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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services CA Speaker - Andy Sumpton

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Page 1: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud ServicesCA Speaker - Andy Sumpton

Page 2: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Understand UCS Topology & Manage Availability

Cisco Firewall

Cisco UCS with

Intel® Xeon®

processors

Catalyst

ACE

SAP

oracle

VDI

Web Services

3rd Party applications

End User

Databases

Cisco Router

Database

Network

SystemsDatabases

End User Quality of

Experience

Applications

Voice

Nexus

WAAS

Data Center

• UCS Topology• Discover blades, chassis, storage,

fabric extenders & environment• Inductive modeling for

inter-dependencies• Real-time updates

• Availability• Event correlation• Root cause analysis• Alarm suppression

Page 3: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Baseline, Monitor & Manage UCS Performance & Capacity

Cisco Firewall

Cisco UCS

Catalyst

ACE

SAP

oracle

VDI

Web Services

3rd Party applications

End User

Databases

Cisco Router

Database

Network

SystemsDatabases

End User Quality of

Experience

Applications

Voice

Nexus

WAAS

Data Center

• Performance & Capacity• Add performance KPI capture to Cisco UCS resources discovery

• Establish baselines• Deviation from normal• Time-over-threshold• Capacity/utilization

• Proactively alert violations

Page 4: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Monitor & Manage Application Response & Traffic

• Application Response & Traffic• Traffic analysis for each VMware ESX host

server or Cisco UCS blade, virtual machine and physical uplink

• QoS reporting for applications, hosts,and conversations

• Bandwidth use per application for eachUCS virtual machine

Page 5: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Monitor & Manage Business Transactions & End-user Experience

Cisco Firewall

Cisco UCS

Catalyst

ACE

SAP

oracle

VDI

Web Services

3rd Party applications

End User

Databases

Cisco Router

Database

Network

SystemsDatabases

End User Quality of

Experience

Applications

Voice

Nexus

WAAS

Data Center

• End-user experience• Monitor all business transactions

throughout the IT infrastructure• Measure business transaction response• Baseline for SLAs

• Impact• Proactively alert violations• Pinpoint bottlenecks:

• Application code/ stack or infrastructure domain

Page 6: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Recognize & Report the Impact of Change

Cisco Firewall

Cisco UCS

Catalyst

ACE

SAP

oracle

VDI

Web Services

3rd Party applications

End User

Databases

Cisco Router

Database

Network

SystemsDatabases

End User Quality of

Experience

Applications

Voice

Nexus

WAAS

Data Center

• Impact of change:• Automatically discover vMotion

events• See up-to-date, real-time view of

the integrated physical and virtual environment

Page 7: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Cisco Firewall

Cisco UCS

Catalyst

ACE

SAP

oracle

VDI

Web Services

3rd Party applications

End User

Databases

Cisco Router

Database

Network

SystemsDatabases

End User Quality of

Experience

Applications

Voice

Nexus

WAAS

Data Center

• Service-Oriented Management• Cross-domain view services:

• inside USC• end-to-end across IT

environment• Pinpoint sources of impact• Proactively avoid service quality

degradations• Speed MTTR of service impact

Page 8: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 9: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 10: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Business Transactions

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 11: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Business Transactions

ApplicationComponents

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 12: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Virtual Machines

Business Transactions

ApplicationComponents

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 13: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Virtual Machines

Business Transactions

ApplicationComponents

VMware ESX Host

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 14: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

UCS Blade & Chassis

Virtual Machines

Business Transactions

ApplicationComponents

VMware ESX Host

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 15: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

UCS Blade & Chassis

Virtual Machines

USC Network Fabric

Business Transactions

ApplicationComponents

VMware ESX Host

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 16: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

UCS Blade & Chassis

Virtual Machines

USC Network Fabric

Business Transactions

ApplicationComponents

VMware ESX Host

1. Pinpointimpactedtransaction

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 17: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

UCS Blade & Chassis

Virtual Machines

USC Network Fabric

Business Transactions

ApplicationComponents

VMware ESX Host2. Pinpointsource of serviceimpact(degradation or outage)

1. Pinpointimpactedtransaction

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

Page 18: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

UCS Blade & Chassis

Virtual Machines

USC Network Fabric

Business Transactions

ApplicationComponents

VMware ESX Host2. Pinpointsource of serviceimpact(degradation or outage)

