behind the scenes tqc winner 2009

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Behind the Scenes TQC Winner 2009

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Behind the ScenesTQC Winner 2009

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  • Behind the Scenes TQC Winner 2009

  • Behind the Scenes TQC Winner 2009 / 12-15 1025 10400 0-2619-5500630,631,632,633,636, 0-2619-8086 0-2619-8085 www.tqa.or.th [email protected] 1 2554 3,000ISBN 978-616-7148-88-5

  • 4BehindtheScenesTQCWinner2009

    () 7 () 27/ 45 ()

    67

  • Behind the ScenesTQC Winner 2009

    ..2552(ThailandQualityClass:TQC)3 () () () 3 3

    .

  • Behind the Scenes

    TQC Winner 2009

    ()(Bangkok Produce Merchandising PublicCompanyLimited)

  • Behind the ScenesTQC Winner 2009

  • ()

    ()BangkokProduceMerchandisingPublicCompanyLimited BKP 98 () CPF (CPG) CPF2(1)(2) 2 3 (Feed)(Farm)(Food) BKP ..2522 ..2530 600 ..2532 (SlaughterPlant) 150 150 7..2533 Further ..2537

  • Behind the ScenesTQC Winner 2009

    ..2541 () Further 2 ..2544BKP ..2547 BKP SlaughterHouse Further BKP BKPFurther3..2549 BKP OEM93% BKP CPBrand7%..2551CPFCPBrand 280,000 (Halal) 100,00077% 30,00023% BKP

    1. (CPFTradingCo.,Ltd.CPFT) PrimaryCustomer 75%(40%)

    2. .. (C.P.MerchandisingCo.,Ltd. CPM) PrimaryCustomer 24%1%(60%)

    BKP MainProduct By-Product 3

  • 9

    ()

    CPF Kitchenof theWorld BKP CPF (Vision) :BKP CPF (Purpose) : (Mission) : (HESTSEC:Healthy,Education,Safety,Tasty,Security,Environment,Customer&MarketFocus) BKP 6CPF Way CPF Way 6 1.(EmbraceChange) 2.(MasterLearning&Sharing) 3.(Innovation) 4.(Integrity&Honesty) 5.(ResultOriented) 6.(DedicatetoCountries)

  • Behind the ScenesTQC Winner 2009

    10

    20 BKP

    ISO9001..2540

    HACCP..2541

    ISO/IEC17025..2547

    ISO14001 ..2543

    ..2550

    ThailandEnergyAwards..2551

    ThailandEscoProjectAward2008

    OHSAS18001..2545

    7(..2546-2552)

    CP8 (..2538-2552)

    ..2548

    (AnimalWelfare)..2547

  • 11

    ()

    BritishRetailConsortiumStandard:BRC..2546

    SupplieroftheYear2007:KFCUKI OutstandingCommitment toAnimalWelfare(BestOverallAnimalWelfareAuditPerformance2007:KFCUKI)

    (.8001) ..2548

    1 BKP

    BKP80(CPG)CPF BKP BKP 2

    ..

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  • Behind the ScenesTQC Winner 2009

    12

    ..25162 BKP BKP :

    1.BKP . 30

    2.5,0002 140 .

    3. BKP

    4.

    5.

    BKP

  • 13

    ()

    LowCareHighCareLowCare HighCare 100% 11 Flow OneWaySystem - Lay-out - OneWaySystem

    1 Lay-outBKP

  • Behind the ScenesTQC Winner 2009

    1

    BKP Real-time Water-ChilledSlaughterHouseIQF Further 400 BKP BKP BKP Co-Generation 30-40 BiodieselBiodiesel GreenEnergy BKP ISO9002..2538BKP BKP BKP BKP (BasicRequirement) BKP GoodManufacturingPractices(GMP)HazardAnalysisandCriticalControlPoint(HACCP)

  • 1

    ()

    EST/TH,ISO9001 BKP BritishRetailConsortiumStandard(BRC) IslamicApprovalofMuslimReligiousFood(Halal)AssuredChickenProduction(ACP),TestingLaboratories(ISO/IEC17025) BKP OSHAS18001(OccupationalSafety&HealthAdministrationManagementSystem) ISO14001 TLS8001(ThaiLabourStandard) BKP CPF BKP BKP

  • Behind the ScenesTQC Winner 2009

    1

    BKPQualitySystem BKP FullyIntegrationFeedFarm Processing FoodReadyMeal PDCA: BKPPDCA-BKI(Plan-Do-Check-Act-Benchmarking-Kaizen-Innovation) (DailyManagement) PDCA (WeeklyBenchmarking/Kaizen/Innovation) (Benchmarking) 3 CPF (ContinuouslyImprovement)Kaizen-DMAIC(Kaizen-Define-Measure-Analyze-Improve-Control)(Innovation)

