beacon talk - science communication goals and objectives

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Thinking about objectives and goals for science communication John C. Besley, Ph.D. Ellis N. Brandt Chair College of Communication Arts and Sciences

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Page 1: Beacon talk - Science Communication Goals and Objectives

Thinking about objectives and goals for science communicationJohn C. Besley, Ph.D.Ellis N. Brandt ChairCollege of Communication Arts and Sciences

Page 2: Beacon talk - Science Communication Goals and Objectives

Our schedule together …12:00-13:00: Goals/objectives discussion13:00-13:45: General discussion

13:00-13:25: Small group discussion13:25-13:45: Large group discussion

My objectives1. You will think about engagement as a strategic

act that involves purposeful choice of long-term

goals and intermediate objectives.

2. You will think about engagement tactics and

skills in terms of whether they can help you

achieve your intermediate objectives.

Page 3: Beacon talk - Science Communication Goals and Objectives

How many of you have taken part in a “Science Festival”

Page 4: Beacon talk - Science Communication Goals and Objectives

How many of you have taken part in a “Science Café”

Page 5: Beacon talk - Science Communication Goals and Objectives

How many of you have taken part in sciencediscussion panel meant for non-scientists

Page 6: Beacon talk - Science Communication Goals and Objectives

How many of you blog about science?

Page 7: Beacon talk - Science Communication Goals and Objectives

How many of you tweet about science?

Page 8: Beacon talk - Science Communication Goals and Objectives

How many of have ever talked to a reporter about science?

Page 9: Beacon talk - Science Communication Goals and Objectives

How many of you have ever talked to a government official about science?

Page 10: Beacon talk - Science Communication Goals and Objectives

Engagement is …

Face-to-face

Direct w/policy-makers

Online

Mediated

Page 11: Beacon talk - Science Communication Goals and Objectives

Engagement is …

Face-to-face

Direct w/policy-makers

Online

Mediated

http://ceblog.s3.amazonaws.com/wp-content/uploads/2014/07/brain-system1-system2.jpg

Page 12: Beacon talk - Science Communication Goals and Objectives

Numbers vary … but scientists clearly engage

• 63% interacted with a journalist in last yearDunwoody and Ryan, 1985

• 70% interacted with a journalist in last 3 yearsPeters, Brossard, de Cheveigné, Dunwoody, 2008

• 51% have ever interacted with journalistAAAS 2015

• 33% engaged directly with policy-makersRoyal Society 2006

• 24% blogged about scienceAAAS 2015

• 13% worked with a science center/museumRoyal Society 2006

Our own AAAS data (2013, n = 388)

• 75% had engaged face-to-face

• 49% had engaged online

• 45% had interacted with the media

• 30% had “other”-wise engaged

*All work done collaboratively with Anthony Dudo, U. Texas

Page 13: Beacon talk - Science Communication Goals and Objectives

Most science communication training …

• Focuses on writing/speaking skills

• Focuses on honing YOUR message

• Understanding media/political norms

• Focuses on learning to use technology

Page 14: Beacon talk - Science Communication Goals and Objectives

What happens if you get really good at communicating the wrong stuff?

I don’t mean

bad content…

Page 15: Beacon talk - Science Communication Goals and Objectives

What does it mean to be an “effective” communicator?

Page 16: Beacon talk - Science Communication Goals and Objectives

In strategic communication: Effective = Achieving Your Goals

Page 17: Beacon talk - Science Communication Goals and Objectives

What do you want to ULTIMATELY achieve through public engagement?

(Write it down)

Page 18: Beacon talk - Science Communication Goals and Objectives

How many of you wrote:• Raise awareness of XYX topic• Teach people about XYZ topic• Correct myths about XYZ topic

• Get people interested in XYZ topic• Build positive image of science

• Get people to think about XYZ topic in a new way

The may be good things … but I do not

think of them as ULTIMATE goals …

• Key question: Why do you

want to “raise awareness,” etc.

