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BETH BABCOCK EMPath @MM_Nederland #MobilityMentoring

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Page 1: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

BETH BABCOCKEMPath

@MM_Nederland#MobilityMentoring

Page 2: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Harnessing the Power of Brain Science to Transform Human Services and Increase Mobility from Poverty

Elisabeth D. Babcock, MCRP, PhDPresident and CEO

Page 3: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

We’ve been at this work a long time

Page 4: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

And what we do hasn’t changed that much….

Page 5: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

But the world definitely has….

Page 6: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

We need to revolutionize human services- but how?

Revelation (new scientific discoveries)

=> Reinvention (new application)

=>Revolution (transformative change)

Page 7: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

What does science

tell us about poverty?• Poverty, trauma, and oppression, are

similar in that they all produce stress;• High levels of stress produce predictable

changes in human development, thinking, and behavior:– Challenges to memory, focus, organization,

problem-solving, persistence, resilience, focus on the future;

– Heightened reactions to both positive and negative environmental cues: fight, flight, or freeze.

Page 8: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Science Revolution of Human Services

Is creating radical change at three levels:

• Frontline Services

• Service Delivery Organizations

• Systems of Care

Page 9: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Revolutionizing the front line:Shifting from case management

to coachingCase Management Coaching

Expert/Decision Maker in the room

Staff Participant

Staff approach Teach, direct, support, stabilize

Ask, partner, nudge/encourage, catalyze

Goal of process Help “client” complete the program

Help participant set & attain their desired goals & gain new decision-making skills

Staff tools, training& evidence base

Program-based Evidence based- MM, MI, TIC, CBT,

Use of data External Proof Intrinsic coaching tool

Page 10: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Revolutionizing the organization

• Design environments for well-being

• Promote growth mindset and high expectations

• Saturate message ofcounter-narrative

• Incorporate behavioral process design

• Routinize goal-setting• Align goals-based

use of data at staff, organizational, and community levels

Welcome to my new home!AyannaEMPath participant

Page 11: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Revolutionizing the system

• Shift from human services to human development• Cross-pollinate: innovation happens at junctions• Collaborate and bust through silos• Shift impact measurement from evaluation to evolution• Look for business opportunities in new places

Page 12: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

What do participantsthink aboutthe revolution?

2018 Survey of EMPath mentoringparticipants, “What does mentoring meanto you?”

Page 13: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

EMPath 3-5 yr. programs

Externally: State of WA study found improvements in all 17 areas of parent functioning measured with over 5,000 families and improved readiness for school in their Early Headstart children

Growth in Number of EMPath Economic Mobility Exchange Member Organizations

Revolutionizing EMPath

Page 14: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

The Economic Mobility Exchange™ is a global learning network that shares Mobility Mentoring® to help human service organizations to do their work better.

Current Exchange Membership includes:

Public

+

Revolutionizing EMPath

Page 15: BETH BABCOCK - Platform 31 · •Saturate message of counter-narrative •Incorporate behavioral process design •Routinize goal-setting •Align goals-based use of data at staff,

© 2016 Economic Mobility Pathways, All Rights Reserved.

Additional Helpful Resources• Helpful tool for creating an ACEs informed environment:

https://www.acesconnection.com/blog/trauma-informed-physical-environments-assessment-tools

• Helpful video on trauma-informed coaching (done for the World Bank online campus) https://olc.worldbank.org/content/restoring-livelihoods-psychosocial-support-4 (Brain science video #4, Babcock)

• E.D. Babcock, “Harnessing the Power High Expectations: Using Brains Science to Coach for Breakthrough Outcomes”, EMPath 2018. http://s3.amazonaws.com/empath-website/pdf/Final_-_Harnessing_the_Power_of_High_Expectations_-_EMPath_Babcock.pdf

• Center on the Developing Child at Harvard University- research brief #11, Building the Brain’s “Air Traffic Control” System and Building Adult Capabilities video at http://developingchild.harvard.edu/

• E.D. Babcock, “Using Brain Science to Transform Human Services and Increase Personal Mobility from Poverty”, US Partnership for Mobility from Poverty, March 2018. http://s3.amazonaws.com/empath-website/pdf/using_brain_science_to_transform_human_services_and_increase_personal_mobility_from_poverty_(3).pdf