instructed otherwise.

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Fire Warden/Asst Fire Warden • The Fire Wardens shall count their staff to check for missing person. • The Fire Wardens shall report any missing operators to the Fire Safety Manager and indicate the likely location of the work place with the missing personnel. • The Fire Safety Manager shall inform the Fire Brigade Officer about the possible location of the missing personnel. All employees shall re occupy the building by the routes of evacuation when instructed to do so. Remember, it is in your interest: • To know how to report a fire and sound the alarm without delay. • To know what to do in the event of fire and avoid panic and confusion. • To know the locations of nearby fire extinguishers and hose reels and learn the proper way to use them. • To know the means of escape in case of fire and to keep staircases, landings and other escape routes clear of obstruction at all times. 4.3 All employees to participate in any in-house organized fire emergency evacuation drill to ensure awareness on actions needed to be taken during the actual fire emergency situation. 4.4 Maintain a fire hazard free environment within the company’s premises and common areas.

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Jones Lang LaSalle - Safe Work Procedure - Work at Height Site Name

1. Job Title 1.1 Working at any place more than 2 meters high. (Elevated work area, scaffolding, ladders, lifting platform). 2. Legal Requirements 2.1. Workplace Safety and Health Act, 2006, Regulations 23 – Measures to Take to Prevent Falls. 2.2. Factories Scaffold Regulation. 2.3. Code of Practice for Working Safely at Height 3. Main Hazard 3.1. Fractures, sprains, concussion or fatal injuries. 4. PPE Requirements 4.1. Safety body harness or safety belts. 5. Operational Procedure 5.1. Identify all work that requires work at height where employee can fall more than 2 meters e.g. (Wiring DB/ Sub-main Installation, Lightening protection/ Earth rods works, etc.). 5.2. Assess the work and select the approved equipment to carry out the task at an elevated level, for e.g. the use scaffold 5.3. Select approved means of access. Note: Forklift / any forms of cranes are NOT an approved means of access for carrying of personnel. 5.4. Ensure that the surface where the equipment (ladder, scaffold, lifting platform) is placed is flat and stable, not on sloping ground or where difficult to maintain balance. Use base plate if necessary to ensure proper footing especially in soft ground. 5.5. Ensure that the total load of the persons plus any tools / equipment that a worker is carrying is not more than the SWL (Safe Working Load) of any ladder, platform or bay. Check with Safety Supervisor/ Site Supervisor if not sure. 5.6. Safety harness / safety belts must be worn correctly and secured to rigid anchoring points. 5.7. Cordon off the working area where elevated work is taking place. Post warning sign “DANGER! KEEP AWAY” at ground level to prevent any unauthorized entry.

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5.8. Apply Work at Heights Permit at height before start of such work. Safety Supervisor to ensure approval of such permit. 5.9. Ensure that all ladders used are in good condition, secured or held in place by a person to prevent from slipping. 6. Do’s and Don’ts 6.1. Ensure the work place is free from any unprotected edges and protruding structures. 6.2. Ensure that all safety harness and safety belts must be in good condition and of approved type. 6.3. Anchoring point for use of safety belt shall not be lower than the level of working position. 6.4. Never tie the safety harness or safety belt to any anchor points that is foundationally weak e.g. piping etc. 6.5. Do not move personnel while on ladders, scaffold etc. All personnel to come down before such equipment can be moved. 6.6. Proper elevated work platform (designed for carrying of human) e.g. Boom lift, scissor lift etc. shall be used for lifting of personnel. 6.7. Handrail and guardrail must be made available at all uppermost work platform. 6.8. Ensure any ladder; working platform is set up on a stable, solid and non-slip area. 6.9. When using ladder, it is secured to a fixed structure or held in place by standby person. 6.9.1. Don’t stand at the highest ladder rung. Stand at least 2 rungs below the top of ladder. 6.9.2. Ladders shall be used only as a means of egress and regress, not as a work platform. 7. Emergency Procedure 7.1. Inform immediate supervisor for all fall incidents and follow these procedures. 7.2. Immediately rescue injured personnel from danger area. 7.3. Apply first aid to the injured personnel and inform the supervisor. 7.4. Stop the work immediately until a safer method to access the work is established. 7.5. Do not move injured unless no bone / spinal injury is confirmed. 8. Records Keeping 8.1. Working at Height Permit records shall be made available and kept for 5 years at the workplace at all times for inspection by MOM / WSH Auditors / Inspectors.