1. Pinpointimpactedtransaction

Service Name

Monitor & Manage UCS & IT Environment According to Service Quality/Risk

3. Service impact alerts trigger ticketing, escalations & automation

Page 19: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Discover &Map UCS;Manage Availability

Page 20: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Discover &Map UCS;Manage Availability

Establish UCS Performance & Capacity Baselines;Manage Proactively

Page 21: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Establish Application Response & Traffic Baselines;Manage Proactively

Discover &Map UCS;Manage Availability

Establish UCS Performance & Capacity Baselines;Manage Proactively

Page 22: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Monitor & Manage Business Transactions & End-user Experience

Establish Application Response & Traffic Baselines;Manage Proactively

Discover &Map UCS;Manage Availability

Establish UCS Performance & Capacity Baselines;Manage Proactively

Page 23: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Recognize & Report Impact of Change

Monitor & Manage Business Transactions & End-user Experience

Establish Application Response & Traffic Baselines;Manage Proactively

Discover &Map UCS;Manage Availability

Establish UCS Performance & Capacity Baselines;Manage Proactively

Page 24: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best-Practice ApproachOptimize & manage data center cloud

Recognize & Report Impact of Change

Monitor & Manage UCS According to Service Quality & Risk

Monitor & Manage Business Transactions & End-user Experience

Establish Application Response & Traffic Baselines;Manage Proactively

Discover &Map UCS;Manage Availability

Establish UCS Performance & Capacity Baselines;Manage Proactively

Page 25: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out & Managing Cisco Converged Infrastructure for Cloud Services

CONVERGED VIEW

actionable intelligence across performance, fault and flow

data; organized to deliver the most relevant information based on users role and

requirements

Page 26: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out & Managing Cisco Converged Infrastructure for Cloud Services

CONVERGED VIEW

actionable intelligence across performance, fault and flow

data; organized to deliver the most relevant information based on users role and

requirements

CONVERGED ANALYTICS

dynamic analysis on huge volumes of disparate data

determines baselines, calculates trends, establishes

thresholds and detects anomalies

Page 27: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out & Managing Cisco Converged Infrastructure for Cloud Services

CONVERGED VIEW

actionable intelligence across performance, fault and flow

data; organized to deliver the most relevant information based on users role and

requirements

CONVERGED ANALYTICS

dynamic analysis on huge volumes of disparate data

determines baselines, calculates trends, establishes

thresholds and detects anomalies

CONVERGED NETWORKintegrated performance

management for network-based voice and video--track, evaluate, and report on key

metrics

Page 28: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out & Managing Cisco Converged Infrastructure for Cloud Services

CONVERGED VIEW

actionable intelligence across performance, fault and flow

data; organized to deliver the most relevant information based on users role and

requirements

CONVERGED ANALYTICS

dynamic analysis on huge volumes of disparate data

determines baselines, calculates trends, establishes

thresholds and detects anomalies

CONVERGED INFRASTRUCTURE & APPS

end-to-end application

response time monitoring-tracks, measures and

analyzes app performance across the network

infrastructure

CONVERGED NETWORKintegrated performance

management for network-based voice and video--track, evaluate, and report on key

metrics

Page 29: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Best Practices for Rolling Out & Managing Cisco Converged Infrastructure for Cloud Services

CONVERGED VIEW

actionable intelligence across performance, fault and flow

data; organized to deliver the most relevant information based on users role and

requirements

CONVERGED ANALYTICS

dynamic analysis on huge volumes of disparate data

determines baselines, calculates trends, establishes

thresholds and detects anomalies

CONVERGED INFRASTRUCTURE & APPS

end-to-end application

response time monitoring-tracks, measures and

analyzes app performance across the network

infrastructure

CONVERGED NETWORKintegrated performance

management for network-based voice and video--track, evaluate, and report on key

metrics

Converged Management

Page 30: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

Certain information in this presentation may outline CA’s general product direction. This presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion.

Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA may make such release available (i) for sale to new licensees of such product; and (ii) in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis. 

Legal

Page 31: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public

CA Technologies Thanks YouFor more information see: www.ca.com/im

Page 32: Best Practices for Rolling Out and Managing Cisco Converged Infrastructure for Cloud Services - Session from Tuesday - 17