bbb 2013 annual report
TRANSCRIPT
BBB Annual Report 2012-2013 1
Annual Report2012-2013Better Business Bureau Serving Northern Colorado and Wyoming & Better Business Bureau Serving Northern Colorado and Wyoming Foundation
Build TrustAdvertise Honestly
Tell the Truth
Be Transparent
Honor Promises
Be Responsive
Safeguard Customers’ Privacy
Embody Integrity
2 BBB Annual Report 2012-2013
Message from Pam KingPresident/CEO
Since the inception of BBB 101 years ago and of our local BBB in 1983, our goal has always been to help people
find and recommend businesses, brands and charities they trust.
Over the years, and especially now with more than 30 million businesses
operating in the United States and Canada, many people are overwhelmed with choices and often
unsure about where to find reliable, unbiased information.
BBB is that source. We help people identify reliable businesses by holding them to a stringent set of ethical standards. We also provide timely consumer tips and information, offer help with complaint resolution between businesses and consumers, and review local charities to help donors make smart choices.
As a result, thousands of consumers and businesses are building solid relationships
based on trust.
To maximize our efforts, later this year the BBB Foundation will become the BBB Institute for
Marketplace Trust and home to the BBB Center for Character Ethics, BBB Center for Fraud Prevention and
BBB Center for Nonprofit Excellence.
We look forward to serving Northern Colorado and Wyoming this year and in years to come.
Yours in building trust,
Pam King, President/CEO
BBB Annual Report 2012-2013 3
Message from Ty NotestineChair, BBB Board of DirectorsOwner/Partner, Thomas and Tyler LLCIt has been an honor to serve as chair of the BBB Board of Directors and I look forward to another great year for our hard-working board and for Better Business Bureau.
The importance of the organization is clear anytime we pick up a newspaper, turn on the evening news or surf any number of news websites and see stories about people, businesses and organizations doing things the wrong way. The list of ethics violators - from Lance Armstrong to Bernie Madoff – is, unfortunately, not short.
That business ethics is now taught in our universities and discussed in our board rooms is a step in the right direction – and the right thing to do. If you want to ensure that your
business – big or small or even sole proprietor – can be counted among ethical business, you need to have the following components in place. These happen to be the same standards against which businesses are measured for BBB Accreditation and which they agree to uphold.
Build Trust
Advertise Honestly
Tell the Truth
Be Transparent
Honor Promises
Be Responsive
Safeguard Customers’ Privacy
Embody Integrity
Businesses throughout Northern Colorado and Wyoming are doing just this – and they’re enjoying great business as a result. Doing the right thing and doing it well is good for business.
Regards,
Ty Notestine, Board Chair
4 BBB Annual Report 2012-2013
Better Business Bureau Serving Northern Colorado and WyomingMission: To be the leader in advancing marketplace trust.Vision: A marketplace where buyers and sellers can trust each other.
BBB Board of DirectorsChair - Ty Notestine, Owner/Partner, Thomas & Tyler LLCBonnie Dean, President, Bonnie Dean AssociatesConnie Dohn, Vice President, Dohn Construction Inc.Jeff Nuttall, Publisher, Northern Colorado Business Report Inc.Corkie Odell, Culture Maven, Odell Brewing Company Inc.Mona Pearl, EVP/COO, AlignRich Pearson, Regional President, Guaranty Bank and Trust CompanyRayno Seaser, Founder, The Egg & I RestaurantsCharlie Tomlinson, Business Director, Pinnacol AssuranceKevin Unger, President/CEO, Poudre Valley HospitalZachary Wilson, President, The Wilson Law FirmSue Wood, President, B. Sue Wood and Associates PC
BBB Foundation Board of AdvisorsChair - Sue Wood, President, B. Sue Wood and Associates PCBonnie Dean, President, Bonnie Dean AssociatesDr. James Francis, Director, Colorado State University College for Professional Development & Business Research, College of BusinessStephen Laine, Founder, MKO FinancialDr. Michael Martin, Daniels Professor of Ethics, University of Northern Colorado Monfort College of BusinessDr. Richard McGinity, Chair of Business Ethics, University of Wyoming College of BusinessKellsie Neinhuser, Student, University of Wyoming College of LawCharlie Tomlinson, Business Director, Pinnacol AssuranceZachary Wilson, President, The Wilson Law FirmDiane Zile, Chief People Officer, OtterBox
