[back office services] how to empower your back office services team

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Back Office Team

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Post on 04-Dec-2014

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Every person in your company needs motivation. They need to be empowered so they can give their best in what they do. Your back office services team is no different. Their support role is crucial to the success of your company. The service they give to your customers can either strengthen your brand image or damage it. It’s a very challenging job to begin with. So they, too, need to be motivated and inspired in their job. Here are some ways you can empower them.

TRANSCRIPT

Page 1: [Back office services] how to empower your back office services team

Back Office Team

Page 2: [Back office services] how to empower your back office services team

Your back office team needs to be

empowered so they can give their best

in what they do

Page 3: [Back office services] how to empower your back office services team

The service they give to your

customers can either strengthen

your brand image or damage it.

Page 4: [Back office services] how to empower your back office services team

So they, too, need to be motivated and inspired in their

job.

Page 5: [Back office services] how to empower your back office services team

Here are some ways you can empower

them.

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PROVIDE COACHING

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GIVE ACCESS TO TRAINING TOOLS

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OFFER REWARDS AND INCENTIVES

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CREATE A CULTURE OF OPEN COMMUNICATION

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Bottom line, you need to let your team know that

they’re important and valuable to your company.

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By acknowledging their

accomplishments

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helping them in their mistakes

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listening to what they have to say

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and training them consistently

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you’ll empower them according to the best of their

abilities

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http://www.spi-global.com/crm/our-services/back-office-fullfillment