battling the 70% project failure rate' with david miller_webinar slides 020413

© Changefirst Limited, all rights reserved

Presenter: David MillerChairman and Founder of Changefirst

Battling the 70%

project failure rate

© Changefirst Limited, all rights reserved 2014 changefirst.com 2

Housekeeping

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David MillerChairman and Founder of Changefirst

Founded Changefirst in 1995

Experience across major changes

including; client strategy

implementation, technology roll-out,

business change process changes,

restructuring and quality management

Passionately believes that people are

key to the successful delivery of

change within organisations

Introducing our presenter


PMI: Pulse of the Profession – Enabling Organizational Change through Strategic Initiatives

64%

18% 18%

Highly Effective - Change Enablers

Minimally Effective

Moderately Effective

Few organizations are highly effective at change implementation


PMI: Pulse of the Profession – Organizational Agility

Minority of organizations are improving

SUCCESS WITH THE NEW INITIATIVES OVER THE PAST 2-3 YEARS

45%

55%

More successUnchanged or less success


And, the costs are high!

Gartner:

“80% of all

technology projects

were not used in the

way intended or not

used at all six

months after

installation”

ZDNet Clegg, University of Sheffield

UK spending on IT per year (£ billion)

Estimated UK spending wasted (£ billion)

0

10

20

30

40

50

60

70

80

90


How organizations see change

Problem

Process

Opportunity


How people see change

Loss

Disruption

Risk


That’s why we see a lot of acceptance rather than commitment


Poll

Think about the last change you went through.

What stage are people at?

Select your choice in the poll on the right hand side of this slide

A. Still resisting the change for various reasons

B. Accept the change but not committed

C. Committed to new ways of working


This leads to high rates of change installation


Integrating change

management into your

project management

processes


Change and project

management

processes MUST be

aligned


Change risks can be

integrated into risk

logs AND you need

data to do this


You need dashboards and stage gates to have change management deliverables


How project managers become really effective change agents


Enablers of successful change agents

More than 75% of projects successful

50% or less of projects successful

Full-time change agents 61% 39%

Attended formal training 63% 37%

Used a change methodology > 50% of the time

73% 27%

> 5 years change agent experience 70% 30%


Any questions?


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