bevearages industry
TRANSCRIPT
A
REPORT
ON
TOP FIVE BEAVERAGES INDUSTRIES PROFILE
AT
IIMT PROFESSIONAL COLLEGE, MEERUT
UNDER UNDER THE GUIDANCE THE GUIDANCE
OFOF
Miss. Swati Gupta
SUBMITTED BY;
PRAVEEN SHARMA
PGDM 2th
1
STUDENT’S DECLARATION
I hereby declare that the project entitled “TOP FIVE BEVEARAGES
INDUSTRIES IN INDIA” and the information presented in this report has been
made by me . This is correct to the best of my knowledge and the report presented has
not been published anywhere else. I bonafide record of work done by us during the
course of project work and that it has not previously formed the basis for the award to
us, for any degree/diploma associate ship, fellowship or other similar title, any other
institute/society.
2
ACKNOWLEDGEMENT
Its my pleasure to express my sincere gratitude to DR. P. K. Agarwal, Director
PGDM, IIMT PROFESSIONAL COLLEGE, who had wholeheartedly directed this
project.
I owe my deepest sense of gratitude to Mr.Kapil Garg, HOD, PGDM, IIMT
PROFESSIONAL COLLEGE, Ms. Swati Gupta, project head, for his valuable
suggestions, continuous encouragement, open discussion and his generosity in
allowing me the freedom to exercise thoughtfully and intelligently the program of
investigation and analysis so as to attain a successful culmination of the project.
And at the last but not the least, my heartfelt gratitude to my parents and family
members for their continuous inspiration.
3
INTRODUCTION
BEVEARAGES INDUSTRY – AN OVERVIEW
Soft drinks can trace their history back to the mineral water found in natural
springs. Bathing in natural springs has long been considered a healthy thing to do;
and mineral water was said to have curative powers. Scientists soon discovered that
gas carbonium or carbon dioxide was behind the bubbles in natural mineral water.
The first marketed soft drinks (non-carbonated) appeared in the 17th century. They
were made from water and lemon juice sweetened with honey. In 1676, the
Compagnie de Limonadiers of Paris were granted a monopoly for the sale of
lemonade soft drinks. Vendors would carry tanks of lemonade on their backs and
dispensed cups of the soft drink to thirsty Parisians. Joseph Priestley
In 1767, the first drinkable man-made glass of carbonated water was created by
Englishmen Doctor Joseph Priestley. Three years later, Swedish chemist Torbern
Bergman invented a generating apparatus that made carbonated water from chalk
by the use of sulfuric acid. Bergman's apparatus allowed imitation mineral water to
be produced in large amounts.
John Mathews
In 1810, the first United States patent was issued for the "means of mass
manufacture of imitation mineral waters" to Simons and Rundell of Charleston,
South Carolina. However, carbonated beverages did not achieve great popularity in
America until 1832, when John Mathews invented his apparatus for the making
carbonated water. John Mathews then mass-manufactured his apparatus for sale to
soda fountain owners.
4
Health Properties of Mineral Water
The drinking of either natural or artificial mineral water was considered a healthy
practice. The American pharmacists selling mineral waters began to add medicinal
and flavorful herbs to unflavored mineral water. They used birch bark, dandelion,
sarsaparilla, and fruit extracts. Some historians consider that the first flavored
carbonated soft drink was that made in 1807 by Doctor Philip Syng Physick of
Philadelphia. Early American pharmacies with soda fountains became a popular
part of culture. The customers soon wanted to take their "health" drinks home with
them and a soft drink bottling industry grew from consumer demand.
The Soft Drink Bottling Industry
Over 1,500 U.S. patents were filed for either a cork, cap, or lid for the carbonated
drink bottle tops during the early days of the bottling industry. Carbonated drink
bottles are under a lot of pressure from the gas. Inventors were trying to find the
best way to prevent the carbon dioxide or bubbles from escaping. In 1892, the
"Crown Cork Bottle Seal" was patented by William Painter, a Baltimore machine
shop operator. It was the first very successful method of keeping the bubbles in the
bottle.
Automatic Production of Glass Bottles
In 1899, the first patent was issued for a glass-blowing machine for the automatic
production of glass bottles. Earlier glass bottles had all been hand-blown. Four years
later, the new bottle-blowing machine was in operation. It was first operated by the
inventor, Michael Owens, an employee of Libby Glass Company. Within a few years,
glass bottle production increased from 1,500 bottles a day to 57,000 bottles a day.
5
Hom-Paks and Vending Machines
During the 1920s, the first "Hom-Paks" were invented. "Hom-Paks" are the familiar
six-pack beverage carrying cartons made from cardboard. Automatic vending
machines also began to appear in the 1920s. The soft drink had become an American
mainstay. In the past half-century, the food and beverage industry has blossomed from
a collection of mom-and-pop operations to a trillion-dollar powerhouse led by huge
international corporations. Familiar names like Coca-Cola, Starbucks and McDonald's
can be found in every corner of the globe. The overarching theme dominating the
food and beverage industry is exploding global demand and rapidly rising food prices.
The breakneck economic growth of countries such as China, India, Brazil and
Vietnam gives billions of people the ability indulge in ways previously enjoyed only
by those in developed nations. A massive influx of consumers onto the global food
market has resulted in a rapid and sustained increase in food prices, stoking global
inflation.
The related shift to ethanol and other bio-diesels in the face of rapidly rising energy
prices has only exacerbated the world's food inflation headache. Although some
members of the food and beverage industry (primarily farmers and agribusinesses)
benefit from higher prices, most corporations in the industry have seen their cost of
doing business increase, biting into profit margins. These higher costs are passed, in
part, onto consumers, who find their discretionary spending restricted when they must
spend a larger chunk of their paycheck at restaurants and grocery stores. So, just as oil
prices are a key economic indicator, so too are the prices of key agricultural
commodities such as corn, wheat, and soybeans. The first marketed soft drinks (non-
carbonated) in the Western world appeared in the 17th century. They were made from
water and lemon juice sweetened with honey. In 1676, the Compagnie des
Limonadiers of Paris was granted a monopoly for the sale of lemonade soft drinks.
Vendors carried tanks of lemonade on their backs and dispensed cups of the soft drink
to thirsty Parisians.
6
Carbonated drinks
Soft drinks displayed on supermarket shelves.
In late 18th century, scientists made important progress in replicating naturally
carbonated mineral waters. In 1767, Englishman Joseph Priestley first discovered a
method of infusing water with carbon dioxide to make carbonated water which has
3.4 mg in the drink [4] when he suspended a bowl of distilled water above a beer vat
at a local brewery in Leeds, England. His invention of carbonated water, (also known
as soda water), is the major and defining component of most soft drinks.
Priestley found water thus treated had a pleasant taste, and he offered it to friends as a
refreshing drink. In 1772, Priestley published a paper entitled Impregnating Water
with Fixed Air in which he describes dripping oil of vitriol (or sulfuric acid as it is
now called) onto chalk to produce carbon dioxide gas, and encouraging the gas to
dissolve into an agitated bowl of water.
Another Englishman, John Mervin Nooth, improved Priestley's design and sold his
apparatus for commercial use in pharmacies. Swedish chemist Torbern Bergman
invented a generating apparatus that made carbonated water from chalk by the use of
sulfuric acid. Bergman's apparatus allowed imitation mineral water to be produced in
large amounts. Swedish chemist Jöns Jacob Berzelius started to add flavors (spices,
juices and wine) to carbonated water in the late 18th century
Phosphate soda
A variant of soda in the United States called "phosphate soda" appeared in the late
1870s. It became one of the most popular soda fountain drinks from 1900 through the
1930s, with the lemon or orange phosphate being the most basic. The drink consists of
1 oz fruit syrup, 1/2 teaspoon of phosphoric acid, and enough carbonated water and
ice to fill a glass. This drink was commonly served in pharmacies.
7
Soda fountain pioneers
Main article: Soda fountain
Artificial mineral waters, usually called "soda water," and the soda fountain made the
biggest splash in the United States. Beginning in 1806, Yale chemistry professor
Benjamin Silliman sold soda waters in New Haven, Connecticut. He used a Nooth
apparatus to produce his waters. Businessmen in Philadelphia and New York City
also began selling soda water in the early 19th century. In the 1830s, John Matthews
of New York City and John Lippincott of Philadelphia began manufacturing soda
fountains. Both men were successful and built large factories for fabricating
fountains.
Soda fountains vs. bottled sodas
The drinking of either natural or artificial mineral water was considered a healthy
practice. The American pharmacists selling mineral waters began to add herbs and
chemicals to unflavored mineral water. They used birch bark (see birch beer),
dandelion, sarsaparilla, fruit extracts, and other substances. Flavorings were also
added to improve the taste. Pharmacies with soda fountains became a popular part of
American culture. Many Americans frequented the soda fountain on a daily basis.
Due to problems in the U.S. glass industry, bottled drinks were a small portion of the
market in the 19th century. (They were certainly known in England, though. In The
Tenant of Wildfell Hall, published in 1848, the caddish Huntingdon, recovering from
months of debauchery, wakes at noon and gulps a bottle of soda-water.[8]) In
America, most soft drinks were dispensed and consumed at a soda fountain, usually in
a drugstore or ice cream parlor. In the early 20th century, sales of bottled soda
increased exponentially. In the second half of the 20th century, canned soft drinks
became an important share of the market.
Soft drink bottling industry
Over 1,500 U.S. patents were filed for either a cork, cap, or lid for the carbonated
drink bottle tops during the early days of the bottling industry. Carbonated drink
bottles are under great pressure from the gas. Inventors were trying to find the best
8
way to prevent the carbon dioxide or bubbles from escaping. In 1892, the "Crown
Cork Bottle Seal" was patented by William Painter, a Baltimore, Maryland machine
shop operator. It was the first very successful method of keeping the bubbles in the
bottle.
Automatic production of glass bottles
In 1899, the first patent was issued for a glass-blowing machine for the automatic
production of glass bottles. Earlier glass bottles had all been hand-blown. Four years
later, the new bottle-blowing machine was in operation. It was first operated by the
inventor, Michael Owens, an employee of Libby Glass Company. Within a few years,
glass bottle production increased from 1,400 bottles a day to about 58,000 bottles a
day Production Soft drink production Soft drinks are made by mixing dry ingredients
and/or fresh ingredients (e.g. lemons, oranges, etc.) with water. Production of soft
drinks can be done at factories, or at home. Soft drinks can be made at home by
mixing either a syrup or dry ingredients with carbonated water. Carbonated water is
made using a home carbonation system or by dropping dry ice into water. Syrups are
commercially sold by companies such as Soda-Club.
Ingredient quality
Of most importance is that the ingredient meets the agreed specification on all major
parameters. This is not only the functional parameter, i.e. the level of the major
constituent, but the level of impurities, the microbiological status and physical
parameters such as color, particle size, etc
Soft drinks by definition are carbonated drinks that are non-alcoholic. Carbonated soft
drinks are also refereed to as soda, soda pop, pop, or tonic.
1798 The term "soda water" first coined.
1810 First U.S. patent issued for the manufacture of imitation mineral waters.
1819 The "soda fountain" patented by Samuel Fahnestock.
1835 The first bottled soda water in the U.S.
9
1850 A manual hand & foot operated filling & corking device, first used for bottling
soda water.
1851 Ginger ale created in Ireland.
1861 The term "pop" first coined.
1874 The first ice-cream soda sold.
1876 Root beer mass produced for public sale.
1881 The first cola-flavored beverage introduced.
1885 Charles Aderton invented "Dr Pepper" in Waco, Texas.
1886 Dr. John S. Pemberton invented "Coca-Cola" in Atlanta, Georgia.
1892 William Painter invented the crown bottle cap.
1898 "Pepsi-Cola" is invented by Caleb Bradham.
1899 The first patent issued for a glass blowing machine, used to produce glass
bottles.
1913 Gas motored trucks replaced horse drawn carriages as delivery vehicles.
1919 The American Bottlers of Carbonated Beverages formed.
1920 The U.S. Census reported that more than 5,000 bottlers now exist.
Early 1920's The first automatic vending machines dispensed sodas into cups.
1923 Six-pack soft drink cartons called "Hom-Paks" created.
1929 The Howdy Company debuted its new drink "Bib-Label Lithiated Lemon-Lime
Sodas" later called "7 Up". Invented by Charles Leiper Grigg.
1934 Applied color labels first used on soft drink bottles, the coloring was baked on
the face of the bottle.
10
1952 The first diet soft drink sold called the "No-Cal Beverage" a gingerale sold by
Kirsch.
1957 The first aluminum cans used.
1959 The first diet cola sold.
1962 The pull-ring tab first marketed by the Pittsburgh Brewing Company of
Pittsburgh, PA. The pull-ring tab was invented by Alcoa.
1963 The Schlitz Brewing company introduced the "Pop Top" beer can to the nation
in March, invented by Ermal Fraze of Kettering, Ohio.
1965 Soft drinks in cans dispensed from vending machines.
1965 The resealable top invented.
1966 The American Bottlers of Carbonated Beverages renamed The National Soft
Drink Association.
1970 Plastic bottles are used for soft drinks.
1973 The PET (Polyethylene Terephthalate) bottle created.
1974 The stay-on tab invented. Introduced by the Falls City Brewing Company of
Louisville, KY.
1979 Mello Yello soft drink is introduced by the Coca Cola company as competition
against Mountain Dew.
1981 The "talking" vending machine invented.
TOP FIVE BEVEARAGES COMPANY NAME
11
1. DECLARATION II
2. ACKNOWLEDGEMENT III
3. INTRODUCTION IV-XI
4. TOP 5 BEVEARAGES COMPANY NAME XII
CHAPTER-1- COCA-COLA 15-53
ð COMPANY PROFILE
ð HISTORY
ð KEY EXECUTIVE
ð PRODUCT MIX
ð COMPETITORS
ð STP STRATEGIES
ð SWOT ANALYSIS
ð FINANCIAL ANALYSIS
CHAPTER-2- PEPSICO INC 54-99
ð COMPANY PROFILE
ð HISTORY
ð KEY EXECUTIVE
ð PRODUCT MIX
ð COMPETITORS
ð STP STRATEGIES
ð SWOT ANALYSIS
ð FINANCIAL ANALYSIS
CHAPTER-3- NESTLE 100-125
13
ð COMPANY PROFILE
ð HISTORY
ð KEY EXECUTIVE
ð PRODUCT MIX
ð COMPETITORS
ð STP STRATEGIES
ð SWOT ANALYSIS
ð BCG MATRIX
CHAPTER-4- CADBURY SCHWEPPES 126-146
ð COMPANY PROFILE
ð HISTORY
ð KEY EXECUTIVE
ð PRODUCT MIX
ð COMPETITORS
ð BCG MATRIX
ð SWOT ANALYSIS & PORTER’S FIVE FORCES MODEL & 3 C’S FOR AMUL
ð FINANCIAL ANALYSIS
CHAPTER-5- NATIONAL BEVEARAGES 147-167
ð COMPANY PROFILE
ð HISTORY
ð KEY EXECUTIVE
ð PRODUCT MIX
ð COMPETITORS
ð SWOT ANALYSIS
ð FINANCIAL ANALYSIS
5. CONCLUSION 168
6. BIBLIOGRAPHY 169
14
COMPANY PROFILE
MISSION:
Our Roadmap starts with our mission, which is enduring. It declares our purpose as a
company and serves as the standard against which we weigh our actions and
decisions.
To refresh the world...
To inspire moments of optimism and happiness...
To create value and make a difference.
VISION:
Our vision serves as the framework for our Roadmap and guides every aspect of our
business by describing what we need to accomplish in order to continue achieving
sustainable, quality growth.
People: Be a great place to work where people are inspired to be the best they
can be.
Portfolio: Bring to the world a portfolio of quality beverage brands that
anticipate and satisfy people's desires and needs.
Partners: Nurture a winning network of customers and suppliers, together we
create mutual, enduring value.
Planet: Be a responsible citizen that makes a difference by helping build and
support sustainable communities.
Profit: Maximize long-term return to shareowners while being mindful of our
16
overall responsibilities.
Productivity: Be a highly effective, lean and fast-moving organization.
WINNING CULTURE:
Our Winning Culture defines the attitudes and behaviours that will be required of us
to make our 2020 Vision a reality.
LIVE OUR VALUES:
Our values serve as a compass for our actions and describe how we behave in the
world.
Leadership: The courage to shape a better future.
Collaboration: Leverage collective genius.
Integrity: Be real.
Accountability: If it is to be, it's up to me.
Passion: Committed in heart and mind.
Diversity: As inclusive as our brands.
Quality: What we do, we do well.
FOCUS ON THE MARKET:
Focus on needs of our consumers, customers and franchise partners.
Get out into the market and listen, observe and learn.
Possess a world view.
Focus on execution in the marketplace every day.
Be insatiably curious.
WORK SMART:
Act with urgency.
Remain responsive to change.
Have the courage to change course when needed.
Remain constructively discontent.
Work efficiently.
17
ACT LIKE OWNERS:
Be accountable for our actions and inactions.
Steward system assets and focus on building value.
Reward our people for taking risks and finding better ways to solve problems.
Learn from our outcomes -- what worked and what didn’t.
18
HISTORY OF COCA-COLA
The prototype Coca-Cola recipe was formulated at the Eagle Drug and Chemical
Company, a drugstore in Columbus, Georgia by John Pemberton, originally as a coca
wine called Pemberton's French Wine Coca. He may have been inspired by the
formidable success of Vin Mariani, a European cocawine.
In 1886, when Atlanta and Fulton County passed prohibition legislation, Pemberton
responded by developing Coca-Cola, essentially a non-alcoholic version of French
Wine Coca. The first sales were at Jacob's Pharmacy in Atlanta, Georgia, on May 8,
1886. It was initially sold as a patent medicine for five cents a glass at soda fountains,
which were popular in the United States at the time due to the belief that carbonated
water was good for the health.[9] Pemberton claimed Coca-Cola cured many diseases,
including morphine addiction, dyspepsia, neurasthenia, headache, and impotence.
Pemberton ran the first advertisement for the beverage on May 29 of the same year in
the Atlanta Journal.
By 1888, three versions of Coca-Cola — sold by three separate businesses — were on
the market. Asa Griggs Candler acquired a stake in Pemberton's company in 1887 and
incorporated it as the Coca Cola Company in 1888. The same year, while suffering
from an ongoing addiction to morphine, Pemberton sold the rights a second time to
four more businessmen: J.C. Mayfield, A.O. Murphey, C.O. Mullahy and E.H.
Bloodworth. Meanwhile, Pemberton's alcoholic son Charley Pemberton began selling
his own version of the product.
John Pemberton declared that the name "Coca-Cola" belonged to Charley, but the
other two manufacturers could continue to use the formula. So, in the summer of
1888, Candler sold his beverage under the names Yum Yum and Koke. After both
failed to catch on, Candler set out to establish a legal claim to Coca-Cola in late 1888,
in order to force his two competitors out of the business. Candler purchased exclusive
rights to the formula from John Pemberton, Margaret Dozier and Woolfolk Walker.
However, in 1914, Dozier came forward to claim her signature on the bill of sale had
19
been forged, and subsequent analysis has indicated John Pemberton's signature was
most likely a forgery as well.
In 1892 Candler incorporated a second company, The Coca-Cola Company (the
current corporation), and in 1910 Candler had the earliest records of the company
burned, further obscuring its legal origins. By the time of its 50th anniversary, the
drink had reached the status of a national icon in the USA. In 1935, it was certified
kosher by Rabbi Tobias Geffen, after the company made minor changes in the
sourcing of some ingredients.
Coca-Cola was sold in bottles for the first time on March 12, 1894. The first outdoor
wall advertisement was painted in the same year as well in Cartersville, Georgia. Cans
of Coke first appeared in 1955. The first bottling of Coca-Cola occurred in Vicksburg,
Mississippi, at the Biedenharn Candy Company in 1891. Its proprietor was Joseph A.
Biedenharn. The original bottles were Biedenharn bottles, very different from the
much later hobble-skirt design that is now so familiar. Asa Candler was tentative
about bottling the drink, but two entrepreneurs from Chattanooga, Tennessee,
Benjamin F. Thomas and Joseph B. Whitehead, proposed the idea and were so
persuasive that Candler signed a contract giving them control of the procedure for
only one dollar. Candler never collected his dollar, but in 1899 Chattanooga became
the site of the first Coca-Cola bottling company. The loosely termed contract proved
to be problematic for the company for decades to come. Legal matters were not
helped by the decision of the bottlers to subcontract to other companies, effectively
becoming parent bottlers. Coke concentrate, or Coke syrup, was and is sold separately
at pharmacies in small quantities, as an over-the-counter remedy for nausea or mildly
upset stomach.
On April 23, 1985, Coca-Cola, amid much publicity, attempted to change the formula
of the drink with "New Coke". Follow-up taste tests revealed that most consumers
preferred the taste of New Coke to both Coke and Pepsi, but Coca-Cola management
was unprepared for the public's nostalgia for the old drink, leading to a backlash. The
company gave in to protests and returned to a variation of the old formula, under the
name Coca-Cola Classic on July 10, 1985.
20
On February 7, 2005, the Coca-Cola Company announced that in the second quarter
of 2005 they planned to launch a Diet Coke product sweetened with the artificial
sweetener sucralose, the same sweetener currently used in Pepsi One. On March 21,
2005, it announced another diet product, Coca-Cola Zero, sweetened partly with a
blend of aspartame and acesulfame potassium. In 2007, Coca-Cola began to sell a
new "healthy soda": Diet Coke with vitamins B6, B12, magnesium, niacin, and zinc,
marketed as "Diet Coke Plus”. On July 5, 2005, it was revealed that Coca-Cola would
resume operations in Iraq for the first time since the Arab League boycotted the
company in 1968.
In April 2007, in Canada, the name "Coca-Cola Classic" was changed back to "Coca-
Cola." The word "Classic" was truncated because "New Coke" was no longer in
production, eliminating the need to differentiate between the two. The formula
remained unchanged.
In January 2009, Coca-Cola stopped printing the word "Classic" on the labels of 16-
ounce bottles sold in parts of the southeastern United States. The change is part of a
larger strategy to rejuvenate the product's image. In November 2009, due to a dispute
over wholesale prices of Coca-Cola products, Costco stopped restocking its shelves
with Coke and Diet Coke.
