best practices in creating employee engagement

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How to really drive employee engagement bamboohr.com payscale.com

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Page 1: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Page 2: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Rusty LindquistV P H C M S T R A T E G Y &

I N T E L L E C T U A L P R O P E R T Y

A T B A M B O O H R

Mykkah HernerM O D E R N C O M P E N S A T I O N

E V A N G E L I S T

A T P A Y S C A L E

Page 3: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Differentiation by Innovation

Page 4: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

A Fierce Economy

GLOBALIZATIONhas shrunk the world

TECHNOLOGYhas leveled the playing field

LOW ENTRY BARRIERhas increased startups

Page 5: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

"HR today sits smack-dab in the middle of the most compelling competitive battleground

in business”

Matthew D. BreitfelderHBR: “Why did we ever go into HR”

Page 6: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Commoditization of Innovation

Page 7: Best Practices in Creating Employee Engagement

SUSTAINING DIFFERENTIATION TODAYis less about

WHAT YOU DOWHO YOU ARE

and more about

Page 8: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Focus on Who You Are

PEOPLERelentlessly attracting, inspiring, and empowering great people.

CULTURECreating a great place to work,so great work can take place.

Don’t just focus on what you do

Page 9: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

HR needs to be less optimized around processes, policies, and procedures, and more around people, productivity,

and performance.

Page 10: Best Practices in Creating Employee Engagement

Ram CharanBest-selling Author, Business Advisor

Page 11: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

70% of American workers are “not engaged” or are

“actively disengaged”

- Gallup, 2013

40% of employees are passively or actively

disengaged.

– Aon Hewitt, 2012

v70% v40%

51% of employees were still ‘not engaged’, and 17.5% were ‘actively disengaged’

– Gallup, 2014

It’s all about engagement

v51%

Page 12: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

What is engagement ?

“emotional involvement or commitment”

Merriam Webster

"an employee's involvement with, commitment to, and satisfaction with work.”

Schmidt et al., 1993

Page 13: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Impact on resultsEngaged employees have higher impact on Key Business Drivers

Page 14: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Employees who perceive a ‘fair and

transparent pay practice’ have lower

intent to leave and higher satisfaction

PERCENT OF RESPONSES

LOW AVERAGE HIGH

50% 31% 19%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

1 2 3 4&5

% Responses with Intent to Leave % Responses with High Satsifaction

Page 15: Best Practices in Creating Employee Engagement

16 ELEMENTSof engagement, satisfaction, and performanceObjective

Know where you’re going

Ob

The building blocks of highperforming people, cultures,

and organizations.Alignment

Doing work that fits

Al

Plan

Knowing how to move forward

Pl

Leadership

Having a mentor or guide

Le

Space

What you need to progress

SpContribution

Having an impact

Co

Growth

Mastery and progress

Gr

Score

Measuring Progress

Sc

Meaning

Finding fulfillment

Me

Momentum

Having inertia

Mo

Identity

How you see yourself

Id

Value

Total rewards

Va

Investment

Having skin in the game

In

Relationships

People and connections

ReEnvironment

Culture, cues, ecosystem

EnRenewal

Restoration and balance

Rn© Rusty Lindquist

Page 16: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having a clear destination, a cause, and caring about it.Objective

Knowing where you’re going

Ob ObjectiveOb

Page 17: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Being tasked with work we can succeed at.Alignment

Doing work that fits

Al AlignmentAl

Competency

Opportunity Passion

The sweet spot

Page 18: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Knowing next steps, or how to move forward.Plan

Knowing what to do

Pl Plan Pl

Page 19: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having what you need to move forward.Space

Having space to work

Sp Space Sp

AutonomyOwnershipPermission

Trust

Point me in the right direction then get out of my way.

EmpowermentInfluenceToolsInfluence

Page 20: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Getting things done and feeling like you’re making a difference.Contribution

Having an impact

Co Contribution Co

Page 21: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Being able to measure progress, impact, and be accountable.Score

Measuring progress

Sc Score Sc

Page 22: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having momentum, a sense of inevitability, and moving forwardMomentum

Having inertia

Mo Momentum Mo

We tend to be carried forward in life

by the inertia of our past.

