be professional att

7/28/2019 Be Professional ATT

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Believe passionately in what you do,and

nevercompromise your standardsand values.

Act like a true professional,

aiming for true excellence.


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PROFESSIONALISM Its NOT the job you DO, Its HOW you DO the job.


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IMPORTANT TO BEHAVE PROFESSIONALLY

To get ahead Taken seriously

Asset to the team


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BEING PROFESSIONAL

Expert Competent and skillful

Behaving in an ethical way

Putting client or patient first Acting in best interests of public or

society


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BEING PROFESSIONAL

Dedicated to development Trustworthy, reliable and committed

Not just doctors and lawyers

Many others


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BEING UNPROFESSIONAL

Finishing tasks or projects late Being unprepared when attending

meetings

Spending time gossiping at work Treating people with disrespect


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BEING UNPROFESSIONAL

Keep them waiting unnecessarily Steal their thunder by using their

ideas without giving them credit

Say one thing then do the completeopposite

Break promises regularly


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10 WAYS TO BE PROFESSIONAL1. Competence - good at what you do

have skills and knowledge to do job well

2. Reliability - People depend on you to

show up on time, submit work when itssupposed to be ready, etc.

3. Honesty - tell the truth and upfront about

where things stand


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10 WAYS TO BE PROFESSIONAL4. Integrity - consistent principles5. Respect for Others - treating all people

as if they mattered


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10 WAYS TO BE PROFESSIONAL6. Self-Upgrading - Staying current7. Being Positive - Having an upbeat

attitude and problem-solver

8. Supporting Others - Share spotlightwith colleagues, take time to show

others how to do things properly, and

lend an ear when necessary


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10 WAYS TO BE PROFESSIONAL9. Staying Work-Focused - Not lettingyour private life have an impact on

your job and not spending time at

work attending to personal matters

10.Listening - Give people a chance to

explain ideas properly


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PROFESSIONAL ADVANTAGE Create positive reputation

Increased self-worth and dignity

Marketable for future


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TIPS Dress Smart

Be well-groomed

Be confident

Make connections Use social networking


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PROFESSIONAL High ethical standards

Integrity and excellence


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PROFESSIONAL Positive attitude

Hard work, dedication and leadership

Network

Keep informed on new developments Greater job satisfaction


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STEP 1 Professional attitude

Be supportive of boss and co-workers

Dont gossip

Show dedication Put in extra time when required


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STEP 1 Respectful of co-workers

Give credit to others for

accomplishments


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STEP 2 Demonstrate professional maturity

Do work with excellence

Accept responsibility for mistakes

Learn to anticipate problems beforethey arise


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STEP 2 Avoid petty interoffice bickering

Dont discuss personal matters in

office

Eliminate distractions


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STEP 3 Dress professionally

Walk with confidence


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STEP 4 Manage time and work space professionally

Designate specific time slot each morning and

afternoon to review messages and respond to

them

Organize work area so that you can readily findthe files or materials you need

Use space-saving and step-saving storage

solutions


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STEP 5 Be leader in profession

Make presentations, head committees or

joinprofessional society

Stay current through seminars and

professional publications Share information with co-workers

Take risks

Agree to take on difficult tasks


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STEP 6 Communicate in a professional

manner

Maintain eye contact

Practice a solid handshake Enunciate clearly

Listen attentively

Remain poised if challenged


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COMMUNICATION Clearly and openly

Raising and discussing problems

openly and honestly

Without bringing egos to the table


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CONFLICT RESOLUTION Ability to see all points of view

Positive and respectful

Conflictmanagement

Facilitation skills Negotiation skills


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ETHICS Right and Wrong

Standards

Behaving the way you project in your

image


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ETHICS Reflection

Who are you and how do you wantpeople to see you?

Are your actions matching your

desired image? What changes do you want to make?

