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TRANSCRIPT
AXA CORPORATE PRESENTATION
CONTENTS
1. AXA Group P.03
2. AXA in Belgium P.08
1.AXA Belgium P.10
2.AXA Bank Europe P.15
3.A responsible company P.19
2 | AXA Corporate Presentation
AXA GROUP AT A GLANCE
April 2016
In a fast-changing world
Our mission
IN A FAST-CHANGING WORLD
POPULATION
DYNAMICS
SCIENTIFIC, MEDICAL & TECHNOLOGICAL
ADVANCES
ADDITIONAL CONSTRAINTS COMING FROM
STRENGTHENED REGULATION
Population growth;
ageing; urbanization,
especially along
coastlines;
migration; new
middle classes;
conflict zones in
areas of rising
density and/or
inequality
Exponential growth
in available data;
far-reaching
changes in the
functioning of our
economies and
behavior of our
customers
Protecting
customers; ensuring
companies’ financial
soundness; informing
customers, investors
and other
stakeholders;
ensuring fair
competition
AWARENESS OF
ENERGY &
ENVIRONMENTAL
ISSUES
Energy uncertainty;
climate risk;
natural disasters
5 | AXA Corporate Presentation
Protecting people and businesses,
so they can pursue their lives and
ventures with peace of mind
Our business
NOW A GLOBAL LEADER IN INSURANCE AND ASSET
MANAGEMENT (2015 figures)
7 |
€98BN
Revenues
€5.6BN
Underlying earnings
€68.5BN
Shareholders’ equity
€1,363BN
Assets under management
Existing AXA locations
Based in 59 countries
166,000 employees
and distributors
Serving
103 million customers
AXA Corporate Presentation
…ALSO A SUCCESSFUL BRAND
Interbrand ranking
8 |
A strong brand
The #1 global
insurance brand
worldwide
since 2011
A recognized
CSR leader
The #1 global
green insurance
brand
AXA Corporate Presentation
AXA at a glance | April 2016
PROTECTING OUR CUSTOMERS, PEOPLE AND BUSINESSES
Making their savings grow
People Protecting their operations
Protecting their business
Protecting their partners and their environment
Protecting their employees
Protecting their assets
Protecting their health
Protecting the future of their loved ones
Businesses
9 |
OUR AREAS OF EXPERTISE
10 |
PROPERTY & CASUALTY
and international
insurance Motor vehicles, homes,
assistance, marine, aviation
SAVINGS & ASSET
MANAGEMENT Managing and growing investments
PROTECTION & HEALTH Medical expenses, disability,
retirement
€11bn in claims1
paid to our individual
customers
€12bn in benefits paid1 to
Protection & Health
customers
€1,363bn of assets2
under management
1. 2015 key figures
2. 12/31/2015
AXA Corporate Presentation
OUR ROBUST & WELL-DIVERSIFIED BUSINESSES (2015 figures)
11 |
Brokers
47% Agents
38%
Direct
11%
Partnerships
4%
Exclusive Non-exclusive
A ROBUST BALANCE SHEET
Shareholder’s Equity
Solvency II Ratio*
Standard & Poor’s
€ 68.5 bn
205%
A+ “positive”
* An insurance company’s solvency is its ability to meet its commitments. Solvency of insurance companies is subject to extensive regulatory supervision. A 100% solvency ratio is considered as the regulatory minimum.
