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1 ”WORKING WITH STAKEHOLDER DIALOGUES IN WATER CONSERVATIONAmman, Jordan February 10 th - 13 th , 2014 Documentation This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of Non-State Actors-Actions in partner countries (Multi- country)”

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Page 1: ”WORKING WITH STAKEHOLDER DIALOGUESentire.collectiveleadership.com/wp-content/uploads/2013/...1 ”WORKING WITH STAKEHOLDER DIALOGUES IN WATER CONSERVATION“ Amman, Jordan February

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”WORKING WITH STAKEHOLDER

DIALOGUES

IN WATER CONSERVATION“

Amman, Jordan

February 10th

- 13th

, 2014

Documentation

This project is funded by European Union´s Non-State and

Authorities programme for “Strengthening the Capacities of Non-State Actors-Actions in partner countries (Multi-

country)”

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Table of contents

1 Day 1: Introducing Stakeholders Dialogue in Water Conservation ................................................ 3

1.1 Participants Expectations......................................................................................................... 4

1.2 The concept of Stakeholders Dialogue .................................................................................... 5

1.3 Best Practice Examples on Stakeholders Dialogue in IWRM ................................................. 5

1.4 Recap results Multi Stakeholder Event ................................................................................... 5

1.5 Group Work 1: Best practice: Stakeholder engagement in water conservation ...................... 8

2 Day 2: Understanding the Dialogic Change Model ....................................................................... 10

2.1 Group Work 2: Purpose & Form of Stakeholder Dialogues................................................ 11

2.2 The Dialogic Change Model ................................................................................................. 13

2.3 Group Work 3: Stakeholder Analysis ................................................................................... 13

3 Day 3: Building Commitment ....................................................................................................... 16

3.1 Group Work – Establishment of a platform .......................................................................... 17

3.2 Navigating differences........................................................................................................... 18

3.3 Speed dating .......................................................................................................................... 19

3.4 Success Factors group results ................................................................................................ 20

4 Day 4: UnderstanDing the Key Factors For Successful Implementation ...................................... 22

4.1 Planning the joint future ........................................................................................................ 23

5 Participants .................................................................................................................................... 24

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1 DAY 1: INTRODUCING STAKEHOLDERS

DIALOGUE IN WATER CONSERVATION

Day 1

Main objectives: Introducing Stakeholders Dialogue in water conservation.

Show best practice examples from Germany and the region. Participants

understand the concept of Stakeholders Dialogue and its function in societal

change.

8:45-9:00 Welcome Coffee

9:00-10:00

Introduction

• Welcome of participants

• Participants expectations

• Introduction CLI

• Program overview

10:00-10:20 Coffee/Tea-break

10:20-10:50

The concept of Stakeholders Dialogue

• What are Stakeholders Dialogue?

• Examples of Stakeholders Dialogue

• Why working with Stakeholders Dialogue?

→ Conceptual input

10:50-13:00

Presentation of best practice example on stakeholders dialogue in water

management in Germany and Egypt

→ Input

→ Panel discussion on best practice examples

→ Question & answer session with expert input from GWP

13:00-14:00 Lunch time

14:00-15:00

Recap of results from Multi-Stakeholder Event

→ Input

Best practice in stakeholder engagement in water conservation

→ Working groups

15:00- 15:20 Coffee/Tea-break

15:20-15:50 Reporting back from the working groups

15:50-16:45 Four Dimensions of Change

→ Input and exercise

16:45-17:00 Check Out

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1.1 Participants Expectations

During the introduction participants were asked what their expectations for the workshop are:

- How to assist as a consultant in the reform of the water sector

- How to deal with local communities and how to protect their interests/well-being with regard

to new dams in Africa

- Involve the community in the idea of dialogue -> participation of Arab countries/exchange of

challenges and find solutions

- Unified strategy/platform for the countries

- Opportunity to learn from one another

- Exchange of experiences

- How to activate the dialogue of different partners

- Achieve awareness on how to use water

- Learn and acquire experience on how to protect water -> standards for water use/treatment

- Provide political will/support

- Build my personal capacity for attracting people to dialogue

- Clear steps for the implementation/application of stakeholder dialogues

- New tool for water management and stakeholder involvement

- Create a participatory model for the involvement and acknowledgement of the input of all

stakeholders/participants

- Learn and communicate

with others on how to

create new projects

- Experience exchange, learn

from others when and how

to dialogue/joint

brainstorming

- Continue to communicate

after the training

- Will by participants, create

a seed, strong

relationships, get results instead of more written reports

- To establish a common ground

- Create the first platform among the participants

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1.2 The concept of Stakeholders Dialogue