GLOBAL MARKET SHARE OF COCA-COLA
Sales and
Income
Data in
Millions
2004 2005 2006 2007 2008
Net Sales $21,742 $23,104 $24,088 $28,857 $31,944
Net Income
(Profits)
$4,847 $4,872 $5,080 $5,981 $5,807
Units sold
in Billions
19.8 20.6 21.4 22.7 23.7
21
In 2009, the company generated revenues of $31 billion with $6.8 billion net income.
An increased consumer preference for healthier drinks has resulted in slowing growth
rates for sales of carbonated soft drinks (abbreviated as CSD), which constitutes 78%
of KO’s sales. KO’s profits are also vulnerable to the volatile costs for the raw
materials used to make drinks - such as the corn syrup used as a sweetener, the
aluminium used in cans, and the plastic used in bottles. Furthermore, slowing
consumer spending in Coke's large North American market compounds the challenge
of increasing costs and a weak economic
environment. Finally, Coca-Cola earns approximately 75% of revenue from
international sales, exposing it to currency fluctuations, which are particularly adverse
with a stronger U.S. Dollar (USD).
Despite these challenges, Coca-Cola has remained profitable. Though the non-CSD
market is growing quickly, the traditional CSD market is still large in terms of both
revenues and volume and highly lucrative. The size and variety of KO’s offerings in
the CSD category, coupled with the unparalleled brand equity of the Coca-Cola
trademark, has allowed KO to maintain its share of this important market. KO has
also responded to consumers’ changing tastes with new, non-CSD product launches
and acquisitions such as that of Glaceau in 2007. Strong international growth has also
more than offset a weak domestic market.
On February 25, Coca-Cola Company announced its plan to buy Coca-Cola
Enterprises (CCE) for $12.3 million.[7] Since spinning of Coca-Cola Enterprises
(CCE) 24 years ago, the soft drink market has changed dramatically with consumers
buying fewer soft drinks and more non-carbonated beverages, such as Powerade and
Dasani water. Under the new deal, Coca-Cola Company will take control of the
bottler's North America operations, giving the company control over 90% of the total
North America volume. In return, Coca-Cola Enterprises will take over Coke's
bottling operations in Norway and Sweden, becoming a European-focused producer
and distributor.
In March 2010, Coca-Cola Company entered into discussions to buy the Russian juice
company, OAO Nidan Juices. The company is 75% owned by a private equity firm in
London and 25% by its Russian founders and controls 14.5% of the Russian juice
22
market. If successful, the purchase would add to Coca-Cola's 20.5% market share,
passing Pepsi's 30% market share. The Russian juice market is estimated to be $3.2
billion dollars, and estimates of Nidan's purchase price are between $560-$620
million.
In April 2010, Coca-Cola Company purchased a majority share of Innocent, the
British fruit smoothie maker. Last year the company bought an 18% share of the
company for more than $45 million, and recent purchases of additional shares
increased Coke's stake to 58%.
In June 2010, Coca-Cola Company agreed to pay Dr Pepper Snapple Group (DPS)
$715 million for the continued right to sell their products following the company's
acquisition of Coca-Cola Enterprises (CCE). The deal covers the next 20 years with
an option to renew for an additional 20 years.
Type Soft Drink (Cola)
Manufacturer The Coca- Cola Company
Founder(s) John S. Pemberton
Country of Origin United States
Introduced 1886
Area served Over 200 countries
Color Caramel E-150d
Flavors Cola, Cola Green Tea, Cola Lemon, Cola
Lemon Lime, Cola Lime, Cola Orange
and Cola Raspberry.
Related Products Pepsi, Irn Bru, RC Cola, Cola Turka,
Zam Zam Cola, Mecca Cola, Virgin
Cola, Parsi Cola, Qibla Cola, Evoca Cola,
Corsica Cola, Breizh Cola, Afri Cola
Employees 92,400
Servings per Day 1.6 Billion
23
ORGANIZATIONAL HIERARCHY OF COCA COLA
24
Managing Director
Chief Operating Officer (Sales)
Director Operations Director OperationsQuality
Control
Manager
Assisstant ManagerExe
cutive Manager
Senior Officer
Sales
and Marketing
Manager
Regional
Sales ManagerSales Manager
Marketing
Development
Officer
Sales
and Marketing
OfficerDriver
HR Manager
Distribution
and Logistics Manager
Accounts Manager
Production
Manager
Coke executives
Coke executives have historically been awarded incredibly high levels of
compensation through salaries, bonuses and stock options. For example, former CEO
Douglas Daft and former COO Steven Heyer made $11,026,237 and $9,762,588
respectively in 2003 when bonuses and stock options are included.
Name Title
Muhtar Kent
Chairman, Chief Executive Officer,
President, Chairman of Executive
Committee and Chairman of North
America Business Integration Team
Steering Committee
Gary P. Fayard
Chief Financial Officer, Executive Vice
President and Member of North America
Business Integration Team Steering
Committee
John F. Brock III
Chairman of Coca-Cola Enterprises and
Chief Executive Officer of Coca-Cola
Enterprises
Martin JansenChief Executive Officer of Coca-Cola
China Industries Limited
Vineet Kapila Chief Executive Officer of Retail Division
25
BOARD MEMBERS - COCA-COLA
Name Primary Company
Muhtar Kent The Coca-Cola Company
Ingrid Saunders
JonesThe Coca-Cola Company
Masahiko Uotani The Coca-Cola Company
K. W. Chan The Coca-Cola Company
Zahi W. Khouri Paltel Corporation
EXECUTIVE COMMITTEES* - COCA-COLA
Committee Name Chairperson
Audit Committee Peter V. Ueberroth
Compensation Committee Maria Elena Lagomasino
Corporate Governance
CommitteeJames D. Robinson III
Executive Committee Muhtar Kent
Finance Committee James B. Williams
Management/Organization
Development CommitteeDonald R. Keough
26
PRODUCTMIX
BRANDS OF
COCA COLA
Coca-Cola Zero® has been one of the most successful product launch
hes in Coca Cola’s history. In 2007, Coca Cola’s sold nearly 450 million
cases globally. Put into perspective, that's roughly the same size as Coca
Cola’s total business in the Philippines, one of our top 15 markets. As of September
2008, Coca-Cola Zero is available in more than 100 countries.
ENERGY DRI NKS
27
For those with a high-intensity approach to life, Coca Cola’s brands of Energy Drinks
contain ingredients such as ginseng extract, guarana extract, caffeine and B vitamins.
JUICES/JUICE DRINKS
We bring innovation to the goodness of juice
in Coca Cola’s more than 20 juice and juice
drink brands, offering both adults and children
nutritious, refreshing and flavorful beverages.
SOFT DRINKS
Coca Cola’s dozens of soft drink brands provide flavor and refreshment in a variety of
choices. From the original Coca-Cola to most
recent introductions, soft drinks from The
Coca-Cola Company are both icons and
innovators in the beverage industry.
SPORTS DRINKS
28
Carbohydrates, fluids, and electrolytes team together in Coca Cola’s Sports Drinks,
providing rapid hydration and terrific taste for fitness-seekers at any level
TEA AND COFFEE
Bottled and canned teas and coffees provide
consumers' favorite drinks in convenient
take-anywhere packaging, satisfying both
traditional tea drinkers and today's growing
coffee culture.
WATER
Smooth and essential, our Waters and Water
Beverages offer hydration in its purest form.
OTHER DRINKS
So much more than soft drinks. Coca Cola’s brands also include milk products, soup,
and more so you can choose a Coca Cola
Company product anytime, anywhere for
nutrition, refreshment or other needs.
29
COMPETITORS OF COCA COLA
The competitors to the products of the company mainly lie in the non-alcoholic
beverage industry consisting of juices and soft drinks.
The key competitors in the industry are as follows:
PepsiCo
Nestle
Cadbury Schweppes
PEPSI
Caleb Brandhum, a North Caroline Pharmacist, structure Pepsi Cola In2 the 1890’s as
cure of dyspepsia (indigestion). In 1902, Bradhum applied for a trade mark, issued
ninety seven share of stock and began selling Pepsi syrup in earnest. In his first year
of business he spends $1900 on advertising a huge sum that he sold only
8000 gallons of syrup. In 1905 Bradhum built Pepsi’s bottling plant. By
1907 he was selling 10,000 gallons a year, two years later; he hired a New
York advertising agency. After passing through many troubles for some
period now Pepsi is a market leader in international arence and is available
in 187 Nations throughout the world.
30
COCA COLA V/S PEPSI PRODUCTS
Both the companies Coca Cola and Pepsi have a number of products. Many of these
products are innovations but there are also many products which are brought out just
as a competitive product for other companies. Some of these products that are brought
in the market by both the companies to compete against each other are as follows:
COCA COLA PEPSI
The main dark cola drink of the company
which started the rivalry between these
Companies.
Pepsi version of dark cola which is the
major primary competitor to Coke.
Full Throttle is an energy drink produced
by the Coca Cola Company. It deputed in
late 2004 in North America.
AMP is and energy drink produced and
distributed by Pepsi CO. under the
Mountain Dew soft drink brand.
31
Vault is a carbonated beverage that was
released by the Coca Cola Company in
June 2005.
Mountain Dew MDX is an energy drink
manufactured distributed by PepsiCo.
Under Mountain Dew brand in 2005.
PowerAde is a sports drink by Coca Cola
Company and currently number two in the
sports drink market worldwide.
Gatorade is a non carbonated sports
drink marketed by Quaker Oats
Company, a division of Pepsi Co.
originally made for athletes but now
often consumed as a snack beverage.
Sprite is a clear, lemon lime flavored, non 7 up is a brand of a lemon-lime flavored
32
caffeinated soft drink, produced by Coca
Cola Company.It was introduced in the
U.S in 1961.
soft drink.
Minute Maid is a product line of
beverages usually associated with orange
juice, but now extends to soft drinks of
many kinds. The Minute Maid company is
now owned by Coca Cola and is world’
largest marketers of fruit juices and
drinks.
Tropicana products are an American
company based in Bradenton, Florida,
USA, which is one of the world’s largest
producers and marketers of orange juice.
It has been owned by Pepsi Co. Inc.
since 1998
Nestea is brand of iced tea manufactured
and distributed by the Nestle company’s
beverage department in the U.S. and by
Coca Cola in several European countries,
Brazil and Venezuela.
Lipton Original iced tea is a ready to
drink iced tea brand sold by Lipton
through a worldwide partnership with
Pepsi.
33
Barq’s is a brand of root beer notable for
being the only major North American root
bear to contain caffeine. It has been
bottled start of 20th century and is
currently sold by Coca Cola Company.
Mug root beer is a brand name of root
beer made by the Pepsi Company.
Diet Coke or Diet Coca Cola is a sugar-
free soft drink produced and distributed by
Coca Cola Company, was introduced in
U.S. in 1982
Diet Pepsi is a low calorie carbonated
cola. It was introduced in 1964 as a
variant of Pepsi Cola with no sugar.
34
Kinley is a brand of still or carbonated
water owned by The Coca Cola Company.
Aquafina is non carbonated bottled water
produced by PepsiCo.
Aquarius is a mineral sports drink
manufactured by Coca Cola Company. It
was first introduced in 1983.
All Sport was a sports drink. It is
produced by Pepsi Co.
Fanta is a soft drink brand owned by The
Coca Cola Company. It is produced and
distributed by Coca Cola Company’s
bottlers.
Mirinda is a brand of soft drink. Mirinda
is owned by Pepsi Co.
35
Sprite Ice was the first flavor extension for
Coca Cola Company’s Sprite brand soft
drink.
Pepsi Blue is a soft drink made by Pepsi
Co. and launched in mid 2002.
Coca Cola Blak is a coffee flavored soft
drink introduced by Coca Cola in 2006.
Pepsi Cappuccino is a cappuccino
flavored carbonated soft drink produced
by Pepsi Co.
Maaza is a Coca Cola fruit drink brand
marketed in India and Bangladesh.
Slice is a line of fruit flavored soft drink
manufactured by PepsiCo and
introduced in 1984.
Limca is a lemon and lime flavored carbonated soft drink made in India by Coca Cola.
Teem; a lemon lime flavored soft drink produced by the Pepsi Cola Company.
36
NESTLE
Nestle does not give that tough a competition to Coca-Cola as it mainly deals with
milk products, Baby foods and Chocolates. But the iced tea that is Nestea which has
been introduced into the market by Nestle provides a
considerable amount of competition to the products of the
Company. Iced tea is one of the closest substitutes to the
Colas as it is a thirst quencher and it is healthier when
compared to fizz drinks. The flavoured milk products also
have become substitutes to the products of the company due
to growing health awareness among people.
CADBURY SCHWEPPES
Cadbury Schweppes are joined force of Cadbury found in 1824 of U.K.
and Schweppes of Ireland founded in 1783. Cadbury Schweppes is unified
bussing which manages the relations his with over 240 franchised bottling operation
on Zambia and Zimbabwe. Cadbury Schweppes has fottlery ands partnership
operations in 14 countries around the world.
37
OTHER COMPETITORS
Mecca Cola
Amrat Cola
RC Cola
Shandy Cola
Qibla Cola
Future Cola
Unilever
Kraft Foods, Inc.
38
MARKET SEGMENTATION
Dividing a market into distinct groups with distinct needs, characteristics, or behavior
who might require separate products or marketing mixes.
In evaluating different market segments, a firm must look at three factors:
Segment size
Segment growth
Segment structural attractiveness and company objectives and resources.
There is no single way to segment a market. The market has to try different
segmentation variables, alone and in combination, to find the best way to view the
market structure.
TARGET MARKETING :
This is the process of evaluating each market segment’s attractiveness and selecting
one or more segments to enter.
After evaluating different segments, the company must now decide which and how
many segments it will target, because buyers have unique needs and wants, a seller
could potentially view each buyer as a separate target market. Ideally, then, a seller
might design a separate marketing program for each buyer. There are three types of
market segments.
Undifferentiated marketing. (Mass Marketing)
Differentiated marketing. (Segmented Marketing)
Concentrated marketing. (Segmented Marketing, small segment)
39
SEGMENTATION STRATEGY COCA COLA
Coca cola serves its products using mass marketing technique, which obviously falls
in undifferentiated marketing, and undifferentiated marketing means no segmentation,
but there are minor factors on which we can say that the coke segments its products
and then targets the customers somehow. These factors are as follows.
GEOGRAPHIC SEGMENTATION
INTERNATIONALLY
Coke segments its products country wise and region wise, here the most important
thing is the taste and the quality, it varies according to the taste and the income level
of the people in that country, and i.e. Third world counties are given low quality taste.
Coca Cola Company tries to satisfy the needs of a whole line of different people.
They have drinks that target different, age groups, ethnic groups, sexes, lifestyles, etc.
There are some of the different brands:
Oasis
This is a juice made for the younger working adults, 20-30. It is available in berry,
lemon and orange tangerine. This drink is most popular in Britain and Ireland.
Minute Maid
Minute Maid targets kids and adults, ages 1-10 and 40+. This drink is conveniently
packaged to take with you on the go anywhere. The health check is part of the reason
for the wide target market, parents want their kids to be healthy and so knowing that
this product is accepted by such a well known respected company pleases the parents
and gives them a sense of relief.
Coca Cola
40
The Coca Cola drink is by far there most successful drink. It is very popular among
many different nations. It is a soft drink. Because of the huge demand for the coca
cola drink, and the trend towards healthier lifestyles coca and begun to produce spin-
offs of the coca cola product. They have made drinks such as coca cola zero, coca
cola diet, coca cola C2, coca cola with lime etc. By having all these different drinks
with the same basic taste they are able to target a much bigger market. Due to the
large success of the drinks coca cola is in demand worldwide. As such the Coca Cola
brand is sold in most countries in the world.
Coca Coal Zero
This drink is specifically targeted at teens that don’t want the calories that come with
coke but want to same great taste. This Product is sweetened with aspartame.
Coca Cola Diet
The diet drinks are targeted at adults of ages 30-50, who are health conscious but still
love the great taste of coke. This drink is sugar less.
Coca Cola with lime
The drink is sold in both regular and diet. It is for a wide range a coke lovers who are
looking for an extra little punch.
Sprite
This is a soft drink that has many different target markets. This product has a
different taste then coke all together and is not as popular but it is still a very popular
drink. Like coke it also has a whole other line of drinks associated with it, such as
diet sprite, sprite zero, sprite with a hint of lime. This drink is also sold in many
places worldwide.
Powerade
Powerade is a sports drink. It is designed with a great taste and is also thirst
quenching. It is made for athletes of all ages, sexes and sports, but they would target
this drink at teens and young adults, age’s 13- 27. This drink is sold in many places
but mostly over North America.
Aquarius
41
Aquarius is a sports drink, enjoyed by people who have healthy lifestyles. It is made
for athletes of all ages, sexes and sports, but they would target this drink at teens and
young adults, age’s 13- 27. This produce is very well known in Europe. Particularly
in France, Norway, Spain. But it is still known all over. It became even more
successful when it became the official drink of the Olympic games in Barcelona in
1992.
Full Throttle
This is an energy drink. It is designed for athletes both male and female but
particularly males, of ages 14-25. As we can see by looking at a select few of coca
colas drinks they have a wide variety of drinks to satisfy everyone’s needs.
CLIMATIC
Weather is the third major factor in effecting the Coke’s selling. In coke marketing,
main idea is to serve it cold, so we can say that, they focus more on hot areas of the
world, i.e. middle east etc and there sale increase in summer. This is underdeveloped
market so the coke’s consumption in summers is 60% and in winters is 40%.. It is a
source of refreshment when a person is thirsty due to the hot weather.
LOCALLY
In Pakistan the coke segments more in urban and suburban areas as compare to rural.
35 % population resides in urban areas and 65% population lives in rural areas in
Pakistan. Coca Cola is focusing on urban areas as people there are more inclined
towards such beverage while people in rural areas are more inclined drinking lassi and
desi drinks.
42
DEMOGRAPHIC SEGMENTATION
AGE
Internationally coke has segments the small children introducing tastes like vanilla,
lime and cherry, they focus children from 4-12. Coke specifically target more young
people than older.
Pakistan is considered to be a young country i.e. average age of Pakistani population
is less than 38 years. Thus targeting young generation can be a beneficial marketing
strategy for soft drink companies. In fact this is the case, all the major brands like
Coca Cola, Pepsi mainly target younger generation in Pakistan.
GENDER
Coca Cola targets both genders with its wide variety of drinks. This market is
relatively large and is open to both genders, thereby allowing greater product
diversification.
FAMILY TYPE
Coca Cola introduces its economy pack, and that’s how they focus family and groups.
INCOME
Coca Cola segments different income levels by packaging. Like for small income
people it has small returnable glass bottle, for middle people it has non returnable
bottle and for higher income people it has coke tin.
43
PSYCHOGRAPHICS SEGMENTATION
All psychographics variables the social class, lifestyle, occupation, level of education
and personality, Coca Cola segments everyone, but again it is their packaging which
is different for different consumers.
SOCIAL CLASS
Coca Cola is a well known brand. People who are brand conscious will not drink
beverages of less known brands and quality such as Amrat cola. They will try to show
their status by drinking Coca Cola which is known to all as a quality drink.
LEVEL OF EDUCATION
A company has to make promotional strategies keeping in view the customer level. If
the percentage of education is high in a country then through advertisements people
can be made well aware of their product and can convey their message easily.
Promotion and education has a direct relationship.
44
BEHAVIORAL SEGMENTATION
It is how people perceive a specific product, in short psychological analysis of a
product. Coca Cola all over the world is recognized as a quality drink and therefore
people drink it without any hesitation whenever they are thirsty or otherwise. So
marketers of Coca Cola have made it a drink for all people and for diabetic people
they introduced diet Coke.
OCCASIONS
A very special occasion for the people of Pakistan Ramzan, people emphasis on
enjoying Coca-Cola at “Iftar” and then on Eid with friends & family with super price
off promotion.
BENEFITS SOUGHT
Sometimes, for the promotion strategy of coke, Coca Cola Company introduce prizes
in the top cover. So they segment people by benefit sought, i.e. by giving them prizes.
45
SWOT ANALYSIS
SWOT Analysis is a strategic planning tool used to evaluate the Strengths,
Weaknesses, Opportunities, and Threats inside a company, project, or a business
venture. It involves identifying the internal and external factors that are favorable/
unfavorable for business to succeed.
INDUSTRIAL SWOT ANALYSIS
STRENGTHS
The soft drinks market in Pakistan enjoyed dynamic growth over the review period in
both volume and current value terms. Carbonates dominate the market in both the on-
trade and off-trade with the lion’s share of sales. Carbonates have become part of the
culture in Pakistan and multinational companies have maintained their standards over
the years to provide consumers with high quality carbonated drinks. Off-trade sales of
carbonates are higher than those of the on-trade but both achieved strong growth over
the review period.
WEAKNESSES
Liquid concentrates and power concentrates are both seasonal categories in the market
and their sales peak in the summer in Pakistan. Both Rooh Afza and Jam-e-Shirin are
traditional sandalwood drinks in Pakistan which are highly regarded by consumers.
These drinks can be found in every home in Pakistan, especially in rural areas
throughout the summer and are the mainstay of liquid concentrates.
46
OPPORTUNITIES
The Government of Pakistan has reduced excise taxes to encourage soft drinks
manufacturers and importers. The Government also reduced other applicable taxes to
promise more profit not only for soft drink manufacturers already in the market but
also to attract potential soft drinks manufacturers to invest in Pakistan. Tax reductions
proved extremely beneficial to the soft drinks market in Pakistan and certainly
encouraged and attracted multinational companies to invest in the country’s soft
drinks industry. The government also decided to tax the beverage industry on capacity
of production rather than on actual production and that brave move encouraged soft
drinks manufacturers to maximize production and reduce prices.
THREATS
Increasing health and hygiene awareness among Pakistanis has greatly increased sales
of fruit/vegetable juice products. Both the government and the media have started
health awareness campaigns to make Pakistanis realize that consumption of
fruit/vegetable juice is as essential as eating food. Fruit/vegetable juices are doing
very well in both urban and rural areas. On the other hand, health and hygiene
awareness has also led to increased sales of bottled water in Pakistan. Previously
bottled water was targeted on at major cities where consumers are more health-
conscious and aware of the difference between bottled water and tap water.
Nowadays, health conscious rural inhabitants also drink bottled water due to health
concerns.