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Jones Lang LaSalle - Safe Work Procedure - Manual Handling Site Name

Hazards

•Manual Handling • Caught in between • Cut/bruises

•Falling Object • Tripping and falling • Abrasion

1) References WSH ACT WSH (General Provisions) Regulations 2) Manual Handling Injuries 2.1 Common manual handling injuries include: • strains and sprains; • neck and back injury; • slips, falls and crush incidents; • cuts, bruises and broken bones; • hernia; • strained heart muscles; and • Occupational overuse syndrome (OOS), once known as RSI. 3) Means to Reduce Manual Handling • lighten loads (break loads into smaller quantities); • reduce bending, twisting, reaching movements; • two people to carry bigger loads; and • prevent muscle strain and fatigue. This includes warming up before working, allocating time for rest breaks, and allowing time to gradually get used to a new job. • remove unnecessary tasks; • prevent double handling; • prevent heavy carrying; • provide rest breaks during heavy or repetitive work; • provide shelf storage for heavier objects at waist level, smaller objects on high or low shelves; and • provide such mechanical aids as trolleys, hoists, levers, adjustable height workbenches and seating, hooks and jacks, tools and equipment kept within reach

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4) Safety Instructions Before Lifting 4.1 The task should be planned before work begins. 4.2 Employees should be trained in the skills required. 4.3 Employees should be told about potential hazards. 4.4 The path should be cleared to avoid bumping into or tripping over things. 4.5 Suitable protective clothing should be provided and worn. During Lifting DOs • Bend the knees but not beyond a right angle. • Keep the back straight but not vertical. • Lift using the strong thigh and calf muscles. • Keep the center of gravity of load and body in line with the feet. • While carrying, clasp the load close to the body. DONTs • Do not turn the body or head while lifting. Lift, then pivot on feet. • Do not jerk or snatch. Slowly accelerate the load. • Do not use the weak back muscles to lift. DO NOT's • Do not turn the body or head while lifting. Lift, then pivot on feet. • Do not jerk or snatch. Slowly accelerate the load. • Do not use the weak back muscles to lift. Note: A person should avoid lifting weights greater than about 25 kg

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Jones Lang LaSalle - Safe Work Procedure - Use of PPE Site Name

1. Job Title 1.1 Use of Personal Protective Equipment (PPE). 2. Legal Requirements 2.1 SS98: 2005-Industrial Safety Helmets 2.2 SS473: 1999- Personal Eye Protectors 2.3 SS513-Personal Protective Equipment-Footwear 2.4 SS 548: Code of Practice for Selection, use, and maintenance of respiratory protective devices 2.5 SS 549: Code of Practice for Selection, use, care and maintenance of hearing protectors 2.6 SS EN 420: 2003 Gloves 3. Main Hazard 3.1 Physical injury to feet, eyes, face, arm, fingers and other body parts. 3.2 Noise Induced Deafness (NID) 3.3 Respiratory 4. PPE Requirements 4.1. Safety Shoes 4.2 Ear Plugs / Ear Muffs 4.3 Safety Glass / Face Shield 4.4 Respirator 4.5 Hand gloves 4.6 Aprons 4.7 Helmets 5. Operational Procedure Responsibility: 5.1 Manager/Supervision 5.1.1 Responsible to identify and review hazards at workplace. 5.1.2 Issue PPE only as a last resort when all other controls failed or not adequate. 5.1.3 Select appropriate PPE in relation to work hazard. For e.g. the use scaffold 5.1.4 Consult Safety Officer/ Supervisor, for identification of appropriate type of PPE. 5.1.5 Arrange with buyer to source for the PPE required.

