b2b marketing that doesn't suck & how to fix yours

50
STOCK GRAPHICS SUCK don’t do it

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Businesses are people too you know. Well, more exactly, made up of the people you'd like to sell to. So why is B2B marketing a laggard filled with bad stock photography and generic copy? Why do we think our audience wants to be talked to with technobabble dripping with buzz-words? The secret is...they don't! I'll show you how to fix your B2B marketing with ideas for any budget. Plus a short copywriting workshop will teach you how to talk in your company's "voice". This presentation was created for Internet Week New York but can be customized for your audience on request.

TRANSCRIPT

Page 1: B2B Marketing That Doesn't Suck & How To Fix Yours

STOCK GRAPHICS SUCKdon’t do it

Page 2: B2B Marketing That Doesn't Suck & How To Fix Yours

http://justcreative.com/2008/09/30/top-7-most-cliche-stock-images-used-in-web-design/

REMOVE THESE IMMEDIATELY

Page 3: B2B Marketing That Doesn't Suck & How To Fix Yours

arlingtonbusinesssolutions.com

CLICHÉ COPY + CLICHÉ STOCK IMAGE = LAME

Page 4: B2B Marketing That Doesn't Suck & How To Fix Yours

Could be any brand…• Generic graphic choices

• Common color choices

• Typical copy

VERSION 1 W/STOCK PHOTOS

Page 5: B2B Marketing That Doesn't Suck & How To Fix Yours

Getting closer…• Duotone Stock Graphics

• Custom icons

• Stronger brand colors

VERSION 2

Page 6: B2B Marketing That Doesn't Suck & How To Fix Yours

tekserve.com• Proprietary photography

• Bold colors

• Matches all current materials

• Even when you can’t see the

Tekserve logo, you can still

tell it’s our brand

TODAY

Page 7: B2B Marketing That Doesn't Suck & How To Fix Yours

Largest & oldest Apple Specialist Founded 1987 Apple Repair Apple Sales Audio & Video Systems Specialists iPad Deployment Experts

Page 8: B2B Marketing That Doesn't Suck & How To Fix Yours

CELEBRATEYour Clients, Your Vendors, Your Employees

Page 9: B2B Marketing That Doesn't Suck & How To Fix Yours
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Subheader• Bullet 1

• bullet 1.1

• bullet 1.2

• bullet 1.3

• bullet 1.4

• Bullet 2

• Bullet 3

• Bullet 4

http://www.behance.net/maureenkelleher

TYPICAL DIRECT MAIL

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COPYshould sound like you

Page 15: B2B Marketing That Doesn't Suck & How To Fix Yours

…a leading provider of technology solutions for professionals in a variety of markets.

Sounds just like…everyone else

Page 16: B2B Marketing That Doesn't Suck & How To Fix Yours

WHAT YOU DO IS NOT UNIQUEtell us why YOU are unique

Page 17: B2B Marketing That Doesn't Suck & How To Fix Yours

WHO IS YOUR CUSTOMER?why are they loyal to you?

Page 18: B2B Marketing That Doesn't Suck & How To Fix Yours

Communicate Who You Are + To The Right Customers Clearly = Marketing

Page 19: B2B Marketing That Doesn't Suck & How To Fix Yours

FIND YOUR VOICEActivity #1

Page 20: B2B Marketing That Doesn't Suck & How To Fix Yours

Give Me 10 Words…Don’t Use Any of the Same Ones As Your Competitors• Knowledgeable

!• Creative

!!!• Friendly (Best Case Scenario vs. Reality)

!!

• Expert

DESCRIBE YOUR COMPANY

!• Opinionated

!• Multi-Talented

• Passionate

• More house bands per square foot

!• Problem-Solvers

• Talented Technicians

!• Experienced

• Pro

• Authority

Page 21: B2B Marketing That Doesn't Suck & How To Fix Yours

Tekserve’s 10 Words• Original

• Opinionated

• Passionate

• Iconoclastic

• Independent

• Passionate

• Talented

• Informed

• Experienced

• Eclectic

WHAT’S YOUR WORD LIST?

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Is your brand…• Urban?

• Country?

• Fun or Funny?

• High Tech?

• Serious?

• What age group?

• What ethnicity?

WHAT’S YOUR ATTITUDE?

Everyone else says “Upgrade to Premium” Buffer Shows Their Attitude With “Awesome”

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HEADLINE & SUBHEADActivity #2

Page 24: B2B Marketing That Doesn't Suck & How To Fix Yours

Portable External Hard Drives for Mac Backup • 500GB Capacity

!• USB 3.0 & FireWire Ports

!• Portable

#1 FEATURES BECOME BENEFITS

!• Room for 142,000 Selfies

!• Connects to Any Mac

!• Backup anywhere, no power outlet required

Page 25: B2B Marketing That Doesn't Suck & How To Fix Yours

What makes you different?• We’ve got a large selection

• Meh. How about curated selection?

