before the public utilities commission of …...lims-314-9376 before the public utilities commission...

LIMS-314-9376

BEFORE THE PUBLIC UTILITIES COMMISSION OF THE

STATE OF CALIFORNIA

Application of Southern California Edison Company (U 338-E) for Approval of its 2012- 2014 California Alternate Rates for Energy (CARE) and Energy Savings Assistance Programs and Budgets.

A.11-05-017

(Filed May 16, 2011)

And Related Matters

A.11-05-018 A.11-05-019 A.11-05-020

MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E)

ON LOW INCOME ASSISTANCE PROGRAMS FOR MARCH 2016

JANET S. COMBS ANGELICA M. MORALES

Attorneys for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-1524 Facsimile: (626) 302-6962 E-mail: [email protected]

Dated: April 21, 2016

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STATE OF CALIFORNIA


A.11-05-017


And Related Matters

A.11-05-018 A.11-05-019 A.11-05-020

MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E)

ON LOW INCOME ASSISTANCE PROGRAMS FOR MARCH 2016

Southern California Edison Company (SCE) hereby submits the attached Low Income

Assistance Programs Monthly Report for March 2016. The information contained in this report

supersedes all prior reports submitted by SCE.

Respectfully submitted, JANET S. COMBS ANGELICA M. MORALES /s/ Janet S. Combs By: Janet S. Combs

Attorneys for SOUTHERN CALIFORNIA EDISON COMPANY

2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770 Telephone: (626) 302-1524 Facsimile: (626) 302-6962 E-mail: [email protected]

Dated: April 21, 2016

Attachment

ESA and CARE Program Report

Southern California Edison Company’s (SCE)

Energy Savings Assistance (ESA) Program

and

California Alternate Rate for Energy (CARE)

Program Monthly Report

March 2016

i

LOW INCOME ASSISTANCE PROGRAMS MONTHLY REPORT

TABLE OF CONTENTS

Title Page

1. Energy Savings Assistance Program Executive Summary ......................... - 1 -

1.1. Energy Savings Assistance (formerly referred to as Low Income Energy Efficiency or LIEE) Program Overview ................................................... - 1 -

1.2. Whole Neighborhood Approach Evaluation ........................................... - 1 - 1.3. Energy Savings Assistance Program Customer Outreach and Enrollment

Update ................................................................................................... - 2 - 1.4. Leveraging Success Evaluation, Including CSD .................................... - 2 - 1.5. Workforce Education & Training ............................................................ - 3 -

2. California Alternate Rates for Energy (CARE) Executive Summary ............ - 4 -

2.1. CARE Program Summary ...................................................................... - 4 - 2.2. Outreach ................................................................................................ - 4 - 2.3. Recertification Complaints ..................................................................... - 7 -

Appendix A: Energy Savings Assistance Program and CARE Tables ................. - 8 -

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LOW INCOME ASSISTANCE PROGRAMS MONTHLY REPORT

1. Energy Savings Assistance Program Executive Summary

1.1. Energy Savings Assistance (formerly referred to as Low Income Energy Efficiency or LIEE) Program Overview

1.1.1. Provide a summary of the Energy Savings Assistance Program elements as approved in Decision (D.) 12-08-044:

Program Summary for Month

2016

Authorized / Planning

Assumptions Year-to-Date Actual % Budget $36,368,315 $7,348,881 20% Homes Treated 43,695 6,842 16% kWh Saved N/A 3,881,836 N/A kW Demand Reduced N/A 1,132 N/A Therms Saved N/A N/A N/A

1.2. Whole Neighborhood Approach Evaluation

1.2.1. Provide a summary of the geographic and customer segmentation strategy employed (i.e., tools and analysis used to segment “neighborhoods,” how neighborhoods are segmented and how this information is communicated to the contractor/CBO).

SCE continues to enroll customers through the paperless enrollment process, that utilizes tablet PCs and portable scanners during assessment to streamline and expedite enrollments. Specifically, use of the tablet PCs and portable scanners, eliminates the need for paper copies which ensures protection of customer data, in addition to benefitting the environment. SCE has made the software available to interested service providers at no charge which is meant to complement the Whole Neighborhood Approach by reducing the program’s carbon footprint and maximizing efficiencies. During March 2016, there were 29 assessors, representing four contractors that utilized the paperless enrollment process enrolling approximately 1,449 households.

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1.3. Energy Savings Assistance Program Customer Outreach and Enrollment Update

1.3.1. Provide a summary of the Energy Savings Assistance program outreach and enrollment strategies deployed this month.

The Chemeheuvi Indian Tribe is a federally-recognized Native American Indian Tribe based out of the remote Chemeheuvi Valley area near the California-Arizona border. The Chemeheuvi Indian Tribe (hereafter referred to as the “Chemeheuvi” or “Tribe”) is a community in need residing in a remote area. Unfortunately, the Chemeheuvi have had negative experiences from other entities that have offered services but failed to deliver the promised services. These two factors have resulted in the community being underserved. Outreach to the Tribe was made possible by the concerted efforts of a number of internal and external stakeholders: the CARE and ESA Program Teams, Local Public Affairs, John Harrison Contracting, the Chemeheuvi Tribal Council and the Chemeheuvi Housing Department. Households received various measures such as CFLs, evaporative coolers, HVAC systems, outdoor lighting fixtures, smart power strips and energy-efficient refrigerators. As a result of this effort, 86 households have been enrolled in the ESA program, generating approximately 58,490 kWh and 18 KW of energy savings. Outreach and installation efforts concluded this month, culminating in a final Closeout Meeting on March 18, at which time the Chemehuevi Tribal Council and Chemehuevi Housing Department expressed gratitude for the wonderful work provided by, and efficient process of, the SCE team, and the opportunity to be the first tribal nation to participate in the ESA program.

1.4. Leveraging Success Evaluation, Including CSD

1.4.1. Please provide a status of the leveraging effort with CSD. What new steps or programs have been implemented? What was the result in terms of new enrollments?

For the past several years, SCE has provided refrigerators to contractors for installation through the Low Income Home Energy Assistance Program (LIHEAP) at no cost. SCE believes this approach enables contractors to utilize measures and services from both LIHEAP and the ESA Program to better serve SCE’s customers. SCE continues to work with the California Department of Community Services and Development (DCSD), service contractors, and the California

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Public Utilities Commission (CPUC) to successfully leverage ESA Program and LIHEAP services.

1.5. Workforce Education & Training

1.5.1. Please summarize efforts to improve and expand Energy Savings Assistance Program workforce education and training. Describe steps taken to hire and train low income workers and how such efforts differ from prior program years.

SCE contracts with a mixture of local private contractors (LPCs), community-based organizations (CBOs) and faith-based organizations (FBOs) to provide ESA program services. SCE implemented a mechanism to track the actual number of jobs at these organizations, including executive, clerical and other ancillary positions, supporting SCE’s ESA Program. Currently, the organizations, most of which are situated in the low-income and disadvantaged communities, provide 622 jobs that support SCE’s ESA Program, including executive, clerical and other ancillary positions. During the 2016 Program Year, SCE has conducted three (3) Enrollment & Assessment Workshop, which provides training to agency outreach staff on the policies and procedures related to home assessment. The four-day training workshop provides participants with three (3) days of comprehensive instruction on income documentation, customer and measure eligibility, and hands-on exercises that were the direct result of feedback received from service providers and trainees. The fourth day consists of an extensive discussion of energy education-related topics and demonstrations used to gauge the participants’ understanding of the material. In March, seven new jobs were created to support SCE's ESA Program.

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2. California Alternate Rates for Energy (CARE) Executive Summary

2.1. CARE Program Summary

2.1.1. Please provide CARE program summary costs

CARE Budget Categories Authorized

Budget Expenses

Year-to-Date

% of 2016

Budget Spent

Outreach $1,306,500 $353,468 27% Processing / Certification Re-certification $294,000

$143,205 49%

Post Enrollment Verification $ 711,825 $138,938 20% IT Programming $500,000 $23,035 5% Cooling Centers - $9,356 N/A Pilot (CHANGES) $110,160 $18,927 17%

Measurement & Evaluation $25,000 $(67) 0% Regulatory Compliance $132,000 $86,595 66%

General Administration $362,500 $140,122 39% CPUC Energy Division Staff $70,000 $9,103 13%

Total Expenses $3,511,985 $913,326 26%

Subsidies and Benefits $208,400,000 $79,940,453 35%

Total Program Costs & Discounts $211,911,985 $73,853,779 35%

2.1.2. Please provide the CARE program penetration rate to date

CARE Penetration

Participants Estimated Eligible

Participants Year-to-Date

Penetration Rate 1,262,687 1,520,058 83%

2.2. Outreach

2.2.1. Discuss utility outreach activities and those undertaken by third parties on the utility’s behalf.

CARE and Family Electric Rate Assistance (FERA) outreach efforts and communications to SCE’s in-language and under-penetrated areas continue to be a priority. SCE’s CARE/FERA programs partner with internal departments

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such as Equal Opportunity, Local Public Affairs (LPA), Consumer Affairs, Offer Management and Marketing, Corporate Communications, Strategic Engagement, Business Solutions, and the Mobile Energy Unit (MEU), as well as various chambers, foundations, faith-based and community-based organizations in outreach activities that target SCE’s hard-to-reach customer base. SCE’s Customer Contact Center (CCC) continues to utilize the online CARE enrollment application at sce.com to directly enroll customers into the CARE Program or a Customer Service Representative may assist a customer in enrolling in the program over the phone or by mailing a CARE application to the customer. During the month of March, SCE enrolled 6,798 eligible low income customers through CCC outreach efforts. This includes all web, phone and mail enrollments performed by the CCC. SCE representatives provided information about available programs and services that help lower electricity usage to nearly 1,800 customers at eight outreach events during the month of March by answering questions, and providing personal contact between the customer and the utility. One such event was the Children’s Water Education Festival at UC Irvine, where about 700 children and their families learned about conserving water during the drought, and other energy saving tips, as well as SCE’s Income Qualified Programs.

