“Nurturing growing businesses.”

Baskin Clarke Consulting

Making it work for you

Beyond the Plan

Baskin Clarke Consulting

How to climb a mountain:

One step at a time, and …

take the Sherpa with you.

Beyond the PlanA six step cycle

The Plan

1. Strategic Planning.

2. Business Planning - Identify the“Centres of Gravity”.

3. Develop Improvement Strategies.

Beyond the Plan

4. Implement the Changes.

5. Monitor and Mentor.

6. Develop Skills

Step 1Strategic Planning

Strategic Planning

A central, integrated externally orientatedexternally orientated

concept of how we will achieve our objectives.*

Facilitative

Participative

* Hambrick, D.C. & Fredrickson, J.W. (2001) “Are you sure you have a strategy?”Academy of Management Executives

Strategic Planning

• Know where you’re going.• Set the course.• Do the right thing.

Strategic Planning

INDICATORS (at each level)How can we assess the success?

MEANS OF VERIFICATION (at each level)What data is required to measure the success,

and do we find it?

Strategic Planning

Step 2Business Planning - Identifying the Centres of Gravity

What needs to change

• InternallyInternally Orientated

• (Strengths and Weaknesses)

• Prioritising

OEP Effectiveness Driver Groups

Culture andBehaviour

StrategicIntent

BusinessProcesses

• The organisation’s purpose & vision.

• Strategy.

• Business plan & objectives.

Group 1: Strategic Intent

• Management style & behaviour.

• Core values.

• Workplace dynamics.

• Teamwork & cooperation.

• Communication.

• Development, empowerment & training.

• Sense of purpose, confidence & ability.

• Attitude to external business contacts.

Group 2: Culture and Behaviour

• Coordinating mechanisms.

• Inter-functional Information transfer.

• External business partners & systems.

• Procedural Steps.

• Reporting & performance measurement.

• Information & communication equipment.

• Systems software & documents.

Group 3: Business Processes

Sample Survey Screen

Survey Findings – Example 1Current Organisational Effectiveness

Survey Findings – Example 2Current Organisational Effectiveness

Step 3Develop Improvement Strategies

Prioritise !

• Address weaknesses in those drivers identified as most importantmost important for team success.

• Remedial actions - identify causes, develop and execute remedial actions.

Developing Improvement Strategies

Step 4Implement the Changes

Maintaining the Momentum

• Focus on the priorities• Involve people – in teams• Delegate• Motivate• Track Performance• Give feedback

Step 5Monitoring and Mentoring

Regular Review Cycle

• Measure to Manage• Reward• Improve• Continuous Cycle

Incremental ImprovementOne step at a time

4.00

4.05

4.10

4.15

4.20

57 59 62 64 66 67 67 67 68 70 71 72

Men's 400m freestyle 1957 to 1973Over 4 minutes

3.35

3.45

3.55

73 74 74 75 75 76 76 77 79 79 80 80 82 83 85 88 88 92 92 94 99 00 00 01 02

Incremental ImprovementOne step at a time

Men's 400m freestyle 1973 to 2003Sub 4 minutes

Konrads 1957 4.21 80

Konrads 1960 4.15 90

Spitz 1967 4.10 60

Fassnacht 1969 4.04 00

Krumpholz 1972 4.00 11

DeMont 1973 3.58 18

Goodell 1976 3.53 08

Szmidt 1980 3.50 49

Sadovyi 1992 3.45 00

Perkins 1994 3.43 80

Thorpe 1999 3.41 83

Thorpe 2000 3.41 33

Thorpe 2000 3.40 59

Thorpe 2001 3.40 17

Thorpe 2002 3.40 08

Incremental ImprovementOne step at a time

Tracking Performance

• Regular• Monthly / Quarterly Management Report • Information aligned with strategic

and business plans• Systemised process to produce

required information

Tracking Performance

• Paper based or– Intranet?– Web Based?

Step 6Developing Skills

Developing Skills

• Team Leadership Skills• Team Thinking Skills• Meeting Management Skills

Effective Implementation of your Plan

Stimulate Progress

Preserve the Core

Don’t forget to take the sherpa with you

To obtain further information,please call Ronnie Baskind

(02) 9388-0388

or email ronnieb@bcconsulting.com.au