batangas state university citizens’ charter
TRANSCRIPT
BBBaaatttaaannngggaaasss SSStttaaattteee UUUnnniiivvveeerrrsssiiitttyyy CCCiiitttiiizzzeeennnsss’’’ CCChhhaaarrrttteeerrr
Revised 2014
222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
INTRODUCTION
Republic Act 9485, known as the Anti Red Tape Act of 2007, mandates all government agencies and instrumentalities to deliver public service in the most efficient manner for the sake of the convenience of the public. It intends to remove red tape by doing away with cumbersome procedures in the government agencies’ provision of services to the public. This Act aims to promote accountability, the proper management of the public affairs and public property as well as to establish effective practices aimed at the prevention of graft and corruption in the government. With the above as premise, a Citizen’s Charter is hereby established for every government sector where the commitment of every official and employee be placed to serve as a service standard that communicates information on the services provided by the government to its citizens. With the concern for the good of its constituents as its utmost priority, Batangas State University creates and hereby adopts its own Citizen’s Charter in order that the transacting public particularly the students, employees and other stakeholders be given a guide as to the different frontline services being offered by the different offices. Improvements that resulted from the process review of frontline services delivery by the offices concerned include among others, as shown here, process improvements such as streamlining of procedures, shortened turn around time, reduction in the number of signatories and other relevant changes. Such improvements were gathered, validated and documented through the Citizen’s Charter Review Committee. The mission, vision and core values of the University were enhanced as per BatStateU Board of Regents Resolution No. 945, S. 2014.
333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
The Charter describes the stepoperation manual of the employees of the University. It will also serve as a reference on how to go about their work in the level of performance that is expected of them by the public
Mindful of the improved service deliveryfrontline services at BatStateU. Note that such improvements are italicized.
FRONTLINE SERVICE
1. Library Reference Assistance Guidance
2. Circulation – Lending Services
3. Circulation – Returning of Books
4. Photocopying of Materials
5. Library Signing of Clearance (for Faculty and Staff)
6. Library Issuance of Referral Letter
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
The Charter describes the step-by-step procedure in availing a particular service. Furtoperation manual of the employees of the University. It will also serve as a reference on how to go about their work in the level of performance that is expected of them by the public.
improved service delivery, following are the improvements made in the procedures of different Note that such improvements are italicized.
OFFICE OF THE UNIVERSITY LIBRARIAN
CHANGES
SCHEDULE OF AVAILABILITY OF SERVICE
BEFORE
Monday to Saturday, 8:00AM – 5:00 PM
Monday to Saturday, 8:00 AM – 5:00 PM
Monday to Saturday, 8:00 AM – 5:00 PM
Monday to Saturday, 8:00 AM – 5:00 PM
(for Faculty and Staff) Monday to Saturday, 8:00 AM – 5:00 PM
Monday to Saturday, 8:00 AM – 5:00 PM
step procedure in availing a particular service. Further, it will serve as an operation manual of the employees of the University. It will also serve as a reference on how to go about their work in
following are the improvements made in the procedures of different
CHANGES
SCHEDULE OF AVAILABILITY OF SERVICE
AFTER
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Monday to Friday, 8:00AM –5:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
FRONTLINE SERVICE
1.Enrolment for Freshmen/New
Students
• Blank forms, Chest X
needed (Step 1 deleted)
• Students do not have to apply for ID, instead, ID can be processed
upon generation of SR Code in the ICT Services (steps 11 and 1
deleted)
2. Enrolment for Old Students • Paper clearance is no longer
present their print of grades before encoding of subjects.
• Step 1 and 2 are deleted
• Student’s grades cannot be printed if they have
in any office/organization in the university.
• Proposal slip is already attached with print of
students do not have to fill up for a separate form. (Step 4
deleted)
• Students do not have to request for a new ID. (Steps
deleted)
3. Enrolment for Transferees and
Shifters
• Preliminary evaluation is done in the department so the task of
the Registrar’s Office was simplified into verification and approval
of evaluation form.
• Step 1 deleted
• Chest X
• For transferees, ID can be processes upon generation of SR Code
in the ICT Services.
• Steps 14 and 15 deleted.
4. Issuance of Transcript of Records • Batstate
grades
• Inserted step 3
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
REGISTRAR’S OFFICE
CHANGES
SYSTEM and REQUIREMENTS
Blank forms, Chest X-ray result and proposal slip are no longer
needed (Step 1 deleted)
Students do not have to apply for ID, instead, ID can be processed
upon generation of SR Code in the ICT Services (steps 11 and 12
deleted)
Paper clearance is no longer needed; instead, students have to
present their print of grades before encoding of subjects.
Step 1 and 2 are deleted
Student’s grades cannot be printed if they have existing liabilities
in any office/organization in the university.
Proposal slip is already attached with print of grades; therefore,
students do not have to fill up for a separate form. (Step 4
deleted)
Students do not have to request for a new ID. (Steps 9-12
deleted)
Preliminary evaluation is done in the department so the task of
the Registrar’s Office was simplified into verification and approval
of evaluation form.
Step 1 deleted
Chest X-ray result is no longer required.
For transferees, ID can be processes upon generation of SR Code
in the ICT Services.
Steps 14 and 15 deleted.
Batstate-U System of recordkeeping makes the encoding of
grades easier
Inserted step 3
PROCESS CYCLE TIME
BEFORE AFTER
3 hours 1 hour
2 hours 1 hour
5 hours 2 hours
3 days (Main Campus)
5 days (Extension Campus)
1 day (Main Campus)
3 days (Extension Campus)
555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
5. Issuance of Official Certification • Preparation is easier with the aid of Batstate
applicants/clients whose records can be
• Request and clearance form can be secured directly from the
Registrar’s Office.
• The client/applicant is asked to have himself cleared in the
Accounting Office only.
• Inserted step 3
6. Issuance of Authenticated
Documents
• For CAV, photocopy of commencement program is no longer
required by CHED.
• The electronic copies of student’s records makes verification
easier.
• Request and clearance form can be secured directly from the
Registrar’s Office.
• The client/applicant is asked
Accounting Office only.
• Inserted step 3
7. Issuance of Form 137A • There is more systematic scheme followed in locating for the
original copy and encoding of Form 137A.
• Request and clearance form can be secured
Registrar’s Office.
• The client/applicant is asked to have himself cleared in the
Accounting Office only.
• Inserted step 3
8. Issuance of Honorable Dismissal • Registrar’s Office must provide a request letter so that the
applicant can secure form 137A from the high school institution
where he/she graduated.
• Step 1 deleted
• Step 6 inserted
• Request and clearance form can be secured directly from the
Registrar’s Office.
• The client/applicant is asked to have himself cleared in
Accounting Office only.
• Inserted step 3
9. Issuance/Printing of grades • Request and clearance forms are no longer needed. Students just
have to present their latest registration form.
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Preparation is easier with the aid of Batstate-U System. (for
applicants/clients whose records can be found in the system)
Request and clearance form can be secured directly from the
Registrar’s Office.
The client/applicant is asked to have himself cleared in the
Accounting Office only.
Inserted step 3
For CAV, photocopy of commencement program is no longer
required by CHED.
The electronic copies of student’s records makes verification
easier.
Request and clearance form can be secured directly from the
Registrar’s Office.
The client/applicant is asked to have himself cleared in the
Accounting Office only.
Inserted step 3
There is more systematic scheme followed in locating for the
original copy and encoding of Form 137A.
Request and clearance form can be secured directly from the
Registrar’s Office.
The client/applicant is asked to have himself cleared in the
Accounting Office only.
Inserted step 3
Registrar’s Office must provide a request letter so that the
applicant can secure form 137A from the high school institution
where he/she graduated.
Step 1 deleted
Step 6 inserted
Request and clearance form can be secured directly from the
Registrar’s Office.
The client/applicant is asked to have himself cleared in the
Accounting Office only.
Inserted step 3
Request and clearance forms are no longer needed. Students just
have to present their latest registration form.
2 hours 1 hour
2 hours 1 hour
1 day 1 hour
3 hours 2 hours
10 minutes 2 minutes
666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
• Steps 1
• www.hera.batstate
faster
• All steps were revised.
10. Issuance of Diploma • Documentary stamp is an additional requirement that can add to
the aut
• Inserted step 3
• Request and clearance form can be secured directly from the
Registrar’s Office.
• The client/applicant is asked to have himself cleared in the
Accounting Office only.
11. Issuance of Evaluation of Record • Evaluation forms will be secured from the Dean’s Office
where the preliminary evaluation will also take place.
Step 3
• Preliminary evaluation is done in the department so the task of
the Registrar’s Office was simplified into verificati
of evaluation form.
• Evaluation form can be downloaded from the student’s portal.
• Total revision of the steps
• Alternative mode of securing evaluation form: downloading it
from student portal
12. Issuance of Dropping, Adding and
Changing Form
• The latest version of Batstate
changing, adding and dropping of the student’s subjects
• Steps 1 and 2
• Alternative mode of securing dropping/adding/changing form:
Dropping, Adding and Changing for
the student’s portal
13. Issuance of Cross enrolment Form • Cross enrolment form can be downloaded from the student’s
portal
• Step 6 deleted
14. Issuance of CAV (for red ribbon)
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Steps 1-3 deleted
www.hera.batstate-u.edu.ph makes searching of student’s grades
faster
All steps were revised.
Documentary stamp is an additional requirement that can add to
the authenticity of the document.
Inserted step 3
Request and clearance form can be secured directly from the
Registrar’s Office.
The client/applicant is asked to have himself cleared in the
Accounting Office only.
Evaluation forms will be secured from the Dean’s Office
where the preliminary evaluation will also take place.
Step 3 was inserted
Preliminary evaluation is done in the department so the task of
the Registrar’s Office was simplified into verification and approval
of evaluation form.
Evaluation form can be downloaded from the student’s portal.
Total revision of the steps
Alternative mode of securing evaluation form: downloading it
from student portal
The latest version of Batstate-U System is a significant tool in
changing, adding and dropping of the student’s subjects
Steps 1 and 2 were deleted
Alternative mode of securing dropping/adding/changing form:
Dropping, Adding and Changing form can be downloaded from
the student’s portal
Cross enrolment form can be downloaded from the student’s
portal
Step 6 deleted
Added frontline service
3 days 1 day
1 day 1 hour
1 day 30 mins
1 day 30 mins
Added frontline service
777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
15. Issuance of Application for
Graduation Form
16. Issuance of Clearance Form
Frontline Service
1.Inquiring and securing application
form regarding scholarship
Issuance of application forms for cultural scholarship
2. Issuance of application form to
qualified performers
Same requirements apply; Statement of Commitment/ Certification for
Passing
Explain the terms and condition stated in the Statement of
Commitment
Explain how to fill
requirements
3. Dissemination of information
regarding the In- house training
Same requirements apply; Recommendation Form/ Health and
Parental Waiver issued and
Information disseminated
4.Quieries regarding the Participation
in the Cultural Competitions in all
levels
Same requirements apply; NSO, 4 pcs (2x2) pictures, Registration
Form, Report of grades (TOR), Health and Parental Waiver,
Certification Form if graduating
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Discontinued (the Registrar’s Office evaluates and identify the candidates for graduation)
Discontinued (The university currently implements paperless clearance system)
CULTURAL AND ARTS OFFICE
Changes
System & Requirements
Issuance of application forms for cultural scholarship
Same requirements apply; Statement of Commitment/ Certification for
Passing
Explain the terms and condition stated in the Statement of
Commitment
Explain how to fill-up application form and to comply with the
requirements
Same requirements apply; Recommendation Form/ Health and
Parental Waiver issued and
Information disseminated
Same requirements apply; NSO, 4 pcs (2x2) pictures, Registration
Form, Report of grades (TOR), Health and Parental Waiver,
Certification Form if graduating
Discontinued (the Registrar’s Office evaluates and identify the candidates for graduation)
Discontinued (The university currently implements paperless clearance system)
Process Cycle Time
Before After
10 minutes 5 minutes
Same requirements apply; Statement of Commitment/ Certification for 10 minutes 5 minutes
1 hour 30 minutes
none 5 minutes
888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
FRONTLINE SERVICES
1. Request for the Certificate of
Good Moral Character (CGMC)
For School Requirement
For Employment, Board
Examinations, Further Studies
For Scholarship
For OJT
For TOSA and Other
Honors/Awards
•
• •
•
•
2. Exit Interview • •
3. Counseling (Walk-in) •
4. Request for
Counseling/Consultation/ Group
Guidance/Home Visit/ Referral
•
5. Request for Admission Slip • •
6. Request for Recommendation
Letter •
7. Procedures for the Use of OGC
Form (SIS and SIUF) • •
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF GUIDANCE AND COUNSELING
CHANGES
System & Requirements
The entire process was revised from the 7-step process to 8
(For School Requirement).
The entire process was revised (the entire client activity was changed).
The required student clearance was replaced with Request Slip signed by
the OSD Coordinator.
The person in-charge was changed from Office Personnel/Public Help
Desk Office Staff to Guidance Facilitator/Guidance Head.
Payment of Php55 (For School requirement) was corrected to Php30.
The entire process was revised.
The Public Help Desk Office is no longer involved in the process
Added to the old ARTA
The entire process was revised from procedures for the Use of OPGC
Forms to request for Counseling/Consultation/ Group Guidance/Home
Visit/ Referral
The entire process was revised from the 6-step process to 4
Report of absences was added as one of the requirement
Added to the old ARTA
Removed.
The activity is not included in the frontline service of the office.
Process Cycle Time
Before After
step process to 8-step process
The entire process was revised (the entire client activity was changed).
The required student clearance was replaced with Request Slip signed by
charge was changed from Office Personnel/Public Help
nt) was corrected to Php30.
2 hours & 10
minutes
1 hour & 40
minutes
1 hour & 40
minutes
1 hour & 40
minutes
1 hour and
10 minutes
25 minutes
25 minutes
25 minutes
25 minutes
The Public Help Desk Office is no longer involved in the process
1 hour & 40
minutes
1 hour & 10
minutes
20-45 minutes
process was revised from procedures for the Use of OPGC
Forms to request for Counseling/Consultation/ Group Guidance/Home
50 minutes 30 minutes
step process to 4-step process
Report of absences was added as one of the requirement
50 minutes 30 minutes
NA 30-45 minutes
The activity is not included in the frontline service of the office.
20 days NA
999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt
Frontline Service
1. Securing approval for list of graduates/alumni/topnotchers of the University
2. Requesting for appointment of various industries/agencies/
establishments for possible partnership with the University
3. Accepting walk-in inquiries from different industries/agencies/establishments for
possible partnership with the University
4. Accepting inquiries of graduates/alumni about possible job vacancies
FRONTLINE SERVICES
1. Training Subject is enrolled, NSTP students will be assigned to section/classes depending
on the chosen component.
Forms Needed
2. Issuance of certificate of
completion of the training
Upon completion of the training, a student will be issued a certificate of
completion.
3. Letter of Endorsement to take
NSTP in other BatStateU
Campuses
tt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
JOB PLACEMENT OFFICE
Frontline Service
System & Requirements
for list of graduates/alumni/topnotchers of the University new
2. Requesting for appointment of various industries/agencies/
stablishments for possible partnership with the University
new
in inquiries from different industries/agencies/establishments for new
4. Accepting inquiries of graduates/alumni about possible job vacancies new
OFFICE OF THE NATIONAL SERVICE TRAINING PROGRA
CHANGES
System & Requirements
Subject is enrolled, NSTP students will be assigned to section/classes depending
on the chosen component.
Forms Needed
Upon completion of the training, a student will be issued a certificate of
completion.
Changes
System & Requirements Process/Cycle Time
Before After
new n.a. 1-2 mins.
new n.a. 1-2 mins.
new n.a. 30 mins
new n.a 5 mins.
NATIONAL SERVICE TRAINING PROGRAM
Before After
Subject is enrolled, NSTP students will be assigned to section/classes depending
None
Registration Form
and Personal
Data Sheet
Upon completion of the training, a student will be issued a certificate of 4-10 mins 3-10 mins
5-10 mins Discontinued due
to problems in the
uploading of
grades.
111000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Signing of Endorsement
Letter for OJT by OJT
Coordinator
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
secure the signature of their respective coordinators.
Securing endorsement letter for local OJT has been deleted because it is not the
practice on the existing process.
2. Signing of Endorsement
Letter for OJT by Assistant
Director, OJT
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
secure the signature of the Assistant Director for OJT.
Securing endorsement letter for local OJT has been deleted because it is not the
practice on the existing process.
Other procedures such as; securing the signature of the respective dean in the
endorsement letter was also removed because that procedure is applicable
office of the College Dean
3. Securing Training Agreement
and Liability Waiver
On the existing procedure, the issuance of personal history statement is
removed because the
their own resume.
4. Securing Related Learning
Experience (RLE) Journal
There are additional requirements that are included in the process. These
requirements are certificate of good moral
location map form
dormitory/boarding house.
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF ON-THE-JOB TRAINING
CHANGES
System & Requirements
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
ure the signature of their respective coordinators.
Securing endorsement letter for local OJT has been deleted because it is not the
practice on the existing process.
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
ecure the signature of the Assistant Director for OJT.
Securing endorsement letter for local OJT has been deleted because it is not the
practice on the existing process.
Other procedures such as; securing the signature of the respective dean in the
endorsement letter was also removed because that procedure is applicable
office of the College Dean
On the existing procedure, the issuance of personal history statement is
removed because the student trainees right now are encouraged to prepare
their own resume.
There are additional requirements that are included in the process. These
requirements are certificate of good moral character, medical certificate,
location map form, copy of OJT time frame and copy of *business permit of the
dormitory/boarding house.
Process Cycle Time
Before After
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
Securing endorsement letter for local OJT has been deleted because it is not the
86 - 117 minutes 4-10 minutes
Before, this process is included in securing endorsement letter for local OJT. In
that process, the endorsement letter was prepared by the Office. Right now, the
student is the one who prepared the letter and they bring it to the office to
Securing endorsement letter for local OJT has been deleted because it is not the
Other procedures such as; securing the signature of the respective dean in the
endorsement letter was also removed because that procedure is applicable
4-10 minutes
On the existing procedure, the issuance of personal history statement is
student trainees right now are encouraged to prepare
4 – 10 minutes
There are additional requirements that are included in the process. These
character, medical certificate,
time frame and copy of *business permit of the
4 – 7 minutes 8 - 15 minutes
111111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
*Applicable only to student
houses in the conduct of their on
5. Answer Queries about OJT
concerns
This is a frontline service which is added to the new system.
FRONTLINE SERVICES
1. Entertain queries regarding review schedules.
2. Entertain queries/appointments from different
private review centers applying for possible
partnership with Batangas State University
3. Enrolment for In-House Review Classes
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
*Applicable only to student – trainees who will rent dormitories/boarding
houses in the conduct of their on-the-job training.
This is a frontline service which is added to the new system.
OFFICE OF THE REVIEW CENTER
CHANGES
System & Requirements
Entertain queries regarding review schedules. Alumni were added to target clients.
Entertain queries/appointments from different
private review centers applying for possible
partnership with Batangas State University
This frontline service was added to the original list of services.
The interested private review center should write a letter of
application addressed to the University President.
Instead of processing the enrolment for in-house review
classes, the Review Center will just take charge of informing
the clients of the step-by-step procedure of the enrolment.
The IGP is the one in-charge of the enrolment for review
classes as of present practice.
trainees who will rent dormitories/boarding
4 – 10 minutes
CHANGES
Process Cycle Time
Before After
30 mins 30 mins
frontline service was added to the original list of services.
The interested private review center should write a letter of
application addressed to the University President.
---- 30 mins
house review
classes, the Review Center will just take charge of informing
step procedure of the enrolment.
charge of the enrolment for review
---- 5-10 mins
111222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Receiving of students’
scholarship forms from new
scholarship / grants applicants.
Same requirements except for
office.
*Report of Ratings (based on the sponsors of scholarship except for Freshmen)
* Notice of Passing (for Freshmen only)
2. Receiving of students’
scholarship forms from
renewing applicants.
Latest Registration Form
Certification of Continuance from Sponsors (if applicable)
3. Releasing of the approved/
disapproved registration forms
Instead of manual computation of grades from the ledgers of scholars,
will just present their proposal slip/assessment of fees and after the approval in the
system, the discount will automatically appeared in their registration form
Proposal Slip/ Assessment of Fees / Registration form
*Report of Ratings (based
4. Signing and releasing of
clearance with ledgers and
report of ratings.
Instead of signing of the scholars’ clearance, the scholars will be cleared online.
5. Issuance of certificates
(Scholarship and Honors)
The scholars will accomplish the requisition slip for the request of certificate for
scholarship.
Registration Form / Student’s ID
6. Application of Candidates for
Graduation with Honors
Applicants will submit accomplished application forms for honors.
The grades / records of the students will be requested by SFAO Heads/ Coordinator
to Registrar’s Office
7. Assisting sponsors in the
signing of Memorandum of
Agreement (MOA)
Added requirement:
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
SCHOLARSHIP AND FINANCIAL ASSISTANCE OFFICE
CHANGES
System & Requirements
Same requirements except for the ledgers that will be based in the system of the
office.
*Report of Ratings (based on the sponsors of scholarship except for Freshmen)
* Notice of Passing (for Freshmen only)
Latest Registration Form
Certification of Continuance from Sponsors (if applicable)
Instead of manual computation of grades from the ledgers of scholars,
will just present their proposal slip/assessment of fees and after the approval in the
system, the discount will automatically appeared in their registration form
Proposal Slip/ Assessment of Fees / Registration form
*Report of Ratings (based on the sponsors of scholarship except for Freshmen)
Instead of signing of the scholars’ clearance, the scholars will be cleared online.
The scholars will accomplish the requisition slip for the request of certificate for
scholarship.
Registration Form / Student’s ID
Applicants will submit accomplished application forms for honors.
The grades / records of the students will be requested by SFAO Heads/ Coordinator
to Registrar’s Office
Added requirement: Copy of Reviewed MOA by the BSU Legal Office.
Process Cycle Time
Before After
the ledgers that will be based in the system of the
*Report of Ratings (based on the sponsors of scholarship except for Freshmen)
10 minutes 3-5 minutes
10 – 15 minutes 3-5 minutes
Instead of manual computation of grades from the ledgers of scholars, the student
will just present their proposal slip/assessment of fees and after the approval in the
system, the discount will automatically appeared in their registration form
on the sponsors of scholarship except for Freshmen)
10 minutes 3-5 minutes
Instead of signing of the scholars’ clearance, the scholars will be cleared online. 10 minutes 5 minutes
The scholars will accomplish the requisition slip for the request of certificate for 3 days 45 minutes
The grades / records of the students will be requested by SFAO Heads/ Coordinator
1 week 1 week
Copy of Reviewed MOA by the BSU Legal Office. 3-4 hours 3-4 hours
111333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
Provide Documents Needed for Accreditation
& Other Similar Purposes
Conduct Activities for Physical Fitness, Recreation
and Wellness for faculty & Employees of the
University
Conduct Try-outs for Faculty & Employees When
it is Necessary
Disseminate Information Regarding Athletes’ Try
out for Sports
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF SPORTS DEVELOPMENT PRORGAM
CHANGES
System & Requirements
Inquire and submit request letter approved by their
respective immediate supervisor or its equivalent.
Securing and releasing the requested document
Conduct Activities for Physical Fitness, Recreation Read announcement through posted scheduled of
activities and approved letter of dissemination.
Securing medical certificate approved by the University
Physician
Participation to the program and activities fitted to
them.
outs for Faculty & Employees When Read announcement at bulletin board and letter of
dissemination
Inquire and get the scheduled time and date of try-out
Participation to the scheduled try-outs for faculty and
employee.
Information Regarding Athletes’ Try- Read announcement through posted tarpaulin and
distributed flyers
Inquire and get the scheduled time and date of try-out
CHANGES
Process Cycle Time
Before After
None
None
10-30 mins.
2 mins.
sity
None
None
None
5 mins.
2 mins.
At least 30 mins. -
Two (2) hours per session
None
None
None
5 mins.
5 mins.
At least 30 mins.-
One (1) hour per session
None
None
5 mins.
10 mins
111444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Assists & Encourage Varsity Athletes to Organize
Sports Club Association
FRONTLINE SERVICES
1. Filing of complaint against a student
2. Request for Temporary Exemption from
wearing the School Uniform
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Encourage Varsity Athletes to Organize Post Tarpaulin of announcement regarding to the
organization of Sports Varsity club/association and
distribute flyers.
Provide necessary information regarding the details of
the activity
Assist and provide the necessary documents in
formulating their club/associations.
OFFICE OF THE STUDENT DISCIPLINE
CHANGES
System & Requirements
The incident report form is accomplished instead of the compliant
form. Oral report of the incident to the OSD Coordinator follows
so that the hearing or fact finding (if necessary) could be
scheduled.
Request for Temporary Exemption from The same requirements apply: Non-wearing of Uniform From duly
signed by the signatories.
None
None
None
5 mins.
5 mins.
At least 30 mins.-
One (1) hour per session
CHANGES
Process Cycle Time
Before After
instead of the compliant
form. Oral report of the incident to the OSD Coordinator follows
so that the hearing or fact finding (if necessary) could be
30 mins 20 mins
wearing of Uniform From duly 20 mins 14 mins
111555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Request for gate pass The entire process is revised. The student shall proceed to SOA and present the
needed requirements; the SOA personnel will then checked and processed the
request.
2. Lost and Found Public Help Desk Office is no longer part of the
found form the student proceed to SOA Office and register in the logbook
provided. For found items, the student surrenders the items/belongings for
safekeeping.
3. Request for Approval of Posters No need
provided.
4. Request for Approval of
Banners/Tarpaulins
No need to secure
logbook provided.
5. Request of Student Organization
Adviser/Officer for Certification
If the request for the Student Organization Adviser/Officer for Certification is
justifiable, the certificate is processed and released.
*No need to present/buy documen
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF STUDENT ORGANIZATIONS AND ACTIVITIES
CHANGES
SYSTEM & REQUIREMENTS
The entire process is revised. The student shall proceed to SOA and present the
needed requirements; the SOA personnel will then checked and processed the
request.
Public Help Desk Office is no longer part of the service, instead of the lost and
found form the student proceed to SOA Office and register in the logbook
provided. For found items, the student surrenders the items/belongings for
safekeeping.
No need to secure Approval of Posters Form, instead register in the logbook
provided.
No need to secure Approval of Banners/Tarpaulins Form, instead register in the
logbook provided.
If the request for the Student Organization Adviser/Officer for Certification is
justifiable, the certificate is processed and released.
*No need to present/buy documentary stamp.
OFFICE OF STUDENT ORGANIZATIONS AND ACTIVITIES
Process Cycle Time
Before After
The entire process is revised. The student shall proceed to SOA and present the
needed requirements; the SOA personnel will then checked and processed the
20 minutes 10 minutes
service, instead of the lost and
found form the student proceed to SOA Office and register in the logbook
provided. For found items, the student surrenders the items/belongings for
7 minutes 5 minutes
Approval of Posters Form, instead register in the logbook 15 minutes 10 minutes
Approval of Banners/Tarpaulins Form, instead register in the 20 minutes 12-15 minutes
If the request for the Student Organization Adviser/Officer for Certification is 20 minutes 13 minutes
111666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Hiring and Recruitment of Faculty member
Contractual
2. Hiring and Recruitment of Non-Academic
Personnel-Contractual
3. Hiring and Recruitment of Job Order Staff
4. Issuance of Certificate of Employment and
Service Record
FRONTLINE SERVICES SYSTEM and REQUIREMENTS
1. Medical Services • Schedule of Office Hours
• Operating Clinics
• Number of Health Personnel
- Number of Physician
- Number of Dentist
• Mobile Chest x
• Location of Clinic in Alangilan Campus
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF THE ADMINSTRATION SERVICES
CHANGES
System & Requirements
Hiring and Recruitment of Faculty member- Checking and verification of documents submitted, initial
interview, examination and evaluation of results.
Academic
Recruitment of Job Order Staff
Issuance of Certificate of Employment and Purpose of Certification and Clearance (for separated faculty
members and employees only)
OFFICE OF THE MEDICAL AND DENTAL SERVICES
CHANGES
SYSTEM and REQUIREMENTS BEFORE
Schedule of Office Hours Monday-Saturday
8:00 am – 5:00 pm
Operating Clinics 6
Number of Health Personnel
Number of Physician
Number of Dentist
10
- 1 Full time
- 1 Full time
Mobile Chest x-ray None
Location of Clinic in Alangilan Campus Old CIT Building
CHANGES
Process Cycle Time
Before After
initial 10-12 working
days
8-10 working days
7 working days 6 working days
5 working days 4 working days
Purpose of Certification and Clearance (for separated faculty 20-30 minutes 15-25 minutes
PROCESS CYCLE TIME
AFTER
Saturday
5:00 pm
Monday – Sunday
Monday – Friday (7:00 am – 8:00 pm)
Saturday – Sunday ( 8:00 am – 5:00 pm)
9
1 Full time
28
- 1 Full time & 2 Part time
- 1 Full time & 2 Part time
Yes
Old CIT Building Separate Building
111777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
• Alangilan Clinic
• Dental clinic in Alangilan Campus
2. Accomplish Medical/
Dental Form
• History Taking
• Physical Examination
• Assessment
• In case of findings;
- Communicable
- Non-communicable
treatment/refer
- Follow up of cases referred to
specialist
3. Accomplish Medical
Form and present
laboratory results
• Signing of CSC Form 211
FRONTLINE SERVICES
1. Signing of Student’s Clearance* Paperless clearance system is implemented. Only those students needing
reassessment need to avail of the service of Assessment Staff.
Student’s ID, ORs and registration form are required.
2. Issuance of Student’s Assessment ICT system is improved resulting to faster assessment. Only students who
cannot afford to settle amount pre
assessment time is also reduced. Reassessment is less done due to
scholarships and
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Alangilan Clinic 2 bed capacity
Dental clinic in Alangilan Campus None
History Taking
Examination
Assessment
20 minutes
In case of findings;
Communicable – defer enrolment
communicable – give
treatment/refer
Follow up of cases referred to
specialist
45 minutes
20 minutes
20 minutes
Signing of CSC Form 211 2 minutes
OFFICE OF THE DIRECTOR FOR FINANCE
Accounting/Assessment Office
CHANGES
System & Requirements
Paperless clearance system is implemented. Only those students needing
reassessment need to avail of the service of Assessment Staff.
Student’s ID, ORs and registration form are required.
ICT system is improved resulting to faster assessment. Only students who
cannot afford to settle amount pre-determined need to be served
assessment time is also reduced. Reassessment is less done due to
scholarships and discounts availed by the students.
Male ward – 2 beds
Female – 2 beds
Yes
15 minutes
30 minutes
15 minutes
15 minutes
1 minute
CHANGES
Process Cycle Time
Before After
Paperless clearance system is implemented. Only those students needing
5 minutes 2-3 minutes
ICT system is improved resulting to faster assessment. Only students who
determined need to be served
assessment time is also reduced. Reassessment is less done due to
3 minutes 2.5 minutes
111888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3. Answering Queries Due to increasing population, queries are equally increasing but we can still
manage to give them clear explanations and concrete answers.
4. Issuance of Statement of Accounts Processing time is reduced. Student’s ID and purpose of request are
necessary.
5. Filling out of billing forms Processing time is reduced. Student’s ID, Scholarship form and registration
form are required.
6. Accepting Promissory notes Recommending Approval of Deans is not required. Registration forms and
promissory note are the requirements.
FRONTLINE SERVICES
1. Payment of Tuition Fees Instead of registration form, the assessment form (during enrolment period)
and the payment slip (when paying the balance) is checked and verified.
Acceptance of payment followed next. Official receipt
Accountant’s copy of the registration form is no longer detached since
registration form is processed by the registrar after payment of tuition fees.
Payment option
2. Releasing of Checks The identity of the claimant/payee is checked and verified upon presentation
of ID and if claimed by a representative, an
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Due to increasing population, queries are equally increasing but we can still
manage to give them clear explanations and concrete answers.
Processing time is reduced. Student’s ID and purpose of request are
necessary.
Processing time is reduced. Student’s ID, Scholarship form and registration
form are required.
Recommending Approval of Deans is not required. Registration forms and
promissory note are the requirements.
Cashier’s Office
CHANGES
System & Requirements
Instead of registration form, the assessment form (during enrolment period)
and the payment slip (when paying the balance) is checked and verified.
Acceptance of payment followed next. Official receipt is issued.
Accountant’s copy of the registration form is no longer detached since
registration form is processed by the registrar after payment of tuition fees.
Payment option: Over the counter – direct payment to the Cashier’s Office
Thru deposit to BSU Land Bank Account
The identity of the claimant/payee is checked and verified upon presentation
of ID and if claimed by a representative, an authorization letter is required.
Due to increasing population, queries are equally increasing but we can still
10 minutes 2-3 minutes
Processing time is reduced. Student’s ID and purpose of request are 10 minutes 6 minutes
Processing time is reduced. Student’s ID, Scholarship form and registration 3-5 minutes 2-4 minutes
Recommending Approval of Deans is not required. Registration forms and 10 minutes 3 minutes
CHANGES
Process Cycle Time
Before After
Instead of registration form, the assessment form (during enrolment period)
and the payment slip (when paying the balance) is checked and verified.
Accountant’s copy of the registration form is no longer detached since
registration form is processed by the registrar after payment of tuition fees.
direct payment to the Cashier’s Office
5 minutes 1 minute
The identity of the claimant/payee is checked and verified upon presentation
authorization letter is required.
10 minutes 5 minutes
111999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Public Bidding for the
Procurement of Civil Works
Aside from the Letter of Intent, there are other requirements
needed as
During the Pre
Entity’s Rules and Regulations, preparation of bid documents, Bill
of Quantities, Scope of Works, Plans and Drawings and
Specifications of Fi
BAC Resolution and Notice of Award are endorsed for the approval
of the University President.
2. Public Bidding of the
Procurement of Goods
Construction agreement is prepared upon the receipt of
performance bond.
Documents are prepared and submitted to COA Office.
3. Public Bidding for the
Procurement of Consulting
Services
Letter of Intent and other requirements as per RA 9174 are needed.
Request for
University Website and at the conspicuous places at the premises
of the University.
BAC Resolution and Notice of Award are endorsed for the approval
of the University President.
4. Public Bidding for the
Rentals of University
Facilities
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF THE CHAIRMAN FOR BIDS AND AWARDS COMMITTEE
CHANGES
System & Requirements
Aside from the Letter of Intent, there are other requirements
needed as required by RA 9184 (ITB Clause 12, 13 and 28)
During the Pre-Bid Conference, matters pertaining to the Procuring
Entity’s Rules and Regulations, preparation of bid documents, Bill
of Quantities, Scope of Works, Plans and Drawings and
Specifications of Finishes and Materials.
BAC Resolution and Notice of Award are endorsed for the approval
of the University President.
Construction agreement is prepared upon the receipt of
performance bond.
Documents are prepared and submitted to COA Office.
Letter of Intent and other requirements as per RA 9174 are needed.
Request for expression interest is advertised at the PhilGEPS and
University Website and at the conspicuous places at the premises
of the University.
BAC Resolution and Notice of Award are endorsed for the approval
of the University President.
CHAIRMAN FOR BIDS AND AWARDS COMMITTEE
Process Cycle Time
Before After
Earliest possible time- 34
calendar days
Latest allowable time –
170 calendar days
Earliest possible time- 28
calendar days
Latest allowable time –
113 calendar days
Earliest possible time- 34
calendar days
Latest allowable time –
170 calendar days
Earliest possible time- 28
calendar days
Latest allowable time –
124 calendar days
Earliest possible time- 34
calendar days
Latest allowable time –
170 calendar days
Earliest possible time- 34
calendar days
Latest allowable time –
170 calendar days
Earliest possible time- 28
calendar days
Latest allowable time –
124 calendar days
Discontinued
222000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
FRONTLINE SERVICES
1. Sales of Uniform
2. Sales of Books
3. Sales of other BatStateU merchandise:
OB Bag, Mugs and Umbrellas
4. Rental of spaces
5. Dormitory Services
6. Payment of Insurance
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF THE DIRECTOR FOR AUXILIARY SERVICES
CHANGES
System & Requirements
Instead of registration form, the order slip is being checked and
verified for the availability of the size of uniforms. Then the order
slip will be encoded followed by payment. Official receipt is
issued before claiming of the uniform.
Instead of registration form, the order slip is being checked and
verified for the availability of books. Then the order slip will be
encoded followed by payment. Official receipt is issued
by claiming of the books.
Instead of registration form, the order slip is being checked and
verified for the availability of the merchandise. Then the order slip
will be encoded followed by payment. Official receipt is issued
before claiming of merchandise.
A letter of intent should be submitted to the IGP Office for the
approval of VPRGEA. Once it is approved, availability of the space
being rented should be checked. If it is still available, billing
statement will be prepared to be approved by proper authorities
and lastly, payment should be made before the event.
Registration form should be presented to the office followed by
availability of the dormitory room. Once it is available, ocular
inspection is made and contract is prepared.
Payment should be made at the Cashier’s Office. The student
should go to the IGP Office for the insurance form. Afterwards, the
said form should be given to the Registrar’s Office for their record.
Lastly, the form should be kept by the student.
CHANGES
Process Cycle Time
Before After
being checked and
verified for the availability of the size of uniforms. Then the order
slip will be encoded followed by payment. Official receipt is
15 minutes 10 minutes
, the order slip is being checked and
verified for the availability of books. Then the order slip will be
encoded followed by payment. Official receipt is issued followed
15 minutes 10 minutes
Instead of registration form, the order slip is being checked and
verified for the availability of the merchandise. Then the order slip
will be encoded followed by payment. Official receipt is issued
10 minutes 10 minutes
A letter of intent should be submitted to the IGP Office for the
approval of VPRGEA. Once it is approved, availability of the space
being rented should be checked. If it is still available, billing
statement will be prepared to be approved by proper authorities
made before the event.
One week 3 days
Registration form should be presented to the office followed by
Once it is available, ocular
1 day 30 minutes
Payment should be made at the Cashier’s Office. The student
should go to the IGP Office for the insurance form. Afterwards, the
d be given to the Registrar’s Office for their record.
10 minutes 10 minutes
222111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
University Profile......................................................................................................................
Pledge of Commitment...................................................................................................................
FRONTLINE SERVICES
Office of the University
Academic Affairs
o Office of the
o Office of the
o Office of the Director for
Office of the
Office of the
Office of the
Office of the
Office of the
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
TTTaaabbbllleee ooofff CCCooonnnttteeennntttsss
Profile......................................................................................................................
Commitment...................................................................................................................
Office of the University President.....................................................................................
Office of the Director for Library Services.............................................................
Office of the Director for Registration..........................................................................
Office of the Director for Student Affairs and Services...................................
Office of the Assistant Director for Cultural and Arts..............
Office of the Assistant Director for Guidance and Counseling......
Office of the Assistant Director for Job Placement....................................................
Office of the Assistant Director for NSTP.........................................................
Office of the Assistant Director for On-the-Job Training...............
Profile................................................................................................................................................................24
Commitment.......................................................................................................................................................25
President........................................................................................................................26
..................................................................................................33
............................................................................................45
................................................................79
.....................................................................82
Counseling........................................................98
Job Placement.......................................................................114
NSTP.....................................................................................120
..............................................................123
222222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Office of the
Office of the Assistant Director for Scholarship and Financial Assistance.........................
Office of the Assistant Director for Services for
Office of the Director for Sports Development Program..............................................
Office of the Assistant Director for Student Discipline.........................
Office of the Assistant Director for Student Organizations and Activities.................
Office of the Assistant Director for Student Publication.......................................
Office of the Assistant Director for Testing and Admiss
Administration and Finance
o Office of the Director for Administration
o Office of the Director for Medical/Dental Services.................................
o Office of the Director
Extension, BAC, Auxiliary Services and International Linkages
o Office of the Director for Extension
o Office of the Chairman for Bids and Awards Committee.....................
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Office of the Assistant Director for Review Center............................
Office of the Assistant Director for Scholarship and Financial Assistance.........................
Office of the Assistant Director for Services for Students with Special Needs and PWD....
Office of the Director for Sports Development Program..............................................
Office of the Assistant Director for Student Discipline.........................
Office of the Assistant Director for Student Organizations and Activities.................
Office of the Assistant Director for Student Publication.......................................
Office of the Assistant Director for Testing and Admission..........................
Administration and Finance
Office of the Director for Administration Services...........................................................
Office of the Director for Medical/Dental Services.................................
Office of the Director for Finance Services.............................................
Extension, BAC, Auxiliary Services and International Linkages
Office of the Director for Extension Services......................................................
Office of the Chairman for Bids and Awards Committee.....................
.......................................................................131
Office of the Assistant Director for Scholarship and Financial Assistance.....................................137
Students with Special Needs and PWD...............153
Office of the Director for Sports Development Program...............................................................156
Office of the Assistant Director for Student Discipline..................................................................176
Office of the Assistant Director for Student Organizations and Activities.....................................179
Office of the Assistant Director for Student Publication................................................................194
ion............................................................198
Services...................................................................................208
Office of the Director for Medical/Dental Services..................................................................................219
for Finance Services..............................................................................................226
...............................................................238
Office of the Chairman for Bids and Awards Committee.........................................................................242
222333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
o Office of the Director for Auxiliary Services........................................................................ 255
o Office of the Director for International Linkages................................................................ 264
BSU Board of Regents................................................................................................................................... 269 Directory of BatStateU Administrative Officials............................................................................................ 271 List of Annexes………………………………………………………………………………………………………………………………………… 280
222444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
BBBaaatttaaannngggaaasss SSStttaaattteee UUUnnniiivvveeerrrsssiiitttyyy
VVViiisssiiiooonnn A globally-recognized institution of higher learning that develops competent and morally upright citizens who are active participants in nation building and responsive to the challenges of 21st century. MMMiiissssssiiiooonnn Batangas State University is committed to the holistic development of productive citizens by providing a conducive learning environment for the generation, dissemination and utilization of knowledge through innovative education, multidisciplinary research collaborations, and community partnerships that would nurture the spirit of nationhood and help fuel national economy for sustainable development. CCCooorrreee VVVaaallluuueeesss The University passionately strives to achieve its vision and carry out its mission by adhering to the following core values:
• Faith • Patriotism • Human Dignity • Integrity • Mutual Respect • Excellence
222555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
PPPllleeedddgggeee ooofff CCCooommmmmmiiitttmmmeeennnttt
We, the officials, faculty members and employees of Batangas State University commit our wholehearted support to the vision and mission of our Institution,
specifically to promote global and value-laden quality education and to implement the University's mandates of quality and excellence, relevance and responsiveness, access and equity, and efficiency and effectiveness through instruction, research,
extension and production.
