Supply Chain

John BendezúCinthya ContrerasJoseph CornejoAlberto MendietaMariela Pajuelo

Agenda

Basic information Supply Chain – elements Supply Chain – drivers Supply Chain - Value Chain Process management E-commerce

Basic information Vision

› Excellence› Integrity› Contribution to national development

Mission› Decentralization› Promote bancarization› Add Value

Values› Commitment› Innovation› Social sensitivity› Confidence› Integrity with efficiency

Values› Commitment› Innovation› Social sensitivity› Confidence› Integrity with efficiency

Long Term Objectives› Financial inclusion› Create value for the nation and society› Provide satisfaction to the client› Develop a new organizational culture› Be known as an honest and transparent bank

Competitive Advantage

Basic information

Supply Chain

Suppliers Prodution

Distribution Market

Supply Chain - Suppliers

Supply Chain – Production/ Banking Services

•Saving Accounts

•Term Deposits

•Current Accounts

•CTS Accounts

Deposits•Loa

ns•Ov

erdrafts

•Credit Lines

•Mortage Loans

Placements

• Trust Funds

•Trust Commissions

Funds administration

•Money transfers

•Remesas•Buy/Sell of foreign currency

•Factoring

•Credit and Debit cards issuance

•Other operations

Others

Supply Chain - Distribution

Supply Chain – Service Channels

Financial Entities

Agencies

ATM´s

Special Offices

Virtual Multired

WAP Channel

Mobile Multired

Correspondent ATM's

POS (Point of Sale)

Supply Chain – Service Channels

Supply Chain - Market

Supply Chain - Drivers

Facilities Inventory

Transportation Information

Supply Chain – Value Chain

BN Business Model

Monitoring

TrainingInformatio

n

Marketing Sales

Client satisfaction

More and better

placements

Technology Human resources

Social responsibilit

y

Risk management

Corporate governance

Risk classificatio

n

Supply Chain – Value Chain

Technology

Information technology

General Mission and Functions

Division of Information Technology

Management

Division of Information

Systems Development

Process management

Customer involvement: social inclusion Process alternatives:

› Association with other companies Management work standards:

› Workers motivation› Timely performance appraisals

Internal Control Committee Process Control: supply base Organization divided in process: faster

attention

Inventory Management

Types

Safety Stock

(Cycle )

Costs

Holding

Ordering

Shortage

System

Fixed-time Period Model

Fixed-order Period Model

Warehouse Management

Break bulk

Spot stock

Supply Chain -E commerce

Multired Virtual WAP channel Mobile Multired

THANK YOU