Bangkok Hospital GroupGreenline Synergy Company Limited

Thailand Hospital Business Model

• One Stop Services Facility contain primary, secondary, and tertiary care under one roof

• Hospitel Concept = Hospital + Hotel facility and 5 star services.

• Provide efficient Healthcare work flow though its supply chain from Patient Admin to Discharge

• Hi-tech and Hi-touch

• Medical Tourism

Thai Hospital Statistic

• Bangkok Dusit Medical Services PCL (BGH) is the largest* operator of private hospitals in Southeast Asia in term of the revenue. In term of Market Cap, BGH is #2.

• BGH was established on February 26, 1972. Its shares started trading on the Stock Exchange of Thailand on October 2, 1991.

• Currently BGH manages 28 hospitals with total beds of ~5,000 and owns 5 renowned local hospital brands and 2 hospitals overseas.

Bangkok Dusit Medical ServicesBangkok Dusit Medical Services

BrandBrand No of BranchesNo of Branches No of BedsNo of Beds

14 2259

3 725

1 100

4 1170

4 750

2 80

Total 28 5084

Served Medical Tourist for BMC

Key Performance Indicators

• Quality Outcome

• Patient Satisfaction

Healthcare IT Strategy - Greenline Synergy

• BDMS has spun off “Greenline Synergy Company Limited” in 2009

• Objective of Greenline Synergy is to be a Shared Service IT arm of BDMS

• Greenline Synergy currently has 180 staffs (Full time and Outsource)

• Greenline's annual budget is roughly about 500 millions baht (17 millions USD)

GLS Vision and Mission

Vision

Mission

BDMS Private Cloud

EMPI (Enterprise Master Patient Index)

Tele-Consultation

Tele-Interpreter

Tele-Intepreter Service

GPS Ambulance

New Born RFID

Infotainment

Healthcare IT Opportunity in Thailand

• ASEAN free trade effective in 2015 increase the capital inflow to Thailand, 70 Millions target patient will expand to 680 Millions target patient from ASEAN nations

• Public hospitals have been also joining medical tourism band-wagon

• Private hospitals provide continuum healthcare services to patient ie., home healthcare for chronic diseases, mobile healthcare, preventive healthcare, CRM

• Technology is considered as the factor for achieving in this industry

• IT for Healthcare industry is still at 15 years behind Banking industry in general but probably 20 years in Thailand

Q&A

Thank you and Go All Blacks.