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5.2 Buyer 5.2.1 Process all request for PPE requirements. 5.2.2 Hand over to HR or other administration staff identified for central control (common item e.g. safety shoes, ear plug, safety glass) or individual department for specialized PPE e.g. respirator, hand gloves and face shield. 5.3 HR 5.3.1 Maintain stocks for common PPE i.e. safety shoes, earplugs and safety glass. 5.3.2 Record all issue / replacement of common PPE. 5.3.3 Review and select common PPE should new product come into the market. Ensure compliance to law by checking with safety officer. 5.4 Safety Officer/ Supervisor 5.4.1 Select and approve types of PPE requested from buyer / HR or individual Department. 5.4.2 Review existing PPE provisions to workers to ensure adequate protection. 5.4.3 Conduct training to employees / contract workers upon request from Dept or as and when deemed necessary. 5.4.4 Look into complaints on PPE usage, if any from workers. 5.5 Employee 5.5.1 To use all PPE provided as required by Manager / Supervisor. 5.5.2 To care for all PPE provided. 5.5.3 To report any damage of all PPE provided to immediate supervisor or Safety Supervisor. 5.5.4 Never tamper or modify any PPE provided. Use as it is. 5.5.5 Comply with other company PPE requirements when in their workplace. 6 Requirements and Do’s & Don’ts 6.1 Safety shoes are a requirement when there is risk of coming into contact with falling objects. 6.2 Safety shoes must be worn in all work areas/ sites. 6.3 Do not wear torn or damaged safety shoes. Use safety shoes properly. Do not use as clogs. 6.4 No modifications, tampering or painting of safety shoes are permitted. 6.5 Earplugs must be worn by employees / contract workers for all high noise areas (i.e. above 85 dB for 8 hours exposure). 6.6 Do not use damaged earplugs.

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6.7 Safety glass must be worn when there is risk of flying chips / particles or dust particles or chemical contact or exposure to harmful rays. 6.8 Ensure that safety glasses are fitted with side shield. 6.9 Ensure a good fit when wearing respirators. 6.10 Face shield, gloves and apron must be worn when handling drills or sharp objects and during exposure to dust. 6.11 Helmet must be worn when there is a risk of falling objects. 6.12 Requirements on PPE may change from time to time. Check with supervisor or Manager for minimum PE requirements. 7 Emergency Procedure 7.1 When an accident occurs, inform immediate supervisor and follow these procedures: 7.2 Give immediate attention to the injured and apply first aid procedure if possible. 7.3 Call for ambulance if required. 7.4 Notify safety Supervisor immediately. 8 Records Keeping 8.1 All issuance of PPE and records of fit testing are kept by HR 8.2 Such records shall be available for inspection by 3rd party e.g. WSH committee members, inspectors, auditors, etc. at all times.

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Personal Protection Equipment Description Standard

a Safety Shoes Safety shoes must be worn when SS105: 1997 (safety

there is a risk of stepping on sharp shoes shall be PSB

objects or hit by falling objects approved type)

b Safety Glasses Safety glasses must be worn SS473: 1999 (Any

when operating machinery where internationally

particles may fly. recognized standard

acceptable)

c Safety Helmets Safety Helmets must be worn SS98: 1997

when there is a risk of falling

objects.

d Ear Plugs Ear plugs must be worn when CP:76 (Any

working in high noise area internationally

(>85dBA) recognized standard

acceptable)

e Gloves Suitable gloves must be worn SS EN 420: 2003

when hazards from chemical, cuts

laceration. Abrasions, punctures

and burn present.

f Safety belts / hardness Safety belts / hardness SS402: 1997

9 Types of Personal Protective Equipment (PPE)

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Jones Lang LaSalle - Safe Work Procedure - Housekeeping Site Name

1. Purpose: To inculcate good housekeeping practices 2. Scope: Applicable to entire workplace 3. Reference: WSH Act and its subsidiary legislations Hazards and aspects analysis Construction waste management In-house rules and regulations Air, water, noise pollution control 4. Responsibility: Safety/Housekeeping supervisor shall oversee the implementation of this procedure. 5. Procedure : 5.1 Good housekeeping within individual work areas 5.1.1 All workers shall be assigned with the responsibilities pertaining to housekeeping in their work areas. 5.1.2 Work areas shall be defined during the tool box meeting by their respective supervisors/foremen. 5.1.3 All workers, including subcontractor shall ensure that good and proper housekeeping is maintained within their work areas at all times. 5.1.4 All workers shall spend at least 15 minutes on housekeeping before the end of each work day. 5.1.5 All waste materials must be removed regularly from work areas according to Construction Waste Management procedure. 5.1.6 Proper containers are to be provided at each defined work area. 5.1.7 Stacking/storing of materials are to be done in a manner that will not cause any hazards or obstruction to any access. 5.1.8 All protruding nails are removed or bent over. 5.2 Inspection 5.2.1 Supervisor of each area shall check and ensure housekeeping at his work areas is done properly and report to Project Manager on the findings. 5.2.2 Supervisor shall make final check and confirm that the housekeeping is done properly.