After the introductory session Mr. Scannapieco introduced the concept and benefits of Stakeholder

Dialogues to the participants. For detailed information, please refer to the complete presentation:

Working with Stakeholder Dialogues in Water Conservation

BENEFITS OF THE STAKEHOLDER DIALOGUE APPROACH

1.3 Best Practice Examples on Stakeholders Dialogue in IWRM

Subsequently to the introduction of the concept of Stakeholders Dialogue presentations of best

practice examples on stakeholder dialogues in IWRM were presented by:

Thomas de Beyer (Dorsch International Consulting): Maintanance Management Systems in Yemen

Essam Nada (RAED): Case Example Egypt

Dalia Al-jawhary (SPNL – Society for the Protection of Nature in Lebanon): Restoring Hima

Ecosystem Functions through Combating the Problems of Water Resources Management in the Hima-

IBAs of Lebanon

1.4 Recap results Multi Stakeholder Event

In this session the results of the activity mapping and working groups from the Multi-Stakeholder

Event from February 9th 2014 in Amman Jordan were provided as a basis for the case work on day

two, three and four.

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Activity mapping results:

Morocco:

- Environmental Protection

- Green Morocco

- Eco Schools

- National dialogue with SC communities/societies

- Moroccan Coalition for environmental education

- National Strategy for Water purification

- Wetlands protection

- Strategy for areas of ecological and biological importance

- Environmental governance project

Algeria:

- 2x National day for Water conservation (tourism + industry)

- Environmental caravan project for water resources conservation

- Water rehabilitation project in rural areas (drinking water, irrigation, domestic use)

- Economical use of water in the South of Algeria

- TV-Program: on environment, agriculture and irrigation

- Raise awareness of children for water economy

- Support mechanism for an IWRM

- Eau II

- SWIM

Jordan:

- Water Users Association in the Jordan Valley

- To distribute water for irrigation in a fair and transparent way for all farmers (goal)

- Regional Master Plan for the Jordan Valley

- Rain harvesting in schools

- Environmental education in schools

- Grey water re-use

- Jordan river rehabilitation

- Promotion of WWTR

- EDM

- ISSP

Lebanon:

- Hydria I + II

- PEWM

- Public awareness and activities

Palestine:

- Water conservation using pre-paid meters

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Egypt:

- Teaching households plumbing, distributing tool kits to repair water infrastructure (Sohage,

Southern Egypt)

- Protecting the Nile water

- World Bank: Sewage Project

- Linking water users

- Nile Basin Discourse

- TSM Project in Sohag, Luxor, Aswan

- NCWCP

- Water Democracy in Schools

- Water Program Aswan (Donor: SDC; implemented by Dorsch & CBI)

Regional:

- Relationship with the industry, schools, university students. importance of water conservation

- World Bank project: sewage water pipe infrastructure

- Raising awareness on cost for production and treatment stages

- TSM Arabia: Quality Mgmt. system ACWUA/GIZ/HCWU

- Re-use waste water in 5 Arabic countries (proposal)

- EE/ACWUA + GIZ: water utility

- Water treatment plant

- Human integrated management approach

- New water tariff

- Public awareness

Working group results:

Assess the potential and possible contribution of a networking platform to enhance

cooperation between relevant stakeholders in water conservation?

Group 1 Group 2 Group 3

- Networking is positive

- Prevent water shortage

- Exchange of experiences

in rural and urban areas

- Establish working groups

for problems that need to

be solved

- Create motivation for

water conservation

- Reaching justice in water

allocation

- Exchange of experience on

a local and regional level

- Joint application for

projects

- Training & Empowerment

- Competition

- Schedule water distribution

and billing

- Bring together a variety

of stakeholders: civil

society,

academia/research

- Identify the roles.

- Facilitate the

communication between

the members and share

information equally by

all members.

Provide 3 examples on how a platform can contribute to strengthen the CSOs to take

an active role in water conservation?

Group 1 Group 2 Group 3

- Awareness programs

(schools, mosques, media,

etc.)

- Social media

- Visits

- Media & Publications

- To ensure that we have

an integrated water

management.