Page 19: Beacon talk - Science Communication Goals and Objectives

How many of you wrote:• Seek a specific policy position (e.g. climate action)

• Seek more funding for science• Seek more freedom for scientific endeavors

• Make the world healthier, wealthier, and wiser• Promote science as a career*

To me … these are the ULTIMATE goals

(*this may be an intermediate objective)

Page 20: Beacon talk - Science Communication Goals and Objectives

Tactics, objectives, and goals

*Work done collaboratively with Anthony Dudo, U. Texas

Scientists may/should

also have personal

goals (enhance career

and sense of impact)

Channels provide

different

“affordances”

Not every

objective is

equally effective …

Page 21: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

It is true that

science literacy is

low, low, low

Page 22: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

Also true that

nobody knows

much about much

Page 23: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

Knowledge has

only limited impact

on attitudes

Page 24: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

Page 25: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

Knowledge has

only limited impact

on attitudes

Page 26: Beacon talk - Science Communication Goals and Objectives

Objective: Increase science literacy/awareness

Also lots of

‘information

provision’

experiments

Page 27: Beacon talk - Science Communication Goals and Objectives

2013 AAAS Scientist Survey: Objectives

4.96

5.34

4.59

5

5.22

4.76

5.59

5.88

5.72

6.04

5.96

5.79

6.14

1 2 3 4 5 6 7

messaging goal average (r = .54)

describing … in ways that make them relevant

framing research … {to} resonate …

trust goals average (r = .54)

demonstrating … openness & transparency

hearing what others think …

getting people excited about science

knowledge goals average (r = .41)

ensuring that scientists … are part of …

ensuring that people are informed …

defensive goals average (r = .63)

defending science …

correcting scientific misinformation

Strategic objectives

“How much should each of the following be a priority for online public engagement?”

All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”

BUT scientists

love the

‘literacy’

objective …

Page 28: Beacon talk - Science Communication Goals and Objectives

SHARING knowledge will always be a central part of science communication

(But …)

Page 29: Beacon talk - Science Communication Goals and Objectives

Tactics, objectives, and goals

*Work done collaboratively with Anthony Dudo, U. Texas

If not just

knowledge, what

else can we

focus on?

Page 30: Beacon talk - Science Communication Goals and Objectives

A few thoughts about ethics

Page 31: Beacon talk - Science Communication Goals and Objectives

Objective: Build positive views about science/scientists

Those involved in

science have

a generally

positive image?

Page 32: Beacon talk - Science Communication Goals and Objectives

Objective: Build positive views about science/scientists

Those involved in

science have

a generally

positive image?

Page 33: Beacon talk - Science Communication Goals and Objectives

Objective: Build positive views about science/scientists

Those involved in

science have

a generally

positive image?

Page 34: Beacon talk - Science Communication Goals and Objectives

Objective: Build positive views about science/scientists

But there’s

a catch …

You’re seen

as competent

but cold

Page 35: Beacon talk - Science Communication Goals and Objectives

2013 AAAS Scientist Survey: Objectives

4.96

5.34

4.59

5

5.22

4.76

5.59

5.88

5.72

6.04

5.96

5.79

6.14

1 2 3 4 5 6 7

messaging goal average (r = .54)

describing … in ways that make them relevant

framing research … {to} resonate …

trust goals average (r = .54)

demonstrating … openness & transparency

hearing what others think …

getting people excited about science

knowledge goals average (r = .41)

ensuring that scientists … are part of …

ensuring that people are informed …

defensive goals average (r = .63)

defending science …

correcting scientific misinformation

Strategic objectives

“How much should each of the following be a priority for online public engagement?”

All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”

Page 36: Beacon talk - Science Communication Goals and Objectives

If warmth is so important, how can scientists be seen as more warm

Page 37: Beacon talk - Science Communication Goals and Objectives

WARM COLORS

(This a joke)

Page 38: Beacon talk - Science Communication Goals and Objectives

Face-to-face

Direct w/policy-makers

Online

Mediated

Public Engagement

= Positive Public Interaction

Page 39: Beacon talk - Science Communication Goals and Objectives

I have questions about

the impact of these …

(Research in progress)

Page 40: Beacon talk - Science Communication Goals and Objectives

And these too…(Research in progress)

Funny and/or cathartic

Equal effective communication

Page 41: Beacon talk - Science Communication Goals and Objectives

And these too…(Research in progress)

Page 42: Beacon talk - Science Communication Goals and Objectives

Tactics, objectives, and goals

*Work done collaboratively with Anthony Dudo, U. Texas

If not just

knowledge, what

else can we

focus on?

Page 43: Beacon talk - Science Communication Goals and Objectives

Tversksy, A., & Kahneman, D. (1981). The framing of decisions and the psychology of choice. Science, 211, 453-458.

Classic work on heuristics …

Page 44: Beacon talk - Science Communication Goals and Objectives

Tversksy, A., & Kahneman, D. (1981). The framing of decisions and the psychology of choice. Science, 211, 453-458.