Event Date Event Name Location Estimated Customer

Interactions

3/5/16 Coachella Valley Wildflower Festival

Palm Desert 114

3/12/16 Splash Into Spring Lake Elsinore 216

3/12/16 City of Lakewood Earth Walk

Lakewood 125

3/19/16 Beach Streets Long Beach 246

3/19/16 Azalea Festival South Gate 150

3/23/16-3/24/16

Children's Water Education Festival

Irvine 700

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Event Date Event Name Location Estimated Customer

Interactions

3/26/16 Spring Carnival Los Alamitos 140

3/26/16

Leisure World Community

Seal Beach 100

The CARE/FERA Capitation Fee Program team is continuing its efforts to re-engage existing Capitation agencies while strategically registering additional contractors to overcome enrollment barriers, including language, culture, and special needs, as a means of enrolling the hardest-to-reach customers. As a result of these efforts, the Capitation Fee Program continues to show increased enrollments from agencies that were previously inactive. In February, capitation contractors successfully enrolled 244 new customers in the CARE Program. Current and ongoing campaign strategies and efforts for 2016 include the following:

Leveraging events sponsored by communities and cultural celebrations to reach populations that may be eligible to enroll in the CARE Program.

Partnering with SCE personnel to leverage existing SCE relationships with

FBOs, CBOs, and local governments.

Utilizing existing channels to develop creative approaches for agencies to conduct CARE/FERA outreach, including employment information workshops, faith- and community- based publications, school events, retail shopping malls, and community fairs.

2.2.2. Describe the efforts taken to reach and coordinate the CARE program with other related low income programs to reach eligible customers.

SCE enrolls new CARE customers through the Energy Assistance Fund (EAF), a program that provides utility payment assistance through voluntary customer, employee, and SCE shareholder donations. The EAF income requirements are the same as CARE’s. SCE coordinates CARE enrollment with other income-qualified programs, such as ESA, LIHEAP, as well as other low income-qualified programs offered through

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SoCalGas, and certain water utilities. ESA participants are automatically enrolled in CARE each month, and LIHEAP participants are automatically enrolled in CARE quarterly. In February, SCE enrolled 3,215 eligible customers in CARE through data sharing with LIHEAP, ESA, SoCalGas, water utilities, and SCE’s EAF Program, which enrolled 183 new households. The CARE Program continuously integrates its efforts and messaging with the ESA Program at all outreach events, communications, and marketing campaigns.

2.3. Recertification Complaints

SCE received no CARE recertification complaints in March.

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Appendix A: Energy Savings Assistance Program and CARE Tables

Program Table Title Energy Savings Assistance Program

Table 1 Energy Savings Assistance Program Expenses

Energy Savings Assistance Program

Table 2 Expenses and Energy Savings by Measures Installed


Table 3 Average Bill Savings per Treated Home


Table 4A Homes Treated


Table 4B Homes Unwilling/Unable to Participate


Table 5 Customer Summary


Table 6 Expenditures for Pilots and Studies

CARE Table 1 CARE Program Expenses

CARE Table 2 CARE Enrollment, Recertification, Attrition, and Penetration

CARE Table 3A&B CARE Post-Enrollment Verification Results

CARE Table 4 CARE Self-Certification and Re-Certification Applications

CARE Table 5 Enrollment by County

CARE Table 6 Recertification Results

CARE Table 7 Capitation Contractors

CARE Table 8 Participants as of Month End

CARE Table 9 CHANGES Expenditures

CARE Table 10 CHANGES One-On-One Assistance

CARE Table 11 CHANGES Group Assistance

CARE Table 10 CHANGES One-On-One Assistance (Nov 2016)

CARE Table 11 CHANGES Group Assistance (Nov 2016)

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1011121314151617181920

21

222324252627282930

31

32

33

3435

A B C D E F G H I J K L M

ESA Program: Electric Gas Total Electric Gas Total Electric Gas Total Electric Gas TotalEnergy EfficiencyAppliances 10,509,419$ 10,509,419$ 1,500,828$ 1,500,828$ 3,561,969$ 3,561,969$ 34% 34%Domestic Hot Water 25,703$ 25,703$ 2,497$ 2,497$ 6,568$ 6,568$ 26% 26%Enclosure 133,770$ 133,770$ 5,616$ 5,616$ 16,845$ 16,845$ 13% 13% HVAC 13,653,308$ 13,653,308$ 2,070,719$ 2,070,719$ 4,843,814$ 4,843,814$ 35% 35% Maintenance 116,667$ 116,667$ 260$ 260$ 260$ 260$ 0% 0%Lighting 1,636,201$ 1,636,201$ 228,150$ 228,150$ 539,586$ 539,586$ 33% 33%Miscellaneous 2,363,466$ 2,363,466$ 473,792$ 473,792$ 1,122,892$ 1,122,892$ 48% 48%Customer Enrollment 2,806,835$ 2,806,835$ 401,217$ 401,217$ 1,036,819$ 1,036,819$ 37% 37%In Home Education 622,703$ 622,703$ 59,100$ 59,100$ 149,655$ 149,655$ 24% 24%Pilot -$ -$ -$ -$ -$ 0% 0%Energy Efficiency TOTAL 31,868,069$ 31,868,069$ 4,742,179$ 4,742,179$ 11,278,407$ 11,278,407$ 35% 35%

Training Center 162,978$ 162,978$ 6,410$ 6,410$ 28,755$ 28,755$ 18% 18%Inspections 789,769$ 789,769$ 155,683$ 155,683$ 239,028$ 239,028$ 30% 30%Marketing and Outreach 686,500$ 686,500$ 100,545$ 100,545$ 218,806$ 218,806$ 32% 32%Statewide Marketing Education and Outreach [2] 60,000$ 60,000$ -$ -$ -$ -$ 0% 0%Measurement and Evaluation Studies 100,000$ 100,000$ (20,185)$ (20,185)$ (47,720)$ (47,720)$ -48% -48%

Regulatory Compliance 303,000$ 303,000$ 54,524$ 54,524$ 144,489$ 144,489$ 48% 48%General Administration 2,368,000$ 2,368,000$ 205,374$ 205,374$ 727,745$ 727,745$ 31% 31%CPUC Energy Division 30,000$ 30,000$ -$ -$ 3,901$ 3,901$ 13% 13%

TOTAL PROGRAM COSTS 36,368,315$ 36,368,315$ 5,244,531$ 5,244,531$ 12,593,412$ 12,593,412$ 35% 35%

Indirect Costs 95,655$ 95,655$ 265,423$ 265,423$ NGAT Costs

[3] Financial data for Energy Efficiency total monthly and year-to-date expenses are obtainted from EMAPS; financial data for Training Center, Inspections, Marketing & Outreach, Measurement & Evaluation Studies, Regulatory Compliance, General Administration, and CPUC Energy Division monthly and year-to-date expenses are obtained from SAP.

[2] Total costs for Training Center, Inspections, Marketing and Outreach, M&E Studies, Regulatory Compliance, General Administration, and CPUC Energy Division settling to prior cycle ESA accounting are not included in ESA Table

[1] Budget levels reflect the corresponding 50% of 2015 program budgets as authorized in D. 15-12-024 which adopted bridge funding From January 1, 2016 to June 30, 2016.

Energy Savings Assistance Program Table 1Energy Savings Assistance Program Expenses

Through March 2016 - Southern California EdisonAuthorized Bridge Budget [1] Current Month Expenses Year to Date Expenses % of Budget Spent YTD

123

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10111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061

626364

6566

A B C D E F G H

Measures UnitsQuantityInstalled

kWh [4](Annual)

kW [4](Annual)

Therms(Annual)

Expenses [5]($)

% of Expenditure

AppliancesHigh Efficiency Clothes Washer EachRefrigerators Each 3,594 2,781,526 335 3,561,969 32%Microwaves [6] EachDomestic Hot WaterWater Heater Blanket Home 21 1,918 0 1,117 0%Low Flow Shower Head Home 103 11,595 1 3,261 0%Water Heater Pipe Insulation Home 41 3,501 0 807 0%Faucet Aerator Home 104 18,126 2 1,383 0%Water Heater Repair/Replacement Each 0%Thermostatic Shower Valve EachEnclosureAir Sealing / Envelope [1] Home 213 44,507 17 16,845 0%Attic Insulation Home - 0%HVACFAU Standing Pilot Conversion EachFurnace Repair/Replacement EachRoom A/C Replacement Each 247 24,042 4 194,721 2%Central A/C replacement Each 628 129,789 20 1,890,879 17%Heat Pump Replacement Each 62 37,432 17 259,752 2%Evaporative Cooler (Replacement) EachEvaporative Cooler (Installation) Each 2,453 1,165,693 180 2,360,361 21%Duct Testing and Sealing Home 644 16,925 3 138,100 1%MaintenanceFurnace Clean and Tune Home 0Central A/C Tune up Home 2 408 0 260 0%Lighting Compact Fluorescent Lights (CFL) Each 50,752 843,006 107 361,312 3%Interior Hard wired CFL fixtures EachExterior Hard wired CFL fixtures Each 640 22,400 3 54,400 0%Torchiere Each 2,177 195,110 25 123,874 1%Occupancy Sensor EachLED Night Lights EachMiscellaneousPool Pumps Each 723 1,260,425 396 880,838 8%Smart Power Strips Each 6,386 155,176 21 242,054 2%New Measures

Pilots

Customer EnrollmentOutreach & Assessment Home 15,457 1,036,819 9%In-Home Education Home 9,985 149,655 1%

Total Savings/Expenditures 6,711,579 1,132 11,278,407

Households Weatherized [2] 218

Households Treated - Single Family Households Treated Home 8,399 - Multi-family Households Treated Home 1,855 - Mobile Homes Treated Home 876Total Number of Households Treated Home 11,130# Eligible Households to be Treated for PY [3] Home 43,695% of Households Treated % 25% - Master-Meter Households Treated Home 755

[4] All savings are calculated based on the “Impact Evaluation of the 2009 CA Low Income Energy Efficiency Program, Final Report.” June 16, 2011, when data are available, and other sources as described in Attachment A-2 of SCE's Testimony in Support of Application for Approval of Low Income Programs and Budgets for Program Years 2012 - 2014, filed May 16, 2011.[5] Costs exclude support costs that are included in Table 1.