We pledge to remain steadfast to the University's vision, mission and core values to make our Institution a strong partner through excellent education and public service
in the attainment of national developments, goals and objectives.
In fulfillment thereof, we acknowledge the vital role of our stakeholders as partners to the continuous improvement of our services.
Leading Innovation, Transforming Lives.
222666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Profile
The office serves as the foundation of all academic and administration functions of the
mission towards quality service to the public.
Location
International Affairs Office
2nd
Floor, CITE Building
Contact Details
(043) 980-0393 loc. 1546/1122
09189591579 (Smart)
09178111153 (Globe)
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Receiving of
Request letters
Public Letter of Request
2. Receiving of
invitations
Public Letter of Invitation
3. Receiving of
complaints
Public Complaint Letter
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OOOffffffiiiccceee ooofff UUUnnniiivvveeerrrsssiiitttyyy PPPrrreeesssiiidddeeennn
The office serves as the foundation of all academic and administration functions of the University. It represents the whole academe in fulfilling its vision and
REQUIREMENTS SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
Letter of Request
(3 copies)
Monday - Friday
8:00 AM – 5:00 PM
None
Letter of Invitation
(2 copies)
Monday - Saturday
8:00 AM – 5:00 PM
None
Complaint Letter
(2 copies)
Monday - Saturday
8:00 AM – 5:00 PM
None
nnnttt
. It represents the whole academe in fulfilling its vision and
FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
None
50 secs
International Affairs
Office, 2nd
Floor, CITE
Building
None
30 secs
International Affairs
Office, 2nd
Floor, CITE
Building
None
70 secs
International Affairs
Office, 2nd
Floor, CITE
Building
International Affairs
Floor, CITE
International Affairs
Floor, CITE
International Affairs
Floor, CITE
222777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Friday 8:00 am – 5:00 pm without lunch break
Who May Avail of the Service Public
What are the Requirements Letter of Request (3 copies)
Duration 50 seconds
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Gives the request letter
in triplicate
Check the document as to
formalities,
e.g. completeness as to
signatories or attachments
2
Waits for the letter to
be recorded by the
office clerk
Letter will be given file number
and will be encoded in the
database for the purpose of
tracking
3
Accepts the receiving
copy
Copies of the letter will be
evaluated / classified for
decision of the University
President
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReecceeiivviinngg ooff RReeqquueesstt LLeetttteerrss
Provider
Duration of Activity (Under Normal Circumstances)
Person in Charge
Check the document as to
formalities,
e.g. completeness as to
signatories or attachments
10 secs
Office Clerk
Letter will be given file number
and will be encoded in the
database for the purpose of
tracking
30 secs
Office Clerk
Copies of the letter will be
evaluated / classified for
decision of the University
President
10 secs
Office Clerk
Fees
Form
Output
None
None
Documents were verified
None
None
Letter was recorded in the
database with a file
number
None
None
Copy of the request letter
stamped with “Received”
(with file number, name of
the receiving clerk and
date)
222888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
4
Releasing of the letter
request with the
decision of the
President
Processing/evaluation of the
request
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Processing/evaluation of the
request
1 day upon receipt
Office Clerk
END OF TRANSACTION
None
None
Letter of request with
decision, e.g.
approval/disapproval /
comments of the University
President to be endorsed
to the proper office for
implementation.
222999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Friday 8:00 am – 5:00 pm without lunch break
Who May Avail of the Service Public
What are the Requirements Letter of Invitation
Duration 30 seconds
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Gives the invitation
letter
Accepts the invitation, assigns
file number, and encodes for
the purpose of tracking.
2
Accepts the receiving
copy
Copies of the letter will be
evaluated / classified for
approval of the University
President
3
Releasing of the
decision of the
President
Processing/evaluation of the
request
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReecceeiivviinngg ooff IInnvviittaattiioonnss
Service Provider
Duration of Activity (Under Normal Circumstances)
Person in Charge
Accepts the invitation, assigns
file number, and encodes for
the purpose of tracking.
20 secs
Office Clerk
Copies of the letter will be
evaluated / classified for
approval of the University
President
10 secs
Office Clerk
Processing/evaluation of the
request
1 day upon receipt
Office Clerk
END OF TRANSACTION
Fees
Form
Output
None
None
Recorded invitation letter
None
None
Copy of the invitation letter
stamped with “Received”
(with file number, name of
the receiving clerk and date)
None
None
Letter of request with
approval / comments of the
University President to be
endorsed to the proper
office for implementation.
333000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Friday 8:00 am – 5:00 pm without lunch break
Who May Avail of the Service Public
What are the Requirements Letter of Invitation
Duration 70 seconds
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Gives the complaint
letter
Check the substance of the
complaint (e.g. name of the
complainant, person being
complained and nature of
complaint)
2
Waits for the letter to
be recorded by the
office clerk.
Letter will be given
and will be encoded in the
database for the purpose of
tracking
3
Accepts the receiving
copy
Copies of the letter will be
evaluated / classified for the
proper action of the University
President
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReecceeiivviinngg ooff CCoommppllaaiinnttss
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
substance of the
complaint (e.g. name of the
complainant, person being
complained and nature of
complaint)
30 secs
Office Clerk
Letter will be given file number
and will be encoded in the
database for the purpose of
tracking
30 secs
Office Clerk
Copies of the letter will be
classified for the
proper action of the University
President
10 secs
Office Clerk
Fees
Form
Output
None
None
Verified complaint letter
None
None
Complaint letter was
recorded in the database
with a file number
None
None
Copy of the complaint
letter stamped with
“Received” (with file
number, name of the
receiving clerk and date)
333111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
4
Releasing of the
decision of the
President
Processing/evaluation of the
request
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Processing/evaluation of the
request
1 day upon receipt
Office Clerk
END OF TRANSACTION
None
None
Compliant letter with
actions / comments of the
University President to be
endorsed to the proper
office for implementation.
333222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
AAAcccaaa
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
aaadddeeemmmiiiccc AAAffffff
fffaaaiiirrrsss
333333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
OOOff
Profile We are an academic group that continuously supports the academic community by providing relevant, quality and updated collect
line with the curricular programs of the university.
Location BatStateU Main Campus I
Contact Details (043) 300-2202 LOC. 117/980-0387 LOC. 1150
FRONTLINE SERVICE CLIENTS
1. Library Reference
Assistance Guidance
Students, Faculty, Staff Student ID, Employee
2. Circulation – Lending
Services
Students, Faculty, Staff,
Public
Student ID, Employee
3. Circulation – Returning
of Books
Students, Faculty, Staff,
Public
Student ID, Employee
4. Activation of
Student/Faculty in the
Library Database
Students, Faculty, Staff Student ID, Employee
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Offffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr LLLiiibbbrrraaarrryyy SSSeee
We are an academic group that continuously supports the academic community by providing relevant, quality and updated collect
curricular programs of the university.
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
None
Student ID, Employee
ID
Monday to Friday,
7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
None
Student ID, Employee
ID
Monday to Friday,
7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
Depends on
overdue or lost
books in client
account
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
8:00 AM – 5:00 PM
None
eeerrrvvviiiccceeesss
We are an academic group that continuously supports the academic community by providing relevant, quality and updated collection of library materials in
FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Forms for public 6 minutes Library Assistant,
Librarian /Main
Library/Main Campus
I
Book card 8-10 minutes Library Assistant,
Librarian /Main
Library/Main Campus
I
Book card 3-5 minutes Library
Assistant,Librarian
/Main Library/Main
Campus I
None 4-5 minutes Library
Assistant,Librarian
/Main Library/Main
Campus I
Library/Main Campus
Library/Main Campus
333444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
5. Activation of E-Library
Accounts
Students, Faculty Student ID, Employee
6. Computer/Internet
Access in the E-Library
Students, Faculty, Staff Student ID, Employee
7. Photocopying of
Materials
Students, Faculty
Student ID, Employee
8. Library Signing of
Clearance
Faculty, Employees
9. Library Issuance of
Referral Letter
Students, Faculty Student ID, Employee
10. Issuance of
Certification for
submission of theses
and dissertations
Students, Faculty Student ID, Employee
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
8:00 AM – 5:00 PM
None
Student ID, Employee
ID Monday to Friday,
7:00 AM – 5:00 PM
None
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
Depends on the
number of copies
Faculty ID,
Employee ID
Monday to Friday,
7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
None
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
8:00AM –5:00 PM
Saturday & Sunday
8:00AM – 5:00PM
None
Student ID, Employee
ID, Registration
Forms
Monday to Friday,
8:00AM –5:00 PM
None
None 4 minutes IT-In Charge/Main
Library/Main Campus
I
Logbook 65-70 minutes IT-In Charge/Main
Library/Main Campus
I
Logbook
6-7 minutes
IT-In Charge/Main
Library/Main Campus
I
Clearance
9-10 minutes
Library
Assistant,Librarian
/Main Library/Main
Campus I
Referral Letter 8-10 minutes
Library
Assistant,Librarian
/Main Library/Main
Campus I
Certification
8-10 minutes
Library
Assistant,Librarian
/Main Library/Main
Campus I
Campus
Library/Main Campus
Library/Main Campus
333555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
Who May Avail of the Service Students, Faculty, Staff and Outside Researchers
What are the Requirements 1. Student ID
2. Employee ID
Duration 6 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Presents the valid ID Verifies the
2
Asks the reference librarian
regarding the policies and
regulation
Provides library guide
3
Asks the reference librarian
regarding the library holdings
Provide information need of
the client
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Library Reference Assistance / Guidance
Students, Faculty, Staff and Outside Researchers
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Verifies the validity of the ID
1 minute
Assistant Librarian
Library Staff
Provides library guide
2 minutes
Reference librarian /
Library Staff
Provide information need of
the client
3 minutes
Reference librarian
END OF TRANSACTION
Assistance / Guidance
Person In Charge Fees Forms Output
Assistant Librarian
None
Forms for
public
Clients ID verified
Reference librarian /
None
None
Library guide
provided
Reference librarian
None
None
Information
disseminated
333666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 8-10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the valid ID Verifies the validity
2
Asks the location of library
materials
Assists the client
3
Presents the books /
materials Check the library material
4
Sign the book card
Check the book card
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Circulation Lending Services
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Verifies the validity
1 minute
Assistant Librarian /
Library Assistant
Assists the client’s need
5 minutes
Library Staff
Check the library material
1 minute
Library Staff
Check the book card
1 minute
Assistant Librarian /
Library Staff
END OF TRANSACTION
Person In Charge Fees Forms Output
Librarian /
Library Assistant
None
None
Clients ID verified
None
None
Client Assisted
None
None
Library materials
checked
Assistant Librarian /
None
Book card
Book cards checked
and filed
333777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday
8:00AM – 5:00PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 3-5 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the borrowed
materials / books
Checks borrowed materials
2
Claims ID / Registration
forms
Return the ID / Registration
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Circulation – Returning of Books
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks borrowed materials
1 minute
Assistant Librarian/
Library Staff
Return the ID / Registration
forms
2minutes
Assistant Librarian/
Library Staff
END OF TRANSACTION
Person In Charge Fees Forms Output
Assistant Librarian/
Library Staff
Depends on
overdue or lost
books in clients
depends
account
None
Checked borrowed
materials
Assistant Librarian/
None
None
Records cancelled
333888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Activation of Student / Faculty in the Library Database Schedule of Availability of Service January to December
Monday to Friday, 8:00 AM – 5:00 PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 4-5 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the valid ID Checks the validity of the ID
2
Scans ID in the computer
using barcode scanner
Verifies the student / faculty
records in the computer
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Activation of Student / Faculty in the Library Database
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the validity of the ID
2 minutes
Assistant Librarian /
Clerk
Verifies the student / faculty
records in the computer
2 minutes
Assistant Librarian /
Clerk
END OF TRANSACTION
Activation of Student / Faculty in the Library Database
Person In Charge Fees Forms Output
Assistant Librarian /
None
None
Clients ID verified
Assistant Librarian /
None
None
Students / Faculty
records activated
333999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 8:00 AM – 5:00 PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 4 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Presents the valid ID Checks the validity of the ID
2
Scans ID in the computer
using barcode scanner
Verifies the student / faculty
records in the computer
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Activation of E- Library Accounts
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the validity of the ID
2 minutes
Library Staff /
IT-in-charge
Verifies the student / faculty
records in the computer
2 minutes
Library Staff /
IT-in-charge
END OF TRANSACTION
In Charge Fees Forms Output
Library Staff /
None
None
ID verified and
Checked
Library Staff /
None
None
Students / Faculty
records activated
444000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00 AM – 5:00 PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 65-70 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the valid ID Checks the Validity of the ID
2
Sign in the logbook and
indicate the time started
Assists the clients in using
the computer
3
Access the internet
Assists internet users as the
need arise
4
Informs the IT-in-charge
that his/her time is over
Records cancelled in the
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Computer / Internet Access in the E-Library
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the Validity of the ID
2 minutes
IT-in-charge
Assists the clients in using
the computer
2 minutes
IT-in-charge
Assists internet users as the
need arise
60 minutes
IT-in-charge
Records cancelled in the
logbook
1 minute
IT-in-charge
END OF TRANSACTION
Library
Person In Charge Fees Forms Output
None
None
Id verified and
checked
None
Logbook
E-Library clients
guided
None
None
Accessed in the
internet
None
Logbook
Delivered services
in the E-Library
444111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 6-7 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the valid ID Checks the Validity of the ID
2
Get books / library
materials in the shelves and
sign the book cards
Check the book cards
3
Signs in the logbook for
photocopying
Check the logbook
4
Return the books / library
materials borrowed
Cancelled the record in the
book card
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Photocopying of Materials
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the Validity of the ID
1 minute
Library Staff / Clerk
Check the book cards
2 minutes
Assistant Librarian /
Library Staff
Check the logbook
1 minute
Library Staff
Cancelled the record in the
book card
2minutes
Library Staff
END OF TRANSACTION
Person In Charge Fees Forms Output
Library Staff / Clerk
None
None
ID verified and
checked
Assistant Librarian /
None
Book card
Book cards checked
Depends on
the copy
made
Logbook
Books and other
materials
photocopied
Depends on
the copy
made
None
Books / materials
photocopied
444222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Who May Avail of the Service Faculty and Staff
What are the Requirements 1. Employee ID
Duration 9-10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Present the clearance form Checks the clearance
2
Checks the Faculty / Staff /
3
Initial signing of clearance
4
Signs clearance
*applicable for Faculty and Employees
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Library Signing of Clearance*
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the clearance
2 minutes
Library Staff
Checks the Faculty / Staff /
records
5 minutes
Assistant Librarian /
Library Staff
Initial signing of clearance
1 minute
Assistant Librarian /
Library Staff
Signs clearance
1 minute
University Librarian
END OF TRANSACTION
Person In Charge Fees Forms Output
Library Staff
None
Library
Clearance
Checked Clearance
Assistant Librarian /
Library Staff
None
Library
Clearance
Faculty and Staff
records verified
Assistant Librarian /
Library Staff
None
Library
Clearance
Faculty and staff
initially signed
University Librarian
None
Library
Clearance
Faculty and staff
clearance signed
444333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Saturday & Sunday, 8:00AM – 5:00PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 8-10 minutes
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Presents valid ID
Checks the validity of the ID
2
Inform the library staff of
the purpose
Interviews the students/faculty
seeking referral letter
3
Checks the availability of the
schools where to conduct research
4 Encodes the referral letter
5 Checks and sign referral letter
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Library Issuance of Referral Letter
Service Provider Duration of Activity
(Under Normal Circumstances)
Person In Charge
Checks the validity of the ID
1 minute
Library Staff / Assistant
Librarian
Interviews the students/faculty
seeking referral letter
2 minutes
Assistant Librarian / Library
Staff
Checks the availability of the
schools where to conduct research
4 minutes
Library Staff
Encodes the referral letter 2 minutes Library Staff
Checks and sign referral letter 2 minutes University Librarian
END OF TRANSACTION
Fees Forms Output
Library Staff / Assistant
None
None
Verified ID
Assistant Librarian / Library
None
None
Clients interviewed
None
None
School availability
checked
None Referral Letter Referral letter encoded
None Referral letter Referral letter checked
and signed
444444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Issuance of Certification for Submission of Theses and Schedule of Availability of Service January to December
Monday to Friday, 7:00AM –8:00 PM
Who May Avail of the Service Students, Faculty and Staff
What are the Requirements 1. Student ID
2. Employee ID
Duration 8-10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Signs in the logbook Checks the theses /
dissertations
2
Submits theses and
dissertation submitted
Records the theses /
dissertations submitted
3 Encodes
theses / dissertation
4 Check and signs certification
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Certification for Submission of Theses and
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks the theses /
dissertations
3 minutes
Assistant Librarian
Library Staff
Records the theses /
dissertations submitted
2 minutes
Assistant Librarian /
Library Staff
Encodes certification of
theses / dissertation
3 minutes
Library Staff
Check and signs certification 2 minutes University Librarian
END OF TRANSACTION
Issuance of Certification for Submission of Theses and Dissertations
Person In Charge Fees Forms Output
Assistant Librarian
Staff
None
Logbook
Theses /
dissertation
checked
Assistant Librarian /
Library Staff
None
None
Theses /
dissertation
recorded
Library Staff
None
Certification
Theses /
dissertation
certificate encoded
University Librarian None Certification Certification signed
444555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
OOOffffffiiiccc
Profile
We are an academic support group that continuously coordinates with various academic units for efficient registration, record
management, records evaluation and graduation of student
Location 1st Floor, Student Services Building, BSU Main Campus I
Contact Details (043) 723-0339 loc 126
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1.Enrolment for
freshmen/new
students
Freshmen
a. Original report card
b. Certificate of Good Moral
Character
c. NSO
certificate
d. Admission Slip
e. Notice of Passing
f. 2 pcs 2 x 2 ID pictures
2. Enrolment for Old
Students
Sophomores,
Juniors,
Seniors
Print of Grades
Proposal Slip
3. Enrolment for
transferees/shifters
Student
Transferees
a. Evaluation form
b. Honorable dismissal
c. Transcript of Records
d. Certificate of Good Moral
Character
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr RRReeegggiiissstttrrraaatttiiiooonnn
We are an academic support group that continuously coordinates with various academic units for efficient registration, record
management, records evaluation and graduation of students.
Floor, Student Services Building, BSU Main Campus I
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF
SERVICE
FEES
Original report card
Certificate of Good Moral
Character
NSO-authenticated birth
certificate
Admission Slip
Notice of Passing
2 pcs 2 x 2 ID pictures
Monday-Saturday
8:00 AM –
5:00 PM
See
Schedule of
Fees
Registration
Form
Print of Grades
Proposal Slip
Monday-Saturday
8:00 AM – 5:00 PM
See
Schedule of
Fees
Registration
Form
Evaluation form
Honorable dismissal
Transcript of Records
Certificate of Good Moral
Character
Monday-Saturday
8:00 AM –
5:00 PM
See
Schedule of
Fees
Registration
form,
Evaluation
form,
Proposal slip
nnn SSSeeerrrvvviiiccceeesss
We are an academic support group that continuously coordinates with various academic units for efficient registration, records processing and
FORMS PROCESS
CYCLE TIME
RESPONSIBLE
PERSON/OFFICE/LOCATION
Registration
Form
1 hour Testing and Admission Office,
Colleges/Departments
Registrar’s Office
Cashier
Registrar’s Office
Registration
Form
1 hour Colleges/Departments
Cashier
Registrar’s Office
Registration
form,
Evaluation
form,
Proposal slip
2 hours
(Transferees)
1 hour
(Shifters)
Testing and Admission Office
Colleges/Departments
Registrar’s Office
Cashier
Registrar’s Office
444666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
e. 2 pcs 2x2 ID
f. NSO
g. Admission slip
4. Issuance of
Transcript of Records
Students, any
authorized
persons
Clearance
Documentary Stamp
5. Issuance of Official
Certification
Students, any
authorized
persons
Clearance
Documentary Stamp
6. Issuance of
Authenticated
documents
Students, any
authorized
persons
Original copy of documents to be
authenticated
Clearance
Official Receipt
Documentary stamp and long
brown envelope (for CAV)
7. Issuance of Form
137A
Students, any
authorized
persons
Clearance
Official Receipt
8. Issuance of
Honorable Dismissal
Students, any
authorized
persons
Clearance
Official Receipt
Exit Interview Form
Form 137A
NSO birth certificate
Documentary stamp
9. Issuance/Printing
of Grades
Students, any
authorized
persons
Latest Registration form
10. Issuance of
Diploma
Graduate of
any program
from the
university, any
authorized
person
Clearance
Documentary stamp
Official Receipt
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 pcs 2x2 ID pictures
NSO-birth certificate
Admission slip
Documentary Stamp
Monday-Saturday
8:00 AM –
5:00 PM
P50/page Request Form
Clearance
Documentary Stamp
Monday-Saturday
8:00 AM –
5:00 PM
P30/page Request Form
Clearance
Original copy of documents to be
authenticated
Official Receipt
Documentary stamp and long
brown envelope (for CAV)
Monday-Saturday
8:00 AM –
5:00 PM
P20/page
P30
(certification
for CAV)
Request form
Clearance
Official Receipt
Monday-Saturday
8:00 AM –
5:00 PM
P100.00 Request form
Official Receipt
Exit Interview Form
NSO birth certificate
Documentary stamp
Monday-Saturday
8:00 AM –
5:00 PM
P100.00 Request
Exit interview
Form
Latest Registration form Monday-Saturday
8:00 AM – 5:00 PM
None None
Documentary stamp
Official Receipt
Monday-Saturday
8:00 AM – 5:00 PM
P400.00 None
Request Form
Clearance
1 day (Main
Campus)
3 days
(extension
campuses)
Registrar’s Office Staff
Request Form
Clearance
1 hour Registrar’s Office Staff
Request form
Clearance
30 mins Registrar’s Office Staff
Request form 1 hour Registrar’s Office Staff
Request form
Exit interview
orm
2 hours Registrar’s Office Staff
None 2 mins Registrar’s Office Staff
None 1 day Registrar’s Office Staff
444777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
11. Issuance of
Evaluation of Record
Student
transferees,
returnees and
shifters
Evaluation form
Course curriculum
12. Issuance of
Dropping, Adding
and Changing Form
Enrolled
students
Current registration form
13. Issuance of Cross
Enrolment Form
Students None
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Evaluation form
se curriculum
Monday-Saturday
8:00 AM – 5:00 PM
None Evaluation
form
Course
curriculum
Current registration form Monday-Saturday
8:00 AM –
5:00 PM
None None
Monday-Saturday
8:00 AM –
5:00 PM
None None
Evaluation
form
Course
curriculum
1 hour Department evaluators
Registrar’s Office Staff
None 30 mins Int’l Linkages Office Staff
Dean’s Office
Registrar’s Office
None 30 mins Dean’s Office
Registrar’s Office
444888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Freshmen
What are the Requirements a. Original Report of Card (Form 138)
b. Certificate of Good Moral Character
c. 2 pcs 2x2 ID pictures
d. NSO-authenticated birth certificate
e. Notice of passing
f. Admission slip
Duration 1 hour
How to Avail of the Services Step Applicant/Client Activity Service Provider
1 Secure Admission Slip from
the Testing and Admission
Office
Issue Admission slip to client
2 Proceed to Infirmary for
medical examination and X-
ray
Conducts
dental examination
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Enrolment for Freshmen/New Students
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Issue Admission slip to client 5 mins Testing and Admission
Office’s Staff
Conducts physical and
dental examination
15 mins University Physician
Enrolment for Freshmen/New Students
Fees Form Output
None Notice of
Passing
Admission slip
P135.00 Medical Form Medical check up
conducted with
recommendation
444999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Generate an account (SR
Code) from the Information
and Communication
Technology
Give SR Code to the client
4 For scholars, present all
scholarship requirements to
Scholarship Office and
Financial Assistance Office
(SFAO) and claim a
Certification of Scholarship
Advise student to proceed
to Scholarship Office for any
scholarship grant
5 Go to the Department for
encoding, assessment and
printing of subjects to be
enrolled
Encodes the subjects and
corresponding schedule
6 Pay fees Receives payment and
issues official receipt
7 Pay other related fees (PTA,
Insurance)
Receives payment and
issues official receipt
8 Have the Registration forms
printed at the Registrar’s
Office and submit all
credentials
Validates enrolment
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Give SR Code to the client 3 mins ICT Services Staff
Advise student to proceed
to Scholarship Office for any
scholarship grant
10 mins Scholarship Office’s Staff
Encodes the subjects and
corresponding schedule
5 mins Encoding Office Staff
Receives payment and
issues official receipt
3 mins Cashier’s Office Staff
Receives payment and
issues official receipt
10 mins Assigned
collectors/Cashier
Validates enrolment 3 mins Registrar’s Staff
END OF TRANSACTION
None None SR Code and ID
None None Approved Scholarship
None None Encoded Subjects with
schedule printout
See
Schedule of
fees
None Official receipts and
payment need
PTA- P20.00
Insurance-
P55.00
Insurance
Form
Official receipts and
payments made
None Registration
form
Registration printout
duly stamped with
“Enrolled”
555000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Sophomores, Juniors and Seniors
What are the Requirements Print of Grades
Proposal Slip
Duration 1 hour
How to Avail of the Services Step Applicant/Client
Activity Service Provider
1 Go to the Department
for printing of grades,
encoding, assessment
and printing of subjects
to be enrolled
Encodes the subjects and
corresponding schedule
2 For scholars, present all
scholarship
requirements to
Scholarship Office and
Financial Assistance
Office (SFAO) and claim
a Certification of
Scholarship
Evaluate the documents
submitted by the student
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Enrolment for Old Students
Service Provider Duration of Activity (under normal circumstances)
Person In-Charge
Encodes the subjects and
corresponding schedule
5 mins (regular
student)
10 mins (irregular
students)
Encoding
Office
Staff/Faculty
Evaluate the documents
submitted by the student
10 mins Scholarship
Office’s Staff
Fees Form Output
None None Print of Grades with
attached proposal slip
Encoded subjects with
schedule printout
None Scholarship
Form
Approved Scholarship
555111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
2 Pay fees Receives payment and issues
official receipt
3 Pay other related fees
(PTA, Insurance)
Receives payment and issues
official receipt
4 Have the Registration
forms printed at the
Registrar’s Office and
submit all credentials
Validates enrolment
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receives payment and issues
official receipt
10 mins. Cashier’s
Office Staff
Receives payment and issues
official receipt
10 mins Assigned
collectors/Ca
shier
Validates enrolment 3 mins Registrar’s
Staff
END OF TRANSACTION
See
Schedule
of fees
None Official receipts and
payment need
PTA-
P20.00
Insurance-
P55.00
None Official receipts and
payments made
None Registration
form
Registration printout duly
stamped with “Enrolled”
555222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Student transferees
What are the Requirements Accomplished Evaluation form
Course Curriculum
Honorable Dismissal
Transcript of Records
Certificate of Good Moral Character
2 pcs. 2 x 2 ID pictures
NSO-authenticated birth certificate
Admission slip
Duration 2 hours
How to Avail of the Services Step Applicant/Client Activity
1 Secure evaluation form and
course curriculum from the
Dean’s Office
Issue form to client
2 Go to the Program
Chair/assigned evaluator in the
department and have the TOR
Evaluates the record
for crediting of subjects
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Enrolment for Transferees
Service Provider Duration of Activity (under normal circumstances)
Person In-Charge
Issue form to client 2 mins Any authorized staff
in the Dean’s Office
Evaluates the record
for crediting of subjects
15 mins Department/College
/Program Evaluator
Charge Fees Form Output
Any authorized staff
in the Dean’s Office
None None Issued evaluation
form
Department/College
/Program Evaluator
None Evaluation
Form
Evaluation form
with evaluated
subjects to be given
555333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
evaluated.
3 Have the evaluation form for
transferees verified and
approved by the Registrar’s
Office.
Verify and check for the
correctness of the
evaluation done in the
department.
Approves the
accreditation of
subjects
4 Proceed to Testing and
Admission Office to secure
Application form for entrance
examination.
Gives out application
form for
examination
5 After examination and securing
the Notice of Passing from
Testing and Admission Office,
secure Admission Slip from the
same office
Issue Admission slip
client
6 Proceed to Infirmary for medical
examination and X-ray
Conducts physical and
dental examination
7 Generate an account (SR Code)
from the Information and
Communication Technology
Give SR Code to the
client
8 For scholars, present all
scholarship requirements to
Scholarship Office and Financial
Assistance Office (SFAO) and
claim a Certification of
Scholarship
Evaluate the
documents submitted
by the student
9 Fill up proposal slip and submit
to Program Chair for checking
and evaluation
Check filled up
proposal slip
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Verify and check for the
correctness of the
evaluation done in the
department.
Approves the
accreditation of
subjects
10 mins Registrar’s
Staff/Campus Head
for Registration
University Registrar
Gives out application
form for entrance
examination
10 mins Testing and
Admission Office’s
Staff
Issue Admission slip to
client
5 mins Testing and
Admission Office’s
Staff
Conducts physical and
dental examination
15 mins University Physician
Give SR Code to the
client
3 mins ICT Services Staff
Evaluate the
documents submitted
by the student
10 mins Scholarship Office’s
Staff
Check filled up
proposal slip
10 mins Program Chair
Course
Curriculum
credit
Staff/Campus Head
University Registrar
None Evaluation
Form
Verified and
Approved
Evaluation form
Admission Office’s
None None Issued Application
form
Admission Office’s
None Notice of
Passing
Admission slip
University Physician None Medical Form Medical checkup
conducted with
recommendation
None None SR Code
Scholarship Office’s None Scholarship
form
Approved
Scholarship
None Proposal Slip Checked Proposal
slip
555444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
10 Go to the Department for
encoding, assessment and
printing of subjects to be
enrolled
Encodes the subjects
and
schedule
11 Pay fees Receives payment and
issues official receipt
12 Pay other related fees (PTA,
Insurance)
Receives payment and
issues official receipt
13 Have the Registration forms
printed at the Registrar’s Office
and submit all credentials
Validates enrolment
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Encodes the subjects
and corresponding
schedule
5 mins Encoding Office
Staff
Receives payment and
issues official receipt
10 mins. Cashier’s Office Staff
Receives payment and
issues official receipt
10 mins Assigned
collectors/Cashier
Validates enrolment 3 mins Registrar’s Staff
END OF TRANSACTION
None None Encoded Subjects
with schedule
printout
Cashier’s Office Staff See
Schedule of
fees
None Official receipts
and payment need
collectors/Cashier
PTA-
P20.00
Insurance-
P55.00
None Official receipts
and payments
made
None Registration
form
Registration
printout duly
stamped with
“Enrolled”
555555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Student shifters
What are the Requirements Evaluation form
Course Curriculum
Official Report/Print of Grades
Admission slip (if the student was advised to take an
Duration 1 hour
How to Avail of the Services Step Applicant/Client Activity
1 Secure evaluation form and
course curriculum from the
Dean’s Office
Issue form to client
2 Proceed to the Program Chair/
assigned evaluator in the
department and have the
Report of Grades evaluated
Evaluates the record for
crediting of subjects
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Enrolment for Shifters
Admission slip (if the student was advised to take an entrance examination for the course he/she intends to enroll)
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Issue form to client 2 mins Any
authorized
staff from
the Dean’s
Office
Evaluates the record for
crediting of subjects
15 mins Program
Chair
entrance examination for the course he/she intends to enroll)
Fees Form Output
None None Issued evaluation form
None Evaluation
form
Course
curriculum
Evaluation form signed
by the Program
Chair/Evaluator and the
Dean
555666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Have the evaluation form for
shifters verified and approved
by the Registrar’s Office.
Verify and check for the
correctness of the
evaluation done in the
department.
Approves the accreditation
of subjects
4 For scholars, present all
scholarship requirements to
Scholarship Office and Financial
Assistance Office (SFAO) and
claim a Certification of
Scholarship
Evaluate the documents
submitted by the student
5 Fill up proposal slip and submit
to Program Chair for checking
and evaluation
Check filled up proposal slip
6 Go to the Department for
encoding, assessment and
printing of subjects to be
enrolled
Encodes the subjects and
corresponding schedule
7 Pay fees Receives payment and
issues official receipt
8 Pay other related fees (PTA,
Insurance)
Receives payment and
issues official receipt
9 Have the Registration forms
printed at the Registrar’s Office
and submit all credentials
Validates enrolment
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Verify and check for the
correctness of the
evaluation done in the
department.
