backup exec 2012: revolutionising backup - … vision 2012 challenges of virtual machine protection...

Backup Exec 2012: Revolutionising Backup

Gareth Fraser-King, Product Management

Sharon White, Product Marketing

Luis Gomez, CEBI Foundation

SYMANTEC VISION 2012

Agenda

Additional Resources

Luis Gomez

New User Interface and Architecture Overview

Where BE Came From

Today’s IT Challenges

4

3

2

1

5

Technical Overview: Backup Exec 2012 2


Backup Challenges

Presentation Identifier Goes Here 3


Challenges Of Virtual Machine Protection

Technical Overview: Backup Exec 2012

Need New Graphic

65% of virtual machines are unprotected

Cost and time to manage physical and virtual infrastructure backups

Virtualization increases storage consumption

4


Data Growth And Storage Challenges


By 2020, IDC expects the amount of digital information will be 44 times as big as it was in 2009.

Need New Graphic

Up to 70% of data is duplicate and hasn't been accessed in more than 90 days¹

Data lifecycle management is becoming more challenging

5

2


Today’s Disaster Recovery Challenges


Manual disaster recovery is time consuming and error prone

Need New Graphic

Downtime today is measured in minutes not hours or days

Critical systems require on and offsite protection

6


Pricing and licensing complexity, too many “things” to choose from

Legacy centric product architecture; multi-faceted, complex backup job processes

Too much data; it’s like looking for a needle in a haystack of needles

Multiple solutions for backup and disaster recovery, physical and virtual

Eliminating Backup Complexity Challenges



Travelling from Point A to Point B



User Experience – Where We’ve Been

• Backup Exec is a successful product with long history

• Very wide breadth of users (From the local dentist office to large distributed corporations)

• Product has “evolved” over a very long period

• Sophisticated feature set (de-duplication, archive, cloud, virtualization, etc.)

Feedback over the years

• Years of feedback that we were increasingly complex

• New features such as de-dup and archive were difficult to "fit in" to the old model

• Each new feature often was perceived as "bolted on"

• Model prevented us from "helping the user" in many cases

Symantec Confidential 9


Backup Exec 2012 Architecture

10 Technical Overview: Backup Exec 2012

Virtual Servers

File and Application Servers

Disk, NAS or NDMP

Tape Drives or Libraries

Symantec Backup Exec™ 2012 Server


Backup Exec 2012 Core Components

11 Technical Overview: Backup Exec 2012

Options

• Enterprise Server • Data Deduplication • File/E-mail Archiving

• NDMP • Centralized Management

Agents (Physical servers)

• Protects remote systems • Windows, Linux, and Mac • Databases and applications

• VMware/Hyper-V (agent-less or agent-assisted)

3

Backup Exec Server

• Backup data sent from agents to media server for storage

• Disk or tape backup devices

1

2

A B

C D

1

3 Symantec Backup Exec™ 2012 Server

Physical Servers

2

Virtual Servers


Pre-BE 2012: Job Model

• Multiple servers in one job

– If 1 server failed - result was job failure for entire job.

– Users had to restart entire job OR create a one-time job for one failure. Tedious

• Jobs were “globally scoped”

– No way to determine “up front” what the user goal is

– All options were exposed all the time: Overwhelming to new users - Option overload.

• Completely separate full or incremental jobs

– No constraints = User can shoot themselves in the foot

– They could create unsupported combinations.

• E.g. Create a full that used modified time and an incremental that used archive bit

Backup Exec 2012 12


Backup Dialog in Backup Exec 2010 R3



Job Setup



Pre-BE 2012: Job Model (Continued)

• Because full and incrementals were not explicitly related, restore was tedious and manual.

– No “Point-in-time” restore possible

– User had to choose all backup sets to restore

• Integration of archive was "resource centric" model forced into Jobs – unnatural fit

Backup Exec 2012 15


Restore Dialog



Pre-BE 2012: Storage/Devices and Media

• Legacy of tape was pervasive

• Everything was either tape or a tape "simulator". "One size fits all"

• Effectively no or little differentiation between tape, disk, or cloud storage

– Every job still required tape related options even though they may be irrelevant to storage type

– Disk storage showed "virtual tapes". In order to delete data, they had to perform an "erase" of a virtual tape.

• We had to “Re-Think” from the ground up of how features are exposed

• Total re-vamp of the user experience for the product

• Involved rewrite of all user interfaces + addition of a “middle tier” system service that was entirely new.

Backup Exec 2012 17


Backup Exec 2012 User Experience Creation

Backup Exec 2012

User Experience

Customer Focus

Groups

Demos & Feedback

Usability Reviews

SE Rotations

& Interlock

Telemetry

First 24 Hours

UI Review UCD &

External Consultants

2 TOIs & 3 Betas



Backup Exec 2012



The User Experience Has Changed

Backup and Restore View

Better Experience

Restore Workflow

Storage View Less

Complexity

Backup Workflow



Ease Of Use

• New user experience

• Focus on ease of use

• Resource-centric

• Manage resources, not jobs

21

• Modular backup job stages

• Easy to expand protection

• Simply add an additional stage to: – Duplicate/copy backups

– Convert to virtual

– Etc


Backup job stages

Simplified new user interface


Focus Design on Simplicity

Resource Centric

Goals Of Re-Design


• Reduce and consolidate options and choices

• Convey more information more concisely

• Focus on a more intuitive interface

• Anyone should be able to be productive within a short time

• Manage Data Protection from a data/systems point of view

• Intelligent use of customer architecture to show relevant options

• Few places to go to configure backup systems

• Elimination of backup policies and complexity

22


Before And After


• Modern

• Resource Centric

• Unified workflow

• Consolidated views

• Toolbar instead of “task pane”

23


New! Resource-centric User Interface


New Backup Exec 2012

Interface

User experience based around server protection status

Transition from job management to server management


Simplified - User Only Shown Relevant Options



Consolidated Views


2 (really 3) views into 1

26


New! Modular Backup Protection Methodology

• New job stages feature

• Easily expand protection

• Just click “Add Stage”

Example:

27

Stage 1: Backup to Disk Stage 2: Copy to Tape Stage 3: Convert to Virtual



Backup Exec 2012: Resource Centric

• Resource centric

– Previously there was no place in the product that showed the status of the data or servers they were protecting. Only job status was shown.

– Per Server Status: Now in Backup Exec 2012 – they can see server status

– Context: Since they choose backup scheme and server or resource first – We can show only relevant options

• Examples: Backup only shows options for resources on the selected system

– Granularity: If 1 server fails, only that server shows error. They can re-try server specific job

– Restore

• Now guided and based on what they are trying to do and what type of resource they are recovering:

– Examples: SharePoint recovery is broken down logically for SharePoint

• Point in time based since backups for server are explicitly related in a single workflow

Backup Exec 2012 28


Backup Exec 2012: Storage

• Tape differentiated from disk, cloud

– Tape options shown when tape is targeted

– Options relevant to each Storage type now shown

– Disk is treated as disk

– They can specify time for retention explicitly when targeting disk

• Data in disk storage now shows actual data backed up – not virtual tapes

• Deduplication properties of the agent/client can be shown on those servers in the Backup and Restore View

Backup Exec 2012 29


Luis Gomez, CEBI Foundation



Additional Resources



www.backupexec.com/beguide

33


BackupExec.com


Datasheets and white papers

Flash Tours

Videos

34


Symantec Connect



Support Resources And Online Trouble Shooting


Thank you!

Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.


Presenter’s Name

Presenter’s Email

Presenter’s Phone

backup exec 2012: revolutionising backup - … vision 2012 challenges of virtual machine protection...

Documents