Energy Savings Assistance Program Table 2 Program Expenses and Energy Savings by Measures Installed

Through March 2016 - Southern California EdisonYear-To-Date Completed & Expensed Installation

[1] "Air Sealing / Envelope" may include outlet cover plate gaskets, attic access weatherization, weatherstripping - door, caulking and minor home repairs. Minor home repairs predominantly are door jamb repair / replacement, door repair, and window putty.[2] Weatherization may consist of attic insulation, attic access weatherization, weatherstripping - door, caulking, & minor home repairs[3] Based on Attachment H of D.12-08-044

123456789101112

A B

Annual kWh Savings 6,711,579Annual Thermo SavingsLifecycle kWh Savings 84,145,385Lifecycle Therm SavingsCurrent kWh Rate 0.13Current Therm RateNumber of Treated Households 11,130Average 1st Year Bill Savings / Treated households $ 78.39Average Lifecycle Bill Savings / Treated Household $982.83

Energy Savings Assistance Program Table 3Average Bill Savings per Treated Home

Through March 2016 - Southern California EdisonYear-to-Date Installations - Expensed

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A B C D E F G

County Rural Urban Total Rural Urban TotalFresno - 506 422 - - - Imperial 115 - 146 - - - Inyo 1,609 8 1,756 - - - Kern 19,087 13,054 30,031 306 5 311 Kings 9,796 - 9,513 90 - 90 Los Angeles 3,311 628,253 627,180 181 4,071 4,252 Madera - 3 3 - - - Mono 2,830 1 3,585 - - - Orange - 222,906 217,867 - 1,069 1,069 Riverside 103,404 106,849 212,908 284 2,094 2,378 San Bernardino 43,258 220,775 255,626 517 1,739 2,256 San Diego 3 - 2 - - - Santa Barbara - 23,061 20,890 - 2 2 Tulare 48,521 14,663 64,633 365 144 509 Ventura 2,607 67,686 67,233 56 207 263 Total 234,541 1,297,765 1,511,794 1,799 9,331 11,130

Energy Savings Assistance Program Table 4AEnergy Savings Assistance Program Homes Treated

Through March 2016 - Southern California EdisonEligible Households Households Treated YTD

123

456789101112131415161718192021

22

2324

A B C D E F G H I

County

CustomerDeclinedProgramMeasures

or isNon-

Responsive

CustomerUnavailable -Scheduling

Conflicts

HazardousEnvironment

(unsafe/unclean)

Insufficient feasible

Measures

IneligibleDwelling -

Prior Program

Participation

HouseholdIncomeExceeds

AllowableLimits

Unable toProvide

RequiredDocumentation

Other

Fresno 0 0 0 0 0 0 0 0Imperial 0 0 0 0 0 0 0 0Inyo 0 0 0 0 1 0 0 0Kern 0 3 0 52 138 1 18 70Kings 1 0 1 28 32 0 0 3Los Angeles 13 20 14 598 3,231 36 916 1,824Madera 0 0 0 0 0 0 0 0Mono 0 0 0 0 0 1 0 0Orange 7 34 0 234 773 21 356 453Riverside 11 14 0 563 1,100 14 531 547San Bernardino 12 8 2 828 1,640 12 445 479Sandiego 0 0 0 0 0 0 0 0Santa Barbara 0 0 0 0 0 0 0 0Tulare 1 4 2 156 248 3 2 26Ventura 0 2 2 52 76 1 21 49Total 45 85 21 2,511 7,239 89 2,289 3,451

2. To obtain a grand total count of "Unwilling or Unable" income eligible households, add subtotals from all columns except Column F (Ineligible Dwelling - Prior Program Participation) and Column G (Household Income Exceeds Allowable Limits). Households in Column F should not be counted as Unwilling/Unable because those households already demonstrated their willingness/ability to participate. Households in Column G should not be counted as Unwilling/Unable because those households are not income eligible, and therefore not included in the annual counts of estimated income eligible homes.3. Table contains unique counts. Households are not double counted across columns.

Energy Savings Assistance Program Table 4B Homes Unwilling / Unable to Participate

Through March 2016 - Southern California EdisonReason Provided

1. "Other" column contents were redefined for program month June 2014 going forward to more accurately count households which are Unwilling or Unable to participate in the program.

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10111213141516171819

20

A B C D E F G H I J K L M N O P Q

Therm kWh kW Therm kWh kW Therm kWh kW Therm kWh kWJanuary 3,644 1,390,425 232 3,644 1,390,425 232 February 6,842 3,881,836 657 6,842 3,881,836 657 March 11,130 6,711,579 1,132 11,130 6,711,579 1,132 April - - May - - June - - July - - August - - September - - October - - November - - December - - YTD 11,130 6,711,579 1,132 11,130 6,711,579 1,132

Figures for each month are YTD. Therms and kWh savings are annual figures. Total Energy Impacts for all fuel types should equal YTD energy impacts that are reported every month in ESA Table 2.

Energy Savings Assistance Program Table 5 Energy Savings Assistance Program Customer Summary

Through March 2016 - Southern California Edison

2015

Gas & Electric Gas Only Electric Only Total# of

Household (Annual) # of



Household (Annual)

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1920

2122232425262728293031

323334

A B C D E F G H I J K L M

CARE Program: Electric Gas Total Electric Gas Total Electric Gas Total Electric Gas TotalOutreach 1,306,500$ 1,306,500$ 113,229$ 113,229$ 353,468$ 353,468$ 27% 27%Processing / Certification Re-certification 294,000$ 294,000$ 74,589$ 74,589$ 143,205$ 143,205$ 49% 49%Post Enrollment Verification 711,825$ 711,825$ 59,493$ 59,493$ 138,938$ 138,938$ 20% 20%IT Programming 500,000$ 500,000$ 21,014$ 21,014$ 23,035$ 23,035$ 5% 5%Cooling Centers -$ -$ 6,358$ 6,358$ 9,356$ 9,356$ 0% 0%Pilots (CHANGES) 110,160$ 110,160$ 18,549$ 18,549$ 18,927$ 18,927$ 17% 17%

Measurement and Evaluation 25,000$ 25,000$ -$ -$ (67)$ (67)$ 0% 0%Regulatory Compliance 132,000$ 132,000$ 32,196$ 32,196$ 86,595$ 86,595$ 66% 66%General Administration 362,500$ 362,500$ 52,811$ 52,811$ 140,122$ 140,122$ 39% 39%CPUC Energy Division 70,000$ 70,000$ -$ -$ 9,103$ 9,103$ 13% 13%

SUBTOTAL MANAGEMENT COSTS 3,511,985$ 3,511,985$ 371,881$ 371,881$ 913,326$ 913,326$ 26% 26%

CARE Rate Discount 208,400,000$ 208,400,000$ 20,713,679$ 20,713,679$ 72,940,453$ 72,940,453$ 35% 35%

TOTAL PROGRAM COSTS AND CUSTOMER DISCOUNTS 211,911,985$ 211,911,985$ 21,085,560$ 21,085,560$ 73,853,779$ 73,853,779$ 35% 35%

Other CARE Rate Benefits - DWR Bond Charge Exemption $ 2,393,143 2,393,143$ $ 7,782,081 $ 7,782,081 - CARE PPP Exemption [1] $ 3,245,617 3,245,617$ $ 10,554,177 $ 10,554,177 - California Solar Initiative Exemption $ 861,354 861,354$ $ 2,800,972 $ 2,800,972 - kWh Surcharge ExemptionTotal Other CARE Rate Benefits $ 6,500,114 6,500,114$ $ 21,137,230 $ 21,137,230

Indirect Costs 82,423$ 82,423$ 197,641$ 197,641$

[1] Budget levels reflect the corresponding 50% of 2015 program budgets as authorized in D. 15-12-024 which adopted bridge funding From January 1, 2016 to June 30, 2016.

[2] Monthly and year-to-date expenses data was obtained from SAP database. Subtotal Management Costs for 2015-2017 program cycle exclude Cooling Centers total costs.[3] Total costs settled to prior cycle CARE accounting are not addressed in CARE Table 1.

CARE Table 1CARE Program Expenses

Authorized Bridge Budget Current Month Expenses Year to Date Expenses [2][3][4] % of Budget Spent YTDThrough March 2016 - Southern California Edison

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A B C D E F G H I J K L M N O P Q R S T U V W X Y

Inter-Utility

[1]

Intra-Utility

[2]Leveraging

[3]Combined(B+C+D) Online Paper Phone

Combined(F+G+H)

January 1,324 890 0 2,214 3,873 6,343 6,510 16,726 210 19,150 21,687 14,324 0 36,011 8,733 199 703 13,755 23,390 55,161 -4,240 1,277,380 1,520,058 84.0%February 1,875 234 0 2,109 3,225 7,514 6,082 16,821 261 19,191 14,337 10,768 0 25,105 7,074 96 524 17,032 24,726 44,296 -5,535 1,271,845 1,520,058 83.7%March 2,500 715 0 3,215 2,988 9,786 5,841 18,615 244 22,074 19,303 15,588 0 34,891 11,002 164 683 19,383 31,232 56,965 -9,158 1,262,687 1,520,058 83.1%April May June July August September October November December

YTD Total 5,699 1,839 - 7,538 10,086 23,643 18,433 52,162 715 60,415 55,327 40,680 - 96,007 26,809 459 1,910 50,170 79,348 156,422 -18,933 1,262,687 1,520,058 83.1%

[3] Enrollments via data sharing with programs outside the IOU that serve low-income customers.[4] Recertification results are tied to the month initiated. Therefore, recertification results may be pending due to the time permitted for a participant to respond.[5] Numbers are not tied to month initiated but are operational and reflect customer enrollment status changes that were triggered that month; these numbers differ from the tied to month initiated numbers provided eleswhere in this report.[6] No response includes no response to both Recertification and Verification.Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.

[1] Enrollments via data sharing between the IOUs.[2] Enrollments via data sharing between departments and/or programs within the utility.

Other

Recertification [4]

Total Recertification

(L+M+N)

TotalAttrition

(P+Q+R+S)

Automatic Enrollment

Capitation

Total NewEnrollment

(E+I+J) Scheduled

Non-Scheduled

(Duplicates)

CARE Table 2Enrollment, Recertification, Attrition, & PenetrationThrough March 2016 - Southern California Edison

Gross(K+O)

NetAdjusted

(K-T)

Total CARE

ParticipantsAutomatic

Self-Certification (Income or Categorical)

EstimatedCARE

Eligible

Attrition (Drop Offs) [5]New Enrollment

No Response [6]

Failed PEV

Failed Recertification

PenetrationRate %(W/X)2015

Enrollment

12

3456789101112131415161718

19

2021

2223

24252627282930313233343536373839

40

41

A B C D E F G H I

2015

Total CARE Households

Enrolled

HouseholdsRequested

to Verify

% of CARE

Enrolled Requested

to Verify Total

CARE HouseholdsDe-enrolled(Due to no response)

CARE Households De-enrolled (Verified as Ineligible)

[1]

Total HouseholdsDe-enrolled

[2]

% De-enrolled through

Post Enrollment Verification

% of Total CARE

Households De-enrolled

January 1,277,380 1,096 0.09% 15 10 25 2.28% 0.00%February 1,271,845 34 0.00% 13 0 13 38.24% 0.00%March 1,262,687 5,491 0.43% 14 1 15 0.27% 0.00%AprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

YTD Total 1,262,687 6,621 0.52% 42 11 53 0.80% 0.00%

2015

Total CARE Households

Enrolled

HouseholdsRequested

to Verify

% of CARE

Enrolled Requested

to Verify Total

CARE HouseholdsDe-enrolled(Due to no response)

CARE Households De-enrolled (Verified as Ineligible)

[1]

Total HouseholdsDe-enrolled

[2]

% De-enrolled through

Post Enrollment Verification

% of Total CARE


January 1,277,380 6,081 0.48% 4,628 90 4,718 77.59% 0.37%February 1,271,845 7,452 0.59% 306 59 365 4.90% 0.03%March 1,262,687 620 0.05% 0 0 0 0.00% 0.00%AprilMayJuneJulyAugustSeptemberOctoberNovemberDecember

YTD Total 1,262,687 14,153 1.12% 4,934 149 5,083 35.91% 0.40%

CARE Table 3APost-Enrollment Verification Results (Model)

[1] Includes customers verified as over income or who requested to be de-enrolled.[2] Verification results are tied to the month initiated. Therefore, verification results may be pending due to the time permitted for a participant to respond.

Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.

Note: Any required corrections/adjustments are reported herein and supersede results reported in prior months and may reflect YTD adjustments.


[1] Includes customers verified as over income or who requested to be de-enrolled.[2] Verification results are tied to the month initiated. Therefore, verification results may be pending due to the time permitted for a participant to respond.

CARE Table 3B Post-Enrollment Verification Results (High Usage)Through March 2016 - Southern California Edison

12

3

4567891011

A B C D E F G

Provided [2] Received Approved Denied [4]Pending/Never Completed [5] Duplicates

Total (Y-T-D) [1] 282,868 207,838 145,241 2,074 61,560 72,102Percentage [3] N/A 100% 70% 1% 30% 25%

[3] Percent of received applications.[4] Includes all applications received and not approved. [5] Includes pending recertification responses.

CARE Table 4CARE Self-Certification and Self-Recertification Applications


[1] Includes sub-metered customers.[2] Includes number of applications SCE provided for all direct mailing campaigns, customer calls

12

34567891011121314151617181920

A B C D E F G H I J

Urban Rural Total Urban Rural Total Urban Rural TotalFresno 505 0 505 43 0 43 9% 0% 9%Imperial 0 114 114 0 52 52 0% 46% 46%Inyo 8 1,608 1,616 0 1,062 1,062 0% 66% 66%Kern 13,020 19,013 32,033 9,240 13,760 23,000 71% 72% 72%Kings 0 9,778 9,778 0 8,975 8,975 0% 92% 92%Los Angeles 620,350 3,307 623,657 543,962 1,566 545,528 88% 47% 87%Madera 3 0 3 0 0% 0% 0%Mono 1 2,823 2,824 0 772 772 0% 27% 27%Orange 221,161 0 221,161 160,450 0 160,450 73% 0% 73%Riverside 106,461 103,257 209,718 80,667 93,234 173,901 76% 90% 83%San Bernardino 220,045 43,213 263,258 191,126 37,230 228,356 87% 86% 87%San Diego 0 3 3 0 1 1 0% 33% 33%Santa Barbara 22,487 0 22,487 9,488 0 9,488 42% 0% 42%Tulare 14,614 48,423 63,037 11,972 44,099 56,071 82% 91% 89%Ventura 67,292 2,572 69,864 53,208 1,780 54,988 79% 69% 79%Total 1,285,947 234,111 1,520,058 1,060,156 202,531 1,262,687 82% 87% 83%

County Estimated Eligible Households Total Households Enrolled Penetration Rate

CARE Table 5Enrollment by County


12

34567891011121314151617

18

19

A B C D E F G H

2015Total CARE Households

Households Requested to

Recertify

% of Households

Total (C/B)

Households Recertified

[1]


[2]

Recertification Rate % (E/C)

% of Total Households De-enrolled

(F/B)January 1,277,380 26,026 2.0% 15,595 1,430 59.9% 0.1%February 1,271,845 25,723 2.0% 11,308 961 44.0% 0.1%March 1,262,687 42,790 3.4% 5,039 570 11.8% 0.0%April - May - June - July - August - September - October - November - December - YTD 1,262,687 94,539 7.5% 31,942 2,961 33.8% 0.2%

CARE Table 6 Recertification Results


[1] Counts have been updated to exclude existing CARE participants who re-enrolled before their recertification date.[2] Recertification results are tied to the month initiated. Therefore, recertification results may be pending due to the time permitted for a participant to respond.

12

34567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465

A B C D E F G

Private CBO WMDVBE LIHEAPA&PI OLDER ADULTS TASK FORCE x - - ACCESS CALIFORNIA SERVICES x - - ALPHA ENTERPRISES x - 1 ALTADENA COMM IMPROVEMENT CTR x - - ALTAMED HEALTH SVCS CORP x - - AMERICAN RED CROSS- ANTELO VLY x - - AMERICAN-RUSSIAN BUS COUNCIL x - - ANOTHER HURRICANE PROJECT, INC x - - ANTELOPE VLY BOYS & GIRLS CLUB x - - APAC SERVICE CENTER x 2 7 ASIAN AMERICAN DRUG ABUSE PROG x 2 3 ASIAN AMERICAN RESOURCE CENTER x - - ASIAN PAC. HLTH CARE VENTURE x - - ASIAN PACIF AM DISPUTE RES CTR x - - ASIAN REHABILITATION SVCS INC. x - - ASIAN YOUTH CENTER x - - ATLANTIC COMM ECON DEV CORP x - - B&D SECURITY, INC. x - - BAPAC x - - BELL GARDENS COMM SVC CENTER x - - BELLFLOWER USD/CARING CONN. x - - BEST BUY CO., INC (1018) x - - BEST BUY CO., INC (102) x - - BEST BUY CO., INC (1782) x - - BEST BUY CO., INC. (111) x - - BEST BUY STORES LP (1018) x - - BEST BUY STORES LP (102) x - - BEST BUY STORES LP (103) x - - BEST BUY STORES LP (111) x - - BEST BUY STORES LP (119) x - - BEST BUY STORES LP (1782) x - - BEST PARTNERS x 17 84 BETHEL BAPTIST CHURCH x - - BISHOP PAIUTE TRIBE x - - BOY SCOUTS - OC COUNCIL x - - BOYS & GIRLS CLUB MOUNT COM x - - BOYS & GIRLS CLUB OF SAN BERN x - - BOYS & GIRLS CLUB OF SANTA BAR x - - BOYS&GIRLS CLUB OF SAN GABRIEL x - - BRIDGES OF HOPE x - - BURGERS INC DBA ENERGYSAVE x - - CAP OF SAN BERNARDINO CTY x x - - CAREGIVERS VOLUNTEERS ELDERLY x - - CASA CARDENAS COUNSELING CTR x - - CASA RAMONA, INCORPORATED x - - CATHEDRAL CITY SENIOR CENTER x - - CATHEDRAL OF PRAISE x - - CATHOLIC CHARITIES GOOD NEWS x - - CATHOLIC CHARITIES OF LA INC x - - CATHOLIC CHARITIES OF ORANGE C x - - CATHOLIC CHARITIES-SB/RIVERSID x - - CATHOLIC CHARITIES-VENTURA x - - CATHOLIC EDUCATION FNDTN LA x - - CB INVESTMENT x - - CENTRO C.H.A., INC. x - - CENTRO SHALOM x - - CHARO COMMUNITY DEVELOPMENT CO x - - CHILDREN'S BUREAU OF SO CAL x - - CHINATOWN SERVICE CENTER x - - CHINESE CHRISTIAN HERALD CRUS. x - 1 CHINO NEIGHBORHOOD HOUSE x - -

CARE Table 7Capitation Contractors

Contractor [1]

Contractor Type(Check one or more if applicable)


CurrentMonth [2]

Year-to-Date [2]

12

34

A B C D E F G

Private CBO WMDVBE LIHEAP


Contractor [1]



CurrentMonth [2]

Year-to-Date [2]

66676869707172737475767778798081828384858687888990919293949596979899

100101102103104105106107108109110111112113114115116117118119120121122123124125126

CHINO VLY CHAMBER OF COMMERCE x - - CHRIST UNITY CENTER x - - CITIHOUSING REAL ESTATE SERVICES x - - CITRUS VALLEY HEALTH PARTNERS x - - CITY OF BEAUMONT SENIOR CENTER x - - CITY OF LA QUINTA SENIOR CTR x - - CITY OF REFUGE RESCUE OUTREACH x - - COACHELLA VALLEY HSG COALITION x - - COMM ACT COMM STA B COUNTY x - - COMM ACTION OF VENTURA COUNTY x - - COMM ACTION PARTNERSHIP OF OC x x - - COMM ASSIST PROGRAM MORENO VLY x - - COMM CENTER AT TIERRA DEL SOL x - - COMM SVC & EMPLOYMENT TRAINING x - - COMMUNITY ENHANCEMENT SERV x - - COMMUNITY PANTRY x - - COMMUNITY SETTLEMENT ASSOC. x - - COR COMM. DEVELOPMENT CORP. x - - CORONA NORCO FAMILY YMCA x - 1 COSTA MESA COMM FOUNDATION x - - COUNCIL ON AGING-ORANGE COUNTY x - - COVE COMM SENIOR ASSOC x - - CRISIS MINISTRY CHURCH OF VLY x - - CROSSROADS CHRISTIAN CHURCH x - - CRYSTAL STAIRS, INC. x - - DENTECH CONSULTING SERVICE x - - DESERT ARC x - - DESERT MANNA MINISTRIES INC x - 1 DISABLED RESOURCES CTR, INC x 4 7 DOVE ENTERPRISES x - - DUARTE COMMUNITY SVC COUNCIL x - - D'VEAL CORPORATION INC. x - - EAST LA BOYS & GIRLS CLUB x - - ECCLESIAS ECON-COMM DEV COLLAB x - - ECONOMIC & EMPLOYMENT DVLP CTR x - - EL CONCILIO DEL CONDADO DE x - - EL SOL SCIENCE & ARTS ACADEMY x - - ENERGY CONSERV CONSULTANTS INC x - - ESCUELA DE LA RAZA UNIDA x - - FAIR HOUSING COUNCIL RIVERSIDE x - - FAITH GRACE CHINESE CHURCH x - - FAME ASSISTANCE CORPORATION x - - FAMILIES - COSTA MESA x - - FAMILIES FORWARD x - - FAMILY HEALTHCARE NETWORK x - - FAMILY SERVICE ASSOCIATION x - - FAMILY SVC ASSOC - W RIVERSIDE x - - FAMILY SVC ASSOC OF REDLANDS x - - FCI MANAGEMENT CONSULTANTS x - - FELLOWSHIP OF HOPE, INC. x - - FIRST STEP TRANSITIONAL LIVING x - - FOOD SHARE x 1 2 FOUNDATION FOR COMM & FAM HLTH x - - FRIENDSHIP MISSIONARY BAPTIST x - - GARVEY SCHOOL DISTRICT x - - GO THE CALENDAR STOP x 215 595 GOD PROVIDES MINISTRY, INC x - - GOLD STAR MEDIA GROUP x - - GOODWILL INDUSTRIES OF SO CAL x - - GOODWILL OF ORANGE COUNTY CA x - - HANNA'S HOUSE x - -

