awards - tewv · feedback has been extremely positive. rapid prison transfer ... redcar and...

Making a

awards2018

The Making a Difference Awards 2018 is our chance to celebrate theexcellent work which takes place across the Trust, and to thank staff fortheir dedication, care and compassion. The Trust is very fortunate tohave so many great staff who go out of their way to improve people’slives, embodying our values in everything they do.

This year’s awards showcase some amazing people and work, and we are veryproud of everything that we achieve across the Trust. We would like to thank youall for your continued commitment and contribution. Thank you.

Colin MartinChief Executive

Lesley BessantChairman

@TEWVNHSFT @TEWV @TEWV.FT Sponsored by

1278 TEWV Superstars Brochure Pathed_Layout 1 11/03/2019 17:29

WINNERDenise TeasdaleClinical lead nurse, Scarborough

Denise is the inspirational anchor of her team and hasexcellent leadership qualities, always encouraging staff tothink outside the box. She is open to new ideas andways of working, always supporting and educating theteam and sharing her knowledge across North Yorkshire.

Denise Teasdale

A nurse, psychiatrist, psychologist or other healthcare professional who hasexcelled in their role and delivered high quality services that make a realdifference to service users and their carers.

FINALISTSEsther BirkbySpecialist occupational therapist,Middlesbrough

Superstar Esther embodies the Trust’s valueson a daily basis and has an amazing impact onservice users’ lives. Through the group sheruns, she has helped countless socially isolatedpeople feel that their lives have meaning andpurpose.

Valentina ShortNurse consultant, Durham

Valentina is enthusiastic and compassionate.She works with others to provide quality carewhilst remaining committed to the wellbeingof her colleagues. She has made a significantdifference to the lives of service users andcarers by promoting a recovery-focussedculture.

Tees, Esk and Wear Valleys NHS Foundation Trust Making a Difference Awards 2018 | Our 2

HIGHLY COMMENDEDSamantha TaylorClinical lead nurse, forensic services, Middlesbrough

Samantha was nominated by three patients and waspraised for always being there for them. She is easilyapproachable, trustworthy, popular and outgoing.Patients feel able to laugh and cry with her and she isalways on hand to help them through difficult situations.

Samantha Taylor

WINNERDiane SmythSupport worker, HMP Holme House, Stockton on Tees

Diane is a strong, knowledgeable and determined advocatefor the men she works with at the prison, giving them timeand understanding and supporting their recovery. She isthe embodiment of what a caring, compassionate andinnovative mental health worker should be.

Diane Smyth

For support workers in our clinical services who have excelled in their role anddelivered high quality services that make a real difference to service users andtheir carers. Including healthcare assistants, therapy assistants, houskeepers andother non-qualified staff.

FINALISTSMichelle BlenkoSupport worker, Darlington Police Station

Michelle’s commitment has been recognisedby managers, service users and carers alike.She has consistently demonstrated excellencein patient centred care and exceeded theexpectations of her role to provide the bestpossible support to service users.

Patricia BrownCommunity support worker, Malton

Described as a breath of fresh air, Trish has anatural ability to engage with the mostcomplex people and is often asked to mentorcolleagues in care homes and private careagencies. She has the courage to speak outand make a difference if she feels someone’svoice is not being heard.

HIGHLY COMMENDEDJean CroftHealthcare assistant, Scarborough

Jean supports people who have a learning disability. Shewas nominated for the work she’s done alongside aservice user who was diagnosed with cancer. She showedreal compassion and understanding to help ensure theyreceived the appropriate treatment.

Jean Croft


WINNERRapid prison transfer assessment serviceHMP Durham

These two teams have worked together to improve careand support for prisoners who are mentally unwell. Clinicalstaff and prison officers have worked together to reduceunnecessary admissions to hospital and lengths of stay.Feedback has been extremely positive.

Rapid prison transfer assessment service

For outstanding teamwork in a clinical area, presented to a team thatconsistently demonstrates a can do approach in implementing change orintroducing new services or ways of working.

FINALISTSSandpiper wardRoseberry Park, Middlesbrough

The ward has been praised for its homely andsupportive atmosphere. Staff have a positiveapproach, which helps service users believe inthemselves and their recovery. Traumainformed care is also helping service usersunderstand themselves and their issues.

Mental health services for olderpeople, organic teamRedcar and Cleveland

This outstanding and enthusiastic team hasbeen involved in lots of quality improvementwork, with outstanding success. Recenthighlights include keeping complex and unwellpatients out of hospital and helping toimprove their mental health at home.


HIGHLY COMMENDEDAccess to mental wellbeing teamYork and Selby

This team has worked hard to help people who havehistorically fallen between primary and secondary mentalhealth services. The team has made significantimprovements. They’ve introduced new practices andremained flexible to ensure patients are seen more quickly.

