Area Goal MeasuresFinancial perspective Increase the revenue by

7% as compared to the previous year 5%

Become the partner in MMRCA contract

Cater for increasing demand of helicopters

and UAVs Integration with foreign

OEM Become key player in

support and modernization program

Increasing profits despite of the reduction in

allocation of the defense budget 15.5% to 17% of

Previous year

Diversifying into civil aviation domain

Utilize the cost advantage to gain revenue from

Design engineering and production

Effective tax and current assets management

Increase the productivity of licensed products like

DO 228 and Rotables Effective measures for avoiding the effects of

forex ratesIncreasing the net worth

Customer perspective Increase the customer satisfaction

Structured meeting and feedback

Development of Customer Satisfaction System to

trace area for improvement

Launch of IT based system Increase interaction with

customers i.e. visits to military bases by HAL top

managementCustomer centric product

developmentCustomary advisory cells for better understanding

of customer requirements during design,

development and production stage

Expand product mix to the areas i.e. UAV, Civil a/c

and MissilesBecome the key player in

MMRCA contract Internal business perspective Rapid designing of the

indigenous systems and components

Improve the technology knowhow and capability

in modern areas AESA Radar, Software Defined Radios, Avionics, ultra-

Light/Heavy Helicopters, small Gas Turbine Engines

and Composites.Effective resource

management Outsourcing and supply

chain management

Improve current

production process and QA measures

Innovation and learning perspective

HR development, developing and nurturing

talent Promote innovation and

professional enhancement

Increase the human capital and employee

satisfactionCommunity development

in surrounding areas as part of CSR