Avery Library User Needs AssessmentFall 2010

Columbia University Libraries Assessment ForumJuly 7, 2011

Christine Sala, Architecture Bibliographer

Motivation

• Decision support

– Prioritization of incremental improvements

– Directions for new technology build-outs

– Evaluation of research support services

• Emphasis on Avery specific user needs

– Comparative to Avery LibQUAL results

– Comparative to JFCAL input

– Comparative to AHAR grad committee input

– Comparative to Avery staff input

DEMOGRAPHICS

3.9%

10.2%

27.4%

29.2%

11.2%

1.7%

16.4%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Undergraduate Student - first or second year

Undergraduate Student - third+ year

Graduate Student - first year

Graduate Student - second+ year

PhD Candidate

Post-bacc Program

Other (please specify)

Please describe your status at Columbia University:

2.0%

19.3%

3.8%

25.6%

1.6%

5.4%

5.2%

3.8%

7.4%

0.0%

2.5%

1.3%

1.3%

2.9%

17.8%

Archaeology

Art History

GSAPP - Advanced Architectural Design

GSAPP - Architecture

GSAPP - Critical, Curatorial, Conceptual

GSAPP - Historic Preservation

GSAPP - Real Estate Development

GSAPP - Urban Design

GSAPP - Urban Planning

SOA - Arts Global Program

SOA - Film

SOA - Theatre Arts

SOA - Visual Arts

SOA - Writing

Other (please specify)

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

Please select the program in which you are enrolled:

18% other

7% SOA

75% GSAPP or AHAR

LIBRARY USE

0% 20% 40% 60% 80% 100%

Area Studies…Avery Architectural & Fine Arts Library…

Barnard College Library…The Burke Library at UTS…

Business & Economics Library…Butler Library…

Butler Media Center…Columbia University Archives…

Digital Humanities Center (formerly ETS) in …Digital Social Science Center in Lehman Library…

East Asian Library…Engineering Library…

Geology Library…Geoscience Library at Lahmont Doherty…

Health Science Library…Jewish Theological Seminary Library…

Journalism Library…Law Library…

Lehman Library…Mathematics & Science Library…

Music & Arts LibraryRare Book & Manuscript Library

Social Work LibraryTeachers College Library

Favorite library to study in

Libries you visit most often

Which libraries do you visit most often? Which library is your favorite to study in?

28.6%

45.6%

18.9%

3.8%

0.7%

2.4%

Daily

Weekly

Monthly

Semesterly

Annually

Never

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0%

During the academic year, about how often do you typically visit Avery Library?

38.2%

62.3%

63.0%

45.6%

13.0%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Morning (8am - 1pm)

Afternoon (1pm - 5pm)

Evening (5pm - 9pm)

Late Night (9pm - 1am)

Overnight (1am - 8am)

What time(s) of day do you usually study(at the library or somewhere else)?

Please choose all that apply

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Read

Write papers

Check out reserve materials

Get research assistance

Get computing assistance

Socialize

Study individually

Study with a group

Use the print book collection

Use the print journal collection

Use a computer for research

Use a computer for personal reasons

Use a scanner

Use a printer

Use the Drawings & Archives Collection

Use the Avery Classics (rare books) Collection

Other (please specify)

When you visit Avery Library, what do you typically do there? (Please choose all that apply.)

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0%

0%0%

10%10%

20%20%

30%30%

40%40%

50%50%

60%60%

70%70%

80%80%

90%90%

100%100%

Group Study

Individual Study

What percentage of your time is spent studying individually?With a group?

A large table in a quiet study area, 47.6%

A large table in a group study area, 10.5%

A carrel, 25.4%

An armchair, 11.0%

A couch, 5.6%

Please choose your preferred environment for studying at the library

TECHNOLOGY

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Tell us about your mobile devices.

I use it for my research and/or coursework

I use it every day

I own one

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Scanning text

Scanning images

Scanning slides

Digital image editing software e.g. Adobe Photoshop

Illustration software e.g. MS Visio or Adobe Illustrator

Desktop publishing e.g. Quark or Adobe InDesign

Quantitative data analysis e.g. using SPSS

Qualitative data analysis or text analysis e.g. NVIVO or …

Digital photography e.g. digital cameras, lighting, …

Digital video recording & editing e.g. iMovie or FinalCut …

Transcription software e.g. Dragon

Digital audio recording & editing e.g. Garage Band or …

Media playback e.g. watching films

Web designe.g. Dreamweaver

Bibliographic software e.g. EndNote or RefWorks

Research notes management software e.g. Scholars …

GIS or Mapping software e.g. Google Earth or ArcView

Collaborative online tools e.g. Google Docs

Music notation software e.g. Sibelius or Finale

Online communication tools e.g. blogs, wikis

Online multimedia resources e.g. YouTube, Vimeo, …

3D Modeling e.g. Rhino, Maya, 3ds Max, Sketchup

AutoCad

Other (please specify)

Would like to learn more about Used

Which technologies have you used to support your research and/or coursework?Which would you like to learn more about? (Please choose all that apply.)

LIBRARY USE

86.1%

67.4%

38.8%

67.9%

74.3%

57.0%

41.4%

39.0%

32.6%

18.2%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

Print books

Print journals

Print images

E-books

E-journals

Databases

Image databases

Avery Classics (rare book) Collection

Drawings & Archives Collection

Microfilm

Which types of library materials have you used for your coursework or research? (Please choose all that apply)

0 50 100 150 200 250 300

Reference desk services

One-on-one research consultations with a librarian

Library workshops

Library tours

Drawings & Archives Collection

Avery Classics (rare books) Collection

Digital Social Science Center at Lehman Library

Digital Humanities Center (formerly ETS) in Butler Library

Please rate your level of awareness of the following library services. (n = 388)

Never heard of them

Heard of them, never used them

Heard of them, used them

13.5%

19.9%

31.2%

34.8%

16.6%

26.1%

26.1%

21.3%

3.7%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Library tour

An overview of resources for Art History research

An overview of resources for Architecture research

Advanced Technology Workshop: e.g. Adobe Photoshop

Scanning workshop

EndNote workshop

Course-specific instruction session on library resources

None

Other (please specify)

Which type of library workshops would you like to attend at Avery Library? (Please choose all that apply.)

When you have a research question, who do you prefer to go to for help?

Librarian, 28.7%

Professor, 31.9%

TA, 8.0%

Friend, 5.6%

Classmate, 19.9%

CUIT staff, 0.5%

Library support staff, 5.1%Department IT staff,

0.3%

When you have a technology question, who do you prefer to go to for help?

Librarian, 5.7%

Professor, 1.4%

TA, 5.9%

Friend, 22.7%

Classmate, 30.9%

CUIT staff, 13.0%

Library support staff, 5.9%

Department IT staff, 14.4%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0%

In person

Email

Instant Messaging (IM)

Phone

Text message

Facebook

Other (please specify)

When you have a research question, how would you prefer to ask a librarian? (Please choose all that apply.)

57.7%

23.4%

16.5%

6.6%

10.4%

0.5%

4.3%

14.9%

1.9%

0% 10% 20% 30% 40% 50% 60% 70%

Email announcements from the library

Email announcement via my departmental email list

LCD screens in the library

Fliers

Library blog

Twitter

Facebook

I'd prefer not to receive announcements from Avery Library

Other (please specify)

How would you prefer to receive news about Avery Library? (Please choose all that apply.)

A joy, a gift, a miracle

Next Steps

• Functional ‘massing’ plan:

• Feasibility & design studies

– Lighting & environmental controls:

– Graduate reading room

– Avery classics

Materials Users & Staff Technology