47
SWOT ANALYSIS OF COCA COLA
Strengths Weaknesses
Internal -Popularity
-well known
-branding obvious and easily
recognized
-A lot of finance
-customer loyalty
-International Trade
-Word of mouth
-lack of popularity of many Coca
Cola’s brands
-Most unknown and rarely seen
-result of low profile or non-existent
advertising
-health issues
Threats Opportunities
Externa
l
-changing health-consciousness
attitude
-legal issues
-Health ministers
-competition (Pepsi)
-many successful brands to pursue
-advertise its less popular products
-buy out competition.
-More Brand recognition
48
STRENGTHS
Coca Cola is an extremely recognizable company. Popularity is one of its superior
strengths that are virtually incomparable. Coca Cola is known very well
worldwide. It's branding is obvious and easily recognized. Things like, logos and
promos shown on t-shirts, hats, and collectible memorabilia. Without a doubt, no
beverage company compares to Coca Cola's social popularity status. Some people buy
coke, not only because of its taste, but because it is widely accepted and they feel like
they are part of something so big and unifying. At the other end of the spectrum,
certain individuals choose not to drink coke, based solely on rebelling from the world's
idea that coke is something of such great power. Overwhelming is the best word to
describe Coca Cola's popularity. It is scary to think that its popularity has been
constantly growing over the years and the possibility that there is still room to grow. If
you speak the words “Coca Cola”, it would definitely be recognized all around the
world. Money is another thing that is strength of the company. Coca Cola deals with
massive amounts of money all year. Like all businesses, they have had their ups and
downs financially, but they have done well in this compartment and will continue to
do well and improve. The money they are earning is substantially better than most
beverage companies, and with that money, they put back into their own company so
that they can improve. Another strength that is very important to Coca Cola is
customer loyalty. The 80/20 rule comes into effect in this situation. Eighty percent of
their profit comes from 20% of their loyal customers. Many people/families are
extremely loyal to Coca Cola. It would not be rare to constantly find bottles and cases
of a product such as coke in a house. It seems that some people would drink coke
religiously like some people would drink water and milk. This is an improbable feat.
Customers will continually purchase these products, and will probably do so for a very
long time. If two parents were avid Coca Cola drinkers, this will be passed down do
their children as they grow loyal to the company. With Coca Cola’s ability to sell their
product all over the world, customers will continue to buy what they know and what
they like…Coca Cola products.
WEAKNESSES
49
Coca Cola is a very successful company, with limited weaknesses. However they do
have a variety of weaknesses that need to be addressed if they want to rise to the next
level. Word of mouth is probably a strength and weakness of every company. While
many people have good things to say, there are many individuals who are against Coca
Cola as a company, and the products in which they produce. Word of mouth
unfortunately is something that is very hard to control. While people will have their
opinions, you have to try to sway their negative views. If bad comments and views are
put out to people who have yet to try Coca Cola products, then that could produce a
lost customer which shows why word of mouth is a weakness. Another aspect that
could be viewed as a weakness is the lack of popularity of many of Coca Cola’s
drinks. Many drinks that they produce are extremely popular such as Coke and Sprite
but this company has approximately 400 different drink types. Most are unknown and
rarely seen for available purchase. These drinks do not probably taste bad, but are
rather a result of low profile or nonexistent advertising. This is a weakness that needs
to be looked at when analyzing their company. Another weakness that has been greatly
publicized is the health issues that surround some of their products. It is known that a
popular product like coke is not very beneficial to your body and your health. With
today’s constant shift to health products, some products could possibly loose
customers. This new focus on weight and health could be a problem for the product
that is labelled detrimental to your health.
OPPORTUNITIES
Coca Cola has a few opportunities in its business. It has many successful brands that it
should continue to exploit and pursue. Coca Cola also has the opportunity to advertise
its less popular products. With a large income it has the available money to put some
of these other beverages on the market. This could be very beneficial to the company
if they could start selling these other products to the same extent that they do with their
main products. Another opportunity that we have seen being put to use before is the
ability for Coca Cola to buy out their competition. This opportunity rarely presents
itself in the world of business. However, with Coca Cola’s power and success, such a
task is not impossible. Coca Cola has bought out a countless number of drink brands.
An easy way to turn their profit into your profit is too buy out their company. Even
50
though this may cost a vast amount of money initially, in the long run, if all goes to
plan, it results in a large profit. Also, the company will no longer need to worry about
this product being part of the competition. Brand recognition is the significant factor
affecting Cokes competitive position. Coca Cola is known well throughout 90% of the
world population today. Now Coca Cola wants to get there brand name known even
better and possibly get closer and closer to 100%. It is an opportunity that most
companies will ever dream of, and would be a supreme accomplishment. Coca Cola
has an opportunity to continue to widen the gap between them and their competitors.
THREATS
Despite the fact that Coca Cola dominates its market, it still has to deal with many
threats. Even though Coca Cola and Pepsi control nearly 40% of the entire beverage
market, the changing health-consciousness attitude of the market could have a serious
effect on Coca Cola. This definitely needs to be viewed as a dominant threat. In
today’s world, people are constantly trying to change their eating and drinking habits.
This could directly affect the sale of Coca Cola’s products. Another possible issue is
the legal side of things. There are always issues with a company of such supreme
wealth and popularity. Somebody is always trying to find fault with the best and take
them down. Coca Cola has to be careful with lawsuits. Health minister could also be
looked at as a threat. Again, some people may try to exploit the unhealthy side of Coca
Cola’s products and could threaten the status and success of sales. Other threats are of
course the competition. Coca Cola’s main competition being Pepsi, sells a very similar
drink. Coca Cola needs to be careful that Pepsi does not grow to be a more successful
drink. Other product such as juices, coffee, and milk are threats. These other beverage
options could take precedent in some people’s minds over Coca Cola’s beverages and
this could threaten the potential success it presents again.
FINANCIAL ANALYSIS OF COCA-COLA
51
Balance Sheet
31-Dec
(In millions except par value)
2009 2010
Assets
Current Assets
Cash and cash equivalents $4,701 $4,093
Marketable securities 278 215
Trade accounts receivable, less allowances of $51 and $56, respectively 3,090 3,317
Inventories 2,187 2,220
Prepaid expenses and other assets 1,920 2,260
Total Current Assets 12,176 12,105
INVESTMENTS
Equity method investments:
Coca-Cola Hellenic Bottling Company S.A. 1,487 1,549
Coca-Cola FEMSA, S.A.B. de C.V. 877 996
Coca-Cola Amatil Limited 638 806
Coca-Cola Enterprises Inc. 463 1,637
Other, principally bottling companies and joint ventures 2,314 2,301
Other investments, principally bottling companies 463 488
TOTAL INVESTMENTS 5,779 7,777
OTHER ASSETS 1,733 2,675
PROPERTY, PLANT AND EQUIPMENT — net 8,326 8,493
TRADEMARKS WITH INDEFINITE
LIVES 6,059 5,153
GOODWILL 4,029 4,256
OTHER INTANGIBLE ASSETS 2,417 2,810
TOTAL ASSETS $40,519 $43,269
LIABILITIES AND SHAREOWNERS’ EQUITY
Current Liabilities
Accounts payable and accrued expenses $6,205 $6,915
Loans and notes payable 6,066 5,919
Current maturities of long-term debt 465 133
Accrued income taxes 252 258
Total Current Liabilities 12,988 13,225
52
LONG-TERM
DEBT 2,781 3,277
OTHER
LIABILITIES 3,401 3,133
DEFERRED INCOME TAXES 877 1,890
SHAREOWNERS’ EQUITY
Common stock, $0.25 par value; Authorized — 5,600 shares;
Issued — 3,519 and 3,519 shares, respectively 880 880
Capital surplus 7,966 7,378
Reinvested earnings 38,513 36,235
Accumulated other comprehensive income (loss) -2,674 626
Treasury stock, at cost — 1,207 and 1,201 shares, respectively -24,213 -23,375
TOTAL SHAREOWNERS’
EQUITY 20,472 21,744
TOTAL LIABILITIES AND SHAREOWNERS’
EQUITY $40,519 $43,269
53
2.Company Profile: Pepsico
Pepsico is one of the largest companies there is that is engaged in the food, beverage,
and snack industries. Their address is 700 Anderson Hill Road, Purchase, N.Y.
10577. Their phone number is 914-253-2000 and their fax number is 914-253-2070.
Their stock symbol is PEP and they are listed on the NYSE. The company URL is
http://www.pepsico.com/. Business Summary: PepsiCo, Inc. is engaged in the snack
food, soft drink, juice, and fast food franchise businesses. The Company, through its
subsidiaries, markets, sells and distributes various snacks in the United States and
internationally, manufactures concentrates of Pepsi, Mountain Dew and other brands
for sale to franchised bottlers in the United States and international markets and
55
produces, markets, sells and distributes juices under several Tropicana trademarks in
the United States and internationally. Pepsico’s domestic snack food business is
conducted by Frito-Lay North America, and its international snack food business is
conducted through Frito-Lay International. The Company's soft drink business
operates as the Pepsi-Cola Company and is comprised of two business units, Pepsi-
Cola North America (PCNA) and Pepsi-Cola International (PCI). In December 2000,
the Company announced an agreement under which a subsidiary of PepsiCo will
merge with The Quaker Oats Company, and Quaker will become a wholly owned
subsidiary of PepsiCo. Quaker is a large worldwide marketer of foods and beverages.
It manufactures and markets Gatorade thirst quencher, along with hot cereals,
pancake syrups, grain-based snacks, cornmeal, hominy grits and value-added rice
products. The proposed merger is subject to certain closing conditions, including
approval by shareholders of both companies and regulatory approvals. The
transaction is expected to close in the first half of 2001. Pepsico also operates several
food franchises including Pizza Hut, KFC, and Taco Bell.
Financial Summary: PepsiCo, Inc. manufactures, markets and sells soft drinks
and concentrates (Pepsi-Cola, Mountain Dew, Slice, etc.), snack foods (Frito-
Lay) and Tropicana branded juices. For the 12 weeks ended 3/24/01, net sales
increased 8% to $4.54 billion. Net income increased 18% to $498 million.
Revenues benefitted from volume gains across all divisions. Net income also
reflects an increased gross profit due to higher effective net pricing. (See
above for other operations).
56
Company History:
PepsiCo, Inc. is one of the world's top consumer product companies with many of the
world's most important and valuable trademarks. Its Pepsi-Cola Company division is
the second largest soft drink business in the world, with a 21 percent share of the
carbonated soft drink market worldwide and 29 percent in the United States. Three of
its brands--Pepsi-Cola, Mountain Dew, and Diet Pepsi&mdashe among the top ten
soft drinks in the U.S. market. The Frito-Lay Company division is by far the world
leader in salty snacks, holding a 40 percent market share and an even more staggering
56 percent share of the U.S. market. In the United States, Frito-Lay is nine times the
size of its nearest competitor and sells nine of the top ten snack chip brands in the
supermarket channel, including Lay's, Doritos, Tostitos, Ruffles, Fritos, and Chee-tos.
Frito-Lay generates more than 60 percent of PepsiCo's net sales and more than two-
thirds of the parent company's operating profits. The company's third division,
Tropicana Products, Inc., is the world leader in juice sales and holds a dominant 41
percent of the U.S. chilled orange juice market. On a worldwide basis, PepsiCo's
product portfolio includes 16 brands that generate more than $500 million in sales
each year, ten of which generate more than $1 billion annually. Overall, PepsiCo
garners about 35 percent of its retail sales outside the United States, with Pepsi-Cola
brands marketed in about 160 countries, Frito-Lay in more than 40, and Tropicana in
approximately 50. As 2001 began, PepsiCo was on the verge of adding to its food and
drink empire the brands of the Quaker Oats Company, which include Gatorade sports
drink, Quaker oatmeal, and Cap'n Crunch, Life, and other ready-to-eat cereals.
When Caleb D. Bradham concocted a new cola drink in the 1890s, his friends'
enthusiastic response convinced him that he had created a commercially viable
product. For 20 years, 'Doc' Bradham prospered from his Pepsi-Cola sales.
Eventually, he was faced with a dilemma; the crucial decision he made turned out to
be the wrong one and he was forced to sell. But his successors fared no better and it
was not until the end of the 1930s that Pepsi-Cola again became profitable. Seventy
years later, PepsiCo, Inc. was a mammoth multinational supplier of soft drinks, juices,
and snack food. PepsiCo's advance to that level was almost entirely the result of its
management style and the phenomenal success of its television advertising.
57
Ups and Downs in the Early Years
Doc Bradham, like countless other entrepreneurs across the United States, was trying
to create a cola drink similar in taste to Coca-Cola, which by 1895 was selling well in
every state of the union. On August 28, 1898, at his pharmacy in New Bern, North
Carolina, Bradham gave the name Pepsi-Cola to his most popular flavored soda.
Formerly known as Brad's Drink, the new cola beverage was a syrup of sugar, vanilla,
oils, cola nuts, and other flavorings diluted in carbonated water. The enterprising
pharmacist followed Coca-Cola's method of selling the concentrate to soda fountains;
he mixed the syrup in his drugstore, then shipped it in barrels to the contracted
fountain operators who added the soda water. He also bottled and sold the drink
himself.
In 1902 Doc Bradham closed his drugstore to devote his attention to the thriving new
business. The next year, he patented the Pepsi-Cola trademark, ran his first
advertisement in a local paper, and moved the bottling and syrup-making operations
to a custom-built factory. Almost 20,000 gallons of Pepsi-Cola syrup were produced
in 1904.
Again following the successful methods of the Coca-Cola Company, Bradham began
to establish a network of bottling franchises. Entrepreneurs anxious to enter the
increasingly popular soft drink business set themselves up as bottlers and contracted
with Bradham to buy his syrup and sell nothing but Pepsi. With little cash outlay,
Pepsi-Cola reached a much wider market. Bradham's first two bottling franchises,
both in North Carolina, commenced operation in 1905. By 1907, Pepsi-Cola had
signed agreements with 40 bottlers; over the next three years, the number grew to 250
and annual production of the syrup exceeded one million gallons.
Pepsi-Cola's growth continued until World War I, when sugar, then the main
ingredient of all flavored sodas, was rationed. Soft drink producers were forced to cut
back until sugar rationing ended. The wartime set price of sugar--5.5 cents per
pound--rocketed after controls were lifted to as much as 26.5 cents per pound in 1920.
Bradham, like his rivals, had to decide whether to halt production and sit tight in the
58
hope that prices would soon drop, or stockpile the precious commodity as a
precaution against even higher prices; he chose the latter course. But unfortunately for
him the market was saturated by the end of 1920 and sugar prices plunged to a low of
two cents per pound.
Bradham never recovered. After several abortive attempts to reorganize, only two of
the bottling plants remained open. In a last ditch effort, he enlisted the help of Roy C.
Megargel, a Wall Street investment banker. Very few people, however, were willing
to invest in the business and it went bankrupt in 1923. The assets were sold and
Megargel purchased the company trademark, giving him the rights to the Pepsi-Cola
formula. Doc Bradham went back to his drug dispensary and died 11 years later.
Megargel reorganized the firm as the National Pepsi-Cola Company in 1928, but after
three years of continuous losses he had to declare bankruptcy. That same year, 1931,
Megargel met Charles G. Guth, a somewhat autocratic businessman who had recently
taken over as president of Loft Inc., a New York-based candy and fountain store
concern. Guth had fallen out with Coca-Cola for refusing the company a wholesaler
discount and he was on the lookout for a new soft drink. He signed an agreement with
Megargel to resurrect the Pepsi-Cola company, and acquired 80 percent of the new
shares, ostensibly for himself. Then, having modified the syrup formula, he canceled
Loft's contract with Coca-Cola and introduced Pepsi-Cola, whose name was often
shortened to Pepsi.
Loft's customers were wary of the brand switch and in the first year of Pepsi sales the
company's soft drink turnover was down by a third. By the end of 1933, Guth bought
out Megargel and owned 91 percent of the insolvent company. Resistance to Pepsi in
the Loft stores tailed off in 1934, and Guth decided to further improve sales by
offering 12-ounce bottles of Pepsi for a nickel--the same price as six ounces of Coke.
The Depression-weary people of Baltimore--where the 12-ounce bottles were first
introduced--were ready for a bargain and Pepsi-Cola sales increased dramatically.
Guth soon took steps to internationalize Pepsi-Cola, establishing the Pepsi-Cola
Company of Canada in 1934 and in the following year forming Compania Pepsi-Cola
de Cuba. He also moved the entire American operation to Long Island City, New
59
York, and set up national territorial boundaries for the bottling franchises. In 1936,
Pepsi-Cola Ltd. of London commenced business.
Guth's ownership of the Pepsi-Cola Company was challenged that same year by Loft
Inc. In a complex arrangement, Guth had organized Pepsi-Cola as an independent
corporation, but he had run it with Loft's employees and money. After three years of
litigation, the court upheld Loft's contention and Guth had to step down, although he
was retained as an adviser. James W. Carkner was elected president of the company,
now a subsidiary of Loft Inc., but Carkner was soon replaced by Walter S. Mack, Jr.,
an executive from the Phoenix Securities Corporation.
Mack established a board of directors with real voting powers to ensure that no one
person would be able to wield control as Guth had done. From the start, Mack's aim
was to promote Pepsi to the hilt so that it might replace Coca-Cola as the world's best-
selling soft drink. The advertising agency Mack hired worked wonders. In 1939, a
Pepsi radio jingle--the first one to be aired nationally--caught the public's attention:
'Pepsi-Cola hits the spot. Twelve full ounces, that's a lot. Twice as much for a nickel,
too. Pepsi-Cola is the drink for you.' The jingle, sung to the tune of the old British
hunting song 'D'Ye Ken John Peel,' became an advertising hallmark; no one was more
impressed, or concerned, than the executives at Coca-Cola.
In 1940, with foreign expansion continuing strongly, Loft Inc. made plans to merge
with its Pepsi-Cola subsidiary. The new firm, formed in 1941, used the name Pepsi-
Cola Company since it was so well-known. Pepsi's stock was listed on the New York
Stock Exchange for the first time.
Sugar rationing was even more severe during World War II, but this time the
company fared better; indeed, the sugar plantation Pepsi-Cola acquired in Cuba
became a most successful investment. But as inflation spiraled in the postwar U.S.
economy, sales of soft drinks fell. The public needed time to get used to paying six or
seven cents for a bottle of Pepsi which, as they remembered from the jingle, had
always been a nickel. Profits in 1948 were down $3.6 million from the year before.
60
In other respects, 1948 was a notable year. Pepsi moved its corporate headquarters
across the East River to midtown Manhattan, and for the first time the drink was sold
in cans. The decision to start canning, while absolutely right for Pepsi-Cola and other
soft drink companies, upset the franchised bottlers, who had invested heavily in
equipment. However, another decision at Pepsi-Cola&mdashø ignore the burgeoning
vending machine market because of the necessarily large capital outlay&mdash′oved
to be a costly mistake. The company had to learn the hard way that as canned drinks
gained a larger share of the market, vending machine sales would become
increasingly important.
1950s: The Steele and Crawford Era
Walter Mack was appointed company chairman in 1950, and a former Coca-Cola
vice-president of sales, Alfred N. Steele, took over as president and chief executive
officer, bringing 15 other Coke executives with him. Steele continued the policy of
management decentralization by giving broader powers to regional vice-presidents,
and he placed Herbert Barnet in charge of Pepsi's financial operations. Steele's
outstanding contribution, however, was in marketing. He launched an extensive
advertising campaign with the slogan 'Be Sociable, Have a Pepsi.' The new television
medium provided a perfect forum; Pepsi advertisements presented young Americans
drinking 'The Light Refreshment' and having fun.
By the time Alfred Steele married movie star Joan Crawford in 1954, a transformation
of the company was well underway. Crawford's adopted daughter, Christina, noted in
her best-seller Mommie Dearest: '[Steele had] driven Pepsi into national prominence
and distribution, second only to his former employer, Coca-Cola. Pepsi was giving
Coke a run for its money in every nook and hamlet of America. Al Steele welded a
national network of bottlers together, standardized the syrup formula ..., brought the
distinctive logo into mass consciousness, and was on the brink of going international.'
In fact, Pepsi-Cola International Ltd. was formed shortly after Steele's marriage.
Joan Crawford became the personification of Pepsi's new and glamorous image. She
invariably kept a bottle of Pepsi at hand during press conferences and mentioned the
product at interviews and on talk shows; on occasion she even arranged for Pepsi
61
trucks and vending machines to feature in background shots of her movies. The
actress also worked hard to spread the Pepsi word overseas and accompanied her
husband, now chairman of the board, on his 1957 tour of Europe and Africa, where
bottling plants were being established.
Steele died suddenly of a heart attack in the spring of 1959. Herbert Barnet succeeded
him as chairman and Joan Crawford was elected a board member. Pepsi-Cola profits
had fallen to a postwar low of $1.3 million in 1950 when Steele joined the company,
but with the proliferation of supermarkets during the decade and the developments in
overseas business, profits reached $14.2 million in 1960. By that time, young adults
had become a major target of soft drink manufacturers and Pepsi's advertisements
were aimed at 'Those who think young.'
Al Steele and Joan Crawford had been superb cheerleaders, but a stunt pulled in 1959
by Donald M. Kendall, head of Pepsi-Cola International, is still regarded as one of the
great coups in the annals of advertising. Kendall attended the Moscow Trade Fair that
year and persuaded U.S. Vice-President Richard Nixon to stop by the Pepsi booth
with Nikita Khrushchev, the Soviet premier. As the cameras flashed, Khrushchev
quenched his thirst with Pepsi and the grinning U.S. Vice-President stood in
attendance. The next day, newspapers around the world featured photographs of the
happy couple, complete with Pepsi bottle.
1960s and 1970s: The Pepsi Generation, Diversification
By 1963, Kendall was presiding over the Pepsi empire. His rise to the top of the
company was legendary. He had been an amateur boxing champion in his youth and
joined the company as a production line worker in 1947 after a stint in the U.S. Navy.
He was later promoted to syrup sales where it quickly became apparent that he was
destined for higher office. Ever pugnacious, Kendall has been described as abrasive
and ruthlessly ambitious; beleaguered Pepsi executives secretly referred to him as
White Fang. Under his long reign, the company's fortunes skyrocketed.
Pepsi-Cola's remarkable successes in the 1960s and 1970s were the result of five
distinct policies, all of which Kendall and his crew pursued diligently: advertising on
62
a massive, unprecedented scale; introducing new brands of soft drinks; leading the
industry in packaging innovations; expanding overseas; and, through acquisitions,
diversifying their product line.