BBB Boards of AdvisorsEAGLE COUNTYMike Campbell - Agent, Alpine Insurance Agency Inc.Patrick Campbell - President, Campbell Construction Inc.Anita Denboske - Owner, Active CommunicationsMatt Ivy - General Manager, Vail Racquet Club Townhomes & CondominiumsJeff Kovacik - Owner, Eagle Valley Construction and CabinetsTed Leach - Managing partner, Vail Valley Custom BuildersJames McGalliard - Partner, Alpine Insurance Agency Inc.Raj Manickam - CEO, SteamMaster Restoration and Cleaning LLCLyon Steadman - CEO, The Steadman ClinicDavid Walford - President, Splendido at the Chateau
Number of Accredited Businesses:
3,562
Number of BBB Business
Reviews:
14,207
BBB Annual Report 2012-2013 5
BBB Boards of Advisors (continued) GARFIELD/PITKIN COUNTIES AND BASALTBryan Avery - Co-Owner, Glenwood Insurance AgencyMike Cassetty - Director of Risk Management, Total Merchant ServicesHam Dubois - President, Innermountain Distributing CompanyScott Eden - Vice President, Intermountain Waste & RecyclingDean Filiss - President, Divide Creek Builders Inc.Rona Fischer - Owner, Carbondale Insurance Service Inc.Donald Gerbaz - Vice President, Berthod MotorsJeff Johnson - Owner, Johnson Carter Architects PCLynn Kirchner - Owner/Managing Broker, Amore RealtyRoger Moyer - Owner, Aspen Painting Inc.Kelly Thompson - General Manager, Thompson Computer ServicesJill Westerlind - Co-Owner, Jill’s Carpets
LOGAN COUNTYMachelle Grossart - Owner, Northeast Plains Home Health CareKathy Littler - Owner, Colorado Popcorn CompanyTravis McConnell - PFS Insurance Group LLCHarold Schmale - Owner, Schmale RealtyRene Selvidge - Owner, Area Wide RealtyJulie Tonsing - Publisher, The Fort Morgan Times
MORGAN COUNTYDavid Callahan - Community Development Director, City of Fort MorganDeb Forstedt - Owner, Fort Morgan Furniture LTDGayle Green - President, Western Cleanup Corp.Joe Marx - President, Health Insurance Advisors of CO Inc.Bob Phillips - President, Ingmire-Phillips InsuranceKaren Smith - BSA Officer, Fort Morgan State BankCassandra Wilson - Executive Director, Morgan County Economic Dev. Corp.
SUMMIT COUNTYPaul Connelly - Owner, The Mountains USA LLCJeff Cospolich - Vice President, Great Western LodgingKendra Driemeyer - Owner, Wildcat Web DesignsKevin Kahle - Member, Rebel SportsMichele Knight - Owner, Knight Accounting and TechnologyJudi LaPoint - Owner, North Star Online MarketingLinda Miller - President, Aspen Grove Kitchen & Bath Inc.
ROUTT/MOFFAT COUNTIESDebbie Aragon - Owner, Ms. Deborah Aragon, State Farm Insurance AgentKaren Beauvais - President, Coldwell Banker Silver OakDarrell Camilletti - President, Mountain West Insurance & Financial Services LLCScott Cook - Vice President, Cook Chevrolet-Jeep-SubaruJulie Hagenbuch - CFE, JK Wall Designers Ltd.Chris Haight - President, Kitchen Perfection Inc.Todd Hayes - Vice President, Brown & Brown InsurancePaxton Jones - General Manager, Alpine Insurance Agency Inc.Christina Oxley - Executive Director, Craig Chamber of CommerceRandy Rudasics - Manager, Yampa Valley Entrepreneurship CenterKate Shively - Secretary/Treasurer, Shively ConstructionPJ Wharton - President/CEO, Yampa Valley Bank
THIS YEAR (April 1, 2012,
through March 31, 2013):
861,964
LAST YEAR (April 1, 2011,
through March 31, 2012):
624,625
TOTALINQUIRIES
6 BBB Annual Report 2012-2013
BBB Boards of Advisors (continued)
WY - ALBANY COUNTYMichele Bolkovatz - Marketing Manager, Warren Federal Credit UnionGordon Crow - President, Laramie Area Chamber of CommerceGreg McCarty - President, McCarty Honda, Nissan, Isuzu & KiaScott Tafel - President, FALCON Technology Systems Ltd.Guy Warpness - President, WyoTech
WY - NATRONA COUNTYJeff Buckallew - President, Team NetworksDawn Clair - Secretary, Modern ElectricJason DeWitt - Account Executive, Townsquare Media of CasperJohn Griffith - Operations Manager, Groathouse ConstructionKendall Kroeker - General Manager, Casper Mountain MotorsportsVickie Nelson - CEO, River-Rail Community FCURon Parmely - General Manager, Overhead Door Co. of Casper Inc.Deanna Pickering - Shareholder, Grooms and Harkins PCBarb Redder - WY Production Center Manager, 1st American Title Co.Clint Rodeman - Regional VP, Bresnan CommunicationRich Hepner - Owner, Hepner Allstate Agency Inc.