Approves the accreditation
of subjects
10 mins Registrar’s
Staff/Campus
Head for
Registration
University
Registrar
Evaluate the documents
submitted by the student
10 mins Scholarship
Office’s Staff
Check filled up proposal slip 10 mins Program
Chair
Encodes the subjects and
corresponding schedule
10 mins Encoding
Office Staff
Receives payment and
issues official receipt
2 mins Cashier’s
Office Staff
Receives payment and
issues official receipt
2 mins Assigned
collectors/
Cashier
Validates enrolment 3 mins Registrar’s
Staff
END OF TRANSACTION
None Evaluation
Form
Verified and Approved
Evaluation form
None Scholarship
Form
Approved Scholarship
None Proposal Slip Checked Proposal slip
None None Encoded Subjects with
schedule printout
See Schedule of
fees
None Official receipts and
payment need
PTA- P20.00
Insurance-
P55.00
Official receipts and
payments made
None Registration
form
Registration printout
duly stamped with
“Enrolled”
555777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Clearance
Documentary Stamp
Official Receipt
Duration 1 day (Main Campus)
3 days (Extension Campuses)
How to Avail of the Services Step Applicant/Client Activity
1
Secure Clearance form and
Request slip
Gives out clearance form
and request slip
2 Fill up clearance and
request slip as to the
student/client’s
information
Check filled up form and
indicate the purpose and
number of pages of the
requested TOR
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Transcript of Records
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Fees
Gives out clearance form
and request slip
1 min
Registrar’s
Staff
None
Check filled up form and
indicate the purpose and
number of pages of the
requested TOR
2 mins Registrar’s
Staff
None
Fees Form Output
None
Clearance Form
Request slip
Clearance and Request form
given out
None Clearance form
Request form
Filled up clearance and
request form
555888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Proceed to the Assessment
Office for Clearance signing
Check if the student/client is
cleared from any financial
liability from the university
4 Pay fees Receives payment and
official receipt
5 Present official receipts
and clearance
Post OR No. and record
approved clearance
6 Preparation of Transcript of
Records
Encode subjects taken and
grades obtained
7 Verify Transcript of Records Check TOR for correctness
and accuracy
8 Approval of Transcript of
Records
Sign Transcript of Records
9 Affixing of documentary
stamp and university dry
seal
Placing documentary stamp
and university dry seal
10 Release of Transcript of
Records
Recording of TOR in the
logbook for release
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Check if the student/client is
cleared from any financial
liability from the university
2 mins Assessment
Office’s Staff
None
Receives payment and
official receipt
3 mins Cashier P50/page
Post OR No. and record
approved clearance
2 mins Registrar’s
Staff
None
Encode subjects taken and
grades obtained
40 mins Registrar’s
Staff
None
Check TOR for correctness
and accuracy
10 mins
Registrar’s
Staff
Campus Head
for
Registration
None
Sign Transcript of Records 2 mins University
Registrar
None
Placing documentary stamp
and university dry seal
5 mins Registrar’s
Staff
None
Recording of TOR in the
logbook for release
3 mins Registrar’s
Staff
None
END OF TRANSACTION
None Clearance form Signed clearance form
P50/page None Official receipts and
payments made
None None Official receipts and
approved clearance
None None Prepared Transcript of
Records
None None Verified Transcript of Records
None None Duly signed Transcript of
Records
None None Accomplished Transcript of
Records
None None Accomplished Transcript of
Records
555999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Clearance
Documentary Stamp
Official Receipt
Duration 1 hour
How to Avail of the Services Step Applicant/Client Activity
1 Secure Clearance form and
Request slip
Gives out clearance form
and request slip
2 Fill up clearance and request
slip as to the student/client’s
information
Check filled up form and
indicate the purpose and
the kind of certification
requested by the
client/student
3 Proceed to the Assessment
Office for Clearance signing
Check if the student/client is
cleared from any financial
liability from the university
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Official Certification
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Gives out clearance form
and request slip
1 min Registrar’s
Staff
None
Check filled up form and
indicate the purpose and
the kind of certification
requested by the
client/student
2 min Registrar’s
Staff
None
Check if the student/client is
cleared from any financial
liability from the university
2 mins Assessment
Office’s Staff
None
Fees Form Output
None Clearance Form
Request slip
Clearance and Request
form given out
None Clearance form
Request form
Filled up clearance and
request form
None Clearance form Signed clearance form
666000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
4 Pay fees Receives payment and
official receipt
5 Present official receipt and
clearance
Post OR No. and record
approved clearance
6 Preparation of Certification Encoding of certification
7 Verify certification Check certification for
correctness and accuracy
8 Approval of certification Sign certification
9 Affixing documentary stamp
and University dry seal
Placing of documentary
stamp and university dry
seal
10 Release of certification Recording of
the logbook for release
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receives payment and
official receipt
3 mins Cashier P30/page
Post OR No. and record
approved clearance
2 mins Registrar’s
Staff
None
Encoding of certification 30 mins Registrar’s
Staff
None
Check certification for
correctness and accuracy
5 mins Registrar’s
Staff
None
Sign certification 2 mins University
Registrar
None
Placing of documentary
stamp and university dry
seal
2 mins Registrar’s
Staff
None
Recording of certification in
the logbook for release
2 mins Registrar’s
Staff
None
END OF TRANSACTION
P30/page None Official receipts and
payments made
None None Official receipts and
approved clearance
None None Prepared certification
None None Verified certification
None None Duly signed certification
None None Accomplished certification
None None Accomplished certification
666111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students/Clients who graduated from the Laboratory/Integrated School of the University, any authorized persons
What are the Requirements Clearance
Duration 1 hour
How to Avail of the Services Step Applicant/Client Activity
1 Secure Clearance form and
Request slip
2 Fill up clearance and request
form
3 Proceed to the Assessment
Office for Clearance signing
4 Pay fees
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Form 137A
graduated from the Laboratory/Integrated School of the University, any authorized persons
Service Provider Duration of Activity
(under normal circumstances)
Person InCharge
Gives out clearance form and
request slip
1 min Registrar’s
Staff
Check filled up form 1 min Registrar’s
Staff
Check if the student/client is
cleared from any financial
liability from the university
2 mins Assessment
Office’s Staff
Receives payment and official
receipt
3 mins Cashier
graduated from the Laboratory/Integrated School of the University, any authorized persons
Person In-Charge
Fees Form Output
Registrar’s None Clearance
Form
Request
slip
Clearance and Request
form given out
Registrar’s None Clearance
form
Request
slip
Filled up clearance and
request form
Assessment
Office’s Staff
None Clearance
form
Signed clearance form
P100.00 None Official receipts and
payments made
666222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
5 Present official receipts and
clearance
6 Preparation of Form 137A
7 Verify Form 137A
8 Approval of Form 137A
9 Affixing University dry seal
10 Release of Form 137A
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Post OR No. and record
approved clearance
2 mins Registrar’s
Staff
Encoding of Form 137A 20 mins Registrar’s
Staff
Check Form 137A for
correctness and accuracy
10 mins Registrar’s
Staff
Signing of Form 137A 5 mins University
Registrar
Placing of university dry seal 1 min Registrar’s
Staff
Recording of Form 137A in the
logbook for release
2 mins Registrar’s
Staff
END OF TRANSACTION
Registrar’s None None Official receipts and
approved clearance
Registrar’s None None Prepared Form 137A
Registrar’s None None Verified Form 137A
University None None Duly signed Form 137A
Registrar’s None None Accomplished Form
137A
Registrar’s None None Recorded released
Form 137A
666333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Exit interview
Clearance
Form 137A/Transcript of Records
NSO Birth Certificate
Documentary Stamp
Official Receipt
Duration 2 hours
How to Avail of the Services Step Applicant/Client Activity
1 Secure Exit interview form from the
Department/Dean’s office
2 Undergo exit interview
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Honorable Dismissal
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Gives out exit
interview form
1 min Any authorized
staff in the Dean’s
Office
Conduct Exit interview 80 mins College Dean and
University
Guidance
Counselor
Charge Fees Form Output
staff in the Dean’s
None None Exit interview form
given out
None Exit Interview
Form
Duly signed exit
interview form
666444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Present the accomplished Exit
Interview Form
4 Secure Clearance form and Request
slip
5 Fill up clearance and request form
6 Proceed to the Assessment Office for
Clearance signing
7 Pay fees
8 Present official receipts and
clearance
9 Ask request letter for Form
137A/TOR
10 Preparation of Honorable Dismissal
11 Verify Honorable Dismissal
12 Approval of Honorable Dismissal
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Check the
accomplished exit
interview form
1 min Registrar’s Staff
Gives out clearance
form and request slip
1 min Registrar’s Staff
Check filled up form 1 min Registrar’s Staff
Check if the
student/client is
cleared from any
financial liability from
the university
2 mins Assessment Office’s
Staff
Receives payment and
official receipt
3 mins Cashier
Post OR No. and
record approved
clearance
2 mins Registrar’s Staff
Provide request
letter/form for Form
137A/TOR addressed
to the
school/university
where the
student/applicant
attended his/her high
school course/college
2 mins Registrar’s Staff
Encoding of
Honorable Dismissal
10 mins Registrar’s Staff
Check Honorable
Dismissal for
correctness and
accuracy
3 mins Registrar’s Staff
Assess Honorable
Dismissal for signature
2 mins University Registrar
None None Checked exit interview
form
None Clearance Form
Request slip
Clearance and Request
form given out
None Clearance form
Request slip
Filled up clearance and
request form
Assessment Office’s None Clearance form Signed clearance form
P100.00 None Official receipts and
payments made
None None Official receipts and
approved clearance
None None Request letter for Form
137A/TOR
None None Prepared Honorable
Dismissal
None None Verified Honorable
Dismissal
University Registrar None None Duly signed Honorable
Dismissal
666555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
13 Affixing documentary stamp and
university dry seal
14 Release of Honorable Dismissal
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Placing of
documentary stamp
and university dry seal
1 min Registrar’s Staff
Recording of HD in the
logbook for release
2 mins Registrar’s Staff
END OF TRANSACTION
None None Accomplished
Honorable Dismissal
None None Recorded releases
Honorable Dismissal
666666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Printing of Grades/Issuance of Report of Grades
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Latest Registration form
Duration 2 mins
How to Avail of the Services Step Applicant/Client Activity
1 Present registration form Receive and check the
registration form of the student
2
Request for the report of grades
for particular semester/s
Search student’s record in
www.hera.batstate
and print the requested grades
3 Release of grades Record the date and the
semester/s
had his/her grades printed in
the student’s registration form
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Printing of Grades/Issuance of Report of Grades
Service Provider Duration of
Activity
(under normal
circumstances)
Person In-
Charge
Receive and check the
registration form of the student
30 s Registrar’s
Staff
Search student’s record in
www.hera.batstate-u.edu.ph
and print the requested grades
1 min
Registrar’s
Staff
Record the date and the
semester/s wherein the student
had his/her grades printed in
the student’s registration form
30 sec Registrar’s
Staff
END OF TRANSACTION
Printing of Grades/Issuance of Report of Grades
-
Fees Form Output
Registrar’s None Registration
form
None
None
None
Printed Report of
Grades
None None Registration form
noted with the
details of the
printing of grades
666777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Clearance
Documentary stamp
Official Receipt
Duration 1 day
How to Avail of the Services Step Applicant/Client Activity
1 Secure Clearance form and
Request slip
Gives out clearance form
and request slip
2 Fill up clearance and request
form
Check filled up form
3 Proceed to the Assessment
Office for Clearance signing
Check if the student/client
is cleared from any
financial liability from the
university
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Diploma
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Gives out clearance form
and request slip
1 min Registrar’s
Staff
None
Check filled up form 1 min Registrar’s Staff None
Check if the student/client
is cleared from any
financial liability from the
university
2 mins Assessment
Office’s Staff
None
Fees Form Output
None Clearance
Form
Request slip
Clearance and Request form
given out
None Clearance
form
Request slip
Filled up clearance and
request form
None Clearance
form
Signed clearance form
666888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
4 Pay fees Receives payment and
official receipt
5 Present official receipt and
clearance
Post OR No. and record
approved clearance
6 Preparation of Diploma Encode name, course and
date
7 Verify Diploma Check Diploma for
correctness and accuracy
8 Approval of Diploma Sign diploma
9 Affixing gold seal, documentary
stamp and University dry seal
Placing of gold seal,
documentary stamp and
university dry seal
10 Release of Diploma Recording of Diploma in
the log
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receives payment and
official receipt
3 mins Cashier P400.00
Post OR No. and record
approved clearance
2 mins Registrar’s Staff None
Encode name, course and
date of graduation
10 mins Registrar’s Staff None
Check Diploma for
correctness and accuracy
Registrar’s Staff None
Sign diploma 4 hrs University
President
None
Placing of gold seal,
documentary stamp and
university dry seal
5 mins Registrar’s Staff None
Recording of Diploma in
the log book for release
2 mins Registrar’s Staff None
END OF TRANSACTION
P400.00 None Official receipts and
payments made
None None Official receipts and
approved clearance
None None Prepared Diploma
None None Verified Diploma
None None Duly signed Diploma
None None Accomplished Diploma
None None Recorded released Diploma
666999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Students, any authorized persons
What are the Requirements Clearance
Original Copy of the documents to be certified/authenticated
Official Receipt
Duration 30 minutes
How to Avail of the Services Step Applicant/Client
Activity Service Provider
1 Secure Clearance form
and Request slip
Gives out clearance form and
request slip
2 Fill up clearance and
request form and
present the original
copy of the documents
to be
certified/authenticated
Check filled up form and
indicate the number of pages
of the documents to be
certified/authenticated
Check and verify the
authenticity of the documents
presented
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Authenticated Documents
Original Copy of the documents to be certified/authenticated
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge Fees
Gives out clearance form and 1 min Registrar’s Staff None
Check filled up form and
indicate the number of pages
of the documents to be
certified/authenticated
Check and verify the
authenticity of the documents
3 mins Registrar’s Staff None
Issuance of Authenticated Documents
Fees Form Output
Clearance Form
Request slip
Clearance and Request form
given out
Clearance form
Request slip
Filled up clearance and
request form
777000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Verification of student
record
Check student’s record for
further verification
4 Proceed to the
Assessment Office for
Clearance signing
Check if the student/client is
cleared from any financial
liability from the university
5 Pay fees Receives payment and official
receipt
6 Present official receipts
and clearance
Post OR No. and record
approved clearance
7 Stamp verified
documents
Imprinting of documents
8 Approve authenticated
documents
Sign authenticated documents
per page
9 Affixing university dry
seal
Placing of university dry seal
10 Release authenticated
documents
Recording authenticated
documents in the
release
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Check student’s record for
further verification
10 mins Registrar’s Staff None
Check if the student/client is
cleared from any financial
liability from the university
2 mins Assessment
Office’s Staff
None
Receives payment and official 3 mins Cashier P20.00/
page
Post OR No. and record
approved clearance
2 mins Registrar’s Staff None
Imprinting of documents 5 mins Registrar’s Staff None
Sign authenticated documents 5 mins University
Registrar
None
Placing of university dry seal 2 mins Registrar’s Staff None
Recording authenticated
documents in the log book for
2 mins Registrar’s Staff None
END OF TRANSACTION
None Verified student’s record
Clearance form Signed clearance form
P20.00/
None Official receipts and payments
made
None Official receipts and approved
clearance
None Stamped documents
None Duly signed authenticated
documents
None Accomplished authenticated
documents
None Recorded released
authenticated documents
777111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Issuance of Certification and Verified and Authenticated Documents (CAV)
Schedule of Availability of Service
January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service
Students, any authorized persons
What are the Requirements
Clearance
Original Copy of Transcript of Records and Diploma
Documentary Stamp
Long brown envelope
Official Receipt
Duration
1 hour
How to Avail of the Services
Step Applicant/Client Activity
1 Secure Clearance form and
Request slip
Gives out
and request slip
2 Fill up clearance and request
form and present the original
copy of the documents to be
certified/authenticated
(Diploma and Transcript of
Records)
Check filled up form and
indicate the number of
pages of the documents to
be certified/authenticated
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Certification and Verified and Authenticated Documents (CAV)
(For Red Ribbon)
Original Copy of Transcript of Records and Diploma
Service Provider Duration of
Activity
(under normal
circumstances)
Person In-
Charge
Gives out clearance form
and request slip
1 min Registrar’s Staff None
Check filled up form and
indicate the number of
pages of the documents to
be certified/authenticated
1 min Registrar’s Staff None
Issuance of Certification and Verified and Authenticated Documents (CAV)
Fees Form Output
None Clearance Form
Request slip
Clearance and Request
form given out
None Clearance form
Request slip
Filled up clearance and
request form
777222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Proceed to the Assessment
Office for Clearance signing
Check if the student/client
is cleared from any
financial liability from the
university
4 Pay fees Receives payment and
official receipt
5 Present official receipts and
clearance
Post OR No. and record
approved clearance
6 Prepare Certification Encoding of the
Certification
7 Verify Certification Check and verify the
correctness and accuracy of
the prepared certification
8 Stamp verified documents Imprinting of documents
9 Approve authenticated
documents
Sign authenticated
documents per page
10 Approve Certification Sign prepared Certification
11 Affixing university dry seal Placing of university dry
seal
12 Placing of Certification and
Authenticated Documents
in the envelope
Placing of signature across
the seal to ensure the
security of the documents
inside
13 Release of CAV Recording of CAV in the log
book for release
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Check if the student/client
is cleared from any
financial liability from the
university
2 mins Assessment
Office’s Staff
None
Receives payment and
official receipt
3 mins Cashier P20.00/page
P100.00 (for
the
Certification)
Post OR No. and record
approved clearance
2 mins Registrar’s Staff None
Encoding of the
Certification
15 mins Registrar’s Staff None
Check and verify the
correctness and accuracy of
the prepared certification
5 mins Registrar’s Staff None
Imprinting of documents 10 mins Registrar’s Staff None
Sign authenticated
documents per page
5 mins University
Registrar
None
Sign prepared Certification 3 mins University
Registrar
None
Placing of university dry 5 mins Registrar’s Staff None
Placing of Certification and
Authenticated Documents
in the envelope
Placing of signature across
the seal to ensure the
security of the documents
inside
5 mins Registrar’s Staff
University
Registrar
None
Recording of CAV in the log
book for release
2 mins Registrar’s Staff None
END OF TRANSACTION
None Clearance form Signed clearance form
P20.00/page
P100.00 (for
Certification)
None Official receipts and
payments made
None None Official receipts and
approved clearance
None CAV template
prescribed by
CHED
Prepared Cerification
None None Verified Certification
None None Stamped documents
None None Duly signed authenticated
documents
None None Duly signed Certification
None None Accomplished
authenticated documents
None None Sealed envelope with
Certification and
Authenticated documents
inside
None None Recorded released CAV
777333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Issuance of Adding/Changing/Dropping of
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Enrolled students
What are the Requirements Dropping/Adding/Changing form signed by the College Dean
Duration 30 minutes
How to Avail of the Services Step Applicant/Client Activity
1 Secure adding/dropping/changing
form from International Linkages
Office Or Download the
Adding/Changing/Dropping Form
from the student portal
2 Fill up request for adding, changing
and dropping form and secure
approval of the dean
3 Submit approved
adding/changing/dropping form
4 Review submitted approved
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Adding/Changing/Dropping of Subjects Form
Dropping/Adding/Changing form signed by the College Dean
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Gives out clearance form
and request slip
1 min Int’l Linkages
Office’s Staff/
Student
Check filled up form and sign
form for approval
5 mins College Dean
Accept approved form 1 min Registrar’s Staff
Check subject sequences for 3 mins Registrar’s Staff
Subjects Form
Fees Form Output
None None Adding/Changing/Dr
opping Form given
out/downloaded
None Adding/Changing/
Dropping Form
Filled up and
approved
adding/changing/dro
pping form
None Adding/Changing/
Dropping Form
None Adding/Changing/ Check subject
777444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
adding/changing/dropping form
5 Approve adding/changing/dropping
form
6 Correct student records
7 File student’s approved
adding/changing/dropping form
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
corrections in the students
record
Stamp
adding/changing/dropping
form and sign form
1 min Registrar’s Staff
Check record of the
students in the system and
print the re-assessed copy
of registration form
10 mins Registrar’s Staff
Place approved
adding/changing/dropping
form in the student’s
envelope
3 mins Registrar’s Staff
END OF TRANSACTION
Dropping Form sequences
None Adding/Changing/
Dropping Form
Approved
Adding/Changing/
Dropping Form
None Adding/Changing/
Dropping Form
Corrected Student
record and Printout
of Re-assessed copy
of registration form
None Adding/Changing/
Dropping Form
Compiled approved
adding/changing/
dropping form
777555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Enrolled students
What are the Requirements None
Duration 30 minutes
How to Avail of the Services Step Applicant/Client Activity
1 Secure three copies of cross
enrolment form from Int’l Linkages
Office or Download the from the
student portal
2 Fill up Cross Enrolment Form
3 Secure approval for cross
enrolment
4 Present the cross enrolment form
approved by the Dean
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Cross Enrolment Form
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Gives out clearance form
and request slip
1 min Int’l Linkages
Office Staff/
Student
Check filled up Cross
Enrolment Form
2 mins Registrar’s
Staff
Review submitted cross
enrolment form and sign
for approval
10 mins College Dean
Review the submitted
cross enrolment form
approved by the College
10 mins University
Registrar
Issuance of Cross Enrolment Form
Fees Form Output
None None Adding/Changing/
Dropping Form given
out/downloaded
None Cross Enrolment
Form
Filled up and checked
cross enrolment form
None Cross Enrolment
Form
Approved Cross
enrolment form
None Cross enrolment
form approved
by the Dean
Approved Cross
Enrolment form
777666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
5 File student’s copy of the Cross
Enrolment Form
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Dean and sign for
approval
Place approved copy of
Cross enrolment form in
the student’s folder
3 mins Registrar’s
Staff
END OF TRANSACTION
None Approved Cross
Enrolment form
Compiled approved
cross enrolment form
777777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service January to December
Monday-Saturday
8:00-5:00 pm without noon break
Who May Avail of the Service Student Transferees or Shifters
What are the Requirements Print of grades (for Shifters)
Transcript of Records (for Transferees)
Course Curriculum
Duration 1 hour
How to Avail of the Services Step Applicant/Client Activity
1 Secure Evaluation Form from the
Dean’s Office/Department Or
Download the form from the
student portal
Giving out of
Evaluation Form
2 Preparation of Student Record Filling up of the
evaluation form with
the subjects to be
credited and the
grades obtained for
those subjects
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Evaluation of Record
Service Provider Duration of Activity
(under normal circumstances)
Person In-Charge
Giving out of
Evaluation Form
1 min Any authorized Staff
in the Dean’s
Office/Department
Filling up of the
evaluation form with
the subjects to be
credited and the
grades obtained for
those subjects
20 mins Program Chair/
Assigned evaluator in
the
Department/College
Fees Form Output
None None Blank evaluation form
None None Filled up Evaluation
Form signed by the
Evaluator
777888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Seek for the approval of the
College Dean
Review the submitted
evaluation form and
sign for approval
4 Proceed to the Registrar’s Office
for verification of the evaluation
form
Review and check for
the accuracy of the
evaluation done in the
Department
Indicate a note if the
student has to take an
entrance examination
or English Proficiency
Test
5 Seek for the approval of the
University Registrar
Review the verified
Evaluation form and
sign for approval
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Review the submitted
evaluation form and
sign for approval
10 mins College Dean
Review and check for
the accuracy of the
evaluation done in the
Department
Indicate a note if the
student has to take an
entrance examination
or English Proficiency
Test
20 mins Registrar’s Staff/
Campus Head for
Registration
Review the verified
Evaluation form and
sign for approval
5 mins University Registrar
END OF TRANSACTION
None Filled Up
Evaluation
form
Evaluation form signed
by the College Dean
None Filled Up
Evaluation
Form
Verified Evaluation Form
None Verified
Evaluation
Form
Accomplished
Evaluation Form
777999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
OOOffffffiiiccceee ooofffProfile
The Office of Student Affairs and Services (OSAS) aims to mold globally competent and value
approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and
University and the mandates of the Commission on Higher Education (CHED).
designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various
activities that upholds the core values of the university.
Location
Office of Student Affairs and Services Central Office,
Contact Details
(043) 300 2202 loc. 105 / (043) 9800 0385 loc. 1147
FRONTLINE SERVICE CLIENTS
1. Receiving of
Request
letters/document
Students/
Faculty/Employee
& Public in general
2. Answering
queries regarding
Student Affairs
and Services
matters
Students/
Faculty/Employee
& Public in general
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
oofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr SSStttuuudddeeennnttt AAAffffffaaaiiirrrsss
The Office of Student Affairs and Services (OSAS) aims to mold globally competent and value-laden citizens by striving to enrich
approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and
University and the mandates of the Commission on Higher Education (CHED). These basic services and programs ensure and promote student well
designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various
at upholds the core values of the university.
Office of Student Affairs and Services Central Office, Gov. Pablo Borbon Main Campus I, Rizal Avenue, Batangas City, 4200
(043) 300 2202 loc. 105 / (043) 9800 0385 loc. 1147
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF
SERVICE
FEES
Letter of Request
and Receving
copy/Logbook
Mondays to
Fridays
7:00 am-6:00 pm
without noon
break
None
None
Mondays to
Fridays
7:00 am-6:00 pm
without noon
break
None
aaannnddd SSSeeerrrvvviiiccceeesss
laden citizens by striving to enrich students through a holistic
approach in providing Student Welfare and Development Programs and Services in consonance with the vision, mission, goals and objectives of Batangas State
These basic services and programs ensure and promote student well-being and are
designed to explore, enhance and develop the student’s full potential in leadership and social responsibility through various institutional and student–initiated
, Rizal Avenue, Batangas City, 4200
FORMS PROCESS CYCLE
TIME
PERSON
RESPONSIBLE/
OFFICE/LOCATION
None 3 minutes OSAS Central
Office
None 5-10 minutes OSAS Central
Office
888000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service
January to December
Mondays-Fridays
7:00 am-6:00 pm without noon break
Who May Avail of the Service
Students/Faculty/Employee & Public in general
What are the Requirements
Request letters
Duration
3 minutes
How to Avail of the Service
STEP APPLICANT/CLIENT
ACTIVITY SERVICE PROVIDER
1 Gives the Request
Letter
Check/Verify the document
as to its content and
completeness of its
signatories or attachments.
2
Waits for the letter to
be recorded by the
person-in-charge
Letter will be given file
number/code and will be
encoded to database for the
purpose of tracking.
3 Gives the Receiving
copy/logbook
Receiving copy or logbook
will be evaluted by the
person-in-charge before
signing.
Note: The request letter/document will be forwarded to the proper
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receiving of Request Letters
SERVICE PROVIDER
DURATION OF ACTIVITY
(under normal
circumstances)
PERSON-IN-CHARGE
Check/Verify the document
as to its content and
completeness of its
signatories or attachments.
1 minute Admin Aide VI or
Admin Assistant II
Letter will be given file
number/code and will be
encoded to database for the
purpose of tracking.
1 minute Admin Aide VI or
Admin Assistant II
Receiving copy or logbook
will be evaluted by the
charge before
signing.
1 minute Admin Aide VI or
Admin Assistant II
Note: The request letter/document will be forwarded to the proper recipient or next signatory after being signed/commented/approved by the OSAS Director.
END OF TRANSACTION
CHARGE FEES FORMS OUTPUT
Admin Aide VI or
Admin Assistant II None None Documents were verified.
Admin Aide VI or
Admin Assistant II None None
Letter was recorded in the
database with a file number.
Admin Aide VI or
Admin Assistant II None None
Receiving copy/ Logbook was
signed as proof for the receipt
of the request/document and
was returned to the client.
or next signatory after being signed/commented/approved by the OSAS Director.
888111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Answering Queries Regarding Student Affairs and Services
Schedule of Availability of Service
January to December
Mondays-Fridays
7:00 am-6:00 pm without noonbreak
Who May Avail of the Service
Students/Faculty/Employee & Public in general
What are the Requirements
None
Duration
5-10 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT
ACTIVITY SERVICE PROVIDER
1
Asks questions
regarding Student
Affairs and Services
matters
Answers and explains
matters clearly &
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Answering Queries Regarding Student Affairs and Services
SERVICE PROVIDER
DURATION OF ACTIVITY
(under normal
circumstances)
PERSON-IN-CHARGE
Answers and explains
matters clearly & politely 5 – 10 minutes
Admin Aide VI or
Admin Assistant II
END OF TRANSACTION
Answering Queries Regarding Student Affairs and Services
CHARGE FEES FORMS OUTPUT
Admin Aide VI or
Admin Assistant II None None
Queries were answered and
well explained OSAS matters.
888222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
OOOffffffiiiccceee
Profile
The Culture and Arts Office aims to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatS
students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense
values and behavior, and excellence for the development of a healthy and alert citizenry.
Location
2nd
Floor – Gov. Feliciano “Sanoy” Leviste Memorial Multi
Contact Details
(043) 300-2202 local 220 / (043) 300-2273 local 1146
Frontline Service Target
1 Dissemination of information
regarding Cultural and Arts
Scholarship.
Students,
Faculty and
Public
2 Answering queries regarding
Cultural and Arts matters
Students,
Faculty and
Public
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
eee ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr CCCuuullltttuuurrraaa
to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatS
students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense
values and behavior, and excellence for the development of a healthy and alert citizenry.
Gov. Feliciano “Sanoy” Leviste Memorial Multi-Purpose Gymnasium, Main Campus I
2273 local 1146
Requirements Schedule of Availability of
Service Fees
Students,
Faculty and
None Monday, 8:00am-6:00pm
Without noon break
Tuesday-Friday,
7:00am-6:00pm
Without noon break
Saturday, 8:00am-5:00pm
With noon break
Monday-Friday,
8:00am-5:00pm
With noon break
(Extension Campuses)
None Flyers
Tarpaulin
Students,
and
None Monday, 8:00am-6:00pm
Without noon break
Tuesday-Friday,
7:00am-6:00pm
Without noon break
Saturday, 8:00am-5:00pm
None None
raaalll aaannnddd AAArrrtttsss
to provide quality theoretical and practical learning opportunities in the field of cultural, to cultivate potentials of BatStateU
students and personnel. It aims to produce competitive students, trainers, choreographers, and officials with a strong sense of personal discipline, wholesome
Forms Process Cycle
Time
Responsible/Person/ Office/Location
Flyers
Tarpaulin
Every
semester
Twice a
month
2hrs/day
Cultural and Arts
Staff/Cultural and Arts
Office/Extension
Campuses
None 4-10 minutes Cultural and Arts
Staff/Cultural and Arts
Office/Extension
Campuses
888333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Conducting try-outs of auditions
and trainings of Cultural groups
Old and
new
students
4 Issuance of application form to
qualified performers.
Students
who are
qualified in
the
auditions
5 Issuance of application form to
performers who will avail for the
continuance of their scholarship
Performers
who will
avail for
the
continuanc
e of their
Scholarship
6 Receiving of completely filled up
application form
Performers
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
With noon break
Monday-Friday,
8:00am-5:00pm
With noon break
(Extension Campuses)
Old and
students
Registration
form, Health
Certificate and
Parental Waiver
Monday-Friday,
4:00pm-6:00pm
Saturday
8:00am-5:00pm
None Recommendation
Form, Health
Certificate and
Parental Waiver
Students
are
in
auditions
NSO, 4 pcs.
pictures (2x2)
Reports of
Grades,
Certification of
passing the
audition
Monday
8:00am-6:00pm
without noon break
Tuesday-Friday
7:00am-6:00pm
without noon break
Saturday
8:00am-5:00pm
with noon break
None
Commitment Form
and Certification of
Performers
who will
avail for
continuanc
of their
Scholarship
NSO, 4 pcs. (2x2)
Reports of
Grades of the
previous
semester
Monday
8:00am-6:00pm
without noon break
Tuesday-Friday
7:00am-6:00pm
without noon break
Saturday
8:00am-5:00pm
with noon break
None
Commitment Form
and
for Continuance
Performers Statement of
Commitment
Form,
Certification for
Availing
Certification for
Continuance
Monday – Friday
8:00 am – 5:00 pm
None
Commitment Form,
Certification for
Certification for
Recommendation
Form, Health
Certificate and
Parental Waiver
8 hours Cultural and Arts Staff/
Cultural and Arts
Office/Choreographers
and Trainors of Different
Cultural groups by
campus
Statement of
Commitment Form
and Certification of
Passing
5-10 mins Cultural and Arts
Staff/ Cultural and Arts
Office
Statement of
Commitment Form
and Certification
for Continuance
5-10 mins. Cultural and Arts
Staff/ Cultural and Arts
Office/ School/College
Dean of the applicants
and Scholarship and
Financial Assistance
Office
Statement of
Commitment Form,
Certification for
Availing
Certification for
Continuance
5-10 mins. Cultural and Arts
Staff/ Cultural and Arts
Office
888444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
7 Conducting of in house training Performers,
Trainers
and
Officials
8 Participation in Cultural
Competitions and programs in
all levels.
Performers
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Performers, Health and
Parental Waiver
In – house Training by
Campus
(Three times a week)
In-house training
university-wide
(Twice a year)
None
Parental Waiver
Performers NSO, 4 pcs. (2x2)
pictures,
Registration
Form, Reports of
Grades, TOR,
Health and
Parental Waiver
and Certificate
Form if
Graduating
Students
Year Round
USCAA
SCUAA IV-A&B Olympics
PASUC Olympics
Batangas City Town Fiesta
Batangas City Foundation
Day BatStateU
programs/events and
activities
LGU’s and NGO’s
programs/events and
activities/invitations
None
Parental Waiver
Excuse letter
Health and
Parental Waiver
Every Day
8 hrs
Cultural and Arts
Staff/ Cultural and Arts
Office/Heads/
Coordinators, Officials,
Coaches and Trainers
Health and
Parental Waiver
and Certificate
Excuse letter
As Scheduled
Cultural and Arts
Staff/ Cultural and Arts
Office/Heads/
Coordinators, Officials,
Coaches and Trainers
888555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Dissemination of Information
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Monday-Friday
8:00a.m. - 5:00p.m. With noon break (Extension Campuses)
Who May Avail of the Service
Students, Faculty, Public
What are the Requirements
None
Duration
Every Semester / Twice a Month
2 hrs/day
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1 Read announcement through
posted tarpaulin and
distribute flyers
Posting of Tarpaulin of
announcement on
Cultural Scholarship and
distribution of flyers.
2 Inquire and secure
application form
Issuance of application
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Dissemination of Information Regarding Cultural and Arts Scholarship
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
th noon break (Main Campus)
5:00p.m. With noon break (Extension Campuses)
Service Provider
Activity
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Posting of Tarpaulin of
announcement on
Cultural Scholarship and
distribution of flyers.
5 mins Cultural and Arts
Staff/ Cultural and Arts Office
Issuance of application
form
10 mins Cultural and
Staff/ Cultural and Arts Office
END OF TRANSACTION
Regarding Cultural and Arts Scholarship
Person In Charge
Fees
Forms
Output
Cultural and Arts
Staff/ Cultural and Arts Office
None None Tarpaulin
posted
Flyers given out
Cultural and Arts
Staff/ Cultural and Arts Office
None None Application
Form
888666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Answering queries regarding Cultural and Arts matters
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Monday-Friday
8:00a.m. - 5:00p.m. With noon break (Extension Campuses)
Who May Avail of the Service
Students, Faculty, Public
What are the Requirements
None
Duration
4 - 10 minutes
How to Avail of the Services
Step
Applicant/Client Activity
1 State the inquiry to the
Office Staff
2 Verify the next steps
depending on the nature of the inquiry
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Answering queries regarding Cultural and Arts matters
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
5:00p.m. With noon break (Main Campus)
5:00p.m. With noon break (Extension Campuses)
Service
Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Answers and
explains
matters clearly
& politely
5 mins Cultural and Arts
Staff/ Cultural and Arts
Office
Explain fully
what to do
2-5 mins Cultural and Arts
Staff/ Cultural and Arts
Office
END OF TRANSACTION
Answering queries regarding Cultural and Arts matters
Person In Charge
Fees
Forms
Output
Cultural and Arts
Staff/ Cultural and Arts
None None Queries answered
and cultural and
arts
matters well
explained
Cultural and Arts
Staff/ Cultural and Arts
None None Properly
disseminated
information
888777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Conducting of auditions and trainings of cultural groups
Schedule of Availability of Service
January to December
Monday-Friday
4:00am– 6:00pm
Saturday
8:00 am – 5:00 pm
Who May Avail of the Service
Old and New Students
What are the Requirements
Registration Form & Medical Certificate
Duration
2-8 hours
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1 Inquire the scheduled auditions
of the different cultural groups
Announce/Post
scheduled of try
and auditions with
requirements
2
Participate in the auditions
conducted by the trainors of
each cultural group
Conduct series
auditions
3
Read announcement posted on
bulletin board of the list of
Posting on the
bulletin board of the
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conducting of auditions and trainings of cultural groups
Service Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Announce/Post
scheduled of try-outs
and auditions with
requirements
2-5 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
Conduct series
auditions
2-4 hours
Cultural and Arts
Staff/ Cultural and
Arts Office
Trainors of different
Cultural Groups
Posting on the
bulletin board of the
2-5 mins
Cultural and Arts
Conducting of auditions and trainings of cultural groups
Fees
Forms
Output
None
None
Fully understood
the requirements
and scheduled of
auditions
None
None
Properly disseminated
Information
None
Recommendation
Form/ Health and
Issued of certification
of passing to the
888888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
names who the passed
the auditions
list of names who
passed the try
and auditions
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
list of names who
passed the try-outs
and auditions
Staff/ Cultural and
Arts Office
END OF TRANSACTION
Parental Waiver qualifiers
888999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Issuance of application form to qualified performers
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Who May Avail of the Service
Performers who qualified in auditions
What are the Requirements
NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures,
Duration
5 – 10 minutes
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1 Secure application form
Issues application form
2 Inquire what to do Explain the terms and
condition stated in the
Statement of
Commitment
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of application form to qualified performers
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
5:00p.m. With noon break (Main Campus)
Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades, Registration form, Certification of Passing the audition
Service Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge Fees
Issues application form 5 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
None
Explain the terms and
condition stated in the
Statement of
Commitment
5-10 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
None
Issuance of application form to qualified performers
Reports of Grades, Registration form, Certification of Passing the audition
Fees
Forms
Output
None Statement of
Commitment/
Certification for
Passing
Application forms given
out
None Statement of
Commitment/
Certification for
Availing
Fully understood
the terms and
conditions,
requirements
999000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Explain how to fill
application form and to
comply with the
requirements
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Explain how to fill-up
application form and to
comply with the
requirements
END OF TRANSACTION
and filling up
process
999111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Issuance of application form to qualified performers who will avail for the continuance of their scholarship
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Who May Avail of the Service
Performers who will avail for the continuance of their scholarship
What are the Requirements
NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form
5 – 10 minutes
How to Avail of the Services
Step
Applicant/Client
Activity
Service Provider
1 Secure application
form
Issues application form
2 Inquire what to do Explain the terms and
condition stated in the
Statement of Commitment
Explain how to fill
application form and to
comply with the
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of application form to qualified performers who will avail for the continuance of their scholarship
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
5:00p.m. With noon break (Main Campus)
Performers who will avail for the continuance of their scholarship
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form
Service Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Issues application form 2-5 mins Cultural and Arts
Staff/ Cultural and
Arts Office
Explain the terms and
condition stated in the
Statement of Commitment
Explain how to fill-up
application form and to
requirements
5-10 mins Cultural and Arts
Staff/ Cultural and
Arts Office
END OF TRANSACTION
Issuance of application form to qualified performers who will avail for the continuance of their scholarship
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Reports of Grades of the previous semester and Registration form
Fees
Forms
Output
None Statement of
Commitment/
Certification for
Passing
Application forms
given out
None Statement of
Commitment/
Certification for
Availing
Fully understood
the terms and
conditions,
requirements
and filling up
process
999222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Who May Avail of the Service
Old and New Performers
What are the Requirements
NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester
Duration
5-10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1 Submit filled up
application form
Accepts and evaluates
submitted application form
2
Present Reports of Rating
during the previous
semester (Old Members
Evaluation of Grades
3 Inquire what to do Inform performers regarding their
training, practices, rehearsals,
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receiving of filled-up application forms
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
Campus)
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester
Service Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Accepts and evaluates
submitted application form
2-5 mins Cultural and Arts
Staff/ Cultural and
Arts Office
Evaluation of Grades 5-10 hours Cultural & Arts
Staff/ Cultural &
Arts Office
Inform performers regarding their
training, practices, rehearsals,
5 - 10 mins Cultural and Arts
Staff/ Cultural and
application forms
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration form, Reports of Grades of the previous semester
Fees
Forms
Output
None Statement of
Commitment/Certification
for Availing or
Continuance
Application filed
None Reports of Rating Properly Evaluated
None None Fully explained the
schedule of
999333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
presentations and
competition.
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
presentations and
competition.
Arts Office
END OF TRANSACTION
cultural activities
999444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Who May Avail of the Service
Old and New Performers
What are the Requirements
Registration Form & Medical Certificate
Duration
In- House Training – 2 hours
In- House Training/ Every Day – 8 hours
How to Avail of the Services
Step
Applicant/Client
Activity
Service Provider
1
Secure Health and
Parental
Waiver
Issuance of Health
and Parental
Waiver
2
Secure Letter of
Excuse
Issuance of Letter
of Excuse
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conducting of In-house training
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
5:00p.m. With noon break (Main Campus)
Service Provider
Duration of Activity
(Under Normal
Circumstances)
Person In Charge
Issuance of Health
and Parental
Waiver
2-5 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
Issuance of Letter
of Excuse 2 - 5 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
Fees
Forms
Output
None Health and
Parental Waiver Form given out
None Letter of Excuse Excuse Letter given
out
999555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3 Inquire what to do Inform the venue
time of the in
house training.
Tell the things to
bring and inform
the house rules
during the
in- house training
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Inform the venue
dates,
time of the in-
house training.
Tell the things to
bring and inform
the house rules
during the
house training
1 hr Cultural and Arts
Staff/ Cultural and
Arts Office
END OF TRANSACTION
None
Recommendation
Form/ Health and
Parental Waiver
Fully explained the
Information
regarding the
training
999666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
Participating in the Cultural Competitions in all
Schedule of Availability of Service
January to December
Monday
8:00 a.m. – 6:00p.m. With noon break (Main Campus)
Tuesday-Friday
7:00a.m. - 6:00p.m. Without noon break (Main Campus)
Saturday
8:00 a.m. – 5:00p.m. With noon break (Main Campus)
Who May Avail of the Service
Old and New Performers
What are the Requirements
NSO-authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver
Duration
As scheduled
How to Avail of the Services
Step Applicant/Client
Activity
Service Provider
1 Secure Health and
Parental Waiver
Issuance of Health and
Parental Waiver
2 Submit the required
credentials
Receiving of requirement
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Participating in the Cultural Competitions in all
6:00p.m. With noon break (Main Campus)
6:00p.m. Without noon break (Main Campus)
5:00p.m. With noon break (Main Campus)
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver
Service Provider
Duration of
Activity
(Under Normal
Circumstances)
Person In Charge
Issuance of Health and
Parental Waiver
2-5 mins Cultural and Arts
Staff/ Cultural and
Arts Office
Receiving of requirement
needed
5 – 10 mins Cultural and Arts
Staff/ Cultural and
Arts Office
Participating in the Cultural Competitions in all levels
authenticated Birth Certificate, 4 pcs. (2x2) pictures, Registration Form, Report of Grades, Health and Parental Waiver
Fees
Forms
Output
None Health and
Parental Waiver
Form given out
None Letter of Excuse Excuse Letter
given out
999777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
3
Ask queries
regarding the in-
house training
Inform the venue dates,
time of the in
Tell the things to bring and
inform the house rules during
the in
4
Secure Letter of
Excuse
Issuance Letter of Excuse
5
Participate in the
scheduled
competitions
Participating/ Competing in
the different Cultural
SCUAA IV
PASUC Olympics
Batangas City Town Fiesta
Batangas City Foundation Day
BatStateU programs/events
LGU’s and NGO’s
programs/events and
activities/invitations
6
Inquire what to do Give the dates, venue, time,
events and schedule of
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Inform the venue dates,
time of the in-house training.
Tell the things to bring and
inform the house rules during
the in- house training
1 hr Cultural and Arts
Staff/ Cultural and
Arts Office
Issuance Letter of Excuse
2 - 5 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
Participating/ Competing in
the different Cultural
Competitions.
USCAA
SCUAA IV-A&B Olympics
PASUC Olympics
Batangas City Town Fiesta
Batangas City Foundation Day
BatStateU programs/events
and activities
LGU’s and NGO’s
programs/events and
activities/invitations
As Scheduled
8 hrs / day
Cultural and Arts
Staff/ Cultural and
Arts Office
Give the dates, venue, time,
events and schedule of
Competitions
10 mins
Cultural and Arts
Staff/ Cultural and
Arts Office
END OF TRANSACTION
None
NSO, 4 pcs. (2x2)
pictures,
Registration Form,
Report of Grades (TOR),
Health and Parental
Waiver Certification Form
if Graduating
Properly check
and
sort out the
credentials
None
Letter of Excuse
Forms given out
None
None
Participated in
the
different Cultural
Competitions
None
None
Fully given and
explained the
information
999888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
OOOffffffiiiccceee ooofff ttt
Profile The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal
through the development and implementation of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set
by the Office of Student Affairs and Services (OSAS).
The Office offers activities that support and complement the mission and vision of th
students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holis
career, personal-social. Specifically, OGC works to develop well
changes.
Location OSAS Building
Contact Details 300-2202 loc 105 (MAIN)
FRONTLINE SERVICE CLIENTS
1. Request for the
Certificate of Good Moral
Character (CGMC)
For School Requirement Transferees
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr GGGuuuiiidddaaannnccceee aaa
The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal
on of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set
by the Office of Student Affairs and Services (OSAS).
The Office offers activities that support and complement the mission and vision of the University in maximizing the growth and development of the
students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holis
ically, OGC works to develop well-functioning individual by helping the students make important choices and helping them make
REQUIREMENTS SCHEDULE OF
AVAILABILITY OF
SERVICE
FEES
1. Accomplished Exit Interview
Questionnaire
2. Accomplished Exit Interview
Form
3. Request Slip signed by the
OSD Coordinator
4. Official Receipt of payment
5. One (1) Documentary Stamp
Monday to
Friday
8:00am-5:00pm
Php30
aaannnddd CCCooouuunnnssseeellliiinnnggg
The Office of Guidance and Counseling ensures meeting the students’ academic, career and personal-social needs and promoting students’ competence
on of comprehensive guidance and counseling program. It implements activities covered by the policies and plans set
e University in maximizing the growth and development of the
students. Office of Guidance and Counseling (OGC) as one of the offices of Student Services provides assistance for the holistic development of students- academic,
functioning individual by helping the students make important choices and helping them make
FEES FORMS PROCESS
CYCLE TIME
RESPONSIBLE
PERSON/ OFFICE/
LOCATION
Php30 Exit Interview
Questionnaire
and Exit
Interview
Form
Request Slip
1 hour and
10 minutes
Guidance
Facilitator/
Guidance Head
999999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii
For Employment, Board
Examinations, Further Studies
Graduates/Alumni
For Scholarship Student-Applicants
For On-the-Job-Training Students enrolled in
Internship/OJT
For TOSA and Other
Honors/Awards
Student-Applicants
i ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
1. Photocopy of any proof of
graduation (e.g. Diploma,
TOR, etc.)
2. Request Slip signed by the
OSD Coordinator
3. Official Receipt of payment
4. One (1) Documentary Stamp
Monday to
Friday
8:00am-5:00pm
Php55
Applicants 1. Photocopy of Certification
from the Scholarship Office
2. Request Slip signed by the
OSD Coordinator
3. Official Receipt of payment
4. One (1) Documentary Stamp
Monday to
Friday
8:00am-5:00pm
Not
Applicable
Students enrolled in 1. Request Slip signed by the
OJT Coordinator (as proof
that the student attended
the OJT orientation seminar)
and Discipline coordinator
(to certify that the student
has/ has no records of
discipline case/s).
2. Official Receipt of payment
3. One (1) Documentary Stamp
Monday to
Friday
8:00am-5:00pm
Not
Applicable
Applicants 1. Photocopy of TOSA
Application Form/ any proof
of application of
honor/award to any
organization (e.g. invitation,
application form, etc.)
2. Photocopy of Registration
form (Current Semester)
3. Request Slip signed by the
OSD Coordinator
4. Official Receipt of payment
5. One (1) Documentary Stamp
Monday to
Friday
8:00am-5:00pm
Not
Applicable
Php55 Request Slip 25 minutes Guidance
Facilitator/
Guidance Head
Not
Applicable
Request Slip 25 minutes Guidance
Facilitator/
Guidance Head
Not
Applicable
Request Slip 25 minutes Guidance
Facilitator/
Guidance Head
Not
Applicable
Request Slip 25 minutes Guidance
Facilitator/
Guidance Head
111000000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
2. Exit Interview Shifters and
Transferees
3. Counseling (Walk-in) Students
4. Request for
Counseling/Consultation/
Group Guidance/Home
Visit/ Referral
Students, Advisers,
Faculty Members,
Administrators,
Parents/Guardians
5. Request for Admission
Slip
Students
6. Request for
Recommendation Letter
Transferees,
Students,
Graduates/Alumni
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
1. Accomplished Exit Interview
Questionnaire
2. Exit Interview Form
Monday to
Friday
8:00am-5:00pm
Not
Applicable
None Monday to
Friday
8:00am-5:00pm
Not
Applicable
Students, Advisers,
Parents/Guardians
1. Letter of request address to
the Guidance Head/
Guidance Facilitator
2. Accomplished Referral Form
(Referral)
Monday to
Friday
8:00am-5:00pm
Not
Applicable
1. Medical Certificate/ Excuse
letter from the Parent
and/or
Guardian/Organization
Adviser and/or
College/department
Authority
2. Accomplished Report of
Absences signed by the
Faculty requesting the
admission slip
Monday to
Friday
8:00am-5:00pm
Not
Applicable
1. Letter of Request and/or any
proof of the need for
recommendation letter (e.g.
photocopy of the
recommendation form from
the requesting institution,
list of requirements with the
name of the institution
requiring, etc.)