The postwar baby-boomers were in their mid- to late teens by the time Kendall came
to power. 'Pepsi was there,' states a recent company flyer, 'to claim these kids for our
own.' These 'kids' became the 'Pepsi Generation.' In the late 1960s Pepsi was the
'Taste that beats the others cold.' Viewers were advised 'You've got a lot to live.
Pepsi's got a lot to give.' By the early 1970s, the appeal was to 'Join the Pepsi people,
feelin' free.' In mid-decade an American catchphrase was given a company twist with
'Have a Pepsi Day,' and the 1970s ended on the note 'Catch the Pepsi Spirit!'
The Pepsi Generation wanted variety and Pepsi was happy to oblige. Company brands
introduced in the 1960s included Patio soft drinks, Teem, Tropic Surf, Diet Pepsi--the
first nationally distributed diet soda, introduced in 1964--and Mountain Dew, acquired
from the Tip Corporation, also in 1964. Pepsi Light, a diet cola with a hint of lemon,
made its debut in 1975, and a few years later Pepsi tested the market with Aspen
apple soda and On-Tap root beer. The company also introduced greater variety into
the packaging of its products. Soon after Kendall's accession, the 12-ounce bottle was
phased out in favor of the 16-ounce size, and in the 1970s Pepsi-Cola became the first
American company to introduce one-and-a-half and two-liter bottles; it also began to
package its sodas in sturdy, lightweight plastic bottles. By the end of the decade,
Pepsi had added 12-pack cans to its growing array of packaging options.
The company's expansion beyond the soft drink market began in 1965 when Kendall
met Herman Lay, the owner of Frito-Lay, at a grocer's convention. Kendall arranged a
merger with this Dallas-based snack food manufacturer and formed PepsiCo, Inc.
Herman Lay retired soon thereafter but retained his substantial PepsiCo shareholding.
The value of this stock increased dramatically as Frito-Lay products were introduced
to Pepsi's nationwide market. At the time of the merger, key Frito-Lay brands
included Fritos corn chips (created in 1932), Lay's potato chips (1938), Chee-tos
cheese-flavored snacks (1948), Ruffles potato chips (1958), and Rold Gold pretzels
(acquired by Frito-Lay in 1961). Doritos tortilla chips were introduced nationally in
1967. The addition of Frito-Lay helped PepsiCo achieve $1 billion in sales for the
63
first time in 1970. That same year, the corporation moved into its new world
headquarters in Purchase, New York.
During the 1970s, Kendall acquired two well-known fast-food restaurant chains, Taco
Bell, in 1977, and Pizza Hut, in 1978; naturally, these new subsidiaries became major
outlets for Pepsi products. But Kendall also diversified outside the food and drink
industry, bringing North American Van Lines (acquired in 1968), Lee Way Motor
Freight, and Wilson Sporting Goods into the PepsiCo empire.
Overseas developments continued apace throughout Kendall's tenure. Building on his
famous Soviet achievement, he negotiated a trade agreement with the U.S.S.R. in
1972; the first Pepsi plant opened there two years later. Gains were also made in the
Middle East and Latin America, but Coca-Cola, the major rival, retained its dominant
position in Europe and throughout much of Asia.
1980s Highlighted by the Cola Wars
By the time PepsiCo greeted the 1980s with the slogan 'Pepsi's got your taste for life!,'
Kendall was busy arranging for China to get that taste too; production began there in
1983. Kendall put his seal of approval on several other major developments in the
early 1980s, including the introduction of Pepsi Free, a non-caffeine cola, and Slice,
the first widely distributed soft drink to contain real fruit juice (lemon and lime). The
latter drink was aimed at the growing 7-Up and Sprite market. Additionally, Diet
Pepsi was reformulated using a blend of saccharin and aspartame (NutraSweet). 'Pepsi
Now!' was the cry of company commercials, and this was interspersed with 'Taste,
Improved by Diet Pepsi.' On the Frito-Lay side, meantime, the Tostitos brand of
crispy round tortilla chips was introduced in 1981.
In 1983 the company claimed a significant share of the fast-food soft drink market
when Burger King began selling Pepsi products. A year later, mindful of the industry
axiom that there is virtually no limit to the amount a consumer will buy once the
decision to buy has been made, PepsiCo introduced the 3-liter container.
64
By the mid-1980s, the Pepsi Generation was over the hill. Kendall's ad agency spared
no expense in heralding Pepsi as 'The Choice of a New Generation,' using the talents
of superstar Michael Jackson, singer Lionel Richie, and the Puerto Rican teenage
group Menudo. Michael Jackson's ads were smash hits and enjoyed the highest
exposure of any American television commercial to date. The company's high profile
and powerful presence in all of the soft drink markets--direct results of Kendall's
strategies--helped it to weather the somewhat uncertain economic situation of the
time.
On only one front had Kendall's efforts failed to produce satisfactory results.
Experience showed that for all its expertise, PepsiCo simply did not have the
managerial experience required to run its subsidiaries outside the food and drink
industries. A van line, a motor freight concern, and a sporting goods firm were indeed
odd companies for a soft drink enterprise; and Kendall auctioned off these strange and
ailing bedfellows, vowing never again to go courting in unfamiliar territories.
With his house in excellent order, the PepsiCo mogul began to prepare for his
retirement. He had bullied and cajoled a generation of Pepsi executives and guided
them ever upward on the steep slopes of Pepsi profits. But he had one last task: to lead
PepsiCo to victory in the Cola Wars.
Hostilities commenced soon after the Coca-Cola Company changed its syrup recipe in
the summer of 1985 and with much fanfare introduced New Coke. Pepsi, caught
napping, claimed that Coca-Cola's reformulated drink failed to meet with consumer
approval and pointed to their own flourishing sales. But serious fans of the original
Coke were not about to switch to Pepsi and demanded that their favorite refreshment
be restored. When blindfolded, however, it became manifestly apparent that these
diehards could rarely tell the difference between Old Coke, New Coke, and Pepsi;
indeed, more often than not, they got it wrong. In any event, the Coca-Cola Company
acceded to the public clamor for the original Coke and remarketed it as Coca-Cola
Classic alongside its new cola.
Some advertising analysts believed that the entire 'conflict' was a clever publicity ploy
on the part of Coca-Cola to demonstrate the preeminence of its original concoction
65
('It's the Real Thing!'), while introducing a new cola--allegedly a Pepsi taste-
alike&mdashø win the hearts of waverers. More interesting perhaps than the possible
differences between the colas were the very real differences in people's reactions.
Four discrete fields were identified by Roger Enrico and Jesse Kornbluth in their
book, The Other Guy Blinked: How Pepsi Won the Cola Wars: the totally wowed
(possibly caffeine-induced); the rather amused; the slightly irritated; and the distinctly
bored.
The latter group must have nodded off in front of their television sets when Pepsi took
the Cola Wars beyond the firmament. 'One Giant Sip for Mankind,' proclaimed the
ads as a Pepsi 'space can' was opened up aboard the U.S. space shuttle Challenger in
1985. Presumably, had a regular can been used, Pepsi-Cola would have sloshed
aimlessly around the gravity-free cabin. This scientific breakthrough, together with
the almost obligatory hype and hoopla, and more mundane factors such as the
continued expansion in PepsiCo's outlets, boosted sales to new heights, and Pepsi's ad
agency glittered with accolades. The debate persisted, at least within Coke and Pepsi
corporate offices, as to who won the Cola Wars. The answer appeared to be that there
were no losers, only winners; but skirmishes would inevitably continue.
Late 1980s and Early 1990s: Focusing on International Growth and Diversification
D. Wayne Calloway replaced Donald M. Kendall as chairman and chief executive
officer in 1986. Calloway had been instrumental in the success of Frito-Lay, helping it
to become PepsiCo's most profitable division. The new chairman realized that his
flagship Pepsi brand was not likely to win additional market share from Coca-Cola,
and focused his efforts on international growth and diversification.
Calloway hoped to build on the phenomenal success of the Slice line of fruit juice
beverages, which achieved $1 billion in sales and created a new beverage category
within just two years of its 1984 introduction. From 1985 to 1993, PepsiCo
introduced, acquired, or formed joint ventures to distribute nine beverages, including
Lipton Original Iced Teas, Ocean Spray juices, All Sport drink, H2Oh! sparkling
water, Avalon bottled water, and Mug root beer. Many of these products had a 'New
Age' light and healthy positioning, in line with consumer tastes, and higher net prices.
66
In 1992, PepsiCo introduced Crystal Pepsi, a clear cola that, while still a traditional
soda, also tried to capture the momentum of the 'New Age' beverage trend.
In the restaurant segment, PepsiCo's 1986 purchase of Kentucky Fried Chicken (KFC)
and 1990 acquisition of the Hot 'n Now hamburger chain continued its emphasis on
value-priced fast foods. But the company strayed slightly from that formula with the
1992 and 1993 purchases of such full-service restaurants as California Pizza Kitchen,
which specialized in creative wood-fired pizzas, Chevys, a Mexican-style chain, East
Side Mario's Italian-style offerings, and D'Angelo Sandwich Shops.
Pepsi lost a powerful marketing tool in 1992, when Michael Jackson was accused of
child molestation. Although the case was settled out of court, Pepsi dropped its
contract with the entertainer. The firm launched its largest promotion ever in May
1992 with the 'Gotta Have It' card, which offered discounts on the products of
marketing partners Reebok sporting goods, Continental Airlines, and the MCI
telephone long distance company. The company also launched a new marketing (or,
as the company phrased it, 'product quality') initiative early in 1994, when it
announced that packaged carbonated soft drink products sold in the United States
would voluntarily be marked with a 'Best if Consumed By' date.
Although Pepsi had commenced international expansion during the 1950s, it had long
trailed Coca-Cola's dramatic and overwhelming conquest of international markets. In
1990, CEO Calloway pledged up to $1 billion for overseas development, with the
goal of increasing international volume 150 percent by 1995. At that time, Coke held
50 percent of the European soft drink market, while Pepsi claimed a meager ten
percent. But Pepsi's advantage was that it could compete in other, less saturated
segments. The company's biggest challenge to expanding its restaurant division was
affordability. PepsiCo noted that, while it took the average U.S. worker just 15
minutes to earn enough to enjoy a meal in one of the firm's restaurants, it would take
an Australian 25 minutes to achieve a similar goal. Pepsi still had other options,
however. In 1992, for example, the company forged a joint venture with General
Mills called Snack Ventures Europe which emerged as the largest firm in the $17
billion market. By 1993, PepsiCo had invested over $5 billion in international
67
businesses, and its international sales comprised 27 percent, or $6.71 billion, of total
annual sales.
In January 1992, Calloway was credited by Business Week magazine with emerging
from the long shadow cast by his predecessor 'to put together five impressive years of
20 percent compound earnings growth, doubling sales and nearly tripling the
company's value on the stock market.' Calloway also worked to reshape PepsiCo's
corporate culture by fostering personal responsibility and a decentralized, flexible
management style.
Mid-to-Late 1990s: The Enrico Restructuring
Calloway, who was battling prostate cancer, retired as CEO in April 1996 and was
replaced by Roger A. Enrico, who became chairman as well later in the year
(Calloway died in July 1998). Since joining Frito-Lay's marketing department in
1971, Enrico had stints heading up both Pepsi-Cola and Frito-Lay before becoming
head of the restaurants division in 1994. He engineered a quick turnaround of the
struggling chains by changing the overall strategy, for example adopting more
franchising of units rather than company ownership. Under Enrico, the marketing of
new concepts was also emphasized, with one notable success being the introduction
of stuffed-crust pizza at Pizza Hut.
After taking over leadership of PepsiCo, Enrico quickly faced major problems in the
overseas beverages operations, including big losses that were posted by its large Latin
American bottler and the defection of its Venezuelan partner to Coca-Cola. PepsiCo
ended up taking $576 million in special charges related to international writeoffs and
restructuring, and its international arm posted a huge operating loss of $846 million,
depressing 1996 profits. Among the moves initiated to turn around the international
beverage operations, which faced brutal competition from the entrenched and better
organized Coca-Cola, was to increase emphasis on emerging markets, such as India,
China, Eastern Europe, and Russia, where Coke had a less formidable presence, and
to rely less on bottling joint ventures and more on Pepsi- or franchise-owned bottling
operations.
68
Another area of concern was the restaurant division, which had consistently been the
PepsiCo laggard in terms of performance. Enrico concluded that in order to revitalize
the beverage division and to take advantage of the surging Frito-Lay, which already
accounted for 43 percent of PepsiCo's operating profits, the restaurants had to go. Hot
'n Now and the casual dining chains were soon sold off, and in January 1997 PepsiCo
announced that it would spin off its three fast-food chains into a separate publicly
traded company. The spinoff was completed in October 1997 with the formation of
Tricon Global Restaurants, Inc., consisting of the Taco Bell, Pizza Hut, and KFC
chains. The exit from restaurants removed one obstacle facing Pepsi in its battle with
Coke: that most large fast-food chains had been reluctant to carry Pepsi beverages, not
wanting to support the parent of a major competitor. Consequently, Coke held a huge
market share advantage over Pepsi in the fast-food channel. Pepsi subsequently made
some inroads, for example, in 1999 sealing a ten-year deal with the 11,500-plus-outlet
Subway chain.
Enrico placed more emphasis, however, on building sales of Pepsi in its core
supermarket channel. In this regard, he launched an initiative called 'Power of One'
that aimed to take advantage of the synergies between Frito-Lay's salty snacks and the
beverages of Pepsi-Cola. This strategy involved persuading grocery retailers to move
soft drinks next to snacks, the pitch being that such a placement would increase
supermarket sales. In the process, PepsiCo would gain sales of both snacks and
beverages while Coca-Cola could only benefit in the latter area. Power of One
harkened back to the original rationale for the merger of Pepsi-Cola and Frito-Lay. At
the time, the head of Pepsi, Kendall, had told Frito-Lay's leader, Herman W. Lay:
'You make them thirsty, and I'll give them something to drink.' The promise of this
seemingly ideal marriage had never really been achieved, however, until the Power of
One campaign, which in 1999 helped increase Frito-Lay's market share by two
percentage points and boosted Pepsi's volume by 0.6 percent.
In the meantime, Enrico was active on a number of other fronts. The company in 1997
nationally launched the Aquafina bottled water brand, which quickly gained the
number one position in a fast-growing sector. In a move into the nonsalty snack
category, Frito-Lay acquired the venerable Cracker Jack brand that year, and
subsequently bolstered the brand through renewed advertising, a new four-ounce-bag
69
package, the addition of more peanuts, the inclusion of better prizes, and the strength
of Frito-Lay's vast distribution network. In August 1998 PepsiCo opened up another
front in its ongoing war with Coca-Cola by acquiring juice-maker Tropicana Products,
Inc. from the Seagram Company, Ltd. for $3.3 billion in cash--the largest acquisition
in PepsiCo history. Coca-Cola had been the owner of Tropicana's arch-rival, Minute
Maid, since 1960, but Tropicana was the clear world juice leader, led by the flagship
Tropicana Pure Premium brand. Tropicana had a dominating 41 percent share of the
fast-growing chilled orange juice market in the United States. The brand was also
attractive for its growth potential; not only were sales of juice growing at a much
faster rate than the stagnating carbonated beverage sector, there was also great
potential for brand growth overseas. Psychologically, the acquisition also provided
PepsiCo with something it very much needed: it could boast of holding at least
dominant position over Coca-Cola.
In 1999 PepsiCo divested itself of another low-margin, capital-intensive business
when it spun off Pepsi Bottling Group, the largest Pepsi bottler in the world, to the
public in a $2.3 billion IPO. PepsiCo retained a 35 percent stake. PepsiCo was now
focused exclusively on the less capital-intensive businesses of beverages and snack
foods.
On the beverage side, Enrico, who had gained a reputation as a master marketer,
spearheaded a bolder advertising strategy for the flagship Pepsi brand. In 1999, Pepsi-
Cola was the exclusive global beverage partner for the movie blockbuster Star Wars,
Episode 1: The Phantom Menace. The company also revived the old 'Pepsi Challenge'
campaign of the 1970s with the new Pepsi One diet drink facing off against Diet
Coke. Pepsi's 'Joy of Cola' advertising campaign was gaining accolades and in 2000
captured renewed attention following the signing of a string of celebrities to
endorsement deals, including singer Faith Hill and baseball stars Sammy Sosa and
Ken Griffey, Jr. Pepsi also greatly increased the number of vending machines it had
planted around the United States, making a renewed push to gain on Coke in another
area where the arch-enemy had long dominated.
By the end of 1999, after three and one-half years at the helm, Enrico had clearly
turned PepsiCo into a stronger, much more focused, and better performing firm.
70
Although revenues were more than one-third lower due to the divestments, earnings
were higher by more than $100 million. Operating margins had increased from ten
percent to 15 percent, while return on invested capital grew from 15 percent to 20
percent. Net debt had been slashed from $8 billion to $2 billion. During 1999, Steve
Reinemund was named president and COO of PepsiCo. Reinemund had headed up
Pizza Hut from 1986 to 1992 then was placed in charge of Frito-Lay. In the latter
position, he oversaw a division whose sales increased ten percent per year on average
and whose profits doubled. During his tenure, Frito-Lay's share of the U.S. salty snack
sector jumped from 40 to 60 percent.
Turning Acquisitive in the Early 21st Century
In October 2000 Enrico announced that he intended to vacate his position as CEO by
the end of 2001 and his position as chairman by year-end 2002. Reinemund was
named the heir apparent. Also that month, PepsiCo reached an agreement to acquire a
majority stake in South Beach Beverage Company, maker of the SoBe brand. Popular
with young consumers, the SoBe drink line featured herbal ingredients and was the
fastest growing brand in the burgeoning noncarbonated alternative beverage sector.
An even more tempting target soon attracted PepsiCo's attention: the powerhouse
Gatorade brand owned by the Quaker Oats Company. Gatorade held an astounding
83.6 percent of the U.S. retail market for sports drinks and was the world leader in
that segment with annual sales of about $2 billion. PepsiCo entered into talks with
Quaker about acquiring the company for about $14 billion in stock, but by early
November the two sides had failed to reach an agreement. Coca-Cola and Groupe
Danone quickly came forward to discuss acquiring Quaker. Coke came exceedingly
close to signing a $15.75 billion takeover agreement, but the company's board pulled
the plug on the deal at the last minute. Danone soon bowed out as well. At that point,
PepsiCo reentered the picture, and in early December the firm announced that it
agreed to acquire Quaker Oats for $13.4 billion in stock. This appeared to be quite a
coup for PepsiCo as it would not only bring on board the valuable Gatorade brand and
make PepsiCo the clear leader in the fast-growing noncarbonated beverage category,
it would also add Quaker's small but growing snack business, which included granola
71
and other bars as well as rice cakes. Quaker's non-snack food brands--which included
the flagship Quaker oatmeal, Life and Cap'n Crunch cereals, Rice a Roni, and Aunt
Jemima syrup--did not fit as neatly into the PepsiCo portfolio but were highly
profitable and could eventually be divested if desired. In conjunction with the
acquisition announcement, Enrico said that upon completion of the merger, he and the
head of Quaker,
Robert S. Morrison, would become vice-chairmen of PepsiCo, Morrison would also
remain chairman, president, and CEO of Quaker, and Reinemund would become
chairman and CEO of PepsiCo, thereby accelerating the management transition. At
that same time, PepsiCo's CFO, Indra Nooyi, who was the highest ranking Indian-
born woman in corporate America, would become president and CFO. It seemed
likely that this new management team would take PepsiCo to new heights in the early
21st century and that the company would continue to be a more and more formidable
challenger to arch-rival Coca-Cola.
72
KEY EXECUTIVES OF PEPSICO
PepsiCo is a company full of strong, talented individuals starting with the company
leadership. Get to know the inspiring people helping lead PepsiCo on its 'Performance
with Purpose' journey.
1.
Indra K. Nooyi
Chairman and CEO, PepsiCo
2.
John Compton
CEO, PepsiCo Americas Foods
3.
Massimo d'Amore
73
CEO, PepsiCo Beverages Americas
4.
CEO, Pepsi Beverages Company
5.
Zein Abdalla
ChiefExecutiveOfficer,
PepsiCo Europe
6.
Saad Abdul-Latif
CEO, PepsiCo Asia, Middle East, Africa
1.
74
Salman Amin
Executive Vice President Sales and Marketing, PepsiCo
2.
Jill Beraud
Chief Marketing Officer and President, Joint Ventures, PepsiCo Beverages
Americas
3.
Rich Beck
Senior Vice President, Global Supply Chain Operations, PepsiCo
4.
Neil Campbell
President, Tropicana Beverages North America
5.
75
Albert P. Carey
President and Chief Executive Officer, Frito-Lay North America
6.
Timothy P. Cost
ExecutiveVicePresident,
Global Corporate Affairs, PepsiCo
7.
Pamela Culpepper
Senior Vice President, Global Diversity and Inclusion Officer, PepsiCo
8.
Robert Dixon
Senior Vice President and Chief Information Officer, PepsiCo
9.
76
Richard Goodman
Executive Vice President, PepsiCo Global Operations
10.
Tom Greco
Executive Vice President and Chief Commercial Officer, Pepsi Beverages
Company
11.
Julie Hamp
Senior Vice President, Chief Communications Officer, PepsiCo
12.
Hugh F. Johnston
Chief Financial Officer, PepsiCo
77
13.
Mehmood Khan
Chief Executive Officer, Global Nutrition Group and Chief Scientific Officer,
PepsiCo
14. Jaya Kumar
President, Global Nutrition Platforms, PepsiCo Global Nutrition Group
15.
Luis Montoya
President, Latin America Beverages, PepsiCo
16.
Tim Minges
78
Chairman, PepsiCo China
17. Sarah Robb O’Hagan
Gatorade President North America and Global Chief Marketing Officer,
Sports Nutrition
18.
Pedro Padierna
President, PepsiCo Foods Mexico, Central America & Caribbean
19.
Jose Luis Prado
President, Quaker Foods and Snacks North America, PepsiCo
20.
Grace Puma
Senior Vice President and Chief Procurement Officer
79
21.
Maura Abeln Smith
Executive Vice President, Government Affairs, General Counsel and
Corporate Secretary, PepsiCo
22.