    1. Incentive Spec( ) Rework Rework

    BKP BKP-Competition Ingredient

  • 1

    ()

    2. WorkInstruction (Incentive) Incentive Incentive

    3.(GM,DM) AuditorMonitoring ISO,SHE

    2 PDCA-BKI

  • Behind the ScenesTQC Winner 2009

    1

    KaizenInnovation PDCA-BKIBKP 1 CPF-INNOVACO BKP (KM-Focus) INNOVACO QualityControlCycle(QCC)INNOVACO INNO= Innovation V = Valuable A = Applicable C = Creative O = OrganizationLearning&Teaching BKP BKP-Innovation SeniorLeaderTeam(SLT)

    2 InnovationScoringandRewardINNOVACO

    Inno- 0-25% 26-50% 51-75% 76-100%

    V-Valuable 1

    15

    510

    10

    A-Applicable

    C-Creative (Copy&Development)

    (Create&Development)

    O-OrganizationalLearning&Teaching

    KM

    KM

    OL

    OLOTCPF

  • 19

    ()

    3 BKP-Innovation LeanSixSigma INNOVACO BKP LeanSixSigma (CumulateMonthly)

    4 Lean/SixSigma

  • Behind the ScenesTQC Winner 2009

    20

    BKP 5,000CPF80CPFCPFWayBKP 21() BKP CPFWay

    1.BKP 15

    2. BKP

    3. BKP INNOVACODay Why-WhyAnalysis,Kaizen,LeanSixSigma

    4. BKP

  • 21

    ()

    5.21 FollowUpCoaching BKP BKP(HESTSEC)

    6. BKP . ...

    - ..

    .

    BKP CoreCompetency BKP CoreCompetency (Schooling,Mentoring,Coaching) (LCA:LeadershipCompetencyAttitude) BKP 2

    1. (GDP) EmployeeChampionDevelopmentProductivityManagerDevelopment

  • Behind the ScenesTQC Winner 2009

    22

    2. (OJT) Schooling,Mentoring,Coaching

    5 TrainingGDPRoadmap

    6 OJT

    Level 1

    (Staff)

    Level 2

    SM

    Level 3

    DM

    Level 4

    GM/

    AVP/VP

  • 23

    ()

    BKP (CareerProgression) TalentManagementSuccessionPlanningSystem (Talent&Succession)FastTrack (IDP) (Lean&SixSigma) CPF BKP 9 6 BKP BKP TQA ..2551BKP BKP BKP

  • Behind the ScenesTQC Winner 2009

    2

    CPF (Assessment) BKP BKP BKP TQABKPApplication (SupportTeam) Application TQA TQABKP CrossFunctionalTeam

    TQA

    MorningTalk BKP

    TQA BKP(TQC)..2552

  • 2

    () () (Thai Oil Public CompanyLimited)

  • Behind the ScenesTQC Winner 2009

    2

  • 2

    ()

    Rome not built in a day. The Road to Success is always under construction. () 50 OperationExcellence (ComplexRefinery) (TQA) 3(HighPerformanceOrganization:HPO) (GoodCorporateGovernance) (CorporateSocialResponsibility:CSR) (ThailandQualityClass:TQC)..2552

  • Behind the ScenesTQC Winner 2009

    2

    ..2504 20 BuildOwnTransfer(BOT) () () . 3 60% ..25352RRCSPRC 35,000 180,000

  • 29

    ()

    ..2538-2539 ISO ISOByProductISO9002(ISO9001) (ISO/IECGuide25 ISO/IEC17025)(ISO14001)(.18001) 3 ISO9001,ISO14001,.180013 (.) IMS(IntegratedManagementSystem) (BS-OHSAS18001) QSHE&CSRPolicy QSHE Quality,Safety,OccupationalHealth Environment QSHE&CSRPolicy PRAISE Prevention/Risk/Awareness/Improvement/System/Employee PRAISE

  • Behind the ScenesTQC Winner 2009

    30

    1 PRAISE

    2548 ShellGlobalSolutions

    International SETAwards2005 BestNewlyListedCompany

    (EnergyAwards)

    ..2548 2549 113FORBESGLOBAL

    2000..2549 (SMPCS=ShellMainProduct

    CorrelationScheme)SGS(ShellGlobalSolution) Lab(UnknownSample)SGS150

    PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia33140

  • 31

    ()

    2550 PlattsTOP250GlobalEnergyCompaniesAwards PlattsTopCompaniesinAsia 35 154 PlattsTOP250GlobalEnergyCompaniesFastest-GrowingCompaniesinAsia17

    (GoodLaboratoryPractice/DepartmentofIndustrialWorks(GLP/DIW)

    2551 ThailandEnergyAwards2008

    ASEANEnergyAwards2008 EnergyManagement inIndustry..2551

    BestCEOAwards2008

    2552 (BoardoftheYearAwards) ..2551/2552

    (IntegratedManagementSystem:IMS)(.)