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- Sharing ideas with CS

- Motivation by competition

- Provide access to

information

- Build their capacity to be

able to operate properly.

- How to manage in the

community.

Provide 3 ways on how such a platform can contribute to a policy dialogue on water

conservation in your country?

Group 1 Group 2 Group 3

- Participation in the

decision-making process

- Creating incentives for

consumers to be willing to

pay for their water

- Establish public/private

partnerships in water

utilities

- Awareness campaigns

- Advocacy

- Petition support

- Media coverage

- SC in legislation

- Institutional process:

legal framework to

ensure that it is official.

- To ensure that SC is

present and part of the

discussion in policies.

- Involve the media and

build capacities.

1.5 Group Work 1: Best practice: Stakeholder engagement in water

conservation

The participants were asked to take into account the presented best practice examples on Stakeholders

Dialogue in IWRM and the review of the Multi Stakeholder Event working group results and to

discuss the following:

─ Challenges and opportunities presented in the examples.

─ Results of the kick-off event accordingly.

─ Three additional opportunities for a platform on water conservation in the partner countries.

─ Major three insights into the challenges.

Here is an overview of the group results:

Discuss the challenges and opportunities presented in the examples

Group 1 Group 2 Group 3 Group 4

─ Lack of financial

resources

─ Illegal connections

─ Institutional reforms

─ Serve more users

─ Financial savings

─ Build trust between

supplier and

consumer

─ Sustainability

─ Political unrest/instability

─ Absence of legal

framework

─ Education and culture

─ Donors’ double standards

─ Adequate initiatives

─ Availability of funding

─ Arabic spring

Challenges:

─ Raise trust of the

consumers in their billing

─ Water efficiency

─ Organize a conference

with all

stakeholders/consumers

─ Warrant sustainability

after project

implementation

─ Universalise the

experience

─ Socio-political instability

─ Sensible use of water

Opportunities :

─ Challenges:

─ Build partnership based on

transparency

─ Different level of

knowledge/specialization

between SH

─ Lack of specialized orgs

for coordination between

different partners

─ Insufficient financial

resources

─ Capacity development on

all levels (Minister,

political actors)

─ Lack of trust between

different partners,

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─ Get foreign funding

─ Benefit from experiences

that local entities

─ A political situation that

is favorable to the people

moving closer together

confusion

─ New technologies+

─ Lack of technical and

mgmt. expertise

─ Not taking requirements of

CS into consideration

─ Opportunities:

─ Existence of qualified

research institutes in our

countries

─ Mutual need between

different parties

─ Existence of successful

experiences and best

practices in our countries

Review the results of the kick-off event accordingly

Group 1 Group 2

─ Sharing of

experience between

MENA region

countries

─ Tunisia

─ Mixing up initiatives (for

synergies?)

─ Many unknown

initiatives

─ Lack of communication

─ Careful activity mapping

design

Identify three additional opportunities for a platform on water conservation in the partner countries

Group 1 Group 2 Group 3 Group 4

1. Conflict prevention

2. Strategic planning

3. Improve socio-

economic equity

1. Presence of a platform

2. Documenting

experiences

1. Building capacities to be

able to face the

challenges

2. Guarantee continuity of

an integrated

management

3. Water protection and

rational use of water

have become a priority

for the

governor/government

4. Importance of civil

society participation in

the preparation of future

policies

5. Contribution of the CS

in international

conventions

1. Continuous communication

between all parties

2. and outreach (facebook)

3. Database

4. Provide financial and other

support for CSOs

5. Raising awareness

6. Provide support for

potentials to blossom

Identify the major 3 insights into the challenges

Group 1 Group 2 Group 3

1. Financial resources

2. Consumer behavior

& attitude

3. Legislation/bylaws

1. Misunderstanding of

CSO’s work

2. High political risk/labor

3. Networking with

Western CSOs

1. Developing capacity

regarding the role and

tasks of CS in the future

2. A political will for a

sustainable management

of water

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2 DAY 2: UNDERSTANDING THE DIALOGIC

CHANGE MODEL

Day 2

Main objective: Participants understand the Dialogic Change Model as a

pragmatic approach to successfully engaging stakeholders and can apply

the model for building up a stakeholder platform.

