azluxurycollection buyerguide2015

24
THE RE/MAX COLLECTION PRESENTS... Purchasing a Home in ARIZONA Gayle Henderson PC, REALTOR ® (602) 850-4335 [email protected] www.AZLuxuryCollection.com Fine Homes & Luxury Properties Sold!

Upload: gayle-henderson-pc

Post on 07-Apr-2016

213 views

Category:

Documents


1 download

DESCRIPTION

RE/MAX Collection and Gayle Henderson of RE/MAX Excalibur presents a Guide to Purchasing a Home In Arizona

TRANSCRIPT

THE RE/MAX COLLECTIONPRESENTS...

Purchasing a Home inAR IZONA

Gayle Henderson PC, REALTOR®

(602) [email protected]

www.AZLuxuryCollection.comFine Homes & Luxury Properties

Sold!

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

1

Thank you for contacting me regarding the potential purchase of your property.

Purchasing a home can be a very personal experience. That is why I created this

introduction to my services as a Buyer Specialist so you can get to know me a little better before we meet in person.

This book is the first step in outlining my expertise and experience in representing you as a buyer in the purchase of your next property. My goal, through experience, study and practice is to achieve the highest level of service:

A Trusted Advisor to you in all matters of Real Estate.

I look forward to our meeting and getting to know you and what your goals are for your new home.

Gayle Henderson PC, REALTOR®

Certified Luxury Home Marketing Specialist

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

GAYLE HENDERSON PCCertified Luxury Home Marketing Specialist

(602) 850-4335(888) 233-0682gayle@thegaylehendersongroup.comwww.AZLuxuryCollection.com

RE/MAX Excalibur 10458 East Jomax Rd #100Scottsdale, AZ 85262

PROFESSIONAL RESUME

Professional DesignationsEvidence of dedication to profession and continuing education

BS University of Southern CaliforniaGRI Graduate of REALTORS InstituteCRS Certified Residential SpecialistABR Accredited Buyers RepresentativeePRO Internet Real Estate ProfessionalCLHMS Certified Luxury Home Marketing SpecialistCDPE Certified Distressed Property ExpertCIAS Certified Investor Agent SpecialistrCRMS Certified Risk Management SpecialistREO Certified by Five Star Institute

Professional AssociationsA true believer of giving back and power of networking

Arizona Real Estate LicenseNational Association of REALTORSArizona Association of REALTORSScottsdale Association of REALTORSResidential Sales CouncilStar Power Speaker BureauLuxury Marketing Million Dollar Guild

Business ExperienceA strong background of business and client service skills

August 1998 - present RE/MAX ExcaliburAugust 1993 - 1998 Russ Lyon Realty Co.May 1989 - April 1993 Hanasport Active Wear/MarketingJuly 1979 - May 1989 Freelance journalist & Food ProfessionalSept 1967 - June 1979 Secondary School Teacher

AchievementsA snapshot of success

RE/MAX Hall of Fame 2001RE/MAX Lifetime Achievement 2005Frequent Speaker for Industry Events held by National Association of REALTORS, Women’s Council of REALTORS, and RE/MAX International among others

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

STEVEN KLEMOW PCRESORT HOME SPECIALIST

(602) [email protected]

RE/MAX Excalibur10458 East Jomax Rd #100Scottsdale, AZ 85262

PROFESSIONAL RESUME

Professional AssociationsA true believer of giving back and power of networking

Arizona Real Estate LicenseNational Association of REALTORS®

Arizona Association of REALTORS®

Scottsdale Association of REALTORS®

Steve’s path to real estate was a natural migration. A resident in Arizona for 34 years, Steve graduated from ASU, and built a successful business in the finance and mortgage business for nearly ten years. It was easy for him to gravitate to real estate combining his many skills and knowledge.

A REALTOR® since 1990, Steve has completed over 100 transactions in land, in combination with tremendous success in both residential resale and new- build sales.

