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Becoming a Clear BusinessDriving strategic value for your success
Conrad MandalaVice President, SMESAP CanadaTuesday, October 20th, 2009
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Services
ConsumerIndustries
TradingIndustries
FinancialServices
ProcessManufacturing
DiscreteManufacturing
PublicServices
85% of theForbes 500
run SAP
SAP understands your industry35 years of collaboration and expertise
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Production of 40 millionbarrels of oil per day
Retail outlets transactions totaling$330 million per day
75% of world-wideannual beer production
(1.5 billion hectoliter)
50 millionBank Accounts
Production of 32,000car engines per day
Defense forces across107 countries
54 millionannual health-care
patient visits (US Only)
Processing of2.5 billion
Utility bills annually
Production of 4 milliontons of Chemicals per day
65% of world-wide chocolate annualproduction (2.2 million tons)
The Best-Run Businesses run SAP
Insight into Best-Run Businesses
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Insight into Best-Run Businesses
70% of SAP Customers areSME Organizations …
Just Like You!
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© SAP
relentlessSUSTAINABILITY
Responding toGreen
workforceDEMOGRAPHICS
A multi-generational
workforce
continued economicUNCERTAINTY
Fromrecession to
recovery
web2.0
Changes in thework environment
still emergingBRIC
Continuedglobalization
Facing Accelerated ChangeTrends in a continuously shifting landscape
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SMEs Face Unique ChallengesWe all Face Common Needs
Low TCO Predictable ProjectDeployment
Long-term InvestmentProtection
Maximized ResourceEfficiency
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Many Trends Shaping SME Business WorldMore than just the economy shaping new reality
Cloud Computing Software as a Service
In-Memory Technology Timeless Software
“The best time to fishis during the storm”
When times are tough, the tough innovate…
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60%60%74%74%
How do you lead through challenging times?You need clarity and transparency to act decisively
Will reduce operatingcosts
Will reduce capitalinvestments
Sources: McKinsey Economic Conditions Snapshot, Feb. 2009
38%38%
Had layoffs in 2008,>50% plan layoffs in 2009
Source: CFO magazine global CFO survey Feb 2009
CUT BACK
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INNOVATE
37%37% 36%36%
45%45% 40%40%
How do you lead through challenging times?You need clarity and transparency to act decisively
Will increaseproductivity
Sources: McKinsey Economic Conditions Snapshot, Feb. 2009
Will restructureWill introduce newProducts/servicesTo gain market share
Will change theirenterprise modelto be morecollaborativeSource: IBM global CEO study
‘the enterprise of thefuture’ 2008
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How do you lead through challenging times?You need clarity and transparency to act decisively
Of people say they havemade bad decisions due
to lack of information
Of executives state theability to change is the leading
challenge for creating long term value
Of organizationsfail to execute theirstrategies successfully
Sources: Harvard Business Review, 2007 and SAP/EIU Research
33%33%
90%90%
77%77%
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In this global downturn,I need clarity to ensureeconomic survival.”“
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Ways to Manage the Current Environment
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Become “Clear” to Drive SuccessInstill accountability, agility, and customer centricity into yourorganization
Transparent andaccountable
Lean and agile
Collaborative &customer-centric
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Business strategies evolve…but silos create a gap between strategy and execution
Functional silos and non-integrated systemsreduce insight and agility and undermine your ability to grow
STRATEGY
EXECUTION
Sales ShippingBusiness Users
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New ways to build value – even in a downturn
It’s important to innovate through a recession to sustain newbrands and products and offer the customer a little more value.
A.G. LafleyChairman and CEO, Procter & Gamble
“
Align strategy and execution to enable long term growth
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Today’s challenges require strategic agilityEnable insight, efficiency, and flexibility
How does your company enable us to supportthe quickly changing needs of the business?
How can your company help us to navigatethrough economic challenges?
How can your company help us to developeffective business strategies? INSIGHT
EFFICIENCY
FLEXIBILITY
INSIGHT
EFFICIENCY
FLEXIBILITY
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INSIGHT
EFFICIENCY
FLEXIBILITY
INSIGHT
EFFICIENCY
FLEXIBILITY
Close the gap between strategy and executionSAP enables the clear enterprise…for you AND your business network
SAPNetWeaver
SAPBusinessObjects
Intelligence Platform
Business PerformanceOptimization
Modular End to EndBusiness Processes
for improved performance
for optimized operations
to adapt quickly tochanging circumstances
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Become Best-Run NOWUncover immediate opportunities for short term value
Peak Workforce PerformanceLower HR cost per employee: 10~20%Increased time spent on strategic HR: 40~50%
Financial VisibilityImprove credit and collections: 10~15%Reduce order to cash cycle: 20~30%Reduction in bad debt risk: 20~50%
Lean OperationsImprove supplier compliance: 40~80%Leverage better vendor terms: 10~20%Improve procurement productivity: 10~20%
Superior Customer ValueReduced customer attrition: 5~10%Analyze customer profitability
Credible SustainabilityReduction in volume of health and safety incidents: 5%Reduction in sustainability reporting costs: 20%
Managed Risk and ComplianceReduced losses/risk events: 25~75%Reduced cost to manage authorization risk: 32%
BEST-RUNNOW
PACKAGE
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In Conclusion:Enable a Clear path to success
Manage Cash
Drive Regulation/Compliance
Get Close to Your Customers
Retain Top Talent
Run Lean
Protect Your Brand
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Thank you!
For More Information, contact:
SAP Canada
1-888-342-5727