9:00-9:15 Check In

9:15-10:25 Different forms of Stakeholders Dialogue

→ Conceptual input

10:25-10:45 Coffee/Tea-break

10:45-11:45

Appropriate form of a platform on water conservation in

Jordan/Palestine/Egypt

→ Group work (Defining the right platform design)

11:45 - 12:15

Dialogic Change Model for the implementation of Stakeholders Dialogue

• Overview over the 4 phases

→ Conceptual input

→ Discussion

12:15 – 13:00

Dialogic Change Model Phase 1: Exploring and Engaging

• Create resonance

• Understand the context

• Build a container for change

→ Conceptual input

→ Practice examples

13:00-14:00 Lunch time

14:00-15:30 Stakeholder analysis and system mapping, engagement process

→ Group work

15:30-15:45 Coffee/Tea-break

15:45-17:00

Introducing dialogic models: Balanced communication in the four action

modes

• Move

• Oppose

• Follow

• Bystand

→ Interactive learning

17:00-17:15 Check Out

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2.1 Group Work 2: Purpose & Form of Stakeholder Dialogues

The participants were asked to discuss Stakeholder Dialogues that they had experienced and answer

the following questions:

─ Was the purpose geared more towards consultation or more towards cooperation and joint

implementation?

─ Did the form chosen fit the purpose?

─ What kind of form would they identify as suitable for a stakeholders dialogue platform on

water conservation in your country (Jordan, Egypt and Palestine)?

Here are the results of the different groups:

Group 1: Flood irrigation to drip irrigation and timing

Purpose:

- Cooperation & Joint implementation. (SH: JVA, WUA, farmers, CS, MA (research center),

donor)

Form:

- Stakeholder consultation -> dialogue -> initiative -> partnership.

- Realistic form.

Methods:

- Survey (meetings, public hearings, site visits)

- Water demand assessment

- Irrigation systems

- Drip irrigation: saves water, enhanced efficiency, capital investment, demonstration

- Partnership:

• Agricultural Committee

• Soft loans

• Grants

- Training

Points of Discussion:

- Water irrigation systems are not equally appropriate for different crops. Analysis has to be

made, which crop needs what type of irrigation and at which quantity to decide, into which

crops to invest.

- Investment into water irrigation systems will have a return in terms of quality and quantity of

crops.

Group 2:

Example Egypt

Water pipelines to disadvantaged areas. Result: 90% of households served. Waste water/sewage tanks

caused a problem. Dirty water was discarded inappropriately and polluted the fresh water.

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Project:

Establish a treatment plant.

Methods:

- Households/consumers, reps from government brought together.

- Conferences with water utilities, government reps.

Result:

Provided a land plot to have a treatment plant constructed.

Example Algeria:

Started in the 1990th: Rainfall was very low. Water scarcity and political instability prevailed.

Purchase of water tanks. Gov’t asked the people what they needed. Answer: high quality water in

sufficient quantity. Huge task and investment. Consumers are aware of value of water.

Group 3: Jordan Valley (JV)

Purpose:

Consultation w/farmers to establish an association for water management. So far, no technology in JV

for water distribution. Some farmers stock up on water for later use. Association has 89 members.

Methods:

- Role of association: make sure that water distribution serves all farmers equally.

- Association serves as a platform to react to incidences where farmers steal water.

- Water council: a consultation pool to get into conversation with farmers.

- Platform to connect local with high-level government institutions.

Group 4: Egypt

Phase 1: Consultation

- meetings

- raising awareness

Phase 2: Implementation:

- Installation of the equipment

- Government for regulation

- Specific space of the land

- Dialogue: consultation

- Using existing structures

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2.2 The Dialogic Change Model

The Dialogic Change Model is a methodology that allows for result-oriented, structured planning and

implementation of a Stakeholder Dialogue. The model and its four phases was introduced to the

participants and questions were discussed accordingly.

2.3 Group Work 3: Stakeholder Analysis

Phase 1 of the Dialogic Change Model is focused on context analysis and engagement. In this group

work the participants conducted a stakeholder analysis and planned an initial process design.

TASK 1: Stakeholder analysis

─ Who is the driver of the establishment of a platform on water conservation?

─ Who are the relevant stakeholders?

─ What is their relationship with each other?

─ How does the interest/influence grid look like?

─ Where can you see conflicts arising?

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TASK 2: Initial process design

─ Based on your conclusions from task 1:

─ Who are the key people to talk to initially?

─ Who needs to be in the initial container?

─ Who needs to support the idea (high level sponsorship, broader container)?

─ How would you get commitment from the people that you wish to have in the “core

group/container“?