Manage reaction not just react


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PROFESSIONAL BEHAVIOUR Respect for others

Being courteous and having good manners

Being punctual

Keeping confidential details confidential

Being fair in all dealings

Keeping personal opinions of people

private


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PROFESSIONAL BEHAVIOUR Doing what needs to be done, not leaving it

for others to do

Acceptance of constructive criticism

Being fair and gentle when giving feedback

Dealing with sensitive issues privately

Make allowances for others mistakes

Listen to others


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PROFESSIONAL BEHAVIOUR Apologize for errors or

misunderstandings

Speak clearly and in language others

can easily understand

Responsibility and integrity

Gain trust and respect

Take responsibility for themselves andtheir work


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PROFESSIONAL BEHAVIOUR Consider consequences and impact on

others

Honesty crucial

Follow through commitment

Be prepared before meetings and whenpresenting reports

Be clear to avoid any miscommunication

Avoid conflicts of interest


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PROFESSIONAL BEHAVIOUR Impartial

Reliable and dependable

Demonstrate self-control and avoid

public arguments and disagreements Commitment to quality and

continuous improvement and

personal development


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PROFESSIONAL BEHAVIOUR Give the best they can

See beyond him or herself and willing

to share


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ACTION STEPS Take on an apprentice or student

Participate in professional organizations

Volunteer services to worthy community or

charity group

Encourage conservation in your work place

Join networking groups and help members


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BEING PROFESSIONAL Thinking long term of you and your

business

Not just Quick Wins


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Learn how to master actions,

emotions and impulses

"Courage, hard work, self-mastery,

and intelligent effort are all essential,

to successful life."


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SELF-MASTERY Martial arts master

Calm, focused, and in control at all

times

Lives planned

Control of own future


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QUESTIONS Do you show these traits on a regular

basis?

Do you feel in control of your career

and your goals?

Do you feel that you should take more

control of your actions and emotions?


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SELF MASTERY Ability to control yourself in all situations

Move forward consciously and steadily

towards goals

Know your purpose

Have self-discipline needed to do things ina deliberate, focused, and honorable way

Mastering emotions, impulses, and actions


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WITHOUT SELF MASTERY Impulsive and rash

Let emotions control them

Yelling

Angry Unpredictable

Untrustworthy


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SELF MASTERY Inner strength

Steadiness

Invest time

Happier, more balanced person Opportunities arise


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DEVELOPING SELF-MASTERY Aspects of personal and professional

life

Focus on one or two areas at a time


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GOALS Vision of how you want your life to be

Think about people you know who

have self-discipline

Know exactly where they want to go

in life

Vision gives strength to get there


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GOALS Start with clear vision of short-term

and long-term objectives

Set personal goals

Move towards these goals every day

Move forward calmly and confidently


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ATTITUDE AND EMOTION Major role in self-mastery

Don't let emotions control them


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ATTITUDE AND EMOTION Focus on something positive every

day

Be grateful

Having gratitude and positive outlook

set the tone for rest of your day


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ATTITUDE AND EMOTION Resist temptation to blame yourself

when things go wrong

Self-sabotage quick and cruel way of

stopping yourself from reaching true

potential

Stop undermining yourself


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ATTITUDE AND EMOTION Think of something positive and

encouraging

Build Emotional intelligence (EQ)

Awareness of others people's needs

and emotions

Knowledge of how your own emotions

affect those around you


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WILLPOWER Self-control

Essential

What pushes you forward to take

action, even if you're feeling scared or

hesitant

What keeps you moving towards your

goals in weeks or months ahead


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WILLPOWER Comes in short bursts

Strongest when we first decide to

make a change

Improve self-confidence


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FOCUS Key to self-mastery

How much time do you waste during your

work day?

How much time do you spend on the

Internet, talking casually with colleagues, orgetting coffee?

What could you accomplish if you fully

used the hours available to you?


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FOCUS Work on concentration

Focus on one task at a time

Slowly increase level


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KEY POINTS Achieving self-mastery takes time and

hard work

Worth the effort

Work on one or two areas at a time


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KEY POINTS Start by identifying your life and

career goals

Focus on maintaining positive attitude

Try not to let negative emotions

impact


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KEY POINTS Build willpower

Strengthen focus

Keep moving forward toward goals


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human beings, by changing the

inner attitudes of their minds,

can change the outer aspects of theirlives.


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Find a job that you love, and

neverwork a day in your life.

be professional att

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