Most Inquired-About Industries
RANKType of
BUSINESS CATEGORY
Inquiries
THIS year
1 Remodelers 29,260
2 Auto Repair Services 27,342
3 General Contractors 26,031
4 Heating Contractors 22,313
5 Roofers 22,086
6 Kitchen & Bath Remodelers 16,999
7 Plumbers 15,898
8 Home Improvements 14,899
9 Air Conditioning Companies 14,889
10 Heating & Air Conditioning Suppliers 14,889
RANKType of
BUSINESS CATEGORY
Inquiries
LAST year
1 Remodelers 23,960
2 Roofers 23,731
3 Auto Repair Services 22,954
4 General Contractors 19,105
5 Heating Contractors 16,986
6 Gutter & Downspouts Suppliers 14,520
7 Kitchen & Bath Remodelers 13,277
8 Home Improvements 12,598
9 Business Vocational Schools 12,146
10 Air Conditioning Companies 11,692
BBB Annual Report 2012-2013 7
Most Complained-About Industries
RANKType of
BUSINESS CATEGORY
Complaints
THIS year
1 Car Dealerships 112
2 Manufacturers & Producers 59
3 Property Management Companies 55
4 Auto Repair Services 53
5 Credit Card Procesing Companies 51
6 Roofers 49
7 Hotels 47
8 Online Shopping Sites 47
9 Internet Service Providers 35
10 Internet Marketers 32
RANKType of
BUSINESS CATEGORY
Complaints
LAST year
1 Car Dealerships 105
2 Auto Repair Services 77
3 Credit Card Processing Companies 67
4 Internet Service Providers 45
5 Roofers 42
6 Property Management Companies 40
7 Hotels 39
8 Internet Marketers 35
9 Plumbers 29
10 Used Car Dealerships 28
BBB Standards for Trust
BUILD TRUST Establish and maintain a positive track record in the marketplace.
ADVERTISE HONESTLY Adhere to established standards of advertising and selling.
TELL THE TRUTH Honestly represent products and services, including clear and adequate disclosures of all material terms.
BE TRANSPARENT Openly identify the nature, location and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
HONOR PROMISES Abide by all written agreements and verbal representations.
BE RESPONSIVE Address marketplace disputes quickly, professionally and in good faith.
SAFEGUARD PRIVACYProtect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
EMBODY INTEGRITY Approach all business dealings, marketplace transactions and commitments with integrity.
TOTAL COMPLAINTS
THIS YEAR: 3,059
LAST YEAR: 2,952
8 BBB Annual Report 2012-2013
Advertising Review BBB regularly monitors local advertising to foster truth and transparency in advertising
claims. The self-regulatory review process seeks advertiser compliance in order to increase public trust in the credibility of advertising and to maintain a level
playing field for settling disputes among competing advertisers.
Logo Violation CasesTo protect BBB’s 100-year-old brand, challenges are also made against companies misusing the BBB Accredited Business seal, an internationally recognized symbol of trust.
THIS YEAR: 104 LAST YEAR: 89
Honored seven businesses as winners of the BBB Torch Awards for Ethics.
Celebrated BBB’s
100 years of advancing trust in the marketplace .