12

34

A B C D E F G



Contractor [1]



CurrentMonth [2]

Year-to-Date [2]

127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187

HARVEST TIME MINISTRIES x - - HEART OF COMPASSION x - - HELP OF OJAI, INC. x - - HELPING HANDS OF MT ZION x - - HIGH DESERT D.V. PROG., INC. x - - HIGH DESERT TRANS. LIVNG. CONN. x - - HIGH DESERT YOUTH CENTER x - - HNGTN PK-ADULT SCHOOL GAGE BR x - - HOLLON MARKETING SYSTEM x - - HOSANNA COMMUNITY CHURCH x - - HOUSING AUTH.-SAN BUENAVENTURA x - - HOUSING AUTHORITY OF KINGS CO x - - HOUSING WITH HEART INC x - - HUB CITIES CAREER WORKSOURCE x - - HUMAN SERVICES ASSOCIATION x - - IECAAC x - - KERNVILLE UNION SCHOOL DISTRIC x - - KING/DREW'S SUPPORTERS, INC. x - - KINGS COMMUNTITY ACTION ORG x - - KINGS CTY COMMISSION ON AGING x - - KNIGHTS OF COLUMBUS - 12834 x - - KOREAN AM SENIORS ASSOC OF OC x - - KOREAN AMERICAN FMLY SVC CTR x - - KOREAN CHURCHES COMM DEV- KCCD x - - KOREAN COMMUNITY SERVICES x - - LA COUNTY HOUSING AUTHORITY x - - LALI MOHENO & ASSOCIATES x - - LATINO HEALTH ACCESS x - - LEAP THROUGH THE FIRE FTH MIN. x - - LIBERTY TAX SERVICE x - - LIGHTHOUSE LEARNING RES CTR x - - LITTLE TOKYO SERVICE CENTER x - - LONG BCH LESBIAN AND GAY PRIDE x - - LOS ANGELES MUSIC/ART SCHOOL x - - LOS ANGELES URBAN LEAGUE x - - LOS SERRANOS ELEM SCHOOL PTA x - - LOVELAND CHURCH JUBILEE PARTY x - - LTSC COMM. DEVEL. CORP x - 1 LUTHERAN SOCIAL SVC OF SO CAL x - - LUTHERAN SOCIAL SVCS OF SO CA x - - LYNWOOD UNIFIED SCHOOL DIST x - - MARAVILLA FOUNDATION x x - - MAYWOOD CHAMBER OF COMMERCE x - - MEALS ON WHEELS WEST x - - MENTAL HEALTH ASSOCIATION x - - MERCI MINISTRY x - - MEXICAN AMERICAN OPPORTUNITY x - - MISION EBENEZER FAMILY CHURCH x - - MITZELL SENIOR CENTER x - - MONTCLAIR/ONTARIO JR WMS. CLUB x - - MONTEBELLO HOUSING DEVELOPMENT x - - MOORPARK SENIOR CITIZENS INC x - - MOUNTAIN VIEW COMMUNITY CHURCH x - - MTN COMM FAM RESOURCE CNTR - 1 MTN. COMMUNITIES HEALTHY START x - - MULTICULTURAL CIV ASSOC MOR VL x - - NEHEMIAH MINISTRIES x - - NEW DIRECTION COMMUNITY CHURCH x - - NEW GREATER CIR. MISSION, INC x - - NEW HOPE VILLAGE, INC x - - NEW HORIZONS CAREGIVERS GROUP x 1 1

12

34

A B C D E F G



Contractor [1]



CurrentMonth [2]

Year-to-Date [2]

188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248

NORCO SNR CTR PET RELIEF FUND x - - NOW AND FOREVER BODY OF CHRIST x - - OC BLACK CHAMBER OF COMMERCE x - - OCCC x 1 2 ONEOC x 1 5 OPERATION GRACE x - - ORNGE CO CONGREGATION COMM ORG x - - OUR COMMUNITY WORKS x - - OUR LADY OF HOPE CATH COMM INC x - - OUR LADY OF LOURDES SCHOOL x - - OXNARD/HUENEME SALVATION ARMY x - - PACIFIC ASIAN CONSORTIUM EMPLO x x - - PACIFIC ISLANDER HLTH (PIHP) x - - PACIFIC PRIDE FOUNDATION x - 1 PAVING THE WAY FOUNDATION x - - PERRIS COMMUNITY PARTNERSHIP x - - PIONEER FINANCIAL GROUP CORP. x - - POMONA MINESTRY OF ECONOMICS x - - PREMIER REALTY x - - PRIME TIME SCHOOL x - - PROJECT DVRSN ALT FOR YOUTHS x - - PROTEUS, INC. x x - - QUINN COMMUNITY OUTREACH CORP. x - - REACH OUT 29 x - - REBUILDING TOGETHER CHRISTMAS x - - REDONDO BEACH UNIFIED SCH DIST x - - RESTORE TO HOPE x - - RIALTO CHAMBER OF COMMERCE x - - RIVERSIDE DEPT COMM ACTION x x - - ROP VIRTUAL ENTERPRISE CLASS x - - RSVP OF SOUTH BAY x - - S COAST CHINESE CULTURAL ASSOC. x - - SALVATION ARMY (SO. CAL DIV) x - - SALVATION ARMY SANTA FE SPGS x - - SALVATION ARMY SOUTHEAST CORPS x - - SAMARITAN'S HELPING HAND x - - SAN GRIGORNIO PASS HISP CHAMBE x - - SANTA ANITA FAMILY SERVICE x - - SANTA CLARITA ATHLETIC ASSCTN x - - SANTA CLARITA VLY COMM AGING x - - SANTIAGO COMPOSTELA CATHOLIC x - - SB CNTY SEXUAL ASSAULT SERVICE x - - SEARCH TO INVOLVE FILIPINO x - - SENIOR ADVOCATES OF THE DESERT x - 2 SERVING PEOPLE IN NEED (SPIN) x - - SGUSD/SAN GABRIEL FAMILY CTR x - - SHARE OUR SELVES x - - SMILES FOR SENIORS FOUND. x - - SO. ANTELOPE VLY EMERGENCY SVC x - - SOCIETY OF ST VINCENT DE PAUL x - - SOMEBODY CARES-- RANCHO CUCAMO x - - SOMEBODY CARES SOUTHLAND x - - SONRISE COMMUNITY OUTREACH INC x - - SOUTHEAST CITIES SERVICE CTR. x - - SOUTHEAST COMMUNITY DEVELOPMEN x - - SOUTHEAST RIOVISTA FAMILY YMCA x - - SOUTHWEST MIN EC DVLP ASSOC. x - - SOWING SEEDS FOR LIFE x - - SPECIAL SVC FOR GROUPS x - - SPIRIT OF THE EAGLE FOUNDATION x - - ST ANNE SCHOOL x - -

12

34

A B C D E F G



Contractor [1]



CurrentMonth [2]

Year-to-Date [2]

249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300

301

302

ST EMYDIUS CHURCH x - - ST FRANCIS MEDICAL CTR HLTH x - - ST JOSEPH CHURCH x - - ST MARY'S CHURCH x - - ST PIUS V CHURCH x - - ST POLYCORP FAMILY SUPPORT CTR x - - ST VINCENT DE PAUL x - - ST. CLARE CHURCH x - - ST. HILARYS CHURCH ARCHBISHOP x - - ST. MATTHIAS ELEMENTARY SCHOOL x - - STA BARBARA HISP CHMBR OF COM x - - STA BARBARA NGHBORHD CLINICS x - - STOP VIOLENCE INCREASE PEACE x - - SUNSHINE YOUTH SERVICES, INC x - - TELACU RESIDENTIAL MGMT, INC x - - TEMECULA SENIOR CITIZENS CENTE x - - TEMPLO CALVARIO, INC. x - - THAI HEALTH & INFO SVCS x - - THE AL & DOROTHY KEEN CTR x - - THE CAMBODIAN FAMILY x - - THE GREEN TEAM x - - THEODORE ROOSEVELT ELEMENTARY x - - TODEC LEGAL CENTER, INC. x - - TRANSFORMING LIVES INC. x - - TRINITY COMMUNITY OUTREACH x - - TRUEVINE COMMUNITY OUTREACH x - - TULARE EMERGENCY AID COUNCIL x - - UNITED CAMBODIAN COMMUNITY INC x - - UNITED STEEL WKRS OF AM 2018 x - - UNITY SHOPPE x - - UP CLOSE PROMOTIONS x - - VENTURA CITY HOUSING AUTHORITY x - - VETERANS IN COMMUNITY SERVICE x x - - VICTOR VALLEY COMM SVC COUNCIL x - - VICTOR VLY COMM DENTAL SVC PRG x - - VIETNAMESE COMM OF SVC CAL x - - VIETNAMESE COMMUNITY OF OC INC x - - VOICES OF INDIGENOUS PEOPLE x - - VOLUTNEERS OF EAST LOS ANGELES x - - WAKE UP INCORPORATED x - - WALKING SHIELD AM INDIAN SOC x - - WBC ENTERPRISES, LLC x - - WEST ANGELES CDC x - - WESTSIDE COMM SVCS CTR x - - WINNING OUR WORLD x - - WISE SENIOR SERVICES x - - WORLD HARVEST FELLOWSHIP MINIS x - - WRAP FAMILY SERVICES x - - YOUTH EMPL SVC - HARBOR AREA x - - YWCA INTERVALE SENIOR SERVICES x - - TOTAL 244 715

[1] All capitation contractors with current contracts are listed regardless of whether they have signed up customers or submitted invoices this year.[2] Numbers reflect customers that have been placed on the rate YTD. Capitation payments may lag by a month or more depending on when SCE is invoiced by the contractors.