With many awards and top notch sales production, when Steve is asked about the hallmark of his business, he states without hesitation. “Expect Results, Experience Excellence. When the interests of your client is your highest priority and you deliver world class service with attention to details, everything else naturally falls into place.”

Business ExperienceA strong background of business and client service skills

2011 - present RE/MAX Excalibur1990 - 2011 Realty Executives1983 – 1990 Designated Broker, Centennial Mortgage

AchievementsA snapshot of success

RE/MAX #3 Ranked Individual, Arizona 2014 YTDRE/MAX #6 Ranked Individual, SW Region July 2014RE/MAX #4 Ranked Individual, Arizona July 2014RE/MAX #9 Ranked Individual, Arizona 2013RE/MAX Platinum Club 2013Realty Executives Diamond Club Award 2002 - 2007Realty Executives Double Diamond Club 2005Realty Executives Executive Club 1992 - 2011 Realty Executives Hall of Fame, 15-Year Anniversary 2005Realty Executives 100% Club, Top Production 2002 - 2010RE/MAX Breakthrough Performer

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

TEAMWORK

team [teem] noun a group of people organized to work together toward a cooperative goal

Our hand picked team of specialists have decades of real estate experience. Each team member is a specialist in their role and work together toward the goal of a successful transaction on your behalf.

Gayle Henderson PCREALTOR®

Team Leader

Trish StrongREALTOR®

Marketing Director

Terry RobinsonREALTOR®

Transaction Coordinator

Michelle AsterinoREALTOR®

Steven Klemow PCREALTOR®

Listing Partner

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

WHAT MAKES GAYLE DIFFERENT

1 EDUCATIONAn educated agent focuses on the SOLUTION, not the PROBLEM.

The ability to anticipate problems, resolve them and handle them quickly and professionally defines a successful agent. Gayle Henderson holds numerous advanced designations in the real estate industry such as the Graduate of the REALTOR Institute (GRI), The Accredited Buyer Representative (ABR), Certified Luxury Home Marketing Specialist (CLHMS), the Certified Residential Specialist (CRS) and many more. Her education is ongoing as Gayle seeks out relevant course work to enhance her skills as a real estate professional.

It does matter which real estate agent you choose to represent you on the purchase of your home. If you want great results, you will need to consider the agents Education, Experience and Reputation.

2 EXPERIENCEChoose to be represented by one of the best agents in the industry. Real estate is one of those rare professions where you can hire the best in the business without any added cost. So why risk it? In fact, as a buyer, Gayle’s fees are typically paid for by the seller.

Gayle Henderson has been licensed since 1998 and has sold over 75,000,000 worth of real estate property. Gayle also sells on average 10 times as many homes as her peers. Her business platform and marketing has been emulated by top agents across the country. She has achieved the coveted RE/MAX International Lifetime Achievement award and RE/MAX Hall of Fame. She knows what it takes to be successful in this industry and is one of the hardest working agents in the business.

3 REPUTATIONWhen other agents enjoy working with the agent that is representing you on your purchase, they will communicate to their seller that your agent is someone you can trust. The more trust they have in your agent, the more trust they will have in the sincerity of your offer.

Gayle Henderson is involved in numerous peer organizations both locally and internationally. Her stellar reputation with her fellow agents is something she highly treasures. She is often asked by trade organizations such as The National Association of REALTORS, RE/MAX International, and Institute for Luxury Home Marketing to speak at conventions to fellow real estate agents on her business tactics and marketing philosophy. When agents see her For Sale Sign in the yard, they know they will work with a true professional who will work hard to get the deal done.

4 TECHNOLOGYStaying on the cutting edge of technology demonstrates dedication to the profession and commitment to provide the best in service. Technology is not only important in communication and customer service, but is essential to successful business transactions in today’s world.