Arbitration Hearings
This Year: 14Last Year: 18
Ad Review Cases
This Year: 104Last Year: 89
InvestigationsThis Year: 69Last Year: 56
WEBSITE VISITS
THIS YEAR: 599,272
LAST YEAR: 510,707
Online and In the Media
MEDIA # SENTRESULTING
STORIES
CONSUMER COLUMNS 52 26BUSINESS COLUMNS 11 9PRESS RELEASES 35 77INTERVIEW REQUESTS N/A 11OTHER EARNED MEDIA N/A 29STAFF-WRITTEN COLUMNS 90 90
TOTAL 188 242
BBB Annual Report 2012-2013 9
BBB ConsumerBrief: Monthly newsletter sent to 1,300 subscribers with content featuring consumer tips and information along with scam alerts.
BBB MILITARY LINE: Present at First Term Airman trainings and monthly information fairs for transferred airmen at F.E. Warren Air Force Base. These efforts help to improve the financial health and knowledge of military consumers and fulfill the BBB Military Line mission: financial readiness = mission readiness. BBB CENTENNIAL CELEBRATION: In partnership with the Daniels Fund Ethics Initiative at Colorado State University’s College of Business, BBB celebrated 100 years of advancing trust in the marketplace. The commemorative luncheon featured keynote speaker Stephen M. R. Covey, best-selling author of “Smart Trust” and “The Speed of
Trust.” Additionally, companies from Northern Colorado and Wyoming in attendance that have been in business for 100 or more years were recognized. BBB/FRONT RANGE COMMUNITY COLLEGE FLORAL DESIGN SCHOLARSHIP: A $1,000 scholarship was awarded to a student who submitted an award-winning floral design for the BBB Torch Awards gala along with an event business plan and a written reflection on ethical decision-making. BBB SMART INVESTING & CONSUMER SEMINARS: BBB Foundation conducted a variety of consumer protection and fraud prevention seminars on topics such as identity theft, safe online shopping, and information on the latest scams affecting the communities in which we serve.
ACCOMPLISHMENTSImpacted more than 4,300 people via outreach efforts
Honored seven businesses as winners of the BBB Torch Awards for Ethics.
Celebrated BBB’s
100 years of advancing trust in the marketplace .
Better Business Bureau Serving Northern Colorado and Wyoming Foundation
2012-2013 FINANCIALS
INCOME:
$150,976
EXPENSES:
$129,371• PROGRAM
$85,807• GENERAL AND ADMINISTRATIVE
$43,564
NET ASSETS:
$151,953
Programs and Services
Businesses/Nonprofits
1,823Consumers
1,284Students
578
MilitaryService
Members
619
10 BBB Annual Report 2012-2013
BBB TORCH AWARDS FOR ETHICS: Honored seven businesses as winners of the BBB Torch Awards for Ethics at the 14th-annual ceremony. Businesses nominated for the BBB Torch Awards for Ethics work with students from the colleges of business at Colorado State University, University of Northern Colorado and the University of Wyoming. Students prepare award entries on behalf of each nominee, evaluating the ways in which the business promotes the six TRUST! principles of EthicalEnterprising. These principles are based on the premise that an organization’s leaders are the caretakers of the culture. Students are asked about the program’s impact on them individually; the charted results are above with a majority of students acknowledging leadership responsibility for building a culture and being a caretaker of TRUST! within an organization; and other students appreciating the opportunity for real-world application of ethics provided by the Torch Awards project. BBB/ROTARY ETHICS SCHOLARSHIP: A $5,000 scholarship was awarded to a college-bound high school student who submitted an essay reflecting upon how the Rotary 4-Way Test is demonstrated in his/her life.
ETHICS PANEL PRESENTATIONS:BBB Foundation presented a panel discussion about real-world ethics to graduate students as part of A Matter of Trust: Business Ethics for Contemporary Leaders, a two-day Daniels Fund Ethics Initiative Leadership Symposium on Business Ethics at Colorado State University College of Business. BBB Foundation presented a panel discussion to undergraduate students about real-world ethics as part of University of Northern Colorado’s Monfort College of Business sixth-annual Ethics Day event. IN PURSUIT OF ETHICS:This simulation creates in-depth discussions of ethical issues in 8th grade through college freshmen classrooms. It uses complex real-life dilemmas displayed in an entertaining way. The audience makes the decisions and selects the direction of the program. Correct and incorrect answers all have consequences and aren’t always predictable.