ROBUST OPERATIONAL PERFORMANCE
€98 BN
Total revenues
€5.6 BN
Underlying earnings
€1.10 Dividend per share
+7%1 +10%1 +16%
Protection & Health
25%
Property & Casualty and international
insurance
39%
Savings & Asset Management
36%
A DIVERSIFIED DISTRIBUTION MODEL A WELL-BALANCED BUSINESS MIX
1. change on reported basis
AXA Corporate Presentation
Be the #1 trusted partner
for the long-term protection of
people and assets
Our ambition
OUR TRANSFORMATION JOURNEY
REINVENTING THE AXA CUSTOMER EXPERIENCE
13 | AXA Corporate Presentation
WITH A STRONG FOCUS ON INNOVATION
14 |
3 enablers fostering
innovation culture
to create the
most relevant
services & assets
to better serve
customers
AXA Corporate Presentation
WITH A STRONG FOCUS ON INNOVATION
15 |
COOCs
to share the best training across the Group
Reverse mentoring
to reinforce digital savviness
among senior executives
to promote internal creativity
Partnership with LinkedIn
to get closer to clients and employees
KEY INNOVATION PROGRAMS
AXA Corporate Presentation
EMBEDDING CORPORATE RESPONSIBILITY DEEPER INTO OUR BUSINESS
Partnership with
IFC-World Bank
to support emerging
markets
Since 2009,
€28m saved by reducing energy,
paper and water consumption
For the climate,
€500m of coal divestment
Since 2007,
€131m invested in research
€748m invested in “green” assets
104,578 hours1
of employee volunteering
Since 2011,
€2.3m Invested for risk education
Over 5 years,
20,000 jobs offered to young people
In 2015,
55,000 employees
participated in
CR Week
16 |
1. 2015
AXA Corporate Presentation
« UNE NOUVELLE ÈRE »
17 |
2016 New governance
In September, Henri de Castries retires
Appointment of Thomas Buberl
as CEO
Appointment of Denis Duverne as
non-Executive Chairman of the Board
of Directors
AXA Corporate Presentation
Accompanying you in every moment of your life
AXA in Belgium
AXA in Belgium’s activities
Creating opportunities and covering risks, now and in the future
AXA Corporate Presentation 19
ASSETS MANAGEMENT
helps you create future opportunities
(2)
ASSISTANCE supports you in
problems now
INSURANCE protects you
against future risks
(1)
BANK helps seize opportunities now
(1) AXA Insurance company in Belgium is named AXA Belgium
(2) AXA assets management companies in Belgium are named AXA Private Management (Architas) and AXA Investment Management
Flexible insurance solutions adapted to your real needs
AXA Belgium
AXA Belgium at a glance
AXA Corporate Presentation 21 |
4,000
2.9 million customers
4,300 employees brokers
bank agents
740
Our areas of expertise
22 |
PROPERTY & CASUALTY Motor vehicles, homes,
assistance
LIFE & SAVINGS Medical expenses, disability,
retirement, managing and growing
investments
#1 18,2% du
marché #2
12,6%
du marché
1,3 millions vehicles insured
0,9 million homes protected
28 billions € assets managed
0,9 million
persons insured in group insurance
AXA Corporate Presentation
Strong results in a low rates environment
AXA Corporate Presentation 23
1.002 988
1.025 1.023
2014
2.011
2015
2.027
-0,8%
241215
2015
12%
2014
OPERATING RESULT (€m)
601 648
1.213 1.068
1.814
2014 2015
-5%
1.716
163156
2014 2015
4%
REVENUES (€m)
P&C Retail
28%
P&C Corporate
26%
Life & Savings Retail
29%
DISTRIBUTION OF ACTIVITES
Life & Savings Corporate
17%
Management Committee AXA Belgium
AXA Corporate-presentatie 24 |
VAN IN Jef Chief Executive Officer
DEPAEMELAERE Koen Head of Life
BEECKMAN Dirk Head of P&C Retail
WUIAME Sabine Chief Risk Officer
UYTTERHOEVEN Gunter Chief Customer & Data
SLITS Stéphane Head of Retail
SONNEVILLE Isabelle Chief HR Officer
COUROUBLE Philippe Head of P&C Corporate
D’ANIELLO Giovanni Chief Information Officer
MUGNIER Christophe Chief Financial Officer
DUPONT Céline Chief Transformation Officer
A simple and transparent retail offer in savings and mortgage loans
AXA Bank Europe
AXA Bank Europe
AXA Corporate Presentation 26 |
AXA Bank Europe
AXA Corporate Presentation 27 |
AXA Bank Europe
AXA Corporate Presentation 28 |
Management Board AXA Bank Europe
AXA Corporate Presentation 29 |
VAN IN Jef Chief Executive Officer
DE RYCKER Sabine Chief Commercial Officer
DUPONT Céline Head of Product Management &
Operations
VERCOUSTRE Emmanuel Deputy CEO – Chief Financial Officer
GILLES Françoise Chief Risk Officer
GHYSEL Jeroen Chief Information Officer
A responsible company
Is part of AXA’s DNA (protection) as an insurance company
Strategically focusses on Risk Research and Education
2 major Risks identified in Belgium: Climate Change and Longevity
Corporate responsibility @ AXA in Belgium
AXA Corporate Presentation 31 |
Climate change Longevity
Corporate Responsibility: 6 pillars to have impact
AXA Corporate Presentation 32 |
Employee
empowerment and
engagement
Well-being
Diversity & Inclusion
Product
development (CR
products)
Client education to
prevent risks
Reduced ecological
footprint (building,
transportation,
paper, etc.)
