be original, counter-trend and be willing to travel on a road less traveled – marketing 101 ming...

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Be original, counter-trend Be original, counter-trend and be willing to travel on and be willing to travel on a road a road less traveled less traveled – marketing – marketing 101 101 Ming Wang, MD, PhD Ming Wang, MD, PhD Harvard & MIT (MD, Harvard & MIT (MD, magna cum laude magna cum laude ); PhD (laser ); PhD (laser physics) physics) Wang Vision Wang Vision 3D Cataract & LASIK Center 3D Cataract & LASIK Center , , Nashville, TN Nashville, TN www. www. WangcataractLASIK.com WangcataractLASIK.com [email protected] [email protected] Reference: Differentiate or die Reference: Differentiate or die

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Page 1: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Be original, counter-trend and Be original, counter-trend and be willing to travel on a road be willing to travel on a road less traveled less traveled – marketing 101– marketing 101

Ming Wang, MD, PhDMing Wang, MD, PhDHarvard & MIT (MD, Harvard & MIT (MD, magna cum laudemagna cum laude); PhD (laser ); PhD (laser

physics)physics)

Wang Vision Wang Vision 3D Cataract & LASIK Center3D Cataract & LASIK Center, , Nashville, TNNashville, TN

www.www.WangcataractLASIK.comWangcataractLASIK.comdrwang@[email protected]

Reference: Differentiate or dieReference: Differentiate or die

Page 2: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Why Google, Facebook and Why Google, Facebook and Alibaba are so explosively Alibaba are so explosively successful?successful?

Page 3: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Because more than ever before, Because more than ever before, marketing marketing (paid to Google and (paid to Google and Facebook by advertisers)Facebook by advertisers) has has assumed a position of assumed a position of unprecedented unprecedented importanceimportance in businesses today (due in businesses today (due to the to the inversioninversion of supply and of supply and demand ratio)demand ratio)

Page 4: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

ChallengesChallenges that we are facing that we are facing today in marketingtoday in marketing

• Information overload.Information overload.

• Noise level is very high.Noise level is very high.

• The higher the water level, the The higher the water level, the higher the boat must be.higher the boat must be.

• Catch 22: no marketing, no business. Catch 22: no marketing, no business. But, no business, no money for But, no business, no money for marketing.marketing.

Page 5: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Then what is the Then what is the best waybest way to to do marketing?do marketing?

Page 6: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Be Be original, counter-trend original, counter-trend and and be willing to travel on a road be willing to travel on a road less traveledless traveled – an winning – an winning marketing strategy!marketing strategy!

Page 7: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road less traveledA road less traveled

Step 1: be Step 1: be differentiated.differentiated.Step 2: Step 2: focus.focus.Step 3: Step 3: oneone message message..Step 4: don’t sell, Step 4: don’t sell, educate.educate.Step 5: Tell a Step 5: Tell a storystory, rather than, rather than sell a product. sell a product.

Page 8: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road much traveled:A road much traveled: do do things that everybody else is things that everybody else is doingdoing

A road less traveled:A road less traveled: Step 1: do things others are Step 1: do things others are not doing, not doing, be differentiatedbe differentiated

Page 9: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DefinitionDefinition of of differentiationdifferentiation

A marketing message is A marketing message is differentiateddifferentiated if when your if when your business name is substituted by business name is substituted by that of another, that of another, the message the message actually actually no longer worksno longer works at all. at all.

Page 10: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

The The benefitbenefit of of differentiationdifferentiation

Page 11: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiationDifferentiation gives gives sustainability,sustainability, especially in a especially in a recessionrecession. . DifferentiatedDifferentiated business can business can not not

be duplicatedbe duplicated

Page 12: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiatedDifferentiated business business stands outstands out

among the many among the many choiceschoices a a consumerconsumer

has todayhas today

Page 13: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiationDifferentiation motivatesmotivates employeeemployee

Page 14: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiatedDifferentiated business business lasts lasts longerlonger

Page 15: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What are What are notnot differentiateddifferentiated ideas?ideas?

Page 16: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

NotNot differentiateddifferentiated ideas ideas

Quality and customers satisfactionQuality and customers satisfaction

Not necessarily!Not necessarily!

Since they Since they are assumed to be there are assumed to be there todaytoday

Page 17: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Is creativity of an ad a Is creativity of an ad a differentiatingdifferentiating idea? idea?

No!No!

Since competitor can do that too!Since competitor can do that too!

Not differentiatedNot differentiated ideas ideas

Page 18: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Is price a Is price a differentiatingdifferentiating idea? idea?

Since your competitor can lower price Since your competitor can lower price furtherfurther

Not differentiated Not differentiated ideasideas

No!No!

Page 19: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Is breath of product line a Is breath of product line a differentiatingdifferentiating idea? idea?

It It dilates and weakensdilates and weakens your your differentiationdifferentiation..

Not differentiatedNot differentiated ideas ideas

No!No!

Page 20: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

HowHow to find your to find your differentiatdifferentiation?ion?

Page 21: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Four steps in Four steps in differentiationdifferentiation

1. 1. ResearchResearch and find out the and find out the needneed of the market;of the market;

Page 22: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Four steps in Four steps in differentiationdifferentiation

2. 2. DefineDefine your your differentiationdifferentiation;;

Page 23: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Four steps in Four steps in differentiationdifferentiation

3. 3. Back it upBack it up with solid and with solid and truthfultruthful

credentials;credentials;

Page 24: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Four steps in Four steps in differentiationdifferentiation

4. Manifest it and 4. Manifest it and communicate itcommunicate it!!

Page 25: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

WhatWhat areare differentiatingdifferentiating ideas ideas then?then?