Gayle has always been on the edge of technology, implementing the latest and greatest systems to better her business. She was one of the first to offer a ‘paperless’ transaction for her clients.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

WHY CHOOSE A RE/MAX AGENT?S

TAT

S

Source: ARMLS, date range is January 1, 2013 – December 31, 2013. ©2014 RE/MAX, LLC. All rights reserved. Each RE/MAX® real estate office is independently owned and operated. 140056

Would you rather have the most agents...or the best agents?In real estate, having the most agents doesn’t mean much. Having the most productive agents means everything. In the Phoenix area, RE/MAX agents average the most transaction sides per year. It’s simple... RE/MAX is the most productive sales force in real estate.

FOR MORE INFORMATION, VISIT REMAX.COM

productivityPhoenix, Arizona

RE/MAX Keller Williams Realty Executives West USA Coldwell Banker Russ Lyons Realty One HomeSmart

It’s simple.

Surround yourself with success.

As with most successful businesses, the majority of real estate sales is conducted by a small percentage of people. That is, the most productive and hard working agents. RE/MAX is a global real estate network of franchise-owned and operated offices with nearly 90,000 sales associates in 90 countries. Those agents constitute the world’s most productive real estate sales force. Through their efforts, they’ve made it possible to say that nobody in the world sells more real estate than RE/MAX. Gayle networks with top agents around the world (and from other companies). This strong network allows her to find out which properties are about to come on the market before her competition as well as have a strong pulse on the market so you know she can protect your interests as a buyer.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

GIVING BACKRE/MAX International is involved in several charitable organizations such as the Children’s Miracle Network, Susan G. Komen Home for the Cure, and The RE/MAX Relief Fund.

Locally, Gayle and Steve are involved with Sentinels of Freedom Scholarship Fund, Arizona. With every home she sells, she donates a portion to this important charity. Sentinels of Freedom is a community non-profit organization that provides transitional services for wounded serve members returning home from war. This four year scholarship includes rent-free housing, mentoring, education, career placement, new adaptive vehicles, and more.

To learn more, visit www.sentinelsoffreedomaz.org

If you would like us to redirect our donation on your behalf to a charity close to you, just let us know!

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

THE BUYING PROCESSInitial ConsultationPre-Approval with LenderView Homes and Set Up Personal Search WebsiteConduct Market Analysis on Favorite HomesWrite and Submit OfferNegotiate Offer - Communicate with AgentAcceptance of Contract

Inspection Contingency Period Begins - Seller Advisory - Verify Pertinent FactsLoan Process - Credit Report - Appraisal - VerificationsUnderwriting - ConditionsLoan ApprovalTitle Research - Insurance - SurveyAssemble Documents - Funding of Loan - Signing PaperworkWalk - ThroughRecordation - Closing - Moving In!

Open Escrow - Deposit earnest money

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

2

AGENCY RELATIONSHIPSBuying a home can be a challenging experience. Choose a REALTOR® that you trust will guide you through each step with the utmost professionalism, care and knowledge. Signing an agency disclosure as well as a buyer brokerage agreement will define your working relationship and will protect your interests as a buyer.

LoyaltyThe real estate agent must act in the best interest of the buyer

ObedienceMust follow the lawful instructions

Disclosure of all Material FactsExamples but not limited to:

• Relationships between agent and other parties• Existence of other offers• Status of earnest money• Seller’s financial condition• Property’s true worth• Commission split with other brokers• Legal effect of important contract provisions•

ConfidentialityAny discussions, facts, or information that should not be revealed to others but does not include responsibility of fairness and honesty in dealings with all parties.

Accounting in dealingsReporting of where any money placed in the hands of the broker is kept

Reasonable Skill and CareArriving at a reasonable purchase price and advising buyer of such Affirmatively discovering material facts and disclosing them to the buyer Investigating the material facts related to the sale

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

2

THE LOAN PROCESSWhen you are ready to begin looking at various houses to find your dream home, and are considering taking on a loan, you need to prepare all of the necessary materials to present to a lender. We will need to receive a “Loan Status Report” from your lender before we submit any offer to purchase. There are three key factors that you will need to consider when determining how much home you can afford. These are the down payment, your ability to qualify for a mortgage, and the closing costs associated with your transaction.

