benchmarking risk againt national data

Benchmarking Risk Against National Data

Gill Twell Right Directions

Who are Right Directions?

Right Directions (Management) Limited has been established since September 2004. We provide health and safety and quality management consultancy to a variety of sectors including Sport & Leisure. Managing the Quest Scheme on behalf of Sport England Manage the ukactive Code of Practice Work with local authorities, trusts & private companies Health and Safety Support, including STITCH Accident Analysis Quality Management Support Mystery Visits Training Environmental Management Audits and system implementation Assist Centres to achieve ISO 9001, 14001 & 18001

• Moral

• Economical

• Legal

Why do we manage health and safety?

• 142 workers were killed at work, a rate of 0.46 fatalities per 100 000 workers

• 76,000 injuries reported under RIDDOR • A rate of 293 per 100 000 employees • 27.3 million days were lost overall (1.2 days per worker) • 2.3 million due to work-related ill health and 4.1 million due to workplace

injury • 14.1 Billion 2013/2014. • 12430

Sourced from HSE Statistics 2014/2015

Guess the Statistic

1. How many people were killed at work?

2. How many major injuries were reported under RIDDOR

3. How many injuries were reported per every 100,000 employees?

4. How many days were lost overall?

5. Economic cost to Britain in 2013/2014

6. How many enforcement notices

• 142 workers were killed at work, a rate of 0.46 fatalities per 100 000 workers

• 76,000 injuries reported under RIDDOR • A rate of 293 per 100 000 employees • 27.3 million days were lost overall (1.2 days per worker) • 2.3 million due to work-related ill health and 4.1 million due to workplace

injury • 14.1 Billion 2013/2014. • 12430

Sourced from HSE Statistics 2014/2015

Guess the Statistic - answers

HSE Statistics

How much does an accident cost?

• Lost earnings - £3,730 to £6,390 • Human costs - £6,340 to £10,180 • Sick pay - £1,270 • Non-injury accidents costs - £780 to £4,310

Total = 12,120 to 22,150

Costs in £million, all approximates

Are all accidents preventable?

Why investigate accidents? • Requirement to monitor and review health and safety

arrangements • Expected to make full disclosure of the circumstances of an

accident to the injured parties under RIDDOR

• You can’t make things better if you don’t know what went wrong!

• Promote a positive health and safety culture • Identify deficiencies in your risk control management

systems

RIDDOR Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) • Do you know who is responsibe in your centre/ team to report RIDDOR

accidents? Customer injury

• Direct to hospital and arising out of or in connection with the work activity

Staff injury

• Specified Injury / Death • Over 7 day injury (Over 3 days recorded, but not reported) • In hospital for 24 hours • Violence to staff

Dangerous Occurrences and specific diseases are also reportable

RIDDOR Quiz Which of the following are RIDDOR reportable

Q. A visitor to the Gym trips and falls on equipment left out. The visitor goes directly to hospital. Is this reportable?

A. Yes, the accident is attributable to a failure to maintain the area in good order and clear of obstructions.

Q. One of our staff was verbally abused. Although she was not physically hurt, she was shaken up. She took two weeks off sick because of this incident.

A. No. RIDDOR only requires you to report deaths and physical injuries in relation to accidents, including those involving acts of non-consensual violence.

Which of the following are RIDDOR reportable Q. A member of the public tripped over a trailing cable and hurt herself badly. We didn’t call an ambulance as her friend drove her to a hospital. Is this reportable?

A. Yes. You must report cases where a person not at work is injured due to a work-related accident and is taken from your premises to a hospital, by whatever means, for treatment.

Q. A person slipped over in the building, but said they were unhurt. Much later they told us they had gone to their GP the next day, who then referred them to hospital. Is this reportable?

A. No. The injured person must be taken from where the accident happened, by whatever means, to a hospital for treatment. A GP practice or a drop-in clinic is not a hospital, so there is no duty to report

RIDDOR Quiz

Overview of National STITCH Accident and Incident Data

2015

STITCH™ OF THE NATION 2015

STITCH™ OF THE NATION

• 19% of recorded accidents could have been prevented

• 0.75% of accidents were RIDDOR reportable

• 8 – 15 years olds were the age group most likely to have an accident

• 95% of accidents happened to Customers

• 4.7% Staff

• 0.3% Contractors

• The Accident to Usage Ratio was on average 0.52%

• Accident ratio to Staff hours worked was 0.29%


1. Minor Cut / Graze 2. Bruise 3. Sprain 4. Nose Bleed 5. Head Injury

Top Injuries

What can we do?