2. Photocopy of TOR/Diploma
(Graduates)
Monday to
Friday
8:00am-5:00pm
Not
Applicable
Not
Applicable
Request Slip Guidance
Facilitator/
Guidance Head
Not
Applicable
Counseling
Form
20-45 miutes Guidance
Facilitator/
Guidance Head
Not
Applicable
Referral Form 30 minutes Guidance
Facilitator/
Guidance Head
Not
Applicable
Report of
Absences
Form
Admission Slip
30 minutes Guidance
Facilitator/
Guidance Head
Not
Applicable
30-45 minutes Guidance
Facilitator/
Guidance Head
111000111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for the Certificate of Good Moral Character (CGMC)
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service Transferees
What are the Requirements 1. Accomplished Exit Interview Questionnaire
2. Accomplished Exit Interview Form
3. Request Slip signed by the OSD Coordinator
4. Official Receipt of payment
5. One (1) Documentary Stamp
Duration 1 hour and 10 minutes
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Secure and answer the Exit
Interview Questionnaire and fill
out the Exit Interview Form
Office of Guidance
and Counseling
2 Secure signature of the Adviser
and the College Dean/Head
Department/College
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for the Certificate of Good Moral Character (CGMC)(For School Requirement)
Accomplished Exit Interview Questionnaire
Request Slip signed by the OSD Coordinator
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling
20 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Department/College 10 minutes Adviser
College
Dean/Department
Head
Not Applicable
Request for the Certificate of Good Moral Character (CGMC)
Fees Forms Output
Not Applicable Exit Interview
Questionnaire, Exit
Interview Form
Released Forms
Not Applicable Exit Interview Form Accomplished Exit
Interview Form
111000222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Submit the accomplished Exit
Interview Questionnaire and Exit
Interview Form to the Guidance
Facilitator/Guidance Head and
undergo exit interview
Office of Guidance
and Counseling
4 Secure request slip for CGMC
from the Guidance Office
Office of Guidance
and Counseling
5 Pay Php30 to the Cashier Cashier’s Office
6 Present the official receipt of
payment and submit one (1)
documentary stamp to the
Guidance Facilitator/ Guidance
Head
Office of Guidance
and Counseling
7 Receive CGMC from the
Guidance Facilitator/Guidance
Head and log in the record book
for released CGMC
Office of Guidance
and Counseling
8 Secure dry seal from the
Registrar’s office
Registrar’s Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Office of Guidance
and Counseling
15 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
2 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Cashier’s Office 5 minutes Cashier
Office of Guidance
and Counseling
10 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Registrar’s Office 3 minutes Office Personnel Not Applicable
END OF TRANSACTION
Not Applicable Exit Interview
Questionnaire, Exit
Interview Form
Exit Interview Data
Not Applicable Request Slip Filled out Request
Slip
Php30 Request Slip
Official Receipt
Issued Official
Receipt
Not Applicable Request Slip CGMC (printed)
Not Applicable Request Slip CGMC (Released)
Not Applicable Not Applicable Official Sealed
CGMC
111000333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for the Certificate of Good Moral Character (CGMC)(For Employment,
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service Graduates/Alumni
What are the Requirements 1. Photocopy of any proof of graduation (e.g. Diploma, TOR, etc.)
2. Request Slip signed by the OSD Coordinator
3. Official Receipt of payment
4. One (1) Documentary Stamp
Duration 25 minutes
How to Avail of the Service
Step Applicant/Client Activity Service Provider
1 Present Certification from the
Scholarship Office to the
Guidance Facilitator/Guidance
Head and secure request slip for
CGMC
Office of Guidance
and Counseling
2 Secure signature from the OSD
Coordinator
Office of Guidance
and Counseling
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for the Certificate of Good Moral Character (CGMC)(For Employment, Board Examinations, Further
Photocopy of any proof of graduation (e.g. Diploma, TOR, etc.)
signed by the OSD Coordinator
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Request for the Certificate of Good Moral Character (CGMC) Board Examinations, Further Studies)
Fees Forms Output
Not Applicable Not Applicable
Not Applicable Request Slip Filled out Request
Slip
111000444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Pay Php30 to the Cashier Cashier’s Office
4 Present the official receipt of
payment and submit photocopy
of any proof of graduation and
one (1) documentary stamp to
the Guidance Facilitator/
Guidance Head
Office of Guidance
and Counseling
5 Receive CGMC from the
Guidance Facilitator/Guidance
Head and log in the record book
for released CGMC
Office of Guidance
and Counseling
6 Secure dry seal from the
Registrar’s office
Registrar’s Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Cashier’s Office 5 minutes Cashier
Office of Guidance
and Counseling
10 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Registrar’s Office 5 minutes Office Personnel Not Applicable
END OF TRANSACTION
Php30 Request Slip
Official Receipt
Issued Official
Receipt
Not Applicable Request Slip CGMC (printed)
Not Applicable Request Slip CGMC (Released)
Not Applicable Not Applicable Official Sealed
CGMC
111000555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service Student-Applicants
What are the Requirements 1. Photocopy of Certification from the Scholarship Office
2. Request Slip signed by the OSD Coordinator
3. Official Receipt of payment
4. One (1) Documentary Stamp
Duration 25 minutes
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Present Certification from the
Scholarship Office to the
Guidance Facilitator/Guidance
Head and secure request slip for
CGMC
Office of Guidance
and Counseling
2 Secure signature from the OSD
Coordinator Office of Student
Discipline
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for the Certificate of Good Moral Character (CGMC)(For Scholarship)
from the Scholarship Office
Request Slip signed by the OSD Coordinator
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling 5 minutes
Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Student
Discipline 5 minutes
OSD
Coordinator/OSD
Head
Not Applicable
the Certificate of Good Moral Character (CGMC)
Fees Forms Output
Not Applicable Request Slip Filled out Request
Slip
Not Applicable Request Slip Accomplished
Request Slip
111000666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Submit photocopy of
Certification from the
Scholarship Office, accomplished
request slip and one (1)
documentary stamp to the
Guidance Facilitator/ Guidance
Head
Office of Guidance
and Counseling
4 Receive CGMC from the
Guidance Facilitator/Guidance
Head and log in the record book
for released CGMC
Office of Guidance
and Counseling
5 Secure dry seal from the
Registrar’s office
Registrar’s Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Office of Guidance
and Counseling 10 minutes
Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling 5 minutes
Guidance
Facilitator/
Guidance Head
Not Applicable
Registrar’s Office 5 minutes Office Personnel Not Applicable
END OF TRANSACTION
Not Applicable Request Slip CGMC (printed)
Not Applicable Request Slip CGMC (Released)
Not Applicable Not Applicable Official Sealed
CGMC
111000777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for the Certificate of Good Moral Character (CGMC)
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service Student-Applicants
What are the Requirements 1. Photocopy of TOSA Application Form/ any proof of
2. Photocopy of Registration form (Current Semester)
3. Request Slip signed by the OSD Coordinator
4. Official Receipt of payment
5. One (1) Documentary Stamp
Duration 25 minutes
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Present proof of application of
honor/award to the Guidance
Facilitator/Guidance Head and
secure request slip for CGMC
Office of Guidance
and Counseling
2 Secure signature from the OSD
Coordinator
Office of Student
Discipline
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for the Certificate of Good Moral Character (CGMC)(For TOSA and Other Honors/Awards)
Photocopy of TOSA Application Form/ any proof of application of honor/award to any organization (e.g. invitation, application form, etc.)
Photocopy of Registration form (Current Semester)
Request Slip signed by the OSD Coordinator
Service Provider Duration of Activity (Under Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Student
Discipline
5 minutes OSD
Coordinator/OSD
Head
Not Applicable
Request for the Certificate of Good Moral Character (CGMC) (For TOSA and Other Honors/Awards)
application of honor/award to any organization (e.g. invitation, application form, etc.)
Fees Forms Output
Not Applicable Request Slip Filled out Request
Slip
Not Applicable Request Slip Accomplished
Request Slip
111000888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Submit photocopy of proof of
application, accomplished
request slip and one (1)
documentary stamp to the
Guidance Facilitator/ Guidance
Head
Office of Guidance
and Counseling
4 Receive CGMC from the
Guidance Facilitator/Guidance
Head and log in the record book
for released CGMC
Office of Guidance
and Counseling
5 Secure dry seal from the
Registrar’s office
Registrar’s Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Office of Guidance
and Counseling
10 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Registrar’s Office 5 minutes Office Personnel Not Applicable
END OF TRANSACTION
Not Applicable Request Slip CGMC (printed)
Not Applicable Request Slip CGMC (Released)
Not Applicable Not Applicable Official Sealed
CGMC
111000999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service Students
What are the Requirements None
Duration 20-45 minutes
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Visit the Guidance Facilitator/
Guidance Head and undergo
counseling session
Office of Guidance
and Counseling
2 Log the visit in the counseling
record book
Office of Guidance
and Counseling
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Counseling: Walk-in
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling
20-40 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
END OF TRANSACTION
Fees Forms Output
Not Applicable Counseling Form Counseling Record
Not Applicable Logsheet Counseling Record
111111000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for Counseling/Consultation/ Group Guidance/Home Visit/
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service
Students, Advisers, Faculty Members, Administrators, Parents/Guardians
What are the Requirements 1. Letter of request address to the Guidance Facilitator/Guidance Head
2. Accomplished Referral Form (Referral)
Duration 30 minutes
How to Avail of the Service Step Applicant/Client Activity
1 Submit request letter and/or
accomplished referral form to the
Guidance Facilitator/Guidance Head
2 Secure the schedule, venue, persons
involve, etc. Of
Counseling/Consultation/ Group
Guidance/Home Visit/ Referral
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Counseling/Consultation/ Group Guidance/Home Visit/
Students, Advisers, Faculty Members, Administrators, Parents/Guardians
to the Guidance Facilitator/Guidance Head
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of
Guidance and
Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of
Guidance and
Counseling
25 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
END OF TRANSACTION
Request for Counseling/Consultation/ Group Guidance/Home Visit/ Referral
Fees Forms Output
Not Applicable Referral Form Request Letter/
Accomplished referral
form
Not Applicable Not Applicable Detailed Plan of
Counseling/Consultation/
Group Guidance/Home
Visit/ Referral
111111111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service
Students
What are the Requirements 1. Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority
2. Accomplished Report of Absences signed by the Faculty requesting the admission slip
Duration 30 minutes
How to Avail of the Service Step Applicant/Client Activity
1 Present medical certificate/excuse
letter to and secure report of
absences form from the Guidance
Facilitator/Guidance Head
Office of Guidance
2 Accomplish the report of absences
and secure the signature of the
faculty requesting the admission
slip
College/Department
3 Submit the medical Office of Guidance
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Admission Slip
Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority
Accomplished Report of Absences signed by the Faculty requesting the admission slip
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
College/Department 5 minutes Faculty Not Applicable
Office of Guidance 10 minutes Guidance Not Applicable
Medical Certificate/Excuse letter from the Parent and/or Guardian/Organization Adviser and/or College/Department Authority
Fees Forms Output
Not Applicable Report of
Absences
None
Not Applicable Report of
Absences
Accomplished Report of
Absences
Not Applicable Report of Accomplished admission
111111222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
certificate/excuse letter and the
accomplished report of absences to
the Guidance Facilitator/Guidance
Head and secure the admission slip
4 Receive admission letter from the
Guidance Facilitator/Guidance Head
and log in the record book for
released admission slip
Office of Guidance
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
and Counseling Facilitator/
Guidance Head
Office of Guidance
and Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
END OF TRANSACTION
Absences slip
Not Applicable Admission slip Admission Letter
111111333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service
Transferees, Students, Graduates/Alumni
What are the Requirements 1. Letter of Request and/or any proof of the need for recommendation letter
(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institu
2. Photocopy of TOR/Diploma (Graduates)
3. Photocopy of Report of grades (Transferees)
4. Photocopy of Registration Form (Students)
Duration 30 minutes
How to Avail of the Service Step Applicant/Client Activity
1 Submit letter of request/ any proof of
the need for recommendation letter
and photocopy of documents to
Guidance Facilitator/Guidance Head
2 Receive recommendation letter from
the Guidance Facilitator/Guidance
Head and log in the record book
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Recommendation Letter
Letter of Request and/or any proof of the need for recommendation letter
(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institu
Photocopy of TOR/Diploma (Graduates)
3. Photocopy of Report of grades (Transferees)
Photocopy of Registration Form (Students)
Service Provider Duration of Activity (Under
Normal Circumstances)
Person in Charge
Office of
Guidance and
Counseling
30 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of
Guidance and
Counseling
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
END OF TRANSACTION
Request for Recommendation Letter
(e.g. photocopy of the recommendation form from the requesting institution, list of requirements with the name of the institution requiring, etc.)
Fees Forms Output
Not Applicable Report of
Absences
None
Not Applicable Recommendation
Letter
Recommendation Letter
(Released)
111111444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccc
Profile
It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students
for employment related to their field of education, and compatible to their skills and specialization. The office also responds t
industries in their search for top/quality graduates that can fill
Location
Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas C
Contact Details
(043) 300 2201 loc. 102 / VOIP 1142
FRONTLINE SERVICE CLIENTS
1. Requesting for appointment
of various industries/agencies/
Establishments for possible
partnership with the University
Various
Industries/Agencies/
Establishments,
both public and
private
2. Securing approval for list of
graduates/alumni/topnotchers
of the University
Various
Industries/Agencies/
Establishments,
both public and
private
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ccceee ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr JJJooobbb PPP
It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students
employment related to their field of education, and compatible to their skills and specialization. The office also responds t
industries in their search for top/quality graduates that can fill-in their manpower needs usually by asking list of graduates/topnotchers.
Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas C
REQUIREMENTS SCHEDULE OF
AVAILABILITY OF
SERVICE
FEES
Industries/Agencies/
Establishments,
both public and
Request letter
addressed to the
University
President
Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or
letter via post
office)
None
Industries/Agencies/
Establishments,
both public and
Request letter
addressed to the
University
President
Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or
letter via post
office)
None
PPPlllaaaccceeemmmeeennnttt
It is the aim of the Job Placement Office to provide useful assistance to both alumni, graduating and undergraduate students of the University in their search
employment related to their field of education, and compatible to their skills and specialization. The office also responds to the needs and request of various
ly by asking list of graduates/topnotchers.
Office of Student Affairs and Services Central Office, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas City, 4200
FORMS PROCESS CYCLE
TIME
PERSON
RESPONSIBLE/
OFFICE/LOCATION
None 1-2 minutes University
President, Director
of OSAS, Assistant
Director of Job
Placement Office/
OSAS Office, GPB
Main Campus 1
None 1-2 minutes University
President, Director
of OSAS, Assistant
Director of Job
Placement Office/
OSAS Office, GPB
Main Campus 1
111111555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3. Accepting walk-in inquiries
from different
industries/agencies/
establishments for possible
partnership with the University
Various
Industries/Agencies/
Establishments,
both public and
private
4. Accepting inquiries of
graduates/alumni about
possible job vacancies
Students, Public
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Industries/Agencies/
Establishments,
both public and
N.A. Mondays to
Fridays
8:00 am-5:00 pm
None
Students, Public N.A. Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or
telephone call)
None
None 30 minutes Director of OSAS,
Assistant Director
of Job Placement
Office/ OSAS Office,
GPB Main Campus
1
None 5 minutes Assistant Director
of Job Placement
Office/ OSAS Office,
GPB Main Campus
1
111111666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Requesting of Appointment of Various Industries/Agencies/Establishments
Schedule of Availability of Service
January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service
Various Industries/Agencies/Establishments (both public and private)
What are the Requirements
Request letter addressed to: Dr. Nora Lumbera
University President, Batangas State University
Duration
1-2 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Present request
letter addressed to
the University
President to the Job
Placement Office
Job Placement
Note: Upon approval of the request, the list of graduates/alumni/board topnotchers will be forwarded to e
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Requesting of Appointment of Various Industries/Agencies/Establishments
for Possible Partnership
Various Industries/Agencies/Establishments (both public and private)
Request letter addressed to: Dr. Nora Lumbera-Magnaye
University President, Batangas State University
SERVICE PROVIDER DURATION OF
ACTIVITY
(under normal
circumstances)
PERSON-IN-
CHARGE
Job Placement
Office
1-2 minutes Mr. Gerard B. Remo
Asst. Director, Job
Placement Office
Note: Upon approval of the request, the list of graduates/alumni/board topnotchers will be forwarded to e-mail address of the requesting party.
END OF TRANSACTION
Requesting of Appointment of Various Industries/Agencies/Establishments
FEES FORMS OUTPUT
None None Request letter
received and to be
forwarded to the
Office of the
President for
approval
mail address of the requesting party.
111111777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Securing Approval for List of Graduates/Alumni/Topnotchers of the
Schedule of Availability of Service
January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service
Various Industries/Agencies/Establishments (both public and private)
What are the Requirements
Request letter addressed to: Dr. Nora Lumbera
University President, Batangas State University
Duration
1-2 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Present request
letter addressed to
the University
President to the Job
Placement Office
Job Placement
Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment requ
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Securing Approval for List of Graduates/Alumni/Topnotchers of the
Various Industries/Agencies/Establishments (both public and private)
to: Dr. Nora Lumbera-Magnaye
University President, Batangas State University
SERVICE PROVIDER DURATION OF
ACTIVITY
(under normal
circumstances)
PERSON-IN-
CHARGE
Job Placement
Office
1-2 minutes Mr. Gerard B. Remo
Asst. Director, Job
Placement Office
Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment requ
END OF TRANSACTION
Securing Approval for List of Graduates/Alumni/Topnotchers of the University
FEES FORMS OUTPUT
None None Request letter
received and to be
forwarded to the
Office of the
President for
approval
Note: Upon approval of the request, the Job Placement Office will confirm with the requesting party of their appointment request.
111111888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Walk-in Inquiries for Appointment with
Schedule of Availability of Service
January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service
Various Industries/Agencies/Establishments (both public and
What are the Requirements
On-the-spot verbal inquiry with the Job Placement Office
Duration
30 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Present request
letter addressed to
the University
President to the Job
Placement Office
Job Placement
Note: Walk-in clients will be entertained on the spot at the Job Placement Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
in Inquiries for Appointment with Industries/Various Agencies/Establishments
for Possible Partnership
Various Industries/Agencies/Establishments (both public and private)
spot verbal inquiry with the Job Placement Office
SERVICE PROVIDER DURATION OF
ACTIVITY
(under normal
circumstances)
PERSON-IN-
CHARGE
Job Placement
Office
30 minutes Mr. Gerard B. Remo
Asst. Director, Job
Placement Office
in clients will be entertained on the spot at the Job Placement Office
END OF TRANSACTION
Industries/Various Agencies/Establishments
FEES FORMS OUTPUT
None None Client enlightened
regarding their
inquiry
111111999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Accepting inquiries Schedule of Availability of Service
January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service
Students
What are the Requirements
None
Duration
5 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Students/Alumni
will ask of industries
in need of
manpower related
to his/her field of
specialization
Job Placement
Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the jo
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
inquiries of graduates/alumni about possible job vacancies
SERVICE PROVIDER DURATION OF
ACTIVITY
(under normal
circumstances)
PERSON-IN-
CHARGE
Job Placement
Office
5 minutes Mr. Gerard B. Remo
Asst. Director, Job
Placement Office
Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the jo
END OF TRANSACTION
of graduates/alumni about possible job vacancies
FEES FORMS OUTPUT
None None Students informed
of the vacancies in
various
industries/agencies/
establishments
Note: Students inquiring will be provided with the vacancies available and other pertinent information in applying for the job.
111222000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff ttthhheee AAAssssssiiisss Profile
National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). Accord
level students taking baccalaureate or vocational courses must take
Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose tha
NROTC Unit in Gov. Pablo Borbon Campuses 1 and 2 and in Malvar and the 401
CWTS and LTS programs in all campuses of the University.
Location GPB Campus 1, Rizal Avenue, Batangas City
Contact details
(043) 300-2202 loc 111
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Training Students None
2. Issuance of
certificate of
completion of the
training
Students Grade
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ssstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr NNNaaatttiiiooonnnaaalll SSSeeerrrvvviiiccceee TTTrrr
National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). Accord
level students taking baccalaureate or vocational courses must take one of the three components of this service training program, namely, Reserve Officers’
Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose tha
NROTC Unit in Gov. Pablo Borbon Campuses 1 and 2 and in Malvar and the 401st ROTC Unit in ARASOF, Lemery and Balayan campuses. The office also supervises
CWTS and LTS programs in all campuses of the University.
REQUIREMENTS SCHEDULE OF AVAILABLITY OF
SERVICE
FEES FORMS
Monday to Friday
8:00AM – 5:00PM
None Registration Form
Personal Data Sheet
Monday to Friday
8:00AM – 5:00PM
None None
rrraaaiiinnniiinnnggg PPPrrrooogggrrraaammm (((NNNSSSTTTPPP)))
National Service Training Program (NSTP) is the service training mandated under Republic Act 9163 (NSTP Act of 2001). According to the law, all tertiary
one of the three components of this service training program, namely, Reserve Officers’
Training Corps (ROTC), Civic welfare Training Service (CWTS) and Literacy Training Service (LTS). It is for this purpose that the NSTP Office manages the 307th
ROTC Unit in ARASOF, Lemery and Balayan campuses. The office also supervises
PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/LOCATION
Personal Data Sheet
Two
semesters
Office Personnel/Office of the
Director for NSP/Main Campus 1
3-10 mins Office Personnel/Office of the
Director for NSP/Main Campus 1
111222111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Weekends of every semester
Who May Avail of the Service Students
What are the requirements None
Durations Two Semesters
How to Avail of the Service Step Applicant/Client Activity Service provider
1 Report to respective colleges for the
schedule of NSTP orientation
Office of the NSTP
2 Attend NSTP orientation Office of the NSTP
3
Accomplish forms required by the
components; ROTC, CWTS and LTS
Office of the NSTP
4 Attend training/classes as posted or
scheduled in the NSTP office
Office of the NSTP
5 Undergo training Office of the NSTP
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Training
Service provider Duration of Activity (Under Normal Circumstances)
Person in Charge
Office of the NSTP 1 hr Administrative Aide
Office of the NSTP 4 hrs NSTP Personnel
Office of the NSTP 1 hr Administrative Aide
Office of the NSTP 1 hr Administrative Aide
Office of the NSTP Two semester NSTP Instructors
END OF TRANSACTION
Fees Forms Output
None None Informed students
None None Properly oriented
students
None Registration Form
Personal Data Sheet
Accomplished
forms
None None Disseminated
information
None None Trained Students
111222222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Issuance of Certificate of Completion of NSTP Training
Schedule of Availability of Service Monday-Friday: 8:00AM-5:00PM
Who May Avail of the Service Students
What are the requirements Application Form
Durations 3-10 minutes
How to Avail of the Service Step Applicant/Client
Activity Service provider
1 Filing application for
certification
Office of the NSTP
2 Issuance of
certificate
Office of the NSTP
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Certificate of Completion of NSTP Training
Service provider Duration of Activity (Under Normal Circumstances)
Person in Charge Fees
Office of the NSTP 2-5 mins Administrative Aide None
Office of the NSTP 2-5 mins Administrative Aide None
END OF TRANSACTION
Issuance of Certificate of Completion of NSTP Training
Forms Output
Application Form Attended application
None Issued certificate
111222333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooo
Profile
This Office strives to facilitate local and international practical exposure for student trainees for them to gain related le
opportunities to become better professionals of global standard.
fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally c
Location OJT Office
Contact Details Main Campus 1 (043) 300 2202 loc 115
Main Campus 2 (043) 425 – 0139 loc 2147
Lipa Campus (043) 980 – 0385 loc 3104
Rosario Campus (043) 980 – 0385 loc 4201
San Juan Campus (043) 980 – 0385 loc 4102
Balayan Campus (043) 980 – 0385 loc 1201
Malvar Campus (043) 778 – 2170 loc 113
Lobo Campus
Nasugbu Campus
Lemery Campus
FRONTLINE SERVICE
CLIENTS
1. Signing of
Endorsement Letter
for OJT by OJT
Coordinator
Student
trainees
Certificate of Good Moral
Character, Medical Certificate
2. Signing of
Endorsement Letter
Student
trainees
Certificate of Good Moral
Character, Medical Certificate
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr OOOnnn---ttthhheee---
This Office strives to facilitate local and international practical exposure for student trainees for them to gain related le
opportunities to become better professionals of global standard. It also- intends to cater quality, relevant and responsive related learning experiences for all bona
fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally c
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES
Certificate of Good Moral
Character, Medical Certificate
January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
None
Certificate of Good Moral
Character, Medical Certificate
January – December
Monday – Friday
None
---JJJooobbb TTTrrraaaiiinnniiinnnggg
This Office strives to facilitate local and international practical exposure for student trainees for them to gain related learning experiences and
intends to cater quality, relevant and responsive related learning experiences for all bona
fide students through a carefully planned, progressive and closely monitored actual work experiences required in a globally competitive labor market.
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/LOCA
TION
None 4 – 10 minutes OJT Office
None 4 – 10 minutes OJT Office
111222444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
for OJT by Assistant
Director, OJT
3. Securing Training
Agreement and
Liability Waiver
Student
trainees
Current student registration
form with enrolled subject OJT
4. Securing Related
Learning Experience
(RLE) Journal
Student
trainees
Current Student Registration
Form, Received Copy of the
Endorsement Letter for OJT,
Notarized Training Agreement
and Liability Waiver,
Certificate of Good Moral
Character, Photocopy of
Me
Accomplished Location Map
Form, Photocopy of Insurance
Certificate, Copy of OJT
Frame,
Dormitory/Boarding House’s
Business Permit
5. Answer Queries about
OJT concerns
Student
trainees,
public
None
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
Current student registration
form with enrolled subject OJT
January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
None
Current Student Registration
Form, Received Copy of the
Endorsement Letter for OJT,
Notarized Training Agreement
and Liability Waiver,
Certificate of Good Moral
Character, Photocopy of
Medical Certificate,
Accomplished Location Map
Form, Photocopy of Insurance
Certificate, Copy of OJT -Time
Frame, *Copy of
Dormitory/Boarding House’s
Business Permit
January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
None
None January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
None
None 4 – 10 minutes OJT Office
None 8 – 15 minutes OJT Office
None 4 – 10 minutes OJT Office
111222555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Signing of Endorsement Letter Schedule of Availability of Service --
Who May Avail of the Service Student Trainees
What are the Requirements Certificate of Good Moral Character, Medical Certificate
Duration 4 – 10 minutes
How to avail of the Service Step Applicant/Client Activity Service Provider
1 Present the endorsement letter
for OJT with attached Medical
Certificate and Certificate of Good
Moral Character
OJT Office
2 Register at the Log book OJT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Signing of Endorsement Letter for OJT by the OJT Coordinator
Certificate of Good Moral Character, Medical Certificate
Service Provider Duration of
Activity (Under
Normal
Circumstances)
Person in Charge
Office 2 – 5 minutes Administrative Aide III
OJT Office 2 – 5 minutes Administrative Aide III
END OF TRANSACTION
for OJT by the OJT Coordinator
Fees Forms Output
None None Received Endorsement
Letter for OJT with
attached Medical
Certificate and Good
Moral Certificate
None None Signed Endorsement
Letter for OJT by OJT
Coordinator
111222666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Signing of Endorsement Letter for OJT by the Assistant Director, On
Schedule of Availability of Service January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
Who May Avail of the Service Student Trainees
What are the Requirements Certificate of Good Moral Character, Medical Certificate
Duration 4 – 10 minutes
How to avail of the Service Step Applicant/Client Activity
1 Present the endorsement letter for OJT
signed by their respective OJT
Coordinator and College Dean with
attached Medical Certificate and
Certificate of Good Moral Character
2 Register at the Log book
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Signing of Endorsement Letter for OJT by the Assistant Director, On
Certificate of Good Moral Character, Medical Certificate
Service
Provider
Duration of Activity
(Under Normal
Circumstances)
Person in Charge Fees
OJT Office 2 – 5 minutes Administrative
Aide III
None
OJT Office 2 – 5 minutes Administrative
Aide III
None
END OF TRANSACTION
Signing of Endorsement Letter for OJT by the Assistant Director, On-the-Job Training
Fees Forms Output
None None Received Endorsement Letter for OJT
with attached Medical Certificate and
Good Moral Certificate
None None Signed Endorsement Letter for OJT by
Assistant Director, OJT
111222777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Securing Training Agreement and Liability Waiver for OJT
Schedule of Availability of Service January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
Who May Avail of the Service Student Trainees
What are the Requirements Current Student Registration Form
Duration 4 – 10 minutes
How to avail of the Service Step Applicant/Client Activity Service Provider
1 Present the Student Registration
form with --enrolled subject OJT
OJT Office
2 Register at the Log book OJT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Securing Training Agreement and Liability Waiver for OJT
Service Provider Duration of
Activity (Under
Normal
Circumstances)
Person in Charge
OJT Office 2 – 5 minutes Administrative Aide III
OJT Office 2 – 5 minutes Administrative Aide III
END OF TRANSACTION
Securing Training Agreement and Liability Waiver for OJT
Fees Forms Output
None None Checked and
Verified Student Registration
Form with Enrolled subject OJT
None None Copy of Training Agreement
and Liability Waiver
111222888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Securing Related
Schedule of Availability of Service January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
Who May Avail of the Service Student Trainees
What are the Requirements Current Student Registration Form, Received Copy of the Endorsement Letter for OJT, Nota
Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT
Dormitory/Boarding House’s Business Permit
*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on
Duration 8 – 15 minutes
How to avail of the Service Step Applicant/Client Activity Service Provider
1 Submit the following documents
in a long brown envelope: Current
Student Registration Form,
Received Copy of the
Endorsement Letter for OJT,
Notarized Training Agreement
OJT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Securing Related Learning Experience Journal (RLE
Current Student Registration Form, Received Copy of the Endorsement Letter for OJT, Notarized Training Agreement and Liability Waiver, Certificate of Good Moral
Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT
*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on
Service Provider Duration of
Activity (Under
Normal
Circumstances)
Person in Charge
OJT Office 5 – 10 minutes Administrative Aide III
Learning Experience Journal (RLE) for OJT
rized Training Agreement and Liability Waiver, Certificate of Good Moral
Character, Photocopy of Medical Certificate, Accomplished Location Map Form, Photocopy of Insurance Certificate, Copy of OJT Time Frame, *Copy of
*Applicable only to those student trainees who are renting dormitories or boarding houses in the conduct of their on-the-job training
Fees Forms Output
None None Checked and verified
pertinent OJT documents
111222999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
and Liability Waiver, Certificate of
Good Moral Character, Photocopy
of Medical Certificate,
Accomplished Location Map
Form, Photocopy of Insurance
Certificate, Copy of OJT Time
Frame, *Copy of
Dormitory/Boarding House’s
Business Permit
2 Register at the Logbook OJT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OJT Office 3 – 5 minutes Administrative Aide III
END OF TRANSACTION
None None Related Learning
Experience (RLE) Journal
111333000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January – December
Monday – Friday
8:00 AM – 5:00 PM
No Noon Break
Excluding Holidays
Who May Avail of the Service Student Trainees, Public
What are the Requirements None
Duration 4 – 10 minutes
How to avail of the Service Step Applicant/Client Activity
1 State the inquiry about OJT concerns OJT Office
2 Verify the next steps depending on the
nature of the inquiry
OJT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Answer Queries about OJT Concerns
Service
Provider
Duration of
Activity (Under
Normal
Circumstances)
Person in Charge
OJT Office 2 – 5 minutes Administrative Aide III
OJT Office 2 – 5 minutes Administrative Aide III
END OF TRANSACTION
Answer Queries about OJT Concerns
Fees Forms Output
None None Attended Inquiries
None None Properly disseminated
information
111333111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccc
Profile The Review Center aims to provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a
successful outcome in their respective board examinations and to develop
record for possible merging of knowledge and resources.
Location
Office of Student Affairs and Services Central
Contact Details (043) 300 2201 loc. 102 / VOIP 1142
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Entertain queries
regarding review
schedules.
Students, Alumni,
Faculty, General
Public
2. Entertain
queries/appointments
from different private
review centers
applying for possible
partnership.
Private Review
Center Personnel
Letter addressed to
the
President/
Office Profile
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ccceee ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr RRReeevvviiieee
provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a
successful outcome in their respective board examinations and to develop linkages with private review centers with high academic standards and proven track
record for possible merging of knowledge and resources.
airs and Services Central, GPB Main Campus 1, Batangas State University, Rizal Avenue,
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES
None
Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or letter
via post office)
None
Letter addressed to
the University
President/
Office Profile
Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or letter
via post office)
None
eeewww CCCeeennnttteeerrr
provide concrete review programs and review assistance to Batangas State University graduates that will help them guarantee a
linkages with private review centers with high academic standards and proven track
, GPB Main Campus 1, Batangas State University, Rizal Avenue, Batangas City, 4200
FORMS PROCESS CYCLE TIME
PERSON RESPONSIBLE/
OFFICE/LOCATION
None
30 minutes
University
President, Director
of OSAS, Assistant
Director of Job
Placement Office/
OSAS Office, GPB
Main Campus 1
None
30 minutes
Office Personnel/
Office of the
Assistant Director
for Review Center/
Coordinators per
Program or per
Campus
111333222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3. Entertain queries
about Review
Programs/Assistance
Students, Alumni,
Faculty, General
Public
4. Entertain queries
regarding enrolment
for In-House Review
Classes
Students, Alumni,
Faculty, General
Public
Graduation
Credentials
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
None
Mondays to
Fridays
8:00 am-5:00 pm
(via e-mail or letter
via post office)
None
Graduation
Credentials
Mondays to
Fridays
8:00 am-5:00 pm
Enrolment/Registration
Fees Registration Form
None
5-10 mins
Office Personnel/
Office of the
Assistant Director
for Review Center/
Coordinators per
Program or per
Campus
Review
Registration Form
5-10 mins
Office Personnel/
Office of the
Assistant Director
for Review Center/
Coordinators per
Program or per
Campus
111333333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students, Faculty, General Public
What are the Requirements None
Duration 4 – 10 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1 State the inquiry to
the office personnel
Office of the
Assistant Director
for Review Center
2 Verify the next
steps depending on
the nature of the
inquiry
Office of the
Assistant Director
for Review Center
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Entertain Queries about Review Schedules
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of the
Assistant Director
for Review Center
2 – 5 min Asst. Director,
Review Center
Office of the
Assistant Director
for Review Center
2 – 5 min Asst. Director,
Review Center
END OF TRANSACTION
Entertain Queries about Review Schedules
FEES FORMS OUTPUT
None None Attended inquiries
from the public
None None Properly
disseminated
information
111333444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Entertain Queries/Appointments from
Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Various Private Review Centers
What are the Requirements Request letter addressed to: Dr. Nora Lumbera
University President, Batangas State University
Duration 30 mins
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY PROVIDER
1 Present request letter addressed
to the University President to the
Job Placement Office
Office of the
Assistant Director
for Review Center
2 Discuss the review programs
offered by the private review
center and their corresponding
fees
Office of the
Assistant Director
for Review Center
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Entertain Queries/Appointments from Different Private Review Centers
Applying for Possible Partnership
letter addressed to: Dr. Nora Lumbera-Magnaye
University President, Batangas State University
SERVICE PROVIDER
DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
FEES
Office of the
Assistant Director
for Review Center
1-2 minutes Asst. Director,
Review Center
None
Office of the
Assistant Director
for Review Center
20 – 30 min Asst. Director,
Review Center
None
END OF TRANSACTION
Different Private Review Centers
FEES FORMS OUTPUT
None None Request letter received and to be
forwarded to the Office of the
President for approval
None None Private Review Center applying for
partnership approved/rejected for
recommendation to higher officials.
111333555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Entertain Queries about Review Programs/
Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students, Faculty, General Public
What are the Requirements None
Duration 5 – 10 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
State the inquiry to
the office personnel
Office of the
Assistant Director
for Review Center
2
Verify the next
steps depending on
the nature of the
inquiry.
Office of the
Assistant Director
for Review Center
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Entertain Queries about Review Programs/Assistance
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of the
Assistant Director
for Review Center
3 – 5 min
Asst. Director,
Review Center
Office of the
Assistant Director
for Review Center
3 – 5 min
Asst. Director,
Review Center
END OF TRANSACTION
Assistance
FEES FORMS OUTPUT
None
None
Attended inquiries
from the client
None
None
Properly
disseminated
information
111333666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Entertain Queries Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students, Alumni, Faculty, General Public
What are the Requirements Graduation Credentials
Duration 5 minutes
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Client will inquire
about the steps in
enrolment for In-
House Review
Classes
Office of the
Assistant Director
for Review Center
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Entertain Queries Regarding Enrolment for In-House Review Classes
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of the
Assistant Director
for Review Center
5 minutes
Asst. Director,
Review Center
END OF TRANSACTION
House Review Classes
FEES FORMS OUTPUT
None
Registration Form
Properly
disseminated
information on the
enrolment
procedure
111333777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff ttthhheee AAAsss
Profile The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarshi
to the poor but deserving students and recognizing their academic performance through awards and incentives.
Location Student Center, Gov. Pablo Borbon Main Campus I.
Contact Details (043) 300-2202 local.115
0920-976-8622/0925-828-0083
FRONTLINE SERVICE CLIENTS
1. Receiving of
students’ scholarship
forms from new
scholarship / grants
applicants.
Students/
scholars
In a long brown envelope
•••
•
•
•
*Report of Ratings
*Report of Grades
* except for Freshmen,
transferees and s
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSSccchhhooolllaaarrrssshhhiiippp aaannnddd
The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarshi
nd recognizing their academic performance through awards and incentives.
Student Center, Gov. Pablo Borbon Main Campus I.
REQUIREMENTS SCHEDULE OF
AVAILABILITY OF
SERVICE
FEES
In a long brown envelope
• 1x1 picture
• Course prospectus
• photocopy of NSO Birth
Certificate
• registration form /
Proposal Slip
• Notice of Passing
(freshmen transferees
or shifters)
• Certificate of
Scholarship from
sponsors (if applicable)
*Report of Ratings
*Report of Grades
except for Freshmen,
transferees and shifters
Monday – Friday
7:00 am – 6:00 pm
Without noon break
Saturday
8:00 am – 5:00 pm
(Main Campus I only)
None
dd FFFiiinnnaaannnccciiiaaalll AAAssssssiiissstttaaannnccceee
The Scholarship and Financial Assistance Office (SFAO) assists the university in achieving its vision by providing scholarship grants and financial assistance
nd recognizing their academic performance through awards and incentives.
FORMS PROCESS
CYCLE
TIME
RESPONSIBLE PERSON
/ OFFICE/ LOCATION
• Application
Forms
10 mins. SFAO
Head/Coordinator/In-
charge/ and Staff
Scholarship and
Financial Assistance
Office/ Student Center
Building
111333888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
2. Receiving of
students’ scholarship
forms from renewing
applicants.
Students/
scholars
•
•
3. Signing of approved/
disapproved
registration forms
Students/
scholars
•
•
4. Signing and releasing
of clearance with
ledgers and report of
ratings.
Students/
scholars
••
5. Issuance of
certificates
(Scholarship and
Honors)
Students/
scholars,
Representat
ive & public
in general
•
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
• BSU Identification
Card/Latest
Registration Form
• Certification of
Continuance from
Sponsors (if applicable)
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
(Main Campus)
None
• Certificate of
Continuance from the
sponsor
• Registration Form
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
None
• Registration form
• Clearance
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
(Main Campus)
None
• Registration Form/BSU
ID
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
None
None 10 mins. SFAO
Head/Coordinator/In-
charge/ and Staff
Scholarship and
Financial Assistance
Office/ Student Center
Building
None 5 mins. SFAO
Head/Coordinator/In-
charge/ and Staff
Scholarship and
Financial Assistance
Office/ Student Center
Building
None 10 mins. Scholarship Staff /
Scholarship Office /
Student Center
Requests Slip 45 mins Scholarship Staff /
Scholarship Office /
Student Center
111333999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
6. Application for
Candidates for
Graduation with
Honors
Candidates
for
Graduation
with Honors
•
•
7. Answering queries
regarding scholarship
matters
Students/
scholars,
sponsors,
parents,
Public in
general
8. Assisting sponsors in
payments of
scholars’ account
Sponsors •
9. Assisting sponsors in
the signing of
Sponsors •
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
With noon break
(Main Campus)
• Certified photocopy of
student’s record from
the registrar’s office.
• Duly accomplished
application form
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
(Main Campus)
None
None Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
With noon break
(Main Campus)
None
• Copy of check
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
(Main Campus)
None
• Approved Appointment Monday – Friday
7:00 am – 6:00 pm
None
Application Form 1 week Scholarship Staff /
Scholarship Office /
Student Center
None 10-15
mins.
Scholarship Staff /
Scholarship Office /
Student Center
None 10-15
mins.
Scholarship Staff /
Scholarship Office /
Student Center
MOA 3-4 hours Scholarship Staff /
Scholarship Office /
111444000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Memorandum of
Agreement (MOA)
•
10. Assisting sponsors in
the annual meeting
of their scholars.
Sponsors •
11. Issuance of
Scholarship Master
List per semester
VPAA’s
Office,
Accounting
Office
Budget
Office
Planning
Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
with the President
from the President’s
Office.
• Copy of reviewed MOA
by the BSU Legal
Officer.
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
(Main Campus)
• Approved request
letter from the
President’s office.
Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
With noon break
(Main Campus)
None
Request letter Monday – Friday
7:00 am – 6:00 pm
Without noon break
(Main Campus)
Saturday
8:00 am – 5:00 pm
With noon break
(Main Campus)
None
Student Center
None 10-15
mins.
Scholarship Staff /
Scholarship Office /
Student Center
Copy of Master List 5-10
mins.
Scholarship Staff /
Scholarship Office /
Student Center
111444111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Receiving of Student’s scholarship f
Schedule of Availability of Service January to December
Monday – Friday 7:00 am – 6:00 pm without noon break (Main Campus)
Saturday 8:00 am – 5:00 pm (Main Campus)
Who may avail of the services Students / Scholars
Duration 10 mins.
What are the requirements In a long brown envelope:
• Course prospectus from the College/Department
• photocopy of NSO Birth Certificate
• registration form / Proposal Slip
• Notice of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office
• Certificate of Scholarship/Continuance from sponsors (if applicable)
*Report of Ratings
*Report of Grades
* except for Freshmen, transferees and shifters
How to Avail of the Services Step Applicant / Client Activity
1 Submit all the required
documents and duly
accomplished application
form to the Scholarship and
Financial Assistance Office
for evaluation.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receiving of Student’s scholarship forms from new scholarship grant
6:00 pm without noon break (Main Campus)
(Main Campus)
Course prospectus from the College/Department
photocopy of NSO Birth Certificate
ce of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office
Certificate of Scholarship/Continuance from sponsors (if applicable)
except for Freshmen, transferees and shifters
Service Provider Duration
of Activity
Person in Charge
SFAO 10 mins. SFAO
Head/Coordinator/In-
charge
orms from new scholarship grant applicants
ce of Passing (freshmen transferees or shifters) to be secure from the Testing and Admission Office
Fees Forms Output
None Application Form Approved/Disapproved
Scholarship grants
111444222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Receiving of Scholarship Records from Renewing Applicants
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm (Main Campus)
Who may avail of the services Students / Scholars
What are the requirements
• BSU Identification Card/Latest Registration Form
• Certification of Continuance from Sponsors (if applicable)
Duration 10 minutes
Step Applicant/Client Activity Service Provider
1 Present the BSU
Identification Card/Latest
Registration form and
Certificate of Continuance to
the Scholarship and
Financial Assistance Office
for verification.