“What I learned from the Torch Award Project?”
BBB Annual Report 2012-2013 11
17th & Central Executive Suites420 Life InsuranceA & M Electric LLCA Bruce Johnson & Associates Ltd.A C P E Federal Credit UnionA-1 Roof Inspections LLCABA Refrigeration & Appliance Service Inc.ABC Concrete Co Inc.Advanced Media Services Inc.Affordable Roofing Inc.Air Comfort Inc.Air X-Treme LLCAll Purpose RentalAll Set Restoration Co. Inc.All Tech AutomotiveAlliance Electric LLCAllie Ooop StudioAlpine Laser Clinic LLCAlpine Lumber Co. - GranbyAlpine Meadows Management Co.Alpine VenturesAmerican Elder Advocates LLCAmerican Legacy Firearms Inc.Americule Inc.Andersen’s Sales & Salvage Inc.Aneka Interiors Inc.Apple Tree Mobile Home CommunityArbor Solutions LLCArmstrong Service CenterArrowhead Service LLCAspen Caterers and Party Rentals Inc.Aspen Grove Kitchen & Bath Inc.Aspen Hi-TechAspen Mobile Mechanic LLCAspen Tree Service Inc.Ast & McFerin Plumbing & Heating Inc.Audrea ButlerAuto Collision ExpertsB & G Equipment Inc.B & M Roofing of Colorado Inc.Bail AmericaBailey’s Garage Doors & More Inc.Bailly’s Plumbing & Heating Inc.
Beltone Hearing Aid CenterBetti SeayBig Boy Manufacturing LLCBig Horn Building Systems LLCBighorn Biomedical Services Inc.Bittersweet LiquorsBlueline ElectricBonnie Dean AssociatesBooco’s Contract Services Inc.Bravo Fine CateringBridgestone Bandag Tire SolutionsBrilliant Brush Painting LLCBrinker’s Flooring Design Center Inc.Broadmoor Heights Car Care CenterBrown & Brown of ColoradoBrown BuildersBrush Creek LandscapingBuffalo Computer Consulting LLCBurback’s RefrigerationBustard’s Funeral Home & CrematoryC & T Tire & AutomotiveCMS Mechanical Services Inc.Cal’s Trucking and Excavating Inc.Camille WilsonCan Do Multiple SclerosisCarrie RossmanCarter Lake Enterprises Inc. (Colorado Buff Sandstone)Casper Auto Supply Inc.Castle Mountain Lodge LLCCastorena Marble & Granite LLCCDS Excavation LLCChapel & Collins LLCCharlie TomlinsonChet’s Carpet CleaningChilders Tax & Accounting Service LLCCLC Landscape & IrrigationClear Cut Construction LLCCliff’s Crane & Equipment Repair Inc.Clure Brothers FurnitureColdwell Banker - Catherine RogersColdwell Banker Silver Oak Ltd.
College Credit Union of GreeleyCollegeAmerica, Cheyenne CampusCollinwoodColorado Custom Paintworks LLCColorado Embroidery CompanyComplete ConstructionConcrete Lift & Stabilization Inc.Consultants for Aging Families LLCCook Chevrolet-Jeep-SubaruCornerstone Construction & Excavating LLCCougar Valley Painting & Home RepairCountryside Animal Hospital PCCounty Title Inc.Cromer Contracting Co Inc.Cross Roads ApplianceCulligan WaterCustom Home Innovations LLCD & G CleanersDairy Specialists LLCDamian SchlerethDanford Realty LLCDavid J Dunn CPA PCDays Inn of SilverthorneDayton TransmissionDBE Manufacturing and Supply LLCDelehoy Construction Inc.Delta Construction Inc.Diamond RoofingDoc Holliday’s TavernDoc’s Auto ClinicDoormen Overhead LLCDouble Barrel Oilfield Services LLCDouble J Lamb Feeders Inc.Double J Meat Packing Inc.Dowden Plastering West Inc.E GraphixE R A Boardwalk Real EstateEagle County CorvettesECI Buildings & Components LLCEhrlich NissanEhrlich SubaruEhrlich Toyota East
BBB Foundation Donors and Sponsors Thank you to the many BBB Accredited Businesses, foundations and individuals who donated to the BBB Foundation this year.