1. Contact with Object 2. Contact with Wall/Floor 3. Contact with Person 4. Sporting Injury 5. Slip 6. Trip

Top Causes

What can we do?

STITCH™ OF THE NATION Top Accident Hotspots

1. Swimming Pool 2. Sports Hall 3. Changing Rooms 4. Soft Play 5. Outside Areas

What does this mean?

STITCH™ OF THE NATION Age range most likely to have an accident 8 – 15 years Accidents that could have been prevented 3.47% Accidents most likely to happen to Customer 97% Staff 2.5% Accident to usage ratio = 0.06% Reportable = 0.31%

SWIM

MIN

G P

OO

L

What can we do?

STITCH™ OF THE NATION Top 5 Activities

1.Swimming - General 2.Swimming Lessons 3.Inflatable Session 4.Diving 5.Spectating

SWIM

MIN

G P

OO

L

How can we manage this?

STITCH™ OF THE NATION Age range most likely to have an accident 8 – 15 years Accidents that could have been prevented 2.93% Accidents most likely to happen to Customer 96% Staff 2.3% Accident to usage ratio = 0.03% Reportable = 0.68%

SPO

RTS

HA

LL

What can we do?

STITCH™ OF THE NATION Top 5 Activities

1.Roller Skating 2.Badminton 3.Football 4.Trampoline 5.Gymnastics

SPO

RTS

HA

LL


STITCH™ OF THE NATION Age range most likely to have an accident 0 – 8 years Accidents that could have been prevented 5.44% Accidents most likely to happen to Customer 93% Staff 6.1% Accident to usage ratio = 0.02% Reportable = 1.28% Taken to hospital by any method = 2.88%

CH

AN

GIN

G R

OO

MS

What can we do?


Top Causes

1. Contact with Object 2. Contact with Floor/Ground 3. Trip

C

HA

NG

ING

RO

OM

S


STITCH™ OF THE NATION Age range most likely to have an accident 0 – 8 years Accidents that could have been prevented 1.12% Accidents most likely to happen to Customer 99% Staff 0.7% Accident to usage ratio = 0.01% Reportable = 0.53% Taken to hospital by any method = 2.11%

SOFT

PLA

Y

What can we do?


1. Contact with Object 2. Contact with Person 3. Trip

SOFT

PLA

Y Top Causes


STITCH™ OF THE NATION Age range most likely to have an accident 16 – 60 years Accidents that could have been prevented 5.87% Accidents most likely to happen to Customer 87% Staff 8.1% Taken to hospital = 7.83% Reportable = 1.09%

OU

TSID

E A

REA

S

What can we do?


1.Football 2.Children’s Activities 3.Hockey 4.Swimming 5.Climbing

OU

TSID

E A

REA

S Top 5 Activities


In Summary – What can we do about it?

• Risk Assessments • Procedures • Safe Scheme of Work / Work Instructions • Qualified Staff • Detailed Staff Inductions • Regular Refresher Training • Customer Awareness of Rules & Regulations • Safety Signage • Good Housekeeping and Maintenance Regime • Accident Analysis and trend monitoring • Measure and Review performance ( Check & Act)

Are all accidents preventable?

STITCH™ • STITCH is an innovative online platform that captures,

collates and aggregates accident and near miss data • Digital storage for accident and near miss data with

demographic information, injuries, outcomes and preventative actions

• It provides a live snapshot of KPIs, allowing management to monitor accident trends locally and nationally, review site trends and avoidable accidents and near misses

STITCH consists of four platforms: Accident Data Entry Near Miss Data Entry 2 sets of Graphs, KPIs and Analysis

The platform provides the following functions: Avoidable Accidents Preventative Action Taken Comprehensive filters which

give detailed graphs Reports: Filter data to

create specific graphs

Analysis and Graphs: Visual and graphical presentation of accident performance in any selected period of the year with additional filtering and data interrogation functions.

Features of STITCH™ • Supporting document upload capability • Staff hour and Customer footfall data input • Accident & Incident Report • Centre Specific Analysis Report • Benchmarking Report & Analysis • Ability to export Data and Reports • STITCH provides a central record • 2 tier data entry and accident review • Ability to drill down into data • Use STITCH to record updates to Risk Assessments and

Service Improvement Plans • Benchmarking Accident to Usage & Staff Hours ratio

Benchmarking Report • Benchmarking of accident and injury data and accident to

customer footfall and staff hours ratios with contract, operator and national averages

• The benchmarking analysis includes: Reportable Accidents, Non-Reportable Accidents, Customer Footfall and Accident Footfall ratio, Staff Hours Worked and Accident ratio

Thank you for listening

Any questions?

benchmarking risk againt national data

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