awareness is the key to safeguard again any deficiency of

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Consumers can also call National Consumer Helpline No. (1800-11-4000 Toll Free) (From BSNL/MTNL lines) 011-27662955,56,57,58 (Normal Call Charges Apply) (9.30 am to 5.30 pm - Monday to Saturday) Ministry of Co sumer Affairs, Food and Public Distribution Department of Consumer Affairs, Government of India, Krishi Bhawan, New Delhi-110 001 Website:www.fcamin.nic.in n Issued in public interest by Sayani Rani says.... Be aware of the guidelines issued by TRAI for telecom consumer ! Be aware of the guidelines issued by TRAI for telecom consumer ! JAGO davp 08101/13/0171/0809 Awareness is the key to safeguard again any deficiency of services by telecom service provider. VALUE ADDED SERVICES: ( ( No chargeable value added service shall be provided to a customer without his explicit consent. The subscriber for international roaming can opt a particular ring back tone from their service provider to avoid unwanted / unimportant calls by indicating message to the calling party in the ring back tone about his/her international roaming status. The details of the above are available on TRAI’s website http://www.trai.gov.in JAGO

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Consumers can also callNational Consumer Helpline No. (1800-11-4000 Toll Free) (From BSNL/MTNL lines)011-27662955,56,57,58 (Normal Call Charges Apply)(9.30 am to 5.30 pm - Monday to Saturday)

Ministry of Co sumer Affairs, Food and Public DistributionDepartment of Consumer Affairs, Government of India,

Krishi Bhawan, New Delhi-110 001 Website:www.fcamin.nic.in

nIssued in public interest by

Sayani Rani says....

Be aware of the guidelines

issued by TRAI for telecom consumer !

Be aware of the guidelines

issued by TRAI for telecom consumer !

JAGO

davp

081

01/1

3/01

71/0

809

Awareness is the key to safeguard again any deficiency of services by telecom service provider.

VALUE ADDED SERVICES:

(

(

No chargeable value added service

shall be provided to a customer

without his explicit consent.

The subscriber for international

roaming can opt a particular ring back

tone from their service provider to

avoid unwanted / unimportant calls by

indicating message to the calling party

in the ring back tone about his/her

international roaming status.

The details of the above are available on TRAI’s

website http://www.trai.gov.in

JAGO

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