‘best practice’ for clients’ success in offshore work need for an appropriate person as...
TRANSCRIPT
‘BEST PRACTICE’ FOR CLIENTS’ SUCCESS IN
OFFSHORE WORK
NEED FOR AN APPROPRIATE PERSON AS PROJECT
CHAMPION
APPROPRIATENESS OF THE PERSON
SHOULD NOT BE A PERSON
CAUGHT ON THE WRONG JOB
SINGLE CHAMPION FOR EACH CATEGORY
OF WORK-
TAX
SUPERANNUATION / PENSION
AUDIT
ACCOUNTS
THE KEY…………..
ENTHUSIASM
UNITY OF COMMAND
SOME OTHER QUALITIES OF THE
PROJECT CHAMPION
RESPONSIBLE FOR
INDIA
OPERATIONS
NOT OPPOSED TO REMOTE WORK IN INDIA
NOT WITH STRONG PREJUDICES
AGAINST INDIANS
HAVING CROSS CULTURAL ABILITIES
PERSON WHOLE HEARTEDLY DEDICATED TO INDIA
OPERATIONS
TIME IS NOT
STRONGLY IN
CONFLICT WITH
OTHER
DEMANDS
FOR TIME
WILL
ENSURE
QUALITY
TRAINING
FORWARD
PLANNING
MANAGE WORK FLOW
0
10
20
30
40
50
60
70
80
90
1st Qtr 2ndQtr
3rd Qtr 4th Qtr
TaxSuperAccounting
QUICK
REVIEWS
ONE WHO ENSURES UNIFYING/ STANDARDIZATION OF WORK PROCEDURES
PERSON WHO WILL HAVE ALL THE SYSTEMS IN PLACE
• TRAINING PLAN• TRAINING MATERIAL• WORK FLOW• INSTRUCTION SHEET• QUERY SHEET• IST REVIEW • 2ND REVIEW• COMPLETION
PEOPLE
PERSON
HAVE
UNDERSTANDING
OF DIFFERENT
LEARNING
STYLES
POSSESSES MANAGEMENT SKILLS
GOOD IN COMMUNICATION
GOOD IN TRAINING
KEEN ON DEVELOPING PEOPLE TO INDEPENDENCE