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Bad Flight Plans, Fat Fingers, and the ISO Trap PRESENTED BY: John Harpool Mitch Launius International Operators Conference | Tampa, FL | March 17 – 20, 2014 Monday, 17 March 2014 | 3:30 p.m. – 5:00 p.m. 1 Monday, March 17, 14

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Bad Flight Plans,Fat Fingers,and the ISO Trap

PRESENTED BY:John HarpoolMitch Launius

International Operators Conference | Tampa, FL | March 17 – 20, 2014

Monday, 17 March 2014 | 3:30 p.m. – 5:00 p.m.

1

Monday, March 17, 14

2Air Training International

• Threats• Errors• Undesired States

Threat and Error Management

Monday, March 17, 14

3Air Training International

• Threats are defined as events that:

– occur outside the influence of the flight crew (i.e., not caused by the crew themselves);

– increase the operational complexity of the flight;

– require crew attention and management if safety margins are to be maintained

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4Air Training International

• Errors are defined as flight crew action or inaction that:

– lead to a deviation from crew or organizational intentions or expectations;

– reduce safety margins;

– increase the probability of adverse operational events on the ground or during flight

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5Air Training International

• Undesired States are defined as a position, speed, attitude, or configuration of an aircraft that:

– result from flight crew error, actions, or inactions;

– clearly reduce safety margins

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Monday, March 17, 14

RESOURCES

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• FAA Advisory Circular 91-70A

• North Atlantic Document 007

• ICAO Document 9868 PANS-TRG

• FAA International Notices (NOTAMs)

• Oceanic Errors Safety Bulletins

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http://www.paris.icao.int/documents_open/files.php?subcategory_id=124

8Air Training International

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9Air Training International

It is important that operators have a continuous analysis process to evaluate oceanic errors in order to

meet the ICAO Safety Management System (SMS) Standards

This OESB is intended for distribution to industry and training centers

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Monday, March 17, 14

11Air Training International

• Conditional Clearances• Deviating Without a Request• Weather Deviation Procedures• Revised Clearances

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12Air Training International

Failure to comply with ATC clearances is a major risk in oceanic airspace

Operators must stress in pilot training and operations manuals the necessity

to fully comply with ATC clearances

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Lateral Deviation Classifications

Lateral Deviation is any actual deviation from the cleared track other than those covered by the Strategic Lateral Offset Procedures ( SLOP);

13Air Training International

Monday, March 17, 14

Lateral Deviation Classifications

Gross Navigation Error (GNE) is a lateral deviation from a cleared track by 10NM or more;

NAT CMA initiate GNE-related follow up actions in regard to GNEs of 25 NM or more

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Monday, March 17, 14

Lateral Deviation Classifications

ATC Intervention is an event where the Air Traffic Controller (ATCO) caught and corrected a lateral deviation before it developed into a GNE; and

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Monday, March 17, 14

Lateral Deviation Classifications

ATC Prevention is an event where the ATCO intervention prevented a lateral deviation;

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0" 20" 40" 60" 80" 100" 120" 140" 160"

Separa-on"Erosion"

Lateral"Errors"

Ver-cal"Large"Height"Devia-ons"

Total North Atlantic Region Error Reporting for 2013

North Atlantic Central Monitoring Agency

UNDESIRED STATES

17

173475

69

Vertical Large Height Deviations

Lateral Errors

Separation Erosion

45

124

Monday, March 17, 14

0" 2" 4" 6" 8" 10" 12" 14" 16" 18"

Interven.ons"

Lateral"Errors"

Aircra8"Performance"

UNDESIRED STATESIGA North Atlantic Region Error Reporting for 2013

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2410Lateral Errors

Performance

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5

Monday, March 17, 14

THREAT IDENTIFICATION

• We can use this data as we strive to implement relevant and effective flight department Safety Management Strategies

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Monday, March 17, 14

THREAT IDENTIFICATION • These statistics are intended to assist us by

identifying data driven threats: –Aircraft performance–Waypoint insertion–Re-clearance execution

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Monday, March 17, 14

THREAT MANAGEMENT

• Is there a routing policy that may reduce the probability of a reroute being issued

• Is our aircraft capable of operating at speeds compatible with aircraft at that altitude and route

• Is our filed profile within the performance of our aircraft at ISA plus 15-18 degrees

• Are we equipped, filed, and approved for route specific requirements (ADS, CPDLC, RNP)