    EIAMonitoringAwards2009 ..2552

    2553 110(BestManagedCompany)FinanceAsia

    (MostCommittedtoaStrongDividendPolicy)11

    FinanceAsia (ThailandQualityClass:TQC) TOPCorporateGovernanceReportAwards

  • Behind the ScenesTQC Winner 2009

    32

    MQOC MQOC ConsultantToolProvider TaskForce Implement (ImplementationPlanning)MQOC

    2 MQOC IFP ISOFocalPoint InternalAuditor 2 TaskForce (Recognition) MQOC 1-2 2 6

  • 33

    ()

    WorkInstruction TaskForce WorkInstruction Procedure Implement QSHE Roadshow Event QSHEAward OFIChampion/InternalAuditChampion/IFPChampion MQOC

    3 1-3 TaskForce IFP(ISOFocalPoint) 2

  • Behind the ScenesTQC Winner 2009

    3

    4-5 SystemRequirementTraining SystemRequirement,DocumentControlWriting, 6-8 InternalAuditInternalAuditManagementReview 9Application..NationalCertifiedBody InternalAudit,ManagementReviewExternalAuditorInternalAuditExternalAudit ..2540 ..2547

  • 3

    ()

    ByProduct 2 HighPerformance (Competency) (Engagement) (CorporateSocialResponsibility) 20 (GoodGovernance) TQA TQA ..2551TQA..2552TQC

  • Behind the ScenesTQC Winner 2009

    3

    TQA TQA TQA (TQAApplicationReport) TQA (ApplicationReport) ApplicationReport TQA 1. POSITIVE POSITIVE

    (Professionalism)

    (Ownership & Commitment)

  • 3

    ()

    (Social Responsibility)

    (Integrity)

    (Teamwork & Collaboration)

    (Initiative)

    (Vision Focus)

    (Excellence Striving)

    2. 5F5 Fast,Focus,Friendly,Flexible Fair (KeyFocusArea:KFA)12 OperationExcellenceWorkshop TQA TQA (Learning)

  • Behind the ScenesTQC Winner 2009

    3

    TQA () Implement ManagementMeeting (Ownership)

  • 39()(Pak Thong Chai Feedmill, Charoen Pokphand Foods PublicCompanyLimited)

  • Behind the ScenesTQC Winner 2009

    0

  • 1

    () CPF (CPG) CPF CPF CPF(CPFValueChain)

    1 CPFValueChain

  • Behind the ScenesTQC Winner 2009

    2

    CPF ..2506 CPF11 (PakThongChaiFeedmill:PTF) 11..2547 (PTF) CPF PTF 1.2 (Bulk) (Bag) 2 1. () 2. OneStopService (Kitchen of the World)CPF PTFCPF CPF Way

  • 3

    1. 2. 3. 4. 5. CPF Way (EmbraceChange) (MasterLearning&Sharing) (Innovation) (Integrity&Honesty) (ResultOriented) (DedicatetoCountries) ..2547 (ExcellenceinConstructionAward: EagleAward) ..2548- ISO9001 ..2548- GMP&HACCP ..2552 ThailandQualityClass (TQC) ..2550 5Thailand5SAward ..2551 OEE(OperationalEfficiencyandEffectiveness) Award ..2551 KaizenAward ..2552 FeedInnovationCEOAward

  • Behind the ScenesTQC Winner 2009

    ..2549- ..2551 (ThailandsPrimeMinisterIndustryAward) ..2551 ZeroAccident ..2553 ZeroAccident (.-) ..2547- ISO14001 ..2549 ..2549 ..2553 ThailandEnergyAward2010 ASEANEnergyAward2010: SpecialSubmission (ThailandsPrimeMinisterIndustryAward) (PTF)11 () CPF PTF 9 (FoodSafety) (CoreCompetency)

  • PTF PTF50PTF 10 PTF (PlantLayoutandPlantDesign) GMP HACCP,EuropeanFeedManufacturersFederationGuide // 100% PTF SLIP FORM FoodSafety PTF ExcellenceinConstructionAward(EagleAward)