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Jones Lang LaSalle - Safe Work Procedure - Use of Hand Tools Site Name

Hazards

•Manual Handling • Caught in between •Cut/Bruises • Tripping and falling

1 References WSH ACT WSH (General Provisions) Regulations 2 Safety Instruction for on the use of hand tools 2.1 Utility Knife • Always use a sharp blade. Dull blade require more force and thus more likely to slip. Replace the blade when it starts to “tear” instead of cut. • Never leave a utility knife unattended with blade exposed. Ensure blade is retract in their holders when not in use; • Keep your free hand away from the line of cut. The cutting stroke shall be away from the body • Don’t blend or apply side loads to blades by using them to open can or pry loose objects. Blade is brittle and can snap easily. • Do not wipe dirty or oily blade on clothing/ bare hand. To clean, the blade shall be wiped with a towel or cloth with the sharp edge turned away from the wiping hand.

• Horseplay of any kind (throwing, "fencing," etc.) shall be prohibited.

2.2 Screw driver • The practice of using screwdrivers as punches, wedges, pinch bars, or pry pars shall be discouraged as this practice dulls blades and causes employee injury. • Screwdriver tips shall be selected to fit the screw. Sharp- edged bits will not slip as easily as ones that are dull. Redress tips to original shape and keep them clean. • The object avoid be held in the hand. It should be laid on a bench or flat surface, or held in a clamp. low shelves; and • Screwdrivers having blades or rivets extending through the handle should never be used for electrical work. Both blade and handle should be insulated except the tip.

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2.3 Hammer • Wooden handles shall be straight grained and free of splinters. Once split, handles shall be replaced. Make sure handles are tightly wedged. • Never strike a hammer with another hammer. • Discard any hammer that shows chips, dents, etc. Redressing is not recommended. • Safety glasses shall be worn while using a hammer or any other striking tool. • Never use a common nail hammer to strike other metal objects such as cold chisels. 2.4 Pliers & nippers • Do not increase the handle length of pliers to gain more leverage. Use a larger pair of pliers. Do not substitute pliers for a wrench when turning bolts or nuts. Pliers cannot grip these items properly and will slip. • Never use pliers as a hammer or hammer on the handles. Such abuse is likely to result in cracks or breaks. • Cut hardened wire only with pliers designed for that purpose. • Always cut at right angles. Never rock from side to side or bend the wire back and forth against the cutting edges. • Use only insulated nippers when working with electrical equipment; • Special cutters for heavy wire, reinforcing wire, and bolts should be used in lieu of makeshift tools (claw hammers, pry bars); • Appropriate eye protection should be worn when using nippers to prevent injury from flying short ends of wire. 2.5 Saws • Hacksaws shall be adjusted and tightened in the frame to prevent buckling and breaking, but shall not be tight enough to break off the pins that support the blade. Install blade with teeth pointing forward. • Saws must be kept sharp and the teeth kept well set to prevent binding. • Pressure shall be applied on the forward stroke only. Lift the saw slightly, pulling back lightly in the cut to protect the teeth. Do not bend and twist the blade. Never continue an old cut with a new blade. 2.6 Wrenches • Oversize openings will not grip the corners securely and shims should not be used to compensate for an oversized opening. Using the wrong size wrench can round the corners of the bolt, or cause slippage, as well as make it difficult to then apply the proper size. • Never overload the capacity of a wrench by using a pipe extension on the handle or strike the handle of a wrench with a hammer.

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• Adjustable wrenches are generally recommended for light-duty jobs or when the proper size, fixed-opening wrench is not available. Caution must be exercised in using these wrenches, as they are likely to slip because of the difficulty in setting the correct size and the tendency for the jaws to "work" as the wrench is being used. • Prevent serious injuries by being careful not to allow pipe wrenches to slip on overhead pipes or fittings causing loss of balance and falls.

