balanced scorecard overview · 2017-08-14 · 5. balanced scorecard. long term goals. basis for...
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Strategic Planning Review
Thursday, October 13th, 2016
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Clarity … Consistency … Commitment
Alignment
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Performance Management System
Essential Elements of a Strategic Plan
Long term Goals
Performance Measures
Accountability
Strategic Initiatives
Balanced Scorecard
Basis for Performance Goals
Financial Success
Public Value & Benefit
Internal Process
Internal Capacity
Customer Focus
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5
Balanced Scorecard
Long term Goals
Basis for Performance Goals
Financial Success
Public Value & Benefit
Internal Process
Internal Capacity
Customer Focus
Financial Success
Customer Service
Value and Benefit
Internal Processes
Internal Capacity -People
Balanced Scorecard
Management Decisions
• High Performing Organization
• Sustained Results
• Financial Stability
• Stakeholder Trust
RESULTS
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Mission
LT Goal: People
LT Goal: Process
LT Goal: Customer
LT Goal: Value Benefit
LT Goal: Financial
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
LT Measure
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Alignment Integration
Balanced Scorecard
Vision
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Balanced Scorecard
VISION
CURRENT STATE In
itiativ
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Initia
tive
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Initia
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Initia
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Yr 1
Yr 2
Yr 1
Yr 3
Yr 2
Yr 1
Yr 4
Yr 3
Yr 2
Yr 1
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StrategicPlanning ProcessInput Data
PerformanceMeasures
Vision, Mission &
Values
SWOT
Initiatives
Self Assessment
Data
Implementation ofstrategic initiatives
Data Collection
Data Analysis
Annual Strategic Planning Session Recalibrate Using Supporting Data
Monthly/QuarterlyMgmt. Review
Management Review Cycle
Long Term Goals
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Flywheel
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It Is All About Learning
Use the Scorecard to learn:
How effective your strategies are
If you are achieving your goals
Ask questions – no excuses or blaming
Understand your performance
Identify areas for process improvement
Keep focus on future
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Example
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Entomology• Thursday, August 4th, 2016 (Carol Black, David Crowder, Laura Lavine,
Jeb Owen, Steve Sheppard, Rich Zack, David James, Doug Walsh, Betsy Beers, Vince Jones, Catherine Daniels, John Stark, Vince Herbert, Allan Felsot, Rose Zhu, Bev Gerdeman, Adam Williams )
– Vision– Mission– Values– Long Term Goals– Long Term Performance Measures
• Friday, September 14th, 2016 (Steve Sheppard, Allan Felsot, Rose Zhu, Bev Gerdeman, Adam Williams, Paul Nabity, Bill Snyder, Jeb Owen )
– Strategic Initiatives (Actions taken to achieve goals)
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What’s Next?
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Methodology
Approach (Plan), Deployment (Do), Learning (Check), Integration (Act)
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Typical Follow-up
Initiative leads will create an IPW, gather
team members and schedule updates
Joint Meeting with all Leads (30 days)
At the Annual strategic planning retreat,
you will be asked to report on status
(completed (SOP), on-going, or new option)
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Questions
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WSU Leadership
Campuses Extensions Subsidiaries Branch Offices Research Facilities
IntegrationAlignment
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