best practice for live online learning
DESCRIPTION
Specialists from the learning and development sector revealed tips for best practice in live online training at the Learning Technologies show. Industry experts from Towards Maturity and Bank of New York Mellon shared their experience and knowledge on training in the cloud during a seminar organised by business training provider Commelius Solutions (formerly Redtray Solutions). They shared results from a recent study into the UK’s adoption of cloud technologies for training and presented a case study with practical tips for managing live online learning projects. More information about the research are available at www.cloud4training.com and the full INFOGRAPHIC can be viewed at http://www.cloud4training.com/info_graph.htmTRANSCRIPT
Best practice for live online learning
@LauraOverton
laura@towardsmaturity org
David Havis
@DocHavis
Successful training in the cloud
Commelius
@commelius
Harnessing cloud for training
Case study: success with live online learning
BNY Mellon Asset Servicing Merger Integration
BNY Mellon case study: our objective
Provide training support that is effective and efficient
`
Success!
Multiple projects completed
15,000 employees integrated over three years
L&D now a ‘trusted partner’
Best practice established
Live online learning is now a preference
Challenges
15, 000 employees | 36 countries | 30 trainers
$£
The solution: live online learning
Global locations not a problem
Reduced dependency on
facilities
Access to trainers all over the world
Improved economies of scale
Overcomes specific obstacles
An effective and engaging blend
Opportunity for self paced reviews
Recordings available of missed sessions
Our approach: a support model
L&D training resources
Operations
Integration programme
Project Project Project Project Project Project
L&D integration partner
Consultant
Consultant Consultant
Our approach: a support model
L&D training resources
Operations
Integration programme
Project
Project
Project
Project
Project
Project
L&D integration partner
Consultant
Consultant Consultant
Our approach: technology
Understand your
requirements
Anticipate future use
Trial the tools
In practice: behind the scenes
User engagement• Reminder emails• Contact with the trainer• Evaluation and assessment
Delivery• Format• Phone for audio• In-session briefings• Interactivity and participation• Backup plans
Train the trainer• Robust and in depth programme• Delivered online• Ensures trainers are familiar with
virtual delivery and tools
In practice: delivery
Audience comfortCurrent
challengesTechnical
considerations
Systems and process training
Beyond the case study
TroubleshootingLectures
MeetingsEducation eventsWorkshops
Top tips for delivery
Remember your audience – keep it personal!
Vary your screens – maximise engagement
Be honest – don’t try to hide IT issues
Keep it simple – avoid too much animation
Keep the learners on their toes!
Top tips for engagement
Polls Chat
Top tips for engagement
Whiteboard Q&A
Maturity matters
Any questions?
Laura Overton
Laura@towardsmaturity org
@lauraoverton
David Havis
@DocHavis
Commelius
@commelius
Then send us an email or get in touch on Twitter or LinkedIn.
Or find out more by visiting:
www.cloud4training.com
www.cloudrooms.net