bill corrigan emerging technology project manager uw technology tom lewis director, catalyst...
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Bill CorriganEmerging Technology Project ManagerUW Technology
Tom LewisDirector, Catalyst Research & DevelopmentLearning & Scholarly Technologies
Fast, Flexible, Friendly: Supporting & Governing Collaborative Tools in a Web 2.0 World
Brought together separate IS, IT, telecom, infrastructure, broadcast, and service delivery entities into a coherent central organization.
o Ubiquitous and stable infrastructureo Great (legacy) systemso Great (basic) tools
Stuff worked!
Past Strategic Choices
o Maintainability of tightly-couple, complex legacy systems o Lack of agility in system or processeso Shadow and duplicative systemso Tools for collaboration, research, teaching, learning not
integrated or lackingo No clear governance structure or connections to end users
Old(er) Challenges
Separate data and information management from infrastructure and tools and then leverage growing spirit of collaboration.
o Taskforces, committees, SIGS, governance…oh my! o Provide broader, timely access to data and new toolso Plan to retire/refine/refresh key systemso Buy, build, use open source, outsourceo Integration, Web services and ROAo Engage with users
Current Strategic Choices
Organizational / service evolutiono Office of Information
Managemento UW Technologyo It’s the clients, stupid!o Itchy Deans, PIs, faculty
Infrastructure needso Data centerso Clouds -n- grids -n-
outsourcingo e-Scienceo Wandering researchers
Handling new technologieso Web 2.0o Personal mobile deviceso Identity management
New Challenges
o People want to use the same communication and collaboration tools for all of their activities.
o They want the tools, NOW!
o They want them to be easy to use.
o They want to use them with people inside and outside UW.
The Problem
o Buy, build, implement open source, and outsource.
o Standards, Web services, federated identity, SSO, ROA.
o User-centered processes, grassroots governance, data-driven decisions.
o Collaborate or die!
The Solution
iTunes U at UW
•Grassroots Governance•SaS Experience•Findability Meta-tagging is important
SharePoint
•Super Platform Vendor•Tightly Integrated With Office•Findability: Use Content-types and a taxonomy
QuickTime™ and a decompressor
are needed to see this picture.
Collaborative Tools Taskforce•Scan the environment, Discuss the goal(s); Gap Analysis
•Collaboration tools should be available to everyone.•Needs across different domains are really similar.
Collaborative Tools Taskforce
•Instructors & Learners;•Administrative Types;•Researchers; and•Professional Schools
Category High Med. Low
File/Doc Sharing I,A,R,P I,A,R,P
Communication Mediums A,R,P A,R,P I
Related Tools A,R,P A,R,P I
Access Control A,R,P A,R,P I
Cultural I,A,R,P I,A,R,P
Collaborative Tools Taskforce
o Offer a combination of bought, built, open source and software-as-service technologies.
o Standards-based applications, Web services, and service-oriented architecture are critical.
o Innovation is fostered when collaboration tools are available to all members of the university community (and beyond) for a variety of purposes.
o Governance processes should connect with end users, leverage the expertise of leading edge faculty and researchers, and ground decisions in data.
Lessons Learned