Cynthia M. Trudell
Executive Vice President, Human Resources and Chief Personnel Officer,
PepsiCo
23. Olivier Weber
President, South America Foods
80
PRODUCT MIX OF PEPSICO
Pepsi - Product
The Pepsi-Cola drink contains basic ingredients found in most other similar drinks including carbonated water, high fructose corn syrup, sugar, colorings, phosphoric acid, caffeine, citric acid and natural flavors. The caffeine free Pepsi-Cola contains the same ingredients but no caffeine.
Some of the different and varied brands of Pepsi are as follows:
1 . A l l S p o r t
2 . A q u a f i n a
3 . C a f f e i n e - F r e e P e p s i
4 . C r y s t a l P e p s i
5 . D i e t P e p s i
6 . G a t o r a d e
7 . I z z e
8 . J a z z
9 . J o s t a
1 0 . K a s
1 1 . M a n z a n i t a S o l
1 2 . M i r i n d a
1 3 . M o u n t a i n D e w
1 4 . M o u n t a i n D e w A M P
1 5 . M o u n t a i n D e w L i v e W i r e
1 6 . M o u n t a i n D e w M D X
1 7 . M u g R o o t B e e r
1 8 . P e p s i
1 9 . P e p s i B l u e
2 0 . P e p s i C a p p u c c i n o
2 1 . P e p s i M a x
2 2 . P e p s i O N E
2 3 . P e p s i S a m b a
2 4 . P e p s i T a r i k
2 5 . P e p s i T w i s t
2 6 . P r o p e l F i t n e s s W a t e r
2 7 . S i e r r a M i s t
2 8 . S l i c e
2 9 . S o B e
3 0 . S t o r m
3 1 . T e e m
3 2 . T r o p i c a n a P r o d u c t s
3 3 . T r o p i c a n a T w i s t e r
81
83
Pepsi
Pepsi version of dark cola which is the major
primary competitor to Coke.
A M P i s a n e n e r g y d r i n k p r o d u c e d a n d
d i s t r i b u t e d b y P e p s i C o u n d e r t h e
M o u n t a i n D e w s o f t d r i n k b r a n d .
M o u n t a i n D e w M D X i s a n e n e r g y
d r i n k m a n u f a c t u r e d a n d d i s t r i b u t e d b y
P e p s i C o u n d e r t h e M o u n t a i n D e w
b r a n d . I t w a s i n t r o d u c e d i n 2 0 0 5 .
G a t o r a d e i s a n o n - c a r b o n a t e d s p o r t s
d r i n k m a r k e t e d b y Q u a k e r O a t s
C o m p a n y , a d i v i s i o n o f P e p s i C o .
O r i g i n a l l y m a d e f o r a t h l e t e s , i t i s n o w
o f t e n c o n s u m e d a s a s n a c k b e v e r a g e .
7 Up is a brand of a lemon-lime flavored soft drink.
P e p s i C a p p u c c i n o i s a c a p p u c c i n o -
f l a v o r e d c a r b o n a t e d s o f t d r i n k
p r o d u c e d b y P e p s i c o .
S l i c e i s a l i n e o f f r u i t - f l a v o r e d s o f t
d r i n k s m a n u f a c t u r e d b y P e p s i C o a n d
i n t r o d u c e d i n 1 9 8 4 .
T e e m w a s a l e m o n - l i m e - f l a v o r e d s o f t
d r i n k p r o d u c e d b y T h e P e p s i - C o l a
84
COMPITETIORS
Principal Competitors:
Borden, Inc.;
Cadbury Schweppes plc;
Campbell Soup Company;
Chiquita Brands International, Inc.;
The Coca-Cola Company;
ConAgra Foods, Inc.;
Cott Corporation;
Groupe Danone;
General Mills, Inc.;
Golden Enterprises, Inc.;
Keebler Foods Company
; Kraft Foods, Inc.;
Nestlé S.A.;
Ocean Spray Cranberries, Inc.;
The Procter & Gamble Company.
86
STP-STRATEGY
Market Segmentation
As we know that PepsiCo provides varieties of beverages such as carbonated soft drinks,
sport drinks, dairy-based drinks, energy drinks, fruit flavored beverages, ready-to-drink
coffees, ready-to-drink tea, mineral water and frozen beverage. These products are
marketed under brand as Pepsi, Mountain Dew, Gatorade, Lipton, Starbucks, Tropicana,
and so on. With these products, PepsiCo aims to attract different groups of consumers.
There are two levels in which Pepsi segments its market: •
Demographic
Niche marketing
Concentrated Marketing
Despite the large customer base in the Soft Drink industry, Pepsi prefers to segment itself
as the beverage choice of the “New Generation”, Generation Next, or just as the “Pepsi
Generation”. These terms adopted in Pepsi’s advertising campaigns are what marketers
refer to as Generation X, which are profiled to be between the ages of 18 to 29. In
addition, Pepsi shifted its focus to the growing American teenage market in the 1990s by
forming exclusive contracts with American schools and developing advertising
campaigns such as “The Next Generation” and the “Joy of Pepsi”, featuring Britney
Spears. Pepsi believes that if they can get this market to adopt their product, they could
establish a loyal customer in a long run.
Niche Marketing
Pepsi focused on varietal differentiation since 1990 by introducing a string of niche
products. To increase volume in order to counter flat coca sales, Pepsi introduced Sierra
Mist in 2002-2003 to take the place of 7-up and go head-to-head with Sprite. Pepsi has
also tried to boost volume by introducing products that appeal to specific target markets
that it currently is not reaching. Pepsi has introduced Code Red and Live Wire, extensions
87
of Mountain Dew, Pepsi One, and Pepsi Blue. Finally, Pepsi is countering declining sales
of carbonated drinks through the marketing and distribution of Starbucks ready to drink
products, and the acquisition of SOBE and Gatorade. The success of Pepsi’s Mountain
Dew Code Red launched in 2001 was the most successful soft drink innovation in 20
years and has spurred even more niche product introductions for PepsiCo as well as other
competitors.
Bases of Segmentation:
Demographic
In focusing on the Pepsi-Cola beverage product, PepsiCo has retained a long history of
concentrating on youth as its main target market – “Generation Next!” It has spent
billions of dollars in trying to woo the young and nearly young, implying that Coca-Cola
is for the older generation. The reason why Pepsi-Cola has fiercely targeted this market is
because it is the largest amongst its users. Market segment profiles have shown that the
majority of carbonated beverage drinkers are youth and middle age people. Also, Pepsi
continually targets the college market in which they spend huge amounts of money to
compete with Coca Cola in acquiring contracts with universities (ie: CSUF) to have sold
representation of their product distribution. Pepsi’s use this behaviorist segmentation has
been a key to the company’s success.
88
Market Targeting
Pepsi customers are mostly Teenagers and Young Adults between the ages of 14 to 30. It
also targets at Schools, Colleges, Universities, Homes, Restaurants, Hotels, and Stores.
Market Positioning
PepsiCo plans to further create positions that will give products the greatest advantage in
their target markets. Pepsi has been positioned based on the process of positioning by
direct comparison and have positioned their products to benefit their target marke
89
SWOT Analysis PepsiCo
Strengths
Branding - One of PepsiCo’s top brands is of course Pepsi, one of the most
recognized brands of the world, ranked according to Interbrand. As of 2008 it ranked
26th amongst top 100 global brands. Pepsi generates more than $15,000 million of
annual sales. Pepsi is joined in broad recognition by such PepsiCo brands as Diet
Pepsi, Gatorade Mountain Dew, Thirst Quencher, Lay’s Potato Chips, Lipton Teas
(PepsiCo/Unilever Partnership), Tropicana Beverages, Fritos Corn, Tostitos Tortilla
Chips, Doritos Tortilla Chips, Aquafina Bottled Water, Cheetos Cheese Flavored
Snacks, Quaker Foods and Snacks, Ruffles Potato Chips, Mirinda, Tostitos Tortilla
Chips, and Sierra Mist. The strength of these brands is evident in PepsiCo’s presence
in over 200 countries. The company has the largest market share in the US beverage
at 39%, and snack food market at 25%. Such brand dominance insures loyalty and
repetitive sales which contributes to over $15 million in annual sales for the company
Diversification - PepsiCo’s diversification is obvious in that the fact that each of its
top 18 brands generates annual sales of over $1,000 million. PepsiCo’s arsenal also
includes ready-to-drink teas, juice drinks, bottled water, as well as breakfast cereals,
cakes and cake mixes.This broad product base plus a multi-channel distribution
system serve to help insulate PepsiCo from shifting business climates.
Distribution - The company delivers its products directly from manufacturing plants
and warehouses to customer warehouses and retail stores. This is part of a three
pronged approach which also includes employees making direct store deliveries of
snacks and beverages and the use of third party distribution services.
Weaknesses
Overdependence on Wal-Mart - Sales to Wal-Mart represent approximately 12% of
PepsiCo’s total net revenue. Wal-Mart is PepsiCo’s largest customer. As a result
PepsiCo’s fortunes are influenced by the business strategy of Wal-Mart specifically
92
its emphasis on private-label sales which produce a higher profit margin than national
brands. Wal-Mart’s low price themes put pressure on PepsiCo to hold down prices.
Overdependence on US Markets - Despite its international presence, 52% of its
revenues originate in the US. This concentration does leave PepsiCo somewhat
vulnerable to the impact of changing economic conditions, and labor strikes. Large
US customers could exploit PepsiCo’s lack of bargaining power and negatively
impact its revenues.
Low Productivity - In 2008 PepsiCo had approximately 198,000 employees. Its
revenue per employee was $219,439, which was lower that its competitors. This may
indicate comparatively low productivity on the part of PepsiCo employees.
Image Damage Due to Product Recall - Recently (2008) salmonella contamination
forced PepsiCo to pull Aunt Jemima pancake and waffle mix from retail shelves. This
followed incidents of exploding Diet Pepsi cans in 2007. Such occurrences damage
company image and reduce consumer confidence in PepsiCo products.
Opportunities
Broadening of Product Base - PepsiCo is seeking to address one of its potential
weaknesses; dependency on US markets by acquiring Russia’s leading Juice
Company, Lebedyansky, and V Wwater in the United Kingdom. It continues to
broaden its product base by introducing TrueNorth Nut Snacks and increasing its
Lipton Tea venture with Unilever. These recent initiatives will enable PepsiCo to
adjust to the changing lifestyles of its consumers.
International Expansion - PepsiCo is in the midst of making a $1, 000 million
investment in China, and a $500 million investment in India. Both initiatives are part
of its expansion into international markets and a lessening of its dependence on US
sales. In addition the company plans on major capital initiatives in Brazil and Mexico.
Growing Savory Snack and Bottled Water market in US - PepsiCo is positioned well
to capitalize on the growing bottle water market which is projected to be worth over
$24 million by 2012. Products such as Aquafina, and Propel are well established
products and in a position to ride the upward crest.PepsiCo products such as, Doritos
93
tortilla chips, Cheetos cheese flavored snacks, Tostitos tortilla chips, Fritos corn
chips, Ruffles potato chips, Sun Chips multigrain snacks, Rold Gold pretzels, Santitas
are also benefiting from a growing savory snack market which is projected to grow as
much as 27% by 2013, representing an increase of $28 million.
Threats
Decline in Carbonated Drink Sales - Soft drink sales are projected to decline by as
much as 2.7% by 2012, down $ 63,459 million in value. PepsiCo is in the process of
diversification, but is likely to feel the impact of the projected decline.
Potential Negative Impact of Government Regulations - It is anticipated that
government initiatives related to environmental, health and safety may have the
potential to negatively impact PepsiCo. For example, manufacturing, marketing, and
distribution of food products may be altered as a result of state, federal or local
dictates. Preliminary studies on acrylamide seem to suggest that it may cause cancer
in laboratory animals when consumed in significant amounts. If the company has to
comply with a related regulation and add warning labels or place warnings in certain
locations where its products are sold, a negative impact may result for PepsiCo.
Intense Competition - The Coca-Cola Company is PepsiCo’s primary competitors.
But others include Nestlé, Groupe Danone and Kraft Foods. Intense competition may
influence pricing, advertising, sales promotion initiatives undertaken by PepsiCo.
Resently Coca-Cola passed PepsiCo in Juice sales.
Potential Disruption Due to Labor Unrest - Based upon recent history, PepsiCo may
be vulnerable to strikes and other labor disputes. In 2008 a strike in India shut down
production for nearly an entire month. This disrupted both manufacturing and
distribution.
Conclusion
Pepsi has been successful in generating profits in this extremely rivalrous industry. What
the company should do now is employ a strategy that now only addresses its own
deficiencies in an effort to grow market share, but one that will increase the overall size
of the pie. This strategy, in the end, will allow Pepsi to grow and sustain above-average
returns.
94
Balance Sheet for PEPSICO INC. (PEP)
Assets [+] in Millions of Dollars
12/2010 12/2009 12/2008 12/2007 12/2006
Cash and Equivalents 5,943 3,943 2,064 910 1,651
Restrictable Cash - - - - -
Marketable Securities 426 192 213 1,571 1,171
Receivables 6,323 4,624 4,683 4,389 3,725
Inventories 3,372 2,618 2,522 2,290 1,926
Prepaid Expenses 1,505 1,194 1,324 991 657
Current Deferred Income Taxes - - - - -
Other Current Assets - - - - -
Total Current Assets 17,569 12,571 10,806 10,151 9,130
Gross Fixed Assets 33,041 24,912 22,552 21,896 19,058
Accumulated Depreciation(13,983) (12,241) (10,889) (10,668) (9,371)
Net Fixed Assets 19,058 12,671 11,663 11,228 9,687
95
Intangibles 13,808 2,623 1,128 2,044 1,849
Cost in Excess 14,661 6,534 5,124 5,169 4,594
Non-Current Deferred Income Taxes - - - - -
Other Non-Current Assets 3,057 5,449 7,273 6,036 4,670
Total Non-Current Assets 50,584 27,277 25,188 24,477 20,800
Total Assets 68,153 39,848 35,994 34,628 29,930
Liabilities [+] in Millions of Dollars
12/2010 12/2009 12/2008 12/200712/2006
Accounts Payable 10,923 8,127 8,273 2,5622,102
Short Term Debt 4,898 464 369 - 274
Notes Payable - - - - -
Accrued Expenses - - - - -
Accrued Liabilities - - - 2,894 2,587
Deferred Revenues - - - - -
Current Deferred Income Taxes - - - - -
Other Current Liabilities71 165 145 2,297 1,897
Total Current Liabilities 15,892 8,756 8,787 7,753 6,860
Long Term Debt 19,999 7,400 7,858 4,203 2,550
96
Deferred Income Tax 4,057 659 226 646 528
Other Non-Current Liabilities 6,620 5,487 6,541 4,792 4,624
Minority Interest 312 638 476 - -
Capital Lease Obligations- - - - -
Preferred Securities of Subsidiary Trust - - - -
Preferred Equity Outside Shareholders' Equity - - - (91) (79)
Total Non-Current Liabilities 30,988 14,184 15,101 9,550 7,623
Total Liabilities 46,880 22,940 23,888 17,30314,483
Preferred Shareholder's Equity 41 41 41 - -
Common Shareholder's Equity 21,232 16,867 12,065 17,32515,447
Total Equity 21,273 16,908 12,106 17,32515,447 Total Liabilities & Shareholder's Equity68,153 39,84835,994
34,628 29,930
97
Nestlé with headquarters in Vevey, Switzerland was founded in 1866 by Henri
Nestlé and is today the world's biggest food and beverage company. Sales at the
end of 2004 were CHF 87 bn, with a net profit of CHF 6.7 bn. We employ around
247,000 people and have factories or operations in almost every country in the
world.
The Company's strategy is guided by several fundamental principles. Nestlé's
existing products grow through innovation and renovation while maintaining a
balance in geographic activities and product lines. Long-term potential is never
sacrificed for short-term performance. The Company's priority is to bring the best
and most relevant products to people, wherever they are, whatever their needs,
throughout their lives.
BACKGROUND
Nestle was promoted by Nestle Alimentana, Switzerland, a wholly owned subsidiary
of Nestle Holdings Ltd., Nassau, Bahama Islands. Nestle is one of the oldest food
MNC operating in India, with a presence of over a century. For a long time, Nestle
India’s operations were restricted to importing and trading of condensed milk and
infant food. Over the years, the Company expanded its
product range with new products in instant coffee, noodles, sauces, pickles, culinary
aids, chocolates and confectionery, dairy products and mineral water. Nestle was
incorporated as a limited company in 1959. In 1978, the Company issued shares to the
Indian public to reduce its foreign holdings to 40%. Its name was changed from Foods
Specialties Ltd. to the current name in 1981.The parent
held 51% stake in the company as at 2000 end. It has FIPB approval to hike stake by
10% and has been gradually acquiring shares from the open market. Parent stake in
the company as at 2001 end stood at 53.8%. The parent plans to continue hiking stake
through open market purchases. Nestle SA , the world’s leading food manufacturer
and the market leader in both coffee and mineral water, produces a wind range of
products including prepared dishes and cooking aids, milk-based products, cereals,
instant coffee, pharmaceuticals and baby foods. Nestle SA is a publicly owned
100
company, with subsidiaries across the world. It website addresses in 104 countries. It
is also the world largest food and beverage company with $71 billion in annual sales
and almost 230,000 employees around the world. It markets some 8000 brands that
include instant coffee.
Remarkably, its products are sold in every country in the world, including in North
Korea.
Nestle coat of arms, the bird’s nest, which refers to his name, has become a symbol
for the products being a safe care for their consumer product safety and quality.
Research and development based innovation capacity and strong brands are priority
for nestle Nestle India Ltd, 51% subsidiary of Nestle SA, is among the leading
branded food player in the country. It has a broad based presence in the foods sector
with leading market shares in instant coffee, infant foods, milk products and noodles.
It has also strengthened its presence in chocolates, confectioneries and other
semi processed food products during the last few years. The company has launched
Dairy Products like UHT Milk, Butter and Curd and also ventured into the mineral
water segment in 2001. Nestle’s leading brands include Cerelac, Nestum, Nescafe,
Maggie, Kitkat, Munch and Pure Life.
HISTORY OF NESTLE
101
Nestlé began in Switzerland in the mid 1860s when founder Henri Nestlé created one
of the first baby formulas. Henri realized the need for a healthy and economical
product to serve as an alternative for mothers who could not breastfeed their babies.
Mothers who were unable to breastfeed often lost their infants to malnutrition. Henri’s
product was a carefully formulated mixture of cow’s milk, flour and sugar. Nestlé’s
first product was called Farine Lactée (“cornflour gruel” in French) Henri Nestlé. The
product was first used on a premature baby who could not tolerate his mother’s milk
or other alternative products of that time. Doctors gave up on treating the infant.
Miraculously the baby tolerated Henri’s new formula and it provided the nourishment
that saved his life. Within a few years the first Nestlé product was marketed in
Europe.
In 1874 the Nestlé Company was purchased by Jules Monnerat. Nestlé developed its
own condensed milk to contend with its competitor, the Anglo-Swiss Condensed Milk
Company. The Anglo-Swiss Condensed Milk Company made products like cheese
and instant formulas. The two companies merged in 1905, the year after Nestlé added
chocolate to its line of foods. The newly formed Nestlé and Anglo-Swiss Milk
Company had factories in the United States, Britain, Spain and Germany. Soon the
company was full-scale manufacturing in Australia with warehouses in Singapore,
Hong Kong and Bombay. Most production still took place in Europe.
The start of World War I made it difficult for Nestlé to buy raw ingredients and
distribute products. Fresh milk was scarce in Europe, and factories had to sell milk for
the public need instead of using it as an ingredient in foods. Nestlé purchased several
factories in the U.S. to keep up with the increasing demand for condensed milk and
dairy products via government contracts. The company’s production doubled by the
end of the war. When fresh milk became available again after the war, Nestlé suffered
and slipped into debt. The price of ingredients was increasing, the economy has
slowed and exchange rates deteriorated because of the war.
An expert banker helped Nestlé find ways to reduce its debt. By the 1920s Nestlé was
creating new chocolate and powdered beverage products. Adding to the product line
once again, Nestlé developed Nescafé in the 1930s and Nestea followed. Nescafé, a
soluble powder, revolutionized coffee drinking and became an instant hit.
102
With the onset of the Second World War, profits plummeted. Switzerland was neutral
in the war and became increasingly isolated in Europe. Many of Nestlé’s executive
officers were transferred to offices in the U.S. Because of distribution problems in
Europe and Asia, Nestlé opened factories in developing countries in Latin America.
Production increased dramatically after America entered the war. Nescafé became a
main beverage for the American servicemen in Europe and Asia. Total sales increased
by $125 million from 1938 to 1945.
Nestlé continued to prosper, merging with Alimentana S.A., a company that
manufactured soups and seasonings, in 1947. In the coming years, Nestlé acquired
Crosse & Blackwell, Findus frozen foods, Libby’s fruit juices, and Stouffer’s frozen
foods. Nescafé instant coffee sales quadrupled from 1960 to 1974, and the new
technology of freeze-drying allowed the company to create a new kind of instant
coffee, which they named Taster’s Choice.
Expanding its product line outside of the food market, Nestlé became a major
stockholder in L’Oréal cosmetics in 1974. Soon after the company suffered with
increasing oil prices and the slowing growth in industrialized countries. Foreign
exchange rates decreased, in turn reducing the value of sterling, the pound, dollar and
franc. Prices of coffee beans and cocoa rose radically, presenting further problems for
Nestlé. The company decided to venture into the pharmaceutical industry by acquiring
Alcon Laboratories, Inc. While trying to deal with unstable economic conditions and
exploring its new ventures, Nestlé faced the crisis of an international boycott.
Many organized groups began boycotting all of Nestlé’s products because they
disapproved of Nestlé marketing its baby formula in developing countries. Problems
like illiteracy and poverty caused some mothers to use less formula than
recommended. In a watered down formula, vital nutrients are lessoned. Contaminated
water presented another problem, since the formulas had to be mixed with water. The
organizations argued that the misuse of formula resulted in the malnutrition or death
of many infants in developing countries.