Down Payment RequirementsMost loans today require a down payment of between 3.5% and 5.0% depending on the type and terms of the loan. If you are able to come up with a 20-25% down payment you may be eligible to take advantage of special fast-track programs and possibly eliminate mortgage insurance. It is often thought that bigger is better when it comes to down payments. In many cases this may be true. However, the arithmetic will differ from case to case. A bigger down payment means smaller monthly payments, and lower interest expense for as long as you remain with a mortgage. This can be an important factor for many people. But if you can put your available funds to work for you, so that they can earn more than the interest rate on your loan, you could be dollars ahead with a smaller down payment. Also, a smaller down payment may allow you to keep your extra cash liquid and available for an emergency.

Closing CostsDon’t forget to think ahead carefully. In addition to the down payment on your dream home, you will be required topay fees for loan processing and other closing costs. These fees must be paid in cash at the time of the final settlement,unless you are able to include these in your financing. Typically, total closing costs will range between 2-5% of yourmortgage loan.

Qualifying for the MortgageMost lenders require that your monthly payment ranges between 25-28% of your gross monthly income. Your mortgage payment to the lender includes four items -- the PITI. Remember, when you buy a home all interest is tax deductible so you will qualify for a major tax advantage that will effectively increase your take-home pay. Your total monthly PITI and all debts (from installments to revolving charge accounts) should range between 33-38% of your gross monthly income. This is a general rule of thumb, but other key factors specifically determine your ability to qualify for a home loan such as income, credit report standing, assets, and the property appraisal.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

3

VISUALIZING YOUR NEW HOMEOnce you have decided how much money you are willing to spend on your new home, we can set up your personal search website so you can start looking at your options.

It is helpful to let us know what you are looking for in a new home. What are your “Must Haves” where you won’t even consider looking at something without these features. What are you “Wants”, in other words, you’d love to have these features but they aren’t deal killers. What are your “Don’ts”? Maybe you don’t want to be in a two-story home or have a pool.

Please try and visualize your ‘perfect home’ and let us know what your vision is. We’ll set up your initial search and show you what homes are available that fit your basic parameters. However, we realize that our wishes can change once we see what is available. So, just let us know if you want us to open up the search more.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

4

WHEN SEARCHING FOR HOMESWith so much information out there, we realize you may find homes of interest outside of our MLS searches. Please call us directly when you see a home you’d like more information, we can represent you in your purchase!

INTERNET

FOR SALE SIGNS

NEWSPAPER OR MAGAZINE ADS

SOCIAL MEDIA

OPEN HOUSES

NEW CONSTRUCTION

It is imperative that you notify any real estate agent that you may meet that you are being represented by Gayle and to direct any inquiries through her. You don’t want to lose your right to a buyer agency.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

THE RE/MAX COLLECTIONOnly the most exceptional homes qualify for status in The RE/MAX Collection—homes that reflect your desire for luxury, character, quality, and beauty. Just as the properties presented in The RE/MAX Collection stand above the ordinary, so does the RE/MAX sales force, the most prolific in the world. No one is better suited to meet your needs.

Whether it’s marketing real estate to a global clientele or helping you find that perfect place you’ve been dreaming of your entire life, the outstanding agents behind The RE/MAX Collection deliver outstanding results. Discover The RE/MAX Collect ion, your entree to extraordinary living.

Gayle can help you with the purchase or sale of your home anywhere in the world.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

YOUR PERSONAL WEBSITEWith so much mis-information floating around the internet, it is important to stay current on your search. That is why we provide you with your personal search website that is tied directly into our Arizona Regional Multiple Listing Service.

