Hidden BeliefsTacit Values

and Culture

Presented by

Kathryn Alexander, Ethical Impact L3C

About Me

• Kathryn Alexander, MA, President, CEO Ethical Impact L3C• Started out working with

change, then leadership & beliefs, then culture, values & ethics

• Sustainability is a passion

• Agile = Teams, Culture Games = Tribes, Sustainability = Enterprise

Understanding Culture

• Culture Models = the ability to predict behavior ~ Geert Hofstede

• Levels of culture = national, gender, generational, family, organizational

• “Greatness” = values that are interconnected/values as systems ~Software for Your Head

• Birds of a Feather™ = tacit beliefs and world view, Values Sets™ = tacit and professed values as systems.

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Four Major Cultures

• Command and Control• Fear-based

• Competitive• Competition-based

• Collaborative• Learning-based

• Innovative• Creativity-based

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There are Three Major Drivers That Create Corporate Culture

The four cultures are created by:

• Hidden Individual Needs

• Lived Values

• Agreements• Tacit• Conscious

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Hidden Individual Needs

• Form the context for listening and understanding others behavior

• Each level needs to be fulfilled before the next can be accessed (motivation)

• Can change with the situation

• Are expressed by the Birds of a Feather Model™

Bird’s of a Feather™

• Assessment looks at what exists (Current) and what is desired (Ideal)

• Shows the hidden agreements and the difference between the professed and the tacit

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Canaries

• Need to feel safe

• Look for concerns

• Self preservation focus

• Flight or fight

• Address their needs and everyone is better off

• Culture of paranoia

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Penguins

• Safety is in the rules

• Obedience is to be praised

• Respect authority

• Creativity is suspect

• Revert to Canaries if scared

• Culture of stability

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Eagles

• Love control

• Want to WIN

• Creatively get their own way

• Insist on obedience

• Need to be recognized

• Culture of competition

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Barn Swallows

• Love teams

• Work for the group

• Learning is key

• Diversity is a way of life

• Emotions are important

• Culture of collaboration

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Swans

• Creativity and self-expression are key

• Self-directed

• Love to achieve goals and make you happy - their way

• Personal satisfaction over status and stuff

• Culture of innovation©Ethical Impact,

LLC

Small Groups

• Groups of 5• Count off 1-5

• 1=

• Situation – Sell the group on implementing Agile

• Check in as your Bird• What’s going on with you• How you feel (sad, mad, glad, afraid)• “I’m in”

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Debrief

• What did you learn?• What did you learn about safety?• What did you learn about respect?• What did you learn about courage?• What did you learn about truth?

• Other insights?

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Your Values

Strength Loyalty Honor Initiation Tradition Skill

Right Relationship

No Waste Empowerment Interdependenc

e Balance Nurturing

Honesty Inventivenes

s Thrift Optimism Productivity Negotiation

Rank these on a scale of 1-5, 5 = most important.You may have as many five’s as you wish.

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Three Systems of Values

• Protective – the oldest• Loyalty

• Effective – business’ natural place• Honesty

• Sustainable – how nature functions• All actions create the conditions that support

Life

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Doing What’s Right: Natural Values for Business– on website

It’s All a System

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Resources

• http://www.ethicalimpact.com

• CODE: CULTURECON2012 = 30% discount until Oct 15• Leadership & Culture Assessment = 1 free• Sustainable Values Set® = 1 free

• Other things of interest• Get these slides• Weekly Reflections• Resilience Institute membership• Evolution of Culture: Workbook• Doing What’s Right: Natural Values for Business• Coaching

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