According to Nestlé the World Health Organization never made statements tying
infant death or malnutrition with baby formulas. The company didn’t deny the
superiority of breastfeeding and agreed that substituting breast milk for other
103
substances could be very dangerous. Nestlé explained that breastfeeding and non-
breastfeeding mothers in developing countries often gave their babies whole cow’s
milk, tea, cornstarch, rice water or a mix of flour and water. These alternatives were
very unhealthy and a nutritional baby formula was a better choice. Nestlé says that it
has never discouraged breastfeeding when it was possible. Nestlé agreed to follow the
International Code in developing countries in 1984, and the boycott was suspended. It
resumed several years later when the organizations believed Nestlé was sending free
or low cost baby formulas to developing countries. Nestlé said it only sent formula to
countries that allow donations for orphans, multiple births, and babies with no access
to breast milk. The company has stopped all public advertising for formula in
developing countries for almost 20 years. The boycott continues to some extent to this
day without satisfactory resolution.
By the 1980s Nestlé had a new Chief Executive Officer. The company focused on
improving its financial situation and continuing to expand. In the one of the largest
takeovers at that time, Nestlé bought Carnation for $3 billion and parted with any
unprofitable businesses. International trade barriers diminished in the 1990s, opening
trade with parts of Europe and China. In the 1990s Nestlé acquired San Pellegrino,
and Spillers Petfoods of the UK. With the acquisition of Ralston Purina in 2002, the
Nestlé-owned pet care businesses joined to form the industry leader Nestlé Purina
PetCare. The leading in the food industry, Nestlé brings in $81 billion in overall sales
and has 470 factories around the world. Nestlé will continue to grow, introduce new
products and renovate existing ones. The company’s mission is to focus on long-term
potential over short-term performance
KEY EXECUTIVES OF NESTLE
104
Board Members
Name
(Connections)
Type of Board
MembersPrimary Company
William Stiritz -- Agribrands International, Inc.
Franklin Krum -- Nestle Purina PetCare Company
Richard Liddy -- MetLife, Inc.
Katherine Ortega -- The Kroger Co.
Ronald
Thompson --
Teachers Insurance and Annuity
Association College Retirement
Equities Fund
David Banks --Beverly Enterprises-Michigan,
Inc
John Biggs -- Boeing Co.
Donald Danforth
Jr.-- Nestle Purina PetCare Company
David Farrell -- Emerson Electric Co.
M. Ingram -- Ralcorp Holdings Inc.
John McDonnell -- Boeing Co.
Name Title
W. Patrick
McGinnis Chief Executive Officer, President and Director
James R.
Elsesser
Chief Financial Officer, Vice President and
Treasurer
Terence E. Block
President of Nestlé Purina Pet Food-North America
and Chief Operating Officer of North American Pet
Foods
Joseph R.
Sivewright
President of Nestle Purina PetCare-Latin America &
Caribbean
105
Name Title
Robert C. Watt President - Golden Products Division and executive
officer
Luis Cantarell Executive Vice President
PRODUCT MIX
Product Line width
106
Nestle product consist of 6 main aspect which is beverage, milk, prepared food, ice
cream, cereals and chocolates. There are varieties of each product lines for each type
of products. They also will upgrade their product lines through the changing of the
lifestyle form time to time.
Brands of Nestle
Kit Kat
Nescafe
Nestle Milo
Maggi
Nestle water
Nido
Nestle milk pack
Nestle cerelac
Friskies
Nestle yogurt
Nestle pudina raita
Nestle zeera raita
Nestle flavors cream
Nestle rice
Nestle frost
Polo
Breakfast cereals
Lactogen
Milkpack desi ghee
Coffee:
Nescafe, Gold Blend, Blend 37, Alta Rica, Cap Colombie, Cappuccino, Decaff, Fine Blend.
Dairy Products:
107
Carnation, Chambourcy, Coffee-Mate, Fussells, Ideal, Milkmaid, Tip-Top, Bonjour, Chamby,
Crème Vienna, Darlky, Flanby, Fulcreem Custard, Hippopota, Jacky, Kremly, Le Grande,
Nouvelle, Robot.
Confectionery & Snacks: KitKat, Rowntree, Aero, After Eights, Lyons Maid Ice-Cream,
Polo, Smarties, Animal Bar, Baci Chocolate, Black Magic, Blue Riband, Breakaway, Cabana,
Caramac, Caramel Wafer, Cello, Creamola, Dairy Crunch, Drifter, Eclipse, Good News,
Festival, Fizzy Jerkz, Fruit Pastilles, Fox’s Glacier Mints, Henri Nestle Collection, Jellytots,
Karima, Lion bar, Matchmakers, Milky bar, Montego, Munchies, Novo, Quality Street, Rolo,
RPC, Savana, Secret, Toffee Crisp, Toffo, Tooty Frooties, Walnut Whip, Weekend, Willy
Wonka, Yorkie.
Seasonings:
British Shoyu, British Vinegars, Cook-in-the-Pot, Dufrais, Sarsons.
Mineral Water: Perrier, Ashbourne, Contrexeville, Buxton, Vittel, Vittelloise.
Other drinks:
Milo, Build-up, Caro, Elevenses, Flo-Mix, Libby’s juices, Mix-O-Choc, Moonshine, Nescore,
Nesfit, Nesquick, .
108
Processed Meals:
Findus, Buitoni Pasta, Crosse & Blackwell, Maggi, Alphabetti, Bonne Cuisine, Dish-of-the-
Day, Eskimo, Four Seasons, Healthy Balance, Lean Cuisine, Pasta Choice, Rice & Things,
Scrunchies, Waistline.
Spreads & Pickles:
Branston Pickle, Gales Honey, Holgates Honey, Pan Yan, Sun-Pat, Tartex Vegetable Pate.
Cereals:
Shredded Wheat, Shreddies, Cheerios, Cinnamon Toast Crunch, Cocoa Puffs, Crisp Rice,
Energen Wheatflakes, Force, Golden Grahams, Honey Nut Cheerios, Lucky Charm, Team,
Roberston’s cornflakes, Sunny Jimj Wheatflakes.
109
COMPITETIORS
Principal Competitors:
Borden, Inc.;
Cadbury Schweppes plc;
Campbell Soup Company;
Chiquita Brands International, Inc.;
The Coca-Cola Company;
ConAgra Foods, Inc.;
Cott Corporation;
Groupe Danone;
General Mills, Inc.;
Golden Enterprises, Inc.;
Keebler Foods Company
; Kraft Foods, Inc.
Ocean Spray Cranberries, Inc.;
The Procter & Gamble Company.
110
STP STRATEGY
Segmented and Target Market
A market segment consists of a group of customers who share a similar set ofwants.
The marketer does not create the segments; the marketer’s task is to identify the
segments and decide which one (s) to target. Segment marketing offers several benefits over
mass marketing. The company can create a more fine-tuned product or service offering and
price it appropriately for the target segment. The company can more easily
select the best distribution and communications channels, and it will also have a clearer
picture of its competitors, which are the companies going after the same segment. Our market
segment is based on our observation; analysis as well as we is in Nestle shoes. The customers
can be classified according to the following variables:
1. Geographic Segmentation:
Regions: Commonly people prefer to drink Milo throughout the year. But Nestle can segment
the market on the basis of season. The consumption of cold Milo goes down during the rainy
season as people prefer to have hot Milo. In hotter regions the consumption pattern doesn’t
change much.
Cities: Consumption of Milo is more in the cities as compared to the villages due to various
factors such as income and education level. Nestle should focus more on making Milo
available in the every places where people are willing and able to buy.
2. Demographic Segmentation:
Age: Nestle can easily target various age groups. The most important of these groups are
children and old people. For children it can introduce Milo with additional nutritional
contents such as vitamins and minerals. For older people it already has clinical nutrition. It
just needs to get its product known among these people.
Gender : It will be very beneficial to target women as they usually shop for their family. If
they are convinced that the Milo will be good for their families, they will purchase.
111
Income and occupation: People will buy Milo when they have enough monetary resources.
Nestle should target people in the higher income groups. People with blue collar jobs can be
targeted by telling them that the Milo will help them in their daily routine. Life cycle stage
can also be important because families with younger kids will want to buy nestle
3. Psychographic segmentation:
Social class and life style: People belonging to the higher social classes tend to spend more
on luxuries as compared to people in the lower classes. Such people can be easily targeted as
they are very health conscious. Nestle can urge these people to buy Milo which is rich in
nutrition.
Personality: People who are outdoorsy and are involved in sports can also be targeted by
tagging the brand with some sport celebrity.
112
Product positioning
Having decided its corporate objectives and strategy, Nestlé can set marketing
objectives for each of its product, in this case an individual product which is Milo.
The primary objective for Milo is to maintain its position as the Malaysia’s number
one selling chocolate malt drink brand. In order to achieve this, Nestlé has to develop
a marketing strategy that will take into account all the elements of the marketing mix.
This will involve individual strategies for pricing, product development, promotion
and distribution. Since Nestle Milo is an established brand name, these strategies must
be flexible and relevant to each new generation of consumers, but at the same time,
great care must be taken not to damage the perceptions of the product built up over
decades of marketing. Having decided its corporate objectives and strategy, Nestlé
can set marketing objectives for each of its product, in this case an individual product
which is Milo. The primary objective for Nestle is to maintain its position as the
number one selling chocolate drink brand. In order to achieve this, Nestlé has to
develop a marketing strategy that will take into account all the elements of the
marketing mix. This will involve individual strategies for pricing, product
development, promotion and distribution. Since Nestle Milo is an established brand
name, these strategies must be flexible
and relevant to each new generation of consumers, but at the same time, great carem
must be taken not to damage the perceptions of the product built up over decades of
marketing.
113
PEST Analysis
We are going to produce a PEST analysis to find out what external influences may be
affecting the Nestle product and to what extent to which customers decide to buy
them. The purpose of the PEST analysis is to analyze the organization (Nestle )
operates and to identify how it may influence marketing decisions. A PEST analysis
analyses the external environment in which an organization operates and identifies
how it should influence marketing decisions.
The initials P.E.S.T stand for:
Political
Economical
Strengths
Threats
Political Factors
The actions of governments can have major effects on business and markets,
including creating or reducing demand for particular products and services.
Economical Factors
Consumer spending may be controlled by a range of economic factors such as income
levels, inflation, taxes,
unemployment, exchange rates and mortgage rates.
Socia l Factors
Social trends are important because they have a direct influence on the demand for
particular types of product
.
Technological Factors
Development in technology gives rise to new products and market opportunities, e.g.
the rapid growing use of computerized reservations systems.
114
Nestle SWOT Analysis
Nestle, headquarters in Switzerland, was founded by Henri Nestle in 1866. It is
renowned as the world’s leading nutrition and health based company. Nestle grows is
product line through innovation as well as renovation and maintains a balance on its
geo-environmental activities and product lines. They opt for long term performance
rather than short term goals. The Company prioritizes in bringing the most relevant
products to the consumers according to their needs that will prove valuable
throughout their life.
Strengths:
• Globally recognized as one of the largest and powerful food producers, covering
almost every country (factories and plants).
• Employs approximately 280,000 people globally.
• Powerful brand positioning in the consumers mind.
• It has a vastly diversified product portfolio containing approximately 6000 brands
(beverages, ice creams, frozen food items, chocolates and biscuits, pet care nutrition
items, etc.)
• It has established joint ventures with giants like Coca Cola, General Mills and
L’Oreal that are helpful in providing knowledge on different technological aspects.
• Consistently ranked as largest bottled water corporation that operates in an
environmental friendly manner.
• Top 50 list of Fortune’s ‘America’s Most Admired Food Companies’, and ranked on
top on Consumer Food Products.
• Strong internal growth and emphasis on innovation internally.
• Strong cultural environment, that acts as a loyalty carrier for the employees.
115
• Nestle has taken a visionary step as being one of the many companies that represent
and encourage globalization that has also become an identity for its logo.
• Quality is a vital element regarding nestle products.
• Largest consumer products organization that operates globally.
• It also sells professional brands to different customers such as colleges, hotels,
restaurants etc.
• Powerful marketer, and never seizes any opportunity to embed the brand image in
the mind of the consumer. The quality of the Nestle products embeds an element of
trust in the mind of the consumer that makes Nestle one of the powerful brands to be
followed.
• Produces low cost products that give them an edge to their competitors. It also has
low operating costs.
• Globally, biggest ice-cream producer, having a market share of approximately
17.5% (2006).
• The name Nestle also visualizes the high standard and quality of the product.
• Customer base loyalty for Nestle is very vast and powerful.
• The decentralized culture in the organization encourages employees.
• It has a dynamic and innovative approach when it comes to new trends regarding the
technology.
Weaknesses:
• Hovering over the stats of 2008, the food industry grew 8.9% but Nestle lacked the
potential to raise their sales in the organic food division that lay flat.
116
• Regulators like FDA and AMA (American Medical Association) are pressing on the
firm for removing tags that hold no ground such as ‘low cholesterol’ or ‘heart
healthy’. Parents have also reported diabetic epidemic due to the consumption of such
goods, in children especially. Promoting infant milk products comparing to
breastfeeding. Slaves in African countries that are working under it. It holds up a
negative effect regarding the whole brand.
• Retailers do not get to set high margins to indulge more in sales.
• Logistics cost is quite high.
• Many products are not understandable in different countries. It did not make much
of an impact in France with their LC-1 (food commodity).
• Coordination between country specific plants with the Center, due to which some
plants are running exceptionally smooth while operations in other countries lack
effectiveness.
• Transportation as well as storage (proper warehousing) problems.
• Supply Chain having a complex stature (India plant transitional traceability).
• The immense diversification portfolio of the firm makes it impossible to run every
division smoothly.
• Russia being an unstable market for Nestle which cuts a big chunk from Nestle’s
bite.
• It is also perceived that Nestle puts profit first.
Opportunities:
• Due to the high intensity of the health conscious awareness in the society, more
health based products are required especially with incompromisable quality.
117
• Can go into the anti-allergy products that are very common, such as peanut free or
gluten free products.
• They can also invest in snacks that would further diversify its product portfolio.
• Provide incentives to the retailers to increase sales volume.
• Open cafes that would exclusively provide Nestle products.
• LC-1 having the opportunity of having a greater impact in Germany (2 years had
them go for 60% of the market share), and being the established market leader, they
can establish more brands in the market.
• Middle class share in most of the economies are growing much larger.
• Nestle India may hold the position of being the export hub due to the low cost of
labour comparatively to developed countries.
• In Asian countries like India, Pakistan, Bangladesh; consumers are mostly price
conscious rather than health conscious. Nestle has an opportunity to have extensive
strategies implemented to gain the market in such countries.
• Developing countries have a higher rate of GDP than those of developing countries,
Nestle should enter in such markets as well.
• Recession has created such an impact that the market is struggling and has almost
got out of that recession that will surely increase the cycle of cash flow which will be
profitable for Nestle to cash in on such a time.
Threats:
• Contamination of products should be regarded strictly (Cookie Dough, March 2009).
• The company has a not so pretty history with the FDA. Pet Food contamination
2007 (imported from China, the vegetables contained rat poison).
118
• Inflation rise is giving birth to high prices. Raw chocolate prices are jumping, along
with the Dairy costs; which leaves heavy cuts in the margin in order to make the
customers brand loyal. They have also shrink the packaging which is not really
noticeable, so the customers are paying the same amount for a lesser product.
• Competitors like Cadbury Schweppes, Hershey’s, Quaker, Heinz, Del Monte,
Kellogg’s, and Kraft Foods are also well established. It’s a tough market with a
tougher competition for gaining market share.
• Market is quite mature and the competitors specialize in a certain product that can
hit hard on Nestle. (Yogurt Market US: General Mills)
• In the Indian market, fresh food is preferred than ready-to-eat meals.
• In still developing countries as well as underdeveloped countries, Nestle will face a
large competition in market both domestic and unorganized sectors.
• Poverty sector in developing countries is also a lacking that must be watched over
for.
• Malnutrition and obesity are yet another burden faced by the developing countries.
119
Cadbury Schweppes plc:
Company Profile
This company profile offers a comprehensive analysis of the organization, its business
segments, and competitors. It analyzes the business and marketing strategies adopted
by the company, to gain a competitive edge in the industry. The profile also evaluates
the strengths of the company and the opportunities present in the market. This profile
is of immense help to management consultants, analysts, market research
organizations and corporate advisors.
Company Analysis-It involves analysis of the company at three levels – segments,
organizational structure and ownership composition. Both business and geographic
segments are analyzed alongwith their recent financial performance. It further
discusses the major subsidiaries of the company and the recent merger & acquisitions.
Business Developments-This section examines the significant developments that have
taken place in the company. It is a form of news analysis where the most critical
company news is discussed.Cadbury plc is a British confectionery company, the industry's
second-largest globally after the combined Mars-Wrigley. Headquartered in Cadbury House
in the Uxbridge Business Park in Uxbridge, London Borough of Hillingdon, England and
formerly listed on the London Stock Exchange, Cadbury was controversially acquired by Kraft
Foods in February 2010. After integration the combined Cadbury and Kraft companies
became the largest confectionery company in the world. The company was a constant
constituent of the FTSE 100 from the index's 1984 inception until its 2010 takeover.
Dr Pepper Snapple Group
Dr Pepper Snapple Group Inc. (formerly Cadbury Schweppes Americas
Beverages) is an American soft drink company, based in Plano, Texas.It was spun off
from Britain's Cadbury Schweppes, on May 5, 2008, with trading in its shares starting
on May 7, 2008. Cadbury Schweppes plc became Cadbury plc on May 5, 2008
125
EARLY HISTORY
In 1824, John Cadbury began selling tea, coffee, and drinking chocolate, which he
produced himself, at Bull Street in Birmingham, England. John Cadbury later moved
into the production of a variety of Cocoas and Drinking Chocolates being
manufactured from a factory in Bridge Street, supplying mainly to the wealthy due to
the high cost of manufacture at this time. During this time a partnership was struck
between John Cadbury and his brother Benjamin. At this time the company was
known as 'Cadbury Brothers of Birmingham'.
The two brothers opened an office in London and in 1854 received the Royal Warrant
as manufacturers of chocolate and cocoa to Queen Victoria. Around this time in the
1850s the industry received a much needed boost with the reduction in high import
taxes on cocoa; this allowed chocolate to become more affordable to everyone.
Due to the popularity of a new expanded product line, including the very popular
Cadbury's Cocoa Essence, the company's success led to the decision in 1873 to cease
the trading of tea. Around this time, master confectioner Frederic Kinchelman was
appointed to share his recipe and production secrets with Cadbury, which led to an
assortment of various chocolate covered items.
Having taken over the business in 1861, John Cadbury's sons Richard and George
decided in 1878 that they needed to find new premises. Requiring better transport
access for milk that was inward shipped by canal, and cocoa that was brought in by
rail from London, Southampton and Liverpool docks, the Cadburys started looking
for a new greenfield site. Noticing the development of the Birmingham West
Suburban Railway south along the path of the Worcester and Birmingham Canal, in
1878 they acquired the Bournbrook estate, comprising 14.5 acres (5.9 ha) of
countryside 5 miles (8.0 km) south of the outskirts of Birmingham. Located right next
to the new Stirchley Road railway station, itself directly opposite the canal, they
renamed the Bournbrook estate to Bournville and opened the Bournville factory in
1879.
126
In 1893, George Cadbury bought 120 acres (49 ha) of land close to the works and
planned, at his own expense, a model village which would 'alleviate the evils of
modern more cramped living conditions'. By 1900 the estate included 313 cottages
and houses set on 330 acres (130 ha) of land. As the Cadbury family were Quakers
there were no pubs in the estate; in fact, it was their Quaker beliefs that first led them
to sell tea, coffee and cocoa as alternatives to alcohol.
1900 to 1950
In 1905, Cadbury's launched its Dairy Milk bar, with a higher proportion of milk than
previous chocolate bars, and it became the company's best selling product by 1913.
Fruit and Nut was introduced as part of the Dairy Milk line in 1928, soon followed by
Whole Nut in 1933. By this point, Cadbury's was the brand leader in the United
Kingdom. These were accompanied by several other products: Flake (1920), Cream-
filled eggs (1923), Crunchie (1929) and Roses (1938).[9] Cadbury's Milk Tray was
first produced in 1915 and continued in production throughout the remainder of the
First World War. More than 2,000 of Cadbury's male employees joined the Armed
Forces and to support the war effort, Cadbury provided clothing, books and chocolate
to soldiers. After the war, the Bournville factory was redeveloped and mass
production began in earnest. In 1918, Cadbury opened their first overseas factory in
Hobart, Tasmania and in 1919 undertook a merger with J. S. Fry & Sons, another
chocolate manufacturer, resulting in the integration of well-known brands such as
Fry's Chocolate Cream and Fry's Turkish Delight.[6] During World War II, parts of the
Bournville factory were turned over to war work, producing milling machines and
seats for fighter aircraft. Workers ploughed football fields to plant crops. As chocolate
was regarded as an essential food, it was placed under government supervision for the
entire war. The wartime rationing of chocolate ended in 1949, and normal production
resumed. Cadbury subsequently built new factories and had an increasing demand for
their products.
Merger with Schweppes
The Cadbury Schweppes logo used until the demerger in 2008
127
Cadbury merged with drinks company Schweppes to form Cadbury Schweppes in
1969.
Cadbury Schweppes went on to acquire Sunkist, Canada Dry, Typhoo Tea and more.
In the US, Schweppes Beverages was created and the manufacture of Cadbury
confectionery brands were licensed to Hershey's.
Snapple, Mistic and Stewart's (formerly Cable Car Beverage) were sold by Triarc to
Cadbury Schweppes in 2000 for $1.45 billion. In October of that same year, Cadbury
Schweppes purchased Royal Crown from Triarc.
Demerger
In March 2007, it was revealed that Cadbury Schweppes was planning to split its
business into two separate entities: one focusing on its main chocolate and
confectionery market; the other on its US drinks business. The demerger took effect
on 2 May 2008, with the drinks business becoming Dr. Pepper Snapple Group Inc. In
December 2008 it was announced that Cadbury was to sell its Australian beverage
unit to Asahi Breweries.
Recent developments
In October 2007, Cadbury announced the closure of the Somerdale Factory,
Keynsham, formerly part of Fry's. Between 500 and 700 jobs were affected by this
change. Production transferred to other plants in England and Poland.
In 2008 Monkhill Confectionery, the Own Label trading division of Cadbury Trebor
Bassett was sold to Tangerine Confectionery for £58million cash. This sale included
factories at Pontefract, Cleckheaton and York and a distribution centre near
Chesterfield, and the transfer of around 800 employees.