12 BBB Annual Report 2012-2013
Ehrlich Toyota/ScionEhrlich VolkswagenEnck ResourcesEtcetera Office ServicesEthical Dynamics LLCEvergreen Home Health CareEwing-Leavitt Insurance Agency Inc.Exploration Signatures LLCFamily Mortgage Co. Inc.Farmers BankFinish Line Auto SalesFINRA FoundationFirst Cheyenne Federal Credit UnionFirst Choice Builders LLCFirst Main Street Insurance LLCFirst National BankFisher Lawn & Landscaping Inc.Flow Rite LLC ServicesForest Irons & Associates Inc.Frank’s Alignment & Complete Auto RepairFront Range Plastic & Reconstructive Surgery PCFull Service Garage Doors LLCG Michael’s RestorationG. J. FrancisGadbury Construction Inc.Garrett Hansen Plumbing Inc.Gerrard Construction Inc.Glanz Electrical Contracting Inc.Glass DoctorGolf Shop Fort Collins LLCGrandin Livestock Handling Systems Inc.Great Western Lodging LLCGroff Ag LLCGrowling Bear Company Inc.H & H Excavation Inc.Hamilton Construction Inc.Harmony Surgery CenterHarvest FarmHawkstone BuildersHeavy Duty Truck Repair Inc.Heiberg Consulting Inc.Helmer & McElyea LLCHigh Plains Engineering & Design LLCHighCraft Builders Inc.Highline MotorsHolland Paving Inc.Home Instead Senior CareHome State Bank
Honda of GreeleyHorizon Turf Nursery Inc.Hotsy Equipment of Northern Colorado Inc.HSA for AmericaHytek Water ConditioningIndependent Plumbing Solutions Inc.Ingmire-Phillips Insurance Inc.Innovative Painting Systems Inc.J Tab Mobile Homes & LotsJ Vasquez Construction LLCJason’s Welding & Oilfield ConstructionJerome B Roselle PCJohn Elway Chrysler Jeep Dodge RamJohnson Carter Architects PCJohnson Storage & Moving CompanyK & R Construction LLCKennedy and Coe LLCKing Buick GMCKitchen & Company ExcavatorsL & J Operating Inc.Laramie County Abstract & Title Co.Lew Broyles & SonsLeyba Painting Inc.Lidstone & Associates Inc.Lifetime Health & FitnessLimmer RoofingLiving By Design LLCLolly’s Hallmark Inc.Lotus PaintingLoveland Roofing LLCLuanne KadlubM D Appliance & RefrigerationM M Solutions Inc.Marry Me In ColoradoMassage EnvyMasters Roofing & RemodelingMasterworks Mechanical Inc.Mauldin Plumbing & HeatingMaverick Flooring Inc.Maycroft Construction LLCMBR Excavation Inc.McWHINNEYMedical Center of the RockiesMedigap AdvisorsMelvin Dinner PCMeyer and Sons Electric CompanyMichael Bates & Associates LLPMidland Shoe
Mildred Weidemann, Amway Independent Business OwnerMorgan Federal BankMountain Valley Plumbing & Heating Inc.Mr D’s Ace Home CenterMr. & Mrs. Nicholas B. LucaNAPA Auto PartsNAPA Genuine Parts of Cheyenne Inc.Nar-cis-susNetworx Systems LLCNew Energy Tech Co. Inc.New West BankNewcastle Equipment Company Inc.North Colorado Medical CenterNorthern Lights Pet CrematoryNorthern Plains Anesthesia Associates PCNorthrop Boiler Works LLCOne Stop Construction & LandscapesOtterCares FoundationOverhead Door Company of Casper Inc.P M CustomsPalomino Industries Inc.Pam KingParachute/Battlement Mesa Chamber of CommerceParker Sheet Metal Inc.Personalized Portfolio ManagementPFC Payment Solutions LLCPFS Insurance Group LLC / JohnstownPinnacle Consulting Group Inc.Pioneer Press of Greeley Inc.Poudre Valley Health System FoundationPoudre Valley HospitalPrairie Inn MotelProfessional Aircraft Service LLCProfessional Finance Company Inc.Quality Concrete & Landscaping LTDR & R Rest Stops - CasperR & R Rest Stops - CheyenneR J PaddywacksRedco Construction Inc.Registered Agents of Wyoming LLC
BBB Annual Report 2012-2013 13