Access to mentalwellbeing team

WINNERRidgeway security and training teamMiddlesbrough

This team is always on hand to offer specialist support forpatients with complex needs and high levels ofaggression. They are responsive, compassionate andprofessional in their approach to their challenging workand have a huge positive impact on the lives of serviceusers.

Outstanding team work in a non-clinical area, presented to a team thatconsistently demonstrates a can do approach in implementing change orintroducing new services or ways of working.

FINALISTSGardening teamsCounty Durham and Teesside

These unsung heroes are dedicated toproviding welcoming green spaces at Trustproperties, not to mention keeping roads andpaths clear from snow and ice. They have alsodeveloped sensory gardens for patients andprovide internships for young people withlearning disabilities/autism.

Professional nursing andeducation team

This committed team helps make sure theTrust keeps up to date with rapid changes innursing standards, ensuring the Trust remainsat the forefront of nursing. They offerinvaluable support to all student nurses andthose starting out in their careers.

HIGHLY COMMENDEDThe medical education team

This hardworking team is caring and encouraging to boththe service users and to the medical students themselves,who they hope to inspire to specialise in psychiatry. Theyare dedicated to their role in education and theirnomination was supported by a number of service users. The medical education team

Ridgeway security andtraining team


WINNERJoanne AllickAccounts clerk, Roseberry Park, Middlesbrough

Joanne was nominated for the support she gives toservice users to manage their financial affairs, helping toreassure those with anxiety. This has included workingwith a local bank to develop a unique and much valuedservice for forensic inpatients.

Joanne Allick

For non-clinical staff in recognition of the excellent work they do behind thescenes to support front line services. Individuals who have excelled in their roleand delivered high quality services that support our clinical services to providebetter care.

FINALISTSEmma WaltonRecovery programme project support,Lanchester Road Hospital, Durham

Described as superwoman, Emma provides anessential project support and administrationrole within the recovery programme. She isdriven by a desire to make services better.Staff, external consultants and experts byexperience rely on her to get tasks done andare never disappointed!

Alison CookDomestic assistant, Lanchester RoadHospital, Durham

Alison provides a welcoming, thorough andcustomer-focussed service. She does a firstclass job, treating everyone with courtesy,empathy, respect and dignity. She always has asmile for visitors and her positive can domentality is demonstrated on a daily basis.


HIGHLY COMMENDEDIzzy ClaytonClinical lead nurse, forensic services, Middlesbrough

Izzy showed extraordinary support and care for a manwith Down’s Syndrome during his work experience withher team. Without any formal experience of workingwith people with learning disabilities, she succeeded inmaking a real difference to this man’s life.

Izzy Clayton

WINNERChild and adolescent mental healthservices participation groupScarborough

These four young people have helped come up with ideasto improve services. They support and encourage eachother and have grown in confidence. They’ve workedhard to improve services, using their own experiences tomake a difference for other young people.

Child and adolescent mentalhealth services participation group

For an individual or team who has shown outstanding commitment andexceptional contribution to the service they support. It is for anyone whovolunteers their time and effort to support the Trust.

FINALISTSPete BrownVolunteer driver for Teesside

Pete is an exceptional volunteer who gives uphis time to support carers, family and friendsto visit their loved ones in hospital. Without hiscommitment many service users would notenjoy regular visits. He is also a great listenerand conversationalist who brightens uppeople’s journeys.

Ian Alderson and Rosie thetherapy dogVolunteers at West Park Hospital,Darlington

A visit from Rosie can really brighten up apatient’s day, not to mention putting a smileon the faces of staff. Ian has spent timetraining Rosie to adapt to every situation andshe is extremely intuitive. Their visits have areal positive impact on both patients and staff.

HIGHLY COMMENDEDSophie NixonVolunteer at Huntington House, York

Sophie is an integral member of the reception team and amuch appreciated friendly face to those who visit. Shegoes out of her way to help and care for clients. Sherecognises those that need extra support (or a hotchocolate!). Sophie is a real asset to the team.

Sophie Nixon


WINNERThe FOCUS initiative group leadsScarborough

Service users were involved in the design of this innovativeservice, which was set up to help people who go to anumber of different services because they feel their needsaren’t being met. It puts service users at the centre of caredecisions and has significantly improved individual lives.The FOCUS initiative group leads

This award showcases best practice and innovation. Presented to a clinical teamor individual who has successfully implemented a new or improved service ordelivered a successful project.

FINALISTSTeesside all age liaison anddiversion team

This team was nominated for the excellentwork they’ve done in suicide prevention forperpetrators of child sexual exploitation.They’ve worked closely with the police toprovide intense support to individuals. Theteam has applied to York University to pursueresearch in this area.