In mid-2009 Cadbury replaced some of the cocoa butter in their non-UK chocolate
products with palm oil. Despite stating this was a response to consumer demand to
improve taste and texture, there was no "new improved recipe" claim placed on New
Zealand labels. Consumer backlash was significant from environmentalists and
chocolate lovers. By August 2009, the company announced that it was reverting to the
128
use of cocoa butter in New Zealand. In addition, they would source cocoa beans
through Fair Trade channels. In January 2010 prospective buyer Kraft pledged to
honour Cadbury's commitment.
Kraft Foods takeover
On 7 September 2009 Kraft Foods made a £10.2 billion (US$16.2 billion) indicative
takeover bid for Cadbury. The offer was rejected, with Cadbury stating that it
undervalued the company. Kraft launched a formal, hostile bid for Cadbury valuing
the firm at £9.8 billion on 9 November 2009. Business Secretary Peter Mandelson
warned Kraft not to try to "make a quick buck" from the acquisition of Cadbury. On
19 January 2010, it was announced that Cadbury and Kraft Foods had reached a deal
and that Kraft would purchase Cadbury for £8.40 per share, valuing Cadbury at
£11.5bn (US$18.9bn). Kraft, which issued a statement stating that the deal will create
a "global confectionery leader", had to borrow £7 billion (US$11.5bn) in order to
finance the takeover.
The Hershey Company, based in Pennsylvania, manufactures and distributes
Cadbury-branded chocolate (but not its other confectionery) in the United States and
has been reported to share Cadbury's "ethos". Hershey had expressed an interest in
buying Cadbury because it would broaden its access to faster-growing international
markets. But on 22 January 2010, Hershey announced that it would not counter
Kraft's final offer.
The acquisition of Cadbury faced widespread disapproval from the British public, as
well as groups and organisations including trade union Unite, who fought against the
acquisition of the company which, according to Prime Minister Gordon Brown, was
very important to the British economy. Unite estimated that a takeover by Kraft could
put 30,000 jobs "at risk", and UK shareholders protested over the Mergers and
Acquisitions advisory fees charged by banks. Cadbury's M&A advisers were UBS,
Goldman Sachs and Morgan Stanley. Controversially, RBS, a bank 84% owned by
the United Kingdom Government, funded the Kraft takeover.
On 2 February 2010, Kraft secured over 71% of Cadbury's shares thus finalising the
deal. Kraft had needed to reach 75% of the shares in order to be able to delist Cadbury
129
from the stock market and fully integrate it as part of Kraft. This was achieved on 5
February 2010, and the company announced that Cadbury shares would be de-listed
on 8 March 2010.
On 3 February 2010, the Chairman Roger Carr, chief executive Todd Stitzer and chief
financial officer Andrew Bonfield all announced their resignations. Stitzer had
worked at the company for 27 years.
On 9 February 2010, Kraft announced that they were planning to close the Somerdale
Factory, Keynsham, with the loss of 400 jobs. The management explained that
existing plans to move production to Poland were too advanced to be realistically
reversed, though assurances had been given regarding sustaining the plant. Staff at
Keynsham criticised this move, suggesting that they felt betrayed and as if they have
been "sacked twice". On 22 April 2010, Phil Rumbol, the man behind the famous
Gorilla advertisement, announced his plans to leave the Cadbury company in July
following Kraft's takeover.
In June 2010 the Polish division, Cadbury-Wedel, was sold to Lotte of Japan. The
European Commission made the sale a condition of the Kraft takeover. As part of the
deal Kraft will keep the Cadbury, Hall's and other brands along with two plants in
Skarbimierz. Lotte will take over the plant in Warsaw along with the E Wedel brand.
The firm was known as "Cadbury Schweppes plc" from 1969 until a May 2008
demerger, in which its global confectionery business was separated from its U.S.
beverage unit, which has been renamed Dr Pepper Snapple Group. Type Subsidiary of
Kraft Foods Industry Confectionery Founded 1824 Headquarters Uxbridge, London,
United Kingdom Products See list of Cadbury products Revenue GB£5,384 million
(2008) Operating income GB£388 million (2008) Net income GB£364 million (2008)
Employees 71,657 (2008) Parent Kraft Foods Website Cadbury.co.uk
130
KEY EXECUTIVES
Cadbury India Ltd
Board Of Directors
Chairman C Y Pal
Managing Director Anand Kripalu
Harsh Mariwala
Radhakrishnan Meno
Director Suresh Talwar
Atul Bhatia
V Chandramouli
Director (Finance & Commer.) Rajesh Garg
Director Jaiboy Phillips
Executive Director Rajesh Ramanathan
Sunil Sethi
NarayanSundararaman
Company Secretary
Barkha Bordia
Chairman: Wayne R.
Sanders
President, CEO, and Director: Larry D. Young
EVP and CFO: Martin M. (Marty) Ellen
131
PRODUCT MIX
Cool Ridge Spring Water (Australia)
Coolah Energy
Country Time
Cream Soda (Hong Kong, Macau, South Africa)
Crush
Deja Blue
Diet RC Cola--sold in a few markets, this is a completely separate line from
Diet Rite, in that it is more related to RC Cola in taste.
Diet Rite
dnL
Dr Pepper
Ginger ale
Gini'
Grapefruit Soda (Hong Kong)
Granadilla Twist (South Africa)
Hawaiian Punch
Hires Root Beer
IBC Root Beer
Lemon Twist; mineral water and mineral soft drink in Mexico
Quinine Tonic water
Raging Cow
Red Fusion (discontinued)
R.C. Cola
Ricql 竪 s
Russchian
Schweppes
132
Slush Puppie
Snapple
Solo
Sparberry (South Africa)
Squirt
Stewart's Soda
Sundrop
Sunkist
Tahiti Treat
TriNa, soft drinks and ice-teas in Spain
Vernor's ? ginger ale
Welch's
Wink
Yoo-Hoo
Other products
Bournville Cocoa
Drinking Chocolate powder
See also Cadbury Adams products: this subsidiary produces several brands of
gum, breath mints, and cough drops.
Dr Pepper/Seven Up
Nantucket Nectars
133
COMPETITORS
Principal Competitors:
The Coca-Cola Company (U.S.A.)
Mars, Incorporated (U.S.A.)
PepsiCo, Inc. (U.S.A.)
Hansen Natural Corporation (hans)
Kraft Foods, Inc.;
Nestlé S.A.;
Ocean Spray Cranberries, Inc.;
The Procter & Gamble Company.
134
STP STRATEGY
Product Segmentation Strategy:
A mass market product targets the entire world as one segment.
A market segmentation strategy is a method of creating products specifically for
target markets. Product segmentation strategy refers to the design of the product itself.
A company performs a product differentiation strategy to distinguish a product in one
market segment from competitors' products, as well as its own products available in
other market segments. According to the University of North Carolina, product
differentiation includes emphasizing product differences as well as designing product
differences.
Mass Market
A mass market strategy is one type of product segmentation strategy. Soft drinks,
such as Coca Cola, Pepsi and Dr. Pepper, are sold to a global market. There is no
difference between the soda cans and bottles available in different geographic
locations, or very little. The benefit of this strategy is that the company receives great
135
economy of scale advantages since its factories are manufacturing the same product
with the same materials.
Large Segment
Large segment strategies are slightly more specific. These require a significant
investment to compete successfully in every available market at the same time. A
company can specialize in making one type of product, such as compact cars, sedans,
motorcycles or trucks. This can also allow a company to eliminate an unprofitable
segment or target the segment where it has the greatest advantage.
Adjacent Segment
An adjacent segmentation strategy allows the company to consistently grow its
market. Toyota initially targeted subcompact cars as these vehicles are small and
cheaper to make. Using an adjacent segmentation strategy, Toyota could then switch
to a slightly larger car, such as a station wagon. Following the example, it is easier for
Toyota to make products that are slightly different rather than making subcompacts
then picking large luxury sedans as its second expansion market.
Multi-segment
A multi-segment strategy applies when a company targets more than one segment. A
manufacturer, such as Dow Chemical, can make many brands of detergent, changing
the concentration and ingredients for each specific market. The company runs a
separate advertising campaign for each product, and customers may not even know
that products in different sectors are made by the same company. Some companies
intentionally use this method to protect the reputation of their higher end brands.
136
Niche
Niche marketing is another strategy. According to the City University of New York,
this is one of the most effective methods for a smaller firm, such as Snapple, to
compete with larger competitors, such as Coca Cola. The niche contains a small
fraction of the market although a niche where the company can sell high end products
compensates for this factor. Sub Zero refrigerators have 70 percent of the high end
market even though they only have 2 percent of the overall refrigerator market,
according to Duke University.
STP Of Cadbury
The STP strategy:
In Indian markets, Cadbury India has managed its markets very well and is constantly
improvising on the product offerings to different market segments.
First step in the STP strategy would be to see how product is perceived in the markets.
it clearly shows how Cadbury is successfully eliminating the doubts and myths of
eating chocolates. A history about chocolates and related information about the
product is also presented in the website.
Next step will be segmenting the markets based on the gender, income, zones or
areas, consumer attitude and buying process and any other basis that is feasible in the
chocolate market. After the segments are recognized, provide such product offerings
to these markets that benefit the consumer groups as well as helps to frame and design
the marketing strategies.
Cadbury‟s product offerings are mostly based on the production capacity, pricing of
the various packs, packaging designs, storage facilities at the outlets, occasional and
situational demands, celebrity endorsements and many other factors.
Targeting the market segments, will be considered as the next important step. Unless
markets are targeted with the product offerings, very few will buy the product.
Therefore, Cadbury India has distinguished its product offerings to specific class of
137
consumer groups. For example, Cadbury Temptations and Bourneville are meant for
higher end consumer groups who are willing to pay more for the dark chocolates.
More recently, Cadbury has introduced SILK as a product offering and targets anyone
who can‟t resist chocolate. Cadbury SILK is only another product item in the CDM
product line.The immediate step that would follow Targeting is Positioning the
product offerings in the minds of
consumers. After the Worm Controversy in October 2003, Cadbury faced lot of
consumer grievances, enquiries, questions were raised on production quality,
packaging, storage and even resulted into low sales with a halt in the production.
However, Cadbury slowly emerged victorious and overcame the Worm issue by
proving to be more committed towards consumers. The Management invested time,
energy and money into packaging process, technology and even distribution. The
company website even displays a false rumour alert to notify people about any
wrongly given publicity or unreliable news. Consumer Service cell is also in place for
consumer to address their queries, experiences and doubts over the products. Several
ad campaigns were lined up consisting of many wonderful themes and taglines.
Amitabh Bachchan undoubtedly raised the consumer's confidence and their chocolate
eating habits. Some of the successful promotional methods are as below:
Sponsoring the Quiz contests such as Bournvita Quiz contests hosted by Derek
O‟Brien and Bournvita Confidence Academy shows.
Advertising with themes such as “Kuchh Khaas Hai,” “Pappu Pass Ho Gaya,”
“Meetha Hai Khana, Aaj Pehli tarik hai,” “ARREY” ad for Five Star Crunchy, “Pet
Puja” ad for Perk, and Boonville's classic ad, Colourful Pandas for Gems ads and
many others on the list.
Offering several variants in the existing product lines such as Silk, Fruit & Nuts in
Dairy Milk and Five Star, Fruity Gems in Gems, Glucose energy Perk; Bournvita
little champs for children and such other versions in the products Launching new
product ranges such as Bubbaloo bubble gum. Offering festival packs for Diwali,
Raksha Bandhan and other special occasions; Offering different packs at different
prices for different purchase situations and distributing them evenly. Constantly
138
assuring consumers about the quality aspects in the products and anything associated
with it.
Cadbury Company with its effective marketing and an accurate STP strategy has ruled
over consumer's taste buds and as for the company, it was always A Sweet Success
Story that continues.
139
SWOT ANALYSIS
Strengths:
Strong brand names like Cadbury Dairy Milk, Five star and Eclairs.
Rich product mix.
Support from the parent Cadbury Schweppes.
Weaknesses:
Lack of launch of new brands in Chocolates segment
.
Opportunities:
The Indian market and more specifically the urban areas where the penetration of Chocolates
is low can be developed as a future market through affordability and availability.
Using information and technology to bring efficiency in logistics and distribution.
Threats:
Stiff competition in Confectionery segment.
The company has large exposure to foreign currency exchange rate risk, mainly on account
of imported cocoa beans and cocoa butter in US Dollar and Pound Sterling.
140
Dr Pepper Snapple Group Inc. (formerly Cadbury Schweppes Americas Beverages) is
an American soft drink company, which was spun off from Britain's Cadbury
Schweppes, on May 5, 2008, with trading in its shares starting on May 7, 2008.
Cadbury Schweppes plc became Cadbury plc on May 5, 2008.
Strengths
Lack of capital constraints (availability of large free cash flow)
Strong market position
Solid brand portfolio
Strong revenue growth
Economies of scale
Broader product line
Popular brand of p0p
Weaknesses
Concentrated in North America (US, Canada, Mexico), where almost 70% of
revenues come from
Health Craze will hurt soft drink sales
Opportunities
Acquisitions & alliances
Bottled water growth
Hispanic growth in the US and Pepsi's ability to meet their tastes with current product
lines (i.e., Sabritas chips)
Growth in emerging markets
Growing consumer health consciousness will help Pepsi as it is already a leader in
non-carbonated drinks with brands Gatorade, Aquafina, Lipton; and also with healthy
food brands such as Quaker oats.
141
Threats
Declining economy/recession
Sluggish growth of carbonated drinks
Coca-Cola & other smaller, more nimble operators
Commodity price increases, fluctuating oil prices effect production and distribution
(gas, plastic)
142
FINANCIAL ANALYS
BALANCE SHEET
Dr Pepper Snapple Group, Inc. Income
Statement 10-Dec 9-Dec 8-Dec
Revenue 5,636.00 5,531.00 5,710.00
Cost of Goods Sold 2,243.00 2,234.00 2,590.00
Gross Profit 3,393.00 3,297.00 3,120.00
Gross Profit Margin 60.20% 59.60% 54.60%
SG&A Expense 2,233.00 2,135.00 2,075.00
Depreciation & Amortization 127 117 113
Operating Income 1,025.00 1,085.00 -168
Operating Margin 18.20% 19.60% -2.90%
Nonoperating Income -79 22
-
1,023.00
Nonoperating Expenses -125 -239 --
Income Before Taxes 821 868 -375
Income Taxes 294 315 -61
Net Income After Taxes 527 553 -314
Continuing Operations 528 555 -312
Discontinued Operations -- -- --
Total Operations 528 555 -312
Total Net Income 528 555 -312
Net Profit Margin 9.40% 10% -5.50%
Diluted EPS from Total Net Income 2.17 2.17 -1.23
Dividends per Share 0.9 -- --
All amounts in millions of US Dollars except per share amounts.
Dr Pepper Snapple Group, Inc. Balance
SheetAssets 10-Dec 9-Dec 8-Dec
Current Assets
143
Cash 315 280 214
Net Receivables 571 572 583
Inventories 244 262 263
Other Current Assets 179 165 177
Total Current Assets 1,309.00 1,279.00 1,237.00
Net Fixed Assets 1,168.00 1,109.00 990
Other Noncurrent Assets 6,382.00 6,388.00 6,411.00
Total Assets 8,859.00 8,776.00 8,638.00
Liabilities 10-Dec 9-Dec 8-Dec
Current Liabilities
Accounts Payable -- 252 234
Short-Term Debt 404 -- 5
Other Current Liabilities 934 602 562
Total Current Liabilities 1,338.00 854 801
Long-Term Debt 1,687.00 2,960.00 3,522.00
Other Noncurrent Liabilities 3,375.00 1,775.00 1,708.00
Total Liabilities 6,400.00 5,589.00 6,031.00
Shareholder's Equity
Preferred Stock Equity 0 0 --
Common Stock Equity 2,459.00 3,187.00 2,607.00
Total Equity 2,459.00 3,187.00 2,607.00
Shares Outstanding (thou.)
#######
#
#######
#
#######
#
All amounts in millions of US Dollars except per share amount
144
COMPANY PROFILE:
O V E R V I E W
National Beverage Corp. develops, manufactures, markets and distributes a complete
portfolio of quality beverage products throughout the United States. Incorporated in
Delaware in 1985,
National Beverage Corp. is a holding company for various operating subsidiaries.
When used in this report, the terms “we, “us,” “our,” “Company” and “National
Beverage” mean National Beverage Corp. and its subsidiaries. Our lines of multi-
flavored soft drinks, including those of our flagship brands, Shasta® and Faygo®,
emphasize distinctive flavor variety. In addition, we offer an assortment of premium
beverages geared to the health-conscious consumer, including Everfresh®, Home
Juice®, and Mr. Pure® 100% juice and juice-based products; and LaCroix®, Mt.
Shasta™, Crystal Bay® and ClearFruit® flavored
and spring water products. We also produce specialty products, including Rip It™, an
energy drink geared toward young consumers, Ohana® fruit-flavored drinks and St.
Nick’s® holiday soft drinks.
Substantially all of our brands are produced in 14 manufacturing facilities that are
strategically located in major metropolitan markets throughout the continental United
States. To a lesser extent,
we develop and produce soft drinks for retail grocery chains, warehouse clubs, mass-
merchandisers and wholesalers (“allied brands”) as well as soft drinks for other
beverage companies.
Our strategy emphasizes the growth of our products by offering a branded beverage
portfolio of proprietary flavors; by supporting the franchise value of regional brands
and expanding
those brands with new packaging and broader demographic emphasis; by developing
and acquiring innovative products tailored toward healthy lifestyles; and by appealing
to the “qualityprice” expectations of the family consumer. We believe that the
146
“regional share dynamics” of our brands perpetuate consumer loyalty within local
regional markets, resulting in more retailersponsored promotional activities.
Over the last several years, we have focused on increasing penetration of our brands
in the convenience channel through Company-owned and independent distributors.
The convenience channel is composed of convenience stores, gas stations and other
smaller “up-and-down-the-street” accounts. Because of the higher retail prices and
margins that typically prevail, we have undertaken specific measures to expand
distribution in this channel. These include development of products specifically
targeted to this market, such as ClearFruit, Everfresh, Mr. Pure, Crystal Bay, and Rip
It. Additionally, we have created proprietary and specialized packaging for these
products with distinctive graphics. We intend to continue our focus on enhancing
growth in the convenience channel through both specialized packaging and innovative
product development. Beverage industry sales are seasonal with the highest volume
typically realized during the summer months. Additionally, our operating results are
subject to numerous factors, including fluctuations in the costs of raw materials,
changes in consumer preference for beverage products and competitive pricing in
the marketplace. National Beverage Corp. (National Beverage), incorporated in 1985,
develops, manufactures, markets and distributes a portfolio of beverage products
throughout the United States. The Company develops and sells flavored beverage
products, which includes a range of flavored soft drinks, juices, waters and energy
drinks. Its brands include Shasta and Faygo, each of which has over 50 flavor
varieties. The Company also offers a range of flavored beverage products for the
health-conscious consumers, which includes Everfresh, Home Juice and Mr. Pure
100% juice and juice-based products; LaCroix, Crystal Bay and ClearFruit flavored,
sparkling and spring water products, and ASante waters. In addition, the Company
produces and markets Rip It energy drinks, Ohana fruit-flavored drinks and St. Nick’s
holiday soft drinks, as well as powder beverage enhancers sold under the NutraFizz
brand name. Substantially all of its brands are produced in 12 manufacturing facilities
that are located in metropolitan markets throughout the continental United States. It
also develops and produces soft drinks for certain retailers and beverage companies.
Shasta and Faygo, the Company’s soft drink brands, are manufactured and marketed
throughout the United States. Its Shasta brand includes a range of flavors of
carbonated soft drinks, as well as various water products. Faygo products are
147
primarily distributed east of the Mississippi River and include a multi-flavored
product line. National Beverage also produces and markets other brands of soft
drinks, juices, waters and other beverages, including Ritz, Big Shot, Everfresh, Mr.
Pure, LaCroix, Crystal Bay, Ohana, Rip It , Mega Sport and ASante.
The Company delivers its products through three distribution channels: take-home,
convenience and food-service. The take-home distribution channel consists of
national and regional grocery stores, warehouse clubs, mass-merchandisers,
wholesalers and dollar stores. It distributes its products to this channel through the
warehouse distribution system and the direct-store delivery system. Under the
warehouse distribution system, products are shipped from the Company’s
manufacturing facilities to the retailer’s centralized distribution centers and then
distributed by the retailer to each of its outlet locations with other goods. Products
sold through the direct-store delivery system are distributed directly to the customer’s
retail outlets by its direct-store delivery fleet and by independent distributors. The
Company also distributes its products to the convenience channel through its own
direct-store delivery fleet and those of independent distributors. Its Company-owned
direct-store distribution systems service certain schools and other institutions. The
Company’s take-home, convenience and food-service operations use vending
machines and glass-door coolers as marketing and promotional tools for its brands.
The Company competes with PepsiCo, Inc. and The Coca-Cola Company
/
History of National Beverage Corp.
Company History:
148
A leading second-tier beverage company, National Beverage Corp. develops,
produces, and sells branded soft drinks, juice products, and bottled water, distributing
its products nationwide from 14 manufacturing facilities scattered throughout the
United States. National Beverage acquired its first branded soft drink, Shasta, in 1985
and added Faygo, a regional brand, in 1987. With these two brands, the company
began developing a diversity of flavored beverages, supplying its products to retail
grocery chains, warehouse clubs, food service outlets, convenience stores, and
vending machines. Other branded beverage products were added in later years,
including Big Shot, a regional soft drink, Everfresh juice products, LaCROIX
carbonated and still water, à Santé sparkling mineral water, Body Works, an isotonic
sports drink, and Spree, an all-natural, carbonated soft drink. Unlike many of its
competitors, National Beverage manufactures its own beverage products instead of
contracting production to other bottlers. The operation of its own bottling plants
allows the company to perform bottling services for private label brands, giving it an
important secondary source of income. During the late 1990s, National Beverage was
77 percent-owned by its founder and chief executive officer, Nick A. Caporella.
Origins
Few companies in the history of business were created for the reasons that gave birth
to National Beverage. At its founding, the company served as a mechanism to resolve
an acrimonious struggle between two corporate barons, beginning as a hollow
corporate shell whose sole purpose was to rid another company of an unwanted suitor.