Can the threat be avoided

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ERROR MANAGEMENT

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Monday, March 17, 14

ERROR MANAGEMENT

• Errors avoidance tools –Downloading Flight Plans via ACARS –Briefings that establish expectations–Ensuring winds are utilized by the NAV Computer

to avoid longitudinal time errors

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Monday, March 17, 14

ERROR MANAGEMENT

• Error Trapping tools –Common phraseology, readbacks –Oceanic Operations Checklist–Plotting requirements–Verification of track after 10 minute–Position reporting–Standard Operating Procedures SOPs

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ERROR MANAGEMENT

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Monday, March 17, 14

ERROR MANAGEMENT

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Monday, March 17, 14

ERROR MANAGEMENT

• Failure to copy route or reroute correctly• Failure to insert the route correctly• Failure to activate a newly created route clearance

Also known asBad flight plans, fat fingers, and ISO traps

Oceanic errors we want to avoid

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Monday, March 17, 14

ERROR MANAGEMENT

• Validation procedures are intended to trap errors • It is not sufficient for one pilot to just observe the

other pilot or even assist the other pilot • By effectively putting SOPs into practice pilots can

trap errors by performing their task– Independently and, – In a prescribed sequence

Standard Operating Procedures

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Monday, March 17, 14

ERROR MANAGEMENT

• The PM downloads (or manually enters) the flight plan and circles each waypoint as he validates the coordinates matching the:–Flight Management System (MCDU) to;–The Master Document (reduces expectation bias)

Standard Operating Procedures

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ERROR MANAGEMENT

• The PM also validates and highlights the individual oceanic legs –Distance–Magnetic Course –Winds by leg

Standard Operating Procedures

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ERROR MANAGEMENT

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PM Validation of waypoint, course, and distance

Air Training International

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ERROR MANAGEMENT

• The PF places a check by each waypoint as he validates the coordinates matching the:–Flight Management System (MCDU) to;–The Master Document

Standard Operating Procedures

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ERROR MANAGEMENT

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PF Validates MCDU to Master Document

Air Training International

Monday, March 17, 14

ERROR MANAGEMENT

• Approaching each waypoint the PM validates the Next and Next +1 waypoints compares the:–Flight Management System to the;–Plotting Chart then the,–Master Document

Standard Operating Procedures

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Monday, March 17, 14

ERROR MANAGEMENT

• Crossing the waypoint the PM verifies the sequencing occurs and the aircraft adopts a: –Magnetic Course (+/- 7 degrees)–Distance to the next waypoint (+/- 2NM)

• The PM then places a line through the master document waypoint

Standard Operating Procedures

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ERROR MANAGEMENT

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PM Monitoring waypoint passage and sequencing

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ERROR MANAGEMENT

• 10 minutes (or 2 degrees longitude) past the waypoint the PM records on the plotting chart;• the latitude and longitude from the master

navigation system and, • the time

Standard Operating Procedures

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ERROR MANAGEMENT

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PM Records the 10 minute position validating route

Air Training International

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www.trainati.com

Air Training International

When comparing the plotted position to the course line on the plot should fall on the course

line.

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WAYPOINT REPORTING

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Monday, March 17, 14

ERROR MANAGEMENT

• When an aircraft is operating utilizing ADS-C, position reports may automatically provided directly to the controller

• The controller can validate that the Next and the Next +1 waypoint to match the clearance

ADS-C Event Reporting

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Monday, March 17, 14

ERROR MANAGEMENT

• The aircraft system sends a Waypoint Change Event (WCE) report anytime a change occurs to the:

• Next and/or; • Next + 1 waypoint in navigation system

ADS-C Event Reporting

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MICKY PLUTONext

MINNYNext+1

Air Training International

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ERROR MANAGEMENT

• If the controller observes an error at the Next +1 waypoints they will alert and challenge the crew

• This is referred to as an ATC “Intervention”

ADS-C Event Reporting

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Monday, March 17, 14

ERROR MANAGEMENT ADS-C Event Reporting

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MICKY PLUTONext

MINNYATC

Clearance

FMSFlight Plan

DAFFYNext +1

Air Training International

Monday, March 17, 14

ERROR MANAGEMENT

• Aircraft operating with CPDLC and ADS-C must still use standard operating procedures when operating in Class II airspace

• There were 75 ATC navigation interventions in the North Atlantic in 2013

ADS-C Event Reporting

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There were 75 ATC navigation interventions in the North Atlantic in