On your website, you will have access to:

• Categorize listings (favorite, possible, reject)• Make notes• View Satellite Maps• View Virtual Tours and Photos• Request Showings• Receive notification of new listings and price changes

1

2

3

4

5

6

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

MAKING AN OFFEROnce you have found the home you wish to purchase you will need to determine what offer you are willing to make for the home. It is important to remember that the more competition there is for the house, the stronger the offer should be.

This is the part of the buying process where Gayle puts her experience and skills to work for you!

To communicate your interest in purchasing a home, Gayle, will present the Listing Agent with a written offer. After Gayle presents your offer to the Listing Agent it will either be accepted, rejected or the Seller will make a counter offer. This is when Gayle will negotiate terms of the contract if necessary. Gayle’s contract writing and negotiating skills are very powerful. Her work with a commercial real estate attorney at a prestigious law firm here in town put her contract knowledge at the top of her field.

When the Seller accepts an offer, it becomes a legal contract. When you write an offer you should be prepared to submit an Earnest Money deposit. This is an indicator that you have stopped looking and that your intention is to purchase the property. The Seller can stop considering other offers, knowing yours is valid and serious.

The step-by-step contract procedure for most single-family home purchases is standard and is followed quite closely by most builders and REALTORS®. The “Purchase Contract” used is a standard document approved by the Arizona Real Estate Commission. Some buyers retain lawyers to review the transaction contract but most do not if an Agent is representing them.

The Purchase Contract or “contract” constitutes your offer to buy and, once accepted by the Seller, becomes a valid, legally binding contract and should not be entered into without serious purpose, so understand what is written on the contract offer. It will be prepared according to your instructions and contains required information to be provided. In generalthe contract asks for your name, how you intend to take title, Earnest Money deposit, inclusions and exclusions, Title Insurance policy, date for closing, purchase price and terms, date of possession, and signatures.

When you meet with Gayle and sign the agency agreement, we will provide you with a detailed ‘buyer binder’ complete with a more detailed explanation of the actual residential purchase contract to read through carefully before we even begin looking at properties. It is important to be familiar with the contract so when we find the perfect home, we can fill in the details and submit the offer quickly!

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

ESCROW PROCESSMany states use attorneys to handle real estate transactions. In Arizona, we use escrow companies. Once our contract has been accepted by all parties, we will take your earnest deposit check and open Escrow.

In brief, escrow is a transaction where one person delivers something of value to a neutral third party, to be held until the happening of a specified event or condition, upon which the third party delivers it to the second party.

Both parties in a real estate transaction entrust legal documents and various funds to the escrow holder, which transfers the papers and funds upon the closing of escrow. Since escrow is a neutral third party, both the buyer and seller are assured that all mutually agreed to terms are met before the transaction is completed.

The following time table has been suggested to give you an idea of the timing of the different events in the home buying process. It is meant to be a guide and if you have any questions, please ask Gayle.

First Week• Deposit earnest money check and Open Escrow• Make loan application• Pay for appraisal and lock-in fee• Arrange for property inspections• Arrange for pest/termite inspection

Second Week• Property Inspections and Wood Infestation Inspection• Make repair request to seller (within 10 business days of acceptance)• Make sure all information mortgage company requested has been submitted• Arrange for movers

Third Week• Call to find out if repairs have been completed• Call to find out if mortgage company needs additional information

Fourth Week• Walk through to verify completed repairs• Arrange for cashiers check for closing• Arrange for settlement, signing of papers• Arrange for transfer of utilities

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

DETERMINING TITLE IN ARIZONACarefully consider how you intend to take title of your property. This will determine your legal status, rights and obligations to the property. You may want to discuss your options with an attorney to determine which is best for you. Most of the possible ways to take title to your property are listed here. If you have any questions, you might consider consulting your legal advisor.

Community PropertyIn a community property state there is a statutory presumption that all property acquired by a husband and wife is community property. Some states do not presume a status of community property unless you acquire title as such. Community property is a method of co-ownership for married persons only. Upon the death of a spouse, the deceased spouse’s interest in the property will pass by either a will or interstate succession.