The dispute that eventually spawned National Beverage had its roots in the late 1970s,
when a Fort Lauderdale company named Burnup & Sims Inc. was thriving as an
installer of cable television and telecommunications systems. Headed by a
Pennsylvania coal miner's son named Nick Caporella, the company was performing
phenomenally well, demonstrating a level of profitability that delighted Wall Street
and one investor, Miami financier Victor Posner, in particular. Posner watched
Burnup & Sims's earnings nearly triple between 1978 and 1981 and decided to secure
a piece of the rising profits. Posner began buying shares in Burnup & Sims,
accumulating a sufficiently sized stake in the company to suggest to Caporella that a
hostile takeover was imminent. Caporella was adamantly opposed to any interference
149
or involvement on Posner's part and, as events unfolded, he displayed remarkable
perseverance and ingenuity in parrying what he perceived as an assault by Posner.
At first, as Posner's holding in Burnup & Sims gradually increased, it appeared
Caporella was unwilling to fight. In 1982, when Posner's stake eclipsed 29 percent,
Caporella quit in disgust, vacating his chief executive position at Burnup & Sims and
taking 17 executives with him. The cable television and telecommunications company
kept its doors open with no one inside to run the company, but, at the urging of
Burnup & Sims's board of directors, Caporella returned after a month and obtained a
temporary federal restraining order to bar Posner from interfering with the company's
business. The restraining order, however, was only a temporary measure. Caporella
wanted to achieve more than keeping Posner at arm's distance; he wanted to eliminate
all of Posner's influence. From Caporella's perspective, Burnup & Sims's survival
depended on Posner's removal from any association with the company. When Burnup
& Sims's earnings collapsed in 1982, Caporella complained, "Our operating
subsidiary presidents stopped working. They felt humiliated." At fault, according to
Caporella, was Posner, a "dark cloud" that threateningly loomed over Burnup &
Sims's headquarters.
For the solution to his problem, Caporella searched for a white knight--a company
willing to buy Burnup & Sims and thereby thwart Posner's threatening advances. He
found no company willing to take on the role of Burnup & Sims's savior, but his
search did lead to an effective, if somewhat confusing, solution. As Posner's
percentage crept up to 43 percent, Caporella decided to create his own white knight
and use his newly formed company to dilute Posner's ownership percentage in Burnup
& Sims. National Beverage Corp. would be Caporella's white knight.
Through a partnership controlled by Caporella, National Beverage Corp. was formed
in 1985. The partnership retained 55 percent ownership of the new company and sold
40 percent to Burnup & Sims for $38.2 million plus 1.8 million in new Burnup &
Sims shares. The shuffle of stock put the new Burnup & Sims stock under Caporella's
personal control and consequently watered down Posner's Burnup & Sims holding
from 43 percent to roughly 35 percent. The strategy worked, but its execution also
created the need to put National Beverage into business. To fulfill the second part of
his plan, Caporella had his new corporate shell acquire Shasta Beverages from Sara
150
Lee Corporation. National Beverage paid $40 million for the soda subsidiary plus the
1.8 million Burnup & Sims shares.
After this second flurry of transactions, National Beverage was a going enterprise, its
existence tied to Burnup & Sims in what outside observers described as a sister-to-
sister relationship. Caporella, now with two companies under his control, was pleased
by the results, but Posner still controlled 35 percent of Burnup & Sims&mdashøo
much in Caporella's view. He performed another securities trick, selling another 5.2
million new Burnup & Sims shares to National Beverage in June 1986, which further
diluted Posner's stake to 23 percent. Caporella was overjoyed by the accomplishment,
declaring, "It's like being reborn." Posner, however, did not make his full retreat until
1988 when Cincinnati financier Carl Lindner purchased Posner's shares and
transferred them to Burnup & Sims. Caporella by this point had already turned his
attention to National Beverage, deciding to rethink his operating strategy for Burnup
& Sims while he worked to expand his new company. Intending to use Shasta as a
foundation, Caporella aimed for a lofty objective, vowing to develop National
Beverage into a $1 billion beverage company.
1987 Acquisition of Faygo
Caporella's bid to develop a billion-dollar beverage company began with Shasta, a
national brand that was first sold in 1889. To broaden National Beverage's distribution
coverage, Caporella next added Faygo, a popular carbonated beverage in the Midwest,
acquiring the regional brand in 1987 from Tree Sweet Products Corp. The acquisition
of Faygo, which first appeared in 1907, and Shasta also gave National Beverage 12
bottling plants scattered throughout the United States, each located near major
markets. As the company moved forward, it used its bottling facilities to bottle its
own drinks and to bottle private-label brands. The use of its own bottling plants--a
luxury not all beverage companies enjoyed&mdash′ovided National Beverage with an
important secondary source of income, as grocery chains turned to National Beverage
for the production of their private-label brands and smaller, regional beverage
companies contracted National Beverage to bottle their brands.
151
With Shasta and Faygo, Caporella controlled a beverage company with annual
revenues in excess of $300 million, a total far below the billions collected by National
Beverage's giant rivals, The Coca-Cola Company and Pepsi-Cola Company. The
presence of these two conglomerates, whose corporate reach extended around the
globe, dictated to a large degree the strategy employed by Caporella. Coca-Cola and
Pepsi controlled an overwhelming share of the U.S. market, each holding such a
dominant and entrenched position that they were, in effect, only in competition with
one another. Second tier beverage companies like National Beverage could not
realistically hope to usurp either of the two giants, which Caporella realized. He was
determined to avoid a direct battle for national market share against either of the
beverage industry's behemoths, and instead sought to carve a niche for National
Beverage as a producer of flavored sodas
By the end of the 1980s, National Beverage was filling and labeling 1.5 million cans
of soft drinks in its packaging plants and marketing these beverages in a rainbow of
flavors. Financially the company was doing well, particularly in light of the weakened
state both Shasta and Faygo were in prior to their purchase. Financial health, however,
was not the only concern National Beverage faced during the late 1980s. A nagging
issue, and one that drained National Beverage's financial strength, was the company's
relationship with Burnup & Sims. In the aftermath of the struggle between Posner and
Caporella, Burnup & Sims and National Beverage emerged as two companies woven
tightly together. The transfer of stock from both Caporella-managed companies left
Burnup & Sims owning 42.1 percent of National Beverage and made National
Beverage a 55.6 percent owner of Burnup & Sims. Shareholders and outside
observers had expected the two companies to be disentangled shortly after Posner sold
the last of his shares in 1988, but it was not until April 1990 that a plan was
announced for the separation of the companies. Although the unusually close
relationship between the two companies had certain advantages for National
Beverage, such as the use of Burnup & Sims's capital for expansion, the union created
its own particular problems. Cross-management of the two companies had proven
costly and intercompany debt also hobbled National Beverage's progress, making
some resolution to the situation a necessity.
National Beverage a Separate Company for the 1990s
152
According to the plan first revealed in April 1990, National Beverage was to be spun
off as a separate company and its stock offered for sale to the public. The long-
awaited deal occurred in September 1991, but its completion only added fuel to yet
another nagging issue. In the September 1991 attempt to separate the companies,
National Beverage's ownership in Burnup & Sims was only reduced from 55 percent
to 36 percent and only 23 percent of National Beverage was sold to the public, which
prompted most institutional investors to shun the beverage company's stock. When
the dust had settled, Caporella ended up owning 77 percent of National Beverage,
making his original $1.6 million investment in National Beverage worth $38 million.
Additionally, Caporella's $900,000-a-year salary was paid by Burnup & Sims, by the
company some believed had been weakened in order to strengthen National Beverage.
To make the situation more distasteful to some, Caporella received one percent of
National Beverage's revenues to run the company, a salary that amounted to $3
million following the 1991 public offering. One Burnup & Sims shareholder had had
enough, and filed a lawsuit against Caporella, charging that Burnup & Sims
shareholders had suffered financially from Caporella's dealings. "He's Victor Posner's
twin," railed the disgruntled shareholder, a Miami insurance agent named Albert Hahn
who held 50,000 shares of Burnup & Sims stock. Caporella fought back, explaining,
"If it wasn't for me, my cash, and my idea, we [Burnup & Sims shareholders] would
have been left to the ruin and rape of Victor Posner. I took the gamble and bought a
losing company [Shasta] with a dying brand. I would like to have the recognition of a
doctor who performed an operation and saved a patient."
As had been the case since National Beverage's formation, publicly waged disputes
attracted the bulk of attention, diverting it away from the day-to-day operations of the
beverage company. Although the company's stock was not performing well because
of the contentious squabbles punctuating its history, the company itself was making
some headway. Amid the rancor surrounding him, Caporella was still intent on
fashioning National Beverage into an industry heavyweight, declaring in 1992, "I am
going to have a humongous big beverage company some day." At the time, National
Beverage ranked as the sixth largest beverage company in the United States, but
because of the enormous power wielded by Pepsi and Coca-Cola, sixth largest in the
United States translated to a mere 1.7 percent national market share. Nevertheless, the
company had flowered into a flavored-soda maker and added several brands to its
153
portfolio since the 1987 acquisition of Faygo. Spree, an all-natural, carbonated soft
drink, joined the company's fold by the beginning of the 1990s, and was followed by
the acquisition of Big Shot, a regional, multiflavored soft drink line established in
1935. By 1992, the company was producing 108 flavors and 34 product lines,
marketing more beverage flavors than any other beverage company in the world.
Meanwhile, National Beverage's private-label bottling business had received a
tremendous boost in 1991 when the U.S. Navy contracted the company to produce the
Navy's own private-label brand of soft drinks called "Sea."
By the mid-1990s, National Beverage had increased its stature within the U.S.
beverage industry, becoming the nation's fifth largest producer in 1996. By this point,
the company had diversified into the production and sale of teas, bottled water, and
juice products, adding to the scores of soft drink flavors it produced. The company's
diversification into non-carbonated beverages gained its greatest momentum from two
acquisitions completed in the mid-1990s, the purchase of WinterBrook Corp. and
Everfresh Beverages Inc. WinterBrook, a Bellevue, Washington-based company,
operated as the holding company for three brands, Cascadia, WinterBrook Clear, and
LaCROIX, a brand of carbonated and still water. LaCROIX was the most important
addition to National Beverage, giving the company a branded water beverage that
ranked as a top seller in several Midwestern markets and enjoyed a noticeable
presence on airline beverage carts. The acquisition of Everfresh moved the company
solidly into the juice production business, helping Caporella to shape National
Beverage into what he described as "a total beverage company."
By 1998, sales had surpassed $400 million, far below the $1 billion goal Caporella
had been aiming for during the previous decade. Although the late 1990s did not see
Caporella sitting atop the "humongous big beverage company" he was hoping to
create some day, National Beverage was enjoying annual sales growth of roughly 10
percent as it prepared for the 21st century. With this encouraging growth propelling it
forward, and a consistent record of profitability supporting it, National Beverage and
its growing roster of brands appeared solidly positioned for the years ahead.
154
Principal Subsidiaries: BevCo Sales, Inc.; Big Shot Beverage Co.; Everfresh
Beverages, Inc.; Faygo Beverages, Inc.; LaCROIX Beverages, Inc.; National BevPak;
National Retail Brands, Inc.; PACO, Inc.; PETCO, Inc.; Shasta West, Inc.; Shasta
Beverages, Inc.; Shasta Beverages International, Inc.; Shasta Food Services; Shasta
Military Sales; Shasta Midwest, Inc.; Shasta Northwest, Inc.; Shasta Sales, Inc.;
Shasta Sweetener Corp.; Shasta USA; Shasta Vending; Winnsboro Beverage Packers,
Inc.
155
KEY EXECUTIVES
Name Title
Nick A. Caporella Chairman, Chief Executive Officer, Chairman of Strategic Planning
Committee and Member of Nominating Committee
Joseph G. Caporella President, Director and Member of Compensation &
Stock Option Committee
George R. Bracken Principal Financial Officer and Senior Vice
President of Finance
Edward F. Knecht Executive Vice President of Procurement
Dean A. McCoy Chief Accounting Officer and Senior Vice
President
Board Members - NATIONAL BEVERAGE CORP (FIZZ)
Name Primary Company
Nick A. Caporella National Beverage Corp.
Joseph G. Caporella National Beverage Corp.
Joseph P. Klock Jr. National Beverage Corp.
Samuel C. Hathorn Jr. National Beverage Corp.
Cecil D. Conlee Oxford Industries Inc.
EXECUTIVE COMMITTEES* - NATIONAL BEVERAGE CORP (FIZZ)
Committee Name Chairperson
Audit Committee Samuel C. Hathorn Jr.
Compensation Committee Cecil D. Conlee
156
TOP COMPETITORS
Company:
The Coca-Cola Company
Pepsico, Inc.
Dr Pepper Snapple Group, In
Groupe Danone Water Divisio
Nestlé Waters Private -
ITO EN, LTD.Private
Red Bull GmbH
Cott Corporation
Britvic Plc
Ocean Spray Cranberries, Inc.
Nestl
Diageo plc
Heineken
SABMiller plc
Anheuser-Busch InBev
Suntory International Corp.
Kraft Foods Inc.
Pernod Ricard SA
Molson Coors Brewing Company
Grupo Modelo,
Constellation Brands Inc
158
STP STRATEGY
SEGMENTATION STRATEGY NATIONAL BEVEARAGES
NATIONAL BEVERAGE CORP serves its products using mass marketing technique,
which obviously falls in undifferentiated marketing, and undifferentiated marketing
means no segmentation, but there are minor factors on which we can say that the
NATIONAL BEVERAGE CORP segments its products and then targets the
customers somehow. These factors are as follows.
GEOGRAPHIC SEGMENTATION
INTERNATIONALLY
NATIONAL BEVERAGE CORP segments its products country wise and region
wise, here the most important thing is the taste and the quality, it varies according to
the taste and the income level of the people in that country, and i.e. Third world
counties are given low quality taste.
NATIONAL BEVERAGE CORP Company tries to satisfy the needs of a whole line
of different people. They have drinks that target different, age groups, ethnic groups,
sexes, lifestyles, etc.
There are some of the different brands:
Oasis
This is a juice made for the younger working adults, 20-30. It is available in berry,
lemon and orange tangerine. This drink is most popular in Britain and Ireland.
Minute Maid
Minute Maid targets kids and adults, ages 1-10 and 40+. This drink is conveniently
packaged to take with you on the go anywhere. The health check is part of the reason
for the wide target market, parents want their kids to be healthy and so knowing that
this product is accepted by such a well known respected company pleases the parents
and gives them a sense of relief.
159
Powerade
Powerade is a sports drink. It is designed with a great taste and is also thirst
quenching. It is made for athletes of all ages, sexes and sports, but they would target
this drink at teens and young adults, age’s 13- 27. This drink is sold in many places
but mostly over North America.
Aquarius
Aquarius is a sports drink, enjoyed by people who have healthy lifestyles. It is made
for athletes of all ages, sexes and sports, but they would target this drink at teens and
young adults, age’s 13- 27. This produce is very well known in Europe. Particularly
in France, Norway, Spain. But it is still known all over. It became even more
successful when it became the official drink of the Olympic games in Barcelona in
1992.
Full Throttle
This is an energy drink. It is designed for athletes both male and female but
particularly males, of ages 14-25.
As we can see by looking at a select few of NATIONAL BEVERAGE CORP drinks
they have a wide variety of drinks to satisfy everyone’s needs.
CLIMATIC
Weather is the third major factor in effecting the NATIONAL BEVERAGE CORP
selling. In NATIONAL BEVERAGE CORP marketing, main idea is to serve it cold,
so we can say that, they focus more on hot areas of the world, i.e. middle east etc and
there sale increase in summer. This is underdeveloped market so the NATIONAL
BEVERAGE CORP consumption in summers is 60% and in winters is 40%.. It is a
source of refreshment when a person is thirsty due to the hot weather.
LOCALLY
In Pakistan the NATIONAL BEVERAGE CORP segments more in urban and
suburban areas as compare to rural. 35 % population resides in urban areas and 65%
population lives in rural areas in Pakistan. NATIONAL BEVERAGE CORP is
focusing on urban areas as people there are more inclined towards such beverage
while people in rural areas are more inclined drinking lassi and desi drinks.
160
DEMOGRAPHIC SEGMENTATION
AGE
Internationally NATIONAL BEVERAGE CORP has segments the small children
introducing tastes like vanilla, lime and cherry, they focus children from 4-12.
specifically target more young people than older.
GENDER
NATIONAL BEVERAGE CORP targets both genders with its wide variety of drinks.
This market is relatively large and is open to both genders, thereby allowing greater
product diversification.
FAMILY TYPE
NATIONAL BEVERAGE CORP introduces its economy pack, and that’s how they
focus family and groups.
INCOME
NATIONAL BEVERAGE CORP segments different income levels by packaging.
Like for small income people it has small returnable glass bottle, for middle people it
has non returnable bottle and for higher income people it has NATIONAL
BEVERAGE CORP tin.
PSYCHOGRAPHICS SEGMENTATION
All psychographics variables the social class, lifestyle, occupation, level of education
and personality, NATIONAL BEVERAGE CORP segments everyone, but again it is
their packaging which is different for different consumers.
161
LEVEL OF EDUCATION
A company has to make promotional strategies keeping in view the customer level. If
the percentage of education is high in a country then through advertisements people
can be made well aware of their product and can convey their message easily.
Promotion and education has a direct relationship.
BEHAVIORAL SEGMENTATION
It is how people perceive a specific product, in short psychological analysis of
a product. NATIONAL BEVERAGE CORP all over the world is recognized as a
quality drink and therefore people drink it without any hesitation whenever they are
thirsty or otherwise. So marketers of NATIONAL BEVERAGE CORP have made it a
drink for all people and for diabetic people they introduced .
OCCASIONS
A very special occasion for the people of Pakistan Ramzan, people emphasis on
enjoying NATIONAL BEVERAGE CORP at “Iftar” and then on Eid with friends &
family with super price off promotion.
BENEFITS SOUGHT
Sometimes, for the promotion strategy of , NATIONAL BEVERAGE CORP
Company introduce prizes in the top cover. So they segment people by benefit sought,
i.e. by giving them prizes.
162
PEST ANALYSIS
We are going to produce a PEST analysis to find out what external influences may be
affecting the National bevearages product and to what extent to which customers
decide to buy them. The purpose of the PEST analysis is to analyze the organization
(National bevearages ) operates and to identify how it may influence marketing
decisions. A PEST analysis analyses the external environment in which an
organization operates and identifies how it should influence marketing decisions.
The initials P.E.S.T stand for:
Political
Economical
Strengths
Threats
Political Factors
The actions of governments can have major effects on business and markets,
including creating or reducing demand for particular products and services.
Economical Factors
Consumer spending may be controlled by a range of economic factors such as income
levels, inflation, taxes,
unemployment, exchange rates and mortgage rates.
Socia l Factors
Social trends are important because they have a direct influence on the demand for
particular types of product
.
Technological Factors
Development in technology gives rise to new products and market opportunities, e.g.
the rapid growing use of
computerized reservations systems.
163
FINANCIAL ANALYSIS
BALANCE SHEET
NATIONAL BEVERAGE CORP Balance Sheet
View: Annual Data | Quarterly Data Period Ending FY2010 FY2009 FY2008 FY2007
Assets
Cash and Short Term Investments 72.57 M 84.14 M 54.50 M 65.58 M
Net Receivables 53.83 M 53.74 M 49.19 M 51.98 M
Total Inventories 34.67 M 39.61 M 38.75 M 44.06 M
Progress Payments & Others 0 0 0 0
Prepaid Expenses — — — —
Other Current Assets 3.55 M 8.81 M 14.90 M 11.89 M
Current Assets Total 164.62 M 186.30 M 157.34 M 173.51 M
Long Term Receivables — — — —
Investment in Unconsolidated Subsidiaries 0 0 0 0
Other Investments 0 0 0 0
Property, Plant & Equipment Net 53.40 M 56.14 M 57.64 M 57.37 M
Property, Plant & Equipment Gross 182.22 M 177.91 M 175.45 M 171.37 M
Accumulated Depreciation 128.82 M 121.77 M 117.81 M 114.00 M
Other Assets 22.34 M 23.24 M 24.14 M 26.76 M
Deferred Charges — — — —
Tangible Other Assets 7.58 M 8.23 M 9.10 M 11.71 M
Intangible Other Assets 14.76 M 15.01 M 15.04 M 15.04 M
Total Assets 240.36 M 265.68 M 239.12 M 257.63 M
Liabilities
Short Term Debt & Current Portion of Long
Term Debt 0 0 0 0
164
Accrued Payroll 8.19 M 6.65 M 5.06 M 4.43 M
Income Taxes Payable ########
#######
# ######## 2.22 M
Dividends Payable 0 0 0 0
Other Current Liabilities 17.80 M 16.30 M 15.60 M 17.34 M
Current Liabilities Total 71.72 M 68.46 M 67.94 M 75.82 M
Long Term Debt 0 0 0 0
Provision for Risks & Charges 0 3.17 M 0 —
Deferred Taxes 15.60 M 16.52 M 16.62 M 15.22 M
Deferred Income — — — —
Deferred Tax Liability in Untaxed Reserves — — — —
Other Liabilities 11.46 M 10.69 M 6.76 M 9.23 M
Total Liabilities 98.79 M 95.67 M 94.50 M 100.27 M
Shareholders Equity
Non-Equity Reserves 0 0 0 0
Minority Interest 0 0 0 0
Preferred Stock 15.00 M 15.00 M 15.00 M 15.00 M
Common Equity 126.57 M 155.01 M 129.62 M 142.36 M
Common Stock ########
#######
# ######## ########
Capital Surplus 13.30 M 12.30 M 11.66 M 10.00 M
Revaluation Reserves 0 0 0 0
Other Appropriated Reserves 3,000.00 — — —
Unappropriated (Free) Reserves — — — —
Retained Earnings 130.77 M 160.21 M 135.47 M 149.87 M
Equity in Untaxed Reserves — — — —
ESOP Guarantees 0 0 0 0
Unrealized Foreign Exchange Gain (Loss) 0 0 0 0
165
Unrealized Gain (Loss) on Marketable
Securities 0 0 0 0
Treasury Stock 18.00 M 18.00 M 18.00 M 18.00 M
Total Liabilities & Shareholders Equity 240.36 M 265.68 M 239.12 M 257.63 M
Common Shares Outstanding 46.16 M 46.01 M 45.95 M 45.51 M
166