Group 1 – Prepaid water meters in Palestine

Stakeholder Analysis:

High

Influence

PWA, water utilities (initiator), donors,

media

Low

Influence

Households CSOs, water meter suppliers

Low Interest High Interest

Initial Process Design:

Key people to talk to initially:

─ Initial vessel: Donors, water meter

suppliers <- should also include reps of

households and/or CSOs

─ Broader vessel: Representatives of the

initial vessel + Households, CSOs,

media -> pilot group of end-users

─ Wider affected system: High-level

support

Commitment:

- Agreement,

- Signing a MoU,

- Establishing a platform

Group 2 – Water loss reduction in Balqa/Jordan/WAJ (Rami)

Stakeholder Analysis:

High

Influence

Media WAJ, local Gov’t

Low

Influence

Private Sector, SC CS, Customers, donors

Low Interest High Interest

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Initial Process Design:

Key people to talk to initially: CS to serve as a communication platform with customers.

Initial vessel: CS, WAJ, Governor

High-level support: initial vessel + donor, media, customer

Commitment: Provide incentives to CS. Present the benefits of conservation.

Group 3 – Waste water re-use in Sohag/Egypt (Maharan)

Stakeholder Analysis:

High

Influence

Ministry of Water & Waste Water,

M. of Environment, M. of Health,

Holding companies for water and waste

water, University & Research, private

companies,

Low

Influence

Hotels, factories, CS, M. of Agriculture, Donors,

Low Interest High Interest

Initial Process Design:

─ Stakeholder relationship building

─ Action plan

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3 DAY 3: BUILDING COMMITMENT

Day 3

Main objective: Participants understand how to build commitment using

the Dialogic Change Model as a pragmatic approach to successfully build

up Stakeholders Dialogue platforms and can apply the model Phase 2

9:00-9:15 Check In

9:15-10:30

Dialogic Change Model Phase 2: Building and Formalizing

• Clarify common goals and resources

• Consolidate agreements and establish structures

• Process planning

→ Conceptual input

→ Practice examples from the region (ACWUA / RAED)

10:30-10:45 Coffee/Tea-break

10:45-13:00

Exercise on participants’ cases – designing result-oriented processes in

Phase 2

→ Group work (Container Building & Process Architecture)

→ Presentation and review

13:00-14:00 Lunch time

14:00-14:15

Navigating differences

• Motivation

• Interest

• Rationales of different stakeholder groups

→ Conceptual input

14:15-15:00

Navigating differences: Engagement of different stakeholder groups

→ Group work

→ Speeddating

15:00-15:15 Coffee/Tea-break

15:15-17:15

Success factors for Stakeholders Dialogue

→ Conceptual input

Process monitoring in Stakeholders Dialogue

→ Group work and reflection

17:15-17:30 Check Out

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3.1 Group Work – Establishment of a platform

After learning in detail about phase two of the Dialogic Change Model in this group work the

participants were expected to create the following results:

─ An action plan showing the preparation leading up to the establishment of a platform (taking

principles of phase one and two into account)

─ Draft a roadmap for establishment of a platform

Group 1: Waste water re-use (Maharan)

- Preparation: Identify objective, location, participants, program, content, logistics.

- The meeting itself: Negotiation with CS, benefits, study different ideas and interests, develop

an action plan. Identifying the role of the different parties. Identify a project manager.

Monitoring

Questions were:

- Who are the stakeholders?

- And who is part of the preparation?

- What about funding?

Group 2: Pre-paid meters

- Phase 1: Initiator = Water utility -> Core Group.

- Donor for financial needs and take into account donors needs and requirements.

- Steering committee to come up with a common idea in order to convince the public.

- Establish a formal commitment via a MoU.

- Media needed to connect

with the consumers.

- Establish focus groups.

- Monitoring: identify

“Watch dogs”, Customer

survey

- Include best practice

examples to convince

people of the idea.

Questions were:

- How are cultural

differences taken into

account when changing on

a technical level?

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Group 3: Water loss reduction

Stakeholders:

WAJ, local governments, CS, customers, donors, private sector, media.

Phase 1: Preparing the launch of the project.

Action Plan:

- Minister presents the road map.

- Presentation of a technical study regarding the project.

- Committee to organize the dialogue.

- Objectives and how to achieve them.

- Agree on how to increase the platform.

Discussion of the exercise:

How was the exercise? Was it easy or was it difficult? What makes Stakeholder Dialogues different?