Community Property with Right of SurvivorshipThis is a method of co-ownership that allows a married couple to hold title as husband and wife while providing for succession outside of probate on the death of either spouse. Each spouse holds an undivided one-half interest in the estate. It requires signatures of both spouses to convey or encumber. Both halves of the community property are entitled to a “Stepped up” tax basis as of the date of death.

CorporationTitle may be taken in the name of a corporation provided that the corporation is duly formed and in good standing in the state of its incorporation.

General PartnershipTitle may be taken in the name of a general partnership provided that the general partnership was duly formed according to the laws of the state. A partnership is defined as a voluntary association of two or more persons as coowners in a business for profit.

Limited PartnershipTitle may be taken in the name of a limited partnership provided that there are one or more general partners and one or more limited partners. A certificate of limited partnership must be filed in the Office of the Secretary of State, a certified copy of which must be recorded.

Joint Tenancy with Right of SurvivorshipJoint tenancy is a method of co-ownership that gives title to the real property to the last survivor. Title to real property can be acquired by two or more individuals. If a married couple acquires title as joint tenants with the right of survivorship, they must specifically accept the joint tenancy to avoid the presumption of community property.

Sole and SeparateTitle to real property owned by a spouse before marriage or any acquired after marriage by gift, descent or specific intent may be taken as Sole and Separate. If a married person acquires title as sole and separate property, his/her spouse must execute a disclaimer deed if the state is a community property state.

Tenancy in CommonTenancy in Common is a method of co-ownership in which parties do not have survivorship rights and each owns a specific undivided interest in the entire title.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

HOME INSPECTIONHome inspections have become a routine part of nearly every residential purchase, whether a resale or, yes, even a newconstruction home. Why you might ask? Here are a few areas that home inspectors look at: Structural: Many home inspection organizations, such as ASHI (American Society of Home Inspectors) have set standards on certain areas of the home that the home inspector looks at to determine the integrity of the essential internal and external structural components. Home inspectors are not structural engineers, but can identify visual defects in these areas requiring immediate repairs and willrecommend a structural engineer should they feel it is warranted.

Electrical: Do all the outlets work? Are the GFCI (ground fault circuit interrupters operational? Is there any reverse polarity ? Is there any evidence of double lugging of breakers at the service panel? Any wiring not properly encased, landscape watering or lighting systems improperly installed ?

Plumbing: Are there any leaks or annoying drips ? Are there any pipes that are vibrating because they are not properly secured? Reverse hot and cold taps in bathrooms or kitchen? Are there any toilets, not secured to the floor? What about cracks in the shower tub surrounds? Is the water pressure sufficient ? Are there any slow draining sinks or tubs?

Built-in appliances: All appliances are tested, including running a dishwasher cycle, testing microwaves, oven temperatures and burners .

Safety Hazards: Some of these items cross over to electrical and plumbing, and include making certain hot water tanks are secured, that there is proper ventilation of any systems supplied by natural gas, testing temperature variations on both air conditioning and furnace, with ambient weather conditions permitting.

Miscellaneous: Other items may or may not be included, but should be reviewed by a qualified professional such as: septic systems, roofs, such as sufficient sealing of flashings, noting cracked tiles, exposed felt under-layment, adequate attic insulation and ventilation, drainage problems, wood decks, wood infestation evidence (termites and dry rot) patios or other exterior structures, pool equipment and systems.

There are many home inspection companies to choose from. You can choose your own or we can supply you with a list of inspectors we have worked with in the past.