Page 26: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What What isis a a differentiationdifferentiation??

Being the Being the firstfirst is a is a differentiationdifferentiation

Age 18+ Age 40+

Page 27: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What What isis a a differentiationdifferentiation??

Staying firstStaying first is a is a differentiationdifferentiation

Page 28: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What What isis a a differentiationdifferentiation??

Attribute Attribute ownershipownership is a is a way to way to differentiatedifferentiate Own a word Own a word

(Smart eye surgery)(Smart eye surgery)

Page 29: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What What isis a a differentiationdifferentiation??Being the Being the leaderleader and having the and having the latestlatest

is a is a differentiationdifferentiation

Cataract and LASIK Center

Page 30: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

What What isis a a differentiationdifferentiation??

HeritageHeritage is a is a differentiationdifferentiation

Page 31: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Being a specialistBeing a specialist is a is a differentiation.differentiation.What What isis a a differentiationdifferentiation??

Page 32: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Preference (by some influential people)Preference (by some influential people)

is is a differentiatinga differentiating idea idea

What What isis a a differentiationdifferentiation??

Page 33: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiationDifferentiation requires requires sacrificesacrifice

•Burger KingBurger King

•New CokeNew Coke

Page 34: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

DifferentiationDifferentiation requires requires creativitycreativity

Not only end product Not only end product quality/characteristics can be a quality/characteristics can be a differentiationdifferentiation, but also , but also how the how the product itself is made, ingredient, product itself is made, ingredient, history, sale amount, duration, history, sale amount, duration, technology, classification, being a technology, classification, being a specialist,specialist, and other and other non-end product non-end product characteristicscharacteristics can be can be differentiationdifferentiation

Page 35: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road much traveled:A road much traveled: offer a offer a broad line of different servicesbroad line of different services

A road less traveled:A road less traveled: Step 2: Step 2: focusfocus

Page 36: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Steve JobsSteve Jobs

““I spent a lot of time to figure out I spent a lot of time to figure out why I should NOT do this, and why I should NOT do this, and that”that”

iPod, iPhone and iPadiPod, iPhone and iPad

Page 37: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

3D bladeless all-laser LASIK

Traditional blade

Focus

Page 38: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Traditional blade

3D LASER cataract surgery

Focus

Page 39: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road much traveled:A road much traveled: market market multiple messagemultiple message

A road less traveled:A road less traveled: Step 3: Step 3: oneone message message

Page 40: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Wang Vision – a Wang Vision – a LASERLASER eye eye surgery specialistsurgery specialist

The only center in the stateThe only center in the state

that offers that offers

3D LASIK (age 18+)3D LASIK (age 18+)

3D Forever Young Lens (age 40+3D Forever Young Lens (age 40+

3D laser cataract surgery (age 60+)3D laser cataract surgery (age 60+)

..

Page 41: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road much traveled:A road much traveled: sell, sell, sell, sell, sellsell

A road less traveled:A road less traveled: Step 4: don’t Step 4: don’t sellsell, , educateeducate

Page 42: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

EducateEducate

Page 43: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road much traveled:A road much traveled: offer a offer a product, a serviceproduct, a service

A road less traveled:A road less traveled: Step 5: tell a Step 5: tell a storystory, rather than , rather than sell a sell a productproduct. .

Page 44: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

The The storystory of amniotic of amniotic membrane contact lensmembrane contact lens

Page 45: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

The foundation

Page 46: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

International charity medical International charity medical carecare-- 40 states in US and 55 countries;40 states in US and 55 countries;-- All physicians donate our services.All physicians donate our services.

Wang Foundation for Sight Restoration www.wangfoundation.com

Page 47: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

13 years, from darkness, to sight…13 years, from darkness, to sight…

Page 48: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

Page 49: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

God’s not deadGod’s not dead

MariaMaria

Page 50: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Ming Wang, MD, PhD

A road less traveledA road less traveled

Step 1: be Step 1: be differentiated.differentiated.Step 2: Step 2: focus.focus.Step 3: Step 3: oneone message message..Step 4: don’t sell, Step 4: don’t sell, educate.educate.Step 5: Tell a Step 5: Tell a storystory, rather than, rather than sell a product. sell a product.

Page 51: Be original, counter-trend and be willing to travel on a road less traveled – marketing 101 Ming Wang, MD, PhD Harvard & MIT (MD, magna cum laude); PhD

Be original, counter-trend and Be original, counter-trend and be willing to travel on a road be willing to travel on a road less traveled less traveled – marketing 101– marketing 101

Ming Wang, MD, PhDMing Wang, MD, PhDHarvard & MIT (MD, Harvard & MIT (MD, magna cum laudemagna cum laude); PhD (laser ); PhD (laser

physics)physics)

Wang Vision Wang Vision 3D Cataract & LASIK Center3D Cataract & LASIK Center, , Nashville, TNNashville, TN

www.www.WangcataractLASIK.comWangcataractLASIK.comdrwang@[email protected]

Reference: Differentiate or dieReference: Differentiate or die