- Difficult, because you have to go into details. Institutionalizing is not easy.

- Commitment of Stakeholders important to develop and to keep.

- Change in approach: so far, we have not thought of how others are affected by a topic, issue,

and situation.

- Ensure continuity by preparing stakeholders.

- Think of the beneficiaries, end users etc.

3.2 Navigating differences

As an introduction for the session a presentation on the different motivation of the civil society, public

and private sector was held:

Motivation of the public sector:

Rule of Law Interest in Stakeholder Dialogue

Opportunity to establish a broader platform to promote and implement issues for the common

good – i. e. standards, codes of conduct.

Greater efficiency in the implementation of governmental (legal) and development services.

Motivation of the civil society:

Ensure social development Interest in Stakeholder Dialogue

Influence the private sector and government – beyond campaigning and charity

Efficient implementation of social and development goals

Motivation of the civil society:

Growth Interest in Stakeholder Dialogue

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Gain of reputation

Implementation of Corporate Social Responsibility initiatives

Ensure long-term market share

Risk mitigation

After the introduction the participants reflected by themselves the following questions as a preparation

to the following speed dating:

─ What is important to you as… (private sector or public sector or civil society) within the

framework of a platform on water conservation?

─ What is your source of power?

─ What do others need to take into account when they want to engage you and keep you engaged

in a platform on water conservation?

3.3 Speed dating

In this exercise the participants were asked to sit in two rows facing each other. They were given one

minute each to explain the person sitting in front of them their insights on the reflective questions for

the sector they work in. After both had shared their experiences one of the rows moved so that

everybody was facing a new partner. Again they were asked to share their insights. After having to

share their thought several times the participants became much more secure of the points they wanted

to bring across and developed a straightforward and easy to understand way of conveying their

insights.

The participants’ feedback on the purpose of this activity was the following:

─ Practicing expressing one’s point of view.

─ Many people had similar perspective but their own way expressing them.

─ To evaluate the impression we are making and what the scope of negotiation is.

─ Prioritizing what you have to say or what you stand for.

─ Requires focus.

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3.4 Success Factors group results

Running a successful Stakeholder Dialogue requires paying special attention to the quality of the

dialogue process itself. The participants were presented eight success factors that help evaluating their

own cases.

1) Leadership and high-level sponsorship

2) Cohesion and relationship-management

3) Goal and process clarity

4) Knowledge and competence

5) Credibility

6) Inclusivity

7) Ownership

8) Delivery and outcome-orientation

After the short introduction by Adele Wildschut the participants were asked to evaluate their own

cases along an online self assessment tool.

Here are the results of their assessments:

mahdi kaid

Group: Mahdi Kaid (Algeria) & Ramadan Mahran (Egypt) – Waste water re-use

Group: Ahmed Zaky – Water loss reduction

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Group: Benlamine Hichem – Prepaid metres Palestine

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4 DAY 4: UNDERSTANDING THE KEY FACTORS

FOR SUCCESSFUL IMPLEMENTATION

Day 4

Main objective: Participants understand key factors for the successful

implementation of Stakeholders Dialogue by using the Dialogic Change

Model and know when and how to monitor the quality of processes.

Participants know how to convey the learnt content to their organization(s)

9:00-9:15 Check In

9:15-10:00

Dialogic Change Model Phase 3: Implementing and Evaluating

• Ensure transparency and communication

• Create results and celebrate success stories

• Establish learning mechanisms - monitoring system

→ Conceptual input

10:00-10:30

Conceptual input: Dialogic Change Model Phase 4: Developing further,

replicating or institutionalizing

• Build next level container

• Create management structures

• Establish governance and learning system

→ Conceptual input

10:30-10:50 Coffee/Tea-break and group photo

10:30 – 12:00

Definition of common objective for a water conservation platform

Planning the next steps

Resources and responsibilities

→ Group work on building up a platform for water conservation

12:00-12:15 Seminar feedback

12:15-12:30 Check out and close

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4.1 Planning the joint future

On day four the participants learned about phase three and four of the Dialogic Change Model. As a

final session they then planned the next steps for building up an exchange platform for water

conservation:

- Agree on three ideas on how to network with all the participants after this training.

- Identify at least three ideas how each one can function as a multiplier for the Stakeholder

Dialogue approach in your work and organisation. Agree on the best ideas per group.

