because we understand your need to deliver the ... - o-valet · o-valet focuses on your most...
TRANSCRIPT
Because we understand your need to deliver the �nest luxury services,we introduce to you, O-Valet. A world-class leading technology
for premium guest experience and valet management.
US 1 844 OVALET VIP www.o-valet.com
Loyalty program management
Driver-to-vehicle tracking Speciality reporting suite
Exclusive vehicle request
O-Lounge Technology Integrated POS system
Your brand - front row center
No other software lets you completely white-labellike O-Valet.
YOUR OWN BRAND
Fully interactive web-app
Branded valet tickets
Multi-tiered promotions
White-labelled interface
Custom survey system
Marketing management
Whether valet attendant, valet manager, or guest,they will be greeted by your brand and your image.
O-Valet will work with your team to create a custom theme as unique as your brand.We will prototype, design, and execute the perfect look-and-feel; guaranteed to make
a lasting impression on your customers.
FUNCTIONALITY THAT MATTERS
VEHICLE REQUEST
O-Valet focuses on your most important asset - the customer.Customers are in full-control of their vehicle, and should a need arise, can further extend their request, maximizing time and money spent in your property.
Vehicles can be requested atvarious time intervals, such as
20, 25, 30, or 35 minutes.
Guests can convenientlypay for valet through
their mobile device and avoiddelays at the cashier line.
Guests can schedule a pickupof their vehicle at a future time,
allowing more shopping,entertainment, and time spent
on your property.
Guests will see a countdown of theirvehicle arrival, allowing them to plan
their departure.
PROMO MANAGEMENT
Loyalty barcode scanning
Nation-wide tracking
Digital instant redemption
Repeat-guest rewards
Precise redemption reports
Real-time promo alerts
FUNCTIONALITY that matters
Tiered-based promotions.Targeted promotions to VIPs,high-rollers, frequent guests,
or first-time members.
O-Valet can manage yourpromotional campaigns and
track conversions.
Generate excitement with instant redemption.
O-Lounge TECHNOLOGY
Audible vehicle announcement
"Request and Relax" kiosk
Pleasant departure ambiance
VIP-themed guest waiting area
Reinforced guest loyalty
HDTV and projector support
Integrated scheduling systemallows for precise shift andbreak tracking.
Real-time reports minimize expensiveadministrative costs
Increase revenue byreceiving instant alerts forunpaid departing vehicles
Every action, movement,and change in vehicle or
staff is thoroughly loggedin the cloud
Eliminate outdated POS’
Staff-to-vehicle tracking
Stop unreported damage
Online and tap for payment
Increase transparency
Full audit of ticket history
O-Valet eliminates the use of traditional walkie-talkies that areknown to have signal problems and vocal miscommunication.Never miss an unpaid ticket, retrieve the wrong vehicle,or leave a guest anything short of absolutely satisfied.
INTEGRATED POS
DAMAGE CLAIM SYSTEM
Audit trails to protect your claim.All data is captured, encrypted,
and stored in the cloud.
Capture high-resolutiondamage photos straight from
the valet attendant device.
Costly fraudulent claimsare eliminated by capturing pre-existing damage from
guest vehicles.Incident location, date, time,and staff are automatically recorded.
Reduce costly fraud by capturing existing damage immediately from guest arrival.
Date, time, camera angle, and GPS-data accurately catalogs all indident details securely in the cloud.
Take unlimited photos of pre-existing damage, damage caused by valet attendant, or areasof a vehicle that may be brought up in a damage claim.
Access-level-controls ensure that all data is available on a need-to-know basis and only for staff that have been given explicit access to view.
SIGNIFICANT EXPENSE REDUCTION
REPORTING
Ad hoc reports available by requisition.
Increase profitability by staffing based on data, not estimates.
Know each guest’s wait time, time spent on property, and visit frequency; nation-wide. Drill-down to a location, a date, a particular staff, his or her guest, and the vehicle's every movement.
Real-time metrics.Watch everything unfold from any mobile or desktop device.
HAVE A UNIVERSAL VIEW WITHOUT BEING PRESENT