belle cv

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Flat # 102 Al Hasawi Building, Sharjah, United Arab Emirates 050 582 94 51 [email protected] Maria Isabel M. Perez Objective To attain an entry level position in any office field where my skills and enthusiasm as customer care ,account manager and marketer will have application. Experience 2013-2014 HCL Technologies (Office Depot USA Account) Quezon City,Phlippines Customer Care Representative / Account Manager Take customer’s order over the phone. Schedule delivery and track customer’s order. Market other company products to customer. Assist customer’s online account maintenance. 2012-2013 Teleperformance (AT&T Account)Pasig City,Philippines Customer Care Representative/Technical Support Answer Questions regarding customer’s account.(billing,plans and basic troubleshooting). Offer new product and plans to suit customer’s needs. Apply basic troubleshooting for customer’s device. Education 2000-2002 Centro Escolar University Manila,Philippines Bachelor of Science in Commerce, Major in Computer Science 1996-2000 St. Vincent School Quezon City,Philippines Secondary School (High School) 1990-1996 St. Mary’s College Quezon City,Philippines Primary School (Elementary) 1990-1993 St. Mary’s College Quezon City,Philippines Pre Elementary Interests Reading books, online surfing, blogging, traveling and cooking. Achievements

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Page 1: Belle CV

Flat # 102 Al Hasawi Building, Sharjah, United Arab Emirates050 582 94 [email protected]

Maria Isabel M. PerezObjective

To attain an entry level position in any office field where my skills and enthusiasm as customer care ,account manager and marketer will have application.

Experience

2013-2014 HCL Technologies (Office Depot USA Account) Quezon City,PhlippinesCustomer Care Representative / Account Manager Take customer’s order over the phone. Schedule delivery and track customer’s order. Market other company products to customer. Assist customer’s online account maintenance.

2012-2013 Teleperformance (AT&T Account) Pasig City,PhilippinesCustomer Care Representative/Technical Support Answer Questions regarding customer’s account.(billing,plans and basic

troubleshooting). Offer new product and plans to suit customer’s needs. Apply basic troubleshooting for customer’s device.

Education

2000-2002 Centro Escolar University Manila,Philippines Bachelor of Science in Commerce, Major in Computer Science1996-2000 St. Vincent School Quezon City,Philippines Secondary School (High School)1990-1996 St. Mary’s College Quezon City,Philippines Primary School (Elementary)1990-1993 St. Mary’s College Quezon

City,Philippines Pre Elementary

InterestsReading books, online surfing, blogging, traveling and cooking.

AchievementsConsecutive top agent for AT&T 3 rd and 4 th quarter 2013.Handles multiple accounts for HCL Technologies.Leading scorer for customer satisfaction for both companies.