People in motion tend to stay in motion, people at rest tend to stay at rest.

Page 23: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Feeling like you have skin in the game, or something to lose.Investment

Having skin in the game

In Investment In

Loss Aversion

Page 24: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Feeling like you’re gaining mastery, progressing personally or professionally.Growth

Mastery & Progress

Gr GrowthGr

Page 25: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Finding meaning, fulfillment, and purpose in what you do.Meaning

Finding fulfillment

Me MeaningMe

Page 26: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Feeling appreciated, valued, and adequate rewarded for your effort.Value

Total rewards

Va ValueVa

Rewards Recognition Compensation

Page 27: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Knowing who you are, what you’re capable of, and believing in yourself.Identity

How you see yourself

Id IdentityId

Functional Fixedness

Page 28: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Knowing who you are, what you’re capable of, and believing in yourself.Identity

How you see yourself

Id IdentityId

Beliefs

Results Behaviors

Page 29: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Knowing who you are, what you’re capable of, and believing in yourself.Identity

How you see yourself

Id IdentityId

We tend to move towardour most dominant

thought processMaxwell MaltsPsycho Cybernetics

Page 30: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Knowing who you are, what you’re capable of, and believing in yourself.Identity

How you see yourself

Id IdentityId

The two most important days in your life are the day you are born, and the day you

find out why.

— Mark Twain

Whether you think you can,or you can’t, you’re right.

— Henry Ford

Page 31: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having someone who believes in us, challenges us, and shows us the way.Leadership

Having a mentor or guide

Le Leadership Le

Page 32: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having connection and relationship with people you care aboutRelationship

People and connections

Re Relationship Re

Page 33: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having surroundings that support and enable our efforts.Environment

Culture, cues, & ecosystem

En Environment En

Page 34: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Having surroundings that support and enable our efforts.Environment

Culture, cues, & ecosystem

En Environment En

Page 35: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Finding restoration and renewal through balance and moderation.Renewal

Restoration and balance

Rn Renewal Rn

Page 36: Best Practices in Creating Employee Engagement

16 ELEMENTSof engagement, satisfaction, and performanceObjective

Know where you’re going

Ob

The building blocks of highperforming people, cultures,

and organizations.Alignment

Doing work that fits

Al

Plan

Knowing how to move forward

Pl

Leadership

Having a mentor or guide

Le

Space

What you need to progress

SpContribution

Having an impact

Co

Growth

Mastery and progress

Gr

Score

Measuring Progress

Sc

Meaning

Finding fulfillment

Me

Momentum

Having inertia

Mo

Identity

How you see yourself

Id

Value

Total rewards

Va

Investment

Having skin in the game

In

Relationships

People and connections

ReEnvironment

Culture, cues, ecosystem

EnRenewal

Restoration and balance

Rn© Rusty Lindquist

Page 37: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

The key to sustainable competitive advantage is the optimization of human

capital; attracting, inspiring, and empowering great people.

Page 38: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Immediate Actions

Decide to measure engagementUse the model to frame 1:1’sUse the model to triage underperformanceTrain managers and executives on what to look

for

Page 39: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Thank you!BambooHR

Attend the worlds largest virtual HR conference for FREEwww.bambooHR.com/elevate.

Download our free 2016 Compensation Best Practices Report athttp://www.payscale.com/cbpr

PayScale

Page 40: Best Practices in Creating Employee Engagement

How to really drive employee engagement

bamboohr.com payscale.com

Rusty LindquistV P S T R A T E G I C H R I N S I G H T S

B A M B O O H R

@ r u s t y l i n d q u i s t

r u s t y @ b a m b o o h r . c o m

w w w. l i n k e d i n . c o m / i n / r u s t y l i n d q u i s t

Mykkah HernerM O D E R N C O M P E V A N G E L I S T

P A Y S C A L E

@ m y k k a h _ h e r n e r

M y k k a h H @ p a y s c a l e . c o m

w w w. l i n k e d i n . c o m / i n / m y k k a h h e r n e r

Questions?