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

OUR PROFESSIONAL RECOMMENDATIONS

LENDERS

Brian CardenasAmerifirst Financial, Inc.NMLS# 183143 | AZLO# 0913950 Cell: (480) 233-7897Office: (480) [email protected]

Elizabeth KnudsonBank of America14850 N Frank Lloyd Wright #117Scottsdale, AZ 85260NMLS: 1228015Office: (480) 308-9062Cell: (480) 364-0940

Fernando “Tony” CaraballoAcademy Mortgage15333 N. Pima Rd. Suite 205Scottsdale, AZ 85260Lic# LO- 0918679Off: 480-767-7886 x 105Cell: [email protected]

Michelle BeyerHomeowners Financial GroupPh: 480-305-8530Fax: [email protected]# 267703

HOME WARRANTY

Fidelity Home Warranty800-862-6837 (for service calls)www.homewarranty.com

Sandy JohnsonFidelity National Title21803 N. Scottsdale Road, Suite 105Scottsdale, AZ 85255480-657-0477 office480-657-0844 faxwww.fntarizona.com

TITLE/ESCROW COMPANIES

PROPERTY INSURANCE

Rebecca J. NiessinkAll State Insurance29834 N. Cave Creek Rd #132Cave Creek, AZ 85331480-419-6071

HOME INSPECTION COMPANY

Dan SmithNest Technologies480-545-6644 [email protected]

Hays Cooling and Heating (HVAC)Bill [email protected]

Budget Brothers TermiteRichard or [email protected]

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

THE CLOSING AND AFTER-SALE SERVICEWe are here to help you with your move. If you are moving out of state, we can help introduce you to top agents around the world to help you. If you need a reliable moving company, we can offer some vendor referrals that have come highly recommend by our past clients. Whether you are moving in town or out of state, we are always here to be of service!

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...5

REVIEWS“It’s a rare occasion that I take time to write a letter commending someone on their performance. . . . simply commendable performance is in short supply. Gayle Henderson is clearly a professional in the industry that stands out in the crowd. Presentation... Follow up... Reporting...Good Job.”

Bob BallardCandlewood Homes, President

Scottsdale, Arizona

“You made Susan and I relax and trust your opinion on the concerns for our young family like a ‘sister’ would do. It is rare in today’s business environment when I meet an individual of your exceptional character. Thanks!”

Ted and Susan Reilly and familyPhoenix, Arizona

“Laurie and I wanted to thank you and your staff for all your work and the wonderful experience we had in selling our home. You showed vision when many others didn’t and provided us honest expectations. It was a delight to work together with you on this venture. We will not hesitate to refer anyone we know that is looking for a real professional when needing to buy or sell a home. Best wished to you!”

Bob and Laure Dretske

“I want to thank you for the superb job you did for me in selling our home on Sunnyside. I think once it got into your hands, the transaction took all of three weeks. I was happy with the sales price (of course we always wish it were more) and with the manner in which you handled the entire matter from start to end. Like you say, “Work with the best” and that’s you!...thank you for giving up some of your commission from us. Incredibly generous move on your part. And thank you for your contribution to the Children’s fund in my name. Again, very generous of you. I think you’re the greatest and I love you for that.”

Barb

“Steve and I want to thank you for your excellent guidance and foresight in our recent real estate dealings. You clearly have the inside track on how to deal with the difficult market we are in at this time. We are delighted with the outcomes of both the sale of our current home and the purchase of our new home this week. The gratifying results of both transactions are a direct result of your ability to stay ahead of the market and be pro-active instead of following the trends and being reactive to the market activity. Your ability, professionalism, and sense of commitment to your clients make you the successful person that you are! We are so glad we heeded your advice and listened to your voice of experience. We appreciate all of your efforts on our behalf.”

Kathy & Steve Thompson

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

LUXURY HOMES SOLD BY GAYLE

PARADISE VALLEY

CAREFREE

SCOTTSDALE

www.AZLuxuryCollection.com Experience Real Estate Like Never Before...

GAYLE HENDERSON PCREALTOR® ABR, CRS, CLHMS, CDPE, CIAS, EPRO, GRI

(602) 850-4335(888) 233-0682

[email protected]

www.AZLuxuryCollection.com

I look forward to meeting with you soon. If you have any questions, please do not hesitate to call.