aws managed services - blazeclan technologies

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BlazeClan Managed Services on AWS - BlazeClan Technologies

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Running your infrastructure on AWS brings you various benefits. However, it also brings in a different set of Service Management Challenges. With our Managed Services offering we help you running your AWS infrastructure in a highly optimized, secure & reliable way.

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Page 1: AWS Managed Services - BlazeClan Technologies

BlazeClan

Managed Services

on AWS

- BlazeClan Technologies

Page 2: AWS Managed Services - BlazeClan Technologies

Blazeclan 2 Cloud IT Better

About Us

Customer Satisfaction

100% Customer Retention. Repeat Business

Leading AWS Partners in India & APAC

AWS Advanced Consulting Partners

Unmatched AWS Skills in India. 39+ Accreditations & Certifications

Cloud IT Better

Vast Experience in Large Scale Complex Cloud Migration

In Action

Page 3: AWS Managed Services - BlazeClan Technologies

Blazeclan 3 Cloud IT Better

Managed Services on AWS

Plan AWS Costs & Help with Cost Optimization

Cost Optimization & Budget Planning

Priority based Issue Resolution

SLA Based Issue Resolution

AWS Service Provisioning Operations, Release Automation

DevOps Automation

Manage AWS Account, User Access & Payments

AWS Account Management

On Call Support for AWS Issues

24/7 On Call Support

Automated Infrastructure Monitoring

AWS Infrastructure Monitoring

Page 4: AWS Managed Services - BlazeClan Technologies

Blazeclan 4 Cloud IT Better

Managed Services Packages

Standard Enterprise

AWS Account Management

AWS Payment & Billing – Payments to AWS & Hourly Spend Reporting

Budget Planning – Budget Forecasting & Usage Tracking

Cost Optimization – Reserved Instance planning & weekly usage reporting

Operations – AWS Services Provisioning, Application Deployment, Patching

Operations - Release & Infrastructure Deployment Automation

AWS Infrastructure Monitoring

SLA Based Issue Resolution

24/7 Infrastructure On Call Support

Page 5: AWS Managed Services - BlazeClan Technologies

Blazeclan 5 Cloud IT Better

Managed Services Packages

Standard Enterprise

Automated Backups

Automated Disaster Recovery (Applications to be covered in SoW)

Service Availability Guaranty – Subject to BlazeClan’s Architect team’s approval of applications for High Availability standards based on defined criteria

99.9%

Response Times *

Priority 1 4 Hours 30 Minutes

Priority 2 8 Hours 2 Hours

Priority 3 12 Hours 4 Hours

Priority 4 24 Hours 8 Hours

Onsite Resources On Request

* Priority Definition are pre-defined and will be shared with the customer

Page 6: AWS Managed Services - BlazeClan Technologies

Blazeclan 6 Cloud IT Better

Managed Services Packages

Standard Enterprise

Onsite Resources On Request

Dedicated Resources On Request

AWS Certified Architect Team for Support

Weekly Update Calls

Quarterly in-depth reviews

Reports

Monthly Billing Reports (Hourly Details)

Security Alerts

Resource Utilization Reporting

* Priority Definition are pre-defined and will be shared with the customer

Page 7: AWS Managed Services - BlazeClan Technologies

Blazeclan 7 Cloud IT Better

Benefits to Customers

Customer Benefits

Defined Levels of Services

Lower TCO

Cost Predictability

Business Agility /

Flexibility

Competitive Advantage

Consolidated Supplier

Page 8: AWS Managed Services - BlazeClan Technologies

Blazeclan 8 Cloud IT Better

Why BlazeClan

Amazon Web Services Focus

DevOps Automation

AWS Certified Architect Team