better than byod: lenovo services & devices give it 5 ways to win

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Better than BYOD:

Lenovo Services & Devices

Give IT 5 Ways to Win!

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BYOD Has Caused Users to Bypass IT


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Choose Your Own Device (CYOD) provides a range of devices for users, and gives IT a method of managing and securing them

IT has seen end-users work with new, non-approved suppliers for devices that create frustration when consumer grade services disappoint end-users

The rapid evolution of consumer devices has made the older device offerings provided by IT appear dated and less attractive, so IT needs a partner like Lenovo with these cool new devices

The challenges for data protection and security have exploded as many consumer devices are neither secure nor operated according to Acceptable Use policies, and users still expect support for a huge range of issues

BYOD Has Changed the Game for IT – CYOD Is The Response


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The seriousness of security and compliance issues from “wide open” BYOD are of real concern to the enterprise

The costs associated with unmanaged BYOD are becoming well-documented and known throughout the organization

Choose Your Own Device (CYOD) gives users the options for device types they desire without complete detachment from IT, this is an important tactic to help IT gain influence

The need for strong and documented processes for imaging, deployment, securing, support, and disposal are being met by innovative service offerings from Lenovo

Lenovo is delivering a new class of enterprise-grade tablets and notebooks with features just like consumer devices offer

New Options Make CYOD More Attractive


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Lenovo CYOD offers improved process, control, and security for IT and the organization, and cool devices with better support and simplification for end-users

– Improved technical support that is more responsive and handles problems the first time

– Simpler migration to new devices for end-users

– Lenovo offers compelling CYOD programs to augment BYOD

– Assurance that security software and management tools are in place prior to device delivery to protect corporate and personal data

The Best of Two Worlds: Lenovo Services & Devices for Enterprise CYOD


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IT Strategies for Managing BYOD – Ending the Wild Ride


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Lenovo services are designed to provide IT with support for tasks that provide real enterprise-grade CYOD

– Ensure that devices are delivered to end-users with the security and management tools required

– Proactively deploy data protection processes

– Provide a platform for migration that is fast and simple

– Improved technical support

– Better services for remote users and small offices

– Lower the hidden costs of BYOD

Increasing IT’s Stature and Regaining Some Control


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Enterprise-grade focus and quality for all offerings

– Ability to scale

– Services that fit precisely to the organization’s needs

– Combine user delight with IT/organizational demands

Lenovo services and devices can be deployed quickly

The combination of enterprise services and new tablets/notebooks that have the features of consumer devices helps IT improve its position

Lenovo’s focus on specific problems that these services solve shows clear ROI

Lenovo Services & Devices – Solutions to Real Problems



5 CYOD Services

from Lenovo


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Lenovo & CYOD Increase End-User Delight


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In far too many cases, the ability to ensure that security, management, and administration tools such as MDM or encryption are installed is limited at best and relies on user installation

– Creates compliance problems

– Potential for compromise is high

Depending on user installation is no longer acceptable

Lenovo CYOD programs ensure that security solutions are installed prior to device delivery and that they are fully functional

As users realize a secure device also protects their personal data, they are buying in

#1: Ensure Security for Personal & Corporate Data


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Improve IT’s ability to support and provide enterprise-grade CYOD devices to remote offices and users

– Eliminate the need for local technicians

– Systems are preloaded with corporate and personal applications as desired

– Local language, time zones, and other aspects are preloaded

Lenovo Deployment Services answer this challenge

– Lenovo services to test and boot devices prior to shipment directly to remote offices

– Less DOA

– Quicker time to delivery for new devices

– Automated peer-to-peer transfer of user data from old to new device

#2: Enterprise-Ready Devices for Remote Users


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Migrate an old notebook or tablet to a new Lenovo device in 20 minutes without the need for a technician!– Lenovo Automated Deployment Services provide the right tools for this job

– Proven technology with consistent results

– New device looks the same, “but better”

Zero touch

Outstanding service for replacing old Windows XP systems

#3: Simplify Migration from Old PCs


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Consumer devices sourced from consumer-style outlets provide poor support that is limited to consumer-style activities

– Little to no capability for domain, privilege management, network printing, or other common enterprise issues

– Consumer channels don’t have any passwordinformation or insight into enterprise IT aspects

Lenovo offers highly responsive technical support professionals who also understand enterprise issues

– Lenovo Priority Technical Support (PTS) with 24x7 availability

– Less than 1 minute hold time

– First call is to a more skilled technician

– Dedicated account staff and management for each enterprise

#4: Improving Technical Support


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CYOD solutions from Lenovo utilize the Smart Image Service that provides a platform for lowering the cost of managing many devices by eliminating the need to support hundreds of software images

Simplifying image management improves technical support and remediation for end-users

Strong image management helps promote more secure mobile devices for end-users and the organization

A modular approach to building and maintaining software images provides more effective image management

#5: Support for Multiple Physical Devices with One Software Imgage


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Better than BYOD! Combine Lenovo Services & Devices


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For more information on Lenovo Services, please visit our web page.

http://www.lenovo.com/enterprise/us/en/services.shtml

better than byod: lenovo services & devices give it 5 ways to win

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