• We only carry Mac compatible drives

• We’ve tested all the drives we carry

• We’ve been helping people backup their Macs since 1987

#2 WHY YOU

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Plus “Call To Action”• Backing up is a good habit

• There are two types of people in this world, those that have lost

data and those that will.

• Your warranty doesn’t protect your data

• Data recovery is really expensive

• Someone cries in our store every day about their lost graduate

thesis

• Buy it / Get it / Own it

• Learn More / Find Out

#3 WHY NOW?

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WHAT, WHY, WHY NOW?

#4 PUT IT ALL TOGETHER

We have a great selection of external hard drives of all sizes that work with your Mac. These drives are portable but powerful and fit in your pocket.

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Don’t sound like anyone else…

#5 REDRAFT FOR VOICE

Backup Before You Pass GoThese hard drives are powerful & portable with lots of space to protect all your files.

If you sound like my competitor…FAIL

Page 29: B2B Marketing That Doesn't Suck & How To Fix Yours

#6 CUT TRANSITION WORDSBackup Before You Pass GoThese hard drives are powerful & portable with lots of space to

protect all your files.

!Backup Before You Pass GoProtecting your vacation photos one bit at a time—ask us how.

Page 30: B2B Marketing That Doesn't Suck & How To Fix Yours

Do you sound like anyone else?• An external hard drive allows you to clone your data so you have

two copies of all your files. (Boring sentence structure!)

• Everything you love in two places at once—external storage keeps

your digital life running no matter what happens IRL.

• Leave no file behind.Capacious, powerful, portable, pocket drives.

#5 STYLE, ALLITERATION, SENTENCE STRUCTURE

Pull your sentences apart from the inside out. Try using em dashes or ellipses to vary structure.

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Don’t Look Like ANYONE Else• Create Guidelines For Your Brand

• Colors

• Logos

• Fonts

• Graphics

• Hire the Best Graphic Designer You Can Afford

BRANDING

You will work with many people over time on your brand Create clear guidelines now to save time.

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TELL YOUR REAL STORYbecause people remember stories not statistics

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119 West 23rd Street | 212.929.3645 | tekserve.com

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THE BASICS75% of users admit to judging a company’s credibility

based on their website’s design

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If you can cover up your logo and you look like any of your competitors …FAIL

HOMEPAGES

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REDESIGN RESULTS

65%

Page Views up 74%

Business Contact Form Completion Up 33%

10X Service Page Traffic Increase

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Kill Your Content Slider with a Mega Image

HOME PAGE

• Must Be Responsive

• No STOCK Images

• Faces Draw Focus–Caution

• Video is the New Hotness…Test It

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No Longer Optional…• Cross-Browser Compatibility

• Responsive

• 60-120 Second Video Demo

• Working Site Search

• Customizable Landing Pages

WEBSITE REQUIREMENTS

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Do you have?• Email Signatures: Can’t use image attachments and

must be consistent across entire organization

• LinkedIn Profile Language: Standardize how every

employee describes your company online

• Proposal Template

• Document Template

• Keynote/PowerPoint Template

DIGITAL STATIONARY

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Requirements• Customization

• List Segmentation

• Drip Campaigns

• Mobile-friendly Template

• Customer Database Integration

EMAIL CAMPAIGNS

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CRASH A CONFERENCEoff-site events, meetings, gifts, tour

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!• 100 NAB Survival Kit Gifts

• Tekserve Branded Liquid Flight Bag

• Eye Drops

• Breath Mints

• Pain Reliever

• Hangover Cure

• Vitamines

• Aspirin

• Hand Sanitizer

• Stain Remover

• Tekserve Pen

• Safety Pin

• iOS 7 FAQ

• Holiday Gifts

GIFTS

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THROW YOUR OWNparty

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Vendor Sponsored• 12:00PM: Registration & Networking

• 12:30PM: Presentation from Mutual

Customer during Lunch

• 12:45PM: Presentation from Tekserve

• 2:00PM: End

EXECUTIVE LUNCH

Page 49: B2B Marketing That Doesn't Suck & How To Fix Yours

ADOBE ANYWHERE DAY

• 300 Registrants, 200

Attendees

• 10 Vendor Booths

• 1 Keynote

• 2 Workshops

• 3 Vendor Presentations

• 100% Vendor Funded

May, 2013

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I do speaking & consulting…[email protected] jazminhupp.com @jazminhupp