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Jones Lang LaSalle - Safe Work Procedure - Lockout/Tag out Site Name

References WSH Act and its subsidiary Legislations CP 91: Code of Practice for Lockout procedure 1. Lock-out / Tag-out devices 1) All energy-isolating devices are to be lock-out and tagged. 2) Use a lock-out device if your lock cannot be placed directly on the energy control. 3) When locking out a panel / equipment, the respective person-in-charge must attach his / her personal lock. 4) When tags are used instead of locks, attach them at the same point as you would the lock. 5) Fill tags out completely and correctly (Name, date, trades and contact number). 2. Equipment-isolation verification 1) Make sure all danger areas are clear of personnel/s. 2) Verify that the main disconnect switch or circuit breaker cannot be move to the on position. 3) Check equipment / panel are fully isolated. 3. Performing the work 1) Look ahead, and avoid doing anything that could reactivate the equipment / panel. 2) Don’t bypass the lock-out equipment / panel when putting in new wiring. 3) Check and double confirm that there is no power before work commencement. Removing Lock-out/Tag-out 1) Make sure the equipment is safe to operate. 2) Remove all tools from the work area. 3) Check and ensure that the system is fully assembled. 4) Safeguard all work personnel. 5) Ensure that everyone stays clear from the panel / equipment. 6) Notify everyone working in the area that the locks and tags are being removed. 7) Remove the lock-out / tag-out devices. Each device must and can only be removed by the person who puts it on. 8) Return all switches to their original position. 9) Notify the FCC or Engineer-in-charge before turning the equipment / panel back on or request for them to restart the equipment if required.

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ALL PERSONAL LOCKS AND TAGS SHOULD NOT BE REMOVE AND REPLACE ONLY WITH A YELLOW CAUTION IF THE EQUIPMENT IS NOT READY OR UNSAFE TO OPERATE. ALL LOCKS ARE EQUIPPED WITH A KEY OVERRIDE. THIS KEY WILL BE IN THE POSSESSION OF THE RESPECTIVE PERSON-IN-CHARGE AND WILL ONLY BE USED IN CASES WHERE THE EQUIPMENT / PANEL ARE READY FOR OPERATION.

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(PPE)

Required: Safety Shoe

Jones Lang LaSalle - Safe Work Procedure – Use of Ladder Site Name

Hazards

•Manual Handling • Caught in between

•Falling object • Tripping and falling

References WSH Act and its subsidiary legislations Code of Practice on Work at Height 1 Safe Usage 1.1 Check all ladder hardware nuts, bolts, spreaders, etc. for tightness and good repair with particular attention to locking mechanism. 1.2 Place the ladder on a solid, firm, flat surface. The feet of extension or stepladders should be level. 1.3 A board may be necessary to ensure that it's level or to prevent it from sinking into soft ground. 1.4 Ensure the step ladder spreaders are sturdy, tight and can be properly locked in place. 1.5 Always make sure that the step ladder is not placed in front of a door that opens toward the ladder unless the door is blocked, locked or guarded. 1.6 Obtain assistance when handling a heavy or long ladder. 1.7 The use of metal/aluminium ladders should be avoided when there is a possibility that they will be used around electricity, even inadvertently. 1.8 NEVER stand on the top two (2) rungs of ladders and NEVER stand on the top step or platform of a ladder. 1.9 NEVER place a ladder against an unstable surface. 1.10 Co-workers to hold onto the ladder to ensure stability. 1.11 Unless a ladder is designed for additional weight, only one (1) person should be on the ladder. 1.12 Keep your body centered between the rails of the ladder and NEVER over-reach when working on ladders. 1.13 Before using a ladder always check your shoe soles and ladder rungs (or steps) to ensure that they are free of any slippery material (grease, oil, paint, snow, ice, etc.). 1.14 Do not attempt to reach too high as you may lose your balance. 1.15 Transport ladders with the feet to the rear and the top of the ladder higher than anyone in front of you. 1.16 NEVER "walk" a stepladder while standing on it. 1.17 NEVER use makeshift items such as a chair, barrel or box, etc., as a substitute ladder.

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1.18 Step ladder cannot be safely repaired. If the damaged is significant enough to affect the safety of the unit, the ladder must be immediately removed form service, destroyed, and replaced as soon as possible.