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Receiving of Scholarship Records from Renewing Applicants
6:00 pm without noon break (Main Campus)
BSU Identification Card/Latest Registration Form
from Sponsors (if applicable)
Service Provider Duration of Activity (under
Normal Circumstances)
Person – in – Charge
10 mins. SFAO
Head/Coordinator/In-
charge
Receiving of Scholarship Records from Renewing Applicants
Fees Forms Output
None None Renewed
Scholarship Grant
111444333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Signing of Approved/Disapproved Registration Forms
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm (Main Campus)
Who may avail of the services Students / Scholars
What are the requirements
• Certificate of Continuance from the sponsor (if applicable
• Registration Form
Duration 5 minutes
How to Avail of the Service
Step Applicant/Client
Activity
Service Provider
1 Present the
registration form
and the certificate
of continuance (if
possible) to the
Scholarship and
Financial Assistance
Office for
verification.
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Signing of Approved/Disapproved Registration Forms
6:00 pm without noon break (Main Campus)
from the sponsor (if applicable
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in – Charge
5 minutes SFAO
Head/Coordinator/In-
charge
Signing of Approved/Disapproved Registration Forms
Fees Forms Output
None Registration Form Approved or
disapproved
registration form
111444444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Signing of Student Clearance
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm with noon break (Main Campus)
Who may avail of the services Students / Scholars
What are the requirements
• Registration Form
• *Clearance from the Accounting Office (if applicable)
Duration 10 minutes
How to Avail of the Services Step Applicant/Client Activity Service Provider
1 Submit registration form
and completely filled – up
clearance form (if
applicable) to the
Scholarship and Financial
Assistance Office.
SFAO
2 Issuance of signed Student
registration Form
SFAO
*applicable for those students who not yet have their records in the online system
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Signing of Student Clearance* with ledgers and report of ratings
6:00 pm without noon break (Main Campus)
5:00 pm with noon break (Main Campus)
Clearance from the Accounting Office (if applicable)
Service Provider Duration of Activity (under Normal Circumstances)
Person – in – Charge
10 minutes SFAO
Head/Coordinator/
In-charge
2 minutes
their records in the online system
with ledgers and report of ratings
Fees Forms Output
None None scholars records
checked and
registration form
signed
None None Registration Form
issued
111444555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Issuance of Certificates
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm with noon break (Main Campus)
Who may avail of the services Scholars
What are the requirements
• Request Slip
• BSU ID/Registration Form
Duration
• 45 minutes
How to Avail of the Services Step Applicant/Client
Activity
Service Provider
1 Secure request slip
from Scholarship
Office Staff
SFAO
2 Submit the
completely filled –
up request slip to
the Scholarship and
Financial Assistance
Office
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Certificates (Scholarship & Honors
6:00 pm without noon break (Main Campus)
Campus)
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in –
Charge
1 minute ( day 1 ) SFAO
Administrative Aide
III (JO)
45 minutes SFAO
Administrative Aide
III (JO)
& Honors)
Fees Forms Output
None Request Form Request Form
issued
None Completely filled –
up Request Form
Certificate issued
111444666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Application for Candidates for Graduation with Honors
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm (Main Campus)
Who may avail of the services Candidates for graduation with honors
What are the requirements Duly accomplished application form
Certified photocopy of student’s record from Registrar’s Office
Duration 1 week
How to Avail of the Services Step Applicant/Client
Activity
Service Provider
1 Secure certified
photocopy of
student’s record
from Registrar’s
Office.
2 Secure application
form for candidates
for graduation with
honors from the
Scholarship Office
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Application for Candidates for Graduation with Honors
6:00 pm without noon break (Main Campus)
Certified photocopy of student’s record from Registrar’s Office
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in – Charge
1 minute SFAO Administrative
Aide III (JO)
Application for Candidates for Graduation with Honors
Fees Forms Output
None Received
photocopy of
student’s record
issued by the
Registrar Office
None Application Form Application form
issued
111444777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Submit completely
filled – up
application form to
the Scholarship
Office
SFAO
4 Claim result of the
application a week
after the filing.
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
3 minutes SFAO Administrative
Aide III (JO)
SFAO
Head/Coordinator/In-
charge
None Completely filled –
up application form
Application form
received and
checked
None Application result
released
111444888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Answering Queries Regarding Scholarship Matters
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm with noon break (Main Campus)
Who may avail of the services Scholars, scholar’s parents, representatives, sponsors, public in general
What are the requirements None
Duration 10 – 15 minutes
How to Avail of the Service
Step Applicant/Client Activity
Service Provider
1 Approach any of
the Scholarship and
Financial Assistance
Office staff and ask
questions regarding
scholarship
matters.
SFAO
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Answering Queries Regarding Scholarship Matters
6:00 pm without noon break (Main Campus)
5:00 pm with noon break (Main Campus)
Scholars, scholar’s parents, representatives, sponsors, public in general
Service Provider Duration of Activity (under
Normal Circumstances)
Person – in – Charge
10 – 15 minutes SFAO
Head/Coordinator/In-
charge
SFAO Administrative
Aide III (JO)
Answering Queries Regarding Scholarship Matters
Fees Forms Output
None None Queries answered
and scholarship
matters well
explained
111444999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Assisting Sponsors in Payment
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm (Main Campus)
Who may avail of the Services Sponsors
What are the Requirements Cheque & photocopy of Cheque
Duration 10 – 15 mins.
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Present the cheque and the
Billing Statement which was
earlier issued by the Accounting
Office for authentication.
2 Pay the scholars account due to
the Cashier’s Office with the
assistance of Scholarship Office
staff
3 Submit photocopy of official
receipt to the Scholarship Office
for records purposes.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assisting Sponsors in Payment of Scholars Accounts
6:00 pm without noon break (Main Campus)
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in – Charge
3 minutes SFAO Administrative Aide
III (JO)
10 minutes Cashier’s /Scholarship
Office staff
SFAO 2 minutes SFAO Administrative Aide
III (JO
of Scholars Accounts
Fees Forms Output
None None Cheque photocopied
None Official receipt Payments accepted &
official receipt issued
None Photocopy of the official
receipt received
111555000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Assisting Sponsors in the Signing of Memorandum of Agreement (MOA)
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm (Main Campus)
Who may avail of the services Sponsors
What are the requirements
• Appointment with the President
• Copy of the reviewed MOA by the BSU Legal Officer
Duration 4 hours How to Avail of the Service
Step Applicant/Client
Activity
Service Provider
1 Coordinates with the
Scholarship Office staff
for the appointment
and schedule of MOA
signing with the
president
Coordinators with
the President’s
Office for schedule
of availability of the
president for the
MOA signing
2 Attends the schedule of
the MOA signing
Assist the sponsors
in the MOA signing
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assisting Sponsors in the Signing of Memorandum of Agreement (MOA)
break (Main Campus)
Copy of the reviewed MOA by the BSU Legal Officer
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in –
Charge
Coordinators with
the President’s
Office for schedule
of availability of the
president for the
MOA signing
1 week SFAO
Administrative Aide
III (JO
Assist the sponsors
in the MOA signing
3 – 4 hour
Assisting Sponsors in the Signing of Memorandum of Agreement (MOA)
Fees Forms Output
None None Signing coordinated
and scheduled
MOA between BSU
and sponsor signed
and executed
111555111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Assisting Sponsors in the Annual Meeting of their Scholars
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm with noon break (Main Campus)
Who may avail of the services Sponsors
What are the requirements Approved request letter from the President’s Office
Duration 15 minutes How to Avail of the Service
Step Applicant/Client Activity Service Provider
1 Send letter of request to the
President Office
Receives letter of
request
2 Coordinates with the
Scholarship Office for the
venue of the meeting
Coordinate with the
income generating fund
(JGP) office of the venue
of the meeting
3 Attend the scheduled annual
meeting
Assists the sponsors in
holding the meeting
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assisting Sponsors in the Annual Meeting of their Scholars
6:00 pm without noon break (Main Campus)
5:00 pm with noon break (Main Campus)
om the President’s Office
Service Provider Duration of
Activity (under
Normal
Circumstances)
Person – in – Charge
Receives letter of
request
1 minute
Coordinate with the
income generating fund
(JGP) office of the venue
of the meeting
5 minutes SFAO Administrative
Aide III (JO
Assists the sponsors in
holding the meeting
10 minutes
Assisting Sponsors in the Annual Meeting of their Scholars
Fees Forms Output
None Letter of request Letter of request received
and forwarded to the
scholarship office for the
appropriate action
None None Meeting scheduled
None None Sponsors assisted
111555222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Issuance of Scholarship Master List per Semester
Schedule of Availability of Service January to December
Monday – Friday
7:00 am – 6:00 pm without noon break (Main Campus)
Saturday
8:00 am – 5:00 pm with noon break (Main Campus)
Monday – Friday
8:00 am – 5:00 pm with noon break (Extension Campuses)
Who may avail of the services Other Offices, VPAA’s Office, Accounting Office, Budget Office and Planning Office
How to Avail of the Service Step Applicant/Client Activity Service Provider
1 Request for a copy of
scholar’s Master List
(BSU – Funded and
External Funded)
Receives request
2 Issuance of Scholarship
Master’s BSU – Funded
and External Funded
Issues scholars
Master’s List
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Scholarship Master List per Semester
(Main Campus)
5:00 pm with noon break (Main Campus)
5:00 pm with noon break (Extension Campuses)
Other Offices, VPAA’s Office, Accounting Office, Budget Office and Planning Office
Service Provider Duration of Activity
(under Normal
Circumstances)
Person – in –
Charge
Receives request 2 minutes
Issues scholars
Master’s List
8 minutes
Issuance of Scholarship Master List per Semester
Fees Forms Output
None Master’s List Request received
None Master’s List Master’s List issued
111555333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff ttthhheee AAAsss
Profile
The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provid
designed to offer equal opportunities to PWDs, indigenous people, solo parent, etc.
The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to perso
learners with special needs with proper consultation and conference with students wit
personal assistants and other concerned professionals, whenever necessary.
The Office offers services on life skills development. Services offered include Individual Inventory and
Consultation, Social Support, and Program Management.
Location
OSAS Building
Contact Details
300-2202 loc 105 (MAIN)
FRONTLINE SERVICE CLIENTS
1. Consultation/Counseling/Advising
(Walk-in)
Students with Special
Needs and PWDs
2. Referral Students, Advisers,
Faculty Members,
Administrators,
Parents/Guardians
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr SSStttuuudddeeennntttsss wwwiiittthhh SSSpppeeecccii
The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provid
designed to offer equal opportunities to PWDs, indigenous people, solo parent, etc. (ChEd Memorandum No.
The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to perso
learners with special needs with proper consultation and conference with students with disabilities themselves, together with their teachers, parents/guardians,
personal assistants and other concerned professionals, whenever necessary.
The Office offers services on life skills development. Services offered include Individual Inventory and
Consultation, Social Support, and Program Management.
CLIENTS REQUIREMENTS SCHEDULE OF
AVAILABILITY OF
SERVICE
Students with Special
Needs and PWDs
None Monday to
Friday
8:00am-5:00pm
Applicable
Students, Advisers,
Faculty Members,
Administrators,
Parents/Guardians
1. Accomplished Referral
Form
Monday to
Friday
8:00am-5:00pm
Applicable
ciiiaaalll NNNeeeeeedddsss aaannnddd PPPWWWDDDsss
The Office of Services for Students with Special Needs and Persons with Disabilities (SSSN and PWD) was established to provide programs and activities
(ChEd Memorandum No. 09, series of 2013).
The Office as an integral part of the University is mandated to ensure that academic accommodation is made available to persons with disabilities and
h disabilities themselves, together with their teachers, parents/guardians,
The Office offers services on life skills development. Services offered include Individual Inventory and Planning, Information Service, Counseling, Referral and
FEES FORMS PROCESS
CYCLE TIME
RESPONSIBLE
PERSON/ OFFICE/
LOCATION
Not
Applicable
Counseling
Form
20-45
minutes
SSN and PWD
Coordinator
Not
Applicable
Referral
Form
30 minutes SSN and PWD
Coordinator
111555444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service
January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service
Students with Special Needs and PWD
What are the Requirements
None
Duration
20-45 minutes
How to Avail of the Service
Step Applicant/Client Activity Service Provider
1 Visit the SSN and PWD
Coordinator for
consultation/advising/ undergo
counseling session
Office of Students
with Special Needs
and PWD
2 Log the visit in the counseling
record book
Office of Students
with Special Needs
and PWD
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Consultation/Counseling/Advising: Walk
Service Provider Duration of Activity
(Under Normal
Circumstances)
Person in Charge
Office of Students
with Special Needs
and PWD
20-40 minutes SSN and PWD
Coordinator
Not Applicable
Office of Students
with Special Needs
and PWD
5 minutes Guidance
Facilitator/
Guidance Head
Not
END OF TRANSACTION
Consultation/Counseling/Advising: Walk-in
Fees Forms Output
Not Applicable Counseling Form Accomplished
Counseling
Form/Counseling
Record
Not Applicable Logsheet Counseling Record
111555555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service
January to December
Monday-Friday
8:00am-5:00pm
Who May Avail of the Service
Students, Advisers, Faculty Members, Administrators,
What are the Requirements
Accomplished Referral Form
Duration
30 minutes
How to Avail of the Service
Step Applicant/Client Activity
1 Submit accomplished referral form
to the SSN and PWD Coordinator
Office of Students
2 Secure the schedule, venue, persons
involve, etc. of the intervention
Office of Students
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Referral
Students, Advisers, Faculty Members, Administrators, Parents/Guardians
Service Provider Duration of
Activity (Under
Normal
Circumstances)
Person in Charge
Office of Students
with Special
Needs and PWD
5 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
Office of Students
with Special
Needs and PWD
25 minutes Guidance
Facilitator/
Guidance Head
Not Applicable
END OF TRANSACTION
Fees Forms Output
Not Applicable Referral Form Request Letter/
Accomplished referral
form
Not Applicable Not Applicable Detailed Plan of the
Intervention
111555666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff ttthhheee Profile
The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and
Academic Affairs. It is also one of the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sp
heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in particip
international meets. It also aims to establish linkages with different associations to improve the sports program of the univ
Location Batangas State University
2nd Floor, Gov. Jose Leviste Gymnasium, Pablo B
Contact Details (043) 300-2202 local 220
FRONTLINE SERVICE CLIENTS
REQUIREMENTS
1. Disseminate
information regarding
Sports Scholarship
program.
Students,
Faculty and
Publics
2. Conduct try-outs for
students’ athletes in
sports.
Old and New
Students
Registration Form
Health Certificate
Parental Waiver
3. Answer queries about
Sports programs and
activities.
Students,
Faculty and
Publics
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
eee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSSpppooorrrtttsss DDDeeevvveeelllo
The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and
the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sp
heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in particip
international meets. It also aims to establish linkages with different associations to improve the sports program of the univ
Floor, Gov. Jose Leviste Gymnasium, Pablo Borbon Main Campus I, Batangas City
REQUIREMENTS SCHEDULE OF AVAILABILITY OF SERVICE
FEES FORMS
None Year round
Monday-Friday
7:00 am – 5:00 pm
None
Flyers
Tarpaulins
Registration Form
Health Certificate
Parental Waiver
Monday-Friday
4:00 pm – 6:00 pm
None
Recommendatio
n Form
Health Certificate
Parental Waiver
None
Monday-Friday
7:00 am – 6:00 pm
None None
llooopppmmmeeennnttt PPPrrrooogggrrraaammm
The Office of Sports is one of the disciplines which are under the direction of the Director of Office of Student Affairs and Services and the Vice President for
the offices concerned with the support to students especially in the area of sports. As such, it provides leadership among sports
heads, coordinators, coaches, trainers, officials, athletes and students during sports events and activities, and in participation in local, regional, national and
international meets. It also aims to establish linkages with different associations to improve the sports program of the university.
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/LOCATION
Flyers
Tarpaulins
Every
semester
Twice a
month
2 hrs/day
Office Personnel, Asst.
Director/Office of Sports
development Program/Main
Campus I
Recommendatio
n Form
Health Certificate
Parental Waiver
2 hours/day
Asst. Director, Heads,
Coordinators, Coaches and
Trainors/Office of Sports
Development Program/ by
Campuses & Main Campus I
None
4-10 mins.
Office Personnel, Asst.
Director/Office of Sports
development Program/Main
Campus I
111555777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
4. Give scholarship
application form to
qualified athletes.
Athletes who
qualified in try-
outs
NSO, 4 pcs. 2x2
Report of Grades,
Certification of
passing the try
5. Give application forms
to athletes who will
avail for the
continuance of their
scholarship
Athletes who
will avail for the
continuance of
their scholarship
NSO, 4 pcs. 2x2
Report of Grades of
the previous
semester with no
failing grades &
6. Accept filled-up
application form for
scholarship.
Athletes
7. Conduct in-house and
regular campus training
for sports.
Varsity Athletes,
Coaches and
Officials
Health and Parental
7. Participate in Sports
Competition/
Tournament in all
levels.
Varsity Athletes,
Coaches and
Officials
NSO, 4 pcs. 2x2
Registration form,
Report of grades
(TOR) Health &
Parental Waiver
Certification form if
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
NSO, 4 pcs. 2x2
pictures,
Report of Grades,
Certification of
passing the try-outs
Monday-Friday
8:00 am – 5:00 pm
None Statement of
Commitment
Form
Certification for
passing the try
outs
NSO, 4 pcs. 2x2
pictures,
Report of Grades of
the previous
semester with no
failing grades &
dropped.
Monday-Friday
8:00 am – 5:00 pm
None
Statement of
Commitment
Form
Certification for
Continuance
None
Monday-Friday
8:00 am – 5:00 pm
None
Statement of
Commitment
Form
Certification for
Continuance
Certification for
Availing
Scholarship
Health and Parental
Waiver
In-House training
University-wide Twice a
year
Regular campus training
by campuses
Three times a week
None
None
None
None
NSO, 4 pcs. 2x2
pictures,
Registration form,
Report of grades
(TOR) Health &
Parental Waiver
Certification form if
Graduating
Year Round
USCAA, BCSAM SCUAA
Regional & National
Olympics
STCAA, UCCL
Private Local, Regional
and National
None None
Statement of
Commitment
Form
ertification for
passing the try-
outs
5-10 mins.
Office Personnel, Asst.
Director/Office of Sports
development
Program/School/College Dean of
the applicants & scholarship
Office/ Main Campus I
Statement of
Commitment
Form
Certification for
Continuance
5-10 mins.
Office Personnel, Asst.
Director/Office of Sports
development
Program/School/College Dean of
the applicants & scholarship
Office/ Main Campus I
Statement of
Commitment
Form
Certification for
Continuance
Certification for
Availing
Scholarship
5-10 mins.
Office Personnel, Asst.
Director/Office of Sports
development Program/Main
Campus I
None
None
Every day
8 hrs/day
2 hrs/day
Office Personnel, Asst. Director,
Heads, Coordinators, Coaches
and Trainors/Office of Sports
Development Program/ by
Campuses and Main Campus I
None
As
scheduled
8 hrs/day
Office Personnel, Asst. Director,
Heads, Coordinators, Coaches
and Trainors/Office of Sports
Development Program/ by
Campuses and Main Campus I
111555888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
9. Give necessary
documents and files
needed by different
colleges during
accreditations and
other government
agencies and students’
organization
Employees,
Faculty,
Students,
Government
agency and
Public
10. Conduct activities in
physical fitness,
recreation and wellness
for faculty and
employees of the
university.
Employees and
Faculty
Health Certificate
11. Conduct try-outs for
faculty and employees
in sports when it is
necessary
Employees and
Faculty
Health Certificate
12. Disseminate
information regarding
athlete’s try-out for
sports program.
Students and
Faculty
13. Assist and Encourage
varsity Athletes to
Conduct Sports
Club/Association
Students and
Faculty
Constitution and By
Club/Association
List of Officers,
Members and
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
None
Monday-Friday
8:00 am – 5:00 pm
None Letter of Request
Health Certificate
Every campuses
Two–three times a week
5:00-7:00 pm
None Dissemination
Letter
Health Certificate
Health Certificate
Every campuses
Monday-Friday
5:00-6:00 pm
None Dissemination
Letter
Health Certificate
None Year round
Monday-Friday
7:00 am – 5:00 pm
None
Flyers
Tarpaulins
Constitution and By-
Laws of the
Club/Association
List of Officers,
Members and
Advisers
Year round
Monday-Friday
4:00 am – 6:00 pm
None Health Certificate
Parental Waiver
Membership
Form
Letter of Request
10-30 mins.
Office Personnel, Asst.
Director/Office of Sports
development Program/Main
Campus I
Dissemination
Letter
Health Certificate
2 hrs./day
Office Personnel, Asst. Director,
Heads, Coordinators, Coaches
and Trainors University
Physician/Office of Sports
Development Program/ by
Campuses and Main Campus I
Dissemination
Letter
Health Certificate
1 hr./day
Asst. Director, Heads,
Coordinators, Coaches and
Trainors/Office of Sports
Development Program/ by
Campuses and Main Campus I
Flyers
Tarpaulins
Every
semester
Twice a
month
2 hrs/day
Office Personnel, Asst.
Director/Office of Sports
development Program/by
Campuses and Main Campus I
Health Certificate
Parental Waiver
Membership
Form
Every
semester
2 hrs/day
Office Personnel, Asst. Director,
Heads, Coordinators, Coaches
and Trainors/Office of Sports
Development Program/ by
Campuses and Main Campus
111555999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Disseminate Information Regarding Sports Scholarship Program
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Student, Faculty, Public
What are the Requirements None
Duration Every Semester / Twice a Month
2 hrs/day
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
1 Read announcement through
posted tarpaulin and distribute
flyers
2 Inquire and secure application
form
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Disseminate Information Regarding Sports Scholarship Program
ACTIVITY
SERVICE PROVIDER DURATION OF
ACTIVITY (Under Normal Circumstances)
PERSON IN
Read announcement through
posted tarpaulin and distribute
Post Tarpaulin of
announcement on Sports
Scholarship Programs and
distribute flyers.
5 mins. Office of Sports
Development Program
Inquire and secure application Distribute application form 10 mins. Office of Sports
Development Program
END OF TRANSACTION
Disseminate Information Regarding Sports Scholarship Program
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Tarpaulin
posted
Flyers given
out
Office of Sports
Development Program
Personnel
None
None
Application
Form
111666000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Student, Faculty, Public
What are the Requirements None
Duration 4-10 minutes
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
State the inquiry to the Office
Personnel
Entertain the client inquiries
about the office gym utilization,
documents regarding sports.
2
Verify the next steps depending
on the nature of the inquiry
Explain fully what to do
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Answer Queries about Sports Activities
SERVICE PROVIDER
DURATION OF ACTIVITY (Under Normal Circumstances)
PERSON IN
Entertain the client inquiries
about the office gym utilization,
documents regarding sports.
5 mins.
Office of Sports
Development Program
Personnel
Explain fully what to do
2-5 mins.
Office of Sports
Development Program
Personnel
END OF TRANSACTION
Answer Queries about Sports Activities
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Attended
inquiries from
the public
Office of Sports
Development Program
Personnel
None
None
Properly
disseminated
information
111666111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Old and New Students
What are the Requirements Registration Form & Medical Certificate
Duration 2 hours
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Inquire the scheduled try-outs
in the different sports
discipline
Announce/ Post scheduled of
try-outs with require
requirements
2 Participate in the scheduled
try-outs conducted by trainers
and coaches
Conduct
3 Read announcement posted
on bulletin board of the list of
names who the passed the
try-outs
Post on the bulletin board the
list of name who passed the
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conduct Try-Outs for Sports Program
SERVICE PROVIDER
DURATION OF ACTIVITY (Under Normal Circumstances)
PERSON IN
Announce/ Post scheduled of
outs with require
requirements
2-5 mins.
Office of Sports
Development Program
Personnel
Conduct a series of try-outs
2-4 hours Trainors & Coaches in
different Sports Events
the bulletin board the
list of name who passed the
try-outs
2-5 mins. Office of Sports
Development Program
Personnel
END OF TRANSACTION
Outs for Sports Program
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
Recommendation
Form/Health and
Parental Waiver
Fully understood
the requirements
and scheduled of
try-outs
Trainors & Coaches in
different Sports Events
None
Recommendation
Form/Health and
Parental Waiver
Students
Participated
Office of Sports
Development Program
Personnel
None
Recommendation
Form/Health and
Parental Waiver
Giving certification
of passing to
qualifiers
Giving certification
111666222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Athletes who qualified in try-outs
What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Certification of Passing the Try
Duration 5-10 minutes
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1 Secure application form Give application form
2 Inquire what to do Explain the terms and condition
stated in the Statement of
Commitment
Explain how to fill
form and to comply with the
requirements
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Give Application Form to Qualified Athletes
Certificate, 4 pcs. (2x2) pictures, Report of Grades, Certification of Passing the Try-outs
SERVICE PROVIDER
DURATION OF ACTIVITY (Under Normal Circumstances)
PERSON IN-CHARGE
Give application form 2-5 mins. Office of Sports
Development Program
Personnel
Explain the terms and condition
stated in the Statement of
Explain how to fill-up application
form and to comply with the
5-10 mins. Office of Sports
Development Program
Personnel
END OF TRANSACTION
Form to Qualified Athletes
outs
CHARGE
FEES
FORMS
OUTPUT
Development Program
None Statement of
Commitment/
Certification for
Passing the Try-outs
Application
forms given out
Development Program
None Statement of
Commitment
Certification for
Availing Scholarship
Fully understood
the terms and
conditions,
requirements
and filling-up
process
111666333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Give Application Forms to Athletes who will avail for the Continuance of their Scholarship
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Athletes who will avail for the continuance of their Scholarship
What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grad
Duration 5-10 minutes
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Secure application
form
Give application form
2
Inquire what to do
Explain the terms and condition
stated in the Statement of
Commitment
Explain how to fill
application form and to comply
with the requirements
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Give Application Forms to Athletes who will avail for the Continuance of their Scholarship
Athletes who will avail for the continuance of their Scholarship
Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades
SERVICE PROVIDER DURATION OF ACTIVITY
(Under Normal Circumstances)
PERSON IN-CHARGE
Give application form
2-5 mins.
Office of Sports
Development Program
Personnel
Explain the terms and condition
stated in the Statement of
Commitment
Explain how to fill-up
application form and to comply
with the requirements
5-10 mins.
Office of Sports
Development Program
Personnel
END OF TRANSACTION
Give Application Forms to Athletes who will avail for the Continuance of their Scholarship
es of the previous semester with no failing grades
CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
None
Statement of
Commitment/
Certification for
Passing the Try-
outs
Application
forms given out
Office of Sports
Development Program
None
Statement of
Commitment
Certification for
Continuance of
Scholarship
Fully
understood the
terms and
conditions,
requirements
and filling-up
process
111666444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Athletes
What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades
Duration 5-10 minutes
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Submit filled-up application
form
Accept and evaluates
submitted application form
2
Present Report of Rating
during the previous semester
(Old Members)
Evaluate the Grades with no
failing grades and dropped
3
Inquire what to do
Inform the athletes and
performers regarding their
training, practices, tune
games, and competition.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Accept Filled-up Application Form
Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades
SERVICE PROVIDER
DURATION OF ACTIVITY (Under Normal Circumstances)
PERSON IN
Accept and evaluates
submitted application form
2-5 mins.
Office of Sports
Development Program
Personnel
Evaluate the Grades with no
failing grades and dropped
5-10 mins.
Office of
Development Program
Personnel
Inform the athletes and
performers regarding their
training, practices, tune-up
games, and competition.
5-10 mins.
Office of Sports
Development
Personnel
END OF TRANSACTION
up Application Form
Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades of the previous semester with no failing grades
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
Statement of
Commitment/
Certification for
Availing or
Continuance
Application filled
Office of Sports
Development Program
Personnel
None
Report of Rating
Properly Evaluated
Office of Sports
Development Program
Personnel
None
None
Fully explained the
scheduled of sports
activities
Properly Evaluated
Fully explained the
scheduled of sports
111666555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Conduct In Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Varsity Athletes
What are the Requirements Health and Parental Waiver
Duration Regular Training by Campuses – 2 hours
In-House Training / Everyday – 8 hours/day
How to Avail of the Service Step APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Secure Health and
Parental Waiver
Give Health and Parental Waiver forms
2 Secure Letter of
Excuse
Give Letter of Excuse
3 Inquire what to do Inform the venues, dates, time of the
in-house and regular training.
Tell the things to bring and inform the
house rules during the in
regular training.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conduct In-House Training and Regular Training by Campuses
SERVICE PROVIDER DURATION OF ACTIVITY (Under Normal Circumstances)
PERSON IN
Give Health and Parental Waiver forms 2-5 mins. Office of Sports
Development Program
Personnel
Give Letter of Excuse 2-5 mins. Office of Sports
Development Program
Personnel
Inform the venues, dates, time of the
house and regular training.
Tell the things to bring and inform the
house rules during the in-house and
regular training.
1 hour Office of Sports
Development Program
Personnel
END OF TRANSACTION
House Training and Regular Training by Campuses
PERSON IN-CHARGE FEES FORMS OUTPUT
Office of Sports
Development Program
Personnel
None Health and
Parental
Waiver
Forms given out
Office of Sports
Development Program
Personnel
None Letter of
Excuse
Excuse Letter
given out
Office of Sports
Development Program
Personnel
None None Fully explained
the information
regarding the
training
111666666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Participate in Sports Competition/Tournament in All Levels
Schedule of Availability of Service January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service Varsity Athletes
What are the Requirements NSO-Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver
Duration As per Scheduled
8 hours / day
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Secure Health &
Parental Waiver
Give Health and
Parental Waiver
2
Submit the
required
credentials
Accept requirements
needed
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Participate in Sports Competition/Tournament in All Levels
Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver
SERVICE PROVIDER DURATION OF ACTIVITY
(Under Normal Circumstances)
PERSON IN-CHARGE
Give Health and
Parental Waiver
2-5 mins.
Office of Sports
Development Program
Personnel
Accept requirements
needed
5-10 mins.
Office of Sports
Development Program
Personnel
Participate in Sports Competition/Tournament in All Levels
Authenticated Birth Certificate, 4 pcs. (2x2) pictures, Report of Grades, Registration Form, Health & Parental Waiver
FEES
FORMS
OUTPUT
None
Health and Parental
Waiver
Forms given
out
None
NSO, 4pcs. (2x2)
pictures, Registration
Form, Report of Grades
(TOR), Health and
Parental Waiver
Certification Form if
Graduating
Properly check
and sort out
the credentials
111666777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Secure Letter of
Excuse
Give Letter of Excuse
4
Participate in the
Different
Scheduled Games
and Tournament
Participating/competing
in the different Sports
Competition and
Tournament.
USCAA, BCSAM
SCUAA Regional &
National Olympics
STCAA, UCCL
Private Local, Regional
and National
5
Inquire what to do
Give the dates, venue,
time, events and
schedule of Competition
and Tournament
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Give Letter of Excuse
2-5 mins.
Office of Sports
Development Program
Personnel
Participating/competing
in the different Sports
Competition and
Tournament.
USCAA, BCSAM
SCUAA Regional &
National Olympics
STCAA, UCCL
Private Local, Regional
and National
As Scheduled
8 hrs./day
Office of Sports
Development Program
Personnel
Give the dates, venue,
time, events and
schedule of Competition
and Tournament
30 mins.
Office of Sports
Development Program
Personnel
END OF TRANSACTION
None
Letter of Excuse
Excuse Letter
given out
None
None
Participated in
the different
Sports
Competition
and
Tournament
None
Letter of Excuse
Fully inform
the
Information
111666888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Disseminate Information Regarding Athletes’ Try
Schedule of Availability of Service
January to December
Monday-Friday
7:00 am – 5:00 pm without noon break
Who May Avail of the Service
Student, Faculty
What are the Requirements
None
Duration
Every Semester / Twice a Month
2 hrs/day
How to Avail of the Service
Step
APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1 Read announcement
through posted tarpaulin
and distribute flyers
Post Tarpaulin of
announcement on Sports Try
out Programs and distribute
2 Inquire and get the
scheduled time and date of
try-out
Distribute scheduled time &
date of try
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Disseminate Information Regarding Athletes’ Try
SERVICE PROVIDER
DURATION OF ACTIVITY
(Under Normal
Circumstances)
PERSON IN
Post Tarpaulin of
announcement on Sports Try-
out Programs and distribute
flyers.
5 mins. Office of Sports
Development Program
Personnel
Distribute scheduled time &
date of try-out
10 mins. Office of Sports
Development Program
Personnel
END OF TRANSACTION
Disseminate Information Regarding Athletes’ Try-out for Sports
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Tarpaulin
posted
Flyers given
out
Office of Sports
Development Program
Personnel
None
None
Scheduled
date & time
111666999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Provide Documents Needed for Accreditation & Others Similar Purposes
Schedule of Availability of Service
January to December
Monday-Friday
8:00 am – 5:00 pm without noon break
Who May Avail of the Service
Different College/Department
Government Agencies
Students’ Organization
What are the Requirements
None
Duration
Everyday
8 hrs/day
How to Avail of the Service
STEP
APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1
Inquire and submit letter of
request approved by their
respective immediate
supervisor or its equivalent.
Seek out documents
needed by the clients.
2
Securing and releasing the
requested document
Releasing of document
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Provide Documents Needed for Accreditation & Others Similar Purposes
SERVICE PROVIDER
DURATION OF ACTIVITY
(Under Normal Circumstances) PERSON IN
Seek out documents
needed by the clients.
10-30 mins. Or
Maximum of one day depending
the volume of documents needed
Office of Sports
Development Program
Personnel
Releasing of document
needed
2 mins.
Office of Sports
Development
Personnel
END OF TRANSACTION
Provide Documents Needed for Accreditation & Others Similar Purposes
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Documents
needed by
the clients
Office of Sports
Development Program
Personnel
None
None
Documents
needed by
the clients
111777000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Conduct Activities for Physical Fitness,
Schedule of Availability of Service
Every Campuses
January to December
Monday-Friday
5:00 pm – 7:00 pm
Who May Avail of the Service
Employees
Faculty
What are the Requirements
Health Certificate
Duration
2-3 times a week
2 hrs/day
How to Avail of the Service
Step
APPLICANT/CLIENT ACTIVITY
1
Read announcement through
posted scheduled of activities
and approved letter of
dissemination.
announcement of the activities.
2
Securing medical certificate
approved by the University
Physician
Checking the medical certificate
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conduct Activities for Physical Fitness, Recreation and Wellness for Faculty & Employees of the University
SERVICE PROVIDER
DURATION OF
ACTIVITY
(Under Normal
Circumstances)
PERSON IN
Make a letter of request
regarding the activities. Post
announcement of the activities.
5 mins. Office of Sports
Development Program
Personnel
Checking the medical certificate
of the client if he/she is fit to
the activities
2 mins.
Office of Sports
Development Program
Personnel
Recreation and Wellness for Faculty & Employees of the University
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Posted Scheduled
activities
Letter
Dissemination
Office of Sports
Development Program
Personnel
None
None
Medical
Certificate
accepted
111777111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Participation to the program and
activities fitted to them.
Providing appropriate activities
and program that applicable to
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Providing appropriate activities
and program that applicable to
all clients without
compromising there health
condition.
At least 30 minutes –
two hours per session.
Office of Sports
Developme
Personnel
END OF TRANSACTION
Office of Sports
Development Program
Personnel
None
None
Appropriate
Activities
111777222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Conduct Try
Schedule of Availability of Service
Every Campuses
January to December
Monday-Friday
5:00 pm – 6:00 pm
Who May Avail of the Service
Employees
Faculty
What are the Requirements
Health Certificate
Duration
1 hour/day
How to Avail of the Service
Step
APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1
Read announcement at
bulletin board and letter of
dissemination
Post of announcement on Sports
Try-out Programs and
disseminate information
2
Inquire and get the
scheduled time and date of
try-out
Provide scheduled time & date of
try-out fitted after their office
hours and classes.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conduct Try-Outs for Faculty & Employees When it is Necessary
SERVICE PROVIDER
DURATION OF ACTIVITY
(Under Normal
Circumstances)
PERSON IN
Post of announcement on Sports
out Programs and
disseminate information
5 mins. Office of Sports
Development Program
Personnel
Provide scheduled time & date of
out fitted after their office
hours and classes.
5 mins.
Office of Sports
Development
Personnel
Outs for Faculty & Employees When it is Necessary
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Announcement
posted
Disseminate
information
Office of Sports
Development Program
Personnel
None
None
Scheduled date
& time
111777333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Participation to the
scheduled try-outs for
faculty and employee.
Provide necessary materials
equipment and supplies and
availability of venues and also by
providing essential personal
health needs and safety of the
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Provide necessary materials
equipment and supplies and
availability of venues and also by
providing essential personal
health needs and safety of the
clients.
At least 30 minutes – one
hour per session.
Office of Sports
Development Program
Personnel
END OF TRANSACTION
Office of Sports
Development Program
Personnel
None
None
Effective &
Appropriate
selection of
Faculty &
Employees/
Players
111777444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Assist & Encourage Varsity Athletes to Organize Sports Club/Association
Schedule of Availability of Service
Every Campuses
January to December
Monday-Friday
4:00 pm – 6:00 pm
Who May Avail of the Service
Students and Faculty
What are the Requirements
Health Certificate, Parental Waiver, Membership Form
Constitution and By-Laws
Duration
Every Semester
2 hours/day
How to Avail of the Service
Step
APPLICANT/CLIENT
ACTIVITY
SERVICE PROVIDER
1
Read announcement
through posted tarpaulin
and distribute flyers
Post Tarpaulin of
regarding to the organization of Sports
Varsity club/association and distribute
2
Inquire and get the
details of the activities.
Provide necessary information
regarding the details of the activity
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assist & Encourage Varsity Athletes to Organize Sports Club/Association
Health Certificate, Parental Waiver, Membership Form
SERVICE PROVIDER
DURATION OF
ACTIVITY
(Under Normal
Circumstances)
PERSON IN
Post Tarpaulin of announcement
regarding to the organization of Sports
Varsity club/association and distribute
flyers.
5 mins.
Office of Sports
Development Program
Personnel
Provide necessary information
regarding the details of the activity
5 mins.
Office of Sports
Development Program
Personnel
Assist & Encourage Varsity Athletes to Organize Sports Club/Association
PERSON IN-CHARGE
FEES
FORMS
OUTPUT
Office of Sports
Development Program
Personnel
None
None
Tarpaulin posted
Flyers given out
Office of Sports
Development Program
Personnel
None
None
Detailed
information
111777555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Organize and participate
in the formulation of
association/club.
Assist and provide the necessary
documents in formulating their
club/associations.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assist and provide the necessary
documents in formulating their
club/associations.
At least 30 minutes –
One hour per session.
Office of Sports
Development Program
Personnel
END OF TRANSACTION
Office of Sports
Development Program
Personnel
None
None
Effective
Sports
Club/Association
111777666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee
Profile The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of St
formation and the propagation of the basic tenet that is anchored on the principle of self
others.
Location OSAS Central Office Building
Contact Details 300-2202 loc. 105
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Filing of compliant
against a student
Anyone
aggrieved or
offended by
a student
Accomplished Incident
Report Form
2. Request for
Temporary
Exemption from
wearing the School
Uniform
Students Student ID, Excuse
Letter
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ee ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSStttuuudddeeennn
The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of St
and the propagation of the basic tenet that is anchored on the principle of self-respect, acceptance of legitimate authority, and respect for the rights of
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES FORMS
Accomplished Incident
Report Form
Monday to Friday,
7:00 AM – 6:00PM
None Incident Report
Form or Letter
of Compliant
Student ID, Excuse
Letter
Monday to Friday
7:00 AM – 6:00 PM
None None
END OF TRANSACTION
nnnttt DDDiiisssccciiipppllliiinnneee
The main function of the Office of the Student Discipline is the implementation of policies and plans set by the Office of Student Affairs in terms of student
respect, acceptance of legitimate authority, and respect for the rights of
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/LOCATION
Incident Report
Form or Letter
of Compliant
20 mins. Office Personnel, OSD
Coordinator, OSD Asst.
Director
None 14 mins. Office Personnel
111777777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
8:00-5:00 pm
Who May Avail of the Service Students
What are the Requirements Accomplished Incident Report Form (Complaint Form)
Duration 20 minutes
How to Avail of the Services
Step Applicant/Client Activity
1 Accomplish and submit
Incident Report
2 Orally report the incident to
the Office of Student Discipline
3 Confirm date, time and
venue of fact-finding
hearing/dialogue about the
complaint
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Filing of Complaint against a Student
Accomplished Incident Report Form (Complaint Form)
Service Provider Duration of Activity (Under Normal Circumstances
Person In Charge
Public Help Desk
Office
5 mins. Public Help Desk
Office Staff
Office of Student
Discipline
10 mins. Student Discipline
Coordinator
Office of Student
Discipline
5 mins Student Discipline
Coordinator
Filing of Complaint against a Student
Fees Forms Output
None Incident report
Form
Incident Report
received and filed
None None Complaint is
adequately
discussed and
clarified.
None None Schedule of
hearing/dialogue is
duly calendared.
111777888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Procedures for the Request for Temporary Exemption from Wearing the School Uniform Schedule of Availability of Service January to December
Monday-Friday
8:00-5:00 pm
Who May Avail of the Service Students
What are the Requirements Student ID, Excuse Letter
Duration 14 mins
How to Avail of the Services
Step Applicant/Client Activity Service Provider
1 Secure the Form/ Guidelines in
Non-Wearing Uniform
Office of Student
2 Make a request letter to be
exempted from wearing
prescribed
uniforms
OSA/OJT/OSD
Coordinators and
3 Furnish a copy of the approved
letter/form to the Guard-on-Duty
Security Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Procedures for the Request for Temporary Exemption from Wearing the School Uniform
Service Provider Duration of Activity (Under Normal Circumstances
Person In Charge
Office of Student
Discipline
2 mins. Office of Student Discipline
Coordinator/Staff
OSA/OJT/OSD
Coordinators and
Heads
10 mins. OSA/OJT/OSD Coordinators
and Heads
Security Office 2 mins. Security Guard
Procedures for the Request for Temporary Exemption from Wearing the School Uniform
Fees Forms Output
Office of Student Discipline None Guidelines in
requesting for the
non-wearing of
uniform
Issued form
OSA/OJT/OSD Coordinators None Letter of Request for
non-wearing of
Uniform
Request
approved
None Approved Letter/Form Request
Approved
111777999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff ttthhheee AAAsss Profile
The Office of Student Organizations and Activities
of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and acc
coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academ
Location OSAS Central Office Building
Contact Details 300-22-02 loc. 105
FRONTLINE SERVICE CLIENTS
1. Request for new
I.D.