12

345678910111213141516

A B C D E F G H I

2015 Gas andElectric

Gas Only

ElectricOnly Total Eligible

Households Penetration % Change Total

ResidentialAccounts

January 1,277,380 1,277,380 1,520,058 84.0% - 4,426,473 February 1,271,845 1,271,845 1,520,058 83.7% -0.4% 4,426,473 March 1,262,687 1,262,687 1,520,058 83.1% -0.6% 4,426,473 AprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberYTD 1,262,687 1,262,687 1,520,058 83.1% -0.97% 4,426,473

CARE Table 8Participants as of Month-End


12

3456

7

A B C D E

Authorized2016

Budget [1]

CurrentMonth

Expenses

ExpensesSince

Jan. 1, 2016

% of 2016Budget

ExpensedPilotsCHANGES 220,320$ 18,549$ 18,927$ 9%Total Pilots 220,320$ 18,549$ 18,927$ 9%

CARE Program Table 9Expenditures for CHANGES Pilot


[1] Interim CPUC Decision dated December 17, 2015 ordered that CHANGES funding will remain at the current 2015 level until the final decision is issued.

1

2

3

4

5

6

7

8

9

A B C D E F G H I J K L M N O P

#How Enrolle CARE FERA

Medical Baseline # #

1 = Yes

0 = No

Reason 800 # Not Used

1 = Yes0 = No


11/25/2015 Vietnamese HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationESAP Application Assistance

Not Available 0 0 Meeting with client.

11/18/2015 Vietnamese HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationEducated on Medical BaselineBill AdjustmentRestore Service

Not Available 1 Other Source

0

11/6/2015 Vietnamese HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationBill Adjustment


0

Reporting Period November 1, 2015 through November 30, 2015Southern California Edison

CARE Table 10 CHANGES One-On-One Customer Assistance Sessions

Date[3]

CHANGES Participants’ self-

identified language of preference

Description of the session content

identifying service provided (e.g. utility bill assistance, utility

bill dispute resolution, and other energy related issues)[2]

Description of each contact made with

that customer’s

utility until a solution is reached.

If on CARE, Enter How Initially Enrolled

Number of Enrollments Through CHANGES CBOs' Assistance Confirmed

by IOU

Customers Receiving Assistance with Bill Payment Plans (initiated or modified)

by the CHANGES CBOs.

Customer Receiving Assistance with Utility Bill

Disputes, including bill modification, by the

CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]

Dedicated Toll-Free Number Used


1

2

3

4

5

6




1 = Yes

0 = No


1 = Yes0 = No




Date[3]







that customer’s




by IOU





CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]



10

11

11/5/2015 Indonesian HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationGas Assistance Fund Application Assistance

Not Available 1 Special Projects

0

11/4/2015 Vietnamese HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationGas Assistance Fund Application AssistanceEducated on Energy Efficiency/ Conservation


0 Meeting with client.

1

2

3

4

5

6




1 = Yes

0 = No


1 = Yes0 = No




Date[3]







that customer’s




by IOU





CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]



12

13

14

11/25/2015 Chinese/Cantonese

HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationRestore Service

Not Available 1 VRU 0 Meeting with client.

11/25/2015 Chinese/Cantonese

HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationGas Assistance Fund Application Assistance

Not Available 0 0 Meeting with client.

11/25/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationStop DisconnectionVerified Bill

Not Available 0 0

1

2

3

4

5

6




1 = Yes

0 = No


1 = Yes0 = No




Date[3]







that customer’s




by IOU





CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]



15

16

17

11/25/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationN2N Application Assistance


0

11/24/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationStop Disconnection

Not Available 0 1

11/23/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationEducated on Energy Efficiency/ Conservation

Not Available 1 Call Center

0 Meeting with client.

1

2

3

4

5

6




1 = Yes

0 = No


1 = Yes0 = No




Date[3]







that customer’s




by IOU





CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]



18

19

11/12/2015 English HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationESAP Application Assistance Stop Disconnection

Not Available 1 Special Projects

1

11/13/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationESAP Application Assistance Stop Disconnection


0

1

2

3

4

5

6




1 = Yes

0 = No


1 = Yes0 = No




Date[3]







that customer’s




by IOU





CHANGES CBOs.

Calls to Dedicate

d 800 #

Recorded

by IOU

[1]



20

21

22

10/10/2015 Spanish HEAP/LiHeap Application AssistanceEnergy Assistance Fund ApplicationGas Assistance Fund Application AssistanceBill Adjustment


0

Current Month Total 10 0 0 0 0 0 3

Year-to-DateTotal

118 0 0 0 2 0 128

1

2

34

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

2324

25262728

A B C D E F G

# of Sessions

Length [1]

(Hours)Number of Attendees

Description of Information /

Literature Provided

Not Available

English Understanding Your Bill 1 0.5 6

Not Available

Spanish Understanding Your Bill 1 0.5 11

Not Available

Tagalog Understanding Your Bill 3 0.5 106

Not Available

Cantonese Safety Tips 1 0.5 40

Not Available

Tagalog Safety Tips 1 0.5 310

Not Available

Spanish Energy Conservation 1 0.5 19

Not Available

CantoneseCARE/FERA and Other Assistance

Programs2 0.5 59

Not Available

EnglishCARE/FERA and Other Assistance

Programs2 0.5 11

Not Available

SpanishCARE/FERA and Other Assistance

Programs5 0.5 67

Not Available

TagalogCARE/FERA and Other Assistance

Programs1 0.5 311

Not Available

English Avoiding Disconnection 1 0.5 1

Not Available

Spanish Avoiding Disconnection 2 0.5 23

Not Available

Cantonese High Energy Use 1 0.5 19High use handout

Not Available

English High Energy Use 1 0.5 5High use handout

Not Available

Spanish High Energy Use 1 0.5 10High use handout

Not Available

Cantonese Gas Aggregation 1 0.5 18Gas

Aggregation handout

Current Month Total

25 0.5 1016

Year-to-Date 101 2810

[1] Contractor states all sessions at least 30 minutes.[2] This table was was provided by CHANGES contractor, Self Help for the Elderly, via CSID. This table was edited and reformatted from its original version in order to have a more consistent appearance and format with [3] The numbers provided by the CHANGES contractor are for SCE and SoCal Gas combined, due to the

CARE Table 11 CHANGES Group Customer Assistance Sessions[2][3]

Southern California Edison

DateSession

Language

Description of Service Provided (e.g. utility bill assistance, utility bill dispute resolution, and other

energy related issues)

Session LogisticsReporting Period November 1, 2015 through November 30, 2015

1


STATE OF CALIFORNIA


A.11-05-017


And Related Matters

A.11-05-018 A.11-05-019 A.11-05-020

CERTIFICATE OF SERVICE

I hereby certify that, pursuant to the Commission’s Rules of Practice and Procedure, I have this day served a true copy of MONTHLY REPORT OF SOUTHERN CALIFORNIA EDISON COMPANY (U 338-E) ON LOW INCOME ASSISTANCE PROGRAMS FOR MARCH 2016 on all parties identified on the attached service list A.11-05-017 et al. Service was effected by one or more means indicated below: ☒ Transmitting the copies via e-mail to all parties who have provided an e-mail address.

☒ Placing the copies in sealed envelopes and causing such envelopes to be delivered by hand or

by overnight courier to the offices of the Assigned ALJ(s) or other addressee(s). ALJ Kimberly Kim CPUC 505 Van Ness Ave. San Francisco, CA 94102

Executed April 21, 2016, at Rosemead, California.

/s/ Gina Leisure Gina Leisure SOUTHERN CALIFORNIA EDISON COMPANY 2244 Walnut Grove Avenue Post Office Box 800 Rosemead, California 91770

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CALIFORNIA PUBLIC UTILITIES COMMISSIONService Lists

PROCEEDING: A1105017 - EDISON - FOR APPROVA FILER: SOUTHERN CALIFORNIA EDISON COMPANY LIST NAME: LIST LAST CHANGED: MARCH 28, 2016

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Parties

ALEX JACKSON ALLAN RAGO NATURAL RESOURCES DEFENSE COUNCIL FOR THE ENERGY COUNCIL EMAIL ONLY QUALITY CONSERVATION SERVICES, INC. EMAIL ONLY, CA 00000 EMAIL ONLY FOR: NATURAL RESOURCES DEFENSE COUNCIL EMAIL ONLY, CA 00000 FOR: THE ENERGY EFFICIENCY COUNCIL CHARLIE HARAK LYDIA L. FLORES STAFF ATTORNEY PRESIDENT NATIONAL CONSUMER LAW CENTER AMERICAN INSULATION, INC. EMAIL ONLY EMAIL ONLY EMAIL ONLY, MA 00000 EMAIL ONLY, CA 00000 FOR: NATIONAL CONSUMER LAW CENTER FOR: AMERICAN INSULATION, INC. MEGAN KIRKEBY NOEL OBIORA CALIFORNIA HOUSING PARTNERSHIP CORP. ATTORNEY EMAIL ONLY CPUC EMAIL ONLY, CA 00000 EMAIL ONLY FOR: CALIFORNIA HOUSING PARTNERSHIP EMAIL ONLY, CA 00000 CORP. FOR: ORA STEVEN MOSS STEVEN R. SHALLENBERGER M.CUBED PRESIDENT EMAIL ONLY SYNERGY COMPANIES EMAIL ONLY, CA 00000 1330 S 1000 E FOR: SAN FRANCISCO COMMUNITY POWER OREM, UT 84097-7260 FOR: SYNERGY COMPANIES KIM F. HASSAN CHAIRMAN / PRESIDENT ATTORNEY LAT. BUS. CHAMBER OF GREATER L.A. SOUTHERN CALIFORNIA GAS COMPANY 634 S. SPRING STREET, STE 600 555 WEST FIFTH STREET, GT14E7 LOS ANGELES, CA 90014 LOS ANGELES, CA 90013-1011 FOR: LATINO BUSINESS CHAMBER OF GREATER FOR: SOUTHERN CALIFORNIA GAS L.A. COMPANY/SAN DIEGO GAS & ELECTRIC COMPANY

