bgoug 24-26 oct. 2008 user groups the global picture doron simchoni - iloug president...
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BGOUG 24-26 Oct. 2008
User GroupsThe Global Picture
Doron Simchoni - ilOUG President
BGOUG 24-26 Oct. 2008
ilOUG – Israel Oracle User Group
• Start in 1998, 2000 members
• Tech & APPS
• More than 10 SIG’s
• 2 Annual conferences
• Great cooperate with Oracle Israel
• Special Business Model
BGOUG 24-26 Oct. 2008
User Group, What the idea is
• Share knowledge & Experience
• Enhance UG member professionalism
• Networking
• Cooperation with Oracle
• Be part of the global UG
• Be independent (professionally and economically)
BGOUG 24-26 Oct. 2008
Share knowledge & Experience
• SIG’s – Special Interest Group
• Small communities
• Professional Presentations
• Customer success (?) stories
• Turn your web site to a content web site http://www.iloug.org.il
• Cooperate with local companies
BGOUG 24-26 Oct. 2008
Networking
• Turn your UG to a “Community”
• SIG’s as a networking meetings
• Annual conference
• Network events
BGOUG 24-26 Oct. 2008
Cooperation with Oracle
• Make local Oracle part of your UG
• Oracle support division
• Be part of Oracle news letters and conferences
• Oracle week in Israel
Locally
BGOUG 24-26 Oct. 2008
Cooperation with Oracle (cont.)
Metalink “My Oracle Support” http://metalink.oracle.com
• Proactive Support (40% faster problem resolve, 30% less SR)
• Personalized Support including “Knowledge Base” tool
• OCM – Oracle Configuration Management
• One OCM per host
• Collect & analyze data
• Provide system health
• Patch advise and more……
Globally
BGOUG 24-26 Oct. 2008
Cooperation with Oracle (cont.)
• CAB’s - Customers Advisory Board (Where is Bulgarian companies?)
• Oracle MIX - https://mix.oracle.com
• Oracle WIKI - http://wiki.oracle.com
• Beta testing program - http://otnbeta.oracle.com/bpo/prospects/index.htm
• Enhancement tools
• Oracle speakers in your events
Globally (Cont.)
BGOUG 24-26 Oct. 2008
EOUC – EMEA Oracle User Community
• Uniqueness of EOUC
• Community not Council (spoke persons – Heli & Yani)
• Many small UG
• Many Languages (Localization)
• Voice to Oracle
• Cooperation between UG’s
Be part of the global UG
BGOUG 24-26 Oct. 2008
Be part of the global UG (cont.)
• IOUC as an Umbrella for local UG – http://www.iouc.org
• IOUC Committees (PDC, SQC, Localization……)
• Other UG (APOUC, HEUG, IOUG, OAUG, QUEST …….)
• OAUG – APPS
• IOUG - Technology
• QUEST – JDE & People Soft
• Products & acquired UG’s (Hyperion, BEA…..)
BGOUG 24-26 Oct. 2008
Be independent (professionally and economically)
• Be an honest voice of the users
• Represent all possible solutions and experiences
• Economically independent
• Oracle interest in strong UG