Students/
parents
Student ID, Letter of
Request
2. Request for gate pass Students/
parents
Torn/damaged ID
Letter of Request
3. Lost and found Students Ask, log in the logbook
provided
Surrender
found
4. Request for Approval
of Posters
Student
organizations,
BSU Offices and
Private
Companies
or Enterprise
Poste
5. Request for Approval of
Banners/Tarpaulins
Student
organizations,
Banners/tarpaulins
Letter of request
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSStttuuudddeeennnttt OOOrrrgggaaannniiizzz
Student Organizations and Activities implements university programs, policies, rules and regulations insofar as student activities and welfare
of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and acc
coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academ
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES
Student ID, Letter of
Request
Monday to Friday,
7:00 AM – 6:00 PM
None Request for New
ID
Torn/damaged ID
Letter of Request
Monday to Friday,
7:00 AM – 6:00 PM
None Gate Pass
Ask, log in the logbook
provided
Surrender items/belongings
found
Monday to Friday,
7:00 AM – 6:00 PM
None None
Posters Monday to Friday,
7:00 AM – 6:00 PM
None None
Banners/tarpaulins and/or
Letter of request
Monday to Friday,
7:00 AM – 6:00 PM
None None
zzzaaatttiiiooonnnsss aaannnddd AAAccctttiiivvviiitttiiieeesss
implements university programs, policies, rules and regulations insofar as student activities and welfare
of the students are concerned. It monitors, supervises, and regulates the operation and activities of duly recognized and accredited student organizations and
coordinates with external institutions of off campus participation. It also works coordination with all sectors of the academic community.
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Request for New
ID & Gate Pass
15 mins. SOA Personnel
OSD Coordinator
/Principal IS
Cashier’s Office
ICT Office
Gate Pass 10 minutes Office Personnel
None 5 minutes
Office Personnel
None 10 minutes Office Personnel
Assistant Director,
SOA
None 12 minutes SOA Office Personnel, IGP
Assistant Director, SOA
111888000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
BSU Offices and
Private
Companies
or Enterprise
6. Request of Student
Organization
Adviser/Officer for
Certification
Advisers/Officers Ask, fill
7. Request for
Accreditation of
Student Organization
Students Renewal papers
8. Request for
Approval of Student
Activities and Use of
University Facilities
Students Properly Itemized/detailed
request letter
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Ask, fill-up a request slip Monday to Friday,
7:00 AM – 6:00 PM
None Request Slip
Renewal papers Monday to Friday,
7:00 AM – 6:00 PM
None Renewal forms
Properly Itemized/detailed
request letter
Monday to Friday,
7:00 AM – 6:00 PM
None None
END OF TRANSACTION
Request Slip
13 minutes Office Personnel
Renewal forms 1 hour Office Personnel
Assistant Director,
SOA
None 20 mins. College Dean
SOA Campus Head,
Asst. Dir., SOA
Director, OSAS
VPAA/VPAF
University President
111888111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for New ID Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students/parents
What are the Requirements For New Student:
1. Filled up Request for New ID Form
For ID Replacement:
1. Filled up Request for New ID Form.
2. Torn/damaged I.D.
For lost ID:
1. Request Letter noted by the Discipline Coordinator
2. Filled up Request for New ID Form
3. Affidavit of Lost (not required for first timer)
Duration 15 minutes
How to Avail of the Services Step Applicant/Client Activity Service Provider
1 a)For ID replacement:
Surrender the damaged ID to
the SOA personnel
b)For Lost ID:
1ST Request (Present written
SOA
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for New ID – for College and Integrated School Students
1. Request Letter noted by the Discipline Coordinator
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
2 mins SOA Staff
for College and Integrated School Students
Fees Forms Output
None None Surrendered
Damaged/Torn ID
Approved letter
111888222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
request noted by the OSD
Coordinator
2nd Request (Present Affidavit
of Loss)
2 Submit to the SOA personnel
for processing
Secure and fill-up Request for
New ID Form and Gate pass
Form
SOA
3 Register in the logbook
provided
SOA
4
Proceed to the cashier’s
office, present the request
slip and pay for the
corresponding fee
Cashiering Office
5
Submit the request form to the
ICT Office for picture
taking and ID processing
ICT Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 mins Office Personnel
1 min
Office Personnel
Cashiering Office 5 mins Office Personnel
5 mins Office Personnel
END OF TRANSACTION
Affidavit of Loss
None Request for
New ID Form
and Gate pass
Filled up request
form
None None Logged-in client
P 185-ID
P 50-LACE
Accomplished
request for
new ID form
Appropriate Fee
Settled
None Accomplished
request for ID
form
Requested ID
processed
111888333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students/parents
What are the Requirements For students with disciplinary cases:
1. request for gatepass form from the OSD coordinator
Unavailability of Uniform
1. letter from the IGP
Duration 10 minutes
How to Avail of the Services Step Applicant/Client Activity Service Provider
1 a. (for students with
disciplinary cases)
Secure request for gate
pass form from the OSD
coordinator
b)for unavailability of
uniform
Secure letter from the IGP
OSD Coordinator
IGP
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Gate Pass
gatepass form from the OSD coordinator
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
OSD Coordinator 2 mins OSD Coordinator
IGP Personnel
None
Fees Forms Output
None Request for Gate
pass form
None
Filled up request for gate
pass duly signed by the OSD
Coordinator
Letter from the IGP
111888444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
2 Proceed to SOA and
present the approved
request for gate
pass/letter from the IGP
SOA
3 Secure and fill-up the gate
pass form
SOA
4 Submit the filled up Gate
pass form and register in
the logbook provided
SOA
5
Present the gate pass to
the Guard on-duty
Security office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 mins Office Personnel None
2 mins Office Personnel Gate
form
2 mins Office Personnel None
Security office 2 mins Security Guard None
END OF TRANSACTION
None None Checked and verified
request
Gate pass
form
None Filled-up form
None None Approved and logged
None Gate pass slip Approved request
111888555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students
What are the Requirements For lost items:
1. Ask and fill-up in the logbook provided
For found items:
1. Ask and fill-up in the logbook provided
2. Surrender the items/belongings found
Duration 5 minutes
How To Avail Of The Services Step Applicant/Client Activity Service Provider
1 Proceed to SOA and Fill up
the Lost and Found
Logbook
SOA Office
2
3
For Lost items:
Wait for the advise of the
SOA personnel
For found Items:
Surrender to the SOA the
found items/belongings for
safekeeping
SOA
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Lost and Found
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
3 mins SOA Staff None
2 mins Office Personnel None
Fees Forms Output
None Filled-up Lost and Found
Logbook
None Duly informed
Client
Found Items
secured by the SOA
for safekeeping
111888666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
4 Wait for the advise of the
*SOA personnel
SOA
*the SOA will post announcements regarding lost/found
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 mins Office Personnel None
END OF TRANSACTION
*the SOA will post announcements regarding lost/found items
None Duly informed
client
111888777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Student Organizations, BSU Offices and Private Companies or
What are the Requirements For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice
1. Posters
For companies outside BSU:
1. Posters
Duration 10 minutes
How to Avail of the Services Step Applicant/Client Activity Service Provider
1 For student organizations
and BSU Offices other than
the Offices of the Executive
Directors, Vice-Presidents and
the University President:
Proceed to SOA and register in
the logbook provided
SOA
2 Submit the posters to the
SOA personnel for checking
by the Asst. Director of SOA
SOA
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Approval of Posters
Student Organizations, BSU Offices and Private Companies or Enterprise
For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice-Presidents and the University President:
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
2 mins Office personnel None
4 mins Office personnel None
Presidents and the University President:
Fees Forms Output
None Logged-in client
None Checked/Scrutinized
posters
111888888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3 Secure the stamp of Approval
for Posting
SOA
4 Once approved, post the
notices only on the
prescribed areas and bulletin
boards
SOA
5 Remove the said postings
immediately after the
activity.
SOA
1
For companies outside BSU
without MOA:
Proceed to IGP for billeting.
SOA
2 Submit the posters to the SOA
personnel for checking
by the Asst. Director of SOA
SOA
3 Secure the stamp of Approval
for Posting
SOA
4 Once approved, the SOA
will be the one to do the
posting
SOA
* include notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like prov
University policies
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 mins Office personnel None
(Indeterminate) Office personnel None
2 mins Office personnel None
2 mins Office personnel None
5 mins Office personnel None
2 mins Office personnel None
2 mins Office personnel None
END OF TRANSACTION
notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like prov
None Posters/announcements
marked
None Posters on conspicuous
areas and bulletin boards
None Up-to-date Bulletin Boards
None Logged-in client
None Checked/Scrutinized
posters
None Posters/announcements
marked
None Posted Announcements
notices of organizational meetings, assemblies, announcements, job placements, event endorsements, messages and the like provided they are not contrary to law and
111888999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Student Organizations, BSU Offices and Private Companies or Enterprise
What are the Requirements For student organizations and BSU Offices other then the Offices of the Executive Directors, Vice
1. Banners/Tarpaulins
For companies outside BSU:
1. Noted Letter of Request Addressed to the University President
2. Banners/Tarpaulins
Duration 12-15 minutes
How To Avail Of The Services Step Applicant/Client Activity Service
Provider
1 For student organizations
and BSU Offices other than
the Offices of the Executive
Directors, Vice-Presidents and
the University President:
Proceed to SOA and register in
the logbook provided
SOA
2 Submit the posters to the
SOA personnel for checking
SOA
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Approval of Banners/Tarpaulins
Student Organizations, BSU Offices and Private Companies or Enterprise
other then the Offices of the Executive Directors, Vice-Presidents and the University President:
1. Noted Letter of Request Addressed to the University President
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
2 mins Office personnel None
4 mins Office personnel None
Request for Approval of Banners/Tarpaulins
Presidents and the University President:
Fees Forms Output
None Logged-in client
None Checked/Scrutinized
tarpaulins
111999000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
by the Asst. Director of SOA
3 Secure the stamp of Approval
for Display
SOA
4 Once approved, post the
notices only on the
prescribed areas and bulletin
boards
SOA/
Maintenance
Office
5 Remove the said
banner/tarpaulin immediately
after the activity.
SOA
1
For companies outside BSU
without MOA:
Proceed to IGP for billeting.
SOA
2
Once allowed/noted, proceed
to the SOA and register in the
logbook provided
SOA
3 Present the request letter
and the tarpaulin/s to the
SOA personnel for
stamping/checking by the
Asst. Director of SOA
SOA
4 SOA will hand over the
tarpaulin/banner for
display on campus
SOA
**on –display for maximum of one month only.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
2 mins
Office personnel None
Maintenance
4 mins Office personnel None
(Indeterminate) Office personnel None
3 mins Office personnel None
2 mins Office personnel None
2 mins
Office personnel None
10 mins Office personnel None
END OF TRANSACTION
None Posters/announcements
marked
None Marked Tarpaulins
None Tarpaulins hung on
conspicuous areas and
bulletin boards
None Approved Letter of
Request
None Logged-in Guest/Client
None Marked Tarpaulins
None Hung Tarpaulins
111999111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request of Student Organization Adviser/Officer for Certification Schedule of Availability of Service January to December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students and/or Faculty Adviser
What are the Requirements Request slip, Documentary stamp, Office Record/File
Duration 13 minutes
How to Avail of the Services Step Applicant/Client Activity Service
Provider
1 Proceed to SOA and ask for
request for certificate of Student
Organization Advisorship and
filled up the request slip
provided
SOA
2 Wait if the request is justifiable
based from the Office documents
available
SOA
3
Wait while the Certificate is being
processed.
SOA
4 Release the Certificate SOA
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request of Student Organization Adviser/Officer for Certification
Request slip, Documentary stamp, Office Record/File
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
2 mins Office personnel None
5 mins. Office personnel None
5 mins Office personnel None
1 min Office personnel None
END OF TRANSACTION
Request of Student Organization Adviser/Officer for Certification
Fees Forms Output
Request slip Form Logged-in client
None File/records
verified
None Hard copy of the
Certificate requested
None Certificaterequested
111999222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request of Accreditation of Student Schedule of Availability of Service June to August
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students
What are the Requirements Properly filled-up Renewal Papers, needed attachments, if any
Duration 2 weeks (1 hour)
How to Avail of the Services Step Applicant/Client Activity
1 Secure from the Office of the
Student Organizations and Activities Campus Head
a hard/soft copy of the forms
needed for the Application
for Renewal/Recognition
2 Present the Communication
Letter/Letter of Request for
scrutiny/check-up/ evaluation and have it noted
3 Submit to the proper channels/Offices for signing
4 Submit-for-filing a photocopy/copy of the
Approved Communication and the Program, if any
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request of Accreditation of Student Organization
up Renewal Papers, needed attachments, if any
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Student Organizations and Activities Campus Head
SOA 7 mins Office personnel
up/ evaluation and have it noted
SOA 10 mins Asst. Director, SOA
channels/Offices for signing Other
Offices
(Indeterminate) Other Offices’
the Program, if any
SOA 3 mins Office personnel
END OF TRANSACTION
Organization
Person In Charge Fees Forms Output
None None Well-advised/
guided student
Asst. Director, SOA None None Registered student
activities
None None Approved Letter of
Request
None None Filed copy of the
approved communication
111999333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Request for Approval of Student Activities and Use of University Facilities Schedule of Availability of Service January-December
Monday-Friday
7:00-6:00 pm w/o noon break
Who May Avail of the Service Students
What are the Requirements 1. Communication Letter and needed attachments, if any
Duration 20 minutes
How to Avail of the Services Step Applicant/Client Activity
1 Seek the advice of SOA as to
what particulars/papers must
accompany the letter of request
Offi
Organizations and
2 Present the Communication
Letter/Letter of Request for
scrutiny/check-up and have it noted
Office of Student
Organizations and Activities
3 Submit to the proper
channels/Offices for signing
Other Offices
4 Submit-for-filing a photocopy/copy of
the Approved Communication and
the Program, if any
Office of
Organizations and Activities
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Request for Approval of Student Activities and Use of University Facilities
Communication Letter and needed attachments, if any
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Office of Student
Organizations and Activities
5 mins Office personnel
Office of Student
Organizations and Activities
10 mins
Asst. Director, SOA
Other Offices (Indeterminate) Other Offices’
Office of Student
Organizations and Activities
3 mins.
Office personnel
END OF TRANSACTION
Request for Approval of Student Activities and Use of University Facilities
Person In Charge Fees Forms Output
Office personnel None None Well-advised/
guided student
Asst. Director, SOA None None Registered student
activities
None None Approved Letter of
Request
Office personnel None None Filed copy of the
approved
communication
111999444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee
Profile
The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus
the mantra of the student publication. The activities, events and undertaking of the Office shall be an
Location
Publication Office, 3rd floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200
Contact Details (043) 300 2202 loc. 105
FRONTLINE SERVICE CLIENTS
1.The Assistant Director stays at the
Office of Student Affairs for queries
regarding student publication
students,
people from
printing press
2. Students, faculty members or
employees asking for editions of
The LATHE will be asked to proceed
to the Publication Office at the MSP
Bldg. of GPB Main Campus I.
Student officers for the day
(staffers) will accommodate them
at the office.
students,
faculty
members,
employees
1. If a student wants to
contribute an article, he/she may
approach the Assistant Director
for the process of submission
which is an online process.
students
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ooofff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr SSStttuuudddeeennntt
The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus
the mantra of the student publication. The activities, events and undertaking of the Office shall be anchored on such philosophy.
floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200
CLIENTS REQUIREMENTS
SCHEDULE OF AVAILABILITY OF
SERVICE
FEES FORMS
students,
people from
press
- 8am-5pm -
tudents,
faculty
members,
employees
- 8am-5pm -
students article(s) 8am-5pm -
nttt PPPuuubbbllliiicccaaatttiiiooonnn
The Office of Student Publications (OSP) is the center for campus journalism of Batangas State University. Responsible campus journalism has always been
chored on such philosophy.
floor, Media Studies and Publication Bldg., GPB Main Campus I, Rizal Avenue, Batangas State University, Batangas City 4200
FORMS PROCESS CYCLE TIME
PERSON RESPONSIBLE/ OFFICE/LOCATION
- It will depend on
the kind of query
or transaction
Assistant Director of
Student Publication/Office
of Student Affairs and
Services
- 10 minutes (max.) Students/staffers/Assistan
t Director/ Office of
Student Affairs and
Services/Publication Office
- 5-10 mins.
(online/email)
Assistant Director of
Student Publication/Office
of Student Affairs and
Services
111999555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students, people from printing press
What are the Requirements On-the-spot verbal inquiry with the Office of Student Publication
Duration Depends on the kind of query
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1 Clients will ask their
query to the
Assistant Director
Office of Student
Publication
Note: Walk-in clients will be entertained on the spot at the Job Placement Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Walk-in Inquiries regarding Student Publication
spot verbal inquiry with the Office of Student Publication
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of Student
Publication Depends on the
kind of query
Asst. Director,
Office of Student
Publication
in clients will be entertained on the spot at the Job Placement Office
END OF TRANSACTION
in Inquiries regarding Student Publication
FEES FORMS OUTPUT
None None Client enlightened
regarding their
inquiry
111999666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Walk Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students, faculty members, employees, guests
What are the Requirements Editions of The LATHE
Duration 10 mins. (max.)
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE
1 Clients will ask for
copy(ies) of editions
of The LATHE
Office of Student
Publication
Note: Walk-in clients will be entertained on the spot at the Job Placement Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Walk-in clients asking for copy(ies) of The LATHE
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of Student
Publication 10 mins. (max.)
Asst. Director,
Office of Student
Publication; staffers
of The LATHE
in clients will be entertained on the spot at the Job Placement Office
END OF TRANSACTION
in clients asking for copy(ies) of The LATHE
FEES FORMS OUTPUT
None None Clients will have
copy(ies) of the
edition(s) of The
LATHE
111999777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Mondays-Fridays
8:00 AM - 5:00 PM
Who May Avail of the Service Students
What are the Requirements Article(s)
Duration 5-10 mins. (online/email)
How to Avail of the Services
STEP APPLICANT/CLIENT ACTIVITY
SERVICE PROVIDER
1 Student wants to
contribute an article
Office of Student
Publication
Note: Walk-in clients will be entertained on the spot at the Job Placement Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Contribution of article(s)
SERVICE PROVIDER DURATION OF ACTIVITY
(under normal circumstances)
PERSON-IN-CHARGE
Office of Student
Publication 5-10 mins.
(online/email)
Asst. Director,
Office of Student
Publication and
staffers of The
LATHE; staffers of
The LATHE
in clients will be entertained on the spot at the Job Placement Office
END OF TRANSACTION
FEES FORMS OUTPUT
None None Article (submitted
online via email)
111999888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff Profile We are an academic support group that provides effective admission and testing services designed to support and promote the university’s vision
academic excellence.
Location Bldg. opposite Guard House (main gate)
Contact Details (043) 300-2202 local 121 / [email protected]
FRONTLINE SERVICE CLIENTS
1. Disseminate information
and accommodate inquiries
from the public about
Testing and Admission.
Parents, Students,
Faculty, Non-
Faculty, Public
2. Give application form to
applicants.
Students, Faculty,
Non-Faculty, Public
3. Accept filled up
application form and
schedule the examination.
Students, Faculty,
Non-Faculty, Public
A. Pre Elementary Applicants 1. Filled
2. Original and photocopy of
NSO authenticated Birth
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
fff ttthhheee AAAssssssiiissstttaaannnttt DDDiiirrreeeccctttooorrr fffooorrr TTTeeessstttiiinnnggg aaan
support group that provides effective admission and testing services designed to support and promote the university’s vision
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES
None Scheduled visit
to High Schools
None
None Monday to
Friday
7:00 AM –
6:00 PM
None
Pre-elementary and Elementary Applicants
1. Filled-up application form
2. Original and photocopy of
NSO authenticated Birth
Monday to
Friday
7:00AM-6:00PM
Testing Fee
aannnddd AAAdddmmmiiissssssiiiooonnn
support group that provides effective admission and testing services designed to support and promote the university’s vision and mission of
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Tarpaulin, Flyers
and Brochures
2 – 6 mins. Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
Application Forms
3 mins Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
Testing Fee Application form
for entrance
examination
7 mins.
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
PERSON/OFFICE/
111999999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Certificate.
3. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
4. Non
of P250.00.
5. For transferees
Certification of grades in Math,
Science, English, & Filipino
having a final grade of 83%
and above in their previous
grade level_______ signed by
the school Principal/Registrar.
B. Grade 7 Applicants 1. Filled
2. Certified true copy and
photocopy of Report Card in
previous grade level.
3. Average grade of 85% and
above in Math, Science,
English & Filipino in the
previous grade level.
4. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
5. of P250.00
C. College Applicants 1. Filled
For BSU Admission Test.
2. Certified true copy of grades
in Math, Science, English &
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Certificate.
3. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
4. Non-refundable testing fee
of P250.00.
For transferees,
Certification of grades in Math,
Science, English, & Filipino
having a final grade of 83%
nd above in their previous
grade level_______ signed by
the school Principal/Registrar.
B. Grade 7 Applicants 1. Filled-up application form
2. Certified true copy and
photocopy of Report Card in
previous grade level.
3. Average grade of 85% and
above in Math, Science,
English & Filipino in the
previous grade level. 4. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
Non-refundable testing fee
of P250.00
C. College Applicants 1. Filled-up application form
For BSU Admission Test.
2. Certified true copy of grades
in Math, Science, English &
Monday to
Friday
7:00 AM –
6:00 PM
Monday to
Friday
7:00AM-6:00PM
Testing Fee
Testing Fee
Testing Fee
Fee
Application form
for entrance
examination
Application form
for entrance
examination
4 mins.
4 mins.
Campus I
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
222000000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Filipino from 1
high school o
photocopy of Report Card if
graduated from high school.
3. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
4. of P250.00.
5. English Placement Test Fee
P100.00.
D. Transferees 1. Transferee/
Shifter Evaluation Form.
2. Filled
BSU Admission Test.
3. Transcript of Records or
certification of grades signed
by
Registrar.
4. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s
signature at the back.
5.
E. Graduate School & College of Law Applicants 1. Filled
for BSU Admission Test.
2. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the back.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Filipino from 1st yr. to 3rd yr.
high school or original and
photocopy of Report Card if
graduated from high school. 3. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the
back.
Non-refundable testing fee
of P250.00.
English Placement Test Fee
P100.00.
D. Transferees 1. Transferee/
Shifter Evaluation Form.
2. Filled-up application form for
BSU Admission Test.
3. Transcript of Records or
certification of grades signed
by the University or College
Registrar.
4. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s
signature at the back.
Non-refundable testing fee
of P250.00.
E. Graduate School & College of Law Applicants
1. Filled-up application form
for BSU Admission Test.
2. Two (2) recent copies of
“2x2” I.D. pictures with
applicant’s signature at the back.
Monday to
Friday
7:00 AM –
6:00 PM
Monday to
Friday
7:00 AM –
6:00 PM
Testing Fee
Testing Fee
Testing Fee
Testing Fee
Application form
for entrance
examination
Application form
for admission
examination
4 mins.
4 mins.
Campus I
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
222000111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3. Non
of P250.00
4. Release of notice of
passing and EPT result.
applicants �
5. Issuance of admission slip
for registration
applicants �
�
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
3. Non-refundable testing fee
of P250.00.
� Notice of passing
Monday – Friday
7:00 AM –
6:00 PM
None
� Notice of Passing
� Receipt of reservation fee
Monday – Friday
7:00 AM –
6:00 PM
Reservation
fee
END OF TRANSACTION
● Notice of
passing
● EPT result form
12 mins. /
student
Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
Reservation Admission Slip for
registration
5 mins./ student Office Personnel,
Assistant
Director/Office of
Testing &
Admission/Main
Campus I
222000222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Disseminate Information and Accommodate Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM
Who May Avail of the Service Students, Faculty, Public
What are the Requirements a. letter of request
Duration: 2-6 mins.
HOW TO AVAIL OF THE SERVICES
Step Applicant/Client Activity Service Provided
1
Read announcement through
posted tarpaulin
Post tarpaulin of
Announcement on Testing
and Admission.
Distribute flyer.
2
Inquire and secure
application form.
Distribute application form.
3
Inquire to the office
personnel
Accommodates client query
4
Know the steps and
procedures depending on
the nature of the inquiry
Provide instruction and
procedures
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Disseminate Information and Accommodate Inquiries from the Public about Testing and Admission
Service Provided Duration of Activity (Under Normal Circumstances)
Person In Charge
Post tarpaulin of
Announcement on Testing
and Admission.
Distribute flyer.
5 mins. TAO Personnel
Distribute application form. 10 mins. TAO Personnel
Accommodates client query 2-5 mins Office Personnel
Provide instruction and
procedures step by step
2-5 mins Office Personnel
END OF TRANSACTION
Inquiries from the Public about Testing and Admission
Person In Charge Fees Form* Output
None None Tarpaulin posted.
Announcement
letter to principal
Flyers given out.
None Application
Form
Application form
given out.
None None Attended inquiries
from the public
None None Properly
disseminated
information
222000333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM
Who May Avail of the Service Students, Faculty, Public
What are the Requirements NONE
Duration: 3 mins.
HOW TO AVAIL OF THE SERVICES
Step Applicant/Client Activity Service Provided
1
Secure application form. Give application form
2
Inquire what to do. Instruct clients to fill
application form and comply
with the needed documents
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Give Application Form to the Public
Service Provided Duration of Activity (Under Normal Circumstances)
Person In Charge
Give application form 1 min. TAO Personnel
Instruct clients to fill-up
application form and comply
with the needed documents
2 mins TAO Personnel
END OF TRANSACTION
Give Application Form to the Public
Person In Charge Fees Form* Output
TAO Personnel None Pre-Elem./
Elem./Grade
7/ College
Application
form
Application forms
given out.
Personnel None Pre-Elem./
Elem./Grade
7/ College
Application
form
Fully understood
requirements and
filling up process.
222000444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Accept Filled
Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM
Who May Avail of the Service Students, Faculty, Public
What are the Requirements a. Requirements of Pre-Elem/Elem student applicants
b. Requirements for Grade 7 student applicants
c. Requirements for College student applicants
d. Requirements for transferee student applicants
e. Requirements for shifter student applicants
f. Requirements for Graduate School & college of law applicants
Duration 7 mins.
HOW TO AVAIL OF THE SERVICES:
Step Applicant/Client Activity Service Provided
1
Submits fill up application
form with all the
requirements
Accepts & evaluates
submitted application form
Ask for testing fee receipt
2
Ask for the date of
examination
Schedule the examination
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Accept Filled – Up Application Form and Schedule of Examination
Elem/Elem student applicants
Requirements for Grade 7 student applicants
Requirements for College student applicants
Requirements for transferee student applicants
Requirements for shifter student applicants
Requirements for Graduate School & college of law applicants
Service Provided Duration of Activity (Under Normal Circumstances)
Person In Charge
Accepts & evaluates
submitted application form
Ask for testing fee receipt
5 mins. TAO Personnel
Schedule the examination 2 mins TAO Personnel
END OF TRANSACTION
Up Application Form and Schedule of Examination
Person In Charge Fees Form* Output
TAO Personnel Testing fee Application
form
Test permit issued
AO Personnel None Test Permit Schedule of test
given out
222000555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Monday-Friday 7:00 AM-6:00 PM
Who May Avail of the Service Student applicants
What are the Requirements Test Permit
Duration: 12 mins./student applicants
HOW TO AVAIL OF THE SERVICES
Step Applicant/Client Activity Service Provided
1
Presents test permit Checks name if listed in the
list of qualifiers
Releases EPT result
2
Releases the EPT result and
notice of passing
Inform non
will take Eng 100
Advise qualified applicants to
pay the reservation fee at
the Cashier of Php 1000.00
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Release Notice of Passing and EPT Result
Service Provided Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks name if listed in the
list of qualifiers
Releases EPT result
10 mins. TAO Personnel
Inform non-passers that they
will take Eng 100
Advise qualified applicants to
pay the reservation fee at
the Cashier of Php 1000.00
2 mins TAO Personnel
END OF TRANSACTION
Release Notice of Passing and EPT Result
Person In Charge Fees Form* Output
TAO Personnel None Notice of
Passing
EPT results and
Notice of Passing
released
TAO Personnel
Reservation fee
paid
222000666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service: Monday-Friday 7:00 AM-6:00 PM
Who May Avail of the Services Qualified Student applicants
What are the Requirements Notice of Passing/
Receipt of reservation fee
Duration 5 mins./student applicants
HOW TO AVAIL OF THE SERVICES:
Step Applicant/Client Activity Service Provided
1
Presents notice of passing Checks notice of passing for
the reservation fee receipt
Issue admission slip for
registration
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Admission Slip for Registration
Service Provided Duration of Activity (Under Normal Circumstances)
Person In Charge
Checks notice of passing for
the reservation fee receipt
Issue admission slip for
registration
5 mins.
TAO Personnel
END OF TRANSACTION
Issuance of Admission Slip for Registration
Person In Charge Fees Form* Output
TAO Personnel
Reservation
fee
Admission Slip
for
Registration
Admission Slip for
registration
released
222000777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
AAAdddmmm
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
mmmiiinnniiissstttrrraaatttiiiooonnnFFFiiinnnaaannnccceee
nnn aaannnddd
222000888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee
Profile This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.
Location 2nd Fl., Student Center Bldg., Main Campus I, Rizal Avenue, Batangas City
Contact Details (043) 300-2202 loc.228
(043) 980-0385, 0393 loc.1103, 1104, 1105
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Hiring and
Recruitment (for
Faculty Member-
Contractual)
Applicants
Acceptable Application Letter
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
2. Hiring and
Recruitment (for Non-
Academic Personnel-
Contractual)
Applicants
Acceptable
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
3. Hiring and
Recruitment (for Job
Order Staff)
Applicants
Acceptable Application Letter
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
4. Issuance of
Certificate of
Employment and
Service Record
Faculty Members,
Employees and
Separated Faculty
Members and
Employees
Purpose for Certification,
Clearance (for separated
Faculty Members and
Employees only)
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
eee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr AAAdddmmmiiinnniiissstttrrraaatttiiiooo
This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.
I, Rizal Avenue, Batangas City
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
Acceptable Application Letter
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
Clearance
Monday – Thursday
(8:00 AM- 5:00 PM)
None
Acceptable Application Letter
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
Clearance
Monday – Thursday
(8:00 AM- 5:00 PM)
None
Acceptable Application Letter
address to the President,
Resume, Transcript of Record,
Medical Certificate, NBI
Clearance
Tuesday - Friday
(8:00 AM- 5:00 PM)
None
Purpose for Certification,
Clearance (for separated
Faculty Members and
Employees only)
Monday - Friday
(8:00 AM- 5:00 PM)
None
ooonnn SSSeeerrrvvviiiccceeesss
This office provides service to the prospective employees and faculty members who aspire to be part of the BSU Community.
FORMS PROCESS
CYCLE TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Applicant's
Assessment Form
8-10 working
days
Human Resource
Management Office,
Testing and Admission
Office, Faculty Selection
Board
Applicant's
Assessment Form
6 working days
Human Resource
Management Office,
Testing and Admission
Office, Personnel
Selection Board
Job Order
Applicant's Form
4 working days
Human Resource
Management Office,
TAO, requesting College
Dean / Department
Head
Request Slip
15-25 minutes
Human Resource
Management Office
222000999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
HHiirriinngg Schedule of Availability of Service January to December
Monday-Thursday 8:00-5:00 pm w/out noon break
Who May Avail of the Service Applicants for Teaching Position
What are the Requirements 1. Acceptable Application Letter addressed to the President
2. Resume
3. Transcript of Record
4. Laboratory Tests (Blood Test, Urinalysis, Chest X
Duration 8-10 working days
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Submit Requirements Check and verify submitted
2
Face the Interviewer for
Initial Assessment
3
Proceed to Testing and
Admission Office Administer examinations
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
g aanndd RReeccrruuiittmmeenntt ((ffoorr FFaaccuullttyy MMeemmbbeerr--CC
to the President
Laboratory Tests (Blood Test, Urinalysis, Chest X-Ray, Drug Test)
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check and verify submitted
documents
20 minutes
Human Resource
Management Staff
Initial Interview
20 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
Administer examinations
maximum 1 hour
Testing and
Admission Office
CCoonnttrraaccttuuaall))
Person In Charge Fees Forms Output
Human Resource
Management Staff
None
None
Submitted documents
checked and verified.
Asst. Director, HRMO
Administration
None
Applicant's
Assessment Form
Assessed applicants
Admission Office
None
Applicant's
Assessment Form
Test administered
222111000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
4
Wait for a day or two (2)
for the result of
examination
Evaluate the result of the
Evaluation of the test results
handled by TAO
Inform the Faculty Selection
Board (FSB) Members &
Applicants
of the Panel Interview and
Teaching Demonstration
5
Notice from HR Office to
report and proceed to
Panel Interview and
Teaching Demonstration
Act as secretariat on the
Panel Interview and Teaching
6
Wait for the result of
Panel Interview and
Demonstration after two
(2) days
Prepare assessment
summary and compute the
result of Panel Interview and
Teaching Demonstration
Deliberation by Faculty
Selection Board (FSB)
Endorse to the President for
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Evaluate the result of the
examination
2 hours
Testing and
Admission Office
Evaluation of the test results
handled by TAO
15 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
Inform the Faculty Selection
Board (FSB) Members &
Applicants for the schedule
of the Panel Interview and
Teaching Demonstration
1 day
Human Resource
Management Staff
Act as secretariat on the
Panel Interview and Teaching
Demonstration
2 hours/applicant
Human Resource
Management Staff,
Faculty Selection
Board (FSB)
Members
Prepare assessment
summary and compute the
result of Panel Interview and
Teaching Demonstration
1 hour/applicant
Human Resource
Management Staff
Deliberation by Faculty
Selection Board (FSB)
Members
2 hours
Faculty Selection
Board (FSB)
Members
Endorse to the President for
approval
30 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
Admission Office
None
None
Test result forwarded
to Human Resource
Management Office
Asst. Director, HRMO
Administration
None
None
Assessed Test results
Human Resource
Management Staff
None
None
FSB Members and
applicants properly
informed for the
schedule of Panel
Interview and
Teaching
Demonstration
Human Resource
Management Staff,
Faculty Selection
None
Applicant's
Assessment Form
and Criteria for
Evaluation of
Applicants for
Teaching Position
Done with Panel
Interview and
Teaching
Demonstration
Human Resource
Management Staff
None
None
Documented the
result of Hiring
procedure
Faculty Selection
None
Applicant's
Assessment Form
Recommended
applicants for
approval by the
President
Asst. Director, HRMO
Administration
None
None
Approved applicant/s
by the President,
222111111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Inform the applicant/s of the
result of assessment
7
Report to HR Office Provide Personal Data Sheet
(PDS) ,Contract Employment,
Position Description Form
(PDF), Assumption to
Position, Oath of Office, GSIS,
PAG-
Form, CSC Form 211
(Medical) for fill up and
Endorsement for Biometrics
registration and for
Id
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Inform the applicant/s of the
result of assessment
5 minutes
Asst. Director, HRMO
/ Human Resource
Management Staff
Provide Personal Data Sheet
(PDS) ,Contract Employment,
Position Description Form
(PDF), Assumption to
Position, Oath of Office, GSIS,
-IBIG, Philhealth, BIR
Form, CSC Form 211
(Medical) for fill up and
Endorsement for Biometrics
registration and for
Identification Card
15 minutes
Human Resource
Management Staff
END OF TRANSACTION
Asst. Director, HRMO
/ Human Resource
Management Staff
None
None
Informed the
applicants whether
hired or not
Human Resource
Management Staff
None
Personal Data Sheet
(PDS) ,Contract
Employment,
Position Description
Form (PDF),
Assumption to
Position, Oath of
Office, GSIS, PAG-
IBIG, Philhealth, BIR
Form, CSC Form
211 (Medical),
Biometrics
Registration and
I.D. Card
Newly Hired Faculty
ready to take assigned
task
222111222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
HHiirriinngg aanndd Schedule of Availability of Service January to December
Monday-Thursday 8:00-5:00 pm w/out noon break
Who May Avail of the Service Applicants for Non-Teaching Position
What are the Requirements 1. Acceptable Application Letter addressed to the President
2. Resume
3. Transcript of Record
4. Laboratory Tests (Blood Test, Urinalysis, Chest X
Duration 6 working days
How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1 Submit Requirements Check
2 Face the Interviewer for
Initial Assessment
Initial Interview
3
Proceed to Testing and
Admission Office examinations
4 Wait for a day or two (2) for
the result of examination
Evaluate the result
of the examination
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReeccrruuiittmmeenntt ((ffoorr NNoonn--AAccaaddeemmiicc PPeerrssoonnnn
1. Acceptable Application Letter addressed to the President
Urinalysis, Chest X-Ray, Drug Test)
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check and verify
submitted
documents
15 minutes Human Resource
Management Staff
Initial Interview 20 minutes Asst. Director, HRMO /
Director, Administration
Services
Administer
examinations
maximum 45 min. Testing and Admission
Office
Evaluate the result
of the examination
2 hours Testing and Admission
Office
nneell-- CCoonnttrraaccttuuaall))
Fees Forms Output
Management Staff
None None
Submitted
documents checked
and verified.
Asst. Director, HRMO /
Director, Administration
None Applicant's
Assessment Form
Assessed applicants
Testing and Admission None Applicant's
Assessment Form
Test administered
Testing and Admission None None Test result
forwarded to
222111333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Evaluation of the
test results handled
5
Report to HR Office and
proceed to Personnel
Selection Board (PSB)
Members for interview
Provide copies of
Guide for Interview
Assessment
6
Wait for the result of Panel
Interview and
Demonstration after two (2)
days
Prepare assessment
Deliberation by PSB
Selection Board
(PSB) Members
Endorse to the
President for
applicant/s of the
result of assessment
7 Report to HR Office Pro
Data Sheet (PDS),
Employment,
Position Description
Form (PDF),
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Evaluation of the
test results handled
by TAO
20 minutes
Asst. Director, HRMO /
Director, Administration
Services
Provide copies of
Guide for Interview
Assessment
30 minutes
Human Resource
Management Staff,
Personnel Selection
Board (PSB) Members
Prepare assessment
summary
1 hour
Human Resource
Management Staff
Deliberation by PSB
Selection Board
(PSB) Members
2 hours
PSB Selection Board
(PSB) Members
Endorse to the
President for
approval
30 minutes
Asst. Director, HRMO /
Director, Administration
Services
Inform the
applicant/s of the
result of assessment
5 minutes
Asst. Director, HRMO /
Human Resource
Management Staff
Provide Personal
Data Sheet (PDS),
Contract of
Employment,
Position Description
Form (PDF),
15 minutes
Human Resource
Management Staff
Human Resource
Management Office
HRMO /
Director, Administration
None
None
Assessed Test
results and notify
applicant/s for
interview by the
Personnel Selection
Board (PSB)
Members
Management Staff,
Personnel Selection
Board (PSB) Members
None
Applicant's
Assessment Form
Interviewed
applicant/s by the
Personnel Selection
Board (PSB)
members
Management Staff
None
None
Ranked applicants
PSB Selection Board
None
None
Recommended
applicants for
approval by the
President
Asst. Director, HRMO /
Director, Administration
None
None
Approved
applicant/s by the
President,
Asst. Director, HRMO /
Management Staff
None
None
Informed the
applicants whether
hired or not
Management Staff
None
Personal Data
Sheet (PDS)
,Contract
Employment,
Position
Description Form
Newly Hired Non-
academic Personnel
ready to take
assigned task
222111444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Assumption to
Position, Oath of
Office, GSIS, PAG
IBIG, Philhealth, BIR
Form, CSC Form 211
(Medical) for fill up
and
Registration and ID
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Assumption to
Position, Oath of
Office, GSIS, PAG-
IBIG, Philhealth, BIR
Form, CSC Form 211
(Medical) for fill up
and Biometrics
Registration and ID)
END OF TRANSACTION
(PDF), Assumption
to Position, Oath
of Office, GSIS,
PAG-IBIG,
Philhealth, BIR
Form, CSC Form
211 (Medical),
Biometrics
Registration and
ID
222111555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Tuesday-Friday 8:00-5:00 pm w/out noon break
Who May Avail of the Service Applicants for Job Order Scheme
What are the Requirements 1. Acceptable Application Letter addressed to the President
2. Resume
3. Transcript of Record
4. Chest X-Ray
Duration 4 working days
How to Avail of the Services
Step
Applicant/Client Activity Service
1
Submit Requirements
Check and verify
submitted documents
2
Face the Interviewer for Initial
Assessment
Initial Interview
3
Proceed to Testing and
Admission Office
Administer
examinations
4
Wait for a day or two (2) for
the result of examination
Evaluate the result of
the examination
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
HHiirriinngg aanndd RReeccrruuiittmmeenntt ((ffoorr JJoobb OOrrddeerr SS
1. Acceptable Application Letter addressed to the President
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check and verify
submitted documents
25 minutes
Human Resource
Management Staff None
Initial Interview
25 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
None
Administer
examinations
maximum 20
minutes
Testing and
Admission Office None
Evaluate the result of
the examination
2 hours
Testing and
Admission Office None
SSttaaffff))
Fees Forms Output
None
None
Submitted documents
checked and verified.