Reigles Mechanical LLCRemax Town & CountryResthaven Funeral Home & Memory GardensRifle ApplianceRifle Insurance AgencyRig Transportation LLCRimrock ApartmentsRising Star Tumbling & Dance Studio Inc.Riverbend Veterinary HospitalRiver-Rail Community FCURoadside Gallery & PrintingRoaring Fork Business Resource CenterRoaring Fork Furniture Inc.Roaring Fork Glass Inc.Robertson Transportation Inc.Rock Solid Landscapes Inc.Rocky Mountain Chocolate FactoryRocky Mountain Dental CareRocky Mountain Low Voltage Inc.Rolling TattooRoof Check Inc.Ross Bail BondsRoto RooterRTC Restoration & RenovationS T Organics LLCSafe Site Inc.Sailsbery Supply Company Inc.Savant Homes Inc.Sawyer Waterscaping LLPSchaefer EnterprisesSchneider Paving LLCSecurity Storage LLCSedgwick County Title CompanyServpro of Greeley/WindsorShanebrook ConstructionSharp Services Inc.Shelley GlauseSiek’s Surveying ServiceSilverthorne Auto BodySKV Limited Liability CorporationSmart Parts Auto Glass Warehouse LLCSnowy Range Snowmobile ToursSOLLCO LandscapeSpradley Barr Ford Lincoln of Greeley Inc.Springs Downtown Bar and GrillStair Meister Log WorksSteamboat Architectural Associates PC
Steamboat Flyfisher LLCStephen LaineStevenson Insurance AgencyStoneCrest Management Inc.Summit RoofingSuperior Debt Relief Services Inc.Susan McClainSusan McKay CPA LLCSweetwater Cable Television Co Inc.T & E Marshall Enterprises Inc.TechSmart Solutions Inc.Terry Lake Mobile Home ParkThe Atmosphere Conservancy Inc.The Empire CompanyThe Frickey Law FirmThe Furnace Shop Inc.The Journey Financial GroupThe Medical Hypnosis & Counseling Center PCThe Right CardThe Roof Works LLCThe Screamin PeachThe Supply CacheThe WrenchThird Sector Enterprises Inc.Thompson Valley Self Storage LLCTiger Run Resort Inc.Timberline CondominiumsTimberline Insurance Agency Inc.Tots on the Spot Inc.Town and Country PharmacyTreeline LandscapeTriple Crown Sports Inc.Tyke Pierce ConstructionUinta Realty Inc.UNI Design and Associates LLCUnion Telephone CompanyUnited Way of Larimer CountyUte City Landworks Inc.Vail Racquet Club Townhomes & CondominiumsVail Valley Cares Inc.Vail Valley Oral & Maxillofacial Surgery and Dental Implant CenterVDR Foreign Auto RepairVern’s Self StorageVision RevisionWeld County Garage Body ShopWells Fargo BankWelzig MechanicalWest WindsWestern Comfort Systems Inc.
Western Slope Laundry Co. Inc.Whisperin’ Waters Sprinkler & LandscapeWhistling Elk Outdoors LLCWillow Park Construction LLCWindow WorldWolf Robotics LLCWorld by the Tail IncWray Plumbing & Heating Co.Wyoming Automotive Refinish Supply Inc.Wyoming Install GroupWyomingRegisteredAgent.com Inc.Xanadu Med SpaYancey’s Food Service SupplierYoder Electrical Services Inc.
EVENT SPONSORS Advanced Media Services Inc.BizzSpotBrown & Brown InsuranceCaldera Event Group LLCColorado Ethics in Business AllianceColorado State University - College of BusinessDairy Specialists LLCEmbassy Suites LovelandFlood & Peterson Guaranty Bank and Trust CompanyInformation Technology Experts Inc.Lynxwiler Art & DesignNorthern Colorado Business ReportOtterBoxPinnacol AssuranceProfessional Finance CompanyUniversity of Colorado HealthUniversity of Northern Colorado - Monfort College of BusinessUniversity of Wyoming - College of BusinessWyoming Business Report
Annual Report2012-2013
BBB Serving Northern Colorado & Wyoming8020 S. County Road 5, Ste. 100 - Fort Collins, CO 80528
wynco.bbb.org - [email protected] - 800.564.0371