aventours agent quick reference
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TRAVEL AGENT QUICK REFERENCE GUIDE Contact Information Phone 800.888.6639 Fax 509.327.9647 Address 300 N Argonne Rd, Ste 101, Spokane, WA 99212 Website www.aventours.net Email [email protected] Lead Mexico Agent Jean Cook [email protected] Mexico Agent Julie McElroy [email protected] Contracts Rick Biel [email protected] Marketing & Sales Dave Vahala [email protected] Outside Sales Steve Spurlock [email protected] Direct Phone 360.507.7305 Reservations AVENTOURS sells Mexico exclusively and only markets to travel agencies. Reservations are made directly with our Mexico experts by toll-free phone, email or fax. Land Only Yes, hotels only, hotels and ground transportation, land package components. Air Only Not available, must be combined with minimum two-night hotel/land package. Airlines Alaska Airlines (bulk fares) from all cities served by Alaska/Horizon Air in the U.S. Published fares are also avail-able via all airlines (non-commissionable). Hotels Please see our tri-panel brochure for a complete list of preferred hotels by destination or visit our website for de-tails. Documentation AVENTOURS provides top quality, easy to read tour documents, a high quality document holder and clear, con-cise accounting documents. Payment AVENTOURS accepts agency check, Visa, MasterCard, American Express. Deposit and Final Payment $50 per person non-refundable deposit required within seven days of booking, when made more than 45 days prior to departure. Holiday booking dates begin at $150 pp and may vary by hotel. Final payments are due 45 prior to departure. During holiday travel, a minimum of 60 days prior, which may vary by hotel. Commissions 11% land only, 13% air/land. Commissions paid after your clients have paid for their trips. Insurance AVENTOURS offers a commissionable Travel Protection Plan through Travel Guard that provides affordable coverage to your clients should they have to cancel for a covered reason while protecting your agency with com-mission protection. Why AVENTOURS? First-hand experience – our entire staff travels to Mexico on an ongoing basis. We know the destinations, the hotels, we’ve pre-qualified the ground operators we work with and can tell you what to see and do in each desti-nation. We have the contacts to help you customize a unique Mexico experience for your clients. We provide the highest quality customer service, tour documents and partner with reputable tour operators. We are your first call for everything related to confidently selling Mexico.