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Jones Lang LaSalle - Safe Work Procedure - Control of Electrical Hazards Site Name

1 Purpose: To define a procedure to control electrical hazards so as to prevent personnel from electrocution, fire and other possible injuries; and to prevent damage to assets and properties. 2 References: WSH ACT and its subsidiary Legislations CP 88: Code of Practice for Temporary electrical installations 3 Procedure : 3.1 Procedure for Temporary Electricity supplies at site The Operational Manager / Plant Engineer shall submit application for temporary electrical supply / installation for authority approval i.e. PUB, EMA, Clients. 3.2 Qualified Electrician shall supervise the installation and shall abide by the following in house rules:- • Each main and sub-circuit shall be provided with the excess current protection. • All main and sub circuits and outlet-units shall have current-operated Earth Leakage Circuit Breaker • Earthing shall conform to code of practice CP88. • All switch socket outlets, plugs and cable couplers, light fixtures shall be weatherproof types. • Portable apparatus shall be effectively earthed at all times. • All cable joints shall be mechanically and electrically sound, fully insulated and inaccessible to workman. • Underground cables shall have continuous earth sheath and / or armour. • Overhead lines shall be fully insulated and supported at suitable intervals and suspended at a height not less than 5 meters from the ground at vehicular crossings. • All temporary installations shall comply with the Singapore Standard CP 88, Code of practice for temporary Electrical Installations for Construction & Building sites • Follow the colour code for cable connection.

Live Brown

Neutral Blue

Earth Yellow with green

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3.3 Control of electrical hazard 3.3.1 SO / SS shall take the following general measure to control electrical hazard • Locate all electrical power circuits in such a way as to protect contact with persons. • No cables are allowed to lie on ground or floor. If unavoidable, the cables shall be of weatherproof types with adequate protection. • Use proper warning sign • All electrical installations & equipment are of good construction. Sound material and free from defects. • Provide / use disconnection device in all circuits supplying / consuming appliances. • Use low voltage shock prevention device (LVSP) on AC welding sets. • Use proper PPE i.e. rubber gloves, non-conducting shoes etc. • Carry out electrical connection by the authorized and competent person. • Eliminate sources of electrical fire like short circuit or leakage, overloading, undersized cable using, oversize fuse, electrical spark, faulty protective device etc. 3.4 Preventive measure 3.4.1 Monthly inspection of electrical powered tools by Supervisor 3.4.2 If necessary, Plant Engineer shall arrange for quarterly testing of the miniature automatic circuit breakers by sub-contractors. 3.4.3 Monthly inspection of rubber gloves and mats by Supervisor. 3.4.4 Replacement of metal clad tools with insulated tools whenever possible. 3.4.5 Plant Engineer / Supervisor shall maintain all special equipment properly and regularly. 3.5 Non-compliance 3.5.1 During routine inspection Engineer/ Supervisor shall rectify/ advise the concern employees /workers/ sub-contractors to take corrective and preventive actions to eliminate all the unsafe acts and conditions (if any). 3.5.2 In case of any major non-conformances i.e. use of unauthorized materials / repetitive mistake by the worker / sub-contractor, Plant Engineer / Supervisors shall inform the Operational Manager. 3.5.3 The Operational Manager shall impose warning or administrative charge/ fines to the worker/ sub-contractor and shall ensure that corrective action has been taken before resume works.

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3.6 Training Supervisor shall conduct in house training for the worker through safety briefing or safety talks, safety promotion etc. 4 Attachments: DOS & DON’TS

DOS DON’TS

Leave all electrical connection to trained and qualified electrician.

Don’t use appliances with defective parts.

Locate all electrical power circuit away from the worker (if possible)

Don’t keep the wire lying on ground or floor unless it is weatherproof type.

Use low voltage shock prevention device (LVSP) on AC welding set.

Don’t put electrical cable on sharp object.

Always off power before maintenance & replacement of any electrical tools/service lines.

Don’t leave the tools in an overhead place where is a chance that the cord or hose if pulled, will cause the tool to fall.

DOS DON’TS

Use personal protective equipment i.e. rubber gloves, non-conducting shoes, etc.

Don’t use explosive power tools on a flammable environment/

Follow all the warning sign Don’t remove / tamper with the warning sign

Use earth leakage circuit breakers for all temporary electrical installation

Don’t loop over nails or brackets on wiring.

Before start working always check the tools/instruments for any exposed wire, safety guard.

Don’t temper with the electrical tools

For temporary installations use those which comply with the Singapore Standard CP 88

Don’t use any inferior, weak or inadequate quantity of material.

Avoid switching on/off or handling electrical appliances or accessories when your hands or feet are wet or the ground on which you are standing is wet.

Don’t insert bare conductors of flexible cable directly into socket outlet without using a plug.

Replace worn and damaged flexible cables and avoid “knotting” or “kinking” of flexible cables when they are coiled.