Here is a summary of the ideas that were collected including a voting and responsibilities:

Idea Votes Responsibility

Networking:

Facebook 25 Set-up: Patricia

Newsletter 21 Facilitator: Essam, Contributor: all

participants

Blog discussion 6

National water platform

Exchange visits (locally and regionally

Multiplication:

Media 16

Self-assessment 10

Face-to-face meetings 10

Workshop/training of other SH

Database with all water related project in

the country

National water platform

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5 PARTICIPANTS

# First name Last name Country Organization Position E- mail

1 Ahmed Melha Algeria

National

Association of

Volunteer Work

Head [email protected]

2 Kaid Mahdi Algeria

National

Federation for

Environmental

Protection

Member [email protected]

3 Ziyad Alawneh Jordan

Land and Human

for “Advocate

Progress” LHAP

Head [email protected]

4 Ahmed Zaky Egypt Environment

Union in Aswan Head [email protected]

5 Essam Nada Egypt RAED Executive

Director

[email protected]

[email protected]

6 Adel Atya Egypt

Holding

Company/

Garbya

Head of O&M

Department

and

International

Cooperation

[email protected]

7 Ramadan Mahran Egypt Holding

Company/ Sohag

Director of

Technical

Sustainable

Management

[email protected]

8 Nader Alkhateeb Palestine

Water and

Environmental

Development

Organization

Head [email protected]

9 Sana Taktak Tunisia

Association of

Continuity of

Generations

Head [email protected]

10 Hicham Benlamine Tunisia APAD /

SYNAGRI Member [email protected]

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11 Saleem Hwamel Jordan Water Users

Associations/JVA

Water Users

Associations

12 Qais Owais Jordan Jordan Valley

Authority (JVA)

Assistant

Secretary

General of the

JVA

[email protected]

13 Khalid Alobaidiyn Jordan Water Authority

of Jordan (WAJ)

Director of

Water

Authority

Directorate of

BALQA

Governorate

[email protected]

[email protected]

14 Saja Khashman Jordan Eco Consult Senior Analyst [email protected]

15 Ghassan Al Salhi Jordan

Jordan Water

Company –

MIYAHUNA

LLC

Head of Raw

Water

Monitoring

Section

[email protected]

16 Mohammad Al Masri Palestine Nablus

Municipality

Head of Water

and Sanitation

Department

[email protected]

17 Mohammad Dhman Palestine Hebron

Municipality

Water

Engineer [email protected]

18 Mirna Karouny Lebanon

Human

Environmental

Association for

Development

« HEAD »

Member [email protected]

19 Dalia Aljawhary Lebanon

SPNL – Society

for the Protection

of Nature in

Lebanon

Programs

Director

[email protected]

[email protected]

20 Said Chakri Morocco

Association des

Enseignants des

Sciences de la

Vie et de la Terre

au Maroc

National

Trainer [email protected]

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21 Adele Wildschut South

Africa

Collective

Leadership

Institute

Facilitator Adele.wildschut@collective-

leadership.com

22 Patricia Scannapieco Germany

Collective

Leadership

Institute

Facilitator Patricia.scannapieco@collective-

leadership.com

23 Andrea Hestermann Germany

Collective

Leadership

Institute

Facilitator Andrea.hestermann@collective-

leadership.com

24 Rami Salameh Jordan ACWUA Project Partner [email protected]

25 Dr. Azmi Ghneim Germany German Water

Partnership Expert

Ghneim@germanwater-

partnership.de

26 Thomas de Beyer Egypt

Dorsch

International

Consultants

Expert [email protected]

27 Anas Ateat Jordan ACWUA Project

assistant [email protected]

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CONTACT

Collective Leadership Institute (CLI)

Contact Person: Patricia Scannapieco

Phone: +49 (0) 331 581 65 96-15

Email: patricia.scannapieco[at]collectiveleadership.com

Arab Countries Water Utilities Association (ACWUA)

Contact Person: Rami Salameh

Email: Rami_Salameh[at]acwua.org

Arab Network for Environment & Development (RAED)

Contact Person: Essam Nada

Email: E.Nada[at]aoye.org

German Water Partnership (GWP)

Contact Person: Azmi Ghneim

Email: Ghneim[at]germanwaterpartnership.de

This project is funded by European Union´s Non-State and Authorities programme for “Strengthening the Capacities of

Non-State Actors-Actions in partner countries (Multi-country)”