belle cv
TRANSCRIPT
Flat # 102 Al Hasawi Building, Sharjah, United Arab Emirates050 582 94 [email protected]
Maria Isabel M. PerezObjective
To attain an entry level position in any office field where my skills and enthusiasm as customer care ,account manager and marketer will have application.
Experience
2013-2014 HCL Technologies (Office Depot USA Account) Quezon City,PhlippinesCustomer Care Representative / Account Manager Take customer’s order over the phone. Schedule delivery and track customer’s order. Market other company products to customer. Assist customer’s online account maintenance.
2012-2013 Teleperformance (AT&T Account) Pasig City,PhilippinesCustomer Care Representative/Technical Support Answer Questions regarding customer’s account.(billing,plans and basic
troubleshooting). Offer new product and plans to suit customer’s needs. Apply basic troubleshooting for customer’s device.
Education
2000-2002 Centro Escolar University Manila,Philippines Bachelor of Science in Commerce, Major in Computer Science1996-2000 St. Vincent School Quezon City,Philippines Secondary School (High School)1990-1996 St. Mary’s College Quezon City,Philippines Primary School (Elementary)1990-1993 St. Mary’s College Quezon
City,Philippines Pre Elementary
InterestsReading books, online surfing, blogging, traveling and cooking.
AchievementsConsecutive top agent for AT&T 3 rd and 4 th quarter 2013.Handles multiple accounts for HCL Technologies.Leading scorer for customer satisfaction for both companies.