2013

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REVISED CLEARANCES

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Monday, March 17, 14

ERROR MANAGEMENT

• Voice–Both pilots listen to the reclearance as it is read

–Whenever possible utilizing headsets–Independently writing what they hear

–Both pilots achieve consensus on the new clearance

–Read back and validate the reclearance with ATC

Revised Clearances

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Monday, March 17, 14

ERROR MANAGEMENT

• CPDLC–The PM reads the clearance message silently –The PF reads the clearance message silently–Both pilots achieve consensus on the clearance–PM accepts the revised clearance message

Avoid expectation bias

Revised Clearances

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Monday, March 17, 14

ERROR MANAGEMENT

• After receiving a revised route clearance the crew must update the master document–Create a new Navigation Log or;–Cross out and update the specific points on a

computer flight plan (overwriting increases error)

Revised Clearances

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ERROR MANAGEMENT

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Monday, March 17, 14

ERROR MANAGEMENT

• The crew must validate the new master document –Magnetic course –Leg distance

• Track and distance tables are available to assist –Leg times based on winds and groundspeed

Revised Clearances

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ERROR MANAGEMENT

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FROM TO EAST WEST NM

53 64 296 414

52 72 288 396

51 81 279 386

50° 50 90 270 385

49 99 261 394

48 107 253 411

47 114 246 436Monday, March 17, 14

Revised ClearancesERROR MANAGEMENT

• Using SAT Voice call flight plan provider for revised route information or;

• Using internet connectivity have the revised route run and a new computerized flight plan created both reduce potential error

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Monday, March 17, 14

ERROR MANAGEMENT

• The PM reprograms the master navigation system with the revised route and circles each waypoint as he validates that the coordinates match the–Flight Management System to the–NEW Master Document

• The PF places a check by each waypoint as he independently validates the coordinates match the–Flight Management System to the–NEW Master Document

Revised Clearances

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Monday, March 17, 14

ERROR MANAGEMENT

• The crew should must also create a new plotting chart to reflect the revised clearance or;

• Update the previous plotting chart to reflect the revised clearance (overwriting increases the probability of error)

• Both pilots must also independently validate the new plotting chart

Revised Clearances

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Text

Te

A T C F P L R E V I E W 1 / 5

A T C C L E A R A N C E

A T C U P L I N K

Revised Clearances

O R I G I NK T E B

D I N I M

T A K A S

A L U T A

A C T I V A T E

56

ERROR MANAGEMENT

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Text

Te

A T C F P L R E V I E W 1 / 1

C O N F I R M R E P L A C I N GA C T I V E F L I G H T P L A N

N O

Revised Clearances

Y E S

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ERROR MANAGEMENT

Monday, March 17, 14

ERROR MANAGEMENT

• When activating a uploaded re-route the crew should brief a plan that addresses the possibility that the FMS could dump both the current and the revised flight plans–Heading mode set to the magnetic heading–A copy of the revised clearance available to

manually enter a from and to waypoint

Revised Clearances

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Monday, March 17, 14

ERROR MANAGEMENT

• There are documented Gross Navigational Errors where a crew receives a revised route clearance then:–The crew correctly responds to ATC

acknowledging the reroute –Correctly reprograms the master navigation

system with the revised route–Fails to select the aircraft to master navigation

system (Automation Mode Error)

Revised Clearances

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Monday, March 17, 14

ICAO Countermeasures

ICAO PANS TNG Doc 9868 Attachment C to Chapter 3

ERROR MANAGEMENT

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EXECUTION    COUNTERMEASURESEXECUTION    COUNTERMEASURESEXECUTION    COUNTERMEASURES

Monitoring and Crosschecking

Crew  members  ac+vely    monitored  and  crosschecked  systems  and,  other  crew  members

Aircra8  posi+on,  se:ngs,  and  crew  ac+ons  were  verified

Workload Management

Opera+onal  task  were  priori+zed  and  properly  managed  to  handle  primary  flight  du+es

-­‐Avoided  task  fixa+on-­‐Did  not  allow  work    overload

Automation Management

Automa+on  was  properly  managed  to  balance  situa+onal  and/or  workload  requirements

-­‐Automa+on  setup  was  briefed  to  crew-­‐Effec+ve  recovery  techniques  from  automa+on  anomalies

Monday, March 17, 14

ERROR MANAGEMENT Proposed NAT Reductions in Separation

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Track W

Track X

Track Y

Track Z

RLAT SM Track (FL350-FL400)

50º 40º 30º 20º

Air Training International

Monday, March 17, 14

Monday, March 17, 14