Best Global Green
Brand in the
insurance industry
Community
volunteering through
AXA Hearts in
Action
Skilled Based
Volunteering :
Leverage of AXA
specific
competences
Constructive
relationships with
consumer
associations, NGOs,
Media, Assuralia &
Febelfin and
governments
Responsible
Investment (ESG
Criteria)
Transparency and
ethics in supplier
selection
Responsible and
sustainable
suppliers
WE WANT AXA TO BE A COMPANY WHERE SUSTAINABILITY AND RESPONSIBILITY ARE INTRINSIC PRINCIPLES AT
ALL LEVELS OF THE ORGANIZATION, FROM TOP MANAGEMENT TO ALL INDIVIDUAL EMPLOYEES
AXA Belgium has reached the strategic
stage with a score of 71/100
AXA Corporate Presentation 33 |
7164626057
2011 2010 2013 2014 2012 "It’s not our responsibility” Defensive
Stage (20-36)
"We'll do what we have to do“
"It’s part of our job”
"It gives us a competitive advantage“ Strategic
Stage (69-84)
“We have to make sure everyone works for this” Civic Stage (85-100)
Compliance Stage
(37-52)
Management Stage
(53-68)
Discover more on http://cr-barometer.axa.com/en/
CR Performance is translated into a CR Index
Strategic Maturity level according to Dow Jones Sustainability Index
AXA’s approach to integrating long term environmental, social and governance factors into our business is based on detailed performance indicators
that are reviewed every year by every local entity. This process and the results are fully disclosed in our CR Index, based on the Dow Jones
Sustainability Index
AXA Hearts in Action is the Corporate Volunteering Program of AXA. It offers an opportunity to all employees to contribute to a social cause by volunteering.
In 2014, the 21 AXA Hearts in Action correspondents organised 38 events:
6000 hours volunteering,
2600 participants,
70 Social Purpose Organisations supported,
AXA Hearts in Action: corporate volunteering
AXA Corporate Presentation 34 |
Social exclusion
Climate change
Longevity
Fighting exclusion in all its forms
Footprint management in order to reduce our CO2 emissions
Prevention and healthy aging
AXA has an exclusive national partnership with Relay for Life where funds are raised for Cancer Research
AXA organizes a social Christmas Market so that 70 non-profits associations can sell their products
AXA Running Team organizes the AXA Foulées in summer and in winter. Benefits are given to an association
AXA is a founding partner of the Toekomst Atelier de l’Avenir where we teach children financial skills
AXA is a long time partner of the Special Olympics
AXA’s employees receive a
breakfast in return for a in-kind or
a cash donation during Exchange
breakfasts
Some concrete examples of our actions
AXA Corporate Presentation 35 |
1 million euro donated to
professor Carmeliet for cancer
research at the KUL/VIB
3 million euro donated to AXA
longevity chair in neurosciences
at ULB
AXA is a proud partner of the Belgian Coastguards since many years
AXA is a national partner of the Cardiology Foundation and of the Chevalier du Coeur
AXA is a national partner of GoodPlanet and wants to motivate its employees to contribute to a ‘good planet’
AXA organizes the CR week in all locations in Belgium with more than 40 prevention and volunteering events
AXA supports innovative and cutting-edge projects within the areas of environmental risks, life risks and socio-economic risks with its AXA Research Fund
Some concrete examples of our actions
AXA Corporate Presentation 36 |
Disability Ability rather than disability
More info about D&I @ AXA in Belgium
Agile Working
To work around your life rather
than to live around your work
Multi generations 4 generations working together
Sexual Orientation “I can be me”
Gender
To get more women into senior
management to obtain a balanced
leadership
“ Diversity and Inclusion create
a more effective and
innovative working
environment “
Diversity & Inclusion @ AXA
“ We at AXA want to achieve our ambition of becoming the most inclusive company in the financial services and an employer of choice”.
AXA Corporate Presentation 37 |
Denis DUVERNE D&I Executive Sponsor and AXA Group Deputy CEO
AXA Corporate Presentation 38 |