be social or die trying

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Social medias produced a dramatic shift in marketing and communication. This presentation summarized my first courses at the SKEMA business school.

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Page 1: be social or die trying

be social or die trying

twitter.com/ereteog

Page 2: be social or die trying

1↔11↔1

1→n1→n 1→n1→n

1→n1→n

[Fabien gandon 2009]

Page 3: be social or die trying

Web 2.0 ... The Machine is Us/ing UsWeb 2.0 ... The Machine is Us/ing Ushttp://www.youtube.com/watch?v=6gmP4nk0EOEhttp://www.youtube.com/watch?v=6gmP4nk0EOE

internet n↔nn↔n

classical web pages 11↔n↔n

wiki, (µ)blog, forum, etc. n n↔n↔nWard Cunningham, 94

[Fabien gandon 2009]

Page 4: be social or die trying

social media landscape

Page 5: be social or die trying

Katie Laird – The social Media for business

Page 6: be social or die trying

• img\workPraticeEvolution.PNG

Katie Laird – The social media for business

Page 7: be social or die trying

anytime

anywhere

Page 8: be social or die trying

yesterday broadcasting

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now and future socializing

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dramatic shift dramatic shift in marketing realityin marketing reality

http://www.youtube.com/watch?v=ciSrNc1v17Mhttp://www.youtube.com/watch?v=ciSrNc1v17M

Page 11: be social or die trying

visibility?

you are here

Page 12: be social or die trying

google gold triangleeye tracking

Page 13: be social or die trying

become visible

++

Page 14: be social or die trying

reputation management?

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Page 16: be social or die trying

how to prevent this?

Page 17: be social or die trying

listen

Page 18: be social or die trying

select

Pareto: 80% of the effects come from 20% of the causes

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answer

Page 20: be social or die trying

join the conversation

Page 21: be social or die trying

viral web

Page 24: be social or die trying

viral emotionsemotional intelligence

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they will talk for you

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harness the mass

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Page 29: be social or die trying

why people contribute?

I'm contributing? practical solutions

social reward

self-expression

altruism

Cook, S.: the revolution contribution: letting volunteers build your business. Harvard Business Review, Oct 2008.

Page 30: be social or die trying

ROI?

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cost

0$

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(incredibly) low barrier to entry

Katie Laird – the social media for business

Page 33: be social or die trying

main cost is human resources

Page 34: be social or die trying

benefits

Page 35: be social or die trying

twitter.com/ereteog

[email protected]/ereteog