  • Behind the ScenesTQC Winner 2009

    2 SLIPFORM PTF (PlantControlSystem) Real-time PTF CPF PTFPTF LeadershipDevelopmentCourse(TrainingRoadmap)

    3 LeadershipDevelopmentCourse

    GlobalManagerDevelopmentForManagementLevel:VPAVPGM

    PeopleAdvisorDevelopmentForDepartmentManager

    ProductivityManagerDevelopmentForSupervisor

    CPFAmbassadorForEmployee

    43

    21

  • PTF PTF OrganizationalDevelopmentforSustainabilityPTFRoadMap..2004 PTF PTF (Benchmarking)(CoreCompetency)PDCA

    4 PTFRoadMap 5SProgramSafetyPolicy PTF 5 ..2004 5 CPF 5 11BestPractice5CPF

  • Behind the ScenesTQC Winner 2009

    5 PTF 5MachineBreakdown

    5 Breakdown 2QualityPolicy,FoodSafety PTF QualityPolicy,FoodSafety ISO9001,GMP&HACCP ISO9001PDCA GMP&HACCP 3SHEPolicy,EMP,KM,EnergySavingProgram PTF SHE-SafetyHealthEnvironment EnvironmentalManagementPlan(EMP) 5 ISO14000 PTF

    0

    2

    4

    6

    2548

    : %

    2549 2550 2551 2552

    PTF XXX Target

  • 9

    6 PTF PTF (Cover) Sensor (ExplosionProof) PTF

    (PersonalProtectionEquipment :PPE) SafetyMorningTalk KYT(KikenYoshiTraining)

    (SafetyAudit) 4

    (BehaviorBasedSafety) ()

    0

    1

    2548

    : %

    2549 2550 2551 2552

    PTF Target

  • Behind the ScenesTQC Winner 2009

    0

    ..2551PTF (ThailandsPrimeMinisterIndustryAward) PTF(EnergySavingProgram)(SmallGroupActivity :SGA)

    7 PTF 10 (KnowledgeManagement :KM)

    SGA

  • 1

    8 WebKM 4ITSecurity,5SVFP PTF IT Hardware Software PTF ISO27001(ITSecurity)IT PTF IT ISO17799 5 5SVFP VFP VisualFeedbackPhotography5- 5Kaizen,Lean PTF KaizenSuggestion- KaizenSuggestion KaizenSuggestion (CreativeThinking)

  • Behind the ScenesTQC Winner 2009

    2

    (Wastes)SmallGroupActivity KaizenSuggestion Kaizen

    9

    Lot.No

  • 3

    1. 2. 3. 1. 2. 3. 1-21(15) (1 6 ) 1 1. 2. 3.

  • Behind the ScenesTQC Winner 2009

    2600 3 1. 2. 3.

    (1)

    5

    6

    21

  • KaizenInnovation CPF 11 FeedInnovationCEOAward PTF KaizenSuggestion FeedInnovationCEOAward3 FeedInnovationCEOAward FeedInnovationCEOAward Power Peak PTF TOU(TimeofUseRate)PTFPowerPeak

  • Behind the ScenesTQC Winner 2009

    PowerPeak (Simulation)

  • PowerPeak InnovationPTF Lean Lean PTF 7 Lean LeanPTF7 1. 2. 3. 4./ 5. 6. 7. Lean OilCooler

    7 (7 Wastes) ... 1.(UnnecessaryMotion) 2.(IdleTime/Delay) 3.(Non-effectiveProcess) 4./(Defects/Reworks) 5.(Overproduction/Overprocessing) 6.(UnnecessaryStock) 7.(Transportation)

  • Behind the ScenesTQC Winner 2009

    5637

  • 9

  • Behind the ScenesTQC Winner 2009

    0

    19 55,335 Lean PTF 7

  • 1

    (ProductivityImprovement) PTF ..2551 7 (OFI:OpportunityforImprovement) PTF PTF (ApplicationReport) 7(CrossFunctionalTeam) (ITSystem) TopManagementReviewManagementReview,VDOConference,5MinutesTalk 5Kaizen Lean PDCA

  • Behind the ScenesTQC Winner 2009

    2

    (TotalSuccessSolution) CPFValueChain

    PTF CPF

    PTF (TQA)

    PTF

    (CPF)

    PTF

    PTF

    ..2547 ..2552 PTF

    (ThailandQualityClass:

    TQC)

  • () 1. 2. 3. 4. 5. 6. 7. 8. 9... 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. /27. 28. 29. 30. 31. 32. 33. 34.

  • 35. 36. 37. () 1. 2. 3. 4. 5. -6. 7. 8. - () 1. 2. 3. 4. 5. 6. 7. 8. 1 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 119. 20. .

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