be seen be known · manual, out-of-date databases, no visibility on key members and officeholders...

www.intelligentdevelopments.net

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BE KNOWNBE SEEN

Strategic roadmap for Information Technology and Communications

within the Congregations and Presbyteries of the Uniting Church.


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BACKGROUNDThe Uniting Church is seeking to leverage investments in technology

to improve operational efficiency, enable and empower more

effective communication and extend its reach in the community.

This presentation outlines key areas of focus in technology and

communications; administration, collaboration and communications,

content publishing, online engagement and mobile apps.


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Everyone doing their own thing, duplication of effort

and reduced effectiveness. (no network effect)

DUPLICATION OF EFFORT, NO CONSISTENCY

Large surface area for attack, heightened risk from

hacking, phishing or breaches of privacy, lack of

available support.

LARGE NUMBER OF UNMANAGED SITES

Members using private email accounts, no access to

email discovery for legal/pastoral oversight.

EMAIL COMMUNICATION ON PRIVATE ACCOUNTS

Current IssuesIdentify risks and opportunities


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Manual, out-of-date databases, no visibility on key

members and officeholders within a congregation.

INACCURATE ORGANISATION RECORDS

Ageing membership, lacks of tech. skills, need for

assistance to better engage the community.

DECLINING COMMUNITY ENGAGEMENT

Need to standardize, streamline and automate to

improve efficiency and reduce operating costs.

BUDGET CONSTRAINTS

Access to services is highly relational, need for

defined pathways to engage, manage and support.

LACK OF ENGAGEMENT


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Program VisionTo equip congregations and presbyteries to effectively engage their communities

First, to create a light-weight centralized administrative hub to manage

delegated authorization and administration of user accounts

throughout Congregations and Presbyteries.

Second, to use this hub to roll out a number of network services to

Congregations and Presbyteries, aimed at unifying, securing and

streamlining strategy, content publishing, collaboration and

communications across the organisation.

PROPOSED SOLUTION


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Identify and secure

existing sites, hosting,

reduce risks and

provide support.

Roll out microsites,

drive adoption and

support ongoing

operations.

Extend offerings in

microsites, websites,

web and mobile apps,

and payments.

STEP 1

Consolidate

STEP 2

Microsites

STEP 4

Enhancements

Enable e-mail via

Office 365, and file

sharing/collaboration

via Sharepoint.

STEP 3

Email and Ops

The ProcessHigh-level service delivery roadmap


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Proposed SolutionIntegrated network services around a central hub

DELEGATED ADMIN.

EMAIL

WEBSITESMOBILE

APPS

COLLAB. & REDCORDS

ADMINHUB

Re-usable CMS solution for publishing content

WEBSITES AND MICROSITES

Custom web app to automate updating of org. records

DELEGATED AUTHORISATION AND ADMINISTRATION

Congregation-specific custom Mobile App

MOBILE APPS

Named email accounts via Office 365

EMAIL, CONTACTS AND CALENDARS

COLLABORATION AND RECORDS MANAGEMENT

Records and Document Management using Sharepoint.


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Repeatable engagement

mechanisms, consistent brand

CONSISTENT UI/UX

Securely hosted and managed

centrally for reliable publishing

ROBUST AND SECURE

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Low-cost method for

congregations to cover the basics.

RE-USABLE, EASY TO ADOPT

Content aggregation and sharing

to improve reach.

NETWORK EFFECT

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MicrositesReusable content publishing for consistent engagement


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CollaborationEmail, contacts and calendars using Office 365. Discoverable

communications for legal/pastoral oversight. No more private email

accounts.

Document management and records management for committee

meetings, minutes and other documentation, for congregations and

Presbyteries using Sharepoint.


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A mobile-centric communications channel, with news, events, notifications, services times, locations, donations, social

media and contact information. Repeatable, automated creation, submission and distribution.

Separate apps for iPhone, Android and Windows.

Mobile AppsContent and communications available on your device


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VENUE HIRENEW MEMBERS UNITING CHURCH NETWORK

REGIONAL EVENTSSEASONAL EVENTS COMMUNITY ENGAGEMENT

Singles, young mothers, mens

sheds, mentoring

Christmas services, Carols,

Easter and Events

Church fetes, live music,

prayer, coffee and cake

Make it easy for people to

find a church and connect

Weddings, birthdays,

corporate events

An interconnected network

of churches and services

IdeasScalable ways we can work together to connect with the community


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Item Name Description Current Status Estimated Arrival

1 Microsites

Responsive design, consistent branding, with

support for pages, news, events, podcasts and

contact information, social media.

Pilot – Stage 2 December 2017

2 Wordpress Hosting

Standardised Wordpress hosting platform with

automated patch management and access to

support when needed.

Available Now

3 Office 365Email, contacts and calendars, hosted in the cloud,

with access to Global Address Lists.Pilot December 2018

4 SharepointSharepoint websites for file and records

management and collaboration.Early Pilot December 2018

5 Mobile AppsLow-cost way to provision consistent,

congregation-specific mobile apps.Upcoming June 2018

RoadmapProject priorities, status and estimated delivery


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SIGN UP ONLINE

https://nswact.uca.org.au/building-online-communities/

Level 13, 50 Carrington St

Sydney, NSW, 2000

SYDNEY OFFICE

[email protected]

0414 434 599

STEVEN CHARMAN

be seen be known · manual, out-of-date databases, no visibility on key members and officeholders...

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