Page 1 of 7CPUC - Service Lists - A1105017

4/21/2016https://ia.cpuc.ca.gov/servicelists/A1105017_79905.htm

ANGELICA MORALES CARL WOOD ATTORNEY UTILITY WORKERS UNION OF AMERICA SOUTHERN CALIFORNIA EDISON COMPANY 2021 S. NEVADA ST. 2244 WALNUT GROVE AVENUE / PO BOX 800 OCEANSIDE, CA 92054 ROSEMEAD, CA 91770 FOR: UTILITY WORKERS UNION OF AMERICA, FOR: SOUTHERN CALIFORNIA EDISON COMPANY LOCAL 132 C. WESLEY STRICKLAND BOB CASTANEDA BROWNSTEIN HYATT FARBER SCHRECK, LLP DIR. OF MARKET DEVELOPMENT 21 E. CARRILLO STREET PROTEUS, INC. SANTA BARBARA, CA 93101 1830 NORTH DINUBA BLVD. FOR: NIAGARA CONSERVATION CORPORATION VISALIA, CA 93290 FOR: PROTEUS FAITH BAUTISTA EDDIE AHN PRESIDENT & CEO BRIGHTLINE DEFENSE PROJECT NATIONAL ASIAN AMERICAN COALITION 1028A HOWARD STREET 15 SOUTHGATE AVE., STE. 200 SAN FRANCISCO, CA 94103 DALY CITY, CA 94015 FOR: BRIGHTLINE DEFENSE PROJECT FOR: NATIONAL ASIAN AMERICAN COALITION HAYLEY GOODSON KENT QIAN STAFF ATTORNEY NATIONAL HOUSING LAW PROJECT THE UTILITY REFORM NETWORK 703 MARKET ST., STE. 2000 785 MARKET ST., STE. 1400 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94103 FOR: NATIONAL HOUSING LAW PROJECT FOR: TURN NORA SHERIFF CHONDA JORDAN NWAMU ALCANTAR & KAHL, LLP DIR - LEAD COUNSEL CUSTOMER PROGRAMS 345 CALIFORNIA ST., STE. 2450 PACIFIC GAS AND ELECTRIC COMPANY SAN FRANCISCO, CA 94104 77 BEALE STREET, MC B30A / PO BOX 7442 FOR: CALIFORNIA LARGE ENERGY CONSUMERS SAN FRANCISCO, CA 94105 ASSOCIATION (CLECA) FOR: PACIFIC GAS & ELECTRIC COMPANY MATTHEW O'KEEFE KAT DANIEL OPOWER PROGRAM MGR. - COMMUNITIES OF PRACTICE 680 FOLSOM ST., 3RD FL. GREEN FOR ALL SAN FRANCISCO, CA 94107 1611 TELEGRAPH AVENUE, SUITE 600 FOR: OPOWER OAKLAND, CA 94612 FOR: GREEN FOR ALL MELISSA W. KASNITZ STEPHANIE C. CHEN CENTER FOR ACCESSIBLE TECHNOLOGY DIR - ENERGY / TELECOMM POLICY 3075 ADELINE STREET, STE. 220 THE GREENLINING INSTITUTE BERKELEY, CA 94703 1918 UNIVERSITY AVE., 2ND FL. FOR: CENTER FOR ACCESSIBLE TECHNOLOGY BERKELEY, CA 94704 FOR: THE GREENLINING INSTITUTE ERIK S. EMBLEM MARCO LIZZARAGA EXECUTIVE ADMINISTRATOR LA COOPERATIVA CAMPESINA DE CALIFORNIA JCEEP 1107 9TH STREET, STE.420 1809 S STREET, SUITE 101-207 SACRAMENTO, CA 95814 SACRAMENTO, CA 95811 FOR: LA COOPERATIVA CAMPESINA DE FOR: JOINT COMMITTEE ON ENERGY AND CALIFORNIA ENVIRONMENTAL POLICY JAMES L. HODGES RONN KAISER 1069 45TH STREET CHIEF COUNSEL SACRAMENTO, CA 95819 DEPT OF COMMUNITY SERVICES & DEVELOPMENT FOR: THE EAST LOS ANGELES COMMUNITY 2389 GATEWAY OAKS DR., STE. 100 UNION (TELACU), THE MARAVILLA SACRAMENTO, CA 95833 FOUNDATION, THE ASSOCIATION OF FOR: THE DEPARTMENT OF COMMUNITY CALIFORNIA COMMUNITY AND ENERGY SERVICES AND DEVELOPMENT (CSD) SERVICES (ACCES)

Information Only

AARON J. LEWIS ALLEN FERNANDEZ SMITH COUNSEL PACIFIC GAS & ELECTRIC COMPANY



NATIONAL ASIAN AMERICAN COALITION EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 BARBARA R. BARKOVICH BECKIE MENTEN BARKOVICH & YAP, INC. EFFICIENCY COORDINATOR EMAIL ONLY MARIN CLEAN ENERGY EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000 BLANCA DE LA CRUZ BRANDON RIDLEY PROGRAM MANAGER PACIFIC GAS & ELECTRIC COMPANY CALIF. HOUSING PARTNERSHIP CORPORATION EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 BRETT SEARLE CASSANDRA YAMASAKI SR. BUSINESS ANALYST - PRICING PRODUCTS NATIONAL ASIAN AMERICAN COALITION PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 CHONDA NWAMU DARREN ROACH PACIFIC GAS & ELECTRIC COMPANY PACIFIC GAS & ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 DENNIS W. GUIDO ELIZABETH BAIRES EVP - CORPORATE RELATIONS REGULATORY CASE ADMINISTRATOR STAPLES & ASSOCIATES SOUTHERN CALIFORNIA GAS COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 ERWIN BONILLA FRANCES THOMPSON PACIFIC GAS AND ELECTRIC COMPANY RICHARD HEATH & ASSOCIATES EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 GINA GOODHILL HUGH YAO POLICY - LEGISLATIVE ASSOCIATE SOUTHERN CALIFORNIA GAS COMPANY GLOBAL GREEN USA EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 JOEL GAMORAN JOHN AIELLO C3 ENERGY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 KEVIN PRICE LARA ETTENSON EVERGREEN ECONOMICS, INC. NATURAL RESOURCES DEFENSE COUNCIL EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 LEONEL ALVARADO LISA LONG HIGHLANDS DIVERSIFIED, INC. PACIFIC GAS AND ELECTIRC OCMPANY EMAIL ON LY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 MARIA STAMAS MARK MCNULTY LEGAL FELLOW, ENERGY PROGRAM EMAIL ONLY NATURAL RESOURCES DEFENSE COUNCIL EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000 MARY O'DRAIN MCE REGULATORY PACIFIC GAS & ELECTRIC COMPANY MARIN CLEAN ENERGY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 NIKOLE PRODOUZ PATRICIA LANDRY PACIFIC GAS & ELECTRIC COMPANY PACIFIC GAS & ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 PETER WIERSMA PRIMITIVO ROJAS-CHEATHAM



PERI SOFTWARE PACIFIC GAS AND ELECTRIC COMPANY EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 RAYMOND THOMPSON SHALINI SWAROOP REMS, LLC REGULATORY COUNSEL EMAIL ONLY MARIN CLEAN ENERGY EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000 SUSAN NORRIS TAMI RASMUSSEN PACIFIC GAS & ELECTRIC COMPANY EVERGREEN ECONOMICS EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 TINA NGUYEN TODD NEAL PACIFIC GAS & ELECTRIC COMPANY NEAL CO EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 TORY FRANCISCO TRACY GEZELIN-PANZARELLA CALIFORNIA PUBLIC UTILITIES COMMISSION NIAGARA CONSERVATION CORP. ENERGY DIVISION - RESIDENTIAL PROGRAMS 45 HORSEHILL ROAD EMAIL ONLY CEDAR KNOLLS, NJ 07927 EMAIL ONLY, CA 00000 MAUREEN MCQUILKIN OLIVIA B. WEIN PERFORMANCE SYSTEMS DEVELOPMENT ATTORNEY AT LAW 40 WEST EVERGREEN AVE., ST. 104 NATIONAL CONSUMER LAW CENTER PHILADELPHIA, PA 19118 1001 CONNECTICUT AVE., NW., STE. 510 WASHINGTON, DC 20036-5528 RACHEL HOLMES JACK CAMERON APPLIANCES RECYCLING CENTER OF AM., INC. PRESIDENT 7400 EXCELSIOR BLVD. APPLIANCES RECYCLING CENTERS OF AM., INC MINNEAPOLIS, MN 55426 7400 EXCELSIOR BLVD MINNEAPOLIS, MN 55426-4517 BROOKS CONGDON CELINE APO MANAGER, ENERGY EFFICIENCY SOUTHWEST GAS COMPANY SOUTHWEST GAS CORPORATION 5241 SPRING MOUNTAIN ROAD 5241 SPRING MOUNTAIN ROAD, LVB-100 LAS VEGAS, CA 89150 LAS VEGAS, NV 89150 KRISTIEN TARY CYNTHIA K. MITCHELL STATE REGULATORY AFFAIRS ENERGY ECONOMICS INC. SOUTHWEST GAS CORPORATION 530 COLGATE COURT 5241 SPRING MOUNTAIN ROAD RENO, NV 89503 LAS VEGAS, NV 89150 ANDREW STEINBERG GILLIAN WRIGHT REGULATORY POLICY & REPORTING MGR. DIRECTOR-CUSTOMER PROGRAMS & ASSISTANCE SOUTHERN CALIFORNIA GAS COMPANY SAN DIEGO GAS & ELECTRIC COMPANY 555 W. FIFTH STREET, GT19A7 555 W. FIFTH STREET, SUITE 1400 LOS ANGELES, CA 90013 LOS ANGELES, CA 90013 JEFFREY L. SALAZAR JASON A. HOBSON SOUTHERN CALIFORNIA GAS COMPANY HOBSON BERNARDINO + DAVIS, LLP 555 WEST FIFTH STREET, GT14D6 725 S. FIGUEROA ST., STE. 3230 LOS ANGELES, CA 90013 LOS ANGELES, CA 90017 LARRY GROSS ARLEEN NOVOTNEY EXECUTIVE DIRECTOR SOUTHERN CALIFORNIA FORUM COALITION FOR ECONOMIC SURVIVAL 941 PALMS BLVD. 514 SHATTO PLACE, STE. 270 VENICE, CA 90291 LOS ANGELES, CA 90020 MELISSA SMITH RON GARCIA ACCESS RELIABLE ENERGY MANAGEMENT, INC. 941 PALMS BLVD. 7201 ROSECRANS VENICE, CA 90291 PARAMOUNT, CA 90723 FOR: ASSOCIATION OF CALIFORNIA COMMUNITY AND ENERGY SERVICES (ACCESS) PAT WATTS ANGELICA M. MORALES