None
Job Order
Applicant's Form
Assessed applicants
None
Job Order
Applicant's Form
Test administered
None
None
Test result forwarded to
Human Resource
222111666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Evaluation of the test
results handled by TAO
Inform the College
Dean /
Head and the applicant
regarding the schedule
of interview
5
Report to HR Office
Inform the
College Dean /
Department Head that
the applicant is
available for interview
6
Proceed to the requesting
College/Department Head for
interview
Interview and assess
Applicants
Prepare assessment
summary
Endorse documents to
the President for
approval
Notify
whether hired or not
7
Report to HR Office
Provide Personal Data
Sheet (PDS) for fill up
NBI clearance, Medical
Certificate
Community Tax
Certificate
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Evaluation of the test
results handled by TAO
20 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
None
Inform the College
Dean / Department
Head and the applicant
regarding the schedule
of interview
30 minutes
Human Resource
Management Staff
None
Inform the requesting
College Dean /
Department Head that
the applicant is
available for interview
15 minutes
Human Resource
Management Staff
None
Interview and assess
Applicants
30 minutes
Requesting College
Dean / Department
Head
None
Prepare assessment
summary
45 min. /applicant HRMO None
Endorse documents to
the President for
approval
30 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
None
Notify applicant/s
whether hired or not
10 minutes
Human Resource
Management Staff
None
Provide Personal Data
Sheet (PDS) for fill up,
NBI clearance, Medical
Certificate and
Community Tax
Certificate
15 minutes
Human Resource
Management Staff
None
END OF TRANSACTION
Management Office
None
None
Assessed Test results
None
None
College Dean / Department
Head and applicants
informed of the schedule
for interview.
None
Job Order
Assessment Form
Endorsed applicants to the
requesting
College/Department
None
Job Order
Assessment Form
Applicant/s were
interviewed and assessed
None Job Order
Assessment Form
Documented the result of
hiring procedure
None
None
Approved for hiring by the
President
None
None
Informed applicants
whether to report/not at
the HR Office
None
PDS, NBI clearance,
Medical,
Community Tax
Certificate
Completed documents,
report to the requesting
College/Department/Office
to be assigned
222111777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
IIssssuuaann Schedule of Availability of Service January to December
Monday-Friday 8:00-5:00 pm w/out noon break
Who May Avail of the Service Faculty Members, Employees and Separated Faculty Members and
Job Order Employees
What are the Requirements 1. Purpose for Certification
2. Clearance for Separated Faculty Members and Employees
Duration 15-25 minutes
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Submit the Purpose for
Certification / Present
Clearance (for Separated
Faculty
Members/Employees)
Prepare Certificate of
Employment and/or
Service Record
Verify the Certificate of
Employment and/or
Service Record
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
nnccee ooff CCeerrttiiffiiccaattee ooff EEmmppllooyymmeenntt aanndd SSee
Faculty Members, Employees and Separated Faculty Members and Employees
2. Clearance for Separated Faculty Members and Employees
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge Fees
Prepare Certificate of
Employment and/or
Service Record
10 minutes
Human Resource
Management Staff
None
Verify the Certificate of
Employment and/or
Service Record
5 minutes
Asst. Director, HRMO
/ Director,
Administration
Services
None
eerrvviiccee RReeccoorrdd
Fees Forms Output
None
Request Slip
Checked Certificate of
Employment and Service
Record
None
None
Verified Certificate of
Employment and Service
Record with initials either
by the Asst. Director,
HRMO / Director,
Administration Services
222111888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Bring Certificate of
Employment and/or
Service Record to the
VPAF for signing
2
Claim Certificate of
Employment and/or Service
Record
Record and Release
Certificate of
Employment and/or
Service Record
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Bring Certificate of
Employment and/or
Service Record to the
VPAF for signing
5 minutes
Human Resource
Management Staff,
VPAF
None
Record and Release
Certificate of
Employment and/or
Record
5 minutes
Human Resource
Management Staff
None
END OF TRANSACTION
None
None
Signed Certificate of
Employment and/or
Service Record and
brought back to the
Human Resource
Management Office
None
Request Slip
Recorded and released
Certificate of Employment
and/or Service Record
222111999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee Profile The Health Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable
deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed t
standard of school health services through continuous educational program. It maintains to pursue its health mission to peopl
altruism and in accordance with the commitment of
Location Infirmary Building, BSU Main Campus I
Contact Details (043) 300-2202 loc. 116
(043) 300-2273/ 300-2274 loc. 1140
FRONTLINE SERVICE
CLIENTS REQUIREMNTS
1. Medical/Dental
Examination of
New Students
New Students Chest X
2. Medical
Examination of
Newly Hired
Employee and
Faculty
Newly Hired
Employee and
faculty
Complete Blood
Count,
Urinalysis, and Drug
Test
3. Daily
Consultation
Students, Faculty,
Employees
None
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
e ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr MMMeeedddiiicccaaalll///DDDeeennnttt
Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable
deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed t
standard of school health services through continuous educational program. It maintains to pursue its health mission to peopl
altruism and in accordance with the commitment of the university.
QUIREMNTS SCHEDULE OF AVAILABILITY
OF SERVICE FEES
Chest X-Ray January to December
Monday – Friday
7:00am – 8:00 pm
Saturday – Sunday
8:00am – 5:00 pm
w/out noon break
None
Dental Examination
Complete Blood
Count, Chest X-ray,
Urinalysis, and Drug
Monday – Friday
7:00am – 8:00 pm
Saturday – Sunday
8:00am – 5:00 pm
w/out noon break
None
None Monday – Friday
7:00am – 8:00 pm
Saturday – Sunday
8:00am – 5:00 pm
None
tttaaalll SSSeeerrrvvviiiccceeesss
Services Department of Batangas State University seeks its meaningful existence in an academic community through sustainable quality health
deliveries to faculty, personnel and students within the limits of its capabilities and resources. It is committed to the development and maintenance of high
standard of school health services through continuous educational program. It maintains to pursue its health mission to people in its service areas in the spirit of
FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/ OFFICE/
LOCATION
Student Health
Record, School
Dental Examination
Record
15-45 minutes Physician/Dentist
All medical Staff
Pre-employment
Medical Form
15-45 minutes Physician/Dentist
All medical Staff
None 30 minutes –
8 hours
Physician/ Medical
Staff
222222000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
4. Issuance of
Medical/Dental
Certificate (OJT,
Seminars,
Fieldtrips)
Students, Faculty,
Employees
None
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
w/out noon break
None Monday – Friday
7:00am – 8:00 pm
Saturday – Sunday
8:00am – 5:00 pm
w/out noon break
None
END OF TRANSACTION
Medical/ Dental
Certificate
10-15 minutes Physician/Dentist
All medical Staff
222222111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Medical/ Dental Examination of New
Schedule of Availability January to December
Monday – Friday (7:00am – 8:00 pm)
Saturday – Sunday (8:00am – 5:00 pm)
W/out noon break
Who May Avail of the Service New Students/ Transferees
What are the Requirements Chest X-Ray
Duration 15-45 minutes
How To Avail Of The Services Step Applicant/ Client
Activity Service Provider
1 Accomplish Medical
& Dental Form
History Taking
Physical Examination
Assessment
2 In Case of Findings:
• Communicable
enrolment
• Non-communicable
treatment/refer
• Follow up of cases referred
to specialist
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Medical/ Dental Examination of New Students
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Physical Examination
15 minutes for
normal case
Physican/Medical
Staff
None
In Case of Findings:
Communicable – defer
communicable – give
treatment/refer
Follow up of cases referred
• 30-45 minutes
for case
findings
• 15 minutes
Physician
Physician
None
None
END OF TRANSACTION
Students
Fees Forms Output
None Medical Form Accomplished
Medical/Dental
Form
None
None
Referral Form
Medical Form
Communicated
findings
Followed up student
cases
222222222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Medical Examination of Newly Hired Employees and Faculty
Schedule of Availability Monday – Friday (7:00am – 8:00 pm)
Saturday – Sunday (8:00am – 5:00 pm)
W/out noon break
Who May Avail of the Service New Hired Employee/Faculty
What are the Requirements Complete Blood Count, Chest X-Ray, Urinalysis and Drug test
Duration 15-45 minutes
How To Avail Of The Services Step Applicant/ Client
Activity Service Provider
1 Accomplish Pre-
employment Medical
Form and present
laboratory results
History Taking
Physical Examination
Assessment
2 • Evaluation of laboratory
results and signing of CSC
Form 211
3 In Case of findings:
• Defer hiring
• Give treatment or refer/
re-evaluate
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Medical Examination of Newly Hired Employees and Faculty
Ray, Urinalysis and Drug test
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Physical Examination
15-45 minutes
under normal
condition
Nurse and Medical
Officer
None
Evaluation of laboratory
results and signing of CSC
1 minute
Medical Officer None
In Case of findings:
Give treatment or refer/
10 minutes Medical Officer None
END OF TRANSACTION
Medical Examination of Newly Hired Employees and Faculty
Fees Forms Output
None Pre-employment
Medical Form
Accomplished Pre-
employment
Medical Form
None CSC Form 211 Signed CSC Form
211
None Referral Form Evaluation of Cases
222222333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability Monday – Friday (7:00am – 8:00 pm)
Saturday – Sunday (8:00am – 5:00 pm)
W/out noon break
Who May Avail of the Service Students, Faculty, Employees
What are the Requirements None
Duration 10-15 minutes
How To Avail Of The Services Step Applicant/ Client
Activity Service Provider
1 Walk-in and relate
the chief complaint
Secure existing medical/dental
record
2 History Taking and get vital
signs
3 Refer to Medical Officer/
Dentist for assessment
4 Issuance of Medical/ Dental
Certificate
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Issuance of Medical/Dental Certificate
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Secure existing medical/dental
record
3 minutes Nurse-on-duty/
dental aide
History Taking and get vital
signs
3 minutes
Nurse-on-duty
Refer to Medical Officer/
Dentist for assessment
5 minutes Medical Officer/
Dentist
Issuance of Medical/ Dental
Certificate
1 minute Medical Officer/
Dentist
END OF TRANSACTION
Issuance of Medical/Dental Certificate
Fees Forms Output
None None Recorded data on
existing record
None None Recorded vital signs
None None Assessed patient
None None Issued
Medical/Dental
Certificate
222222444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability Monday – Friday (7:00am – 8:00 pm)
Saturday – Sunday (8:00am – 5:00 pm)
W/out noon break
Who May Avail of the Service Students, Faculty, Employees
What are the Requirements None
Duration 30 minutes – 8 hours
How To Avail Of The Services Step Applicant/ Client
Activity Service Provider
1 Walk-in and relate
the chief complaint
Secure existing medical record
2 History taking, get vital signs
and physical assessment
3 Refer to Medical Officer
4 Physician’s Assessment
Depending upon the findings,
the client is:
a. Given medication and
back to classroom to
resume classes
b. Allowed to stay for
sometimes in the clinic’s
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Daily Consultation
Service Provider Duration of Activity (Under Normal Circumstances)
Person In Charge
Secure existing medical record 1 minute Nurse None
History taking, get vital signs
assessment
10-15 minutes
Nurse None
Refer to Medical Officer 1-2 minutes Nurse None
Physician’s Assessment
Depending upon the findings,
Given medication and sent
to classroom to
resume classes
Allowed to stay for
sometimes in the clinic’s
15 minutes – 8 hours Physician None
Fees Forms Output
None Medical Record Entertained
Complaints
None Consultation Form Client history taken
None None Referred to Medical
Officer
None Consultation Form Complaint assessed
222222555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
in-patients’ room for
further management and
evaluation.
c. Advised to go home after
the clinic staff has informed
and arranged the matter
with the client’s parent/
guardian for:
1. Those running
temperature of 37.8 and
above.
2. Those suffering from
contagious diseases like
measles, chicken pox,
sore eyes, etc.
3. Those with symptoms
are unbearable or severe
and not relieved with
the initial medication in
the clinic
4. Referral to hos
complicated cases
d. The clinic Staff coordinated
with the concerned
department or unit head
regarding significant illness
or condition of their
students/ faculty/
employees.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
patients’ room for
further management and
Advised to go home after
the clinic staff has informed
and arranged the matter
with the client’s parent/
Those running
temperature of 37.8 and
Those suffering from
contagious diseases like
measles, chicken pox,
sore eyes, etc.
Those with symptoms
are unbearable or severe
and not relieved with
the initial medication in
Referral to hospitals for
complicated cases
The clinic Staff coordinated
with the concerned
department or unit head
regarding significant illness
or condition of their
students/ faculty/
END OF TRANSACTION
222222666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOfff Profile
The Finance Services Division is headed by the Director for Finance Services
(Budget, Accounting, Cashier, Procurement and Property and Supply
and full responsibility for all fiscal services activities
Location 2nd floor, Student Services Center
Contact Details 043-723-1066, 300-2202 loc. 130
FRONTLINE SERVICE (Accounting Office)
CLIENTS REQUIREMENTS
1. Issuance of Student
Account/Assessment
Students
Registration Form
2. Signing of clearance*
Students/alumni/or
representative Registration Form/
3. Answering Queries on
School Fees, Course Total
Estimates and Down
Payment
Students or
representatives and
Public in general
Registration
4. Issuance of Statement
of Account
Students/ Scholars/
Grantees or Parents of
Scholars
Registration Form
5. Filling of Billing Forms
Students or Authorized
Representatives
ID and Registration
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ffffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr FFFiiinnnaaannnccceee SSSe
The Finance Services Division is headed by the Director for Finance Services. It is composed of five (4
and Property and Supply). All financial reports and activities emanate
and full responsibility for all fiscal services activities
REQUIREMENTS SCHEDULE OF AVAILABILITY OF
SERVICE
FEES
Students ID
Registration Form
Monday-Friday
(7AM-5PM)
Saturday (8AM-
5PM)
None Assessment
Students ID
Registration Form/
ORs
Monday-Saturday
(8AM-5PM)
None
Students ID/
Registration Form
Monday-Saturday
(7AM-5PM)
None
Student ID,
Registration Form
Monday-Saturday
(7AM-5PM)
None Statement of
ID and Registration
Form
Monday-Saturday
(7AM-5PM)
None Billing Form
SSeeerrrvvviiiccceeesss
(4-5) units or sections, all headed by each Asst. Director
All financial reports and activities emanate from this department and assume the functions
FORMS PROCESS CYCLE TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Assessment
Forms
2.5 minutes
Accounting Office/
Assessment Records Staff
Student
Clearance
2 - 3minutes Assessment Section
Accounting Office
None 2 - 3 minutes Assessment Section
Accounting Office
Statement of
Account
6 minutes Assessment Section
Accounting Office
Billing Form 2-4 minutes Assessment Section
Accounting Office
222222777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
6. Accepting Promissory
Note
Students or
representative
Student ID, Official
Receipt, Registration
7. Payment of tuition
fees
Students/ Parents or
Authorized
Representatives
Assessment
Registration Form &
8. Payment of TOR/
Diploma, etc.
Students/ Parents/
alumni/Authorized
Representative
Clearance Form
Request Slip from the
Registrar’s Office
9. Releasing of Checks
Students/Parents/BSU
Personnel/Suppliers &
Authorized
Representatives
ID, Official Receipt
*Paperless clearance system is implemented. Only those students needing re
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Student ID, Official
Receipt, Registration
Form
Monday-Saturday
(7AM-5PM)
None Promissory Note
Assessment Form,
Registration Form &
Payment Slip
Monday-Friday
(7AM-5PM)
Saturday
(8AM-12PM)
Depending upon
the assessment
Assessment
Form, Payment
Slip, Official
Clearance Form
Request Slip from the
Registrar’s Office
Monday-Friday
(7AM-5PM)
Saturday
(8AM-12PM)
TOR – P50.00
Diploma – P400
Certification –
P30.00
HD – P100
Clearance Form
Request Slip
Official Receipt
ID, Official Receipt
(for Suppliers)
Monday-Friday
(7AM-5PM)
Saturday
(8AM-12PM)
None Official Receipt
from the Supplier
Disbursement
*Paperless clearance system is implemented. Only those students needing re-assessment avail of the service of Assessment Staff especially those graduating students.
Promissory Note 3-5 minutes Accounting Office
Assessment
Form, Payment
Slip, Official
Receipt
1 minute Cashier’s staff
Clearance Form
Request Slip
Official Receipt
1 minute Cashier’s staff
Official Receipt
from the Supplier
Disbursement
Voucher
Logbook
5 minutes
Cashier’s Staff
avail of the service of Assessment Staff especially those graduating students.
222222888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service
January to June
Monday-Friday
7:00-5:00 pm w/out noon break
Saturday
8:00-5:00 pm
Who May Avail of the Service
Students or authorized representative
What are the Requirements
1. Student ID
2. Registration Forms
Duration
2.5 minutes
How to Avail of the Services
Step Applicant/Client Activity
Service Provider
1 Requests assessment
by presenting the
student’s ID and the
registration form
Prints and gives the
assessment form
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
IIssssuuaannccee ooff SSttuuddeenntt’’ss AAsssseessssmmeenntt
Service Provider Activity
Duration of Activity
Person In Charge
Prints and gives the
assessment form
2.5 minutes Assessment Staff
END OF TRANSACTION
Fees Forms Output
None Assessment Form Assessment Form
Issued
222222999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service
January to December
Monday-Saturday
7:00-5:00 pm w/out noon break
Who May Avail of the Service
Students or authorized representative
What are the Requirements
1. Student ID
2. Registration Forms
3. Clearance Form
Duration
2 to 3 minutes
How to Avail of the Services
Step Applicant/Client Activity Service Provider
1 Present clearance form and
Official Receipt
Verified Student
account
*Paperless clearance system is implemented. Only those students needing re
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
SSiiggnniinngg ooff CClleeaarraannccee**
Service Provider Activity
Duration of Activity
Person In Charge
Verified Student
account
2-3 minutes Assessment Staff None
END OF TRANSACTION
implemented. Only those students needing re-assessment avail of the service of Assessment Staff especially those graduating students.
Fees Forms Output
None Student Clearance Account verified
and acted upon
(cleared)
assessment avail of the service of Assessment Staff especially those graduating students.
222333000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
AAnnsswweerriinngg QQuueerrii Schedule of Availability of Service January to December
Monday-Saturday
7:00am-5:00pm w/out noon break
Who may Avail the Service Students or authorized representative and the public in general
What are the Requirements 1. Student ID
2. Registration Forms
Duration 2 – 3 minutes
How to Avail of Service Step Applicant/Client Activity Service Provider
1 Present clearance form and
Official Receipt
Verified Student
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
iieess oonn SScchhooooll FFeeeess,, CCoouurrssee TToottaall EEssttiimmaatte
Students or authorized representative and the public in general
Service Provider Activity
Duration of Activity
Person In Charge
Verified Student
account
2-3 minutes Assessment Staff
END OF TRANSACTION
teess aanndd DDoowwnn PPaayymmeenntt
Fees Forms Output
None Student Clearance Account verified
and acted upon
(cleared)
222333111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Saturday 7:00-5:00 pm w/out noon break
Who May Avail of the Service Students or authorized representative or Sponsor of the scholarship grants
What are the Requirements 1. Student ID
2. Registration Forms
Duration 6 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Activity
1
Request for Statement of
Account
Verify records and prepares
the
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
IIssssuuaannccee ooff SSttaatteemmeenntt ooff AAccccoouunntt
representative or Sponsor of the scholarship grants
Service Provider Activity
Duration of Activity (Under Normal Circumstances)
Person In Charge
Verify records and prepares
the statement
6 minutes
Assessment staff
END OF TRANSACTION
Person In Charge Fees Forms Output
Assessment staff
None
Statement of
Account
Statement of
Account issued
222333222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to June
Monday-Saturday 7:00-5:00 pm w/out noon break
Who May Avail of the Service Students or authorized representative
What are the Requirements 1. Student ID
2. Registration Forms
3. Scholarship Form
Duration 2-4 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Activity
1 Receive requested form and
verify ID and registration form
Fill-up the form
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
FFiilliinngg ooff BBiilllliinngg FFoorrmm
Service Provider
Activity
Duration of Activity (Under Normal Circumstances)
Person In Charge
up the form
2-4 minutes Assessment Staff
END OF TRANSACTION
Fees Forms Output
None Billing From Billing Form Issued
222333333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December
Monday-Saturday 8:00-5:00 pm w/out noon break
Who May Avail of the Service Students/parents
What are the Requirements Registration Forms, Promissory Note Form
Duration 3-5 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Activity
1 Present the accomplished
Promissory Note
Evaluate the Promissory
Note and Interview the
applicant
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
AAcccceeppttiinngg PPrroommiissssoorryy NNoottee
Service Provider
Activity
Duration of Activity (Under Normal Circumstances)
Person In Charge
Evaluate the Promissory
Note and Interview the
applicant
3 minutes Accountant III
Accountant II
Senior Bookkeeper
END OF TRANSACTION
Fees Forms Output
None Promissory Note Accepted Promissory
Note
222333444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Monday-Saturday 7:00am-5:00pm (weekdays without noon break)
8:00am-12:00pm (Saturday)
Who May Avail of the Service Students, Parents or Authorized Representative
What are the Requirements Assessment Form (during enrolment)
Registration Form & Payment Slip (after enrolment)
Duration 1 minute
How to Avail of the Services
Step
Applicant/Client
1
Students/Parents/Any
Authorized Representatives
Check & verify assessment
form/payment slip
Accept Payment
Payment Option:
1. Over the counter
payment to
Office
2. Thru deposit to BSU Land
Bank account
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
CCoolllleeccttiioonn ooff FFeeeess aanndd ootthheerr CChhaarrggee
PPaayymmeenntt ffoorr TTuuiittiioonn FFeeeess
5:00pm (weekdays without noon break)
or Authorized Representative
Registration Form & Payment Slip (after enrolment)
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check & verify assessment
form/payment slip
Accept Payment
Payment Option:
Over the counter – direct
payment to the Cashier’s
Office
Thru deposit to BSU Land
Bank account
1 minute Cashier’s staff
END OF TRANSACTION
eess
Person In Charge Fees Forms Output
Cashier’s staff Depending
assessment
Assessment Form
Deposit Slip
Payment accepted
Official Receipt
Issued
222333555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Monday-Saturday 7:00am-5:00pm (weekdays without noon break)
8:00am-12:00pm (Saturday)
Who May Avail of the Service Students, Parents and Alumni or Authorized Representative
What are the Requirements Clearance Form*
Request Slip from the Registrar’s Office
Duration 1 minute
How to Avail of the Services
Step
Applicant/Client
1
Students/Parents/Alumni &
Authorized Representatives
Check and verify clearance form
and the request slip issued by
the Registrar’s Office
*Applicable for clients applying for documents like TOR & other certifications.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
PPaayymmeenntt ffoorr TTOORR//DDiipplloommaa,, eettcc..
5:00pm (weekdays without noon break)
or Authorized Representative
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check and verify clearance form
and the request slip issued by
the Registrar’s Office
Accept Payment
1 minute
Cashier’s
Staff
END OF TRANSACTION
*Applicable for clients applying for documents like TOR & other certifications.
Fees Forms Output
TOR – P50/page
Diploma – P400.00
Certification – P30.00
HD – P100.00
Clearance Form*
Request Slip
Official Receipt
Payment Accepted
Official Receipt
Issued
Payment Accepted
222333666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Monday-Saturday 7:00am-5:00pm (weekdays without noon break)
8:00am-12:00pm (Saturday)
Who May Avail of the Service Students, Parents, BSU Personnel, Suppliers or Authorized Representative
What are the Requirements ID
Official Receipt (for suppliers)
Duration 5 minutes
How to Avail of the Services
Step
Applicant/Client Service Provider
1 Student/Parents/BSU
Personnel/Suppliers &
Authorized Representatives
Check & verify the identity of the
by requesting to present ID and
authorization letter if claimed by a
representative
In addition, ask for an official receipt if the
claimant is a supplier
2
Seeking signature on disbursement
voucher and logbook
If supplier, asking first for the issuance of
official receipt, then, seeking signature on
disbursement voucher and logbook
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReelleeaassiinngg ooff CChheecckkss
(weekdays without noon break)
or Authorized Representative
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Check & verify the identity of the claimant
by requesting to present ID and
authorization letter if claimed by a
representative
In addition, ask for an official receipt if the
claimant is a supplier
1 minute Cashier’s Staff
Seeking signature on disbursement
voucher and logbook
If supplier, asking first for the issuance of
official receipt, then, seeking signature on
disbursement voucher and logbook
4 minutes
Cashier’s Staff
END OF TRANSACTION
Person In Charge Fees Forms Output
Cashier’s Staff None None Verified the
identity of
payee or
authorized
representative
Cashier’s Staff
None
Official Receipt from the
Supplier
Disbursement Voucher
Logbook
Check released
222333777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
EEExxx
AAAuuuxxxiiillliiiIIInnnttteeerrrnnn
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
xxxttteeennnsssiiiooonnn,,, BBBiiiaaarrryyy SSSeeerrrvvviiicccnnnaaatttiiiooonnnaaalll LLLiiinn
BBBAAACCC,,, ccceeesss aaannnddd innnkkkaaagggeeesss
222333888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Profile We are an extension and training group that empowers the
malnutrition, ignorance, vices, indifference, and environmental destruction to enable the people to live with dignity.
Location
1st Floor – Administration Building, Gov. Pablo Borbon, Main Campus I, Rizal Ave., Batangas City
Contact Details
(043) 300-2202 loc. 103
Extension And Training Services Types and Sub-types: 1. Capability-building Training Program
1.1. Environmental Management and Coastal Law Enforcement
1.2. Livelihood, Technical / Vocational and Business Development
1.3. Agricultural Training
1.4. Basic Education / Social Science / Science and Technology Training
2. Technical Assistance and Advisory Services
2.1. Workers Education Program
2.2. Information and Communication technology
2.3. Engineering Design and Development of Technology / System
2.4. Construction Supervision
2.5. Disaster Mitigation
2.6. Waste Management
2.7. Rural Development / Urban Planning
2.8. Financial Planning
2.9. Executive Leadership
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OOOffffffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr EEExxxttteeennnsss
We are an extension and training group that empowers the communities, particularly the underserved and depressed, from the bondage of poverty,
malnutrition, ignorance, vices, indifference, and environmental destruction to enable the people to live with dignity.
Pablo Borbon, Main Campus I, Rizal Ave., Batangas City
Environmental Management and Coastal Law Enforcement
chnical / Vocational and Business Development
Basic Education / Social Science / Science and Technology Training
Information and Communication technology
Engineering Design and Development of Technology / System
sssiiiooonnn
communities, particularly the underserved and depressed, from the bondage of poverty,
malnutrition, ignorance, vices, indifference, and environmental destruction to enable the people to live with dignity.
222333999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3. Community Outreach Services
3.1. Milk / Food Feeding
3.2. Medical / Dental / Optical Mission
3.3. Literacy / Tutorial / Review Classes
3.4. Community / Coastal clean up
3.5. Tree planting
3.6. Nursery & Vegetable Garden Establishment
3.7. Relief Good Operations
3.8. Gift Giving Activity
4. Communication / Information Services
4.1. Communication and/or Dissemination of knowledge and skills thru school
5. Technology Transfer, Utilization and Commercialization
6. Extension PAPs supporting Gender and Development (GAD)
6.1. Gender Sensitivity Training
6.2. Gender Analysis
6.3. Gender-responsive Planning and Budgeting
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Nursery & Vegetable Garden Establishment
Dissemination of knowledge and skills thru school-on-air program (DWPB FM 107.3)
Technology Transfer, Utilization and Commercialization
Extension PAPs supporting Gender and Development (GAD)
lanning and Budgeting
air program (DWPB FM 107.3)
222444000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
RR Schedule of Availability of Service January to December
Monday-Friday 8:00-12:00; 1:00-5:00
Who May Avail of the Service LGUs, GOs, NGOs, POs, Businesses and Industries
What are the Requirements
a. Letter of Request addressed to:
Office of the President
Batangas State University
Gov. Pablo Borbon, Main Campus I
Rizal Ave., Batangas City
b. Filled up Form1: Request for Extension and Training Services
c. Memorandum of Agreement / Memorandum of Understanding
Duration 6 weeks
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Sends Letter of Request to
the Office of the President
President advices the
Director for extension
services to evaluate the
request for appropriate
2
Sends filled-up Form 1 to the
Director for
services and
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Reeqquueesstt ffoorr EExxtteennssiioonn aanndd TTrraaiinniinngg SSee
LGUs, GOs, NGOs, POs, Businesses and Industries
Filled up Form1: Request for Extension and Training Services
morandum of Understanding
Service Provider Duration of Activity
(Under Normal Circumstances)
Person In Charge
President advices the
Director for extension
services to evaluate the
request for appropriate
action
1 week
University President
Director for extension
services and VP-RDE
1 week
Director for
eerrvviicceess
Person In Charge
Fees
Form
Output
University President
None
None
President
reviews/evaluates
requests
Director for
None
Form 1
Form given out or
222444111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Office of the Director for
Extension Services
recommend the requested
services for president’s
approval
3
Attends consultative and
planning meeting with the
University extension group
Conducts consultative and
orientation/planning
meeting with the requesting
4
Prepares/Sends MOA / MOU
University Legal Counsel
reviews/evaluates MOA /
5
Signs MOA / MOU Signs MOA / MOU
6
Contributes service inputs Implements Extension
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
recommend the requested
services for president’s
approval
Extension Services &
VP-RDE
Conducts consultative and
orientation/planning
meeting with the requesting
agency
1 week
Extension Service
Group
University Legal Counsel
reviews/evaluates MOA /
MOU
1 week
University Legal
Counsel
Signs MOA / MOU
1 week
University President
& VP-RDE
Implements Extension
Services
As scheduled
Extension Service
Group
END OF TRANSACTION
Extension Services & downloaded from
website
Extension Service
None
None
Training
considerations and
requirements are
determined
University Legal
None
None
Final draft of MOA
University President
None
None
Signed MOA
Extension Service
None
None
Training was
implemented,
monitored and
evaluated
222444222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee ooofff Profile The Office of the Bids and Awards Committee ensures that all the procureme
Regulations of Republic Act 9184.
Location Office of the BAC Chairman
2nd Floor, Administration Building, Main Campus I
Contact Details (043) 722-0818, (043) 300-2202 local 102
(043)980-0393 local 1116
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Public Bidding for the
Procurement of Civil
Works
Contractors Presentation of Letter of
Intent and payment of
Eligibility Documents
2. Public Bidding for the
Procurement of Goods
Suppliers Payment for Bid
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
ttthhheee CCChhhaaaiiirrrmmmaaannn fffooorrr BBBiiidddsss aaannnddd AAAwwwaaarrrddd
The Office of the Bids and Awards Committee ensures that all the procurement activity of the University
Floor, Administration Building, Main Campus I
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
Presentation of Letter of
Intent and payment of
Eligibility Documents
Depends on the
procurement
schedule
Monday to Friday
8:00 AM to 5:00 PM
Depends on the
Approved Budget
for the Contract
Payment for Bid
Documents
Depends on the
procurement
schedule
Monday to Friday
8:00 AM to 5:00 PM
Depends on the
Approved Budget
for the Contract
dddsss CCCooommmmmmiiitttttteeeeee
University in accordance with the Implementing Rules and
FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Eligibility Forms
Earliest possible
time- 28
calendar days
Latest allowable
time – 113
calendar days
1. Clerk at the BAC
Office, Ground Floor, ITE
Bldg., Main Campus I
2. Cashiers Office,
Ground Floor, Student
Center Building, Main
Campus I
Bid Documents
Earliest possible
time- 28
calendar days
Latest allowable
1. Clerk at the BAC
Office, Ground Floor, ITE
Bldg., Main Campus I
and / or
2. Cashiers Office,
ound Floor, ITE
Ground Floor, Student
Office, Ground Floor, ITE
222444333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3. Public Bidding for the
Procurement of
Consulting Services
Consultants Presentation of Letter of
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Presentation of Letter of
Intent
Depends on the
procurement
schedule
Monday to Friday
8:00 AM to 5:00 PM
Depends on the
Approved Budget
for the Contract
time – 124
calendar days
Ground Floor, Student
Center Building, Main
Campus I
Bid Documents
Earliest possible
time- 34
calendar days
Latest allowable
time – 170
calendar days
1. Clerk at the BAC
Office, Ground Floor, ITE
Bldg., Main Campus I
and / or
Clerk at the Office of the
BAC Chairman, Admin
Bldg., Main Campus I
Ground Floor, Student
Office, Ground Floor, ITE
Clerk at the Office of the
BAC Chairman, Admin
222444444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
PPuubbll
Schedule of Availability of Service January to December
Monday-Friday 8:00-12:00 am and 1:00-5:00 pm
Who May Avail of the Service Contractors with valid PCAB License
What are the Requirements
a. Letter of Intent
b. (Others) as required by RA 9184(ITB Clause 12, 13 and 28)
Duration Earliest Possible Time-28 calendar days/Latest allowable time
How to Avail of the Services
Step Applicant/Client Activity Services Provided
1 Advertisement of the new
project
Prepares schedule of bidding,
bidding documents and
advertise the invitation to bid
2
Contractor Presents their
Letter of Intent to participate
the bidding
Receives letter of intent,
introduce the background of
the project and eligibility
requirements particularly
experience
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
lliicc BBiiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff CCii
(ITB Clause 12, 13 and 28)
28 calendar days/Latest allowable time-113 calendar days
Services Provided Duration of Activity
(Under Normal Circumstances)
Person In Charge / Service Provider
Prepares schedule of bidding,
bidding documents and
advertise the invitation to bid
At least 21 calendar days
at the PhilGEPS and
University Website and
at conspicuous places at
the premises of the
University
Clerk at the Office of the
BAC Chairman
2nd
Floor Admin. Bldg.,
GPB Campus I
Receives letter of intent,
introduce the background of
the project and eligibility
requirements particularly
experience
Upon advertisement of
ITB up to the last day of
Step 3
Clerk at the Office of the
BAC Chairman
2nd
Floor Admin. Bldg.,
GPB Campus I
iivviill WWoorrkkss
Person In Charge / Service
Fees
Form
Output
Clerk at the Office of the
BAC Chairman
Floor Admin. Bldg.,
GPB Campus I
None None ITB is advertised at
the PhilGEPS and
University Website
and the
conspicuous places
at the premises of
the University
Clerk at the Office of the
BAC Chairman
Floor Admin. Bldg.,
GPB Campus I
None None
Bidder will pay the
Bidding Documents
Fee at the Cashiers
Office
222444555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Availability and issuance of
Bid Documents
Directs the bidder to the
cashiers office to pay the
bidding documents and
issues the prepared bid
documents to the bidders
upon presentation of the
proof of payment
4
Pre Bid Conference Conducts conference to
clarify matters pertaining to
the Procuring Entity’s Rules
and Regulations, preparation
of bid documents
Quantities, Scope of Works,
Plans and Drawings and
Specifications of Finishes and
Materials
Supplemental Bid Bulletin Prepares supplemental bid
bulletin regarding the
changes agreed during the
pre bid conference
5
Submission and Opening of
Bids
Conducts preliminary
evaluation of the submitted
documents and determine
compliance of the bidders
the documents required
Motion for Reconsideration
of Non Complying Bidders
Resolves motion for
reconsideration
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Directs the bidder to the
cashiers office to pay the
bidding documents and
issues the prepared bid
documents to the bidders
upon presentation of the
proof of payment
From Step 1 up to the
last day of Step3
Clerk at the Office of the
BAC Chairman
2nd
Floor, Administration
Bldg., GPB Campus I
Conducts conference to
clarify matters pertaining to
the Procuring Entity’s Rules
Regulations, preparation
of bid documents, Bill of
Quantities, Scope of Works,
Plans and Drawings and
Specifications of Finishes and
Materials
At least seven (7) days
after advertisement
(Step1)
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Prepares supplemental bid
bulletin regarding the
changes agreed during the
pre bid conference
At least 7 days before
step 5
TWG, BAC Chairman and
Clerk at the Office of the
BAC Chairman
Conducts preliminary
evaluation of the submitted
documents and determine
compliance of the bidders to
the documents required
12 days after the pre bid
conference
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Resolves motion for
reconsideration
FILING: within 3 days
after issuance of Notice
of Non Compliance
ANSWER: within 3 days
after filing of motion for
reconsideration
BAC Chairman, Members,
TWG and End User
Clerk at the Office of the
Chairman
Floor, Administration
Bldg., GPB Campus I
Depends on
the ABC of
the Project
Bid
Documents
Bid documents are
issued to bidders
BAC Chairman, Members,
Observers, Secretariat,
User and Clerk
None
None
Conference
conducted
TWG, BAC Chairman and
Clerk at the Office of the
BAC Chairman
None
None
Supplemental Bid
Bulletin issued to
bidders
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
None
None
Determined the
compliance of the
bidders to the
documents
required by the
BAC
BAC Chairman, Members,
TWG and End User
None
None
Output depends on
the grounds of Non
Compliance
222444666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
6
Bid Evaluation (and Post
Qualification)
Separate procedure
Conducts thorough
evaluation on the submitted
documents
7 Evaluation of Technical
Working Group
Conduct thorough evaluation
on the Technical Documents
particularly Bill of Quantities,
Detailed Estimates,
Availability of Equipment and
Personnel Committed for the
Project
8 Post Qualification Upon submission of the Post
Qualification Report by the
TWG, prepares a Request for
Post Qualification documents
and send to the lowest
calculated
9
BAC Resolution and
recommending approval
(and Notice of Award and
Notice of Bidding Result)
Approval by the Higher
Authority
Prepares BAC Resolution and
secure signature of members
Endorsement for Approval of
BAC Resolution and Notice
of Award
10
Notice of Award (and Notice
of Bidding Result)
Issued Notice of Award to the
Lowest Calculated and
Responsive Bidder and
requires to secure the
performance bond
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conducts thorough
evaluation on the submitted
documents
Within 3 days after
opening of bids
BAC Chairman, Members,
TWG, End User
Conduct thorough evaluation
on the Technical Documents
particularly Bill of Quantities,
Detailed Estimates,
Availability of Equipment and
Personnel Committed for the
Project
Within 5 days after Step
6
Members of the Technical
Working Group
Upon submission of the Post
Qualification Report by the
TWG, prepares a Request for
Post Qualification documents
and send to the lowest
calculated
One to two days upon
submission of the Post
Qualification Report by
the TWG
BAC Chairman, Members,
TWG, End User
Prepares BAC Resolution and
secure signature of members
Endorsement for Approval of
BAC Resolution and Notice
of Award
Within 3 days after Post
Qualification
Within one day after
approval by the BOR
BAC Chairman, Members,
TWG, End User
BAC Chairman and Clerk
at the Office of the BAC
Chairman
Issued Notice of Award to the
Lowest Calculated and
Responsive Bidder and
requires to secure the
performance bond
1 calendar day after the
approval of the BAC
Resolution
Clerk at the Office of the
BAC Chairman and
Winning Bidder
BAC Chairman, Members,
TWG, End User
None
None
Abstract of Bid as
Calculated
Members of the Technical
Working Group
None None Post Qualification
Report of the TWG
Request for Post
Qualification
Documents
BAC Chairman, Members,
TWG, End User
None None Post Qualification
Report
BAC Chairman, Members,
TWG, End User
BAC Chairman and Clerk
at the Office of the BAC
None
None
None
None
BAC Resolution
signed by Members
and endorsed to the
Office of the Board
Secretary for BOR
approval
Endorsement for
Approval of BAC
Resolution and
Notice of Award
signed by the
University President
Clerk at the Office of the
BAC Chairman and
Winning Bidder
None
None NOA received by
the winning bidder
Winning Bidder
secure a
performance bond
222444777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
11
Contract Preparation,
Contract signing and
Issuance of Notice to Proceed
Prepares Construction
Agreement upon receipt of
performance bond
12 Preparation of Documents
and Submission to COA
Preparation of Documents
and Submission to Special
Projects and Accounting
Offices
Documents are prepared
and submitted to COA Office
Documents are prepared and
submitted to Special Projects
and Accounting Offices
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Prepares Construction
Agreement upon receipt of
performance bond
Within 7 days upon
receipt of performance
bond
Clerk at the Office of the
BAC Chairman, Winning
Bidder (together with its
witness) and University
President (together with
its witness)
Documents are prepared
and submitted to COA Office
Documents are prepared and
submitted to Special Projects
and Accounting Offices
Within 5 days after
conformity to Notice to
Proceed
Within 5 days upon
receipt of the Request for
Advance Payment
Clerk at the Office of the
BAC Chairman
END OF TRANSACTION
Clerk at the Office of the
Winning
Bidder (together with its
witness) and University
President (together with
its witness)
None
None
Construction
Agreement signed
and NTP issued
Clerk at the Office of the
BAC Chairman
Documents
received by COA
Office
Documents
received by the
Special Projects and
Accounting Offices
222444888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
PPuu
Schedule of Availability of Service January to December
Monday-Saturday 8:00-12:00 am and 1:00-5:00 pm
Who May Avail of the Service Depends on the Goods to be procured
What are the Requirements? a. Purchase of Bid Documents
b. (Others) as required by RA 9184(ITB Clause 12, 13 and 28)
Duration Earliest Possible Time-28 Calendar days/Latest Allowable Time
How to Avail of the Services
Step Applicant/Client Activity Service Provider
1
Advertisement of the project
Prepares Schedule of
Bidding, Bidding Documents
and advertise the Invitation
to Bid
2 Suppliers presents their letter
of intent to participate in the
bidding
Receives letter of intent,
introduce the background
and eligibility requirements
of the project particularly
experience
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
uubblliicc BBiiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff
(ITB Clause 12, 13 and 28)
28 Calendar days/Latest Allowable Time-124 Calendar Days
Service Provider Duration of Activity
(Under Normal Circumstances)
Person In Charge
Prepares Schedule of
Bidding, Bidding Documents
and advertise the Invitation
to Bid
At least 21 calendar days
at the PhilGEPS and
University Website and
at the conspicuous
places at the premises of
the University
BAC Chairman
Clerk at the Office of the
BAC Chairman (Admin
Bldg)
Receives letter of intent,
introduce the background
and eligibility requirements
of the project particularly
experience
Upon advertisement of
ITB and up to the last
day of step 3
Clerk at the Office of the
BAC Chairman
2nd
Floor, Admin. Bldg.,
GPB Campus I
ff GGooooddss
Person In Charge Fees Form Output
BAC Chairman
Clerk at the Office of the
BAC Chairman (Admin
None
None
ITB is advertised at
the PhilGEPS and at
the University
Website and at the
conspicuous place
at the premises of
the University
fice of the
BAC Chairman
Floor, Admin. Bldg.,
GPB Campus I
None None Bidder / Supplier
will pay the Bidding
documents fee at
the Cashiers Office
222444999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Availability and issuance of
Bid Documents
Directs the bidder to the
cashiers office to pay the
bidding documents and
issues the prepared bid
documents to bidders upon
presentation of the proof of
payment
4 Pre Bid Conference Conducts conference to
clarify matters pertaining to
the Procuring Entities Rules
and Regulation, preparation
of bid document, technical
specifications and schedule
of requirements
Supplemental Bid Bulletin Prepares supplemental bid
bulletin regarding the
changes agreed during
pre bid conference
5
Submission and Opening of
Bids
Conducts preliminary
evaluation of the submitted
documents and determine
compliance of the bidders to
the documents required
Motion for Reconsideration
of Ineligible and Non
Compliance Bidders
Resolves motion for
reconsideration
6 Bid Evaluation Conducts thorough
evaluation on the bill of
quantities and detailed
estimates
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Directs the bidder to the
cashiers office to pay the
documents and
issues the prepared bid
documents to bidders upon
presentation of the proof of
payment
From step 1 and up to
the last day of step 5
Clerk at the Office of the
BAC Chairman
2nd
Floor, Admin Bldg.,
GPB Campus I
Conducts conference to
clarify matters pertaining to
the Procuring Entities Rules
and Regulation, preparation
of bid document, technical
specifications and schedule
of requirements
At least 7 days after the
advertisement (Step 1)
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Prepares supplemental bid
bulletin regarding the
changes agreed during the
pre bid conference
Within 7 days before
step 5
BAC Chairman, Clerk at
the Office of the BAC
Chairman
onducts preliminary
evaluation of the submitted
documents and determine
compliance of the bidders to
the documents required
12 days after the pre bid
conference
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Resolves motion for
reconsideration
FILING: within 3 days
after issuance of Notice
of Ineligibility
ANSWER: within 3 days
after filing of motion for
reconsideration
BAC Chairman, Members,
TWG and End User
Conducts thorough
evaluation on the bill of
quantities and detailed
estimates
Within 3 days after
opening of bids
BAC Chairman, Members,
TWG, End User
Office of the
BAC Chairman
Floor, Admin Bldg.,
GPB Campus I
Depends on
the ABC of
the Project
Bid
Documents
Bid Documents are
issued to bidders
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
None None Conference
conducted
BAC Chairman, Clerk at
the Office of the BAC
None None Supplemental Bid
Bulletin is posted to
PhilGEPS Website
and issued to
bidders
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
None None Determined the
eligibility and
compliance of the
bidders to the
documents required
by the IRR
BAC Chairman, Members,
TWG and End User
None None Output depends on
the grounds of Non
Compliance
BAC Chairman, Members,
TWG, End User
None None Abstract of Bid as
Calculated
222555000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
7 Evaluation of the Technical
working Group
Conducts thorough
evaluation on the
Compliance to the Technical
Specifications and Schedule
of Requirements
8 Post Qualification Upon submission of the Post
Qualification Report by the
TWG, prepares a request for
Post Qualification documents
and send to the lowest
calculated bidder
Submission of the Post
Qualification Documents by
the Bidder
Receipt of Post Qualification
Documents
9
BAC Resolution and
recommending approval
Prepares resolution and
recommends to the higher
authority the award of
contract
Approval by the Higher
Authority
The result of the project is
presented to the Board of
Regents for Approval
10
Notice of Award Issued Notice of Award to
Lowest Calculated and
Responsive Bidder and
requires to secure a
Performance Bond
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conducts thorough
evaluation on the
Compliance to the Technical
Specifications and Schedule
of Requirements
Within 5 days after
Step 6
Members of the Technical
Working Group
Upon submission of the Post
Qualification Report by the
TWG, prepares a request for
Post Qualification documents
send to the lowest
calculated bidder
1 day upon receipt of the
TWG Report
BAC Chairman and Clerk
at the Office of the BAC
Chairman
Post Qualification
Documents
Within 3 days upon
receipt of the bidder of
the Request for Post
Qualification documents
BAC Chairman, Clerk at
the Office of the BAC
Chairman
Prepares resolution and
recommends to the higher
authority the award of
contract
Within 3 days after Post
Qualification
Clerk at the Office of the
BAC Chairman,
Chairman, Members,
TWG, End User and
University President
The result of the project is
presented to the Board of
Regents for Approval
University President and
Board of Regents
Issued Notice of Award to the
Lowest Calculated and
Responsive Bidder and
requires to secure a
Performance Bond
1 day after BAC
Resolution
BAC Chairman, University
President and Clerk at the
Office of the BAC
Chairman
Members of the Technical
Working Group
None None Post Qualification
Report of the TWG
BAC Chairman and Clerk
at the Office of the BAC
None None Request for Post
Qualification
Documents
BAC Chairman, Clerk at
the Office of the BAC
None None Post Qualification
Report
Clerk at the Office of the
BAC Chairman, BAC
Chairman, Members,
TWG, End User and
University President
None
None
BAC Resolution
University President and
Board of Regents
None None Approval of
Resolution and
Notice of Award
BAC Chairman, University
President and Clerk at the
Office of the BAC
None
None
Winning Bidder/s
are notified
222555111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
11 Preparation of Purchase
Order
Purchase Order
12 Preparation of Documents
and submission to COA
Preparation of documents
and Submission to the Supply
Office
Documents are prepared and
submitted to COA Office
Documents are prepared and
submitted to Supply Office
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Purchase Order Within 7 days upon
receipt of the
Performance Bond
Clerk at the Office of the
BAC Chairman
Documents are prepared and
submitted to COA Office
Documents are prepared and
submitted to Supply Office
Within 5 days after
conformity to the
Purchase Order
Within 5 days before the
delivery of the goods
procured
Clerk at the Office of the
BAC Chairman
END OF TRANSACTION
Clerk at the Office of the
BAC Chairman
None None Purchase Order
certified by the
Accountant as to
the availability of
Funds and
approved by the
higher authority
and sends to
supplier / s
lerk at the Office of the
BAC Chairman
None
None
Documents
received by the COA
Office
Documents
received by the
Supply Office
222555222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
PPuubblliicc BBii
Schedule of Availability of Service January to December
Monday-Saturday 8:00-12:00 am and 1:00-5:00 pm
Who May Avail of the Service Depending on the Nature of the Project
What are the Requirements c. Letter of Intent
d. As per RA 9184
Duration Earliest Possible Time-34 Calendar days/Latest Allowable Time
How to Avail of the Services
Step Applicant/Client
Activity Services Provided
1 Advertisement Prepares schedule of bidding,
request for expression of
interest and advertise
request
2 Submission of Letter of
Intent and eligibility
documents
Receives letter of intent and
Eligibility Documents of the
Bidder
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
iiddddiinngg ffoorr tthhee PPrrooccuurreemmeenntt ooff CCoonnssuu
34 Calendar days/Latest Allowable Time-170 Calendar Days
Services Provided Duration of Activity (Under
Normal Circumstances) Person In Charge
Prepares schedule of bidding,
request for expression of
interest and advertise the
request
7 calendar days from the date
of advertisement
BAC Chairman and Clerk
at the Office of the BAC
Chairman
Receives letter of intent and
Eligibility Documents of the
From day 1 of advertisement
up to the last day of
advertisement
BAC Chairman and Clerk
at the Office of the BAC
Chairman
uullttiinngg SSeerrvviicceess
Person In Charge Fees Form Output
BAC Chairman and Clerk
at the Office of the BAC
None
None Request for Expression
for Interest is advertised
at the PhilGEPS and
University Website and
at the conspicuous
places at the premises
of the University
BAC Chairman and Clerk
f the BAC
None None Receipt of the bidders
letter of intent
Receipt of eligibility
requirements
222555333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
3
Eligibility Checking,
Short Listing and
Result of eligibility
checking
Conducts eligibility checking
to determine the eligibility of
the prospective bidders
Presents to the University
President the List of Short
Listed Bidders
Sends notice to bidders on
the result of eligibility
checking
4
Availability and
issuance of Bid
Documents
Directs the bidder to pay for
the documents at the
cashiers office before issuing
the documents
5
Pre Bid Conference
Conducts conference to
clarify matters pertaining to
the Procuring Entity’s Rules
and Regulations, preparation
of bid documents and other
matters pertaining the
procurement at hand
Supplemental Bid
Bulletin
Issues supplemental bid
bulletin regarding the
changes made agreed
the pre bid conference
6
Submission and
Opening of Bids
Conducts preliminary
evaluation of the submitted
documents and determine
compliance of the bidders to
the documents required
7
Bid Evaluation
Conducts thor
evaluation on the proposal
submitted by the bidders
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Conducts eligibility checking
to determine the eligibility of
prospective bidders
Presents to the University
President the List of Short
Listed Bidders
Sends notice to bidders on
the result of eligibility
checking
Within 3 calendar days after
the last day of submission of
eligibility documents
BAC Chairman, Members
TWG, University President
Directs the bidder to pay for
the documents at the
cashiers office before issuing
the documents
Within 7 days after sending
notice of eligibility
Clerk at the Office of the
BAC Chairman
Conducts conference to
clarify matters pertaining to
the Procuring Entity’s Rules
and Regulations, preparation
of bid documents and other
matters pertaining the
procurement at hand
Within 7 days from
step 4
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Issues supplemental bid
bulletin regarding the
changes made agreed during
the pre bid conference
1 calendar day after pre bid
conference
BAC Chairman and Clerk
at the Office of the BAC
Chairman
Conducts preliminary
of the submitted
documents and determine
compliance of the bidders to
the documents required
12 days after the pre bid
conference
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
Conducts thorough
evaluation on the proposal
submitted by the bidders
21 calendar days + 2 calendar
days for approval of ranking
BAC Chairman, Members,
TWG, End User
BAC Chairman, Members,
TWG, University President
None None Determined the
eligibility of the bidders
Presented the list of
short listed bidders to
the University President
Bidders are notified on
the results of eligibility
checking
Clerk at the Office of the
BAC Chairman
Depends
on the
ABC of
the
Project
Bid Documents Bidders are issued the
Bid Documents upon
presenting the Official
Receipt
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
None None Conducted pre bid
conference
BAC Chairman and Clerk
at the Office of the BAC
None
None
Supplemental Bid
Bulletin are sent to
bidders
BAC Chairman, Members,
Observers, Secretariat,
TWG, End User and Clerk
None
None
Determined
compliance of the
bidders to the
documents required by
the BAC
Chairman, Members,
TWG, End User
None
None
Bid Evaluation Reports
and Approved Ranking
222555444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Approval of Ranking
Notification for
Negotiation
Presents ranking for approval
of the University President
Notifies winning bidder for
negotiation and discussion of
the terms and conditions of
the project with the
University President
(negotiation starts with the
lowest bidder)
8
Negotiation Negotiates and discuss the
terms and conditions of the
project with the University
President
9
BAC Resolution Prepares Resolution and
recommends to the HOPE
the award of the contract
Approval by the Higher
Authority
The result of the project is
presented to the Board of
Regents for Approval
9
Notice of Award
Notify the winning bidder to
secure a performance bond
10 Contract Preparation
And signing
Prepares Contract
Agreement
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Presents ranking for approval
University President
Notifies winning bidder for
negotiation and discussion of
the terms and conditions of
the project with the
University President
(negotiation starts with the
lowest bidder)
Negotiates and discuss the
terms and conditions of the
project with the University
President
Within 3 days after notification
of negotiation
BAC Chairman, TWG and
University President
Prepares Resolution and
recommends to the HOPE
the award of the contract
Within 3 days after bid
negotiation
BAC Chairman, Members,
TWG
The result of the project is
presented to the Board of
Regents for Approval
University President and
Board of Regents
winning bidder to
secure a performance bond
Within 3 days after approval of
the BAC Resolution
BAC Chairman, University
President, Clerk at the
Office of the BAC
Chairman
Prepares Contract
Agreement
Within 7 calendar days upon
receipt of the performance
bond
University President, BAC
Chairman and End User
END OF TRANSACTION
Chairman, TWG and
University President
None None Terms and Conditions
of the project are
discussed negotiated
and approved by both
parties
BAC Chairman, Members, None None BAC Resolution signed
University President and
Board of Regents
None None Approval of Resolution
and Notice of Award
BAC Chairman, University
President, Clerk at the
Office of the BAC
None None Notice of Award
University President, BAC
Chairman and End User
None
None
Contract Agreement
signed by both parties
222555555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffff
Profile This office is in charge of Income Generating Programs for the Universi
gymnasium, audio visual room, chapel, amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.
