By Gauravi Dhoble

Marriott International was founded in 1927 as an A&W root beer stand…

… and has grown to become the 7th largest hotel lodging company in the world employing over 146,000 people in 66 countries.

Born on March 25, 1932 (age 79)

Chairman & Chief Executive Officer at Marriot International

Attended St. Albans School in Washington, DC, and earned a Bachelor of Science degree in finance from the University of Utah.

Served as an officer in the United States Navy

Joined the Marriott Corporation in 1956, was elected Executive Vice President

Member of the Board of Directors in January 1964

President of the company in November 1964

Chief Executive Officer in 1972

Chairman of the Board in 1985.

On May 4, 2006, He received an honorary doctorate of humanities from Weber State University 

Operates and franchises more than 2600 hotels and resorts, totaling approximately 425,900 rooms and 6,300 vacation ownership villas worldwide.

15 brands

Has hotels in 70 countries.

It is ranked as the lodging industry’s most admired company and one of the best places to work for by Fortune® magazine. 

Vision“To become the

premiere provider and facilitator of leisure and vacation experiences in the world.”

Mission“To enhance the lives

of customers by creating and enabling unsurpassed vacation and leisure experiences.”

Marriott's book The Spirit To Serve (1997) is a personal view of the rise of the Marriott company and outlines principles of business success.

“There is a Marriott Way. It’s about serving the associates, the customer, and the community.” - Bill Marriott

The Marriott way

People first philosophy

Get it right the first time

Money is a BIG thing but it is not the ONLY thing

He who listens well learns well

Never believe your own hype or what the press says about you

Success is a Team sport

Listen to your heart and don’t look back

Decide to Decide

Be polite and never be discouraged

BILL MARRIOT

Being Socially Responsible

commitment to Brazilian Rainforest”

“…supporting critical water conservation.”

“20 years of helping youths with disabilities…”

“…first Marriott branded hotel built on tribal land.”

“Marriott’s commitment to diversity and inclusion.”

“Making Marriott.com more accessible to the visually impaired.”

Marriott supports diversity and the environment by

contributing to numerous causes.

Social Media is the key!

“Blogging will allow me to do what I've been doing for years -- on a global scale. Talking

to the customer comes easily to me.”

As a Management student we can learn a lot….