backup + cloud = simplified business continuity
DESCRIPTION
Every IT application protected by Business Continuity (BC) plans needs to include backup. In any BC plan, backup itself must be protected with at least high a level as the application if is supposed to protect.Looking at the overall BC plan, restoring the information is always one of the earliest tasks required for recovery, consuming scarce resources to perform a task: logistics, setting up machinery, handling the backup medias etc.By outsourcing the backup and restore to the right off-site and cloud services the complexity of the BC plan is tremendously reduced.Stephan Haux is Senior Product Manager for EMEA at Iron Mountain Digital. Haux oversees EMEA activities for determining market requirements, for going to market across Iron Mountain Digitals product and service portfolio. Haux frequently speaks at events, briefs journalists and engages with the analyst community in all parts of the world. Before Haux joined Iron Mountain held various international positions at SAS for example as Team Leader and Product Manager. With more than 20 years experience in IT and Marketing covering areas from ERP, CRM, Business Intelligence and Performance Management Haux is embarked for the ultimate challenge: Designing services to manage the world’s information.TRANSCRIPT
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INFORMATION MANAGEMENT
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y Backup + Cloud = simplified Business ContinuityJune 24th, 2010Stephan HauxIron Mountain, Senior Product Manager – EMEA
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A typical IT Landscape
Remote Appso Fileservero Rem. E-Mailo National Apps
Data Center
o E-Mailo Directory Serviceso Security Infrastructureo Backup/ Restore
Infrastructure Applications
Business Applicationso ERPo Logistico eCommerceo Manufacturing
Remote Appso Fileservero Rem. E-Mailo National Apps
Remote Appso Fileservero Rem. E-Mailo National Apps
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The Backup Business Continuity Paradox
Normal Operations How problematic is
- a missed backup - a delayed offsite transport
Compared with- Canceled Billing- Incomplete CAD calculation- Lost e-commerce transaction?
At Disaster Recovery How problematic is
- Missed order- Unbilled customer- Delayed CAD computation
Compared with- Inaccessible tape- Misplaced key- Unreadable backup set?
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When Disaster Strikes:Backup/ Restore: The first to be up again
Recover Emergency Relevant infrastructure: Checking the tape and disc infrastructure Installing backup software Install and verify target storage structure Test restores Recover further Infrastructure pieces
Restoring the business apps and data Identify the required media Locate the media Ensure access Transport/ Transfer the data Load the application and data
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Schematic Recovery Process
Each box requires Particular Skills Resources (Doing and Disaster management)
Different risks
Complexity = # of tasks * required resources * risk factor
Damage Report
Retrieval Needs(HW, SW & Data) Identify
Backup SetOrderSet
Access/ Transport
Restore
Order HW Shipment Installation
ApplicationRecovery
ApplicationData Load
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Complexity = # of tasks * required resources * risk factor- For Restore -
Is Backup Catalog available? Correctly labeled tapes, named folders? Updated dependency documentation?
Who has the offsite copies? Is the bank safe accessible right now? Who has the key for the safe?
Who can go to the bank? Who would understand the labeling? Is there a truck/ car available? Is it affordable having a knowledgable resource on the road?
Tran
spo
rtA
cces
sId
enti
fyIdentify Backup Set
OrderSet
Access/ Transport
Restore
Backup Infrastructure recoverable? Tape Libraries useable? Connection form Restore infrastructure to target store available?R
esto
re
tasks resources risk
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Complexity = # of tasks * required resources * risk factor- For Restore -
Each box requires Particular Skills Resources (Doing and Disaster management)
Different risks
Complexity = # of tasks * required resources * risk factor
Damage Report
Retrieval Needs(HW, SW & Data) Identify
Backup SetOrderSet
Access/ Transport
Restore
Order HW Shipment Installation
ApplicationRecovery
ApplicationData Load
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Prioritization: All Prio 1DR the ultimate Parallelism
E-Mail; - Plant Security Applications;
- IT Security/ Directory Services ERP - Payments– Manufacturing support
- CRM systems (deal with worried customers) ...
Inf. Apps
Bus. Apps.
Rem. Apps
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Backup in the CloudHow does this change the DR picture
Less Tasks+ Less Resources+ Less Risk= Less³ Complexity
Identify Backup Set
OrderSet
Access/ Transport
Restore
• Available Backup inventory, Search capabilities
• Naming Convention: Consistent and enforced
• 24/7 – Staff and online Retrieval request options
• Low Risk storage facilities
• Multiple Transport mechanism
• Online/ Offline• Transport management
• Online Restore• Media Services• Data
Restauration
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Cloud Data Protection ServicesPicking the right service
Standard criteria – Normal Operations- Service Level Agreements- Fit of provided service (during normal operations)- Protection and security levels- Restore procedures- Price
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Fit for DisasterGeneral Considerations
- Security of facilities- Low risk by side location- Redundancy- Financial strength
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Fit for Disaster:Retrieve and Restore
- How do they deliver large quantities of data (over the wire, which might be limited due to disconnected bandwidth)
- Delivery capabilities for peak requests (you might not be the only requiring delivery
- Can they divert resources from other facilities- Do they have experiences with routing- Do they have equipment on store
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The ideal Cloud Backup Service
Inf. Apps
Bus. Apps.
Rem. Apps
Continous Data ProtectionAutomatically send offsiteOnline Restore, Partial Restore
Daily Backups = TapeLarge volume complex Backup SetsCopies –Offsite = TapeParticularly protected
(encryption, facility)Restore to orignal or DR facility in
large quantaties
Remotely managed and controlledAutomatically send offsiteOnline Restore, Partial RestoreEverywhere available
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The ideal Backup ServicesPicking the right provider 2
One (Few) provider (s)- across locations and services
Data Protection Specialist - Core Competence and Passion
Financially Stable- Profitable, Reserves
Old and Large- Old = Has helped customers through disasters - Large = Does have the resources to tackle the problem.
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Iron MountainTrusted and Tested
INFORMATION PROTECTED• 80M tapes
• 18+ petabytes data protected and managed
• 3M PCs protected
• 20,000+ servers protected
• 9.1B+ emails protected
RESOURCES 20,000+ employees 8 underground
facilities 7 data centers >1,000 Facilities worldwide
TECHNOLOGY LEADERSHIP• STaaS leader
• 28 patents, >47 pending
• Dedicated technology business unit, Iron Mountain Digital
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The ideal Cloud Backup Service
Inf. Apps
Bus. Apps.
Rem. Apps
Continous Data ProtectionAutomatically send offsiteOnline Restore, Partial Restore
Daily Backups = TapeLarge volume complex Backup SetsCopies –Offsite = TapeParticularly protected
(encryption, facility)Restore to orignal or DR facility in
large quantaties
Remotely managed and controlledAutomatically send offsiteOnline Restore, Partial RestoreEverywhere available
LiveVault
LiveVault
Off-Site Data
Protection
LiveVault
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Thank you for your attention
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