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HCAHPS: Approximating PGO to STEEEP for General Inpatients

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Step 1: Calculate with standard QuestionsStep 2: Select All CAHPS

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Step 3: Filter by Date NOTE: List of FY14 Anchor Dates (Received Date) on Next Slide

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• Anchor Dates for FY14

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*MOST IMPORTANT STEP*

Step 4 : Under Filters, Click on IT SERV_TYP. Then check IZ0101.

This gives the Official HCAHPS Surveys that were reported to CMS.

NOTE: If you do not use this filter, PGO will include the Unofficial HCAHPS Surveys. This is where the discrepancy was coming from.

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Step 5: Select Top Box. Then RUN the Report.

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THANK YOU!!

WE HOPE THIS HELPS