Page 45: Beacon talk - Science Communication Goals and Objectives

“Frames are interpretive storylines that set a specific train of thought in motion, communicating why an issue might be a problem, who or what might be responsible for it, and what should be done about it.”

Objective: Put issue in new context (frame)

Nisbet, Matthew C. 2010. "Framing science: A new paradigm in public engagement." In

Communicating Science: New Agendas in Communication, edited by L. A. Kahlor and P. A. Stout, 40-67.

Page 46: Beacon talk - Science Communication Goals and Objectives

http://sfa.frameworksinstitute.org/

Objective: Put issue in new context (frame)

Page 47: Beacon talk - Science Communication Goals and Objectives

“Frames are interpretive storylines that set a specific train of thought in motion, communicating why an issue might be a problem, who or what might be responsible for it, and what should be done about it.”

This is really about _______________ and how ____________ is/are responsible for ____________. We therefore need to _____________.

This is really about Bill Gates copied Apple and how Microsoft is responsible for copyright infringement. We therefore need to sue.

Re. How should we think about the origins of the graphical user interface?

This is really about Apple and Microsoft both borrowed an idea from the public conversation (i.e., Xerox) and how no one is responsible for damages. We therefore need to do nothing, except compete.

Page 48: Beacon talk - Science Communication Goals and Objectives

Framing quiz …

Is it an estate tax or a _______________

Is it oil drilling or ___________________

Is it eavesdropping or _______________

Is it global warming or _______________

Is it a used car or a __________________

Is it a secretary or a __________________

Is it gay marriage or __________________

Is it anti-abortion or __________________

Is it pro-abortion or __________________

Is it impotence or ____________________

If you’re against a union or for ______________

It’s not single-payer medicine it’s ___________

You’re not an environmentalist you’re a ______

I’m not a liberal I’m a _____________________

It’s not a regulation it’s a __________________

Others???

Page 49: Beacon talk - Science Communication Goals and Objectives

Episodic vs. Thematic Framing

Page 50: Beacon talk - Science Communication Goals and Objectives

Episodic vs. Thematic Framing

Page 51: Beacon talk - Science Communication Goals and Objectives

Objective: Put issue in new context (frame)

Page 52: Beacon talk - Science Communication Goals and Objectives

Re. Gay Marriage?

Objective: Put issue in new context (frame)

Page 53: Beacon talk - Science Communication Goals and Objectives

Backlash to “security” frame

Framing doesn’t

always work as

planned …

Page 54: Beacon talk - Science Communication Goals and Objectives

2013 AAAS Scientist Survey: Objectives

4.96

5.34

4.59

5

5.22

4.76

5.59

5.88

5.72

6.04

5.96

5.79

6.14

1 2 3 4 5 6 7

messaging goal average (r = .54)

describing … in ways that make them relevant

framing research … {to} resonate …

trust goals average (r = .54)

demonstrating … openness & transparency

hearing what others think …

getting people excited about science

knowledge goals average (r = .41)

ensuring that scientists … are part of …

ensuring that people are informed …

defensive goals average (r = .63)

defending science …

correcting scientific misinformation

Strategic objectives

“How much should each of the following be a priority for online public engagement?”

All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”

Page 55: Beacon talk - Science Communication Goals and Objectives

Finally: What does it mean to know your “audience” (= “interlocutors”)?

Page 56: Beacon talk - Science Communication Goals and Objectives

Tactics, objectives, and goals

What do they want to hear?

What might they want to say?

What do they think/feel about you?

How are they thinking about issues?

But don’t forget …

What are YOU trying to achieve?

What is the ethical path

to achieving it?

Page 57: Beacon talk - Science Communication Goals and Objectives

Exercise ... Logic model/Theories of change

We will you do:___________

It will lead to:___________

It will lead to:___________

It will lead to:___________

The impact will be:___________

The impact will be:___________

What skills do we need: ___________________What resources do we need: _______________What’s the first step: ______________________How does this fit our needs: ________________How does this fit our values: _______________ How will you know if you succeed: __________

+

Page 58: Beacon talk - Science Communication Goals and Objectives

Final thoughts I …

There are no

silver bullets

Not everyone

is reachableIt takes time

Page 59: Beacon talk - Science Communication Goals and Objectives

Final thoughts II …

It might be okay to

have a friend

photograph your

wedding …

But sometimes

help is … helpful.

And there’s no

need to reinvent

the wheel …

Page 60: Beacon talk - Science Communication Goals and Objectives

To evaluate the talk: https://goo.gl/opna16

Page 61: Beacon talk - Science Communication Goals and Objectives