PRESIDENT / CEO ATTORNEY, LAW DEPT FCI SOUTHERN CALIFORNIA EDISON COMPANY 3850 E. GILMAN 2244 WALNUT GROVE AVENUE, BOX 800 LONG BEACH, CA 90815 ROSEMEAD, CA 91770 CASE ADMINISTRATION JANET COMBS, ESQ. SOUTHERN CALIFORNIA EDISON COMPANY SR. ATTORNEY 2244 WALNUT GROVE AVENUE, RM. 370 SOUTHERN CALIFORNIA EDISON COMPANY ROSEMEAD, CA 91770 2244 WALNUT GROVE AVENUE ROSEMEAD, CA 91770 ANNLYN MA. FAUSTINO CENTRAL FILES SDG&E/SCGC SDG&E/SOCALGAS 8330 CENTURY PARK COURT (CP31E) 8330 CENTURY PARK COURT, CP31-E SAN DIEGO, CA 92123 SAN DIEGO, CA 92123 JOY C. YAMAGATA YVETTE VAZQUEZ REGULATORY MGR. SAN DIEGO GAS & ELECTRIC SAN DIEGO GAS & ELECTRIC/SOCALGAS 8326 CENTURY PARK COURT, MC CP62E 8330 CENTURY PARK COURT, CP 32 D SAN DIEGO, CA 92123-1569 SAN DIEGO, CA 92123-1550 JOHN HARRISON DANIELLE DE CLERCQ JOHN HARRISON CONTRACTING, INC. PUBLIC PURPOSE PROGRAM COORDINATOR 1143 W LINCOLN ST., STE. 2 BEAR VALLEY ELECTRIC SERVICE BANNING, CA 92220 42020 GARSTIN DRIVE / PO BOX 1547 BIG BEAR LAKE, CA 92315 RICHARD SHAW LES LO BAUGH ASSERT BROWNSTEIN HYATT FARBER SCHRECK, LLP PO BOX 469 21 EAST CARRILLO STREET FILLMORE, CA 93016 SANTA BARBARA, CA 93101 FLOYD E. WICKS VANESSA ANDERSON HZOPTIONS, INC. RHA, INC. 1647 POSILIPO LANE, UNIT F 590 W. LOCUST AVE., STE. 103 SANTA BARBARA, CA 93108 FRESNO, CA 93650 SUSAN L. WYNNE ORTENSIA LOPEZ RESEARCH DIR. - NEW BUSINESS DEVELOPMENT EXECUTIVE DIRECTOR HIGHLANDS ENERGY SERVICES EL CONCILIO OF SAN MATEO COUNTY 5114 E. CLINTON WAY, SUITE 101 BULINGAME AVE., STE. N FRESNO, CA 93727 BURLINGAME, CA 94010 ROBERT GNAIZDA DANIEL FELIX OF COUNSEL NATIONAL HOUSING LAW PROJECT 15 SOUTHGATE AVE., STE. 200 703 MARKET STREET, STE. 2000 DALY CITY, CA 94015 SAN FRANCISCO, CA 94103 JAMES R. GROW KAREN TERRANOVA NATIONAL HOUSING LAW PROJECT ALCANTAR & KAHL, LLP 703 MARKET STREET, STE. 2000 345 CALIFORNIA ST., STE. 2450 SAN FRANCISCO, CA 94103 SAN FRANCISCO, CA 94104 ANGELIQUE PICOT HILLARY CORRIGAN CASE COORDINATOR CALIFORNIA ENERGY MARKETS PACIFIC GAS AND ELECTRIC COMPANY 425 DIVISADERO ST. STE 303 77 BEALE ST., MC B9A, PO BOX 770000 SAN FRANCISCO, CA 94117-2242 SAN FRANCISCO, CA 94105 CASE COORDINATION BARBARA WILLIAMS PACIFIC GAS AND ELECTRIC COMPANY RHA, INC. PO BOX 770000, MC B9A 1320 HARBOR BAY PKWY STE. 140 SAN FRANCISCO, CA 94177 ALAMEDA, CA 94502 FOR: RICHARD HEATH AND ASSOCIATES, INC. JAMES DEZELL KYLE JEFFERY FIELD SUPERVISOR RHA, INC. RHA, INC. 1151 HARBOR BAY PKWY., STE. 205 1320 HARBOR BAY PARKWAY, STE. 140 ALAMEDA, CA 94502 ALAMEDA, CA 94502 FOR: RICHARD HEATH AND ASSOCIATES, INC. CHARLIE TOLEDO ANN GRESSANI DIRECTOR CONSULTANT



SUSCOL INTERTRIBAL COUNCIL CA HOUSING PARTNERSHIP PO BOX 5386 3428 JORDAN ROAD NAPA, CA 94581 OAKLAND, CA 94602 MICHAEL RAWSON WENDY SOMMER THE PUBLIC INTEREST LAW PROJECT PRINCIPAL PROGRAM MANAGER 449 - 15TH ST., STE. 301 STOPWASTE.ORG OAKLAND, CA 94612 1537 WEBSTER STREET OAKLAND, CA 94612 KORIN CRAWFORD VIEN TRUONG SENIOR PROJECT MANAGER THE GREENLINING INSTITUTE BUILD IT GREEN 1918 UNIVERSITY AVE., 2ND FLR. 1330 BROADWAY, SUITE 1702 BERKELEY, CA 94704 OAKLAND, CA 94612-2516 FOR: BUILD IT GREEN PETER HOFMANN RODNEY WILLILAMS BO ENTERPRISES EMBERTEC USA 43-B EAST MAIN STREET 103 LEEWOOD COURT LOS GATOS, CA 95030 LOS GATOS, CA 95032 STEPHANIE BORBA STEVEN HEIM WESTERN INSULATION, L.P. WESTERN INSULATION, LP 2400 ROCKEFELLER DRI VE 2400 ROCKEFELLER DR. CERES, CA 95307 CERES, CA 95307 WILLIAM JULIAN II MATT KLOPFENSTEIN UTILITY WORKERS UNION OF AMERICA GONZALEZ QUINTANA & HUNTER LLC 43556 ALMOND LANE 915 L STREET, SUITE 1270 DAVIS, CA 95618 SACRAMENTO, CA 95814 MICHAEL MOYNAGH LESLA LEHTONEN WESTERN CENTER ON LAW & POVERTY SVP & GENERAL COUNSEL 1107 - 9TH ST., STE. 700 CALIF. CABLE & TELECOMM. ASSN. SACRAMENTO, CA 95814 1001 K STREET, 2ND FLOOR SACRAMENTO, CA 95814-3832 FOR: CALIFORNIA CABLE & TELECOMMUNICATIONS ASSOCIATION (CALTEL) DAVE BARNES DAVE STEPHENSON EMPIRE INSULATION, INC. RATE REGULATION MANAGER - WESTERN REGIO 845 NORTH MARKET BLVD. AMERICAN WATER WORKS SERVICE CO. SACRAMENTO, CA 95834 4701 BELOIT DRIVE FOR: EMPIRE INSULATION, INC. SACRAMENTO, CA 95838 STEPHEN GROVER, PHD CAROL ZABIN PRESIDENT IN THE GREEN ECONOMY EVERGREEN ECONOMICS THE DONALD VIAL CENTER ON EMPLOYMENT 1020 SW TAYLOR ST., STE. 680 2521 CHANNING WAY, STE. 5555 PORTLAND, OR 97205-2511 BERKELEY, CA 97720-5555

State Service

DAVID B. PECK JOANNA GUBMAN CPUC REGULATORY ANALYST ELECTRICITY PRICING & CUSTOMER PROGRAM CPUC - PROCUREMENT ADEQUACY & OVERSIGHT EMAIL ONLY EMAIL ONLY EMAIL ONLY, CA 00000 EMAIL ONLY, CA 00000 MICHAEL COLVIN ZAIDA C. AMAYA CPUC - SED CALIFORNIA PUBLIC UTILITIES COMMISSION EMAIL ONLY ENERGY DIVISION - RESIDENTIAL PROGRAMS EMAIL ONLY, CA 00000 EMAIL ONLY EMAIL ONLY, CA 00000 JUANITA HILL KYLE DEVINE CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION PUBLIC ADVISOR OFFICE PUBLIC ADVISOR OFFICE 320 West 4th Street Suite 500 320 West 4th Street Suite 500 Los Angeles, CA 90013 Los Angeles, CA 90013 JOSE ATILIO HERNANDEZ ALICE GLASNER



IDEATE CALIFORNIA CALIF PUBLIC UTILITIES COMMISSION 1901 LANDIS STREET COMMUNICATIONS DIVISION BURBANK, CA 91504 ROOM 4102 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 AVA N. TRAN BERNARD AYANRUOH CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ENERGY EFFICIENCY BRANCH DIVISION OF WATER AND AUDITS AREA 4-A AREA 3-C 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 CLAUDIA PORTILLO COLETTE KERSTEN CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION PUBLIC ADVISOR OFFICE DIVISION OF ADMINISTRATIVE LAW JUDGES AREA ROOM 5041 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 KAREN CAMILLE WATTS-ZAGHA KAREN MILLER CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ELECTRICITY PRICING AND CUSTOMER PROGRAM PUBLIC ADVISOR OFFICE ROOM 4104 ROOM 2103 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 KIMBERLY KIM LISA PAULO CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION DIVISION OF ADMINISTRATIVE LAW JUDGES CONSUMER PROGRAMS BRANCH ROOM 5117 ROOM 3-D 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 LOUIS M. IRWIN RADU CIUPAGEA CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION ELECTRICITY PRICING AND CUSTOMER PROGRAM ELECTRICITY PLANNING & POLICY BRANCH ROOM 4209 ROOM 4104 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 RAHMON MOMOH RAVINDER MANGAT CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION UTILITY & PAYPHONE ENFORCEMENT BRANCH PUBLIC ADVISOR OFFICE AREA 2-E ROOM 4102 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 SARAH R. THOMAS SEPIDEH KHOSROWJAH CALIF PUBLIC UTILITIES COMMISSION CALIF PUBLIC UTILITIES COMMISSION LEGAL DIVISION COMMISSIONER FLORIO ROOM 5033 ROOM 5201 505 VAN NESS AVENUE 505 VAN NESS AVENUE SAN FRANCISCO, CA 94102-3214 SAN FRANCISCO, CA 94102-3214 SYREETA GIBBS JASON WIMBLEY CALIF PUBLIC UTILITIES COMMISSION LIOB VICE CHAIR ENERGY EFFICIENCY BRANCH DEPT. OF COMMUNITY SRVCS. & DEV. AREA 4-A 2389 GATEWAY OAKS DRIVE 505 VAN NESS AVENUE SACRAMENTO, CA 95833 SAN FRANCISCO, CA 94102-3214 GAYLEE CLARKE JOAN GRAHAM CALIF PUBLIC UTILITIES COMMISSION COMMUNITY RESOURCE PROJECT, INC. UTILITY & PAYPHONE ENFORCEMENT BRANCH 250 HARRIS AVENUE, SUITE 6 180 Promenade Circle, Suite 115 SACRAMENTO, CA 95838 Sacramento, CA 95834

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