baldrige performance excellence groups deanna herwald vice president-quality management systems jim...
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Baldrige Performance Excellence Groups
Deanna HerwaldVice President-Quality Management Systems
Jim SwoffordQuality Systems Manager
Why BPEGs?
What is Baldrige?
The Baldrige Award is given by the President of the United States to:• Large and small businesses• Education• Health care• Nonprofit
What is Baldrige?
Seven categories
1. Leadership
2. Strategic planning
3. Customer focus
4. Measurement, analysis and knowledge management
5. Workforce focus
6. Process management
7. Results (45% of total points)
Columbia MO BPEG
• Baldrige study group • A forum for local organizations to collectively pursue
performance excellence.
Mission StatementColumbia MO BPEG
Vision For Columbia, Missouri to be considered a “Community of Excellence”
MissionTo promote ‘performance excellence’ in all sectors of our community --
education, health care, small business, manufacturing, service and nonprofit; and to support the Excellence in Missouri Foundation and
the Baldrige Performance Excellence Program.
PurposeTo improve the quality of life in our community.
ValuesHonesty
Respect for OthersContinuous Learning
Excellence in Everything We Do
Columbia MO BPEG
• Chartered by EIMF • Monthly lunch meeting• Dues structure• Lunch payment
Columbia MO BPEG
• Guest speaker process - President• Monthly meeting communication process - Secretary• Ongoing press process - Secretary• Meeting process – Vice President
Columbia MO BPEG
Meeting AgendaTime Description11:45 Room open and audio visual ready11:50 Food ready12:00 Official meeting start12:20 President makes opening announcements and
introduces speaker12:25 Speaker presentation12:45 Q&A12:55 President makes closing comments1:00 Adjourn
How to start your own local Baldrige Chapter
How to Start Your Own BPEGThe Checklist
• Let’s complete the checklist!
Workshop
Baldrige Performance Excellence Group
Deanna HerwaldVice President-Quality Management Systems
Jim SwoffordQuality Systems Manager