beth babcock - platform 31 · •saturate message of counter-narrative •incorporate behavioral...
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BETH BABCOCKEMPath
@MM_Nederland#MobilityMentoring
© 2016 Economic Mobility Pathways, All Rights Reserved.
Harnessing the Power of Brain Science to Transform Human Services and Increase Mobility from Poverty
Elisabeth D. Babcock, MCRP, PhDPresident and CEO
© 2016 Economic Mobility Pathways, All Rights Reserved.
We’ve been at this work a long time
© 2016 Economic Mobility Pathways, All Rights Reserved.
And what we do hasn’t changed that much….
© 2016 Economic Mobility Pathways, All Rights Reserved.
But the world definitely has….
© 2016 Economic Mobility Pathways, All Rights Reserved.
We need to revolutionize human services- but how?
Revelation (new scientific discoveries)
=> Reinvention (new application)
=>Revolution (transformative change)
© 2016 Economic Mobility Pathways, All Rights Reserved.
What does science
tell us about poverty?• Poverty, trauma, and oppression, are
similar in that they all produce stress;• High levels of stress produce predictable
changes in human development, thinking, and behavior:– Challenges to memory, focus, organization,
problem-solving, persistence, resilience, focus on the future;
– Heightened reactions to both positive and negative environmental cues: fight, flight, or freeze.
© 2016 Economic Mobility Pathways, All Rights Reserved.
Science Revolution of Human Services
Is creating radical change at three levels:
• Frontline Services
• Service Delivery Organizations
• Systems of Care
© 2016 Economic Mobility Pathways, All Rights Reserved.
Revolutionizing the front line:Shifting from case management
to coachingCase Management Coaching
Expert/Decision Maker in the room
Staff Participant
Staff approach Teach, direct, support, stabilize
Ask, partner, nudge/encourage, catalyze
Goal of process Help “client” complete the program
Help participant set & attain their desired goals & gain new decision-making skills
Staff tools, training& evidence base
Program-based Evidence based- MM, MI, TIC, CBT,
Use of data External Proof Intrinsic coaching tool
© 2016 Economic Mobility Pathways, All Rights Reserved.
Revolutionizing the organization
• Design environments for well-being
• Promote growth mindset and high expectations
• Saturate message ofcounter-narrative
• Incorporate behavioral process design
• Routinize goal-setting• Align goals-based
use of data at staff, organizational, and community levels
Welcome to my new home!AyannaEMPath participant
© 2016 Economic Mobility Pathways, All Rights Reserved.
Revolutionizing the system
• Shift from human services to human development• Cross-pollinate: innovation happens at junctions• Collaborate and bust through silos• Shift impact measurement from evaluation to evolution• Look for business opportunities in new places
© 2016 Economic Mobility Pathways, All Rights Reserved.
What do participantsthink aboutthe revolution?
2018 Survey of EMPath mentoringparticipants, “What does mentoring meanto you?”
© 2016 Economic Mobility Pathways, All Rights Reserved.
EMPath 3-5 yr. programs
Externally: State of WA study found improvements in all 17 areas of parent functioning measured with over 5,000 families and improved readiness for school in their Early Headstart children
Growth in Number of EMPath Economic Mobility Exchange Member Organizations
Revolutionizing EMPath
© 2016 Economic Mobility Pathways, All Rights Reserved.
The Economic Mobility Exchange™ is a global learning network that shares Mobility Mentoring® to help human service organizations to do their work better.
Current Exchange Membership includes:
Public
+
Revolutionizing EMPath
© 2016 Economic Mobility Pathways, All Rights Reserved.
Additional Helpful Resources• Helpful tool for creating an ACEs informed environment:
https://www.acesconnection.com/blog/trauma-informed-physical-environments-assessment-tools
• Helpful video on trauma-informed coaching (done for the World Bank online campus) https://olc.worldbank.org/content/restoring-livelihoods-psychosocial-support-4 (Brain science video #4, Babcock)
• E.D. Babcock, “Harnessing the Power High Expectations: Using Brains Science to Coach for Breakthrough Outcomes”, EMPath 2018. http://s3.amazonaws.com/empath-website/pdf/Final_-_Harnessing_the_Power_of_High_Expectations_-_EMPath_Babcock.pdf
• Center on the Developing Child at Harvard University- research brief #11, Building the Brain’s “Air Traffic Control” System and Building Adult Capabilities video at http://developingchild.harvard.edu/
• E.D. Babcock, “Using Brain Science to Transform Human Services and Increase Personal Mobility from Poverty”, US Partnership for Mobility from Poverty, March 2018. http://s3.amazonaws.com/empath-website/pdf/using_brain_science_to_transform_human_services_and_increase_personal_mobility_from_poverty_(3).pdf