Location Batangas State University Main Campus I
Contact Details (043) 300-22-02 loc 104
NO NOON BREAK POLICY
FRONTLINE SERVICE CLIENTS REQUIREMENTS
1. Sales of Uniforms
Students or their
representatives
1.
2. Students or their
representatives must know
the size of the uniform that
they are going to buy.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
fffiiiccceee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr AAAuuuxxxiiillliiiaaarrryyy SSS
This office is in charge of Income Generating Programs for the University and other Auxiliary Services including the operation of the bookstore, canteen,
amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
1. Order form
2. Students or their
representatives must know
the size of the uniform that
they are going to buy.
Merchandise are
available
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Prices vary
SSSeeerrrvvviiiccceeesss
ty and other Auxiliary Services including the operation of the bookstore, canteen,
amphitheatre, classrooms, dormitory and hostel. It is also in charge of fieldtrips and the student yearbook.
FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
Order Slip
10 minutes
IGP Store Staff
Cashier
222555666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
2. Sales of Books
Students or their
representatives
1. Order form
2. Students or
representatives must know the
book title, author and edition of
the book that they are going to
3. Sales of Other BSU
Merchandise
- OB Bag
- Mugs
- Umbrellas
Students or their
representatives
Guests/Visitors
Order form
4. Rental of spaces
(Commercial Space
and other Facilities
like gymnasium, &
ampitheater
Students/Parents/
Alumni/Other
Interested Party
Letter of Intent
5. Dormitory Services
Foreign Students/
BSU Faculty
Members/Guests
Students must be enrolled in any
BSU program for Foreign
Faculty members must have a
teaching load in
For the guests, approved letter
from the University president.
6. Availment of
Insurance
All students Registration form
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
1. Order form
2. Students or their
representatives must know the
book title, author and edition of
the book that they are going to
buy.
Merchandise are available
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Availability of Books
Integrated School Books April to August
College Books c/o Ms. Sally
*For first semester
June to August
*For second semester
October to January
*For Summer Classes
March to May
Prices Vary
Order form
Merchandise are
available
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Prices vary
Letter of Intent
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Prices vary
Students must be enrolled in any
SU program for Foreign
Students;
Faculty members must have a
teaching load in BSU.
For the guests, approved letter
from the University president.
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Prices vary
Registration form
Mondays to Fridays
8:00 a.m. to 5:00 p.m.
Prices vary
Order Slip
10 minutes
IGP Store Staff
Cashier
Order Form
10 minutes
IGP Store Staff
Cashier
Contract of
Lease
Three days
Auxiliary Services
Director or
IGP Assistant Director
President
Tenants
Cashier
Contract or
Memorandum
of
Understanding
/Agreement
30 minutes
Auxiliary Services
Director or
IGP Assistant Director
President
Foreign Students
Faculty Member
Cashier
Insurance
availment form
5 minutes
222555777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Books are available Mondays to Fridays 8:00 a.m
No Noon Break Policy
Availability of Books Integrated School Books April to August
College Books c/o Ms. Sally
*For first semester
June to August
*For second semester
October to January
*For Summer Classes
March to May
Who May Avail of the Service Student or his/her representatives
What are the Requirements Order form
Duration 10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Check the order form as for the
availability of the books
Distribute
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
SSaalleess ooff BBooookkss
m. to 5:00 p.m.
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Distribute order slip forms
1 minute
IGP Store Staff
Person In Charge Fees Forms Output
IGP Store Staff
None
Order Slip
Properly filled out
Order Form
222555888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
2
Submit the Order Form to the
IGP Store Staff who will assist
the clients on their needed
books.
Accept the forms presented
by the client and assist the
3
Books should be encoded then
payment must be given to the
cashier.
Assist the clients.
Accept payment.
4
Present the Original Receipt in
claiming your purchased
merchandise.
Give the purchased items.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Accept the forms presented
by the client and assist the
clients.
4 minutes
IGP Store Staff
Assist the clients.
Accept payment.
4 minutes
IGP Store Staff
Cashier
Give the purchased items.
1 minutes
IGP Store Staff
END OF TRANSACTION
IGP Store Staff
None
Order Slip
Properly filled out
Order Form
IGP Store Staff
Payment for
books
Order Slip
Original Receipt
IGP Store Staff
None
Order Slip
Claimed
Merchandise
222555999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Merchandise is available Mondays to Fridays 8:00 a
No Noon Break Policy
Who May Avail of the Service Student or his/her representatives
What are the Requirements Order form
Duration 10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Student or his/her
representatives must fall in-line
and fill-out the Order Form.
Distribute order slip forms
2
Submit the Order Form to the
IGP Store Staff who will assist the
clients on their needed uniforms.
Accept the forms presented
by the client and assist the
3
After choosing the right uniform,
forms should be encoded and
payment must be given to the
cashier the claim the
merchandise purchased.
Assist the clients.
Accept payment.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
SSaalleess ooff UUnniiffoorrmmss
is available Mondays to Fridays 8:00 a.m. to 5:00 p.m.
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Distribute order slip forms
1 minute
IGP Store Staff
Accept the forms presented
by the client and assist the
clients.
3 minutes
IGP Store Staff
Assist the clients.
Accept payment.
6 minutes
IGP Store Staff
Cashier
END OF TRANSACTION
Person In Charge Fees Forms Output
Staff
None
Order Slip
Properly filled out
Order Form
IGP Store Staff
None
Order Slip
Properly filled out
Order Form
IGP Store Staff
Cashier
Payment for
books
Order Slip
Original Receipt
222666000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Merchandise are available Mondays to Fridays 8:00 a
No Noon Break Policy
Who May Avail of the Service Student or his/her representative, Guests, Visitors
What are the Requirements Order Form
Duration 10 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Student or his/her
representatives must fall in-line
and fill-out the Order Form.
Distribute forms
2
Submit the Order Form to the IGP
Store Staff who will assist the
clients on their needed
merchandise then payment must
be given to the cashier.
Accept the forms
presented by the client and
assist the clients.
3
Present the Original Receipt in
claiming your purchased
merchandise.
Give the purchased items.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
SSaalleess ooff ootthheerr BBaattSSttaatteeUU MMeerrcchhaannddiis
Merchandise are available Mondays to Fridays 8:00 a.m. to 5:00 p.m.
udent or his/her representative, Guests, Visitors
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Distribute forms
1 minute
IGP Store Staff
Accept the forms
presented by the client and
assist the clients.
6 minutes
IGP Store Staff
Give the purchased items.
3 minute
IGP Store Staff
END OF TRANSACTION
issee
Person In Charge Fees Forms Output
IGP Store Staff
None
Order Form
Properly filled out
Order Form
IGP Store Staff
None
Order Form
Original receipt
IGP Store Staff
None
Order Form
Properly filled out
Order Form
222666111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Mondays to Fridays 8:00 a.m. to 5:00 p.m.
No Noon Break Policy
Who May Avail of the Service Students/Parents/ Alumni/Other Interested Party
What are the Requirements Letter of Intent
Duration 3 days
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Check the schedule or
availability of the facility or
commercial space that will
be rented.
Checking of calendar for
facilities
2
Ocular inspection of the
venue being rented before
making the reservation.
Assist the clients.
3 Review the contract
presented by IGP, sign the
contract and give 50 % down
payment.
Assist the clients.
Accept down payment.
4 Full payment must be made
one week before the date of
activity.
Accept full payment.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReennttaall ooff SSppaaccee
Students/Parents/ Alumni/Other Interested Party
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checking of calendar for
facilities reservation.
3 days
IGP Staff
Assist the clients.
IGP Staff
Assist the clients.
Accept down payment.
IGP Staff
Cashier
Accept full payment.
IGP Staff
END OF TRANSACTION
Person In Charge Fees Forms Output
None
None
Proper scheduling
None
None
Inspected venue.
50 percent
Down
Payment
Payment slip
Official
Receipt
Signed contract
with down payment
Full payment
None
Full payment
222666222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Every day from 8:00 a.m. to 5:00 p.m.
No Noon Break Policy
Who May Avail of the Service All Students enrolled at BSU
What are the Requirements Registration Form
Duration 30 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Check the schedule or availability
of the room that will be rented. Checking of calendar for
room reservation
2
Ocular inspection is required
before signing the contract the
presentation of rules
Assist the clients.
Explain house rules
3
Signing of contract. Process signed contract
4
Check in and check out and
settlement of dues.
Accept full payment.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
DDoorrmmiittoorryy SSeerrvviicceess
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Checking of calendar for
room reservation
1 minute
IGP Office Staff
Assist the clients.
Explain house rules
25 minutes
Dorm Manager
Process signed contract
2 minutes
IGP Office Staff
Accept full payment.
2 minutes
Cashier
END OF TRANSACTION
Person In Charge Fees Forms Output
IGP Office Staff
None
None
Proper scheduling
Dorm Manager
None
None
Inspected
dormitory.
Explained house
rules.
IGP Office Staff
None
None
Signed contract
None
None
Original receipt.
222666333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service Every day from 8:00 am to 5:00 pm
No Noon Break Policy
Who May Avail of the Service Foreign Students/BSU Faculty Members, Students, Guests
What are the Requirements Registration form
Duration 5 minutes
How to Avail of the Services
Step
Applicant/Client Activity Service Provider Action
1
Go to Cashier’s Office and pay
fee
Accept payment
2
Go to IGP Office and fill out
insurance form
Accept properly filled out
Insurance Availment Form
3
Go to Registrar’s Office and
submit the properly filled out
Insurance Availment Form
Accept properly filled out
Insurance Availment Form
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
AAvvaaiillmmeenntt ooff IInnssuurraannccee
, Students, Guests
Service Provider Action
Duration of Activity (Under Normal Circumstances)
Person In Charge
Accept payment
1 minute
Cashier’s Office
Accept properly filled out
Insurance Availment Form
2 minutes
IGP Staff
Accept properly filled out
Insurance Availment Form
2 minutes
Registrar’s Office
END OF TRANSACTION
Person In Charge Fees Forms Output
Cashier’s Office
Price vary
None
Official receipt
None
Insurance
Availment Form
Official Receipt
Properly filled out
insurance form.
Registrar’s Office
None
None
Submitted
Insurance
Availment Slip
222666444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
OOOffffffiiiccceee
Profile Directly under the Office of the Vice President for Resource Generation and External Affairs
groups to develop and enhance the University’s good name through carefully planned
University.
Location Ground Floor, Administration Building
Contact Details (043) 723-8427
email address: [email protected]
FRONTLINE SERVICE CLIENTS
1.Responding to
queries from
foreign students or
the general public
on various areas of
concern
Foreign students, general
public
2. Visa Extension
Documents for
submission to
Department of
Justice and Bureau
of Immigration
Foreign students
a.
b.
c.
d.
e.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
eee ooofff ttthhheee DDDiiirrreeeccctttooorrr fffooorrr IIInnnttteeerrrnnnaaatttiiiooonnnaaa
of the Vice President for Resource Generation and External Affairs, we liaise with the general public and our target constituent
groups to develop and enhance the University’s good name through carefully planned exchanges as well as spearhead the internationalization initiatives of the
REQUIREMENTS
SCHEDULE OF
AVAILABILITY OF SERVICE
FEES
None
Monday - Friday
8:00 Am – 5:00 PM
None
a. Passport (original and
photocopy)
b. Birth Certificate (original and
English translation)
c. Affidavit of Support
d. Notice of Acceptance
e. Filled up application form ,
duly notarized (available at
Monday - Friday
8:00 Am – 5:00 PM
US $ 150 or
actual cost
should expenses
exceed US4 150
of fees
aaalll LLLiiinnnkkkaaagggeeesss
, we liaise with the general public and our target constituent
exchanges as well as spearhead the internationalization initiatives of the
FEES FORMS PROCESS CYCLE
TIME
RESPONSIBLE PERSON/OFFICE/
LOCATION
None
None
5-10 minutes
Office / Clerk
US $ 150 or
actual cost
should expenses
exceed US4 150
of fees
Visa
Conversion/
Visa Extension
Form
30 – 60 minutes
1-2 months at DOJ
(from experience)
1-2 days at BI
(from experience)
Office / Clerk
Director
PERSON/OFFICE/
222666555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
f. 2 pcs passport size pictures
3. Request for visit
Academic Institutions,
Foundations, International
Agencies, Foreign Students,
Representatives of Foreign
Universities and Agencies,
Communities, Alumni,
Media
Request letter addressed to the
University President stating
therein:
a.
b.
c.
d.
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
the ILO )
f. 2 pcs passport size pictures
Request letter addressed to the
University President stating
therein:
a. Purpose of the visit
b. Persons/Offices to be
visited
c. No. of persons coming for
the visit
d. Preferred time and date of
visit
(Request letters should be
sent at least two weeks
ahead of scheduled visit)
Monday - Friday
8:00 Am – 5:00 PM
None
None
None
10-15 minutes
Office/Clerk
222666666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
RRee
Schedule of Availability of Service January to December
Monday-Friday 8:00-5:00 pm with noon break
Who May Avail of the Service Foreigners who may want to enrol in the University
Duration 5-10 minutes How to Avail of the Services
Step
Applicant/Client Activity Service Provider
1
Makes inquiry on
requirements for enrolment
or various areas of concern
Listen intently to inquiry
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
eessppoonnddiinngg ttoo QQuueerriieess ffrroomm FFoorreeiiggnn SStt
Foreigners who may want to enrol in the University
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
Listen intently to inquiry
5 -10 minutes
Clerk
END OF TRANSACTION
ttuuddeennttss
Person In Charge
Fees
Form
Output
None
None
Concern noted and
evaluated or client
directed to proper
Office or authority
222666777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December, Monday-Friday 8:00-5:00 pm with noon break
Who May Avail of the Service Foreign students of the University
Duration 1 to 2 1/2 months including processing at DOJ and Bureau of Immigration
How to Avail of the Services
Step
Applicant/Client Activity
Service Provider
1
Submits all required
documents
Evaluates all documents as to
accuracy/correctness of entries and
completeness of submitted documents
2
Pays visa fee Assist the applicant
3
Present receipt of
payment of visa fee to
Office
Photocopies receipt
4
Submits application forms and documents
to Department of Justice (DOJ)in Manila
and pays corresponding fees
5
Implements visa and pays fees at the
Bureau of Immigration (BI)only upon
advice by the DOJ
6
Claims passport with
extended/converted
visa
Photocopy page with new visa, return
passport and give receipt of payments to
applicant
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
VViissaa EExxtteennssiioonn//CCoonnvveerrssiioonn
1/2 months including processing at DOJ and Bureau of Immigration
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In
Charge
Evaluates all documents as to
accuracy/correctness of entries and
completeness of submitted documents
20-45 minutes
Clerk
Assist the applicant
5 minutes
Clerk
Photocopies receipt
5 minutes
Clerk
application forms and documents
to Department of Justice (DOJ)in Manila
and pays corresponding fees
1 day
Director
Implements visa and pays fees at the
Bureau of Immigration (BI)only upon
advice by the DOJ
1-2 days
Director
Photocopy page with new visa, return
passport and give receipt of payments to
applicant
10 minutes
Clerk
END OF TRANSACTION
Fees
Form
Output
None
None
Completed / corrected
documents
US $ 150 or actual
costs whichever is
higher
None
Receipt of payment
None
Photocopy
Photocopy
As may be charged
at the DOJ
None
Application filed and paid
for (processing takes 1-2
months from experience)
As may be charged
at the BI
None
Official receipts and
payments made, visa
implemented
None
None
Logged entry “passport
returned and receipts
given”
222666888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC
Schedule of Availability of Service January to December, Monday-Friday 8:00-5:00 pm with noon break
Who May Avail of the Service Academic Institutions, Foundations, International Agencies, Foreign Students,
Representatives of Foreign Universities and Agencies, Communities, Alum
Duration 10-15 minutes
How to Avail of the Services
Step
Applicant/Client Activity
1
Writes letter of request to University
President
stating therein:
a. Purpose of the visit
b. Persons/Offices to be visited
c. No. of persons coming for the visit
d. Preferred time and date of visit
(Request letters should be sent at least
two weeks ahead of scheduled visit
2
As soon as
President’s Office, schedules
concerned offices and officials
C iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
RReeqquueesstt ffoorr VViissiitt ttoo tthhee UUnniivveerrssiitt
Academic Institutions, Foundations, International Agencies, Foreign Students,
Representatives of Foreign Universities and Agencies, Communities, Alumni, Media
Service Provider
Duration of Activity (Under Normal Circumstances)
Person In Charge
As soon as letter granting visit
request is received for
President’s Office, schedules
the visit and informs
concerned offices and officials
of forthcoming visit
10-15 minutes
Clerk
END OF TRANSACTION
ttyy
Person In Charge
Fees
Form
Output
Clerk
None
None
Schedule of visit
entry on calendar
for reference
222666999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
BBBoooaaarrrddd ooofff RRReeegggeeennntttsss
HON. ALEX B. BRILLANTES JR. Commissioner, CHED
Presiding Officer, BatState-U Governing Board
HON. TIRSO A. RONQUILLO President, BatState-U
Vice-Chairman, BatState-U Governing Board
HON. JULIANA PILAR “PIA” S. CAYETANO Chair, Senate Committee on Education, Arts and Culture
Member, BatState-U Governing Board Represented by: Mr. Emmanuel De Guia
HON. ROMAN T. ROMULO
Chairman, House Committee on Higher and Technical Education Member, BatState-U Governing Board
Represented by: Atty. Michele P. Maniwang
HON. LUIS G. BANUA OIC-Director, NEDA, R.O. IV-A
Member, BatState-U Governing Board
222777000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
HON. ALEXANDER R. MADRIGAL Director-DOST, R.O. IV
Member, BatState-U Governing Board
HON. RUEL V. CANOBAS Private Citizen Representative
Member, BatState-U Governing Board
HON. HERMILANDO I. MANDANAS Private Citizen Representative
Member, BatState-U Governing Board
HON. CESARIO V. ATIENZA President, Federation of Alumni Associations of Batangas State University
Member, BatStateU-Governing Board
HON. MICHAEL Q. BALANAY President, BatState-U Supreme Student Council Confederation
Member, BatState-U Governing Board
HON. KRISTOFFER CONRAD M. TEJADA University Secretary, Batangas State University
Board Secretary
222777111 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
DDDiiirrreeeccctttooorrryyy ooofff BBBaaatttSSStttaaattteeeUUU AAAdddmmmiiinnniiissstttrrraaatttiiivvveee OOOffffffiiiccciiiaaalllsss
DESIGNATION/S NAME
OFFICE OF THE UNIVERSITY PRESIDENT Contact Number: (043) 980-0385 loc 1546/1122
University President DR. TIRSO A. RONQUILLO
Board/University Secretary (OIC) / Executive Assistant/Chief of Staff MR. KRISTOFFER CONRAD M. TEJADA
Director, Legal Affairs ATTY. LUZVIMINDA C. ROSALES
Director, Institutional Planning and Development DR. ERMA B. QUINAY
Director, Internal Assessment Unit ASST. PROF. MARIO G. BUKAS
Director, Public Relations ASST. PROF. VANESSAH V. CASTILLO
Assistant Director, Institutional Planning and Development DR. ARACELI H. LUNA
Director, Internal Audit Unit MR. JOSEPH D. MENDOZA
VICE PRESIDENTS
Academic Affairs DR. CYNTHIA Q. MANALO
Finance and Resource Generation ATTY. LUZVIMINDA C. ROSALES
Research, Development and Extension DR. ERMA B. QUINAY
Administration & External Affairs DR. JESSIE A. MONTALBO
222777222 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
EXECUTIVE DIRECTORS
BatStateU Main I and Lobo PROF. ROGELIO A. ANTENOR
BatStateU Main II DR. ELISA D. GUTIERREZ
BatStateU Malvar and Lipa DR. EXPEDITO V. ACORDA
BatStateU ARASOF Nasugbu, Balayan and Lemery PROF. ENRICO M. DALANGIN
BatStateU Rosario and San Juan ATTY. EDGARD E. VALDEZ
OFFICE OF THE VICE PRESIDENT FOR ACADEMIC AFFAIRS Contact Number: (043) 980-0385 loc 231/1112
University Librarian MRS. ROSARIO L. CUEVAS
University Registrar MRS. EDITHA B. AGUSTIN
COLLEGE DEANS
BatStateU Main I * College of Law
ATTY. EDGARD E. VALDEZ
* College of Teacher Education DR. ROWENA R. ABREA
* College of Accountancy, Business, Economics and International Hospitality Management
ASSOC. PROF. ELISA S. DIAZ
* College of Arts and Sciences (BatStateU Main I and BatStateU Malvar)
DR. MATILDA H. DIMAANO
* College of Nursing and Allied Health Sciences ASST. PROF. CHRIS NORMAN G. DIMAANO
BatStateU Main II *College of Engineering, Architecture and Fine Arts
DR. ELISA D. GUTIERREZ
*College of Informatics and Computing Sciences ASST. PROF. PRINCESS MARIE B. MELO
222777333 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
*College of Industrial Technology ASSOC. PROF. SERVILLANO A. GARDIANO
BatStateU ARASOF Nasugbu * College of Nursing and Allied Health Sciences
MRS. GLORIA L. ARAOS
DEANS OF COLLEGES
BatStateU Malvar DR. NORA G. DIMAANO
BatStateU Rosario and San Juan ATTY. EDGARD E. VALDEZ
BatStateU Balayan ASST. PROF. RHOBERT E. ALVAREZ
BatStateU Lemery ASST. PROF. ISRAEL P. PEÑERO
BatStateU ARASOF Nasugbu DR. MA. LUISA A. VALDEZ
BatStateU Lipa ASST. PROF. SANDY M. GONZALES
DIRECTORS
Student Affairs and Services DR. LUCILLE D. EVANGELISTA
Integrated Schools ASSOC. PROF. VILMA R. AGUDA
Sports Development ASSOC. PROF. FRANCISCO V. AGUIRRE
Arts and Culture ASST. PROF. NORMELINDA M.ARIAS
ASSISTANT DIRECTORS
Scholarship and Financial Assistance ASST. PROF. JENNIFER G. MANALO
Testing and Admission ASSOC. PROF. VIRGINITA S. EROA
222777444 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
National Service Training Program (Social and Community Involvement Programs)
DR. ROMEO M. GUILLO, JR.
On-the-Job Training ASST. PROF. ADRIAN FERDINAND M. MELO
Job Placement (OIC) MR. GERARD B. REMO
Student Discipline ASST. PROF. ELEONOR E. SEPILLO
Student Organizations and Activities ASST. PROF. ANNA MARIA V. RIVERA
Student Publications ASST. PROF. ANGELICA E. SERRANO
Review Center ASST. PROF. MARIA LOURDES V. BALANSAY
Multi-Faith Services (Campus Ministry) DR. EVANGELINE B. GARDIANO
Food Services/Student Housing and Residential Services ASSOC. PROF. DOLORES J. BAES
Guidance and Counseling (University Guidance Counselor)/Services for Students with Special Needs and Persons with Disabilities
ASST. PROF. RENAN T. MALLARI
ASSOCIATE DEANS
BatStateU Main I *General Engineering *College of Accountancy, Business, Economics and International Hospitality Management * College of Teacher Education and Human Kinetics * College of Arts and Sciences BatStateU Main II *Higher Engineering
ASSOC. PROF. EUFEMIA H. AMUL ASST. PROF. BENDALYN M. LANDICHO DR. NERRIE E. MALALUAN ASST. PROF. ANITA P. AQUINO DR. GIL B. BARTE
222777555 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
* College of Industrial Technology DR. PHILIP Y. DEL ROSARIO
General Engineering *BatStateU Rosario
College of Engineering *BatStateU Malvar (OIC)
College of Engineering and Computing Sciences *BatStateU ARASOF Nasugbu
ASST. PROF. ROSALINDA M. COMIA ENGR. ROSANA C. LAT ASST. PROF. LORISSA JOANA E. BUENAS
College of Arts and Sciences *BatStateU Malvar *BatStateU ARASOF Nasugbu
DR. GENALYN D. PANGANIBAN ASST. PROF. ERWIN A. CAPARAS
College of Accountancy, Business, Economics and International Hospitality Management
*BatStateU Rosario *BatStateU Malvar *BatStateU San Juan *BatSateU ARASOF Nasugbu
ASST. PROF. LUZVIMINDA AN ABACAN DR. MARIA JESSIE S. LEONG ASST. PROF. JOY M. REYES ASST. PROF. JOSEPHINE D. VERGARA
College of Teacher Education *BatStateU Rosario *BatStateU San Juan *BatSateU Malvar *BatSateU ARASOF Nasugbu
ASST. PROF. ANABEL C. BANUELOS ASST. PROF. JOY M. REYES DR. RUBILYN M. LATIDO DR. ANANIA B. AQUINO
College of Industrial Technology *BatStateU San Juan *BatStateU ARASOF Nasugbu
*BatStateU Malvar * BatStateU Rosario
ASST. PROF. JOY M. REYES ASSOC. PROF. GLORIA A. REARTE ASSOC. PROF. REGIDOR C. SUELTO ASST. PROF. ADELAIDO P. PINAWIN
222777666 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
OFFICE OF THE UNIVERSITY CHAIRPERSONS
English ASST. PROF. JOANALYN C. ESTIOCO
Science ASST. PROF. JONELYN B. SANDOVAL
Mathematics DR. NEIL M. MAME
Filipino ASST. PROF. THEREZIA O. CONTI
Social Science ASSOC. PROF. MARIA THERESA A. HERNANDEZ
OFFICE OF THE VICE PRESIDENT FOR ADMINISTRATION AND EXTERNAL AFFAIRS Contact Number: (043) 980-0385 loc 200/1811
DIRECTORS
Administration Services PROF. ROGELIO A. ANTENOR
General Services ATTY. EARVENE JARED S. CUNANAN
International Linkages PROF. BENEDICTO S. NORIEGA
Information and Communications Technology ASSOC. PROF. ALEX I. MAGBOO
Environmental Management Unit (EMU) (OIC) ENGR. JERICK P. PECASO
Project Management DR. LEONILA V. ANTONIO
Medical and Dental Services DR. LEILA M. MANALO
ASSISTANT DIRECTORS
Records Management MRS. FEVRONIA M. SORIANO
222777777 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Human Resource Management MRS. LYDIA M. MACATANGAY
ICT Special Projects ASSOC. PROF. ALEX I. MAGBOO
Center for Planning ICT ASSOC. PROF. JOSELITO K. SANTOS
Property and Supply MR. MARIO G. EBORA
Pollution Control Officer, EMU (OIC) ENGR. JERICK P. PECASO
Procurement (OIC) MR. MARCELO L. AGUSTIN
Alumni Affairs ASST. PROF. AQUINO M. DELA PEÑA
Building, Equipment and Grounds Maintenance DR. DOMICIANO C. SILANG
Facilities Management Services ASSOC. PROF. JOVITO C. PLATA
Project Monitoring and Evaluation (OIC) ENGR. CHESTER ALLAN M. TORRES
OFFICE OF THE VICE PRESIDENT FOR RESEARCH DEVELOPMENT AND EXTENSION Contact Number: (043) 980-0385 loc 108/1114
DIRECTORS
Research DR. SHIRLEY G. CABRERA
Extension Services ASSOC. PROF. ROMEO C. DE CASTRO
Research Management Services DR. JOCELYN R. CASTILLO
ASSISTANT DIRECTORS
Agriculture and Natural Science Research (OIC) MRS. ROWENA O. ANYAYAHAN
222777888 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Environment and Biodiversity Research PROF. ANACLETO M. CARINGAL
Entrepreneurial and Business Research ASST. PROF. IRENE H. MARALIT
Education, Mathematics and Social Science Research ASSOC. PROF. REALIZA M. MAME
Intellectual Property Management, Product and Technology Assessment and Commercialization
ASSOC. PROF. DONNALYN C. CABACES
Research Management Information System & Publication ASST. PROF. JEANETTE M. ROXAS
Analytical Laboratory and Testing Services ASSOC. PROF. ROSENDA A. BRONCE
Community Development Services ASST. PROF. BENEDICT O. MEDINA
Institutional and Industry Development Services ASST. PROF. ARMANDO V. MENDOZA, JR.
Gender and Development ASST. PROF. VABERLIE P. MANDANE
Architecture, Engineering and Technology Research (OIC) ENGR. ALBERTSON D. AMANTE
OFFICE OF THE VICE PRESIDENT FOR FINANCE AND RESOURCE GENERATION Contact Number: (043) 980-0385 loc 132/1813
DIRECTORS
Financial Services MRS. LOLITA M. ATIENZA
Auxiliary Services ASST. PROF. INESIO H. SADIANGCOLOR
ASSISTANT DIRECTOR
Budget MRS. MARCELINA EVA T. RAYOS
222777999 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
Accounting (OIC) MS. JUDITH P. PANGANIBAN
Cashiering MRS. DOLORES A. MADRID
Income Generating Projects MRS. AMOR A. ILAGAN
OFFICE OF THE EXECUTIVE DIRECTORS
DIRECTORS FOR ADMINISTRATIVE AND FINANCIAL SERVICES UNIT
*BatStateU ARASOF Nasugbu (OIC) *BatStateU Malvar *BatStateU Lipa *BatStateU Rosario and San Juan
MRS. JOSEPHINE V. VASQUEZ ASSOC. PROF. AMADO C. GEQUINTO ENGR. JOVITO P. PERMANTE ASST. PROF. ROSALINDA M. COMIA
ASSISTANT DIRECTOR
Procurement Office *BatStateU Malvar (OIC) *BatStateU ARASOF Nasugbu (OIC)
ASST. PROF. EDMAR I. DUEÑAS MR. ALJOHN M. ABANILLA
222888000 ||| BBB aaa ttt aaa nnn ggg aaa sss SSS ttt aaa ttt eee UUU nnn iii vvv eee rrr sss iii ttt yyy CCC iii ttt iii zzz eee nnn sss ’’’ CCC hhh aaa rrr ttt eee rrr
LIST OF ANNEXES
ANNEX A – Memorandum No. 279 Re: Citizen’s Charter Review Committee……………………………………………………………………………281 ANNEX B – Citizen’s Charter Review Committee Meeting Attendance Sheets………………………………………………………………………….282 ANNEX C – Pictures Taken During the Citizen’s Review Committee Meetings………………………………………………………………………….285