beverly hone assistant director – strategy & commissioning & jessie mcarthur
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Use of Resources Summit 14 December 2009 Workshop C: Partnership with Health – the East Sussex POPP programme. Beverly Hone Assistant Director – Strategy & Commissioning & Jessie McArthur Head of Policy & Service Development. Local ‘enablers’. - PowerPoint PPT PresentationTRANSCRIPT
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Use of Resources Summit14 December 2009
Workshop C: Partnership with Health – the East Sussex POPP programme
Beverly Hone
Assistant Director – Strategy & Commissioning
&
Jessie McArthur
Head of Policy & Service Development
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Local ‘enablers’
• Joint Commissioning Strategy for Older People and Partnership Board
• All Plans aligned to ‘direction of travel’• Good use of JSNA• Mechanisms for ‘Whole Systems’
developments• Accountability to older people (3500 forum
members)
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Local barriers?
• History of difficult relationships eg high DTCs
• Complex picture re preventative developments – causal links and benefits accrual
• Securing resources for community investment (resisting the ‘pull’ into hospitals)
• National policy context
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Partnerships for Older People Projects (POPP)
A £60m national fund from the DH, awarded to 19 sites in 2006 (and 10 more in 2007) to test and evaluate, innovative approaches that sustain prevention work for older people
“Innovation, the prevention & well-being agenda, and partnership”
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“Independence First”The East Sussex programme
• £3.2 million 2 year partnership between older people, local health, social services and community services.
• Grant funding ended in June 2008, and services now fully integrated
• Why this programme?Local issues – large older people population and
known gaps esp. Mental Health Targeted prevention Long-Term Conditions
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Independence First aims
• Improve the care, quality of life & wellbeing of older people
• Help older people maintain their independence • Support sustainable shifts in resources from
acute to community care• Increase support for people with long term
conditions• Maximise effective partnership with the voluntary
sector• Test service innovation
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Independence First services
12 services improving the health & wellbeing of older people most at risk of going into hospital or a care home – Specialist & Community-based
Specialist Services•Enhanced response (ASC) – rapid access home care•Duty & Assessment - extended hours•Falls prevention•Medicines management•Rapid response (health)•Memory assessment•Extended hours community mental health•Paramedic practitioners
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Community services
• ICES Direct – rapid access simple equipment• County Connect – simple inter-agency referral• Bathing advice & information• Navigator service – info + practical support
handyperson services wellbeing, carer and transport grants
(prototype personal budgets) aids and equipment
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Measuring success
• Service use data• Case studies• Quality of life surveys• Staff, public and stakeholder surveys• Service user interviews• Economic impact• Whole System indicators
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Outcomes
Over 12,350 people accessed services funded by Independence First (July 06 – March 09)
Economic appraisal suggests by avoiding more expensive care options, the POPP specialist services have returned £3 for ever £2 spent for reinvestment in health and social care.
Even after formal closure, performance sustained or improved!
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Quality of life
Quality of life survey suggests that while peoples’ health status remains stable they:
• Feel more confident• Knowledgeable about their condition and where to
get information• Able to manage their condition• Modest improvement in perceived quality of life• Self reported decrease in use of emergency care
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0 10 20 30 40 50 60 70 80 90
stayed in hospital overnight
gone to the hospital for an appointment
gone to hospital for an emergency
visited a GP / family doctor
had a home visit from a GP
seen a nurse at the health centre
%
Example of Outcome reporting6 month Before & After Navigator service user survey results
Sample of 70 in March 2008
Before After
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ASC performance improvements
Older people helped to live at home 62
Households receiving intensive homecare 22%
Carers who receive services 12%
Waiting time for social care services 90%
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Health service indicators
Reduce Emergency bed days -16%
Reduce admissions via A&E -10%
Reduce falls related ambulance attendances
-3%
Reduce falls related ambulance conveyances to A&E
9%
Reduce emergency fractured hip admissions
-2%
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Improving equity
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Improving equity
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Older people’s involvement
• Commissioning services• POPP Reference Group • Service Champions• Service user interviews • Facilitating focus groups – Anchor staying put
Charter Mark
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Tools to share
• End of POPP programme report
• Monitoring and evaluation toolkit
• Older people involvement toolkit
• Just released: National POPP evaluation, incl. 4 generic business cases for preventative interventions
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Learnings to sharere Partnership work
• Directly engage with older people (co-production)
• Use evidence base/good practice for design• Clearly define and resource projects• Use partners effectively - Health and VCS (and
beyond)• Good performance tools
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Learnings to sharere Partnership work cont.
• Agree your approach to joint investment/sustainability: Close alignment to commissioning plans –
cautious exposure to non-core business Proven reductions in emergency care usage
but not released spend from acute provision ie be realistic
Use an Investment/Disinvestment tool
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Does this approach scale-up to support further integration?
Yes (we think!)
Our next step – Integration Plan for Health, Social Care & Wellbeing
‘Big Ticket’ items – Intermediate Care/re-ablement, Dementia, LTC, etc
‘Add Value’ items – Quality of Life and personalisation
‘Efficiency’ items – commissioning resource and back office