Slide 1

Behavior TypesAssertive,Non Assertive(Submissive/passive),Aggressive.

1. Assertive behaviorDefinition of Assertive Behavior: Assertive behavior is Behavior which enables a person to act in his own best interests, to stand up for himself without undue anxiety, to express his honest feeling comfortably, or to exercise his own rights without denying the rights of others. (Calberti and Emmons 1974)

AssertivecontdAssertiveness is the expression of ones feelings, beliefs, opinions, and needs in a direct, honest and appropriate manner. Such assertive behavior will reflect a high regard for ones own personal rights as well as the rights of others.Being assertive is not something you are born with; it is a skill that you learn.

12 Aspects/features/ of assertive behaviour

Take responsibility,Use descriptive language,State opinions and interpretations as such like In my opinion . As I see it . My thoughts are ,Seek alternative views,Use constructive feedback (Focus on the solution rather than the problem.)Invite for suggestions / solutionsUse a warm, welcoming toneUse the appropriate volume of sound Speak fluentlyMaintain eye contact,Use congruent facial expressions (Your facial expressions should be consistent with the message youre delivering. )Use open body language

AssertivecontdAssertive body language including the following:

a. Maintaining direct eye contactb. Maintaining an erect posturec. Speaking clearly and audiblyd. Making sure you do not have a whiny quality to your voicee. Using facial expression and gestures to add emphasis to your words

2. NON-ASSERTIVE (submissive/ passive) BEHAVIORCharacteristics of nonassertive behavior include:- not expressing feelings, needs, and ideas; ignoring personal rights; and allowing others to infringe/breach upon them. Nonassertive behavior is usually emotionally dishonest, indirect, inhibited, and self-denying. Nonassertive persons often let other people choose for them and end up feeling disappointed in themselves and angry with them; at best, they can be described as passive, at worst as a doormat.

Passive behavior contdAgreeing to do things that youre not interested in or failing to ask a favor even though you need one = represents the denial of your opinions and needs. Behaviors- Avoidance of eye contact, hesitant speech pattern, low voice level, tense body posture and nervous or inappropriate body movements. Example, I suppose we could go to the movies or I wish I knew somebody who would teach me to fix my car. These communications are easily misunderstood because mixed messages are being given.People often choose nonassertive behavior to avoid unpleasant situations, tension, conflict, and confrontation.

3. Aggressive BehaviorCharacteristics of aggressive behavior include:- expressing your feelings, needs, and ideas at the expense of others.stand up for their rights, but ignore the rights of others; they may dominate or humiliate other people. expresses his/her feelings and opinions in a punishing, threatening, assaultive, demanding, hostile manner.there is little or no consideration of the feelings and rights others.assumes little responsibility for the consequences of his/ her action.While this behavior is expressive, it is also defensive, hostile, and self-defeating.