Children and young people'sautism assessment teamCounty Durham and Darlington

This creative team developed and piloted aninnovative autism assessment process,reducing waiting times and assessmentcompletion times. The average wait hasreduced from 119 to 26 weeks and the targetis now 12 weeks. Feedback from families hasbeen extremely positive.


HIGHLY COMMENDEDTeri SandersSafe Haven project, York

Teri was nominated for her hard work in setting up thenew Safe Haven service in York. She listened to the ideasof service users and worked with different organisationsto make this a reality. The Safe Haven is now somewhereservice users can go for support before they are in crisis.

Teri Sanders

WINNERVolunteer project, older people'smental health servicesTeesside

This unique training course for the South Asiancommunity is run by the Trust, Nur Fitness andMiddlesbrough community learning services. As a result,more women are volunteering or working for the Trust,and our staffing demographic is more reflective of thelocal communities.

Volunteer project, older people'smental health services

Non clinical best practice and innovation. A team or individual who hassuccessfully implemented a new or improved service or delivered a project with apositive impact on front-line services.

FINALISTSMental health services for olderpeople, leadership teamTeesside

This team has been described as deserving amedal for their innovative approach to talentmanagement and appraisal plus. They believethat if staff have meaningful talentmanagement conversations, they will providebetter services. Feedback from staff has beenextremely positive.

Yvonne LiddlePop-up library

The popular pop-up library brings the Trust’slibrary resources and staff expertise to outlyingareas of the Trust, reaching colleagues whodon’t normally use the service. Last year 2,500books were issued and 150 literature searcheswere conducted for staff.

HIGHLY COMMENDEDAutism strategy project team

Putting people with autism at the centre of services iscentral to this team. They have demonstrated the vision,ambition and leadership required to provide mentalhealth services that meet the needs of people withautism, helping them lead fulfilling and rewarding lives.

Autism strategy project team


WINNERDurham and Darlington liaison and diversion team

This team face daily challenges, often working alone inthe community and managing complex situations. In aneffort to tackle high levels of staff turnover and sicknessthe team introduced a range of initiatives which havedramatically improved staff wellbeing and patient care.

Durham and Darlington liaisonand diversion team

This award is chosen by public vote. It celebrates an individual or team who hasgone the extra mile to help and support, recognising their care and compassion.

FINALISTSTina ProfittClinical nurse specialist, Stockton on Tees

Described as a true leader and inspiration to allnurses, Tina received six nominations. Duringher 30 year career she has always gone aboveand beyond, putting the patient first, acting astheir advocate and ensuring they receive thehighest quality care. Her huge heart, empathyand warmth are loved by everyone she workswith.

The autism strategy project team

Up for their second award, this team isworking hard to help provide mental healthservices that meet the needs of autistic people.Non-clinical and clinical staff have workedalongside service users and carers to developautism awareness training and adjusted carepathways.


HIGHLY COMMENDEDRedcar child and adolescent mentalhealth service

This team rose to the challenge of improving staffwellbeing and resilience; developing service userparticipation; raising awareness of mental health issues inyoung people and strengthening links with partneragencies. They have been involved in some fantasticevents with resounding success.

Vicky Brown

WINNEREmma WaltonRecovery programme project support

This superwoman has implemented quality improvementmethodology to support the team, overseen the trainingand recruitment of peer roles and supported the expertby experience programme. Emma is driven by a desireto make services better and is the glue that keeps theteam together.

Emma Walton

Chosen by the Trust chairman, Lesley Bessant, this award recognises a loyal,committed and flexible member of staff who can always be relied on.

FINALISTSJenny ForgeConsultant psychiatrist, Durham

Jenny worked with a service user’s parent toset up a parent support project, which hashelped hundreds of parents and won nationalawards. She recognises the family’s role in ayoung persons’ recovery and has helped othersdevelop the skills and confidence they need.

Andrew BullAssociate practitioner, child andadolescent mental health services, Durham

Andrew is an unsung hero whose thoughtful,caring nature is appreciated by everyone. Hehas a real enthusiasm for helping youngpeople. Andrew recently encouragedyoungsters to build and race a soapbox go-kart to help them develop their skills and buildtheir self-confidence.

HIGHLY COMMENDEDPolly HarrisonCommunity psychiatric nurse, Whitby

Polly was nominated by a service user for the differenceshe’s made to this lady’s family. She supported themthrough a very difficult time, helping the individual to getback into the community through volunteering. Shebelieves “everyone should have a Polly”.

Polly Harrison


8Tees, Esk and Wear Valleys NHS Foundation Trust Making a Difference Awards 2018 | Our


awards - tewv · feedback has been extremely positive. rapid prison transfer ... redcar and...

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