Overload a socket outlet by connecting several appliances using multi-way adapters.

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Risk Assessment Identification ver. 2.0 Sites

ACTIVITY-BASED RISK ASSESSMENT

INVENTORY OF WORK ACTIVITIES (example)

Company: Jones Lang LaSalle Property Management Pte Ltd

No Process / Location: Work Activities (example)

1

Dealing with emergency – Fire condition

Moving around premises

Manual Handling and Storage

Electrical Equipment

Usage of ladders (less than 2m)

Usage of computers

Photocopying Machines

M & E Activities a) Inspection of facilities

b) Replacement of light tubes/bulbs

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ACTIVITY-BASED RISK ASSESSMENT FORM (example)

Company: Jones Lang LaSalle Property Management Pte Ltd

Conducted by: (Name/Signature)

(Date)

Abu Ibrahim (BizSafe – 2) Respective PM (BizSafe – 2) Agnes Yap (Member)

Process / Location:

Approved By: (Name/Signature) (Date)

Derek Soh (BizSafe – 1)

Last Review Date:

Next Review Date:

1. Hazard Identification 2. Risk Evaluation 3. Risk Control

1a. 1b. 1c. 1d. 2a. 2b. 2c. 2d. 3a. 3b.

No. Work Activity Hazard

Possible Accident/

Ill Health & Persons-at-Risk

Existing Risk Control (if any)

Severity Likelihood Risk Level Additional

Risk Control

Action Officer,

Designation (follow-up

date)

1 Dealing with emergency – Fire condition

1) Fire hazard • Bodily injury 1) Exits and access to exits must be marked 2) Employees must be aware of exits and trained in procedures for evacuation 3) Emergency exit, should be free of obstructions and adequately lit 4) SWP 02 Emergency Response Fire

2 1 L Periodic safety briefing

Abu bin Ibrahim (next training - Nov 2012)

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No. Work Activity Hazard

Possible Accident/

Ill Health & Persons-at-

Risk

Existing Risk Control (if any)

Severity Likelihood Risk Level

Additional

Risk Control

Action Officer,

Designation (follow-up

date)

2 Moving around premises

1) Slip and fall 2) Tripping

• Bruises and cut

1) SWP 06 Housekeeping

2 1 L

3 Manual Handling and Storage

1) Improper carrying, lifting, pushing heavy loads

• Objects falling on workers• Poor visibility and fires

1) Materials should not be stored on top of cabinets. 2) Heavy objects should be stored on lower shelves and materials stacked neatly3) Fire equipment should remain unobstructed. 4) SWP 04 Manual handling

2 1 L

4 Electrical Equipment

1) Defective equipment • Electrical burns

1) Equipment must be properly grounded to prevent shock injuries 2) Avoid the use of poorly maintained or non-approved equipment 3) SWP 10 Control of electrical hazards

2 1 L

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No. Work Activity Hazard

Possible Accident/

Ill Health & Persons-at-Risk

Existing Risk Control (if any)

Severity Likelihood Risk Level

Additional Risk Control

Action Officer,

Designation (follow-up

date)

5 Usage of ladders (less than 2m)

1) Fall from height • Bodily injuries • Bruises

1) SWP 09 Use of ladder

2 1 L

6 Usage of computers

1) Constant starring at screen

• Eye strain 1) SWP 01 Office safety

1 1 L

7 Photocopying Machines

1) Ergonomics hazard • Muscular strain 1) Taking regular break

1 1 L

8 M & E Activities

a)Inspection of facilities

1) Physical injuries 2) Exposed to live conductors 3) Fatigue

• Exposed to moving parts • Noise induced deafness • Bodily injury

1) SWP 08 LOTO 2) Use of ear plug where necessary (chiller plant/generator set room) 3) SWP 05 Use of PPE 4) SWP 07 Use of hand tool

2 1 L

b)Replacement of light tubes/bulbs

1) Exposed to live conductors 2) Fatigue

• Bodily injury 1) SWP 07 Use of hand tool 2) SWP 08 LOTO 3) SWP 09 Use of ladder

2 1 L

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Likelihood

Severity

Major (3)

Serious (2) LOW MEDIUM HIGH

Minor (1) LOW LOW MEDIUM

Remote (1) Occasional (2) Frequent (3)

MEDIUM HIGH HIGH

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